URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Submission: On April 02 via api from DE

Summary

This website contacted 12 IPs in 3 countries across 11 domains to perform 44 HTTP transactions. The main IP is 104.16.53.111, located in United States and belongs to CLOUDFLARENET, US. The main domain is help.reprintsdesk.com.
TLS certificate: Issued by R3 on March 3rd 2021. Valid for: 3 months.
This is the only time help.reprintsdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 104.16.53.111 13335 (CLOUDFLAR...)
10 104.18.70.113 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
3 23.111.9.35 33438 (HIGHWINDS2)
2 2001:4de0:ac1... 20446 (HIGHWINDS3)
2 2a04:4e42:3::621 54113 (FASTLY)
2 2a04:4e42::442 54113 (FASTLY)
3 104.18.72.113 13335 (CLOUDFLAR...)
13 199.60.103.28 209242 (CLOUDFLAR...)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
44 12
Domain Requested by
10 www.researchsolutions.com help.reprintsdesk.com
p20.zdassets.com
8 static.zdassets.com help.reprintsdesk.com
static.zdassets.com
3 fonts.gstatic.com fonts.googleapis.com
3 info.reprintsdesk.com help.reprintsdesk.com
3 theme.zdassets.com help.reprintsdesk.com
3 use.fontawesome.com help.reprintsdesk.com
use.fontawesome.com
3 help.reprintsdesk.com help.reprintsdesk.com
2 cdn.plyr.io help.reprintsdesk.com
2 cdn.jsdelivr.net help.reprintsdesk.com
2 code.jquery.com help.reprintsdesk.com
2 p20.zdassets.com help.reprintsdesk.com
1 reprintsdesk.zendesk.com help.reprintsdesk.com
1 fonts.googleapis.com help.reprintsdesk.com
0 inkebo.com Failed p20.zdassets.com
44 14
Subject Issuer Validity Valid
help.reprintsdesk.com
R3
2021-03-03 -
2021-06-01
3 months crt.sh
ssl911790.cloudflaressl.com
COMODO ECC Domain Validation Secure Server CA 2
2020-10-28 -
2021-05-06
6 months crt.sh
upload.video.google.com
GTS CA 1O1
2021-03-16 -
2021-06-08
3 months crt.sh
*.fontawesome.com
DigiCert TLS RSA SHA256 2020 CA1
2020-11-13 -
2021-12-14
a year crt.sh
jquery.org
Sectigo RSA Domain Validation Secure Server CA
2020-10-06 -
2021-10-16
a year crt.sh
f3.shared.global.fastly.net
GlobalSign CloudSSL CA - SHA256 - G3
2021-03-25 -
2022-03-26
a year crt.sh
cdn.plyr.io
GlobalSign Atlas R3 DV TLS CA 2020
2021-03-22 -
2022-04-23
a year crt.sh
info.reprintsdesk.com
Cloudflare Inc ECC CA-3
2020-07-21 -
2021-07-21
a year crt.sh
www.researchsolutions.com
Cloudflare Inc ECC CA-3
2020-12-24 -
2021-12-23
a year crt.sh
reprintsdesk.zendesk.com
Cloudflare Inc ECC CA-3
2020-07-20 -
2021-07-20
a year crt.sh
*.gstatic.com
GTS CA 1O1
2021-03-16 -
2021-06-08
3 months crt.sh

This page contains 1 frames:

Primary Page: https://help.reprintsdesk.com/hc/en-us/requests/new
Frame ID: E65B052444B4735F32EDECE81CACD7D3
Requests: 44 HTTP requests in this frame

Screenshot


Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /^cloudflare$/i

Page Statistics

44
Requests

98 %
HTTPS

55 %
IPv6

11
Domains

14
Subdomains

12
IPs

3
Countries

849 kB
Transfer

2387 kB
Size

4
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

44 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request new
help.reprintsdesk.com/hc/en-us/requests/
20 KB
7 KB
Document
General
Full URL
https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b0191c43b665ba60db35ee95776667fafd218a253f8dfbad13cc6842c8e4740f
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
help.reprintsdesk.com
:scheme
https
:path
/hc/en-us/requests/new
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:25 GMT
content-type
text/html; charset=utf-8
set-cookie
__cfduid=dc0858d57de03d6489cbf5fbc0fd174191617376045; expires=Sun, 02-May-21 15:07:25 GMT; path=/; domain=.help.reprintsdesk.com; HttpOnly; SameSite=Lax _help_center_session=MTJicUlkeCtsZDQvK1d3SVVzaVZTUWcxSHdIRzBEaXJDMzJRTGhOSlFmSndUL3lYTVRMcHdGeFRhTGdtbWc5YnFGaVoxWVd3UVh6UWVlMlYwSk5OQ29mR01uN002ckpiMXRjd0g2dW8rTm5meTA3ZnVuTDJ2U2twR2RWQ1pOR2dKYmJuTkEya0VlTC81SnVIbEhxcmI4ampYQ294WTNidlZqS0lBaGpqMVkvTTk2WXJVaFczWVNRL3phTUpLWEorWnVXUUFrQzNpaThPU211ZDNsNC9rdz09LS1vVC9laytsdG1RRENzcDVVb0NOdElRPT0%3D--e2c566ff33930d5aa36e8a28b61803e633d814af; path=/; secure; HttpOnly; SameSite=None __cfruid=a8f04fdef7999166bf1191902e3f4900c475212d-1617376045; path=/; domain=.help.reprintsdesk.com; HttpOnly; Secure; SameSite=None
cf-ray
639af77ccdd5fa80-AMS
cache-control
max-age=0, private, must-revalidate
content-language
en-us
strict-transport-security
max-age=259200;
vary
Accept-Encoding
cf-cache-status
BYPASS
cf-request-id
0934b901fd0000fa8014038000000001
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
protocol
HTTP/1.0
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-request-id
639af77d015dfa80-SEA
x-runtime
0.133643
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-658d6b4647-bbd2v
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=oRYo29B9iwL4jsWBDeTHw%2FU1O8kOxm9VWxNptFMQK6yRYeKir5O2%2FXGlTGNAJWfzojgLLdRcGWNDH9%2Bi7TkdyxPHdUHsEmBaUuE20bYZUrXDbWe0qnk%3D"}],"max_age":604800,"group":"cf-nel"}
nel
{"max_age":604800,"report_to":"cf-nel"}
server
cloudflare
content-encoding
br
application-79172500fb4dbec2484043d570946543.css
static.zdassets.com/hc/assets/
54 KB
10 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-79172500fb4dbec2484043d570946543.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ecb2b8b7d11fb59c52755ff250d1f81c80bc782857d6e3a3920a2a24228b11aa
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:26 GMT
content-encoding
br
cf-cache-status
HIT
age
190273
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
E22200C2648938A0
x-amz-id-2
QkP5iaO3z8euSksgEkVRm5P284C5WY3QokfD0o/R1tyvSS0Opil6e66x/7kBAbAO7CkXhGmhs9E=
last-modified
Wed, 24 Feb 2021 09:52:34 GMT
server
cloudflare
etag
W/"14f116bb4a422639983dd8bf23c0860f"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=604800
x-amz-version-id
JluExZB1L1JsUewWl_CcqSYsR3GH8aev
cf-request-id
0934b904300000fa2809016000000001
cf-ray
639af7804e40fa28-AMS
theming_v1_support-cf937686d5b6669242017892da7bad78.css
static.zdassets.com/hc/assets/
15 KB
7 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/theming_v1_support-cf937686d5b6669242017892da7bad78.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
bac9af8373385437ac65efdf64b048573540a28f284bd5f13ecced236a17d62a
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:26 GMT
content-encoding
br
cf-cache-status
HIT
age
190012
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
BE77A2E5E06B77D7
x-amz-id-2
3sslTDkQLymA3pgBUjSXKmvu6v+xes99cUdukN4bvqF0o9Ad/39ZAu4+3ozVk0EkHhSSO/KdSM0=
last-modified
Wed, 24 Feb 2021 09:52:39 GMT
server
cloudflare
etag
W/"04dd236a288fd3671db968d3c326e208"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=604800
x-amz-version-id
CBpzCKhRK46mCRhwjamUDDITO3tccBCP
cf-request-id
0934b904300000fa282bb42000000001
cf-ray
639af7804e41fa28-AMS
style.css
p20.zdassets.com/hc/theming_assets/31801/103834/
119 KB
19 KB
Stylesheet
General
Full URL
https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
96b83d7d4685c4584cdf0fd0d038f5493a97eb603c47c9bf0b0068e6390a85e5
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:26 GMT
content-encoding
br
vary
Accept-Encoding
cf-cache-status
HIT
age
60397
x-zendesk-origin-server
help-center-unicorn-658d6b4647-4xfm6
protocol
HTTP/1.0
cf-request-id
0934b9043100009cc33e0a5000000001
x-request-id
63840384aebcc83f-SEA
x-ua-compatible
IE=edge
x-runtime
0.019584
x-robots-tag
none, noarchive
server
cloudflare
etag
W/"96b83d7d4685c4584cdf0fd0d038f549"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=0
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
cf-ray
639af7804b189cc3-AMS
jquery-d5395f0b7ac5027403fc17855c46dbfc.js
static.zdassets.com/hc/assets/
91 KB
31 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/jquery-d5395f0b7ac5027403fc17855c46dbfc.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0343f37ebbd97d0f147e4adb5fa3b2362f7f48d79db51cbaa613ebcb4dbc9515
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:26 GMT
content-encoding
br
cf-cache-status
HIT
age
381666
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
4C1EB6FB612328B7
x-amz-id-2
MRI37to8YK01V94pbm53PpFYiDrfF/sS23IgvblVC3OkBuQDWJZ51PqRXcof6D9MsU6x2cwhB1M=
last-modified
Mon, 09 Nov 2020 01:32:57 GMT
server
cloudflare
etag
W/"d5395f0b7ac5027403fc17855c46dbfc"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
xeb.1SpxQBRJU69ku4Fu7WbE1N.mnfcb
cf-request-id
0934b904300000fa28dc971000000001
cf-ray
639af7804e44fa28-AMS
css
fonts.googleapis.com/
10 KB
868 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700,800
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:803::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
586341b2e23993a5c8d45db157b5e2d287121303d207cddf4139a0e06c3b866d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 02 Apr 2021 13:20:44 GMT
server
ESF
date
Fri, 02 Apr 2021 15:07:25 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 02 Apr 2021 15:07:25 GMT
all.css
use.fontawesome.com/releases/v5.0.8/css/
35 KB
9 KB
Stylesheet
General
Full URL
https://use.fontawesome.com/releases/v5.0.8/css/all.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
23.111.9.35 , United States, ASN33438 (HIGHWINDS2, US),
Reverse DNS
Software
NetDNA-cache/2.2 /
Resource Hash
4080b83d8afc4487b8229308be2f196372bd2123613b46388048f14159f07181

