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🚀 Streamline customer communications and cut costs.
🚀 Streamline communications and cut costs.
Explore Sendbird Business Messaging today!
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Start for freeTalk to salesRequest a demo
Products

Solutions

Developer

Pricing

Customers

Company

Talk to salesRequest a demo
Start for free


BUILD IN-APP CHAT, VOICE & VIDEO BUILD IN-APP NOTIFICATIONS BUILD IN-APP AI
CHATBOTS BUILD IN-APP COMMUNICATIONS

Save a ton of engineering bandwidth using a proven, reliable, and scalable API
platform.

Talk to salesRequest a demo



TRUSTED BY 4,000+ APPS GLOBALLY






AWARD-WINNING COMMUNICATIONS PLATFORM

Named G2 leader and high performer



Awarded best in Communications APIs



11 cloud regions powered by AWS



300 million+ monthly active users



145,000+ global developers



7 billion+ messages per month



Read More


CHOOSE THE BEST PLAN FOR YOUR BUSINESS

Review Pricing



FUTUREPROOF MOBILE ENGAGEMENT WITH A WHATSAPP-LIKE EXPERIENCE

FUTUREPROOF MOBILE ENGAGEMENT WITH A WHATSAPP-LIKE EXPERIENCE

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ENGAGE, CONVERT, AND SUPPORT YOUR CUSTOMERS

CUSTOMER RETENTION

Leverage Sendbird APIs and SDKs to build customized in-app chat, voice, video
and live streaming experiences that engage your users in real-time to keep them
coming back to your app for more.

Learn more about in-app engagement

CUSTOMER CONVERSION

Reach customers with messages that persist in your app. Scalable, secure, and
fast-to-launch, Sendbird Notifications convert at a 2X higher rate than SMS
alone, for half the cost.

Learn more about in-app conversions

CUSTOMER SATISFACTION

Provide top-notch customer service with the perfect combination of human touch
and artificial intelligence. Expand your CRM or CS solution to provide real-time
chat support directly to users within your app using Sendbird integrations.

Learn more about in-app support




SENDBIRD’S SOLUTION FOR EVERY INDUSTRY

Solutions for travel & retail

Sendbird helps retailers connect buyers and sellers within the mobile app to
increase conversions and engagement, while boosting retention with better
support.

Explore retail solutions
Solutions for social+

Increase engagement and reduce churn within your community. Keep the
conversation safe with essential moderation tools.

Explore social+ solutions
Solutions for financial services

Turn a financial transaction into a lasting relationship.

Explore financial services
Solutions for digital health

Build immersive chat, voice, and video experiences for the modern connected
patient. Be there for your patients at every step of their journey.

Explore digital health
Solutions for marketplaces

Connect buyers and sellers, and drive more transactions. Integrate chat with
your shopping cart, payment system, reviews platform, and more.

Explore marketplace messaging
Solutions for on-demand

Be it ride sharing or delivery, prevent booking cancellations and missteps
through always-on communication between your customers.

Explore on-demand services


Financial services
Digital health
Marketplaces
On demand
Travel & retail
Social+


DEVELOPERS COME FIRST

Sendbird’s chat API, voice API, video API, native chat SDKs, feature-rich
platform, and ready-made UI components make developers more productive. We take
care of a ton of operational complexity under the hood, so you can power a rich
chat service plus life-like voice and video experiences—without worrying about
features, edge cases, reliability, or scale.

Check out our developer resources:

Developer portalTutorialsDocsDemos



 * IOS
 * Android
 * JavaScript
 * Flutter
 * .NET
 * Unity
 * Platform

            let initParams = InitParams(applicationId: appId)
SendbirdChat.initialize(params: initParams)
SendbirdChat.addChannelDelegate(self, identifier: delegateId)
SendbirdChat.connect(userId: userId) { user, error in
    // Get channel
    GroupChannel.getChannel(url: channelURL) { channel, error in
        // Send message
        channel?.sendUserMessage(message) { message, error in
            // Message sent
        }
    }
}
          

            SendbirdChat.init(
    InitParams(APP_ID, applicationContext, useCaching = true),
    object : InitResultHandler {
        override fun onMigrationStarted() {
            Log.i("Application", "Called when there's an update in Sendbird server.")
        }

        override fun onInitFailed(e: SendbirdException) {
            Log.i("Application", "Called when initialize failed. SDK will still operate properly as if useLocalCaching is set to false.")
        }

        override fun onInitSucceed() {
            Log.i("Application", "Called when initialization is completed.")
        }
    }
)
SendbirdChat.addChannelHandler(handlerId, object : GroupChannelHandler() {
    override fun onMessageReceived(channel: BaseChannel, message: BaseMessage) {
        // message received
    }
}

SendbirdChat.connect(userId) { user, e ->
    if (user != null) {
        if (e != null) {
            // Proceed in offline mode with the data stored in the local database.
            // Later, connection is made automatically.
            // and can be notified through ConnectionHandler.onReconnectSucceeded().
        } else {
            // Proceed in online mode.
        }

        GroupChannel.getChannel(channelUrl) { groupChannel, e ->
            if (e != null || groupChannel == null) {
                // Handle error.
                return@getChannel
            }

            groupChannel.sendUserMessage(
                UserMessageCreateParams(message)
            ) { userMessage, e ->

