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Text Content



 * SOLUTIONS
   * * * 
   * * * * MANAGEMENT INSIGHTS
         * REPORTING & DASHBOARDS
         * INCIDENT MANAGEMENT
         * EHS PROGRAM
         * TRAINING MANAGEMENT –
           https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_TRAINING.jpg
         * POLICIES & PROCEDURES –
           https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_CONTROLS.jpg
         * COMPANIES
       * * ENGAGING THE WORKFORCE
         * HAZARD ASSESSMENT
         * OBSERVATIONS & EVENTS
         * INSPECTIONS
         * TOOLBOX TALKS
         * ELEARNING
   * * * OTHER SOLUTIONS
       * FIELD ID™
       * INTEGRATIONS
       * EC AUDIT TOOL™
   * Close
 * INDUSTRIES
   * * * 
   * * * Infrastructure –
         https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_INFRASTRUCTURE.jpg
       * Utilities –
         https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_UTILITIES.jpg
       * Energy –
         https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_ENERGY.jpg
       * Construction –
         https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_CONSTRUCTION.jpg
       * Manufacturing –
         https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_MANUFACTURING.jpg
       * Mining –
         https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_MINING.jpg
   * * * 
   * Close
 * COMPANY
   * * * 
   * * * ABOUT
       * CAREERS
       * NEWSROOM
   * * * 
   * Close
 * PRICING
 * BLOG
   * * * 
   * * * * SUBJECT
         * SAFETY PARTICIPATION
         * REPORTING & METRICS
         * SAFETY STRATEGY
         * ROI OF SAFETY
         * EHS TECHNOLOGY
         * INDUSTRY NEWS / EVENTS
       * * RESOURCE
         * CASE STUDIES
         * INFOGRAPHICS
         * WEBINARS
         * WHITEPAPERS
   * * * 
   * Close



LOGINDEMO
 * SOLUTIONS
   * * * 
   * * * * MANAGEMENT INSIGHTS
         * REPORTING & DASHBOARDS
         * INCIDENT MANAGEMENT
         * EHS PROGRAM
         * TRAINING MANAGEMENT –
           https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_TRAINING.jpg
         * POLICIES & PROCEDURES –
           https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_CONTROLS.jpg
         * COMPANIES
       * * ENGAGING THE WORKFORCE
         * HAZARD ASSESSMENT
         * OBSERVATIONS & EVENTS
         * INSPECTIONS
         * TOOLBOX TALKS
         * ELEARNING
   * * * OTHER SOLUTIONS
       * FIELD ID™
       * INTEGRATIONS
       * EC AUDIT TOOL™
   * Close
 * INDUSTRIES
   * * * 
   * * * Infrastructure –
         https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_INFRASTRUCTURE.jpg
       * Utilities –
         https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_UTILITIES.jpg
       * Energy –
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       * Construction –
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       * Manufacturing –
         https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_MANUFACTURING.jpg
       * Mining –
         https://www.ecompliance.com/wp-content/uploads/2017/10/MEGA_NAV_MINING.jpg
   * * * 
   * Close
 * COMPANY
   * * * 
   * * * ABOUT
       * CAREERS
       * NEWSROOM
   * * * 
   * Close
 * PRICING
 * BLOG
   * * * 
   * * * * SUBJECT
         * SAFETY PARTICIPATION
         * REPORTING & METRICS
         * SAFETY STRATEGY
         * ROI OF SAFETY
         * EHS TECHNOLOGY
         * INDUSTRY NEWS / EVENTS
       * * RESOURCE
         * CASE STUDIES
         * INFOGRAPHICS
         * WEBINARS
         * WHITEPAPERS
   * * * 
   * Close


PRIVACY & ACCESSIBILITY

Privacy Policy

At eCompliance Management Solutions Inc. (“eCompliance”), we are committed to
maintaining the accuracy, confidentiality and security of your personal
information. This Privacy Policy describes the personal information that
eCompliance collects from or about you, how we use, and to whom we disclose that
information.

eCompliance has adopted a series of Privacy Policies in order to address the
specific privacy concerns of certain groupings of individuals. This Privacy
Policy applies to how we collect, use and disclose the personal information of
our customers, suppliers and other parties with whom we interact
Privacy Policy Effective for Canada and the United States

It is eCompliance’s policy to comply with the privacy legislation within each
jurisdiction in which we operate. Sometimes the privacy legislation and / or an
individual’s right to privacy are different from one jurisdiction to another.
This Privacy Policy covers only those activities that are subject to the
provisions of Canada’s and the United States of America’s federal, provincial,
and state privacy laws, as applicable.

