nowcomm.com
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Submitted URL: http://nowcom.uk/
Effective URL: https://nowcomm.com/
Submission: On August 21 via manual from US — Scanned from DE
Effective URL: https://nowcomm.com/
Submission: On August 21 via manual from US — Scanned from DE
Form analysis
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Text Content
MENU * Our Solutions * Network Infrastructure Services * Cyber Security Services * Cisco Support * Voice & Video Solutions * Sectors * Retail * Finance * Public Sector * Education * Manufacturing * Healthcare * Our Credentials * Case Studies * Accreditations * About Us * More * Payment Options * News * Contact * Support Portal A TEAM OF CYBERSECURITY AND COLLABORATION EXPERTS PROTECTING YOUR BUSINESS AND IMPROVING COMMUNICATION. START FINDING REAL SOLUTIONS If you've got an I.T. challenge, we have the answer. Book a free 20-minute briefing with a Nowcomm Solutions Architect and start getting some real answers. SCHEDULE NOW * We’re an elite team of technology experts in the design, delivery and customer service of Cisco solutions. * Our focus is high quality services and support, specialising in Enterprise Network Infrastructure, Collaboration and Security. * We are one of only a handful Cisco Partners in the UK to hold both Cisco Gold Partner and Master Collaboration status. NOWCOMM: your certified technology partner NOWCOMM IS YOUR SMART SOLUTION FOR… * Networks Comprehensive networking and datacentre provisioning and management to eliminate capital expenditures and ensure scale and functionality without tying up I.T. resources. See our nowConnect solution * Collaboration Integrated telephony, videoconferencing, and virtual meeting tech in one agile system that controls your costs while guaranteeing 24/7 connectivity with colleagues and customers. See our nowCollaborate solution * CyberSecurity A centralised, modular web of protective services that vastly simplifies meeting internal and external digital security and compliance goals. See our nowSecure solution * Support Better Cisco support from Cisco-accredited engineers at a more economical price so your communications are seamless and your people can just get on with the job. See our nowSupport solution * 15+ Years Cisco experience * 96% of all Service Level Agreements met * 200 Sites under management * 4.9 out of 5 - Average satisfaction score after closed ticket * 123+ Years of collective experience of our solution architects and engineers DON’T JUST BELIEVE US. HERE’S WHAT OUR CUSTOMERS SAY! > Having a communications solution, that allows the right people, to talk to the > right experts, regardless of whether they’re in the office, or at customer > sites, or travelling around the world – is key to allowing us to continue to > grow the business. > > Stuart Walsh | AESSEAL > We can better manage demand and just as easily work from home or from partner > offices. The solution doesn’t just make us one council: it makes us One Derby. > > > Miles Peters | Derby City Council > The results speak for themselves. We achieved 160 attendees from the dental > sector on the day of our virtual dental training event. It is amazing to think > that this is almost 100 more than we have previously been able to physically > host. > > Dr Stuart Garton | The Dental House > We quickly realised we wanted to work with Nowcomm. We worked together on a > good technical solution. It was crucial that the service fitted with our > global requirements. I was very impressed with Nowcomm and we look forward to > working with them over the coming years. > > Barry Smith | Royal Enfield > Nowcomm have been our network and telecommunications supplier and support > partner for over 10 years. During time, we’ve developed a strong working > relationship with great communication, technical expertise, and trust at its > heart. Nowcomm’s engineers consistently demonstrate responsiveness combined > with excellent network and security skills. Working with Nowcomm to support > and develop our Cisco voice and data systems continues to be a very positive > and stress-free experience. > > > Andy Evans | Middlesbrough Council > It was clear from Nowcomm’s proposal that they had both listened to and > understood our needs and had developed a solution to match. > > Matthew Wilkinson | Hawksford > Having a communications solution, that allows the right people, to talk to the > right experts, regardless of whether they’re in the office, or at customer > sites, or travelling around the world – is key to allowing us to continue to > grow the business. > > Stuart Walsh | AESSEAL > We can better manage demand and just as easily work from home or from partner > offices. The solution doesn’t just make us one council: it makes us One Derby. > > > Miles Peters | Derby City Council > The results speak for themselves. We achieved 160 attendees from the dental > sector on the day of our virtual dental training event. It is amazing to think > that this is almost 100 more than we have previously been able to physically > host. > > Dr Stuart Garton | The Dental House > We quickly realised we wanted to work with Nowcomm. We worked together on a > good technical solution. It was crucial that the service fitted with our > global requirements. I was very impressed with Nowcomm and we look forward to > working with them over the coming years. > > Barry Smith | Royal Enfield > Nowcomm have been our network and telecommunications supplier and support > partner for over 10 years. During time, we’ve developed a strong working > relationship with great communication, technical expertise, and trust at its > heart. Nowcomm’s engineers consistently demonstrate responsiveness combined > with excellent network and security skills. Working with Nowcomm to support > and develop our Cisco voice and data systems continues to be a very positive > and stress-free experience. > > > Andy Evans | Middlesbrough Council > It was clear from Nowcomm’s proposal that they had both listened to and > understood our needs and had developed a solution to match. > > Matthew Wilkinson | Hawksford > Having a communications solution, that allows the right people, to talk to the > right experts, regardless of whether they’re in the office, or at customer > sites, or travelling around the world – is key to allowing us to continue to > grow the business. > > Stuart Walsh | AESSEAL > We can better manage demand and just as easily work from home or from partner > offices. The solution doesn’t just make us one council: it makes us One Derby. > > > Miles Peters | Derby City Council WHY YOU’LL LOVE NOWCOMM SOLUTIONS * USERS * Fast, responsive performance * No more bottlenecks * Quick incident resolution * Zero production disruption * C-SUITE * Lower, more predictable costs * Better ROI and productivity * Flexible procurement options * Fewer IT headaches * Reduce Risk * IT DEPARTMENT * Integrated network, data, I.T. and security solutions from the one accountable vendor * Focus internal IT on application and end-user experience * Get off the break/fix merry-go-round * We are an extension of your team on hand when you need us * 0300 3031200 * hello@nowcomm.com * * Head Office Stanier Way, Wyvern Business Park, Derby DE21 6BF, UK * * * OUR SOLUTIONS * Infrastructure & Networks * Security & Protection * Support & Managed Services * Voice & Video Solutions GOT A QUESTION? * Name * Email * Message " + "" + "" + "" + badgecount + "" + " "); /*$('[data-toggle=\"tooltip\"]').tooltip();*/ doc.close(); /* for test */ var doc1 = document.getElementById('chatunread-frame').contentWindow.document; doc1.open(); doc1.write("" + "x " + //"" + ""); doc1.close(); IMIGeneral.storeLocal("style_" + document.getElementById("divicw").getAttribute("data-bind") + "_" + window.location.hostname, msg); document.getElementById('chatbutton').style.display = "block"; } else { document.getElementById("divicw").innerHTML = ''; } } catch (e1) { } }, chatswitchicon: function (type) { console.log("Chatswitchicon::" + type); try { if (type === undefined || type == 1 || type == 0) { var destination = document.getElementById('iframechatwindow').contentWindow; msg = { "action": "register_rtm", "host": window.location.hostname }; destination.postMessage(msg, domainUrl); } /*type=1-max and 0- min */ var isMobile = "0"; // if (window.innerWidth > 768) { // document.getElementById('divchatmain').className = 'main-chat-cont'; // } else { // document.getElementById('divchatmain').className = 'main-chat-cont chatmobile'; // isMobile="1"; // } if ((navigator.userAgent.indexOf("Mobile")) != -1) { isMobile = "1"; } sessionStorage.setItem("data-bind", document.getElementById("divicw").getAttribute("data-bind")); sessionStorage.setItem("data-org", document.getElementById("divicw").getAttribute("data-org")); var iframe = document.getElementById('imi-chatbutton'); if (iframe == null || iframe == undefined) return; var innerDoc = iframe.contentDocument || iframe.contentWindow.document; //Open Widget if (document.getElementById("divchatmain").style.display === 'none' && (type == 1 || type == 2 || type == undefined)) { document.getElementById("divchatmain").style.display = "block"; IMIGeneral.checkmobile(); //if ((window.outerWidth < 497) && (document.documentElement.classList.contains('imichatmobile-active') == false) && document.getElementById("divchatmain").style.display == "block") { var className = " " + document.documentElement.className + " "; if ((window.outerWidth < 700) && (" " + className + " ").replace(/[\n\t]/g, " ").indexOf("imichatmobile-active") > -1 && document.getElementById("divchatmain").style.display == "block") { // if((document.documentElement.classList.value.split(/\s+|\./).filter(word => word === 'imichatmobile-active').length==1) == false){ document.documentElement.classList.remove("imichatmobile-active"); document.documentElement.className = document.documentElement.className + " imichatmobile-active"; // } } else { document.documentElement.className = document.documentElement.className.replace(' imichatmobile-active', ''); } document.getElementById('chatunread-frame').style.display = "none"; innerDoc.getElementById("widgetlbtn").setAttribute("class", "open-btn state1 " + buttonType + " close-btn"); // innerDoc.getElementById("widgetlbtn").setAttribute("aria-label", "Close web chat"); innerDoc.getElementById("widgetlbtn").setAttribute("aria-expanded", "true"); document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").style.display = "none"; document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText = ""; localStorage.setItem(fingerprint + "_" + _skey + "_badgecount", 0); localStorage.setItem(fingerprint + "_" + _skey + "_cardcount", 0); IMIChatInit.clearmsgcards(); // if (IMIGeneral.getBrowserName() == "safari") { // if (IMIGeneral.detectIOS()) { // document.body.classList.add('chatnoscroll'); // } // } if (type === undefined) { var destination = document.getElementById('iframechatwindow').contentWindow; msg = { "action": "showiframe", "host": window.location.hostname, "chatmobile": isMobile }; destination.postMessage(msg, domainUrl); document.getElementById("iframechatwindow").setAttribute("aria-hidden","false"); } return; } //Close Widget if (document.getElementById("divchatmain").style.display === 'block' && (type == 0 || type == 2 || type == undefined)) { document.documentElement.className = document.documentElement.className.replace(' imichatmobile-active', ''); //document.body.classList.remove('chatnoscroll'); document.getElementById("divchatmain").style.display = "none"; innerDoc.getElementById("widgetlbtn").setAttribute("class", "open-btn state " + buttonType); innerDoc.getElementById("widgetlbtn").setAttribute("aria-expanded", "false"); innerDoc.getElementById("widgetlbtn").focus(); document.getElementById('chatunread-frame').style.display = "block"; localStorage.setItem(fingerprint + "_" + _skey + "_cardcount", 0); document.getElementById("iframechatwindow").setAttribute("aria-hidden", "true"); return; } //var iframeEl = document.getElementById("iframechatwindow"); // Make sure you are sending a string, and to stringify JSON // iframeEl.contentWindow.postMessage("hello", '*'); return; } catch (e) { console.log("LaunchProactiveMsgManager:" + e.msg); } }, clearmsgcards: function () { document.getElementById('chatunread-frame').contentWindow.document.getElementById("msg-list").innerHTML = ""; document.getElementById('chatunread-frame').contentWindow.document.getElementById("ancclearcards").style.display = "none"; //document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").style.display = "none"; //document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText == ""; localStorage.setItem(fingerprint + "_" + _skey + "_cardcount", 0); }, openchat: function (event) { document.getElementById('imichat-fullscreen-modal').className = 'imichat-fullscreen-modal'; var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'openchat', threadid: event.data.threadid, proactive_id: event.data.proactive_id }, '*'); parent.IMIChatInit.chatswitchicon(2); }, badgecount: function (event) { try { if (document.getElementById("divchatmain").style.display === 'none') { var count = document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText; if (count == 0 || count == "") { count = 1; } else { count = parseInt(count) + 1; } var duplicate = 0; var innerDivs; var innerDivsCount = 0; var refChild; IMIChatInit.clearmsgcards(); var containerDiv = document.getElementById('chatunread-frame').contentWindow.document.getElementById("msg-list"); if (count > 1) { innerDivs = containerDiv.getElementsByClassName("msg"); if (innerDivs != undefined) { innerDivsCount = innerDivs.length; for (var i = 0; i < innerDivs.length; i++) { if ("msg_" + event.data.msgtransid == innerDivs[i].id) { duplicate = 1; } } refChild = innerDivs[0]; } } var cardcount; var checkbadgecount; if (innerDivs == undefined) { localStorage.setItem(event.data.fingerprint + "_" + _skey + "_cardcount", 1); } document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").style.display = "block"; if (duplicate == 0) { if (parseInt(innerDivsCount) == 5) { containerDiv.removeChild(document.getElementById('chatunread-frame').contentWindow.document.getElementsByClassName('msg')[4]); containerDiv.removeChild(document.getElementById('chatunread-frame').contentWindow.document.getElementsByClassName('msgclear')[4]); innerDivsCount = innerDivsCount - 1; } if ((parseInt(innerDivsCount) < 1 && event.data.badge_type === undefined) || event.data.badge_type === 2 || event.data.badge_type === 3) { var node = document.createElement("div"); var node1 = document.createElement("div"); var textnode = document.createTextNode(event.data.msg); if (textnode.data.length > 45) { if (event.data.badge_type === undefined || event.data.badge_type === 2) { textnode.data = textnode.data.substr(0, 45) + "..."; } else { textnode.data = textnode.data; } } node.className = "msg"; node.style = "cursor:pointer;"; node1.className = "msgclear"; node.id = "msg_" + event.data.msgtransid; // Create a text node node1.id = "msgclear_" + event.data.msgtransid; node1.style = "clear:both;"; node.addEventListener("click", function () { window.parent.postMessage({ action: 'openchat', threadid: event.data.threadid, proactive_id: event.data.proactive_id }, '*'); }); if (event.data.msg_from !== undefined && event.data.msg_from !== "") { var span = document.createElement("span"); //var span span.innerHTML = '' + event.data.msg_from + ':'; node.appendChild(span); } else if (event.data.msg_from === undefined || event.data.msg_from == "") { var span = document.createElement("span"); //var span span.innerHTML = 'New Conversation:'; node.appendChild(span); } node.appendChild(textnode); var height = document.getElementsByClassName('main-unreadchat-cont')[0].style.height; if (height == "") { height = 70; } if (innerDivsCount == 0) { height = document.getElementsByClassName('main-unreadchat-cont')[0].style.height = "150px"; } /* else if (innerDivsCount == 2) { height = document.getElementsByClassName('main-unreadchat-cont')[0].style.height = "150px"; } else if (innerDivsCount > 2) {*/ else { document.getElementsByClassName('main-unreadchat-cont')[0].style.height = parseInt(height) + 60 + "px"; } var referenceNode = document.getElementById('chatunread-frame').contentWindow.document.getElementById("msg-list"); // document.querySelector('#some-element'); if (innerDivsCount == 0) { referenceNode.appendChild(node); referenceNode.appendChild(node1); } else { referenceNode.insertBefore(node, refChild); referenceNode.insertBefore(node1, refChild); if ((window.innerHeight + 