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:26 GMT
content-encoding
gzip
last-modified
Thu, 01 Mar 2018 21:36:58 GMT
server
NetDNA-cache/2.2
etag
W/"265a36ec650d63e307e611cdf14d9b89"
vary
Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
GET
content-type
text/css
access-control-allow-origin
*
access-control-max-age
3000
cache-control
max-age=31556926
x-cache
HIT
jquery-1.11.0.min.js
code.jquery.com/
94 KB
33 KB
Script
General
Full URL
https://code.jquery.com/jquery-1.11.0.min.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4de0:ac18::1:a:1a , Netherlands, ASN20446 (HIGHWINDS3, US),
Reverse DNS
Software
nginx /
Resource Hash
b294e973896f8f874e90a8eb1a8908ac790980d034c4c4bdf0fc3d37b8abf682

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:25 GMT
content-encoding
gzip
last-modified
Fri, 24 Oct 2014 00:16:07 GMT
server
nginx
etag
"54499a47-1787d"
vary
Accept-Encoding
x-hw
1617376045.dop244.fr8.t,1617376045.cds216.fr8.hn,1617376045.cds001.fr8.c
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
max-age=315360000, public
accept-ranges
bytes
content-length
33357
jquery-migrate-1.2.1.min.js
code.jquery.com/
7 KB
3 KB
Script
General
Full URL
https://code.jquery.com/jquery-migrate-1.2.1.min.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4de0:ac18::1:a:1a , Netherlands, ASN20446 (HIGHWINDS3, US),
Reverse DNS
Software
nginx /
Resource Hash
1e67d8dbcca1f6fd94e077c85c2fb40fa1c2756c99238daa8da882144260a68d

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:25 GMT
content-encoding
gzip
last-modified
Fri, 24 Oct 2014 00:16:08 GMT
server
nginx
etag
W/"54499a48-1c1f"
vary
Accept-Encoding
x-hw
1617376045.dop244.fr8.t,1617376045.cds216.fr8.hn,1617376045.cds161.fr8.c
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
max-age=315360000, public
accept-ranges
bytes
content-length
3063
slick.css
cdn.jsdelivr.net/jquery.slick/1.6.0/
2 KB
676 B
Stylesheet
General
Full URL
https://cdn.jsdelivr.net/jquery.slick/1.6.0/slick.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:3::621 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
d917660c3d6f7aad32ebc4b0012c6d0bb84a13e201a012e334bcca4b9f4686c9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
age
4464492
x-cache
HIT
cross-origin-resource-policy
cross-origin
content-length
557
etag
W/"6c1-bp0TNCoRqM/Z5C7iQ+rq4BzaTiU"
x-served-by
cache-fra19146-FRA
date
Fri, 02 Apr 2021 15:07:25 GMT
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
slick.min.js
cdn.jsdelivr.net/jquery.slick/1.6.0/
41 KB
10 KB
Script
General
Full URL
https://cdn.jsdelivr.net/jquery.slick/1.6.0/slick.min.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:3::621 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
e02af7df9a190d88380e2dcec2050ecaa493ae2d23526dbeec67f6907df3a752
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
age
1951893
x-cache
HIT
cross-origin-resource-policy
cross-origin
content-length
10159
etag
W/"a3e1-6fy8xPpwy6CTuB2YKht4UJQUzvc"
x-served-by
cache-fra19146-FRA
date
Fri, 02 Apr 2021 15:07:25 GMT
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
plyr.js
cdn.plyr.io/2.0.7/
41 KB
13 KB
Script
General
Full URL
https://cdn.plyr.io/2.0.7/plyr.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42::442 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
7c7c6c6e06b133191c53c2d864d6c1061666dd720facf50467eac7a10f6b78e9

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:26 GMT
content-encoding
gzip
age
584946
via
1.1 varnish, 1.1 varnish
x-cache
HIT, HIT
content-length
12732
x-amz-id-2
Vh3NvDAXRq4RfOVMgD9meLYdFVPlSn+/LklGJ7k5MpUHBg86WZ5Xm+n5hJQrt8M21ZgAJ4HKuVk=
x-served-by
cache-dca17774-DCA, cache-fra19166-FRA
last-modified
Sun, 25 Sep 2016 08:08:23 GMT
server
AmazonS3
x-timer
S1617376046.002037,VS0,VE1
etag
"de301ee5dd6a0c936541c376973ab10e"
vary
Accept-Encoding
access-control-allow-methods
GET, POST, OPTIONS
x-amz-request-id
CPM25K6A9CE2X42N
access-control-allow-origin
*
access-control-expose-headers
Content-Range, Date, Cache-Control, Content-Type, Accept, Origin, Accept
cache-control
max-age=31536000
accept-ranges
bytes
content-type
application/javascript
x-cache-hits
1, 1
plyr.css
cdn.plyr.io/2.0.7/
14 KB
3 KB
Stylesheet
General
Full URL
https://cdn.plyr.io/2.0.7/plyr.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42::442 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
dc0cfa7c77887c21fde5c51dfd96d09f390d3c2643235a77c72a9e6d6193f5df

