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Hello Matthew, We would like to get your feedback on a recent ticket of yours
and the experience you had with the Service Desk and other teams. Please answer
the questions below based on your experience. We take every bit of feedback
seriously and want to ensure you have the best service possible. Ticket:
CS0300974 Summary: P81 struck at connecting state Thank you.
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1.The courtesy of the analyst?
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2.The technical skills/knowledge of the analyst?
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3.The timeliness of the service provided?
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4.The quality of the service provided?
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5.The overall service experience?
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6.Was your issue resolved to your satisfaction?
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No
7.If this ticket was for onboarding, please rate your onboarding experience. If
this ticket was not for an onboarding, please skip this question and move to
question 8.
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8.Do you have any additional feedback?
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9.Please have the support centre contact me
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No
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