www.petsmart.com Open in urlscan Pro
23.36.163.233  Public Scan

URL: https://www.petsmart.com/help/terms-and-conditions-H0010.html
Submission: On December 05 via api from US — Scanned from DE

Form analysis 6 forms found in the DOM

Name: simpleSearchGET /search/

<form role="search" action="/search/" method="get" name="simpleSearch" novalidate="novalidate">
  <input class="dp-search-input" type="text" name="q" placeholder="search" title="Search" autocomplete="off">
  <input type="submit" value="" title="Search">
</form>

Name: signInFormPOST /on/demandware.store/Sites-PetSmart-Site/default/AccountController-ProcessCaptchaLogin

<form name="signInForm" id="signInFormModal" action="/on/demandware.store/Sites-PetSmart-Site/default/AccountController-ProcessCaptchaLogin" method="POST" accept-charset="UTF-8" data-isplaceholderrequired="true" data-resetname="signInForm"
  autocomplete="on" novalidate="novalidate">
  <div class="login-errors" style="display:none;"></div>
  <div class="row">
    <div class="col-md-12">
      <div class="input-wrapper waterfall-animation">
        <label for="username">
          <span class="hide">email address</span>
          <input type="text" name="username" value="" autocapitalize="none" class="rule-email required" data-msg-required="Please enter your email." autocomplete="username" aria-required="true">
          <span data-placeholder="email address" class="placeholder"></span>
        </label>
        <div class="error"></div>
      </div>
    </div>
  </div>
  <div class="row">
    <div class="col-md-12">
      <div class="input-wrapper waterfall-animation">
        <label for="password">
          <span class="hide">current password</span>
          <input type="password" name="password" value="" class="required fs-exclude" data-msg-required="Please enter password." autocomplete="current-password" aria-required="true">
          <span data-placeholder="current password" class="placeholder"></span>
        </label>
        <div class="error"></div>
      </div>
    </div>
  </div>
  <div class="row">
    <div class="col-md-6">
      <div class="label-inline remember-me">
        <input class="input-checkbox capture-rememberMe" type="checkbox" id="capture_signIn_rememberMe">
        <label for="capture_signIn_rememberMe">remember me</label>
      </div>
    </div>
    <div class="col-md-6">
      <button type="button" class="password-reset">forgot password?</button>
    </div>
  </div>
  <div class="row">
    <div class="col-md-12">
      <br>
      <div class="g-recaptcha-wrapper" style="display: none" data-googlecaptchainstance="accountloginformmodal">
        <div id="g-recaptcha-accountloginformmodal">
          <div style="width: 304px; height: 78px;">
            <div><iframe title="reCAPTCHA"
                src="https://www.google.com/recaptcha/enterprise/anchor?ar=1&amp;k=6Lc8c1MaAAAAAI_EIxnsAY13LiMRKPw2Nh34BUSw&amp;co=aHR0cHM6Ly93d3cucGV0c21hcnQuY29tOjQ0Mw..&amp;hl=de&amp;v=Km9gKuG06He-isPsP6saG8cn&amp;size=normal&amp;sa=login&amp;cb=lkmem44f17pg"
                width="304" height="78" role="presentation" name="a-tnzxvn16d6rj" frameborder="0" scrolling="no"
                sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox"></iframe></div><textarea id="g-recaptcha-response" name="g-recaptcha-response"
              class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
          </div>
        </div>
        <input class="hidden-recaptcha-required" name="hiddenrecaptcha" id="hiddenrecaptcha" style="visibility: hidden; height: 1px; padding: 0px; margin: 0;">
        <div class="custom-error-msg hidden-recaptcha-required"> Please complete the captcha </div>
        <script>
          var enableEnterpriseRecaptcha = "true" == "true";
          //If there's already a captcha instance go ahead and re-render it (necessary for forms that could be submitted and then editted such as aboutYou in checkout)
          if (typeof app != "undefined" && typeof app.googlecaptcha != "undefined" && typeof app.googlecaptcha.googleRecaptchaInstances != "undefined" && app.googlecaptcha.googleRecaptchaInstances.hasOwnProperty("accountloginformmodal")) {
            var render = enableEnterpriseRecaptcha ? grecaptcha.enterprise.render : grecaptcha.render;
            var renderObj = {
              'sitekey': "6LcGS3IUAAAAABB1LVzt4qSaxopUuK9h7Ibrrc93",
              'callback': "googleCaptchaFilledOutCallback",
              'expired-callback': "googleCaptchaExpiredCallback",
            }
            if (enableEnterpriseRecaptcha && "true" == "true") {
              renderObj.action = "login"
              renderObj.sitekey = "6Lc8c1MaAAAAAI_EIxnsAY13LiMRKPw2Nh34BUSw"
            }
            app.googlecaptcha.googleRecaptchaInstances["accountloginformmodal"] = render('g-recaptcha-accountloginformmodal', renderObj);
          }
          /**
           * This script does the following:
           * Renders the captcha and holds on to a reference to that instance
           * Registers a callback function we use to revalidate when the captcha is completed
           */
          $(document).on('grecaptchaAndDocumentReady grecaptchaEnterpriseAndDocumentReady', function(e) {
            try {
              if (typeof app.googlecaptcha.googleRecaptchaInstances == "undefined") {
                app.googlecaptcha.googleRecaptchaInstances = {}
              }
              //Explicityly render this captcha
              var render = enableEnterpriseRecaptcha ? grecaptcha.enterprise.render : grecaptcha.render;
              var renderObj = {
                'sitekey': "6LcGS3IUAAAAABB1LVzt4qSaxopUuK9h7Ibrrc93",
                'callback': "googleCaptchaFilledOutCallback",
                'expired-callback': "googleCaptchaExpiredCallback",
              }
              if ("true" == "true" && e.type == "grecaptchaEnterpriseAndDocumentReady") {
                renderObj.action = "login";
                renderObj.sitekey = "6Lc8c1MaAAAAAI_EIxnsAY13LiMRKPw2Nh34BUSw";
                app.googlecaptcha.googleRecaptchaInstances["accountloginformmodal"] = render('g-recaptcha-accountloginformmodal', renderObj);
              } else if ("true" != "true" && e.type == "grecaptchaAndDocumentReady") {
                app.googlecaptcha.googleRecaptchaInstances["accountloginformmodal"] = render('g-recaptcha-accountloginformmodal', renderObj);
              }
              //Weirdly this is where the callback needs to live for it to be in scope for the captcha
              window.googleCaptchaFilledOutCallback = function() {
                app.googlecaptcha.analyticsCaptchaSolved();
                //sorry about this...
                if ((typeof window.app.googlecaptcha.googleRecaptchaInstances.checkoutccrecap == 'undefined') || (typeof window.app.googlecaptcha.googleRecaptchaInstances.checkoutgiftrecap == 'undefined')) {
                  window.app.googlecaptcha.scrollToJoinNearBottom();
                }
                window.app.validator.doGoogleCaptchaValidation();
              };
              window.googleCaptchaExpiredCallback = function() {
                window.app.validator.doGoogleCaptchaValidation();
              };
            } catch (e) {
              console.log('grecaptchaAndDocumentReady : ' + e);
            }
          });
        </script>
      </div>
      <script>
        //TECHDEBT IE 11 in prod needs some help
        try {
          if (!!navigator.userAgent.match(/Trident\/7.0/)) {
            console.info('IE11 init recaptcha in checkout');
            var googleRecaptchaScriptURL = 'https://www.google.com/recaptcha/api.js?onload=gRecaptchaOnloadCallback';
            var thereAreInstancesOfRecaptchaOnPage = $('.g-recaptcha-wrapper').length > 0;
            if (thereAreInstancesOfRecaptchaOnPage) {
              window.gRecaptchaOnloadCallback = function() {
                $(document).trigger('grecaptchaAndDocumentReady');
              }
              $.getScript(googleRecaptchaScriptURL); //This is async
            }
          };
        } catch (e) {
          console.error(e);
        }
      </script>
    </div>
  </div>
  <div class="row login-cta">
    <div class="col-md-5">
      <div id="login-button-container">
        <div id="login-button" class="button-fancy-large">
          <button id="login" type="submit" value="log in" class="button-fancy-large ">log in</button>
        </div>
        <div id="login-action" class="button-fancy-large">
          <div class="login-button-icon-container">
            <i id="login-action-icon" class="fa-spinner fa-pulse fa-3x fa-fw active-spinner"></i>
          </div>
        </div>
      </div>
    </div>
    <div class="col-md-7">
      <div class="social-signin-disabled">
        <div class="social-signin-disabled-head"> we are no longer supporting social sign in </div>
        <div class="social-signin-disabled-text"> please click <button type="button" class="password-reset-inline"> forgot password </button> to access your account. </div>
      </div>
    </div>
  </div>
</form>

