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69.192.160.55
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Submitted URL: https://global-cdm.net/sap/public/cuan/link/100/27F233793CD83C11C6117B9F9E9A62D16163F602?_V_=2&_K11_=A8E48D75C8C85E7C3A...
Effective URL: https://www.samsung.com/my/offer/samsung-care-plus/?sap-outbound-id=27F233793CD83C11C6117B9F9E9A62D16163F602&utm_source=...
Submission: On September 05 via api from US — Scanned from DE
Effective URL: https://www.samsung.com/my/offer/samsung-care-plus/?sap-outbound-id=27F233793CD83C11C6117B9F9E9A62D16163F602&utm_source=...
Submission: On September 05 via api from US — Scanned from DE
Form analysis 7 forms found in the DOM
Name: signInForm — GET https://account.samsung.com/accounts/v1/DCGLMY/signInGate
<form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLMY/signInGate">
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<form action="javascript:;" class="gnb-search__form" role="search" autocomplete="off">
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<span class="gnb-search__placeholder">Galaxy Z Flip4</span>
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<use href="#search-bold"></use>
</svg>
</button>
</div>
</fieldset>
</form>Text Content
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* Home Home
* Offer Offer
* Samsung Care+ Samsung Care+
SAMSUNG CARE+,
A WORRY-FREE TOTAL CARE SERVICE
Plan for the unplanned with extended coverage
* SAMSUNG CARE+
* About selected
* Coverage selected
* How to buy selected
* Contact us selected
* IMEI selected
LIFE HAPPENS BUT SAMSUNG CARE+ HAS YOU COVERED
Enjoy peace of mind with Samsung Care+, a wide-ranging mobile care plan for your
new Galaxy device. You’ll stay worry-free beyond the standard warranty, with
complete protection for all accidental breakage and breakdown for up to 2 years.
Whatever happens, our Galaxy experts will work to help get you back on track.
Stop automatic slide show
STAY WORRY-FREE
FOR 2 YEARS*
Enjoy free 1 year extended warranty + 3x protective film replacements
*Coverage includes 1 year manufacturing warranty + 1 year extended warranty
by Samsung Care+ worth up to RM599
Terms and conditions apply
Buy now
STAY PROTECTED WITH UPGRADED COVERAGE
Get 40% off PWP on 1 year or 2 years
accidental & liquid damage coverage
Promo ends Oct 31. 2022
Buy now
STAY WORRY-FREE
FOR 2 YEARS*
Enjoy free 1 year extended warranty + 3x protective film replacements
*Coverage includes 1 year manufacturing warranty + 1 year extended warranty
by Samsung Care+ worth up to RM599
Terms and conditions apply
Buy now
STAY PROTECTED WITH UPGRADED COVERAGE
Get 40% off PWP on 1 year or 2 years
accidental & liquid damage coverage
Promo ends Oct 31. 2022
Buy now
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HERE'S WHAT'S COVERED
DEVICE
REPAIR
Repairs for accidental breakage
WATER
DAMAGE
Get hassle-free repair services for accidental damage caused by water or other
liquids.
BREAKDOWN REPAIR
Repairs for mechanical and electrical defects during the second year
DEVICE REPLACEMENT
Replaces your device when it cannot be repaired
FREE PICK UP AND DELIVERY
We pick up your broken device to repair and deliver back to you in mint
condition for free
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SERVICE PLANS AND FEES
Service Plans and Fees
Smartphone Model
Tablet Model
1 Year
Accidental & Liquid Breakage
Upfront Price
2 Year
Accidental & Liquid Breakage
with Breakdown
Upfront Price
Service Fee
Per Claim
Galaxy A01, Galaxy A01 Core, Galaxy A02, Galaxy A02s,
Galaxy A03, Galaxy A03s, Galaxy A10s, Galaxy A11,
Galaxy A12, Galaxy M02, Galaxy M11, Galaxy M12