100) < (document.getElementsByClassName("main-unreadchat-cont")[0].style.height)) { var frame = document.getElementById('chatunread-frame'); var c = frame.contentDocument || frame.contentWindow.document; c.getElementsByTagName("body")[0].offsetHeight = '80%'; c.getElementsByTagName("body")[0].style.overflow = "auto"; } } if (event.data.badge_type === 3) { document.getElementsByClassName("main-unreadchat-cont")[0].style.height = "100%"; var frame = document.getElementById('chatunread-frame'); var c = frame.contentDocument || frame.contentWindow.document; c.getElementsByClassName("msg")[0].style.maxHeight = "unset"; var frameheight = c.getElementsByTagName("body")[0].offsetHeight; document.getElementsByClassName("main-unreadchat-cont")[0].style.height = frameheight + "px"; } } else if (event.data.badge_type === 4) { var fullscreen_modal = document.getElementById('imichat-fullscreen-modal'); fullscreen_modal.className = 'imichat-fullscreen-modal imichat-open'; fullscreen_modal.contentWindow.postMessage({ action: 'bind_data', proactive_id: event.data.proactive_id, threadid: event.data.threadid, msg_from: event.data.msg_from, msg: event.data.msg, btn_chat_now_open: IMILocalisation.getValue(_IMIchat_widget_lang, "proactive_poupup_chat_now_button", "Chat Now"), btn_chat_now_close: IMILocalisation.getValue(_IMIchat_widget_lang, "proactive_poupup_close_button", "Close") }, "*"); } cardcount = parseInt(localStorage.getItem(event.data.fingerprint + "_" + _skey + "_cardcount")) + 1; localStorage.setItem(event.data.fingerprint + "_" + _skey + "_cardcount", cardcount); localStorage.setItem("fingerprint", event.data.fingerprint); localStorage.setItem(event.data.fingerprint + "_" + _skey + "_badgecount", count); document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText = count; } document.getElementById('chatunread-frame').contentWindow.document.getElementById("ancclearcards").style.display = (event.data.badge_type === undefined || (event.data.badge_type === 2 || event.data.badge_type === 3)) ? "block" : "none"; } } catch (e) { console.log("badgecount:" + e.msg); } }, resize: function () { try { var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'resize', width: window.outerWidth //window.innerWidth//screen.width // document.body.clientWidth }, "*"); IMIGeneral.checkmobile(); } catch (e) { } }, LaunchProactiveMsgManager: function (domainName, callback) { try { var widget_styles = localStorage.getItem("style_" + document.getElementById("divicw").getAttribute("data-bind") + "_" + window.location.hostname); if (widget_styles == null && !JSON.parse(widget_styles).enable_proactive) { callback(); return; } var body = document.getElementsByTagName('body')[0]; var script = document.createElement('script'); script.type = 'text/javascript'; script.src = IMIChatInit.domainName() + '/js/proactive-msg-manager.js'; body.appendChild(script); script.addEventListener('load', function (event) { console.log('proactive manager loaded;'); var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'proactive-manager-loaded', attrkey: document.getElementById("divicw").getAttribute("data-bind"), host: window.location.hostname }, "*"); callback(); }); } catch (e) { console.log("LaunchProactiveMsgManager:" + e.msg); } }, processAbandonedChats: function (type) { var browser_fingerprint = localStorage.getItem("fingerprint"); var url = IMIGeneral.profileUrl() + "livechats/" + _attr_key + "/customers/" + browser_fingerprint + "/abandoned?host=" + window.document.URL; url = url + "&type=" + type; var body = JSON.stringify({ "is_reloaded": false, "is_closechat": true }); var headers = { type: 'application/json' }; var blob = new Blob([body], headers); navigator.sendBeacon(url); }, handleAbandonedChats: function () { // Attach the event keypress to exclude the F5 refresh //jQuery(window).on('keydown', function (e) { window.addEventListener('keydown', function (e) { if (e.keyCode == 116) { _IMIchat_IsValidNavigation = true; } }); window.addEventListener("beforeunload", function (e) { sessionStorage.setItem(_attr_key + "_imichat-reload-check", document.referrer); console.log(document.referrer); //sessionStorage.setItem("imi_tabid", Math.random().toString(16).slice(2)); if (_IMIchat_IsValidNavigation !