POST /on/demandware.store/Sites-PetSmart-Site/default/AccountController-RequestReset

<form id="request-password-reset-modal" action="/on/demandware.store/Sites-PetSmart-Site/default/AccountController-RequestReset" method="post" data-isplaceholderrequired="true" data-resetname="forgotpw" novalidate="novalidate">
  <p> Enter your email address and we will send you a link to reset your password. </p>
  <div class="row notbootstrap">
    <div class="col-md-12">
      <div class="input-wrapper waterfall-animation">
        <label for="email">
          <span class="hide">email address</span>
          <input type="text" name="email" value="" autocapitalize="none" class="rule-email required" data-msg-required="Please enter your email." aria-required="true">
          <span data-placeholder="email address" class="placeholder"></span>
        </label>
        <div class="error"></div>
      </div>
    </div>
  </div>
  <div class="row form-row">
    <div class="col-md-12 checkout-captcha-wrapper">
      <div class="g-recaptcha-wrapper" style="display: none" data-googlecaptchainstance="passwordreset-modal">
        <div id="g-recaptcha-passwordreset-modal">
          <div style="width: 304px; height: 78px;">
            <div><iframe title="reCAPTCHA"
                src="https://www.google.com/recaptcha/enterprise/anchor?ar=1&amp;k=6Lc8c1MaAAAAAI_EIxnsAY13LiMRKPw2Nh34BUSw&amp;co=aHR0cHM6Ly93d3cucGV0c21hcnQuY29tOjQ0Mw..&amp;hl=de&amp;v=Km9gKuG06He-isPsP6saG8cn&amp;size=normal&amp;sa=password_reset&amp;cb=t4e3j5v83m6q"
                width="304" height="78" role="presentation" name="a-ea0dj2wtt4dw" frameborder="0" scrolling="no"
                sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox"></iframe></div><textarea id="g-recaptcha-response-1" name="g-recaptcha-response"
              class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
          </div><iframe style="display: none;"></iframe>
        </div>
        <input class="hidden-recaptcha-required" name="hiddenrecaptcha" id="hiddenrecaptcha" style="visibility: hidden; height: 1px; padding: 0px; margin: 0;">
        <div class="custom-error-msg hidden-recaptcha-required"> Please complete the captcha </div>
        <script>
          var enableEnterpriseRecaptcha = "true" == "true";
          //If there's already a captcha instance go ahead and re-render it (necessary for forms that could be submitted and then editted such as aboutYou in checkout)
          if (typeof app != "undefined" && typeof app.googlecaptcha != "undefined" && typeof app.googlecaptcha.googleRecaptchaInstances != "undefined" && app.googlecaptcha.googleRecaptchaInstances.hasOwnProperty("passwordreset-modal")) {
            var render = enableEnterpriseRecaptcha ? grecaptcha.enterprise.render : grecaptcha.render;
            var renderObj = {
              'sitekey': "6LcGS3IUAAAAABB1LVzt4qSaxopUuK9h7Ibrrc93",
              'callback': "googleCaptchaFilledOutCallback",
              'expired-callback': "googleCaptchaExpiredCallback",
            }
            if (enableEnterpriseRecaptcha && "true" == "true") {
              renderObj.action = "password_reset"
              renderObj.sitekey = "6Lc8c1MaAAAAAI_EIxnsAY13LiMRKPw2Nh34BUSw"
            }
            app.googlecaptcha.googleRecaptchaInstances["passwordreset-modal"] = render('g-recaptcha-passwordreset-modal', renderObj);
          }
          /**
           * This script does the following:
           * Renders the captcha and holds on to a reference to that instance
           * Registers a callback function we use to revalidate when the captcha is completed
           */
          $(document).on('grecaptchaAndDocumentReady grecaptchaEnterpriseAndDocumentReady', function(e) {
            try {
              if (typeof app.googlecaptcha.googleRecaptchaInstances == "undefined") {
                app.googlecaptcha.googleRecaptchaInstances = {}
              }
              //Explicityly render this captcha
              var render = enableEnterpriseRecaptcha ? grecaptcha.enterprise.render : grecaptcha.render;
              var renderObj = {
                'sitekey': "6LcGS3IUAAAAABB1LVzt4qSaxopUuK9h7Ibrrc93",
                'callback': "googleCaptchaFilledOutCallback",
                'expired-callback': "googleCaptchaExpiredCallback",
              }
              if ("true" == "true" && e.type == "grecaptchaEnterpriseAndDocumentReady") {
                renderObj.action = "password_reset";
                renderObj.sitekey = "6Lc8c1MaAAAAAI_EIxnsAY13LiMRKPw2Nh34BUSw";
                app.googlecaptcha.googleRecaptchaInstances["passwordreset-modal"] = render('g-recaptcha-passwordreset-modal', renderObj);
              } else if ("true" != "true" && e.type == "grecaptchaAndDocumentReady") {
                app.googlecaptcha.googleRecaptchaInstances["passwordreset-modal"] = render('g-recaptcha-passwordreset-modal', renderObj);
              }
              //Weirdly this is where the callback needs to live for it to be in scope for the captcha
              window.googleCaptchaFilledOutCallback = function() {
                app.googlecaptcha.analyticsCaptchaSolved();
                //sorry about this...
                if ((typeof window.app.googlecaptcha.googleRecaptchaInstances.checkoutccrecap == 'undefined') || (typeof window.app.googlecaptcha.googleRecaptchaInstances.checkoutgiftrecap == 'undefined')) {
                  window.app.googlecaptcha.scrollToJoinNearBottom();
                }
                window.app.validator.doGoogleCaptchaValidation();
              };
              window.googleCaptchaExpiredCallback = function() {
                window.app.validator.doGoogleCaptchaValidation();
              };
            } catch (e) {
              console.log('grecaptchaAndDocumentReady : ' + e);
            }
          });
        </script>
      </div>
    </div>
  </div>
  <div class="request-errors" style="display:none;">
  </div>
  <div class="row form-row form-row-button">
    <div class="col-md-12">
      <div id="request-reset-button-container">
        <div id="request-reset-button" class="button-fancy-large">
          <button id="request-reset" type="submit" value="submit" class="button-fancy-large ">submit</button>
        </div>
        <div id="request-reset-action" class="button-fancy-large">
          <div class="request-reset-button-icon-container">
            <i id="request-reset-action-icon" class="fa-spinner fa-pulse fa-3x fa-fw active-spinner"></i>
          </div>
        </div>
      </div>
      <div class="unknown-user">
        <p> We apologize for the inconvenience. <a href="javascript:void(0)" class="create-account">
Try creating a new account.
</a>
        </p>
      </div>
    </div>
  </div>
</form>

