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Use Cases

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Available to +300k developers worldwide


INSTANT


AI ANSWERS


TO TECHNICAL QUESTIONS

Kapa.ai learns from your technical resources to generate an LLM-powered chatbot
that answers developer questions automatically and helps you find gaps in your
docs.

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Backed by



Developer

Why am I getting an 'undefined' error when trying to use the 'processData'
method?

kapa.ai

According to

Github Issue #321

the processData()

method was recently deprecated. As mentioned in our

API Docs

you can now use analyzeData() instead:




trusted by +50 leading community-focused teams



Powers #ask-ai support channel in OpenAI's Developer Discord

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HOW


KAPA.AI


WORKS.


WE HELP DEVELOPER-FACING TEAMS USE LARGE LANGUAGE MODELS TO INSTANTLY ANSWER
QUESTIONS.

CONNECT SOURCES

Use your existing knowledge sources from our catalogue of +40 technical source
connectors.

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DEPLOY AI BOT

Deploy your custom AI bot where devs have questions (e.g., Docs, Slack, Discord,
API, Zendesk).




IMPROVE DEV EXPERIENCE

Eliminate response waiting time, put support on autopilot and identify
documentation gaps.

2.4k

120%

Answered questions



261 hours

Waiting time eliminated

Most common themes

14



7



4



3



8

Documentation

gaps found



“With kapa, I have been able to reduce the time spent answering developer
questions on Slack. I anticipate kapa handling more and more of the questions we
get!”

SHYAMAL ANADKAT

Applied AI @ OpenAI



+0

Communities using kapa.ai to improve dev experience.

+0k

Developers have access to kapa.ai across communities.

+0m

Support hours reduced across communities.


+40 INTEGRATIONS


FOR EVERY


TECHNICAL KNOWLEDGE


SOURCE.


USE OFF-THE-SHELF INTEGRATIONS TO LEVERAGE ALL OF YOUR EXISTING KNOWLEDGE
SOURCES (E.G., DOCS, GITHUB, SLACK)

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BETTER


THAN A CHATBOT.


LLM PROTOTYPES ARE EASY TO DEMO, BUT HARD TO DEPLOY TO PRODUCTION. KAPA.AI MAKES
THIS POSSIBLE.

AUTOMATICALLY
STAYS UP TO DATE

When you make updates to your docs, blogs or answer more support questions,
kapa.ai automatically learns to stay up to date.



ALWAYS GROUNDED
IN TRUTH

Say goodbye to hallucinations. Kapa is grounded in the truth provided by your
knowledge sources, ensuring high accuracy and reliability.



FEEDBACK LOOP FOR
IMPROVED ANSWERS

Kapa.ai benefits from a feedback loop based on user responses, providing better
answers over time.




MANAGE YOUR BOT


FROM THE


KAPA


PLATFORM


USE THE SELF-SERVICE APP TO MANAGE YOUR LLM-POWERED SUPPORT BOT.

MANAGE KNOWLEDGE SOURCES

Keep your sources automatically refreshed and up to date.




TRACK USAGE WITH ANALYTICS

See exactly what your users are asking your bot.




IDENTIFY DOCUMENTATION GAPS

Spot common themes and documentation gaps




IMPROVE ANSWERS

Identify uncertain answers and provide corrections





DEPLOY KAPA.AI


WHERE YOUR


USERS HAVE


QUESTIONS

Use off-the-shelf integrations that take less than 5 minutes to deploy and
customize

DOCS WIDGET

Create an embeddable kapa.ai docs widget that can be integrated in 1-line into
any website. (incl. Docusaurus)

Ory Example



USED BY






SLACK

Create a kapa.ai Slack bot that can either auto-reply to forum posts or answer
questions when mentioned.

Airbyte Example



USED BY






DISCORD

Create a kapa.ai Discord bot that can either auto-reply to forum posts or answer
questions when mentioned.

LangChain Example



USED BY






ZENDESK

Install kapa as a Zendesk app to reduce the time your agents spend on answering
tickets.

Get Started



USED BY





API

Build on top of the kapa.ai core infrastructure and leverage the API to answer
technical questions automatically.

Netify Example



USED BY






”Kapa is essential to our community support, now handling over 80% of developer
questions, and freeing out team to focus on higher-value tasks”

ERICA D.SOUZA

Head of Technical Support @ Airbyte




WHAT USERS ARE


SAYING


ABOUT KAPA.AI

MATT

@mattmilan_dev

Got to say @prisma incorporating @kapa_ai onto their docs is a truly
revolutionary usage for AI. All other tools should take a page out of their
book.




I ask a technical question and receive back the answer, references, and future
open proposals for changes. Incredible!

Learn More







START IMPROVING DEVELOPER EXPERIENCE AND REDUCING SUPPORT NOW.

Explore kapa.ai with the founding team and spin up a demo environment in less
than 24 hours.

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CHATGPT

FOR YOUR

DEVELOPER-FACING PRODUCT.

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