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:26 GMT
content-encoding
gzip
age
193170
via
1.1 varnish, 1.1 varnish
x-cache
HIT, HIT
content-length
2944
x-amz-id-2
GxNyTwXuEeCepBAs4eMZN2yoAQvQ6lBcxy39+bEyjLMaGjCYQ5OhzdLnXqk6Fu32FPHijbo284c=
x-served-by
cache-dca17772-DCA, cache-fra19166-FRA
last-modified
Sun, 25 Sep 2016 08:08:14 GMT
server
AmazonS3
x-timer
S1617376046.001945,VS0,VE1
etag
"5d13b7d0810b3bd99db32f00bf7c5e3f"
vary
Accept-Encoding
access-control-allow-methods
GET, POST, OPTIONS
x-amz-request-id
3RXP9BJQRF1R03B7
access-control-allow-origin
*
access-control-expose-headers
Content-Range, Date, Cache-Control, Content-Type, Accept, Origin, Accept
cache-control
max-age=31536000
accept-ranges
bytes
content-type
text/css
x-cache-hits
1, 1
33f306a886ee4040ce5161b5785bc1a5beb9c390.css
theme.zdassets.com/theme_assets/31801/
14 KB
2 KB
Stylesheet
General
Full URL
https://theme.zdassets.com/theme_assets/31801/33f306a886ee4040ce5161b5785bc1a5beb9c390.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4771845f890e19210eb32b460217fb0c9c8ceb2fc4d6f06b917db4e227c9066b
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:26 GMT
via
1.1 f9d671af272d3b5b3c683203ae8f4cc8.cloudfront.net (CloudFront)
vary
Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
cf-cache-status
HIT
age
71606
x-amz-server-side-encryption
AES256
cf-ray
639af7805df5fa40-AMS
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-encoding
br
cf-request-id
0934b904370000fa40f7acb000000001
last-modified
Wed, 10 Oct 2018 17:29:21 GMT
server
cloudflare
etag
W/"f743fb46dc2a61967a8a6e8b0575a218"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
86400
access-control-allow-methods
HEAD, GET
x-amz-version-id
EpHUS5MKgs6ltggBzKGTMF51zu2HLTym
access-control-allow-origin
*
cache-control
public, max-age=86400
x-amz-cf-pop
AMS54-C1
content-type
text/css
x-amz-cf-id
yn4fZVqJns-e9n71HVS4N31oV1Lnbye2I3GieyC8VamU-Wa-6j8LMQ==
65fe1e0d11b3ff1c267b65f6759de8ae11ce520a.css
theme.zdassets.com/theme_assets/31801/
8 KB
1 KB
Stylesheet
General
Full URL
https://theme.zdassets.com/theme_assets/31801/65fe1e0d11b3ff1c267b65f6759de8ae11ce520a.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0d23a5a3f8a0570f73133a3d52932b854fd84ba97228847ee7e5073162eb5892
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:26 GMT
via
1.1 b61409af370dbf025ffc910b1252c65f.cloudfront.net (CloudFront)
vary
Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
cf-cache-status
HIT
age
85769
x-amz-server-side-encryption
AES256
cf-ray
639af7805dfafa40-AMS
x-cache
Miss from cloudfront
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-encoding
br
cf-request-id
0934b904370000fa402b813000000001
last-modified
Wed, 10 Oct 2018 17:29:20 GMT
server
cloudflare
etag
W/"2e89d71b8d05db99362f18938e76d080"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
86400
access-control-allow-methods
HEAD, GET
x-amz-version-id
txT07L8F.RsEMqmA8YyMBonYMY4_sBtJ
access-control-allow-origin
*
cache-control
public, max-age=86400
x-amz-cf-pop
AMS54-C1
content-type
text/css
x-amz-cf-id
40FyE3zBV2BJK4isiKKnzL4QQzLvdP6gBfPkFO0wW9qy15uFts2PHw==
lity.min.css
info.reprintsdesk.com/hubfs/Website%20%20Assets/images/landingPage/
3 KB
1 KB
Stylesheet
General
Full URL
https://info.reprintsdesk.com/hubfs/Website%20%20Assets/images/landingPage/lity.min.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
2493eb8a929538226339898a213765150ade1fda8ed40c5b096e05d483ba1242

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:27 GMT
via
1.1 2e0227ef3f0af98f7b4e1f8452f59f84.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-5684683882,FD-2629664601,P7VB,FLS
age
1543499
x-amz-server-side-encryption
AES256
edge-cache-tag
F-5684683882,FD-2629664601,P7VB,FLS
x-cache
RefreshHit from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-encoding
br
x-amz-request-id
99ZG4Y0WHPX2CZGP
cf-request-id
0934b9044800001edad1324000000001
last-modified
Thu, 04 Jun 2020 16:19:38 GMT
server
cloudflare
etag
W/"2e4b78a1e62ae109054a902525de5545"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=CgkNP0SWl2QUlwZl1fG5C%2BksPxeAUA8eXgxwteVMHEewddVdvXEZPB9BBbDVYDCtX7xiyZT8zMfUZWn3BwO5JjdQ0jwQBIgglqTvjUllBo2VBzfBRS4%3D"}],"max_age":604800}
content-type
text/css
x-amz-id-2
SbHw1sngKuom8rEjDbrDklhcA/1wonx41VyBAkHrctLu2zPsg2rM8OplZfPAgWiXKM5ZqVKz7tU=
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
8roL903NpzC7EumcKbdAwem8qflroQh5
x-amz-cf-pop
AMS54-C1
cf-ray
639af7807c991eda-AMS
x-amz-cf-id
CBHeQLTnb89MzUdrjKyBr-ux5bSbMhzn0TZd6VZDbN_WZOpAmP_EHg==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
lity.min.js
info.reprintsdesk.com/hubfs/Website%20%20Assets/images/landingPage/
6 KB
4 KB
Script
General
Full URL
https://info.reprintsdesk.com/hubfs/Website%20%20Assets/images/landingPage/lity.min.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
6e798ee6bc9fe84100e128df742c382c32168dba325899061f9a978bf8a4dd93