POST /on/demandware.store/Sites-PetSmart-Site/default/AccountController-ResetPassword

<form id="set-password-reset-modal" action="/on/demandware.store/Sites-PetSmart-Site/default/AccountController-ResetPassword" method="post" data-isplaceholderrequired="true" novalidate="novalidate">
  <p> Please enter your new password. </p>
  <div class="row notbootstrap compare-common-parent">
    <div class="col-md-12">
      <div class="input-wrapper waterfall-animation">
        <label for="password">
          <span class="hide">password</span>
          <input type="password" name="newPassword" value="" class="rule-password comparewith required fs-exclude" data-msg-required="Please enter password." aria-required="true">
          <span data-placeholder="password*" class="placeholder"></span>
        </label>
        <div class="error"></div>
      </div>
    </div>
    <div class="col-md-12">
      <div class="input-wrapper ">
        <label for="confirmPassword">
          <span class="hide">confirm password</span>
          <input type="password" name="newPasswordConfirm" value="" class="rule-equal-password required fs-exclude" data-msg-required="Please reenter your password." aria-required="true">
          <span data-placeholder="confirm password*" class="placeholder"></span>
        </label>
        <div class="error"></div>
      </div>
    </div>
  </div>
  <div class="request-errors" style="display:none;">
  </div>
  <div class="row notbootstrap form-row form-row-button">
    <div class="col-md-12">
      <div id="reset-pw-button-container">
        <div id="reset-pw-button" class="button-fancy-large">
          <button id="reset-pw" type="submit" value="submit" class="button-fancy-large ">submit</button>
        </div>
        <div id="reset-pw-action" class="button-fancy-large">
          <div class="reset-pw-button-icon-container">
            <i id="reset-pw-action-icon" class="fa-spinner fa-pulse fa-3x fa-fw active-spinner"></i>
          </div>
        </div>
      </div>
    </div>
    <div class="col-md-12">
      <div class="password-info"> *Passwords must be at least 8 characters long, contain at least one letter and contain at least one of the following: upper case letter, number, or special character. </div>
    </div>
  </div>
</form>

Name: simpleSearchGET /search/

<form role="search" action="/search/" method="get" name="simpleSearch" novalidate="novalidate">
  <input class="dp-search-input" type="text" name="q" placeholder="search" title="Search">
  <input type="submit" value="" title="Search">
</form>

Name: simpleSearchGET /search/

<form role="search" action="/search/" method="get" name="simpleSearch" novalidate="novalidate">
  <input class="dp-search-input" type="text" name="q" placeholder="search" title="Search" autocomplete="off">
  <input type="submit" value="" title="Search">
</form>

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Use are inconsistent with terms applicable to a certain product or service,
those other terms will control.

THESE TERMS AND CONDITIONS, AS WELL AS ANY OTHER PRODUCT AND SERVICE SPECIFIC
TERMS ON OUR SITE, CONSTITUTE YOUR SERVICE AGREEMENT ("AGREEMENT") WITH
PETSMART, INC. AND ANY OF ITS OWNED OR OPERATED SITES WHERE THESE TERMS OF USE
ARE POSTED ("PETSMART"). THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS FOR
YOUR USE OF OUR SITE AND YOUR PURCHASE OR USE OF ANY PRODUCTS OR SERVICES
OFFERED ON THE SITE. BY ACCESSING AND/OR USING THE SITE, YOU REPRESENT AND
WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THE
AGREEMENT AND TO ABIDE BY ALL OF THE TERMS AND CONDITIONS SET FORTH HEREIN. YOU
MAY NOT ACCESS OR USE THIS SITE OR ACCEPT THIS AGREEMENT UNLESS YOU ARE AT LEAST
18 YEARS OLD.

ARBITRATION NOTICE: THESE TERMS CONTAIN AN ARBITRATION AGREEMENT A LITTLE LATER
ON THAT AFFECTS YOUR RIGHTS. YOU AND PETSMART AGREE THAT DISPUTES BETWEEN US
WILL BE RESOLVED BY MANDATORY BINDING INDIVIDUAL ARBITRATION, AND YOU AND
PETSMART WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE
ARBITRATION AND THE RIGHT TO A JURY TRIAL. IN ARBITRATION, THERE IS LESS
DISCOVERY AND APPELLATE REVIEW THAN IN COURT. PLEASE REVIEW THESE TERMS
CAREFULLY.


PRIVACY POLICY

Please review our Privacy Policy, which also governs your use of our Site and is
incorporated here by reference, to understand our practices.


ELECTRONIC COMMUNICATIONS

When you use our Site, or send e-mails, and other electronic communications from
your desktop or mobile device to us, you are communicating with us
electronically. By sending, you consent to receive reply communications from us
electronically in the same format and you can retain copies of these
communications for your records. You agree that all agreements, notices,
disclosures, and other communications that we provide to you electronically
satisfy any legal requirement that such communications be in writing.


ACCOUNTS

In order to use certain features of the Site (e.g., purchasing products and
services (referred to collectively as "Products" herein) from the Site), you
must register for an account with PetSmart ("PetSmart Account") and provide
certain information about yourself as prompted by the Site registration form.
You represent and warrant that: (a) all required registration information you
submit is truthful and accurate; (b) you will maintain the accuracy of such
information; and (c) your use of the Site does not violate any applicable law or
regulation or the terms of this Agreement.

You are responsible for maintaining the confidentiality of your PetSmart Account
login information. You are fully responsible for all activities that are
associated with your PetSmart Account (including but not limited to any
purchases, use of the Site, or correspondence from your account to PetSmart).
You agree to immediately notify PetSmart of any unauthorized use or suspected
unauthorized use of your PetSmart Account or any other breach of security. When
you provide PetSmart with such notice, PetSmart will suspend or otherwise secure
your Account to prevent future unauthorized activity.


ORDER ACCEPTANCE

The receipt of an order number or an e-mail order confirmation does not
constitute the acceptance of an order or a confirmation of an offer to sell.
PetSmart reserves the right, without prior notification, to limit the order
quantity on any item and/or to refuse service to any customer. Verification of
information may be required prior to the acceptance of an order. Prices and
availability of products on the Site are subject to change without notice.
Errors will be corrected when discovered and PetSmart reserves the right to
revoke any stated offer and to correct any error, inaccuracy, or omission
(including after an order has been submitted). Certain orders constitute
improper use of the Site. PetSmart reserves the right, at its sole discretion,
to refuse or cancel any order for any reason. Your account may also be
restricted or terminated for any reason, at PetSmart's sole discretion.


RISK OF LOSS

All items purchased from PetSmart.com are made pursuant to a shipment contract.
This means that the risk of loss and title for such items pass to you upon our
delivery to the carrier.


PRODUCT DESCRIPTIONS

PetSmart attempts to be as accurate as possible. However, PetSmart does not
warrant that product descriptions or other content on the Site are accurate,
complete, reliable, current, or error-free. If a product offered by PetSmart is
not as described, your sole remedy is to return the product.


