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Submitted URL: http://nationalredress.gov.au/
Effective URL: https://www.nationalredress.gov.au/
Submission: On May 22 via api from US — Scanned from AU
Effective URL: https://www.nationalredress.gov.au/
Submission: On May 22 via api from US — Scanned from AU
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Text Content
You are about to enter the National Redress Scheme website. This website is designed to help people who have experienced institutional child sexual abuse find out about the National Redress Scheme and how to apply for it. You may find the content in this website causes distress. Revisiting the events of the past may be distressing for people as they apply for redress. Please remember help and support is available. If at any time you would like to talk to a professional with experience in trauma, please contact one of our free and confidential support services. You can find a service by clicking on the Support Services button below or at the top of each page on this website. You can also contact the National Redress Scheme on 1800 737 377 (call charges may apply). This is available Monday to Friday 8am – 5pm AET except on public holidays. Support servicesContinue to website Skip to main content Menu * Home * AboutShow/hide children * About the National Redress Scheme * Second anniversary review * Survivor Roundtable * Direct Personal Response Action Plan * Direct Personal Response Information and Support * About this website * Updates to the Scheme * Strategic Success Measures * Responses to Government inquiries * Privacy * Contact Us * Feedback and complaints * ApplyingShow/hide children * Service Charter * Who can apply * What can you apply for? * Thinking about applying * Start or continue an application * What happens next * Support ServicesShow/hide children * Get free help to apply * knowmore legal support * knowmore financial counselling * National Redress Support Services * Redress Support Services by State or Territory * InstitutionsShow/hide children * Institutions that have joined the Scheme * Institutions intending to participate in the National Redress Scheme * Institutions that are unable to participate in the National Redress Scheme * Institutions that have not joined or signified their intent to join the Scheme * Search for institutions that have joined the Scheme * ResourcesShow/hide children * Information about the Scheme * For First Nations People * In your language * Easy Read * Videos * National Redress Scheme resources for community groups * Serious Criminal Conviction Additional Information Form * National Redress Scheme products available to order * LoginsShow/hide children * myGov * Secure Email Search Would you like to search for participating institutions? Search the site Call the National Redress Scheme on 1800 737 377 Mon to Fri 8am - 5pm AET Would you like support? APPLICATION SUPPORT For further advice or support with your application go to Support Services. 24/7 SUPPORT * beyondblue(link is external) Counselling for mental wellbeing, anxiety, depression and suicide prevention. 1300 224 636 * 1800RESPECT(link is external) Confidential information, counselling and support service. 1800 737 732 * MensLine Australia(link is external) Counselling service for men with family and relationship concerns. 1300 787 978 * Lifeline(link is external) Confidential crisis support and suicide prevention services. 13 11 14 * Suicide Call Back Service(link is external) Professional counselling for people who are affected by suicide. 1300 659 467 * Triple Zero 000 Close National Redress Scheme NATIONAL REDRESS SCHEME BEWARE OF MISLEADING WEBSITES The National Redress Scheme is aware of a number of unauthorised websites containing misleading and inaccurate information about the Scheme, some of which may appear as search results through web browsers. Some of these websites include information such as the availability of a $3,000 redress payment through Centrelink, references to welfare payments from other countries and pictures of government officials. You should not click on links from these websites or provide personal information that may put you at risk. Information about the Scheme should only be obtained from trusted sources. Information on how to apply to the Scheme and what happens once you submit an application, can be found on our website. Government funded Redress Support Services are available to provide free localised practical and emotional support throughout your application process. If you are concerned about any information you have received about the Scheme, call the National Redress Scheme on 1800 737 377 for confirmation. The National Redress Scheme is in response to the Royal Commission into Institutional Responses to Child Sexual Abuse. Applications can be made any time before 30 June 2027. Who can apply? What happens next? Institutions Support Services Helpful resources How we protect your information WHAT IS REDRESS? The National Redress Scheme acknowledges that many children were sexually abused in Australian institutions. It recognises the suffering endured because of this abuse, and holds institutions