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Tuesday, August 27


PRECISION TOOLS FOR ERROR REDUCTION: STRATEGIES & IMPLEMENTATION TECHNIQUES





Learn practical approaches & tools to correct, prevent, and avoid the
reoccurrence of human performance issues in GMP-related environments.




DATE AND TIME

Tuesday, August 27 · 10 - 11:30am PDT


LOCATION

Online




REFUND POLICY

Refunds up to 1 day before event



ABOUT THIS EVENT

 * Event lasts 1 hour 30 minutes

COURSE OVERVIEW:

Human error is known to be the primary cause of quality and production losses in
many industries. Although human error is unlikely to ever be eliminated, many
human performance problems can be prevented.

Human errors start at the design stage. From procedures, training, and workplace
environment, many variables that affect human behavior CAN be managed, reducing
the likelihood of these occurrences. When working with these challenges, it is
imperative to understand human behavior and the psychology of error and
understand exactly where the system's weaknesses are so that they can be
improved and fixed.

This course offers practical approaches and tools to address human performance
issues in GMP-related environments by using a particular methodology to correct,
prevent, and avoid the reoccurrence of these matters.




WHY SHOULD YOU ATTEND:

This training will discuss the latest trends in human error issues in the
industry. We will provide hands-on and practical tools that can be implemented
and used after this event. The session will discuss human error categories, near
root causes, and root causes for these events.




LEARNING OBJECTIVES:

 * Understand human error: factors and causes.
 * Understand the importance: regulatory and business.
 * Define the process to manage Human Error deviations.
 * Learn about human error measurement.
 * Learn about tools for measurement.
 * Establish Key Performance Indicators.
 * Define and measure human error rate, cognitive load, and CAPA effectiveness
 * Identify what I can do to support human reliability.




AREAS COVERED:

 * Background on Human Error Phenomena and Measurement.
 * The importance of Human Error Prevention/reduction.
 * Quantitative and qualitative information gathering.
 * Why do we need tools for human error reduction programs?
 * Training as a tool and human error.
 * Facts about human error and training.
 * Human Error as the Root Cause: what to do and how to measure it.
 * Tools [Prediction, Root Cause Analysis, Cognitive load assessment, Systems
   available, Human error rate, Floor checklist, Interview questions]
 * Human error rates and other metrics
 * Trending and Tracking
 * Metrics and Human Error [KPIs, Human Error rate, 1st-time pass rate, Overall
   equipment effectiveness (OEE), and Trending /Tracking]




WHO WILL BENEFIT:

GMP-regulated manufacturing facilities including Pharma medical devices,
biologics, food and nutrition, and any other organization that has employees
executing activities in which they can make mistakes. Titles that will benefit
include:




 * Training Managers and Coordinators
 * Operations
 * Manufacturing
 * Plant Engineering
 * QA/QC Staff
 * Process Excellence/Improvement Professionals
 * Industrial/Process Engineers
 * Compliance Officers
 * Regulatory/Legislative Affairs Professionals
 * General/Corporate Counsel




ABOUT THE INSTRUCTOR:

Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with over
20 years of experience specializing in Engineering Psychology and Human
Reliability.

She has held positions leading Training and Human Reliability programs in the
Pharmaceutical and Medical Device Manufacturing Industry.

In 2009, Dr. Collazo established Human Error Solutions (HES), a training and
consulting firm, and she has positioned herself as one of the few Human Error
Reduction Experts worldwide.

HES, led by Dr. Collazo, developed a unique methodology for human error
investigations, cause determination, CA-PA development, and effectiveness
implemented and proven amongst different industries globally. Furthermore, this
scientific method has been applied in critical quality situations and workplace
accidents. As a GMP expert, she has also been a Keynote Speaker at significant
events worldwide.

Ginette Collazo, Ph. D., is the author of several books, “Human Error: Root
Cause Determination Model” and “Mission Matters: World Leading Entrepreneurs
Reveal their Top Tips to Success.”

In 2023, Human Error Solutions was named as a top ten industrial service
provider by Manufacturing Outlook magazine and featured in ABC, Fox, NBC, and
CBS news.

She hosts The Power of Why Podcast—a show about human behavior in the workplace
and critical thinking.




REFUND POLICY:

Attendees may cancel up to two working days before the course start date and the
refund will be processed within two working days.

We will process/provide A refund if the webinar is canceled. Refunds will not be
given to participants who do not show up for the webinar. On-demand recordings
can be requested in exchange. Webinars may be canceled due to a lack of
enrolment or unavoidable factors. Attendees will be notified 24 hours in advance
if a cancellation occurs. Substitutions can happen anytime.

If the content covered in the webinar is unsatisfactory then a 100% refund will
be issued: no questions will be asked.

If you have any concerns about the content of the webinar, please contact us at
care@thecomplyguide.com





TAGS

 * Online Events
 * Things To Do Online
 * Online Classes
 * Online Business Classes
 * #human_error
 * #human_error_sop
 * #pharma_manufacturing
 * #error_reduction
 * #gmp_manufacturing
 * #fda_sop
 * #gmp_sop


ORGANIZED BY

TheComplyGuide
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TheComplyGuide is a training and content provider in the regulatory compliance
space.

We partner with organizations and individuals to address their unique learning
needs, provide training and coaching to help them gain complete knowledge about
best practices, SOPs, and regulations pertaining to their jobs and/or industry.

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