PRICING

Online prices, offers, and selection may vary between our retail stores and
Sites, and are subject to change. Despite our best efforts, a small number of
the items in our catalog may be mispriced. If the correct price of an item is
higher than our stated price, we will, at our discretion, either contact you for
instructions before shipping or cancel our order and notify you of such
cancellation. PetSmart does business throughout the United States, Canada, and
Puerto Rico and collects and remits sales tax as required by law.


AUTO SHIP

By checking "enroll in auto ship" on the PetSmart.com checkout page, you agree
to the Auto ship terms ("Auto Ship Terms") applicable to our subscription
ordering program ("Auto ship"). The Auto Ship Terms govern your Auto ship
subscription, in addition to the Terms of Use and Privacy Policy that govern the
use of our Site, as well as all other applicable terms, conditions, limitations,
and requirements on the PetSmart.com website (as changed over time). By placing
an order and enrolling in our Auto ship program, you accept these terms,
conditions, limitations, and requirements. Please read them carefully. For more
information about Auto ship, please see our FAQs.


PERMISSIBLE USES OF SITE

Subject to the terms of this Agreement, PetSmart grants you a limited,
non-transferable, non-exclusive license to access and make personal use of the
Site. This license does not include any resale or commercial use of the Site
features or content, or the right to access or use the Site for any of the
restricted purposes set forth below. PetSmart may terminate this license at any
time for any reason.

The rights granted to you in this Agreement are subject to the following
restrictions: (a) you shall not use the Site to place an order on behalf of
yourself or a third party for resale to that third party; (b) you shall not
license, sublicense, reproduce, sell, rent, lease, transfer, assign, distribute,
host, or otherwise commercially exploit the Site, its products, or its content
without the express written consent of PetSmart; (c) you shall not modify, make
derivative works of, disassemble, reverse compile, or reverse engineer any part
of the Site; (d) you shall not access the Site in order to build a similar or
competitive service, or to download, copy, or collect content or account
information for the benefit of another merchant; (e) except as expressly stated
herein, no part of the Site may be copied, reproduced, distributed, republished,
downloaded, displayed, posted, or transmitted in any form or by any means
without PetSmart's express written consent; and (f) you shall not frame or
utilize framing techniques to enclose any trademark, logo, or other proprietary
information or content (including images and text descriptions) of the Site
without PetSmart's express written consent.

PetSmart reserves the right, at any time, to modify, suspend, or discontinue the
Site or any part thereof with or without notice. You agree that PetSmart will
not be liable to you or to any third party for any modification, suspension, or
discontinuance of the Site or any part thereof.


INTELLECTUAL PROPERTY RIGHTS

The Site contains valuable trademarks and service marks owned and used by
PetSmart, including but not limited to, PetSmart, the PetSmart design logo, the
PetSmart and Bouncing Ball Design marks, petsmart.com, PetSmart Charities, among
numerous other trademarks used on this Site, are registered to and/or otherwise
protected by PetSmart under United States, Canada, and/or international
intellectual property laws (collectively, the "PetSmart Marks"). Any use of the
PetSmart Marks without the prior written permission of PetSmart is strictly
prohibited. The arrangement and layout of the Site, including but not limited
to, the PetSmart Marks, images, text, graphics, buttons, screenshots, and other
content or material (collectively, the "Site Content"), are the sole and
exclusive property of PetSmart.

UNAUTHORIZED COPYING, REPRODUCTION, MODIFYING, REPUBLISHING, UPLOADING,
DOWNLOADING, POSTING, TRANSMITTING, MAKING DERIVATIVE WORKS OF, OR DUPLICATING
ALL OR ANY PART OF THE SITE IS PROHIBITED.

PetSmart uses a network of independent product and content suppliers,
distributors, and other such third parties to supply some of the products and
content advertised on the Site. All other trademarks, service marks, product
names, package designs, and company names or logos associated with these product
and other such third parties that are not owned by us but appear on the Site are
the property of their respective owners.


LIMITATIONS REGARDING INFORMATION, ARTICLES AND ADVICE

PetSmart offers information, articles, and advice to pet parents through this
Site for educational purposes only. Any information offered through this Site is
not intended to diagnose, treat, or cure your pet and is not a substitute for
veterinary care provided by a licensed veterinarian. For any medical or health
related advice concerning the care and treatment of your pet contact your
regular veterinarian or local animal hospital.


USER CONTENT

"User Content" of the Site user means any and all information and content that
such user submits to PetSmart by any means, including through social media
(e.g., Facebook, YouTube, Instagram, Pinterest, Twitter), or uses with the Site
(e.g., a user profile, product review, question & answer). You are solely
responsible for your User Content. You assume all risks associated with use of
your User Content, including any reliance on its accuracy, completeness or
usefulness by others, or any disclosure of your User Content that makes you or
any third party personally identifiable. You hereby affirm, represent, and
warrant that (i) you own, or have the necessary licenses, rights, and/or
consents to use your User Content with the Site as described herein and (ii)
your User Content does not violate the Acceptable Use Policy. You may not state
or imply that your User Content is in any way provided, sponsored, or endorsed
by PetSmart. Because you alone are responsible for your User Content (and not
PetSmart), you may expose yourself to liability if, for example, your User
Content violates the Acceptable Use Policy. PetSmart is not obligated to backup
any User Content, makes no representation that it will do so, and you agree that
PetSmart may delete User Content at any time.

By submitting your User Content or using it with the Site , you automatically
grant, and you represent and warrant that you have the right to grant, to
PetSmart an irrevocable, nonexclusive, royalty-free and fully paid, worldwide
license to reproduce, distribute, publicly display and perform, prepare
derivative works of, incorporate into other works, and otherwise use your User
Content, and to grant sublicenses of the foregoing, solely for the purposes of
including your User Content in the Site, PetSmart social media platforms or
marketing initiatives. You agree to irrevocably waive (and cause to be waived)
any claims and assertions of publicity or moral rights, or attribution with
respect to your User Content.

PetSmart will treat any feedback, communications, or suggestions you provide to
PetSmart as non-confidential and non-proprietary. Thus, in the absence of a
written agreement with PetSmart to the contrary, you agree that you will not
submit to PetSmart any information or ideas that you consider to be confidential
or proprietary.


ACCEPTABLE USE POLICY

You agree not to use the Site to collect, upload, transmit, display, or
distribute any User Content (a) that violates any third-party right, including
any copyright, trademark, patent, trade secret, moral right, privacy right,
right of publicity, or any other intellectual property or proprietary right; (b)
that is unlawful, harassing, abusive, tortious, threatening, harmful, abusive,
invasive of another's privacy, vulgar, defamatory, false, intentionally
misleading, trade libelous, pornographic, obscene, patently offensive (e.g.,
material that promotes racism, bigotry, hatred, or physical harm of any kind
against any group or individual) or otherwise objectionable material of any kind
or nature or which is harmful to minors in any way; or (c) in violation of any
law, regulation, or obligations or restrictions imposed by any third party.

