help.servicedesk.knowitcloud.se Open in urlscan Pro
18.245.60.16 Public Scan

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Submitted URL:
https://help.servicedesk.knowitcloud.se/
Effective URL:
https://help.servicedesk.knowitcloud.se/servicedesk/customer/portals
Submission: On December 05 via automatic, source certstream-suspicious (December 5th 2023, 2:37:15 am UTC) — Scanned from SE

Summary HTTP 41 Redirects Links 1 Behaviour Indicators

Summary

This website contacted 7 IPs in 2 countries across 5 domains to perform 41 HTTP transactions. The main IP is 18.245.60.16, located in United States and belongs to AMAZON-02, US. The main domain is help.servicedesk.knowitcloud.se.
TLS certificate: Issued by Amazon RSA 2048 M03 on December 4th 2023. Valid for: a year.

This is the only time help.servicedesk.knowitcloud.se was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
2 18	18.245.60.16 18.245.60.16	16509 (AMAZON-02) (AMAZON-02)
16	108.138.7.111 108.138.7.111	16509 (AMAZON-02) (AMAZON-02)
2	185.166.143.31 185.166.143.31	16509 (AMAZON-02) (AMAZON-02)
2	185.166.143.34 185.166.143.34	16509 (AMAZON-02) (AMAZON-02)
1	34.120.195.249 34.120.195.249	396982 (GOOGLE-CL...) (GOOGLE-CLOUD-PLATFORM)
3	18.245.78.7 18.245.78.7	16509 (AMAZON-02) (AMAZON-02)
41	7

18 18.245.60.16 (United States) 2 redirects

ASN16509 (AMAZON-02, US)
PTR: server-18-245-60-16.fra60.r.cloudfront.net

help.servicedesk.knowitcloud.se	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

16 108.138.7.111 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-7-111.fra56.r.cloudfront.net

jsm-portal-frontend.us-east-1.prod.public.atl-paas.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 185.166.143.31 (Amsterdam, Netherlands)

ASN16509 (AMAZON-02, US)

api.atlassian.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 185.166.143.34 (Amsterdam, Netherlands)

ASN16509 (AMAZON-02, US)

api.media.atlassian.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 34.120.195.249 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 249.195.120.34.bc.googleusercontent.com

o55978.ingest.sentry.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 18.245.78.7 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-245-78-7.fra60.r.cloudfront.net

ds7op0fjsxz3c.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
18	knowitcloud.se 2 redirects help.servicedesk.knowitcloud.se	72 KB
16	atl-paas.net jsm-portal-frontend.us-east-1.prod.public.atl-paas.net — Cisco Umbrella Rank: 33814	773 KB
4	atlassian.com api.atlassian.com — Cisco Umbrella Rank: 4426 api.media.atlassian.com — Cisco Umbrella Rank: 9291	6 KB
3	cloudfront.net ds7op0fjsxz3c.cloudfront.net	327 KB
1	sentry.io o55978.ingest.sentry.io — Cisco Umbrella Rank: 7938	324 B
41	5

	Domain	Requested by
18	help.servicedesk.knowitcloud.se	2 redirects jsm-portal-frontend.us-east-1.prod.public.atl-paas.net
16	jsm-portal-frontend.us-east-1.prod.public.atl-paas.net	help.servicedesk.knowitcloud.se jsm-portal-frontend.us-east-1.prod.public.atl-paas.net
3	ds7op0fjsxz3c.cloudfront.net	jsm-portal-frontend.us-east-1.prod.public.atl-paas.net ds7op0fjsxz3c.cloudfront.net
2	api.media.atlassian.com	jsm-portal-frontend.us-east-1.prod.public.atl-paas.net
2	api.atlassian.com	jsm-portal-frontend.us-east-1.prod.public.atl-paas.net
1	o55978.ingest.sentry.io	jsm-portal-frontend.us-east-1.prod.public.atl-paas.net
41	6

This site contains links to these domains. Also see Links.

Domain
www.atlassian.com

Subject Issuer	Validity	Valid
help.servicedesk.knowitcloud.se Amazon RSA 2048 M03	`2023-12-04` - `2025-01-01`	a year	crt.sh
*.atl-paas.net Amazon RSA 2048 M02	`2023-04-06` - `2024-04-02`	a year	crt.sh
*.atlassian.com DigiCert Global G2 TLS RSA SHA256 2020 CA1	`2023-05-23` - `2024-06-13`	a year	crt.sh
*.media.atlassian.com DigiCert Global G2 TLS RSA SHA256 2020 CA1	`2023-11-15` - `2024-12-15`	a year	crt.sh
ingest.sentry.io DigiCert Global G2 TLS RSA SHA256 2020 CA1	`2023-11-02` - `2024-12-02`	a year	crt.sh
*.cloudfront.net Amazon RSA 2048 M01	`2023-10-10` - `2024-09-19`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://help.servicedesk.knowitcloud.se/servicedesk/customer/portals
Frame ID: 4E627C45853A20D468918C3B92D1E3FE
Requests: 39 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Knowit Cloud Service Desk - Jira Service Management

