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Expense CategoriesUniform RentalWaste & RecyclingPest ControlSecurity & Guard TopicsExpense Management StrategyTechnology & InnovationCustomer & Community Expense Category Any Pest Control Services Security & Guard Services Uniform Rental Services Waste & Recycling Services Topic Any Customer & Community Expense Management Strategy Technology & Innovation HOW TO BETTER ALIGN YOUR PEST CONTROL PROGRAM WITH YOUR FOOD SAFETY GOALS In the past, we've covered topics like cost reduction and optimization related to pest control spend; this time, we'll offer tips on another frequently asked question: "How can I address my concerns of ensuring our organization receives the optimal level of service from our provider and our existing program is improved?" [...] Read More CONTRACT SECURITY SERVICES, PART II: HOW CAN I FIGHT BACK AGAINST RISING COSTS AND WORSENING SERVICE QUALITY TO GET WHAT I PAY FOR? Within contract security services, rising costs and lowering service quality are a curious contradiction to the established adage, You Get What You Pay For. In Part I of this two-part series, we examined the “why” behind the rising costs and lowering quality. Now let’s get into what you, as a customer of security services, can do about it. [...] Read More CONTRACT SECURITY SERVICES, PART I: WHY ARE MY COSTS RISING SO MUCH WHILE SERVICE QUALITY IS WORSENING? As a consumer of contract security services, you may feel like the old adage, You Get What You Pay For, has been turned upside down. If your company is like many others around the country, the quality of service you’ve been receiving from your security vendor has been dramatically decreasing, while your costs have been increasing—probably significantly. [...] Read More TALK TO AN EXPERT INFLATION OR PADDED PROFITS? AS SUPPLIERS LEVY EXCESSIVE PRICE INCREASES, DEFEND YOUR BOTTOM LINE It is unmistakably correct that indirect suppliers are viewing real inflation as a margin-grabbing opportunity. What, then, can vulnerable buyers do to defend their bottom lines in these times? [...] Read More SPRING IS COMING—EVALUATE YOUR PEST CONTROL PROGRAM TODAY Spring is right around the corner, and while we’re all looking forward to warmer temperatures and longer days, there is no better time than now—before the active pest season arrives—to […] Read More UNDERSTANDING THE COSTS OF CONVENIENCE: A MANAGED SERVICE IS NOT THE SAME AS A MANAGED COST As convenience has grown in priority, various outsourced-management organizations have accordingly grown in popularity. Many of these enterprises—GPOs, IFMs, and brokers, to name a few—make their money (in whole or in part) as a percentage of the dollars being spent [...] Read More THE EMERGENCE OF HOSTILE SUPPLIER BEHAVIORS & WHAT TO DO ABOUT IT Growing imbalance in the supplier / customer relationship is creating critical vulnerabilities for procurement organizations [...] Read More POSITION RATE VARIANCES: HOW YOUR SECURITY VENDOR’S PAYROLL SYSTEM CAN IMPACT YOUR P&L Picture this: You are the category manager responsible for your organization’s contract security program and security cost reduction. Your current security contract is approaching the end of its three-year term, […] Read More WASTE & RECYCLING INDUSTRY ALERT: HOW A WASTE ROUTE DRIVER CAN IMPACT YOUR P&L You, the Category Manager responsible for your organization’s waste & recycling spend, are revisiting the program because contract expiration is approaching and it’s time to negotiate a new deal. Your […] Read More IPCC’S LATEST WARNING DRIVES AN URGENT CLIMATE CALL-TO-ACTION—JOIN US IN ANSWERING THE CALL On August 5, 2021, the UN’s Intergovernmental Panel on Climate Change (IPCC) released its 6th Assessment Report on Climate Change. There’s a good chance the report crossed your radar like […] Read More SCARY SUPPLIER PRACTICES Supplier-driven events that negatively impact your cost-savings efforts in indirect categories—with a spooky twist. [...] Read More A NEW SECURITY CONTRACT IS NOT ENOUGH: CHANGING YOUR COMPANY’S SECURITY CULTURE Your security program is intended to protect your employees, facilities, property, data, operations, and business continuity. One component of that security program is your contracted relationship with your security vendor. 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