In addition, you agree not to commercially exploit the Site or use it to: (a)
upload, transmit, or distribute any computer viruses, worms, or any software
intended to damage or alter a computer system or data; (b) send unsolicited or
unauthorized advertising, promotional materials, junk mail, spam, chain letters,
pyramid schemes, or any other form of duplicative or unsolicited messages,
whether commercial or otherwise; (c) harvest, collect, gather or assemble
information or data regarding other users, including e-mail addresses, without
their consent; (d) interfere with or disrupt servers or networks connected to
the Site or violate the regulations, policies or procedures of such networks;
(e) attempt to gain unauthorized access to the Site, other computer systems or
networks connected to or used together with the Site, through password mining or
other means; or (f) harass or interfere with another user's use and enjoyment of
the Site.

We reserve the right (but have no obligation under this Agreement) to review any
User Content, investigate, and/or take appropriate action against you, at our
sole discretion, if you violate the Acceptable Use Policy or any other provision
of this Agreement, including removing or modifying your User Content,
terminating your PetSmart Account, and/or reporting you to law enforcement
authorities. We may also remove or modify your User Content if it, in our sole
judgment, violates the rights of, harms, or threatens the safety of any other
person, or creates liability for us or any other person. In order to cooperate
with legitimate governmental requests, subpoenas or court orders, or to protect
our business and members, we may access and disclose any information we consider
necessary or appropriate, including your PetSmart Account username and password,
IP address and traffic information, usage history, and your User Content.


THIRD PARTY SITES AND OTHER USERS

The Site may contain links to, or advertisements for, third party web sites
(collectively, "Third Party Sites") (for example, social media sites such as
Facebook, YouTube, Twitter, or Pinterest). Such Third Party Sites are not under
the control of PetSmart and PetSmart is not responsible for any Third Party
Sites. PetSmart provides links to these Third Party Sites only as a convenience
and does not review, approve, monitor, endorse, warrant, or make any
representations with respect to Third Party Sites. You agree that you use all
Third Party Sites at your own risk. When you link to a Third Party Site, the
applicable service provider's terms and policies, including privacy and data
gathering practices govern. You should make whatever investigation you feel
necessary or appropriate before proceeding with any transaction with any Third
Party Site.

Each Site user is solely responsible for any and all of its User Content.
Because we do not control User Content, you acknowledge and agree that we are
not responsible for any User Content and we make no guarantees regarding the
accuracy, currency, suitability, or quality of any User Content, and we assume
no responsibility for any User Content. Your interactions with other Site users
are solely between you and such user. You agree that PetSmart will not be
responsible for any loss or damage incurred as the result of any such
interactions. If there is a dispute between you and any Site user, we are under
no obligation to become involved.

You hereby release us, our officers, employees, agents, affiliates,
subsidiaries, parents, joint ventures, successors, and any other companies under
common control with us from claims, demands any and all losses, damages, rights,
claims, and actions of any kind including personal injuries, death, and property
damage, that are either directly or indirectly related to or arise out of any
interactions with or conduct of other Site users or Third Party Sites.


DISCLAIMER OF WARRANTIES

PetSmart intends for the information and data contained in the Site to be
accurate and reliable but since the information and data have been compiled from
a variety of sources, they are provided “AS IS” and “AS AVAILABLE.” You
expressly agree that your use of the Site and any information contained therein
is at your sole risk. NEITHER PetSmart NOR ITS THIRD PARTIES WARRANT THE
ACCURACY, OR COMPLETENESS OF THE CONTENT PROVIDED ON THIS SITE OR THE PRODUCTS
OR SERVICES OFFERED FOR SALE ON THIS SITE. WE CANNOT AND DO NOT WARRANT THAT
YOUR USE OF THIS SITE WILL BE UNINTERRUPTED, SECURE OR ERROR FREE. Accordingly,
to the extent permitted by applicable law, PetSmart EXPRESSLY DISCLAIMS ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES
OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY AND FITNESS FOR A PURPOSE,
AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE
OR USAGE OF TRADE. Some jurisdictions do not allow the disclaimer of warranties
so such disclaimers may not apply to you.


LIMITATION ON LIABILITY

IN NO EVENT SHALL PetSmart, OUR OFFICERS, EMPLOYEES, AGENTS, AFFILIATES,
SUBSIDIARIES, PARENTS, JOINT VENTURES, SUCCESSORS, AND ANY OTHER COMPANIES UNDER
COMMON CONTROL WITH US BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT
OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE
DAMAGES ARISING FROM OR IN ANY WAY RELATED TO YOUR RELATIONSHIP WITH PetSmart,
YOUR USE OF THE SITE, PRODUCTS, OR THIRD PARTY SITES, EVEN IF WE HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SITE,
PRODUCTS AND THIRD PARTY SITES ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL
BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA
RESULTING THEREFROM. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN,
OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR IN ANY WAY RELATED TO YOUR
RELATIONSHIP WITH PetSmart OR THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND
REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE
GREATER OF (A) FIFTY U.S. DOLLARS ($50) OR (B) AMOUNTS YOU'VE PAID PetSmart IN
THE PRIOR 12 MONTHS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE AGREE THAT ANY
CLAIM BETWEEN US MUST BE BROUGHT WITHIN TWO (2) YEARS OR IT IS OTHERWISE WAIVED
AND TIME-BARRED.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR
INCIDENTAL OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM
JURISDICTION TO JURISDICTION.


INDEMNITY

You agree to indemnify and hold PetSmart, our officers, employees, agents,
affiliates, subsidiaries, parents, joint ventures, successors, and any other
companies under common control with us harmless, including costs and attorneys'
fees, from any claim or demand made by any third party due to or arising out of
(i) your use of the Site or Products, (ii) your User Content, or (iii) your
violation of this Agreement. PetSmart reserves the right, at your expense, to
assume the exclusive defense and control of any matter for which you are
required to indemnify us and you agree to cooperate with our defense of these
claims. You agree not to settle any matter without the prior written consent of
PetSmart. PetSmart will use reasonable efforts to notify you of any such claim,
action or proceeding upon becoming aware of it.


DISPUTE RESOLUTION AND ARBITRATION AGREEMENT

The parties acknowledge that any statutory or common law claims related to
intellectual property may require forms of equitable relief that are best
administered by courts; accordingly, the parties agree that except for statutory
or common law claims related to intellectual property and disputes that qualify
for small claims court (as set forth below), any controversy or claim arising
out of or relating to this Agreement or any aspect of the relationship between
us, whether based in contract, tort, statute, fraud, misrepresentation, or any
other legal theory (“Dispute”), will be resolved in binding individual
arbitration if it cannot be resolved informally consistent with the mandatory
procedures set forth below. Dispute shall have the broadest possible meaning and
include claims that arose before this or any prior Agreement and claims that
might arise after the termination of this Agreement. This Dispute Resolution and
Arbitration Agreement shall be governed by the Federal Arbitration Act (“FAA”).

A party shall retain the right to have a Dispute heard in small claims court (at
any time prior to the appointment of an arbitrator) assuming the claim(s) falls
within the jurisdictional limits of small claims court and the matter remains in
that court and is not removed or appealed to a court of general jurisdiction.
This Dispute Resolution and Arbitration Agreement does not preclude you from
bringing issues to the attention of federal, state, or local agencies, and, if
the law allows, they can seek relief against us for you.

    (a) Mandatory Informal Dispute Resolution Process.