Page URL History Show full URLs

https://help.servicedesk.knowitcloud.se/ HTTP 302
https://help.servicedesk.knowitcloud.se/servicedesk HTTP 303
https://help.servicedesk.knowitcloud.se/servicedesk/customer/portals Page URL

Page Statistics

41
Requests

98 %
HTTPS

0 %
IPv6

5
Domains

6
Subdomains

7
IPs

2
Countries

1177 kB
Transfer

5203 kB
Size

7
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cloud-servicedesk
Title: Powered by Jira Service Management

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://help.servicedesk.knowitcloud.se/ HTTP 302
https://help.servicedesk.knowitcloud.se/servicedesk HTTP 303
https://help.servicedesk.knowitcloud.se/servicedesk/customer/portals Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

41 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request portals Show response
help.servicedesk.knowitcloud.se/servicedesk/customer/
Redirect Chain

https://help.servicedesk.knowitcloud.se/
https://help.servicedesk.knowitcloud.se/servicedesk
https://help.servicedesk.knowitcloud.se/servicedesk/customer/portals

240 KB
52 KB

306ms
305ms

Document
text/html

18.245.60.16
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://help.servicedesk.knowitcloud.se/servicedesk/customer/portals

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

18.245.60.16 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-18-245-60-16.fra60.r.cloudfront.net

Software

AtlassianEdge /

Resource Hash

84f07549b4f52060eb6048fd4e6bf3a9bf0e0faad2c3473c45e4d676fe4fa030

Security Headers

Name	Value
Content-Security-Policy	script-src 'unsafe-eval' 'nonce-YzNjMTRmOWUtNDkzNi00MjU1LWIxMTUtZTNhMDhmZjM3ZTYw' 'strict-dynamic' https: 'unsafe-inline' 'report-sample';style-src https://ds7op0fjsxz3c.cloudfront.net https: 'self' 'unsafe-inline' data:; worker-src * blob:; connect-src 'self' https: wss: data: blob:; img-src * data: blob: file:; font-src * data:; object-src 'self'; frame-src * blob:; child-src * blob:; media-src * blob: data:; base-uri 'self'; default-src ; frame-ancestors 'self' .atlassian.net .atl-paas.net .atlassian.com trello.com bitbucket.org; report-uri https://web-security-reports.services.atlassian.com/csp-report/jira-frontend-static-prod
Strict-Transport-Security	max-age=63072000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36
accept-language: se-SE,se;q=0.9

Response headers

atl-traceid: ec383b1fc3d5428f9f4115d4ea559686
content-encoding: br
content-security-policy: script-src 'unsafe-eval' 'nonce-YzNjMTRmOWUtNDkzNi00MjU1LWIxMTUtZTNhMDhmZjM3ZTYw' 'strict-dynamic' https: 'unsafe-inline' 'report-sample';style-src https://ds7op0fjsxz3c.cloudfront.net https: 'self' 'unsafe-inline' data:; worker-src * blob:; connect-src 'self' https: wss: data: blob:; img-src * data: blob: file:; font-src * data:; object-src 'self'; frame-src * blob:; child-src * blob:; media-src * blob: data:; base-uri 'self'; default-src *; frame-ancestors 'self' *.atlassian.net *.atl-paas.net *.atlassian.com trello.com bitbucket.org; report-uri https://web-security-reports.services.atlassian.com/csp-report/jira-frontend-static-prod
content-type: text/html;charset=UTF-8
date: Tue, 05 Dec 2023 02:37:09 GMT
nel: {"failure_fraction": 0.001, "include_subdomains": true, "max_age": 600, "report_to": "endpoint-1"}
report-to: {"endpoints": [{"url": "https://dz8aopenkvv6s.cloudfront.net"}], "group": "endpoint-1", "include_subdomains": true, "max_age": 600}
server: AtlassianEdge
strict-transport-security: max-age=63072000; includeSubDomains; preload
timing-allow-origin: *
vary: Accept-Encoding
via: 1.1 d147b4a7fe31d4e8683f7d8b15b71906.cloudfront.net (CloudFront)
x-amz-cf-id: inVpbjMmlImVZicTb9FLqhEwEdv8i6wtDKG3vLqwImNUFA8UZ6yBQg==
x-amz-cf-pop: FRA60-P5
x-arequestid: 076fb7fa5228654ca5bdabd1ea24c4ac
x-cache: Miss from cloudfront
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-xss-protection: 1; mode=block

Redirect headers

atl-traceid: 1f62c7dcf01543e2b564e3212b5c820c
content-length: 0
content-type: text/html;charset=UTF-8
date: Tue, 05 Dec 2023 02:37:09 GMT
location: https://help.servicedesk.knowitcloud.se/servicedesk/customer/portals
nel: {"failure_fraction": 0.001, "include_subdomains": true, "max_age": 600, "report_to": "endpoint-1"}
report-to: {"endpoints": [{"url": "https://dz8aopenkvv6s.cloudfront.net"}], "group": "endpoint-1", "include_subdomains": true, "max_age": 600}
server: AtlassianEdge
strict-transport-security: max-age=63072000; includeSubDomains; preload
timing-allow-origin: *
vary: Accept-Encoding
via: 1.1 d147b4a7fe31d4e8683f7d8b15b71906.cloudfront.net (CloudFront)
x-amz-cf-id: J-pHHdqtHvd2Cpf-d3cQhhD983sD46xA74f3s5CDjO67SYgi0QX3Wg==
x-amz-cf-pop: FRA60-P5
x-arequestid: 599c32b055499dba19e37c6b9fbcb158
x-cache: Miss from cloudfront
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-ratelimit-nearlimit: false
x-xss-protection: 1; mode=block