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:27 GMT
via
1.1 a36403421b18ef7385d5575765e6c415.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-5684890152,FD-2629664601,P7VB,FLS
age
504614
x-amz-server-side-encryption
AES256
edge-cache-tag
F-5684890152,FD-2629664601,P7VB,FLS
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-encoding
br
x-amz-request-id
NJP4C2MD6XHBBBS8
cf-request-id
0934b9044b00001eda7c98f000000001
last-modified
Thu, 04 Jun 2020 16:19:38 GMT
server
cloudflare
etag
W/"71b05afdde75b934d2e11713f3aaa5a8"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=RVPAvAJGAoGaBTfG7n7OwVKO6adivj6DleN25QZ0sH5I6S9RY3pQGf6pcALR1a%2FjDaQGqjTwwh8jE59FQCQgQZO8eL%2FtrdsAQRZ6eAUvoWa%2Fjr2Xl64%3D"}],"max_age":604800}
content-type
application/javascript
x-amz-id-2
XFm4Ja4XxPXRn7CF2YGXTserA/eVPAUf/TiQVsi2yXiMozebSmDM5wHPgf010f5+ot1JZRZ9M+I=
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
OjJm.4Sxg2PT6Xslyc5Mlk2u3.TN724d
x-amz-cf-pop
AMS54-C1
cf-ray
639af7807c9e1eda-AMS
x-amz-cf-id
aImzBoXDniiKxfc3rd20VRyAqEsBpM9vpe4EwW2mb3qoVamuH9pCYA==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
script.js
p20.zdassets.com/hc/theming_assets/31801/103834/
8 KB
3 KB
Script
General
Full URL
https://p20.zdassets.com/hc/theming_assets/31801/103834/script.js?digest=4398961082644
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
1e111742ae1a7e61610e411212102af7bf35d4f9feb5fe65b6f03dd4ef9865c8
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:26 GMT
content-encoding
br
vary
Accept-Encoding
cf-cache-status
HIT
age
60397
x-zendesk-origin-server
help-center-unicorn-658d6b4647-7vxn7
protocol
HTTP/1.0
cf-request-id
0934b9043100009cc32a293000000001
x-request-id
6383ed8d0fec1c97-SJC
x-ua-compatible
IE=edge
x-runtime
0.015272
x-robots-tag
none, noarchive
server
cloudflare
etag
W/"1e111742ae1a7e61610e411212102af7"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=0
content-type
text/javascript; charset=utf-8
cache-control
max-age=604800, public
cf-ray
639af7804b199cc3-AMS
api.js
help.reprintsdesk.com/cdn-cgi/bm/cv/669835187/
35 KB
9 KB
Script
General
Full URL
https://help.reprintsdesk.com/cdn-cgi/bm/cv/669835187/api.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0d3118e306c6a26f1d2efcb698984e6922c5e7e155c94a84760e36e5592a3c11
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://help.reprintsdesk.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:27 GMT
content-encoding
gzip
x-content-type-options
nosniff
nel
{"max_age":604800,"report_to":"cf-nel"}
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=qcRMedlEMF5%2FIgc4mbrT%2BYub3bhFdlhg4aLeZ2beYXvkHVgyvnDwNkoqUTgpkDFx2aFgsMh%2F7UaOFLoFut89x1bXPXGtZS2Dgvl%2BFVmNnQ1%2FNok7P3g%3D"}],"max_age":604800,"group":"cf-nel"}
content-type
text/javascript
cache-control
max-age=604800, public
cf-ray
639af78779cffa80-AMS
cf-request-id
0934b908a80000fa800d00f000000001
9100210be4d11842226f1a3b6d27af1d7dd9adc3.png
theme.zdassets.com/theme_assets/31801/
12 KB
12 KB
Image
General
Full URL
https://theme.zdassets.com/theme_assets/31801/9100210be4d11842226f1a3b6d27af1d7dd9adc3.png
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0a8e4421027f2ca6deda5f5eef3e8a1b4c08a6d9d7c48c779e8d50d0fb1d9b2e
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:27 GMT
via
1.1 b619a16f6f8fe9793bf642d2a8434284.cloudfront.net (CloudFront)
vary
Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
cf-cache-status
HIT
age
71607
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-length
12107
cf-request-id
0934b908a60000fa40df8ee000000001
last-modified
Tue, 07 Apr 2020 15:30:43 GMT
server
cloudflare
etag
"05cf6d30ae74427dff7f8558dd700d67"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
86400
access-control-allow-methods
HEAD, GET
x-amz-version-id
c3A1zdTSW_T6_hcheklKy5vIZ3m9zccW
access-control-allow-origin
*
cache-control
public, max-age=86400
x-amz-cf-pop
AMS54-C1
accept-ranges
bytes
cf-ray
639af7876b17fa40-AMS
x-amz-cf-id
hrRFxJVWDQYSB-dMRESll_1CVspdCI-8h05J6UHbWKLifO-eQFK8fQ==
zendesk-1.svg
www.researchsolutions.com/hubfs/websites/website-assets/images/email/2020/TesttoDelete/
663 B
2 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/email/2020/TesttoDelete/zendesk-1.svg
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
ec61c9680e392efa394c4fe01d5d28a93f87308b78bb876df9872cfdce16e56a

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

cf-request-id
0934b9096600001edec52d7000000001
content-encoding
br
x-amz-meta-cache-tag
F-32390975064,FD-25236084045,P-28841,FLS-ALL
age
886629
x-amz-server-side-encryption
AES256
edge-cache-tag
F-32390975064,FD-25236084045,P-28841,FLS-ALL
x-amz-replication-status
COMPLETED
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
x-amz-request-id
Z13S6GMJ1WY1HFJ4
etag
W/"a20aa390ec331946f3dee72410e74d92"
vary
Accept-Encoding
access-control-allow-methods
GET
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-robots-tag
all
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
x-amz-meta-created-unix-time-millis
1594830346821
date
Fri, 02 Apr 2021 15:07:27 GMT
via
1.1 f5046bb9ebd1a8f25b2025d7d9a283f3.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-cf-pop
AMS1-C1
x-cache
RefreshHit from cloudfront
x-amz-meta-index-tag
all
x-amz-id-2
GmKmPELsV1NEmfEBW/g6D6JlzJbPGaIAgPyVbqFqiHkh6rYkRQkNNVsM+6bn/tAEcC4TE4bfVXw=
last-modified
Wed, 15 Jul 2020 16:25:47 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=b2Nx8yg79oimklGu2dGy2SfOTHk1FPLwPvcslOhNBcS9T5ADyEvEbaJY3dq7WVarcJDQ8vmaItlGruc9lHPSFbB4W1lpwJJQUOP3Pdcyfux4YRALdxY9T0ds"}],"max_age":604800}
x-amz-version-id
Qq2eVzdD.1b08CX8BLi_Oo3WxDaFOUQW
cf-ray
639af788a8c01ede-AMS
x-amz-cf-id
Xy_BdFKxGRuTQ7Qtrys2a0cD0rtIOUyfCi9uXo8pYKHFZzX8P2a4fw==
en-us.fa755ce08470d56db6b6.js
static.zdassets.com/hc/assets/
181 KB
31 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/en-us.fa755ce08470d56db6b6.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4cf827a725de7d255ac77064e6826ca758305b6c7f930ab294414c87545ff5dc
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:27 GMT
content-encoding
br
cf-cache-status
HIT
age
368368
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
0JHKRARZFA0RMC2H
x-amz-id-2
4Le1yEwu0C1idfmb41L7kp+a6UtDWoUwjpsDvxEv2mtrV/IO6xb5KNhDa43lacQ3+muxrilfWfc=
last-modified
Mon, 22 Mar 2021 08:16:43 GMT
server
cloudflare
etag
W/"fa755ce08470d56db6b67138e89d24a2"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
NW6LZOLs_TtrhwEktCvdmPwjhxp.nYJX
cf-request-id
0934b908270000fa28e5b1b000000001
cf-ray
639af786a9fcfa28-AMS
host.js
reprintsdesk.zendesk.com/auth/v2/
26 KB
10 KB
Script
General
Full URL
https://reprintsdesk.zendesk.com/auth/v2/host.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0a7006dbb5e976b8d61720007902de944905e9caef9ada0fa309b610a29872dd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:27 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
age
71607
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
x-zendesk-origin-server
classic-app-server-5b5cc5f74b-xs5zp
vary
Accept, Accept-Encoding
cf-request-id
0934b9093800001fa250315000000001
x-request-id
639423508b75bdf5-SEA
x-runtime
0.150647
server
cloudflare
etag
W/"88b056726ace593c6cfe0e92543df20f"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000;
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=%2B3xDA%2Bri6ZclHAcffeLa0tYYbA5PBQLJeIDHrozXwjHxkBG2MzA1B4KbVpkJof5VQtmRVVJZXihDY%2FJWC93kg3T2unfoTp6Ripk26OEy1Yu0RwA2f2i%2Fkb8%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript; charset=UTF-8
x-xss-protection
1; mode=block
cache-control
max-age=86400, public
cf-ray
639af788589e1fa2-AMS
moment-f6f8513da6ab17eadada59a1a4edb536.js
static.zdassets.com/hc/assets/
24 KB
9 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/moment-f6f8513da6ab17eadada59a1a4edb536.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
cc6fef41f718988375e6774e0772183e68d2fe4ac7fdb46f99e1276ace91b1a4
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:27 GMT
content-encoding
br
cf-cache-status
HIT
age
311838
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
2DA9240754049C16
x-amz-id-2
xzDNQTrNf/M4mPNMA7+5SUysqwjqp1olB3sDWG6qD4AWd5J+slYkphsqNnNAiwvi4OjZVauOqjE=
last-modified
Mon, 09 Nov 2020 15:24:17 GMT
server
cloudflare
etag
W/"f6f8513da6ab17eadada59a1a4edb536"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
hTuC3UerJzV0lxbBqwdYkp3oyJnrlg1a
cf-request-id
0934b908a50000fa28e5b24000000001
cf-ray
639af7876b77fa28-AMS
hc_enduser-8d5163bcf5ed6a49ee76283018fbd28e.js
static.zdassets.com/hc/assets/
1 MB
386 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/hc_enduser-8d5163bcf5ed6a49ee76283018fbd28e.js
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
6e27a52358db90d948f19be842cfa594e8ff0c5c46230cf1cee7c33a7645dd88
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:27 GMT
content-encoding
br
cf-cache-status
HIT
age
269312
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
60M8GXRKK5PHK9TZ
x-amz-id-2
IxQwigSGWPhke4L6HnJeFlW7kN1zajGs44Du9m9OyCdQIYRoZ/ksRyJXyP1wbPuViegXSkx0WXo=
last-modified
Tue, 23 Mar 2021 12:08:45 GMT
server
cloudflare
etag
W/"1057347b0abfce4b653f2cc71761fbda"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
tdQmTcdteXvAeARgwF8VaxAhCltXb0Bk
cf-request-id
0934b908a50000fa28c0071000000001
cf-ray
639af7876b7bfa28-AMS
responsive-hd.css
inkebo.com/help-desk/
0
0