Should a Dispute arise between us that cannot be resolved by customer service,
PetSmart is committed to seeking to resolve it with you informally. You and we
agree to engage in good faith for a 60-day period before either party may
initiate any formal proceeding with the goal of resolving any Dispute. You or we
agree to commence this informal dispute resolution process by sending the other
party a written description of the Dispute including the nature and basis of the
claim(s) and the nature and basis of the relief sought, including a calculation
for that requested relief. In addition, if applicable, you and we agree to
provide information sufficient to identify any relevant transaction(s). This
information shall collectively be set forth in a written notice that is
personally signed by you or us (“Notice”). Should you submit a Notice, you shall
send it to PetSmart at PetSmart LLC, Attn: General Counsel, 19601 N. 27th
Avenue, Phoenix, AZ 85027 or via e-mail to legal@petsmart.com. Should we submit
a Notice, we shall send it to the mailing address and/or e-mail address we have
on file for you. As the parties engage in an effort to resolve the Dispute,
PetSmart might request a telephone conference to facilitate a resolution. You
agree that if PetSmart requests a telephone conference, you will personally
participate, along with your counsel if you are represented. If the parties are
unable to resolve the Dispute within this 60-day period after a fully completed
Notice is received by you or us (absent agreement to extend this time period),
you or we may commence a formal proceeding consistent with this Agreement. The
statute of limitations shall be tolled during this informal dispute resolution
process. Compliance with this informal dispute resolution process is mandatory
and a condition precedent to initiating arbitration or a formal proceeding
consistent with this Agreement.

A court of competent jurisdiction shall have authority to enjoin the filing or
prosecution of a Dispute in arbitration based on a failure to comply with this
mandatory informal dispute resolution process. A party may elect to raise
non-compliance with this process in arbitration.

    (b) Arbitration Process.

To initiate arbitration, you or we shall follow the applicable rules of the
arbitration administrator. You will also provide a written certification of
compliance with the informal dispute resolution process referenced above. You
and we agree that the American Arbitration Association (“AAA”) shall be the
administrator of any arbitration in accordance with its Consumer Arbitration
Rules (“AAA Rules”) as modified by this Agreement. Should AAA be unable or
unwilling to administer the arbitration consistent with this Agreement, then you
and we agree that National Arbitration and Mediation (“NAM”) shall be the
administrator of any arbitration in accordance with its applicable consumer
rules as modified by this Agreement. Should NAM be unable or unwilling to
administer the arbitration consistent with this Agreement, then you and we agree
to select a mutually-agreeable arbitration administrator that will administer
the arbitration consistent with this Agreement. If you and we are unable to
agree, then you and we will jointly petition a court of competent jurisdiction
to appoint an arbitration administrator that will administer the arbitration
consistent with this Agreement.

All issues are for the arbitrator to decide, except for those issues
specifically referenced in this Dispute Resolution and Arbitration Agreement and
issues relating to the scope, application, and enforceability of this Dispute
Resolution and Arbitration Agreement, which are for a court of competent
jurisdiction to decide. The arbitrator shall apply the terms of this Agreement
just as a court would.

Unless the parties agree otherwise, the arbitration shall be presided over by a
single arbitrator and shall take place in the county in which you reside or in a
location that is reasonably convenient for you. For claims of $14,000 or less,
you can choose whether you would like arbitration carried out based only on
documents submitted to the arbitrator, or by a hearing in person or by phone,
however, we reserve the right to request a hearing (which shall be determined by
the arbitrator).

Arbitration fees shall be governed by the AAA Rules (or the rules of the
arbitration administrator consistent with the provision above). An arbitrator
may award arbitration costs and fees to a party upon a showing that the claim(s)
and/or arbitration proceeding are frivolous or brought for an improper purpose
or for the purpose of harassment. The arbitrator shall apply Federal Rule of
Civil Procedure 68 after entering an award. Except as provided below, the
arbitrator can award the same damages and relief that a court can award under
applicable law. The arbitrator shall issue a ruling that includes the essential
findings of fact and law upon which the award is based.

Judgment on the award rendered by the arbitrator may be entered in any federal
or state court of competent jurisdiction located in the County of Maricopa in
the State of Arizona. For more information about arbitration, the AAA and the
arbitration process, please consult the AAA website at www.adr.org.

The arbitrator’s award shall be binding only between the parties to the
arbitration proceeding. It shall have no preclusive effect in any other
arbitration or other proceeding involving a different party, provided that the
arbitrator may consider rulings in other arbitrations involving different
parties.

    (c) Individual Relief; Class Action Waiver; Jury Trial Waiver.

YOU AND WE AGREE THAT THE ARBITRATOR MAY ONLY AWARD RELIEF (INCLUDING
DECLARATORY AND INJUNCTIVE RELIEF) IN FAVOR OF THE INDIVIDUAL PARTY SEEKING
RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT
PARTY’S INDIVIDUAL CLAIM. THE ARBITRATOR MAY NOT AWARD RELIEF FOR OR AGAINST
ANYONE THAT IS NOT A PARTY TO THE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE
MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS,
COLLECTIVE, JOINT, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. ANY ARBITRATION
SHALL BE CONDUCTED AND DECIDED ON AN INDIVIDUAL BASIS; CLASS ARBITRATION IS
EXPRESSLY PROHIBITED. YOU AND WE AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY
LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED OR
LITIGATED ON A CLASS, COLLECTIVE, JOINT, OR CONSOLIDATED BASIS OR IN A
REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE
ATTORNEY GENERAL OR IN CONNECTION WITH A REQUEST FOR PUBLIC INJUNCTIVE RELIEF).
THIS WAIVER OF CLASS ACTIONS AND COLLECTIVE RELIEF IS AN ESSENTIAL PART OF THE
DISPUTE RESOLUTION AND ARBITRATION AGREEMENT; IF IT IS DEEMED INVALID OR
UNENFORCEABLE WITH RESPECT TO A PARTICULAR CLAIM OR REQUEST FOR RELIEF (SUCH AS
A REQUEST FOR PUBLIC INJUNCTIVE RELIEF), AND ALL APPEALS OF THAT DECISION ARE
EXHAUSTED OR IT IS OTHERWISE FINAL, THEN THAT CLAIM OR REQUEST FOR RELIEF SHALL
PROCEED IN A COURT OF COMPETENT JURISDICTION BUT BE STAYED PENDING ARBITRATION
OF ALL REMAINING CLAIMS AND REQUESTS FOR RELIEF.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE PARTIES WAIVE THE RIGHT TO A JURY
TRIAL.

    (d) Additional Procedures Applicable to Multiple Consumer Case Filings (Mass
Arbitration).

If 25 or more claimants pursue, or intend to pursue, demands for arbitration
against PetSmart raising similar claims and counsel for the claimants are the
same or coordinated (“Mass Arbitrations”), then the following additional
procedures shall apply. You agree that if you or your counsel elect to pursue
your Dispute as part of Mass Arbitrations, then the adjudication of your Dispute
might be delayed. The Mass Arbitrations will be subject to a staged bellwether
process and the AAA Multiple Consumer Case Filing Fee Schedule shall apply (or
the mass arbitration fee schedule of the designated arbitration body, as set
forth above). Counsel for the claimants and counsel for PetSmart shall each
select 20 cases per side (40 total) to be filed in, and to proceed in,
arbitration in bellwether proceedings to be adjudicated individually, with each
case assigned to a separate arbitrator. In the meantime, no other demands for
arbitration may be filed, processed, or deemed filed with AAA (or the designated
arbitration body, as set forth above). Should the parties be unable to resolve
the remaining demands for arbitration after the adjudication or resolution of
the first set of bellwether proceedings, each side shall select 20 additional
cases per side (40 total) to be filed in, and to proceed in, arbitration in
bellwether proceedings to be adjudicated individually, with each case assigned
to a separate arbitrator. In the meantime, no other demands for arbitration may
be filed, processed, or deemed filed with AAA (or the designated arbitration
body, as set forth above). This staged process shall continue until the parties
adjudicate or resolve all of the Mass Arbitrations. No fees shall be assessed
for a given case until that case is selected for a bellwether proceeding. If
these additional procedures apply to your demand for arbitration, any statutes
of limitations applicable to your claims shall be tolled from the time that the
first cases are selected for the first set of bellwether proceedings until your
demand for arbitration is selected for a bellwether proceeding, withdrawn, or
otherwise resolved. A court will have the authority to enforce these Additional
Procedures Applicable to Multiple Consumer Case Filings (Mass Arbitration) and,
if necessary, to enjoin the filing or prosecution of arbitrations and/or the
assessment of fees.