This Privacy Policy has a limited scope and application. Consequently, the
rights and obligations contained in this Privacy Policy may not be available to
all individuals or in all jurisdictions.

Cookies Policy

Transient (or per-session) Cookies
These only exist for the duration of your site visit and are deleted on exit.
They recognise you as you move between pages, for example recording the items
you add to an online shopping basket. These cookies also help maintain security.

Persistent (or permanent) Cookies
These stay on your machine until they expire or are deleted. Many are built with
automatic deletion dates to help ensure your hard drive doesn’t get overloaded.
These cookies often store and re-enter your login information, so you don’t need
to remember login details.

We use both types of cookies. Additionally, cookies can be first- or third-party
cookies. First-party cookies are owned and created by the website you’re
viewing. Third-party cookies are owned and created by an independent company,
usually a company providing a service to the owners of the website.

What we use cookies for? Internet cookies are common and do not harm your system
– they just store or gather site information. They help you do things online,
like remembering login details so you don’t have to re-enter them when
revisiting a site.

We use cookies to:

• Gather customer journey information on our public site only
• Temporarily store input information in our calculators, tools, illustrations
and demonstrations
• Store details of your marketing, product preferences to improve our targeting
and enhance your journey through our sites and partner sites
• Evaluate our sites’ advertising and promotional effectiveness (we own the
anonymous data collected and don’t share it with anyone)

We don’t use cookies to track people’s Internet usage after leaving our sites
and we don’t store personal information in them that others could read and
understand. We will not sell or distribute cookie information without your prior
consent.

What Is Personal Information?
For the purposes of this Privacy Policy, personal information is any information
about an identifiable individual, other than an individual’s business contact
information when collected, used or disclosed for the purposes of enabling the
individual to be contacted in relation to their business responsibilities.

What Personal Information Do We Collect?
We collect and maintain different types of personal information in respect of
the individuals with whom we interact. This includes:

• contact and identification information, such as your name, address, telephone
number and e-mail address;
• product and service related information concerning the products and services
that we provide to, or receive from, you;
• credit and financial information such as your direct deposit and banking
information; and
• business relationship information, including information related to your
agreements, preferences, advisors and decision-makers, feed-back and information
requested by or provided to you.

We may also collect market-related information, which may include personal
information, concerning market trends and activities impacting our business.
This information may include contract terms, financial information and other
information for the purpose of market analysis and strategic planning.

eCompliance’s operations include activities related to providing health, safety
and environment (HSE) programs; as such, eCompliance may also collect personal
information from individuals participating in and / or impacted by those
activities, including information related to obtaining permits and licenses,
emergency planning and environmental stewardship.

As a general rule, eCompliance collects personal information directly from you.
In most circumstances where the personal information that we collect about you
is held by a third party, we will obtain your permission before we seek out this
information from such sources (such permission may be given directly by you, or
implied from your actions).

From time to time, we may utilize the services of third parties and may also
receive personal information collected by those third parties in the course of
the performance of their services for us or otherwise. Where this is the case,
we will take reasonable steps to ensure that such third parties have represented
to us that they have the right to disclose your personal information to us.

Why Do We Collect Personal Information?
eCompliance collects personal information to enable us to manage, maintain, and
develop our operations, including:

 * * to establish, maintain and manage our relationship with you so that we may
     provide you with, or receive from you, the products and services that have
     been requested;
   * to be able to review the products and services that we provide to you so
     that we may understand your requirements for our products and services and
     so that we may work to improve our products and services;
   * to be able to review the products and services that we obtain from you so
     that we may work with you and so that you may understand our requirements
     for such products and services;
   * to be able to comply with your requests (for example, if you prefer to be
     contacted at a business or residential telephone number and advise us of
     your preference, we will use this information to contact you at that
     number);
   * to enable us to undertake our environmental, health and safety activities,
     including incident planning, response and investigation;
   * to protect us against error, fraud, theft and damage to our goods and
     property;
   * to enable us to comply with applicable law or regulatory process (for
     example, we may collect personal information to satisfy the obligations
     imposed on us by our various regulators); and
   * any other reasonable purpose to which you consent.

How Do We Use and Disclose Your Personal Information?
We may use or disclose your personal information:

• for the purposes described in this Privacy Policy; and
• for any additional purposes for which we have obtained your consent to the use
or disclosure of your personal information.

We may use or disclose your personal information without your knowledge or
consent where we are permitted or required by applicable law or regulatory
requirements to do so.

