tencentgames.helpshift.com
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Submitted URL: http://tencentgames.helpshift.com/
Effective URL: https://tencentgames.helpshift.com/hc/en/
Submission: On October 17 via api from US — Scanned from DE
Effective URL: https://tencentgames.helpshift.com/hc/en/
Submission: On October 17 via api from US — Scanned from DE
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This website uses only the necessary cookies required for the site's proper functioning. By using the website, you consent to all cookies in accordance with the cookie policy. To know more, refer Cookie Policy. Tencent Games Support HI, HOW CAN WE HELP YOU? POPULAR ARTICLES What would I do if I can't log into the game? Logging in/Connection/Performance Server is busy/Server did not respond. Logging in/Connection/Performance Why my account has been banned? Report (cheats / insulting language / bugs / feedback) Game crash Logging in/Connection/Performance What should I do if I can't open the game? Hot Topics What is the specification should I have for this game? Hot Topics BROWSE ARTICLES HOT TOPICS * What is the specification should I have for this game? * What's new * Do these two games share accounts? If not, can I transfer from one to the other? * More REPORT (CHEATS / INSULTING LANGUAGE / BUGS / FEEDBACK) * What should I do if I encounter bugs? * How do I send feedback or suggestions? * How do I report players who post fake information in the Global Chat? * More GDPR Q&A * Which players will be affected by GDPR? * GDPR: About "Delete Account" * Information on "Lack of Parental Consent" and "Cancel Parental Consent" * More LOGGING IN/CONNECTION/PERFORMANCE * What would I do if I can't log into the game? * What should I do if I am experiencing lag? * Server is busy/Server did not respond. * More GAMEPLAY * How do I leave a team? * What is Spectator Mode? * Can I change the camera view in PUBGM LITE? * More PAYMENT/PURCHASE * Can I get refund for accidental or mistaken purchase of BC? * What should I do when I encounter purchase problems? * Didn't receive the BC after the purchase. Tencent Games Logo X(formerly Twitter) Logo Youtube Logo Facebook Logo Discord * Privacy Policy * Tencent Games User Agreement