    (e) Survival and Modifications.

This agreement to arbitrate shall survive termination of this Agreement.
Notwithstanding any provisions to the contrary, modifications to this Dispute
Resolution and Arbitration Agreement shall not apply in connection with any
Dispute for which notice has already been given to you or PetSmart.


RESPECT FOR COPYRIGHT LAW

PetSmart respects the intellectual property of others and asks that users of our
Site do the same. Except as authorized above, you are not permitted access or
use of any of PetSmart's Intellectual Property without our prior written consent
or the consent of such third party that may own intellectual property with
respect to Products displayed on the Site. In connection with our Site,
Products, and any services we offer, we have adopted and reasonably implemented
a policy respecting copyright law that provides for the removal of any
infringing materials and for the termination, in appropriate circumstances, of
users of our Site who are repeat infringers of intellectual property rights,
including copyrights. If you believe that your work has been copied in a way
that constitutes copyright infringement and wish to have the allegedly
infringing material removed from our Site, the following information in the form
of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to
our designated Copyright Agent:

 1. your physical or electronic signature;
 2. identification of the copyrighted work(s) that you claim to have been
    infringed;
 3. identification of the material on our services that you claim is infringing
    and that you request us to remove;
 4. sufficient information to permit us to locate such material;
 5. your address, telephone number, and e-mail address;
 6. a statement that you have a good faith belief that use of the objectionable
    material is not authorized by the copyright owner, its agent, or under the
    law; and
 7. a statement that the information in the notification is accurate, and under
    penalty of perjury, that you are either the owner of the copyright that has
    allegedly been infringed or that you are authorized to act on behalf of the
    copyright owner.

Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of
material fact (falsities) in a written notification automatically subjects the
complaining party to liability for any damages, costs and attorneys' fees
incurred by us in connection with the written notification and allegation of
copyright infringement.

You may submit your counter notification to PetSmart's Copyright Agent by mail
or e-mail as set forth below:

PetSmart
Attn: General Counsel
19601 N. 27th Ave.
Phoenix, AZ 85027
copyright@petsmart.com


GENERAL

We reserve the right to make changes to our Site, this Agreement and other
service terms, such as our Privacy Policy at any time. Each time you use our
Site, you should visit and review the then current terms that apply to your
transactions and use of our Site. If you do not agree to be bound by the then
current terms, your sole remedy is not to use our Site. Except as otherwise
provided herein, if any terms of this Agreement or other service terms are
deemed invalid, void, or for any reason unenforceable, any such term shall be
deemed severable and shall not affect the validity and enforceability of any
other terms.

This Agreement constitutes the entire agreement between you and us regarding the
use of the Site and the purchase of any Products on our Site. Our failure to
exercise or enforce any right or provision of this Agreement shall not operate
as a waiver of such right or provision. This Agreement is governed by the FAA
and the laws of the State of Arizona without regard to conflict of law
provisions. The section titles in this Agreement are for convenience only and
have no legal or contractual effect. The word "including" means including
without limitation. Except as otherwise provided herein, if any provision of
this Agreement is, for any reason, held to be invalid or unenforceable, the
other provisions of this Agreement will be unimpaired and the invalid or
unenforceable provision will be deemed modified so that it is valid and
enforceable to the maximum extent permitted by law. This Agreement, and your
rights and obligations herein, may not be assigned, subcontracted, delegated, or
otherwise transferred by you without PetSmart's prior written consent, and any
attempted assignment, subcontract, delegation, or transfer in violation of the
foregoing will be null and void. The terms of this Agreement shall be binding
upon assignees.


CONTACT US

If you have questions about our Terms of Use or Privacy Policy, contact us by:

 * E-mail: CustomerCare@petsmart.com
 * Regular Mail: PetSmart, Inc. Attn: Customer Care, PO Box 100, Melbourne, FL
   32902
 * Phone: Toll-free: 1-888-839-9638 (U.S. Customers) 1-321-309-9065 (Customers
   Outside of the U.S.) 8am-9pm EST

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†Offer valid 12/5/2022-12/11/2022 in stores with Treats membership & coupon.
Offers valid online without Treats membership. Excludes all Chance & Friends
merchandise & other select items. See coupon for in-store details. Prices &
selection may vary by store & online. While supplies last. Quantities may be
limited & deliveries may be delayed.

*Offer valid thru 1/1/23 with Treats membership in stores & online. While
supplies last. Prices & selection may vary by store & online. Must activate
offer prior to purchase to receive bonus points. Must be signed in to your
Treats account prior to purchase or use Treats membership ID in stores at
checkout. May not be combinable with other available bonus points offers. Points
will be credited to your Treats account 24-72 hours of your purchase. Treats
rules apply. See www.petsmart.com/treats for details.

***Valid 12/1 – 12/15. Thanks to our program partner DoorDash for their donation
to PetSmart Charities. For every transaction that uses DoorDash during
12/1-12/15, PetSmart will donate an additional $1 up to $60,000 to PetSmart
Charities (for a total donation of $120,000) to help support their mission.
PetSmart Charities is a registered nonprofit 501(c)(3) organization.

‡NO PURCHASE NECESSARY. The Treats Super Giveaway: Big Game Sweeps is Sponsored
by PetSmart LLC and PetSmart Canada Corporation Open to legal residents of the
50 U.S. and D.C., and Puerto Rico and Canada (excluding Quebec), who, as of date
of entry are members of the PetSmart Treats Loyalty Program, possess a web
enabled mobile device and are 18 years of age or older or age of majority.
Begins at 12:00 a.m. ET on 11/01/22 & ends 11:59 p.m. ET on 12/09/22. Void in
Quebec and where prohibited by law. One Grand Prize: A four day/three-night trip
for two persons to attend the professional football championship game in
Phoenix, AZ on February 12, 2023. Grand Prize Trip includes Sponsor-provided
round trip coach class air transportation to Phoenix, AZ, four days/three nights
hotel accommodations (based on double occupancy), pre-game tailgate party
admission, tickets to the game for the winner and guest, $750USD spending money
for meals to be awarded in the form of a check (the “Event”) and $7,500USD cash,
awarded in the form of a check for defrayment of taxes associated with the
prize. ARV is $28,845USD. Ten Second Prizes: 40,000 PetSmart Treats membership
reward points to be deposited into the Second Prize winner’s PetSmart Treats
Loyalty Program account. Treats membership reward points do not have a retail
value but 40,000 Treats membership reward points are redeemable in store or
online for $100USD. The odds of winning a prize will depend on the number of
eligible entries received overall. Math skill test required for Canadian
winners. By signing up for text offers, you agree to receive recurring automated
marketing text messages from PetSmart at the number you provide. Texts may be
made via an automated system for the selection or dialing of telephone numbers.
Consent to opt into receiving text offers is not a condition of any purchase.
Text HELP for help and STOP to cancel. Message frequency varies. Message and
data rates may apply. See Terms of Use at
https://www.petsmart.com/help/terms-and-conditions-H0010.html and Privacy Policy
at https://www.petsmart.com/help/privacy-policy-H0011.html for more details. For
complete Official Rules, visit https://m.cmpgn.page/2XjGHg.