hd-hero.jpg
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
38 KB
39 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hd-hero.jpg
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
f797a30cd12e555c5868ac99d7e28f584ffacc433dc93b3634f93864853009b1

Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

cf-request-id
0934b9094b00001ede93309000000001
x-amz-meta-cache-tag
F-32447185994,FD-32715622892,P-28841,FLS-ALL
age
886629
x-amz-server-side-encryption
AES256
edge-cache-tag
F-32447185994,FD-32715622892,P-28841,FLS-ALL
x-amz-replication-status
COMPLETED
content-disposition
inline; filename="hd-hero.webp"
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
x-amz-request-id
Z13J49YWDKJWRDS9
cf-bgj
imgq:85,h2pri
etag
"fdce4c15818ba23ebe12d9dbc2b70453"
vary
Accept, Accept-Encoding
x-amz-meta-created-unix-time-millis
1594917569754
content-type
image/webp
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-robots-tag
all
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
date
Fri, 02 Apr 2021 15:07:27 GMT
via
1.1 0186e9c41d0aebb13c1398b95b7f4757.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-cf-pop
AMS1-C1
cf-polished
qual=85, origFmt=jpeg, origSize=14013310
x-cache
RefreshHit from cloudfront
x-amz-meta-index-tag
all
content-length
38732
x-amz-id-2
0cDJOEp/UqVbR9wRU0SMQW35YOdT4e+pwkyjXQYhTrrSMSgmwh6IQsaz37A/f6Jmka4erRHUL98=
last-modified
Fri, 24 Jul 2020 02:06:32 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=wbnA7h7JwSyypHyzQG%2Bv9zQ0Hh0O6ELFaAdjgc1n4JcOy4Dg285vDejw9s8SqXvEhGSjkc1KGMCeBO94rl4yZMtbnkF04XRMenexVlP9M7GQygjkBF01CmHr"}],"max_age":604800}
x-amz-version-id
xB7FVgqYLKQTlgI1pci917qu4oQEStxO
accept-ranges
bytes
cf-ray
639af78878451ede-AMS
x-amz-cf-id
HtFqrEmwV4chkymRD1KqDUqI1GBeqNsNwa1lINOrOS9qPUOisfsETw==
mem8YaGs126MiZpBA-UFVZ0b.woff2
fonts.gstatic.com/s/opensans/v18/
14 KB
14 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v18/mem8YaGs126MiZpBA-UFVZ0b.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700,800
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
9c50a96c859b9beea47b71740bd14e7f69a4df586d015f47434037f8def53b52
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://help.reprintsdesk.com
Referer
https://fonts.googleapis.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 10:03:37 GMT
x-content-type-options
nosniff
last-modified
Tue, 15 Sep 2020 18:09:22 GMT
server
sffe
age
18230
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14380
x-xss-protection
0
expires
Sat, 02 Apr 2022 10:03:37 GMT
hs-i-search.svg
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
1 KB
1 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hs-i-search.svg
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
895e566e2b40e2681ebd8ce07a19807a30ab9402a3160f37c9164639a676a32e

Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

cf-request-id
0934b9094c00001ede88b6b000000001
content-encoding
br
x-amz-meta-cache-tag
F-32656868176,FD-25236084045,P-28841,FLS-ALL
age
886629
x-amz-server-side-encryption
AES256
edge-cache-tag
F-32656868176,FD-25236084045,P-28841,FLS-ALL
x-amz-replication-status
COMPLETED
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
x-amz-request-id
P0AJ07WSZX8T5ZRP
etag
W/"6710d1cc806d40f63a52af78a1b8314d"
vary
Accept-Encoding
access-control-allow-methods
GET
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-robots-tag
all
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
x-amz-meta-created-unix-time-millis
1595361462813
date
Fri, 02 Apr 2021 15:07:27 GMT
via
1.1 241b025da3883bdb653910a6da97c0a8.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-cf-pop
AMS1-C1
x-cache
Miss from cloudfront
x-amz-meta-index-tag
all
x-amz-id-2
O8C6V3C3Y7JQqN/nyvE7m+sBlSmAzKgkgcwL/pXVgNY7OkzHqhguOtkjVYexy6FdUXYttahytik=
last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=baAYXIfDJbXELoCrYjjgMdoxVU0bDcQXITEVVukr2NZSw6udQfpR7HNPTH7g0260fJ%2BOQezZTs12x9jO4SI7%2FI64BJ0Tryt6NrPpbY8UWFqdaqjSfpqBZTvF"}],"max_age":604800}
x-amz-version-id
T.cVhBai0Trp9_wMGwdtcPS4qCfHm19K
cf-ray
639af788784a1ede-AMS
x-amz-cf-id
_AVlp6sgewBe_B2mdvc7n0wA06EY7x4UufSzUyUihOoE36CF6naKpA==
mem5YaGs126MiZpBA-UNirkOUuhp.woff2
fonts.gstatic.com/s/opensans/v18/
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v18/mem5YaGs126MiZpBA-UNirkOUuhp.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700,800
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
1491de1b31182d38593bcf660c99bc6018af8e192d91663f67ec9d045a3b5ccc
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://help.reprintsdesk.com
Referer
https://fonts.googleapis.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Thu, 01 Apr 2021 00:24:16 GMT
x-content-type-options
nosniff
last-modified
Tue, 15 Sep 2020 18:09:47 GMT
server
sffe
age
139391
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14880
x-xss-protection
0
expires
Fri, 01 Apr 2022 00:24:16 GMT
fa-solid-900.woff2
use.fontawesome.com/releases/v5.0.8/webfonts/
39 KB
40 KB
Font
General
Full URL
https://use.fontawesome.com/releases/v5.0.8/webfonts/fa-solid-900.woff2
Requested by
Host: use.fontawesome.com
URL: https://use.fontawesome.com/releases/v5.0.8/css/all.css
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
23.111.9.35 , United States, ASN33438 (HIGHWINDS2, US),
Reverse DNS
Software
NetDNA-cache/2.2 /
Resource Hash
434466b59545a8a1cac6ddb38197cdc6b35995a98c3f3812fb88d61b1c300dd3