Galaxy Tab A8 (2019),
Galaxy Tab A7 Lite,
Galaxy Tab A7 Lite LTE
RM 55
RM 105
RM 129
Galaxy A13, Galaxy A21s, Galaxy A22, Galaxy A22 5G,
Galaxy A23, Galaxy A31, Galaxy A32, Galaxy A32 5G,
Galaxy A33 5G, Galaxy A51, Galaxy A52,
Galaxy M21, Galaxy M31, Galaxy M32, Galaxy M22
Galaxy Tab A8 Plus (2019),
Galaxy Tab S6 Lite
Galaxy Tab A7, Galaxy Tab A7 (LTE),
Galaxy Tab A8, Galaxy Tab A8 LTE
RM 110
RM 210
Galaxy Note10 Lite, Galaxy S20 FE, Galaxy S20 FE 5G,
Galaxy S21 FE 5G, Galaxy A42 5G, Galaxy A52 5G,
Galaxy A52s 5G, Galaxy A53 5G, Galaxy A71, Galaxy A72,
Galaxy A73 5G, Galaxy M51, Galaxy M52 5G, Galaxy M62
Galaxy Tab S6 Lite (LTE),
Galaxy Tab S7, Galaxy Tab S7 FE,
Galaxy Tab S7 FE (LTE), Galaxy Tab S8
RM 220
RM 420
Galaxy Note20, Galaxy Note20 5G, Galaxy Note20 Ultra 5G,
Galaxy S20, Galaxy S20+, Galaxy S20 Ultra 5G,
Galaxy S21 5G, Galaxy S21+ 5G, Galaxy S21 Ultra 5G,
Galaxy S22 5G, Galaxy S22+, Galaxy S22 Ultra 5G
Galaxy Tab S7 (LTE), Galaxy Tab S7+,
Galaxy Tab S8+, Galaxy Tab S8 Ultra
RM 330
RM 630
RM 249
Galaxy Z Flip3 5G
-
RM 699
RM 1,199
RM 629
Galaxy Z Fold3 5G
-
RM 799
RM 1,299
Service Plans and Fees
Smartphone Model
1 Year
Accidental & Liquid Breakage
Upfront Price
2 Year
Accidental & Liquid Breakage
Upfront Price
Service Fee
Per Claim
Galaxy Z Flip4 5G
RM 699
RM 969
RM 629
Galaxy Z Fold4 5G
RM 799
RM 999
Service Plans and Fees
Smartwatch Model
1 Year
Accidental & Liquid Breakage
Upfront Price
2 Year
Accidental & Liquid Breakage
with Breakdown
Upfront Price
Service Fee
Per Claim
Galaxy Watch4 Bluetooth (40mm), Galaxy Watch4 LTE (40mm),
Galaxy Watch5 Bluetooth (40mm), Galaxy Watch5 Bluetooth (44mm)
RM 69
RM 179
RM 129
Galaxy Watch4 Classic Bluetooth (46mm),
Galaxy Watch5 LTE (40mm), Watch5 LTE (44mm)
RM 99
RM 249
Galaxy Watch4 Classic LTE (46mm),
Galaxy Watch5 Pro Bluetooth (45mm), Galaxy Watch5 Pro LTE (45mm)
RM 139
RM 339
*Samsung Care+ prices are subject to change without prior notice. All prices
indicated inclusive of SST.
Replacement device will be provided in the case where the breakage cannot be
repaired.
For more information, contact Samsung Care+ Hotline 03 9078 4999.
Terms & conditions
Privacy policy
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HOW AND WHERE TO BUY
Protecting your device is easy. You can buy Samsung Care+ with your new Samsung
device purchase. Just choose one of the store options below.
BUYING A NEW GALAXY FROM SAMSUNG.COM AND WANT TO PROTECT IT AT THE SAME TIME?
Getting a new Galaxy? Purchase Samsung Care+ together with your new device on
Samsung.com to give yourself peace of mind.
Go to site
1. ADD SAMSUNG CARE+ TO YOUR ORDER
From our samsung.com, select the Samsung Care+ plan for your new Galaxy device
and add it to your cart.
2. COMPLETE YOUR PURCHASE
Head to the checkout to buy your device and Samsung Care+ plan at the same time.
3. RELAX. YOU'RE COVERED.
Now you can enjoy your new Galaxy device to the fullest. Plus, check your
coverage status anytime on the Samsung Members app.
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NEED COVERAGE FOR YOUR GALAXY?
Purchase Samsung Care+ at your nearest Samsung Experience Store during or after
purchase of a new Galaxy device to protect it from the unexpected.
Search nearby
1. VISIT YOUR NEAREST SAMSUNG EXPERIENCE STORE
A Samsung professional will help you find out your device status and purchase
Samsung Care+ at your nearest Samsung Experience Store.
2. COMPLETE YOUR PURCHASE
Head to checkout to purchase your Samsung Care+ plan. Our sales expert will
register your device through our retail portal.
3. RELAX. YOU'RE COVERED.
Once you are activated, you can enjoy your new Galaxy device to the fullest.