Save $10 off your first purchase of $50 or more in Pharmacy. Offer valid with
Treats membership online only at petsmart.com or on the app. Must be signed into
your Treats account prior to purchase. Discount taken off highest priced
qualifying item in cart. Offer not valid on services, gift cards, gift
certificates, previous purchases, charitable donations, and may exclude all or
select items from various brands. Offer may not be combined with other
promotional offers or discounts and specifically excludes any available Autoship
offers. Limited to one time per customer during the offer period. Transaction
total is prior to taxes & after discounts are applied. Terms and conditions of
this offer are subject to change at the sole discretion of PetSmart. Offer valid
through January 2nd, 2023 @ 2:30 am EST.

Save 35% on your first Autoship order up to a maximum savings of $20.00 and 5%
on all recurring orders. Certain products and brands are not eligible for
sitewide offers or promotions and specifically excludes: select products from
The Pharmacy at PetSmart, all Royal Canin and Eukanuba products, all services,
give cards, gift certificates, previous purchases and charitable donations. Must
be signed in to your Treats account to receive discount. Savings will
automatically reflect in shopping cart with purchase of qualifying product and
enrollment in Autoship. Offer may not be combinable with other promotional
offers or discounts. Treats members receive free shipping on select orders over
$49.00, prior to taxes & after discounts are applied. Add'l terms apply. Prices
& selection may vary. While supplies last. Quantities may be limited and
deliveries may be delayed. Terms and conditions of this offer are subject to
change in the sole discretion of PetSmart.

Treats members enjoy Free Standard Shipping on orders over $49. Must be signed
into your Treats account prior to purchase. Transaction total is prior to taxes
& after discounts are applied. Savings will automatically reflect in shopping
cart with the purchase of qualifying merchandise. Maximum value $75. Due to size
and/or weight, certain items bear an additional shipping surcharge or special
handling fee. Valid only on orders shipped within the contiguous 48 U.S. states,
military APO/FPO addresses and select areas throughout Canada. Offer not valid
on all or select products in the following categories: live pets, canned, fresh
or frozen foods, select cat litters. Offer may not be combinable with other
promotional offers or discounts. Terms and conditions of this offer are subject
to change at the sole discretion of PetSmart. Delivery may be delayed due to
acts beyond our reasonable control, which may include, but are not limited to,
weather, strikes, power outages, shutdowns, local, provincial or federal
governmental actions, and other similar acts. Offer valid on PetSmart.com.

Free Same-Day Delivery offer valid on select merchandise purchased at
petsmart.com when choosing Same-Day Delivery. Same-day delivery is available in
most areas. Order by 9am for delivery between 12pm-3pm, by 1pm for delivery
between 3pm-6pm, & by 3pm for delivery between 6pm-8pm. Orders placed after 3pm
will be fulfilled the next day. Delivery may be delayed due to acts beyond our
reasonable control, which may include, but are not limited to, weather, strikes,
power outages, shutdowns, local, provincial or federal governmental actions, and
other similar acts. While delivery is contact-free, be sure to be home during
your delivery window to bring any perishable items inside right away. Prices &
selection may vary in stores & online. While supplies last. Quantities may be
limited. See www.petsmart.com/help or store associate for more details.

Curbside orders must be picked up two hours prior to store closing time. In
store pickup available during all store hours. Orders must be placed three hours
prior to store closing for same day pickup. Store hours may vary. Check your
local store for details & current store hours. Prices & selection may vary by
store & online. While supplies last. Quantities may be limited. See
www.petsmart.com/help or store associate for more details.

By signing up for text offers, you agree to receive recurring automated
marketing text messages from PetSmart at the number you provide. Texts may be
made via an automated system for the selection or dialing of telephone numbers.
Consent to opt into receiving text offers is not a condition of any purchase.
Text HELP for help and STOP to cancel. Message frequency varies. Message and
data rates may apply. See Terms of Use and Privacy Policy for more details.
Offer valid with Treats membership. Treats points awarded on first-time
opting-in only. Points will be credited to your Treats account within 72 hours.
Treats rules apply. See petsmart.com/treats for details.

** New Afterpay Customers Save $10 on your purchase of $50 or more on Purchases
and Services; excluding Gift Cards. $10 Discount will be reflected on the
Afterpay checkout page, not PetSmart. This promotion is only open to new
Afterpay customers who are US residents, aged 18 years or of legal age in your
state of residence and all purchases are subject to the Afterpay Terms of
Service - https://www.afterpay.com/en-US/terms-of-service. New Afterpay
customers are Afterpay customers who have never made any Afterpay purchases with
any retailer. The Afterpay Promo consists of a $10 promotional credit applied to
an eligible user’s Afterpay Purchase of $50 or more. The promotion will run from
10/1 12:01am EST - 12/31 11:59pm EST promotion credit will expire concurrently.
Afterpay Promo will be automatically applied to the Afterpay online purchases of
eligible users. The promotional credit will be applied to the total original
purchase value as displayed by the retailer (including tax, shipping costs) to
reduce the value of your four payments equally. The promotional credit is a
limited time offer available at participating merchants. This promotional credit
is single use only and cannot be used in conjunction with any other Afterpay
promotional offer. Afterpay reserves the right to modify or cancel the offer at
any time. If you received the promotional code (directly or indirectly) from a
third party, that third party also reserves the right to modify or cancel the
offer at any time. Promotional credit will not be reflected in the merchant
order confirmation, please refer to your Afterpay order confirmation.
Promotional credit is available by invitation only, is non-transferable, is not
redeemable for cash or credit, and may not be resold. Promotional credit cannot
be applied to previously placed orders, pre-order items, cross border
transactions, or non pay-in - 4 installment transactions. Where the credit is
used for a subscription purchase, the credit will only apply to the initial
Afterpay purchase of the subscription. The promo credit will not apply to any
subsequent subscription payment or automatic renewal purchase with Afterpay.
Each Afterpay Promo is limited to one per order, per customer and account
regardless if product(s) related to an offer are returned and/or refunded. Each
Afterpay Promo applies only to qualifying items. If any of the products related
to an offer are returned, the maximum amount you will be refunded is the amount
you paid for the product, subject to applicable refund policies. If you violate
any of the Afterpay Promo terms, Afterpay Installment Agreement -
https://www.afterpay.com/en-US/installment-agreement or Afterpay’s Terms of
Service - https://www.afterpay.com/en-US/terms-of-service, the Afterpay Promo
will be invalid. Offer valid in the U.S. only.


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CALIFORNIA DO NOT SELL MY INFORMATION

PetSmart does not share our customers’ information with third parties in
exchange for money. However, we may share customer information with our
subsidiaries, advertising partners or other third parties for the purposes of
showing you ads targeted to your interests, to enhance your customer experience
or for other marketing purposes. Some of these disclosures may be considered a
“sale” under California law. You may opt out of such shares below.

Opt out of sharing your name, email address, and other personal information with
third parties by completing and submitting our request form:
go to Op Out Form


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