Request headers

Origin
https://help.reprintsdesk.com
Referer
https://use.fontawesome.com/releases/v5.0.8/css/all.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:27 GMT
last-modified
Thu, 01 Mar 2018 21:37:15 GMT
server
NetDNA-cache/2.2
etag
"0ab54153eeeca0ce03978cc463b257f7"
vary
Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
GET
content-type
font/woff2
access-control-allow-origin
*
access-control-max-age
3000
cache-control
max-age=31556926
x-cache
HIT
accept-ranges
bytes
content-length
40148
lity.min.css
info.reprintsdesk.com/hubfs/Website%20%20Assets/images/landingPage/
3 KB
1 KB
Other
General
Full URL
https://info.reprintsdesk.com/hubfs/Website%20%20Assets/images/landingPage/lity.min.css
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/hc/en-us/requests/new
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
2493eb8a929538226339898a213765150ade1fda8ed40c5b096e05d483ba1242

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:28 GMT
via
1.1 2e0227ef3f0af98f7b4e1f8452f59f84.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-5684683882,FD-2629664601,P7VB,FLS
age
1543500
x-amz-server-side-encryption
AES256
edge-cache-tag
F-5684683882,FD-2629664601,P7VB,FLS
x-cache
RefreshHit from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-encoding
br
x-amz-request-id
99ZG4Y0WHPX2CZGP
cf-request-id
0934b908db00001eda8735b000000001
last-modified
Thu, 04 Jun 2020 16:19:38 GMT
server
cloudflare
etag
W/"2e4b78a1e62ae109054a902525de5545"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=%2Bcl0cuxozOP7P4nDvHSn1Ib4g3%2BW9Wlfm9MlZvxDPYv%2ByHYmfwYrNfUxxD%2BUDy7ujRic5TSv8nOUYea%2F29h1nyUqFe4Pt9tQyKw%2B0gbSVWH3YumYVag%3D"}],"max_age":604800}
content-type
text/css
x-amz-id-2
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cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
8roL903NpzC7EumcKbdAwem8qflroQh5
x-amz-cf-pop
AMS54-C1
cf-ray
639af787cf321eda-AMS
x-amz-cf-id
CBHeQLTnb89MzUdrjKyBr-ux5bSbMhzn0TZd6VZDbN_WZOpAmP_EHg==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
hd-i-help.png
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
9 KB
10 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hd-i-help.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

cf-request-id
0934b9096600001ede97316000000001
x-amz-meta-cache-tag
F-32665362740,FD-25236084045,P-28841,FLS-ALL
age
375655
x-amz-server-side-encryption
AES256
edge-cache-tag
F-32665362740,FD-25236084045,P-28841,FLS-ALL
x-amz-replication-status
COMPLETED
content-disposition
inline; filename="hd-i-help.webp"
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
x-amz-request-id
GTDAFAM3P4CV3F15
cf-bgj
imgq:85,h2pri
etag
"41ec165d71a746bb06dde794c0d1faf9"
vary
Accept, Accept-Encoding
x-amz-meta-created-unix-time-millis
1595371710496
content-type
image/webp
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-robots-tag
all
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
date
Fri, 02 Apr 2021 15:07:27 GMT
via
1.1 3542cbb3a5773810405fca7ba271be45.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-cf-pop
AMS54-C1
cf-polished
origFmt=png, origSize=26964
x-cache
RefreshHit from cloudfront
x-amz-meta-index-tag
all
content-length
9620
x-amz-id-2
WsWtse3SFDuHpien519r0PuuErzsH7D02Y/6CGw3RO8F8l8YYzE7xUqCMDuNS4lMIHBOVpOHETI=
last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=p2aIB4C%2BgSJ%2BqO6EKz7WlTK%2B%2F6fw53cqM5S7loKO8mGAGBRosyiT%2FJH%2FuNxJsCMaeePBii1ZZu6rAnV0sAo%2BUgX15N4%2BD8cPyFejqHh2K0hIZv7GL7%2FSvDrF"}],"max_age":604800}
x-amz-version-id
rtbt9gjDcuR7iieD8lVyAJdFxMExNfEb
accept-ranges
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cf-ray
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x-amz-cf-id
EBsOYF4hx_YmU4ddYUA4KKWAO3cGACcfwBTKam5gwnzPyk3WoTFFOg==
hd-i-ticket.png
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
6 KB
7 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hd-i-ticket.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

cf-request-id
0934b9094b00001edea5308000000001
x-amz-meta-cache-tag
F-32665393671,FD-25236084045,P-28841,FLS-ALL
age
886629
x-amz-server-side-encryption
AES256
edge-cache-tag
F-32665393671,FD-25236084045,P-28841,FLS-ALL
x-amz-replication-status
COMPLETED
content-disposition
inline; filename="hd-i-ticket.webp"
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
x-amz-request-id
P0AG87TD6WB6W82T
cf-bgj
imgq:85,h2pri
etag
"9957717308fee821a0fc0f52f31664b7"
vary
Accept, Accept-Encoding
x-amz-meta-created-unix-time-millis
1595371710579
content-type
image/webp
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-robots-tag
all
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
date
Fri, 02 Apr 2021 15:07:27 GMT
via
1.1 e029c86e892e2d8a35492f6625a1d26e.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-cf-pop
AMS1-C1
cf-polished
origFmt=png, origSize=20861
x-cache
Miss from cloudfront
x-amz-meta-index-tag
all
content-length
6006
x-amz-id-2
MLZAA1629zEj++5hUa2KuuiNVMsvtvQrCDeKz8ycau+0X4Efk86lhhCBvAECXa8Rf4/LD/S5WvI=
last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=yTTwCehuIu10E7T5dBMxTy5wTHf2A7FZaNUyLTWxSjpuajQLgnyjqRV6xoFikgb0h9x94Ci40fQhx0zJJaYHN%2BorV6SS%2FWXi%2BAx08B0ii2mocbX8fgNj0szL"}],"max_age":604800}
x-amz-version-id
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accept-ranges
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cf-ray
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x-amz-cf-id
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hd-i-topic.png
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5 KB
7 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hd-i-topic.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

cf-request-id
0934b9094a00001ede63020000000001
x-amz-meta-cache-tag
F-32703191910,FD-25236084045,P-28841,FLS-ALL
age
886628
x-amz-server-side-encryption
AES256
edge-cache-tag
F-32703191910,FD-25236084045,P-28841,FLS-ALL
x-amz-replication-status
COMPLETED
content-disposition
inline; filename="hd-i-topic.webp"
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
x-amz-request-id
TK0CH9NF2MFQBKAY
cf-bgj
imgq:85,h2pri
etag
"146417619d59bf9837242c3e49f2e3ff"
vary
Accept, Accept-Encoding
x-amz-meta-created-unix-time-millis
1595447117650
content-type
image/webp
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-robots-tag
all
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
date
Fri, 02 Apr 2021 15:07:27 GMT
via
1.1 8dfd7af0583283ff28c8cd8eea759112.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-cf-pop
AMS1-C1
cf-polished
origFmt=png, origSize=14698
x-cache
RefreshHit from cloudfront
x-amz-meta-index-tag
all
content-length
5510
x-amz-id-2
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last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=PYLudK0%2Bl63D0gPX348atVtSxNApXh5pGau9a98FbWP%2FcvRKZpCcRQzFiqyAyJIPbJyrfkZaYGkh4toX3%2BA5gHqGY0DiwaPOg50fWiFlujzHFCC2J5SiRetE"}],"max_age":604800}
x-amz-version-id
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accept-ranges
bytes
cf-ray
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x-amz-cf-id
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hd-i-tutorials.png
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
4 KB
6 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hd-i-tutorials.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