== undefined && !_IMIchat_IsValidNavigation) { IMIChatInit.processAbandonedChats("unload"); } }); if (window.performance.navigation.type == 1) { IMIChatInit.processAbandonedChats("load"); } }, loadJQuery: function (domainName, callback) { if (typeof (jQuery) !== 'undefined') { callback(); return; } var body = document.getElementsByTagName('body')[0]; var script = document.createElement('script'); script.type = 'text/javascript'; script.src = domainName + '/js/jquery-3.1.1.js'; body.appendChild(script); script.addEventListener('load', function (event) { callback(); }); return; }, on: function (func_name, callback) { if (typeof callback != 'function') { console.error('function was expected.'); return; } switch (func_name) { case 'imichat-widget:ready': _IMIchat_callback_dic['imichat-widget:ready'] = callback; break; } }, checklocalStorage: function () { var test = 'test'; try { localStorage.setItem(test, test); localStorage.removeItem(test); return true; } catch (e) { return false; } }, call_previous_chats: function () { try { var destination = document.getElementById('iframechatwindow').contentWindow; msg = { "action": "showiframe", "host": window.location.hostname, "chatmobile": ((navigator.userAgent.indexOf("Mobile")) != -1) ? "1" : "0" }; destination.postMessage(msg, domainUrl); } catch (e) { } }, check_clear_session_chats: function () { if (document.referrer == sessionStorage.getItem(_attr_key + "_imichat-reload-check")) { return false; } else if (sessionStorage.getItem(_attr_key + "_imichat-reload-check") == undefined) { return true; } else { console.log("Hey, Thanks for visiting again"); return false; } } }; }(); if (IMIChatInit.checklocalStorage()) { IMIChatInit.init(); } else { document.getElementById("divicw").innerHTML = " \n \n \nError: Cookies Disabled We use cookies to enable best chat experience. Follow these directions to re-enable cookies specific to your browser type or re-open this website in a cookie-enabled browser. "; console.log("Local storage not supported"); } var imichatwidget = { // get hasInitiatedConversation() { // if (sessionStorage.getItem("imichat_hasinitconvexist") == null) // return false; // if (sessionStorage.getItem("imichat_hasinitconvexist") == "1") { // return true; // } else { // return false; // } // }, hasInitiatedChat: function () { if (sessionStorage.getItem("imichat_hasinitconvexist") == null) return false; if (sessionStorage.getItem("imichat_hasinitconvexist") == "1") { return true; } else { return false; } }, show: function () { //$("#divicw").show();return; document.getElementById("divicw").style.display = 'block'; }, hide: function () { // $("#divicw").hide();return; document.getElementById("divicw").style.display = 'none'; }, /* test:function() { if(sessionStorage.getItem("imichat_hasinitconvexist")==null) return false; if(sessionStorage.getItem("imichat_hasinitconvexist")=="1") { return true; } else { return false; } },*/ maximizeWindow: function () { IMIChatInit.chatswitchicon(1); IMIChatInit.resize(); IMIChatInit.call_previous_chats(); return; }, minimizeWindow: function () { return IMIChatInit.chatswitchicon(0); }, init: function (jsondata, callback) { if (typeof callback != 'function') { console.error('function was expected.'); return; } var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'imichat_custom_chat_fields', data: jsondata, type: 'add' }, '*'); _IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'] = callback; }, update: function (jsondata, callback) { if (typeof callback != 'function') { console.error('function was expected.'); return; } var destination = document.getElementById('iframechatwindow').contentWindow; destination.postMessage({ action: 'imichat_custom_chat_fields', data: jsondata, type: 'update' }, '*'); _IMIchat_callback_dic['imichat-widget:custom_chat_fields_update'] = callback; }, on: function (func_name, callback) { if (typeof callback != 'function') { console.error('function was expected.'); return; } switch (func_name) { case 'imichat-widget:ready': _IMIchat_callback_dic['imichat-widget:ready'] = callback; break; } } }; /* function imichatWidgetLoaded(){imi imichatwidget.maximizeWindow(); }*/