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   * Enter the 2022 Awards
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January 11, 2022
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Awards


DISCOVER OUR 2021 WINNERS



By Julie Baxter
13th September 2021
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The Onboard Hospitality team was this year pleased to announced the winners of
the 2021 Onboard Hospitality Awards by online video, as it was not possible for
our global industry to come together due COVID-19 pandemic.



Despite the challenging times we are living through we were delighted to receive
over 100 entries in 11 categories, including a Ones to Watch category
recognising products not yet onboard but actively targeting the market.

The judging process was slightly tweaked this year so that all entries could be
considered by our expert judging panel which identified Winners and Highly
Commended products/services. In categories where there were only one or two
entries, the judges did not identify a winner as it was felt there had been no
real contest but instead identified a Highly commended only for an entry felt to
be a potential winner.

In addition, Readers’ Vote recognition was noted – identified by our online
vote.

The judges were asked to assess the products based on the following criteria:
Innovation, First Impressions, Quality, Durability, Lifespan, Weight,
Usefulness, Design, Functionality, Taste, Content, Adding to the Customer
Experience. The comments can all be viewed in the ceremony.

Our Cabin Concept of the Year Award for airlines recognised the fact that often
it is not just one products but a combination right across the cabin that makes
the difference. New for 2021 was a free to enter Industry Champions category
recognising those going above and beyond during the pandemic.

Our congratulations to all our winners.


CABIN CONCEPT OF THE YEAR

GOLD WINNER: Qatar Airways

SILVER WINNER: Korean Air

BRONZE WINNER: LOT Polish Airlines




CATEGORY WINNERS


BEST ONBOARD AMENITY KITS IN FIRST/ BUSINESS

Winner: Buzz Penhaligons for Singapore Airlines

Highly commended: Qatar Airways Breast Cancer Awareness Kit




BEST ONBOARD AMENITY KITS IN PREMIUM ECONOMY

Highly commended: Clip EVA Air x Kipling




BEST ONBOARD AMENITY KITS FOR ECONOMY/ LOW COST CARRIERS

Winner: AK Service Eco Economy Kit on Air Astana

Highly commended: Kaelis Umrah Kit on Turkish Airlines




BEST ONBOARD BEVERAGE

Highly commended: Retail inMotion Julius Meinl Weiner Melange Coffee




BEST FOR WEARABLE TEXTILES ONBOARD

Highly commended: Buzz Jason Wu EVA Air Sleepsuit




BEST ONBOARD TEXTILES FOR BUSINESS OR FIRST

Winner: Kaelis for Middle East Airlines (MEA)

Highly commended: WESSCO for Icelandair Comfort Set




BEST FOR WELLBEING ONBOARD

Highly commended: Buzz Wellness Kit for Etihad

Winner: Wessco JetBlue Mint Amenity Kit




BEST ONBOARD KIDS CATERING

Highly commended: Fru Crew Bursting Berry Oat Bar




BEST KIDS KITS ONBOARD

Winner: Augusta Air France Pencil Case

Highly commended: Kaelis Air Astana Four New Professions Kits




BEST ONBOARD SERVICE EQUIPMENT – CREW

Highly commended: Rex Airlines Business Service Equipment by Global-C




BEST ONBOARD SERVICE EQUIPMENT – PASSENGER

Winner: Clip Guzzini EVA Air Tableware

Highly commended: Kaelis Vistara Tableware




CATERING INNOVATION OF THE YEAR

Winner: Qatar Airways Brunch Platter

Highly commended: Panoramic Gourmet on Glacier Express




BEST ONBOARD SNACKS FOR BUSINESS AND FIRST CLASS

Highly commended: Do Good Labs Chocolate Bar




BEST ONBOARD SNACKS FOR ECONOMY

Winner: Retail inMotion Sprungli SWISS Cold Cuts Platter

Highly Commended: En Route International Galley Box




BEST FOR ONBOARD SUSTAINABILITY

Winner: ElifNatty Eco-Friendly Packaging for Turkish Airlines

Highly commended: Retail inMotion Sustainable Onboard Menus and Digitalisation




BEST USE OF ONBOARD TECHNOLOGY

Winner: AirFi ScootHub

Highly Commended: Qatar Airways Zero-Touch IFE




ONES TO WATCH

 * SATS Asian Heritage Desserts
 * Retail inMotion Augmented Reality Shopping
 * Clip CLICK Tray
 * Monty’s Bakehouse Snack Pack
 * Libero Special Meals Box Created By Global-C
 * Kaelis Protected by Copptech Antiviral Technology




READERS’ VOTE

As part of the judging process we asked our readers to vote for their favourite
entries. These results were taken into account by the judging panel in coming to
their final verdicts.

 * Best for Onboard Amenity Kits in First/ Business: Galileo Watermark for
   Turkish Airlines
 * Best for Onboard Amenity Kits in Economy/ Low Cost Carriers: Buzz Economy Kit
   for United Airlines
 * Best for Onboard Wellbeing: WESSCO United Airlines Crew Masks
 * Best for Onboard Textiles in Business or First: Kaelis Stone for Icelandair
 * Best for Kids Kits Onboard: Buzz Disney Kits for Singapore Airlines
 * Best for Service Equipment – Passenger: Qatar Airways Latte Glass
 * Catering Innovation of the Year: SATS Catering Concept for Singapore Airlines
   with Global-C
 * Best for Onboard Snack in Business and First Class: Qatar Airways Nova Scotia
   Lobster Claw Avocado Sourdough Toast
 * Best for Onboard Snacks in Economy: Monty’s Bakehouse Chilled Duo Box
 * Best for Onboard Sustainability: Monty’s Bakehouse BarricadeECO and Rex
   Airlines Business Service Equipment by Global-C
 * Best for Onboard Technology: Collins Aerospace Electronic Cabin Bag (eCB)




INDUSTRY CHAMPIONS

This past year has turned the spotlight onto resilience and commitment. As the
industry navigates its way out of the pandemic, Onboard Hospitality wanted to
celebrate and share the stories of individuals and teams went the extra mile to
reshape the future and support recovery. In this free-to-nominate category we
identified nine Industry Champions, with special merit going to the SATS’
Executive Culinary Team

SATS Executive Culinary Team

Monty’s Bakehouse – Entire team

Retail inMotion – Entire team

Linstol’s account managers – Carolyn Weld, Vanessa Smith, Matthew Dunham-Novoa,
Julia Gilchrist, Melissa Briant and Jane Shade

Robert Smithson, General Manager Culinary, dnata catering

Australian People & Culture Team, dnata catering

John Garnham, Business Manager, snapfresh

The John Horsfall Design Team

Frank René Welkerling, CEO Compass Supply Solutions (CSS) & Chichester Bonded
Solution



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