cf-request-id
0934b9094a00001edec52d3000000001
x-amz-meta-cache-tag
F-32703196850,FD-25236084045,P-28841,FLS-ALL
age
71605
x-amz-server-side-encryption
AES256
edge-cache-tag
F-32703196850,FD-25236084045,P-28841,FLS-ALL
x-amz-replication-status
COMPLETED
content-disposition
inline; filename="hd-i-tutorials.webp"
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
x-amz-request-id
DYTMG123WBJRVV29
cf-bgj
imgq:85,h2pri
etag
"aaefc9fa75bf5e69c31174676b1de650"
vary
Accept, Accept-Encoding
x-amz-meta-created-unix-time-millis
1595447117749
content-type
image/webp
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-robots-tag
all
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
date
Fri, 02 Apr 2021 15:07:27 GMT
via
1.1 acf9ad664f94bee3e3cf93077b65edeb.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-cf-pop
AMS54-C1
cf-polished
origFmt=png, origSize=11183
x-cache
RefreshHit from cloudfront
x-amz-meta-index-tag
all
content-length
4388
x-amz-id-2
EK9Vj7yo6/4r0uQ739jSgh4xNYXw+6v+rZ2OPd6/qaBBlkmHt2h7X6oYQKQIOOwnXgWEL0ie5Mc=
last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=Xv%2Bgarbc4haOLsp3VmXRcP%2B5dr%2FpNbVCRtjzoHbARE0NVMEmnfiGjXHgMjV8esATEpIyZ3YkqWeP63jNRn7wvH0QBwE7qFADkvYVSzrjFMrHYzuFSeAnj2XI"}],"max_age":604800}
x-amz-version-id
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accept-ranges
bytes
cf-ray
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x-amz-cf-id
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hd-i-whatsnew.png
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3 KB
4 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/hd-i-whatsnew.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

cf-request-id
0934b9094b00001ede95333000000001
x-amz-meta-cache-tag
F-32703191911,FD-25236084045,P-28841,FLS-ALL
age
240679
x-amz-server-side-encryption
AES256
edge-cache-tag
F-32703191911,FD-25236084045,P-28841,FLS-ALL
x-amz-replication-status
COMPLETED
content-disposition
inline; filename="hd-i-whatsnew.webp"
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
x-amz-request-id
DHKXTF2NCD2XQCMV
cf-bgj
imgq:85,h2pri
etag
"0da6e8828b1031b6e6b59dbd104b9801"
vary
Accept, Accept-Encoding
x-amz-meta-created-unix-time-millis
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content-type
image/webp
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-robots-tag
all
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
date
Fri, 02 Apr 2021 15:07:27 GMT
via
1.1 de31699a6e25448909328bb7c6028f6a.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-cf-pop
AMS54-C1
cf-polished
origFmt=png, origSize=9065
x-cache
Miss from cloudfront
x-amz-meta-index-tag
all
content-length
3210
x-amz-id-2
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last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=%2BslWha1Ow1E9LK0WSAk7aWxSdBfjlyjSXPGb%2BUZsTddlKKW%2B3J6AgpGSUO%2F4GsYmS4artXqLhFUT3e0E6yGhmYAam0iksxlfF3bEz50IE3u5hXJM8tukxRDu"}],"max_age":604800}
x-amz-version-id
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accept-ranges
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cf-ray
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x-amz-cf-id
NIMEKZKd5Bddl7G3e1YPTrKp9n8JNEucppgwOhZbz2TFJOmCq_lzXQ==
icn-release.png
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
3 KB
4 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/icn-release.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
a4dc46333df049f2a673ac49649c7a01eda021697e2f00c275ee9d11abbee765

Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

cf-request-id
0934b9094c00001ede9a2c3000000001
x-amz-meta-cache-tag
F-32705192397,FD-25236084045,P-28841,FLS-ALL
age
1858
x-amz-server-side-encryption
AES256
edge-cache-tag
F-32705192397,FD-25236084045,P-28841,FLS-ALL
x-amz-replication-status
COMPLETED
content-disposition
inline; filename="icn-release.webp"
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
x-amz-request-id
JXYRYBCXM9PF2QG5
cf-bgj
imgq:85,h2pri
etag
"af236c32046691f2738418a1c96a1dbc"
vary
Accept, Accept-Encoding
x-amz-meta-created-unix-time-millis
1595446999500
content-type
image/webp
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-robots-tag
all
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
date
Fri, 02 Apr 2021 15:07:27 GMT
via
1.1 a0fe1039294d0869a0a4148110d3c48d.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-cf-pop
OTP50-C1
cf-polished
origFmt=png, origSize=7834
x-cache
RefreshHit from cloudfront
x-amz-meta-index-tag
all
content-length
3478
x-amz-id-2
36tBQinyhdGLhXxsMvRrSQou6opkUkq9kUz+tklkn2s1bEBLcvqkizQhRE8HJnizTgqectMWsGE=
last-modified
Wed, 22 Jul 2020 23:52:12 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=3cMYnXxqgRf3JgJgd5fSzfmY57izx%2FlvtpypdFxt74kAG%2BwWOuKB4kciiVKk8yrWYK1hk5NMhRdd5YzmKx2uYc8Rt47QPGiFy%2BPVAKzY1RRUvAyF42TARwTm"}],"max_age":604800}
x-amz-version-id
xzsasldoitMNgyJGJThmWZNBONFv3HDu
accept-ranges
bytes
cf-ray
639af78878401ede-AMS
x-amz-cf-id
ynIE3DyOd3-FutBpeMzhliDGm44b7XC2e56qUhzmHdt-E06gp9RFyw==
icn-maintenance.png
www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/
6 KB
7 KB
Image
General
Full URL
https://www.researchsolutions.com/hubfs/websites/website-assets/images/2020/help-desk/icn-maintenance.png
Requested by
Host: p20.zdassets.com
URL: https://p20.zdassets.com/hc/theming_assets/31801/103834/style.css?digest=4398961082644
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
199.60.103.28 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
22bc562c481a79b5eeea9ff3d7eac426800e14432d21287be6374162eec155b2

Request headers

Referer
https://p20.zdassets.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-meta-created-unix-time-millis
1595437119991
date
Fri, 02 Apr 2021 15:07:28 GMT
via
1.1 630336d6cdf08cf266841fd503dc03d0.cloudfront.net (CloudFront)
cf-cache-status
MISS
nel
{"report_to":"cf-nel","max_age":604800}
x-amz-meta-cache-tag
F-32699941349,FD-25236084045,P-28841,FLS-ALL
x-amz-cf-pop
AMS54-C1
x-amz-server-side-encryption
AES256
cf-ray
639af78878371ede-AMS
edge-cache-tag
F-32699941349,FD-25236084045,P-28841,FLS-ALL
x-amz-meta-index-tag
all
x-amz-replication-status
COMPLETED
x-cache
RefreshHit from cloudfront
x-hs-cf-lambda
us-east-1.enforceAclForReadsProd 11
content-type
image/png
content-length
6262
cf-request-id
0934b9094900001edec9315000000001
last-modified
Wed, 22 Jul 2020 23:52:11 GMT
server
cloudflare
etag
"633f9c284b108fd3ddc9242457f2be86"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=JVw3xOM%2BNy4%2FFDI4VMkcTi0e%2FyKWVeczUIXSMPYU9B3tHffYGKZXKhfv4WsAOOGiOTk0v5SczVotNA7LEIjpnZ0B%2BogCJwwuylhXyyTcJ7m%2FeaMNGLV3sbc6"}],"max_age":604800}
x-amz-request-id
JXYYDMPEDW9NZQ8V
x-amz-id-2
mk+Le+LWlvvgGdou05mxcBaXs9yS7GB7ltlvOCuB/Jex7RcRYeiu+yj2c20YSUlsT14kvsyuEqM=
cache-control
s-maxage=1814400, max-age=1209600, stale-while-revalidate=900
x-amz-version-id
g_EwJk5qx0x3kxnangOYCDw4SHwlRuZQ
accept-ranges
bytes
x-robots-tag
all
x-amz-cf-id
zcUDBvQ54bYZBCLGiYfesgaAarUElSD3t-RuTH1KQ_wmv1dJLUZ6qw==
x-hs-cf-lambda-enforce
us-east-1.enforceAclForReadsProd 11
fa-brands-400.woff2
use.fontawesome.com/releases/v5.0.8/webfonts/
53 KB
54 KB
Font
General
Full URL
https://use.fontawesome.com/releases/v5.0.8/webfonts/fa-brands-400.woff2
Requested by
Host: use.fontawesome.com
URL: https://use.fontawesome.com/releases/v5.0.8/css/all.css
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
23.111.9.35 , United States, ASN33438 (HIGHWINDS2, US),
Reverse DNS
Software
NetDNA-cache/2.2 /
Resource Hash
e7d4d5340bbe57a01d8f7992142e2763d438d5783890c76748306eebfa056a69