When Do We Disclose Your Personal Information?
We may share your personal information with our employees, contractors,
consultants and other parties who require such information to assist us with
managing our relationship with you, including third parties that provide
services to us or on our behalf.
For example, our third party service providers may provide certain information
technology and data processing services to us from time to time so that we may
operate our business, and as result, your personal information may be collected,
used, processed, stored or disclosed in the United States of America.

In addition, personal information may be disclosed or transferred to another
party during the course of, or completion of, a change in ownership of or the
grant of a security interest in, all or a part of eCompliance or its affiliates
through, for example, an asset or share sale, or some other form of business
combination, merger or joint venture, provided that such party is bound by
appropriate agreements or obligations and required to use or disclose your
personal information in a manner consistent with the use and disclosure
provisions of this Privacy Policy, unless you consent otherwise.

Further, your personal information may be disclosed:
• as permitted or required by applicable law or regulatory requirements;
• to comply with valid legal processes such as search warrants, subpoenas or
court orders;
• as part of eCompliance’s required reporting activities to its affiliates;
• to protect the rights and property of eCompliance;
• during emergency situations or where necessary to protect the safety of a
person or group of persons;
• where the personal information is publicly available; and with your consent.

Your Consent is Important to Us
It is important to us that we collect, use or disclose your personal information
where we have your consent to do so. Depending on the sensitivity of the
personal information, your consent may be implied, deemed (using an opt-out
mechanism) or express. Express consent can be given orally, electronically or in
writing. Implied consent is consent that can reasonably be inferred from your
action or inaction. For example, when you enter into an agreement with us, we
will assume your consent to the collection, use and disclosure of your personal
information for purposes related to the performance of that agreement and for
any other purposes identified to you at the relevant time.

Typically, we will seek your consent at the time that we collect your personal
information. In certain circumstances, your consent may be obtained after
collection but prior to our use or disclosure of your personal information. If
we plan to use or disclose your personal information for a purpose not
previously identified (either in this Privacy Policy or separately), we will
endeavor to advise you of that purpose before such use or disclosure.

We may collect, use or disclose your personal information without your knowledge
or consent where we are permitted or required to do so by applicable law or
regulatory requirements.

You may change or withdraw your consent at any time, subject to legal or
contractual obligations and reasonable notice, by contacting our Privacy Officer
using the contact information set out below. All communications with respect to
such withdrawal or variation of consent should be in writing and addressed to
our Privacy Officer. We assume that, unless you advise us otherwise, you have
consented to the collection, use and disclosure of your personal information as
explained in this Privacy Policy.

How is Your Personal Information Protected?
eCompliance will endeavor to maintain physical, technical and procedural
safeguards that are appropriate to the sensitivity of the personal information
in question. These safeguards are designed to prevent your personal information
from loss and unauthorized access, collection, use, disclosure, copying,
modification, disposal or destruction. The security of your personal information
is important to us, please advise our Privacy Officer immediately of any
incident involving the loss of or unauthorized access to or disclosure of
personal information that is in our custody or control.

Updating Your Personal Information
It is important that the information contained in our records is both accurate
and current. If your personal information happens to change during the course of
our relationship, please keep us informed of such changes. In some circumstances
we may not agree with your request to change your personal information and will
instead append an alternative text to the record in question.

Access to Your Personal Information
You can ask to see your personal information. If you want to review, verify or
correct your personal information, please contact our Privacy Officer. Please
note that any such communication must be in writing. When requesting access to
your personal information, please note that we may request specific information
from you to enable us to confirm your identity and right to access, as well as
to search for and provide you with the personal information that we hold about
you. We may charge you a fee to access your personal information; however, we
will advise you of any fee in advance. If you require assistance in preparing
your request, please contact our Privacy Officer.

Your right to access the personal information that we hold about you is not
absolute. There are instances where applicable law or regulatory requirements
allow or require us to refuse to provide some or all of the personal information
that we hold about you. In addition, the personal information may have been
destroyed, erased or made anonymous in accordance with our record retention
obligations and practices. In the event that we cannot provide you with access
to your personal information, we will endeavor to inform you of the reasons why,
subject to any legal or regulatory restrictions.

Inquiries or Concerns?
If you have any questions about this Privacy Policy or concerns about how we
manage your personal information, please contact our Privacy Officer by
telephone, in writing or by e-mail. We will endeavor to answer your questions
and advise you of any steps taken to address the issues raised by you. If you
are dissatisfied with our response, you may be entitled to make a written
submission to the Privacy Commissioner in your jurisdiction.