            }
        }
    } else {
        // Handle error.
    }
}
          

            const sb = SendbirdChat.init({
  appId : 'YOUR-APP-ID',
  modules: [
    new GroupChannelModule()
  ]
});
sb.groupChannel.addGroupChannelHandler(handlerId, new GroupChannelHandler({
  onMessageReceived: (channel, message) => {
    // message received
  }
}));

const user = await sb.connect(userId);
const channel = await sb.groupChannel.getChannel(channelUrl);
channel.sendUserMessage({ message })
  .onPending((message) => {
    // message is pending to be sent
  })
  .onSucceeded((message) => {
    // message sent
  })
  .onFailed((err, message) => {
    // message not sent
  });
          

            void main() async {
  SendbirdChat.init(appId: 'APP-ID');
  SendbirdChat.addChannelHandler('HANDLER-ID', MyGroupChannelHandler());

  runZonedGuarded(() async {
    final user = await SendbirdChat.connect('USER-ID');
    final groupChannel = await GroupChannel.getChannel('CHANNEL-URL');
    groupChannel.sendUserMessage(
      UserMessageCreateParams(message: 'MESSAGE'),
      handler: (message, e) {
        // message sent
      },
    );
  }, (e, s) {
    // handle error
  });
}

class MyGroupChannelHandler extends GroupChannelHandler {
  @override
  void onMessageReceived(BaseChannel channel, BaseMessage message) {
    // message received
  }
}
          

            SendbirdClient.Init(appId);
const SendbirdClient.ChannelHandler channelHandler = new SendbirdClient.ChannelHandler();
channelHandler.OnMessageReceived = (BaseChannel baseChannel, BaseMessage baseMessage) => {
  // message received
};
SendbirdClient.AddChannelHandler(handlerId, channelHandler);
SendbirdClient.Connect(userId, (User user, SendbirdException connectException) => {
  // get channel
  GroupChannel.GetChannel(channelUrl,
    (GroupChannel groupChannel, SendbirdException getChannelException) => {
      // send message
      groupChannel.SendUserMessage(message,
        (UserMessage userMessage, SendbirdException sendMessageException) => {
          // message sent
        });
  });
});
          

            SendbirdClient.Init(appId);
const SendbirdClient.ChannelHandler channelHandler = new SendbirdClient.ChannelHandler();
channelHandler.OnMessageReceived = (BaseChannel baseChannel, BaseMessage baseMessage) => {
  // message received
};
SendbirdClient.AddChannelHandler(handlerId, channelHandler);
SendbirdClient.Connect(userId, (User user, SendbirdException connectException) => {
  // get channel
  GroupChannel.GetChannel(channelUrl,
    (GroupChannel groupChannel, SendbirdException getChannelException) => {
      // send message
      groupChannel.SendUserMessage(message,
        (UserMessage userMessage, SendbirdException sendMessageException) => {
          // message sent
        });
  });
});
          

            import requests

# Send a message
response = requests.request(
    method='POST', 
    url=f'https://api-{YOUR_APP_ID}.sendbird.com/v3/group_channels/{channel_url}/messages',
    headers={
        'Api-Token': API_TOKEN,
    }, 
    json={
        'message_type': 'MESG',
        'user_id': 'user-1',
        'message': 'Hello Sendbird!',
    },
)
          






DIGITAL CONNECTIONS DRIVE REAL RESULTS



“With Sendbird's developer-friendly chat API and SDKs we were quickly able to
build in-app chat.”

ACCOLADE, DIRECTOR OF PRODUCT MANAGEMENT

Accolade case study

“With Sendbird we provide a 100% digital support experience for our customers
with native in-app chat based interactions.”

VIRGIN MOBILE UAE, SENIOR MANAGER

Virgin Mobile case study

“Sendbird powers our core transaction flows via a fast and reliable messaging
layer between our buyers and sellers.”

CAROUSELL, HEAD OF ENGINEERING

Carousell case study

“Sendbird’s client base gave us confidence that they would be able to handle our
traffic and projected growth.”

HINGE, CTO

Hinge case study

“With Sendbird's developer-friendly chat API and SDKs we were quickly able to
build in-app chat.”

ACCOLADE, DIRECTOR OF PRODUCT MANAGEMENT

Accolade case study

“With Sendbird we provide a 100% digital support experience for our customers
with native in-app chat based interactions.”

VIRGIN MOBILE UAE, SENIOR MANAGER

Virgin Mobile case study

“Sendbird powers our core transaction flows via a fast and reliable messaging
layer between our buyers and sellers.”

CAROUSELL, HEAD OF ENGINEERING

Carousell case study

“Sendbird’s client base gave us confidence that they would be able to handle our
traffic and projected growth.”

HINGE, CTO

Hinge case study




ENTERPRISE-READY COMPLIANCE

The fastest growing startups to the largest enterprises trust Sendbird with
their data. Our chat API, voice API, video API, and conversations platform
adhere to leading security and compliance standards to ensure that all your
communication and data are encrypted both in rest and motion.

Visit our security page





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