accountable for this abuse. People can apply to the National Redress Scheme by filling in a paper application form, or they can apply online through myGov. An offer of redress can include: * a payment * counselling that is confidential and culturally safe * a direct personal response, such as an apology, from an institution. Applicants can choose what parts of the redress offer they want to receive. WATCH VIDEOS ABOUT THE NATIONAL REDRESS SCHEME There are clear, animated videos to help you learn more about the National Redress Scheme – what it offers, who can apply, how to apply, and more. Visit the National Redress Scheme videos page. READ AND PRINT HELPFUL RESOURCES Like to learn more about the National Redress Scheme? Or do you work with people who may need support? Resources are available with clear information about the National Redress Scheme, including posters, a brochure, wallet card, factsheet, discussion guide and more. There are helpful resources for a range of audiences including: * First Nations people * Resources in language – Arabic, Burmese, Chinese Simplified, Chinese Traditional, Dari, Greek, Italian, Tamil, Turkish and Vietnamese. * People with disability. To read and print these resources, visit the National Redress Scheme Resources page. MARTIN’S STORY As a child, Martin was arrested for stealing an $8 pair of jeans and sent to a boys’ home. While there, he was sexually abused by people who were responsible for his protection. It was a painful time for Martin and he did not talk about it for more than 50 years. After applying through the National Redress Scheme, Martin received an apology and a payment. He could not change what happened, but he did find a way to move forward that was right for him. To watch Martin’s Story, visit the Martin’s Story page. FINAL AUSTRALIAN GOVERNMENT RESPONSE TO THE SECOND ANNIVERSARY REVIEW The Australian Government has released a response to the Final Report of the Second Year Review of the National Redress Scheme. The Final Response indicates the Australian Government’s commitment to improving the Scheme. Changes to Western Australia's Counselling and Psychological Care (CPC) arrangements From 1 January 2023, the Western Australia government changed the way Counselling and Psychological Care (CPC) is administered in Western Australia. Applicants who receive an offer after 1 January 2023 will now be offered access to counselling and psychological care services through a qualified practitioner. Information about Counselling arrangements in your State or territory SERVICE CHARTER FOR YOUR NATIONAL REDRESS SCHEME The Service Charter has been developed in response to recommendation 2.1 of the second year review – to improve the survivor experience of the National Redress Scheme. The Service Charter was co-developed with survivors, advocates and Redress Support Services. The Service Charter aims to help survivors at every stage of their redress journey and explains what they can expect from the National Redress Scheme. To access the Service Charter, the summary version of the Service Charter and the Scheme Improvement Update please visit the Service Charter page. UPDATES TO THE SCHEME NATIONAL REDRESS SCHEME – UPDATE 29 Apr 2024 NATIONAL REDRESS SCHEME – UPDATE 26 Mar 2024 NATIONAL REDRESS SCHEME – UPDATE 13 Feb 2024 Keep informed as institutions join the National Redress Scheme Subscribe The Australian Government acknowledges Aboriginal and Torres Strait Islander peoples throughout Australia and their continuing connection to land, water, culture and community. We pay our respects to the Elders both past and present. SITEMAP * Home * About * About the National Redress Scheme * Second anniversary review * Survivor Roundtable * Direct Personal Response Action Plan * Direct Personal Response Information and Support * About this website * Updates to the Scheme * Strategic Success Measures * Responses to Government inquiries * Privacy * Contact Us * Feedback and complaints * Applying * Service Charter * Who can apply * What can you apply for? * Thinking about applying * Start or continue an application * What happens next * Support Services * Get free help to apply * knowmore legal support * knowmore financial counselling * National Redress Support Services * Redress Support Services by State or Territory * Institutions * Institutions that have joined the Scheme * Institutions intending to participate in the National Redress Scheme * Institutions that are unable to participate in the National Redress Scheme * Institutions that have not joined or signified their intent to join the Scheme * Search for institutions that have joined the Scheme * Resources * Information about the Scheme * For First Nations People * In your language * Easy Read * Videos * National Redress Scheme resources for community groups * Serious Criminal Conviction Additional Information Form * National Redress Scheme products available to order * Logins * myGov * Secure Email TRANSLATED INFORMATION * Translating and Interpreting Service * Resources in your language Accessibility | Copyright & Disclaimer | Website feedback Site maintained by the Department of Social Services Back to top ↑