Privacy Officer
We have appointed a Privacy Officer to oversee compliance with this Privacy
Policy. The contact information for our Privacy Officer is as follows:

E-mail: info@ecompliance.com

Revisions to this Privacy Policy

eCompliance from time to time, may make changes to this Privacy Policy to
reflect changes in its legal or regulatory obligations or in the manner in which
we deal with your personal information. This Privacy Policy was last updated on
August 3, 2018.

Interpretation of this Privacy Policy
Any interpretation associated with this Privacy Policy will be made by our
Privacy Officer. This Privacy Policy includes examples but is not intended to be
restricted in its application to such examples; therefore where the word
“including” is used, it shall mean “including without limitation”. This Privacy
Policy does not create or confer upon any individual any rights, or impose upon
eCompliance any rights or obligations outside of, or in addition to, any rights
or obligations imposed by Canada’s federal and provincial privacy laws, as
applicable. Should there be, in a specific case, any inconsistency between this
Privacy Policy and Canada’s federal and provincial privacy laws, as applicable,
this Privacy Policy shall be interpreted, in respect of that case, to give
effect to, and comply with, such privacy laws.

--------------------------------------------------------------------------------

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Accessibility Policy

eCompliance is committed to providing a respectful, accessible, and inclusive
environment for all our employees and clients in the Province of Ontario. Our
goal is to meet the standards outlined in the province’s Accessibility for
Ontarians with Disabilities Act (AODA) and to break down barriers to services
and employment opportunities provided by eCompliance.

Background

The purpose of the Accessibility for Ontarians with Disabilities Act (AODA) is
to remove barriers for people with disabilities and to work towards achieving a
fully accessible Ontario by 2025. All organizations in Ontario with one or more
employees must adhere to the following Accessibility

Standards as compliance dates come into effect:
• Integrated Accessibility Standards Regulation (IASR) (Ontario Regulation
191/11)
• Customer Service ○ Information and Communications
• Employment
• Transportation
• Design of Public Spaces (Built Environment)

What is Considered a Disability Under the AODA and It’s Standards?

The AODA uses the same definition of “disability” as the Ontario Human Rights
Code, which includes both visible and invisible disabilities. All disabilities –
whether temporary, short-term, long-term, or permanent – are included in this
definition. It is important to understand that the emphasis of the AODA is not
on specific disabilities but is on removing barriers to accessibility of goods
and services.

Some Examples Of Types Of Disabilities Covered By The Aoda Include:

• Mobility
• Vision
• Hearing
• Speech or communication
• Mental health
• Developmental or intellectual
• Chronic diseases or conditions

Guiding Principals

The principles of the AODA assist eCompliance and its employees in taking
reasonable efforts and making decisions to ensure that services are as
accessible and inclusive as possible. The four guiding principles of the AODA
focus on recognizing that all people with disabilities are entitled to:
• Independence – Independence means creating an environment in which people with
disabilities are able to do things on their own, without unnecessary help or
interference from others.
• Dignity – Treating people with dignity means not treating people with
disabilities as an afterthought or forcing them to accept lesser quality or
convenience, but instead enabling people with disabilities to maintain
self-respect and the respect of others.
• Integration – Integration allows people with disabilities to benefit from the
same interactions in the same place and in the same or similar ways as people
without disabilities.
• Equal opportunity – Equal opportunity means ensuring that people with
disabilities are afforded the same choices, benefits, and opportunities as
people with disabilities.

Purpose

This Accessibility Policy is intended to fulfill the policy requirements of the
Integrated Accessibility Standards Regulation (IASR) (Ontario Regulation
191/11).

Application

This policy applies to all employees and others who are working with eCompliance
and involved in delivering goods and services.

Availability of AODA Accessibility Policy

All relevant documents required by the Customer Service Standard, including the
Accessibility Policy, will be made available upon request. The Accessibility
Policy is included as part of employee training.

Assistive Devices

eCompliance employees will provide and communicate reasonable measures so that
clients with disabilities may use their own personal assistive devices (for
example, hearing aids, wheelchairs, walkers, oxygen tanks) as required to access
eCompliance facilities and services.

In addition, staff are provided with training regarding how to operate and
provide support with any assistive devices provided by eCompliance.

Communication and Format Of Documents

eCompliance employees will communicate with people with disabilities in a manner
that considers their disability.

Documents will be provided to people in accessible formats that consider their
disability and information needs.

Notice of Disruption of Services

In the event of temporary disruptions to the accessibility of eCompliance
facilities or services, all reasonable efforts will be made to provide advance
notice. This will include communicating information about the reason for the
disruption, its anticipated length of time, and a description of alternative
facilities or services, if available.

