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Text Content

Coming July 1st
Say hello to your newest team member
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June 19, 2024
The future of Customer Experience. All in one place.
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Product


Gorgias Helpdesk
All-in-one support inbox to respond to shoppers

Gorgias Automate
Instant resolutions for happier customers and a happier team


Gorgias Convert
Elevate your website conversion rate with powerful onsite campaigns

Capabilities


Omnichannel
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Artificial Intelligence
Lightspeed AI features to get more done in a fraction of the time

Statistics
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App Store
All your favorite apps, connected to Gorgias
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SEE GORGIAS IN ACTION

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AUTOMATE YOUR WORK
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Automate with precision

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ECOMMERCE CUSTOMER EXPERIENCE PLATFORM


EMPOWERING BRANDS TO GROW THROUGH AI-POWERED CX


THE UNIFIED CUSTOMER EXPERIENCE PLATFORM – TRUSTED BY 15,000+ ECOMMERCE BRANDS –
THAT SAVES TIME AND MONEY, FREEING UP YOUR TEAMS’ TIME TO PROVIDE GREAT
EXPERIENCES.

Start free trialBook a demo

Trusted by 15,000 brands on their journey from first sale to hundreds of
millions in GMV globally



GROW YOUR BRAND WITH AN AI-POWERED CUSTOMER EXPERIENCE PLATFORM THAT RETAINS
CUSTOMERS

Automate 60%+ of your customer support

Gorgias AI and automation tools are built on your own data and integrations,
putting you in control. Quickly give the right answer to your customers, every
time. See real results in your first month.

Learn more ↗︎
Every conversation, all in one place

Bring fragmented customer conversations, channels, and tools into one unified
helpdesk to increase support efficiency.

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Turn shoppers into repeat customers

Revenue generation made easy. Drive higher GMV by proactively engaging with
customers at key moments with onsite campaigns.

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SEE GORGIAS IN ACTION

Jump into our 2-minute tour to see how Gorgias can transform your interactions.



CONNECT YOUR ENTIRE ECOMMERCE TECH STACK

Connect 100+ apps to empower your team, share customer data between tools, and
make updates in other apps — all from within Gorgias.

View customer data in the support ticket sidebar
Streamline your work and boost cross-team collaboration
Make updates in other tools without switching tabs

4.3


683 reviews


SUPPORTING BRANDS AS UNIQUE AS YOURS

Now, customers can self-serve for 50% of interactions. It's a win-win: Our team
has double the time to focus on tickets that need human attention, and customers
are getting much faster responses.

Molly Kerrigan

Senior Director of Retention

at

Shinesty

Automating low-stakes, high-volume tickets lets my team focus on meaningful,
personalized conversations and boosted our CSAT to 4.77.

Clara Zaoui

Head of CRM and Customer Care

at

Joone

At 6pm on the second day of Black Friday week, our CX agent said: ‘Alright, I’ll
see you tomorrow. We’re at inbox zero.’ Without Automate, that wouldn’t happen.

Ron Shah

CEO and Co-Founder

at

Obvi

Now, customers can self-serve for 50% of interactions. It's a win-win: Our team
has double the time to focus on tickets that need human attention, and customers
are getting much faster responses.

Molly Kerrigan

Senior Director of Retention

at

Shinesty

Automating low-stakes, high-volume tickets lets my team focus on meaningful,
personalized conversations and boosted our CSAT to 4.77.

Clara Zaoui

Head of CRM and Customer Care

at

Joone

At 6pm on the second day of Black Friday week, our CX agent said: ‘Alright, I’ll
see you tomorrow. We’re at inbox zero.’ Without Automate, that wouldn’t happen.

Ron Shah

CEO and Co-Founder

at

Obvi

Now, customers can self-serve for 50% of interactions. It's a win-win: Our team
has double the time to focus on tickets that need human attention, and customers
are getting much faster responses.

Molly Kerrigan

Senior Director of Retention

at

Shinesty

 * 
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 * 




EVERYTHING YOU NEED TO GROW THROUGH AI-POWERED CX

helpdesk

Connect all of your support channels in a single platform, increasing support
efficiency.

Learn more ↗︎

automate

Get easy to set up AI that delivers relevant, accurate, and on-brand answers to
automate 60%+ of your support.

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convert

Personalize every interaction for customers and shoppers alike to increase
sales.

Learn more ↗︎

voice

Add a human touch that can help your brand build trust and empathy to resolve
issues fast.

Learn more ↗︎

sms

The easiest way to offer conversational text message support for an
uninterrupted conversation with customers on the go.

Learn more ↗︎


CELEBRATED BY CUSTOMERS & INDUSTRY EXPERTS ALIKE





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Product

+ Shopify



+ Magento



+ BigCommerce

Support by PhoneLatest ReleasesSupport DocumentationDevelopersService
StatusRoadmapPricing
Compare
ZendeskKustomerRe:amazeHelp ScoutFreshdeskGladlyFrontShopify Inbox
Resources
Benchmark toolROI calculatorBlogCustomer StoriesApp storeRefer a FriendRefer a
ClientHelp center
Company
About GorgiasCareersSustainabilityMeet the teamPeople resourcesGorgias
PartnersBecome a PartnerPartner Login
PrivacyLegalSecurity

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