Plus, check your coverage status anytime on the Samsung Members app.
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HOW TO CLAIM YOUR BENEFITS
WITH SAMSUNG CARE+
A Samsung professional will help you find out your device status and purchase of
Samsung Care+ at your nearest Samsung service centre.
1
ACCIDENTS HAPPEN
Oops! You’ve dropped your phone on your way to work – and to your dismay, the
screen seems to be shattered. What should you do?
2
WE HAVE YOU COVERED
If you are already a Samsung Care+ member, rest easy. We can restore your device
quick and easy.
3
NO HASSLE, NO WORRIES
Call the Samsung Care+ Hotline or visit your nearest Samsung service center
within 14 days of occurrence for authorized, convenient repair services provided
by our trained professionals.
4
RELAX
Have your device picked up and delivered to your doorstep for free.
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CONTACT US HERE.
TEL. 03 9078 4999
MON. - SUN. 9:00 - 18:00
Make a service request or check your service plan benefits.
For more information, go to
www.samsung.com/my/support/
IT’S EASY TO FIND YOUR IMEI NUMBER
To submit a service request, you’ll need your 15-digit IMEI number ready. Here’s
how to find it.
METHOD 1
Dial *#06# from your phone.
Your IMEI number will appear on your screen.
METHOD 2
On your phone, go to Settings and then tap "About phone".
Look for your IMEI number on the screen.
Press and hold your finger on the IMEI number to copy it to your clipboard.
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SAMSUNG CARE+
FOR BUSINESS
Device protection plan to maximize
your business continuity
Learn more
FIND OUT MORE
FREQUENTLY ASKED QUESTIONS
Answer to the most common questions about Samsung Care+
* WHAT IS SAMSUNG CARE+?
Samsung Care+ is a device repair service plan exclusively for Samsung
customers who has purchased a new Samsung device for up to 2 years. You may
choose to protect your device for either:
a) Samsung Care+ 1 Year Accidental & Liquid Breakage; or
b) Samsung Care+ 2 Years Accidental & Liquid Breakage; or
c) Samsung Care+ 2 Years Accidental & Liquid Breakage with 1 Year Breakdown
* WHAT IS THE DIFFERENCE BETWEEN SAMSUNG CARE+ AND SAMSUNG MANUFACTURER’S
WARRANTY?
Samsung Care+ provides door-to-door repair service for unintentional breaks
as well as electrical and mechanical breakdowns or malfunctions. The
breakdown repair service is an extension of Samsung Manufacturer’s Warranty
and is only available for the 2 years service plan.
* WHAT ARE THE BENEFITS OF SAMSUNG CARE+?
• Repairs for physical damages, liquid spills, mechanical and electrical
defects
• Replaces the device in the case when your broken device cannot be repaired
• Repairs performed only by Samsung’s Authorized Service Centers (ASC)
• Use of Samsung genuine parts for repair
• Free door-to-door pick up and delivery to you
* WHAT IS NOT COVERED BY SAMSUNG CARE+?
We advise you to read the full terms and conditions of our service before
purchasing. Some of the key exclusions to our service plans are:
• Wear-and-tear from daily use
• Replacement/Support for any data stored in the device
• Damage arising from unauthorized software/virus and software faults
• Failure of device to operate due to network infrastructure or subscription
service issues
* HOW DO I REQUEST A SERVICE?
1. You can visit https://my.careplus.co or call 03 9078 4999 to submit a
service request
2. You can choose to have it picked up from your location or go to any
Authorized Service Centers to deliver your broken device.
3. We will get your Samsung device repaired through our nationwide network of
Samsung Authorized Service Centers.
* HOW CAN I TRACK THE STATUS OF MY SERVICE REQUEST?
You can call 03 9078 4999 to track the status of your request. Otherwise, our
Samsung Care+ service team will contact you via email, sms or phone call to:
1. Inform you that your service request has been received
2. Confirm the pick up service to collect the broken device from you
3. Inform you when your device has been repaired
4. Inform when your device will be delivered to you
* WHEN WILL MY SAMSUNG CARE+ SERVICE PLAN EXPIRE?
Your Samsung Care+ service plan will expire at the end of the service plan
term that you have chosen, either 1 year or 2 years from the date of
purchase.
Samsung will terminate your service plan if:
1. Your phone’s IMEI number has been removed or altered
2. Your phone has been repaired by a service center that is not a Samsung’s
Authorized Service Center
3. You have exhausted the maximum repairs available.
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