Request headers

Origin
https://help.reprintsdesk.com
Referer
https://use.fontawesome.com/releases/v5.0.8/css/all.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:27 GMT
last-modified
Thu, 01 Mar 2018 21:37:09 GMT
server
NetDNA-cache/2.2
etag
"e8c322de9658cbeb8a774b6624167c2c"
vary
Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
GET
content-type
font/woff2
access-control-allow-origin
*
access-control-max-age
3000
cache-control
max-age=31556926
x-cache
HIT
accept-ranges
bytes
content-length
54488
mem5YaGs126MiZpBA-UN_r8OUuhp.woff2
fonts.gstatic.com/s/opensans/v18/
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v18/mem5YaGs126MiZpBA-UN_r8OUuhp.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700,800
Protocol
H3-Q050
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:808::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
f677ee2d82dfb11f08175f673cf3f065b0d5e491b4485e01259a492715c746e2
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://help.reprintsdesk.com
Referer
https://fonts.googleapis.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Tue, 30 Mar 2021 14:16:18 GMT
x-content-type-options
nosniff
last-modified
Tue, 15 Sep 2020 18:09:21 GMT
server
sffe
age
262269
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14932
x-xss-protection
0
expires
Wed, 30 Mar 2022 14:16:18 GMT
1-43af8adb68b570d01ec104093f18c409.js
static.zdassets.com/hc/assets/
8 KB
4 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/1-43af8adb68b570d01ec104093f18c409.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-8d5163bcf5ed6a49ee76283018fbd28e.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
1697d1e4e23121531a7203cbeb41379b91d8c69fbb543cedf3ff1fd73c2a8504
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:27 GMT
content-encoding
br
cf-cache-status
HIT
age
343238
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
59A95AE8A80DFEA6
x-amz-id-2
31fpeSVJnWQ/xUsJOGRGwaaLA5dNqjFUE8VTPXphLjDf2vUlDwAPmpZ9MZsgWz4h2SRiFBd48cs=
last-modified
Fri, 15 Jan 2021 12:57:47 GMT
server
cloudflare
etag
W/"c1be0ea60ad66824d58352f20663b7bd"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
.gWB19TzWISXuUtjTc23IYhZTVoYnIdL
cf-request-id
0934b90a060000fa28dc9e0000000001
cf-ray
639af789af6efa28-AMS
50-41798991f0245f49fd42a9b8b7a99c0c.js
static.zdassets.com/hc/assets/
10 KB
4 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/50-41798991f0245f49fd42a9b8b7a99c0c.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-8d5163bcf5ed6a49ee76283018fbd28e.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0d075c5aa765130e1836818c370c3f7cef41bffacf5b6f11054188854e67c436
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://help.reprintsdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 02 Apr 2021 15:07:27 GMT
content-encoding
br
cf-cache-status
HIT
age
77504
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
P6B3ZE5AVPHNQ5P4
x-amz-id-2
n9Eu19u57xaEAzUJcwXj7kRwsmRDwNkoXdpA2rokCxpHHrUTApn0ZFmwyhHlNrVl6wJaj3bRMcg=
last-modified
Thu, 25 Mar 2021 13:56:27 GMT
server
cloudflare
etag
W/"844792de8f2a47539575700cfcf8e569"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
7pOfPVpWn1pX_jsQeZRai14cL87hwbwT
cf-request-id
0934b90a060000fa28ff105000000001
cf-ray
639af789af70fa28-AMS
result
help.reprintsdesk.com/cdn-cgi/bm/cv/
0
509 B
XHR
General
Full URL
https://help.reprintsdesk.com/cdn-cgi/bm/cv/result?req_id=639af77ccdd5fa80
Requested by
Host: help.reprintsdesk.com
URL: https://help.reprintsdesk.com/cdn-cgi/bm/cv/669835187/api.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://help.reprintsdesk.com/hc/en-us/requests/new
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
application/json

Response headers

date
Fri, 02 Apr 2021 15:07:27 GMT
nel
{"max_age":604800,"report_to":"cf-nel"}
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=kIVysUIrg7wJ94gipQNC2%2BUtBF80%2BSqpeaGQvn%2FCUPt%2BROXGWo4GwFxCs%2BIC0gTQJRYsU4a1rHm0oiqdf4D8AlnRyHgZmr7%2FbzqSGRGcdBkBfZf6wno%3D"}],"max_age":604800,"group":"cf-nel"}
cf-ray
639af78a7f5cfa80-AMS
cf-request-id
0934b90a890000fa802580a000000001

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
inkebo.com
URL
http://inkebo.com/help-desk/responsive-hd.css

Verdicts & Comments Add Verdict or Comment

34 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated function| $ function| jQuery object| plyr function| lity function| searchOpen function| searchClose object| now number| theYear object| I18N object| a0_0x433e function| a0_0x3d7e object| Zendesk object| HelpCenter function| moment object| webpackJsonp object| regeneratorRuntime number| _rollbarStartTime function| rollbar boolean| _rollbarDidLoad function| setImmediate function| clearImmediate number| mce-data-1f29hvseq object| tinymce object| tinyMCE object| __CF$cv$params

4 Cookies

Domain/Path Name / Value
.help.reprintsdesk.com/ Name: __cfruid
Value: a8f04fdef7999166bf1191902e3f4900c475212d-1617376045
.help.reprintsdesk.com/ Name: __cf_bm
Value: a03d3f944829e6f56b56dce43a042c7e10356a31-1617376047-1800-AXlAWgHQpy0sgBzFJbEvPTsqfkkWsGOvg7NLygfI2/uXydr0uGfToOY8ZDAfSlQmb7E9IjOVk57WvAE1enWLBJYwlQJhuYQEgS6lZvycpW2eDyKw6ehAahx5N9/OsVlgpQ+5fkXG8CFHiH5GgThJ/A4=
help.reprintsdesk.com/ Name: _help_center_session
Value: MTJicUlkeCtsZDQvK1d3SVVzaVZTUWcxSHdIRzBEaXJDMzJRTGhOSlFmSndUL3lYTVRMcHdGeFRhTGdtbWc5YnFGaVoxWVd3UVh6UWVlMlYwSk5OQ29mR01uN002ckpiMXRjd0g2dW8rTm5meTA3ZnVuTDJ2U2twR2RWQ1pOR2dKYmJuTkEya0VlTC81SnVIbEhxcmI4ampYQ294WTNidlZqS0lBaGpqMVkvTTk2WXJVaFczWVNRL3phTUpLWEorWnVXUUFrQzNpaThPU211ZDNsNC9rdz09LS1vVC9laytsdG1RRENzcDVVb0NOdElRPT0%3D--e2c566ff33930d5aa36e8a28b61803e633d814af
.help.reprintsdesk.com/ Name: __cfduid
Value: dc0858d57de03d6489cbf5fbc0fd174191617376045

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.jsdelivr.net
cdn.plyr.io
code.jquery.com
fonts.googleapis.com
fonts.gstatic.com
help.reprintsdesk.com
info.reprintsdesk.com
inkebo.com
p20.zdassets.com
reprintsdesk.zendesk.com
static.zdassets.com
theme.zdassets.com
use.fontawesome.com
www.researchsolutions.com
inkebo.com
104.16.53.111
104.18.70.113
104.18.72.113
199.60.103.28
2001:4de0:ac18::1:a:1a
23.111.9.35
2a00:1450:4001:803::200a
2a00:1450:4001:808::2003
2a00:1450:4001:80e::2003
2a04:4e42:3::621
2a04:4e42::442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