In some circumstances, such as in a situation of unplanned or emergency
temporary disruptions, advance notice might not be possible, but notice will be
provided as soon as possible.

When disruptions occur, eCompliance staff will make every effort to provide
notice by:
• posting Notice of Disruption of Services notices in conspicuous places
including at the point of disruption, at the main entrance, at the nearest
entrance to the service disruption, and/or on the eCompliance website; and by
• any other method that may be reasonable under the circumstances.

A procedure addressing Notice of Disruption of Services will include relevant
information describing:
• under what circumstances notice will be provided about a temporary disruption,
• where notice will be posted,
• what steps will be taken when an unexpected disruption occurs,
• information that will be included in the notice of a temporary disruption, and
• any alternative facilities or services, if any, can be made available during
the temporary disruption to continue to provide service to people with
disabilities.

Feedback Process

Feedback regarding accessibility to services and the manner in which eCompliance
employees interact with people with disabilities is welcome and appreciated.
Feedback and questions can be submitted to 1.800.686.1915 or by email to the
Joint Health & Safety Committee at jhsc@ecompliance.com.

Training

Both the employees and management at eCompliance recognize the importance of
understanding how to provide accessible customer service. All employees are
required to receive training regarding how to provide accessible customer
service.

eCompliance management will also ensure that the following persons receive AODA
and accessibility training or confirm that they have received such training:
• contractors who act on behalf of the eCompliance; and
• individuals who participate in developing eCompliance policies.

Training will be provided to each eCompliance employee as soon as possible and
reasonable based on assigned duties.

At minimum, training will cover the following:
• the purposes of the AODA and requirements of the customer service standard;
• how to interact and communicate with people with various types of
disabilities;
• how to interact with people with disabilities who use assistive devices or
require the assistance of a guide dog, other service animal, or a support
person;
• how to use equipment or devices available at eCompliance premises that are
provided to help people with disabilities access eCompliance facilities or
services (for example, entrances, lifts, or scooters); and
• what to do if a person with a disability is having difficulty accessing
eCompliance services.

Guide Dogs and Service Animal

eCompliance allows people with disabilities to bring a guide dog or service
animal with them to eCompliance facilities open to the public or required for
delivery of goods and services, unless otherwise prohibited by law.

Each individual who is accompanied by a guide dog or service animal is
responsible for maintaining care and control of the animal at all times.

If a health or safety concern presents itself (for example, another client or
staff member has a severe allergy to the guide dog or service animal),
eCompliance employees will make all reasonable efforts to meet the needs of all
individuals involved.

Support Persons

eCompliance permits people with disabilities who are accompanied by a support
person to bring that person with them, at no fee, to access facilities and
services open to the public or required for delivery of goods and services.
eCompliance will communicate to the public and staff that, when requested,
eCompliance will accommodate disabilities during recruitment and assessment
processes and when people are hired. eCompliance will provide individualized
workplace emergency response information to employees who have a disability. If
using performance management, career development, and redeployment processes,
eCompliance staff will take into account the accessibility needs of employees
with disabilities.

Modifications to This or Other Policies

Any eCompliance policies that do not respect and promote the dignity and
independence of people with disabilities will be modified or removed.

 * →SOLUTIONS
   * REPORTING & DASHBOARDS
   * INCIDENT MANAGEMENT
   * EHS PROGRAM
   * TRAINING
   * POLICIES & PROCEDURES
   * HAZARD ASSESSMENT
   * OBSERVATIONS & EVENTS
   * INSPECTIONS
   * TOOLBOX TALKS
   * ELEARNING
 * →INDUSTRIES
   * INFRASTRUCTURE
   * UTILITIES
   * ENERGY
   * CONSTRUCTION
   * MANUFACTURING
   * MINING
 * →COMPANY
   * ABOUT
   * TEAM
   * PARTNERS
   * CAREERS
   * NEWSROOM
   * SAFETY NERD COMMUNITY
 * PRICING
 * →BLOG
   * SAFETY PARTICIPATION
   * REPORTING & METRICS
   * SAFETY STRATEGY
   * ROI OF SAFETY
   * EHS TECHNOLOGY
   * INDUSTRY NEWS / EVENTS
 * SUPPORT
 * →CONTACT
   * TOLL FREE
     1.800.686.1915
   * TORONTO
     111 QUEEN ST E
     SUITE #500
     TORONTO | ON | M5C 1S2
   * CALGARY
     5925 12 ST SE
     SUITE #212
     CALGARY | AB | T2H 2M3


*
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