GET
H2 200 servicedesk-atlaskit.chunk.11d101b721a6d3e5de01.js Show response
jsm-portal-frontend.us-east-1.prod.public.atl-paas.net/assets-brotli/ 638 KB
110 KB 218ms
76ms Script
application/javascript 108.138.7.111
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://jsm-portal-frontend.us-east-1.prod.public.atl-paas.net/assets-brotli/servicedesk-atlaskit.chunk.11d101b721a6d3e5de01.js
Requested by: Host: help.servicedesk.knowitcloud.se
URL: https://help.servicedesk.knowitcloud.se/servicedesk/customer/portals
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 108.138.7.111 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-108-138-7-111.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: dd33f9a1717feb7ff46ee5a84646a7647f4943f9d6b22ccf26bed2e353cf35d9

Request headers

Referer: https://help.servicedesk.knowitcloud.se/
Origin: https://help.servicedesk.knowitcloud.se
accept-language: se-SE,se;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date: Mon, 04 Dec 2023 03:37:27 GMT
content-encoding: br
via: 1.1 def5acc189db6e2856a956225d5cd100.cloudfront.net (CloudFront)
x-amz-version-id: jfx77iUqzEOYZ6r5zwZ.HJF24_gspBHJ
x-amz-request-id: J9Z5CBMQPG8WXXR3
x-amz-cf-pop: FRA56-P6
age: 82784
x-cache: Hit from cloudfront
content-length: 111690
x-amz-id-2: twoV7qm2qz/xI6sIMEtwAyYfnmOWxbpgJ6D+xMD+B2n/WDEvjYE004KMB5b6HBaf1w180Mx+hUA=
last-modified: Mon, 04 Dec 2023 03:37:18 GMT
server: AmazonS3
etag: "b634fe0d4df8d1b5ca2a900d43d21c0a"
access-control-max-age: 3000
access-control-allow-methods: GET
content-type: application/javascript
access-control-allow-origin: *
cache-control: max-age=31536000, immutable
vary: Access-Control-Request-Headers,Access-Control-Request-Method
timing-allow-origin: *
x-amz-cf-id: zuLabgLAX2GWfv1CUFuTAJk9JkzZ0Y943S0cmKcRSCR9H_QrAsQHjA==

GET
H2 200 servicedesk-vendor.chunk.891de1c928d4c5a5929d.js Show response
jsm-portal-frontend.us-east-1.prod.public.atl-paas.net/assets-brotli/ 2 MB
417 KB 323ms
182ms Script
application/javascript 108.138.7.111
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://jsm-portal-frontend.us-east-1.prod.public.atl-paas.net/assets-brotli/servicedesk-vendor.chunk.891de1c928d4c5a5929d.js
Requested by: Host: help.servicedesk.knowitcloud.se
URL: https://help.servicedesk.knowitcloud.se/servicedesk/customer/portals
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 108.138.7.111 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-108-138-7-111.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 62867255547acc7f962d68e8bee0a927a6c332fcec52c1a565182578914a8855

Request headers

Referer: https://help.servicedesk.knowitcloud.se/
Origin: https://help.servicedesk.knowitcloud.se
accept-language: se-SE,se;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date: Fri, 01 Dec 2023 05:24:12 GMT
content-encoding: br
via: 1.1 def5acc189db6e2856a956225d5cd100.cloudfront.net (CloudFront)
x-amz-version-id: 5CTtdL9l5JH97HDstawWFrxRN6NbwLvZ
x-amz-request-id: CYVVDM1TM3ECD8KK
x-amz-cf-pop: FRA56-P6
age: 335579
x-cache: Hit from cloudfront
content-length: 425387
x-amz-id-2: 7ZO/5zHqHGHhHLj3KFuSICRtEUauBUx+tgSNcoU3S2+UfiCDPRstPwnTB0RQyVwX8LNFsljjYbw=
last-modified: Fri, 01 Dec 2023 05:24:07 GMT
server: AmazonS3
etag: "28c7ac1b87b80721a92f5d14d66435e7"
access-control-max-age: 3000
access-control-allow-methods: GET
content-type: application/javascript
access-control-allow-origin: *
cache-control: max-age=31536000, immutable
vary: Access-Control-Request-Headers,Access-Control-Request-Method
timing-allow-origin: *
x-amz-cf-id: EJgZYcBD58uK8wBhbDlJGt446RTRon35X6JUyYSRxpltnl-2-K6yvA==

GET
H2 200 servicedesk-customerportal.bundle.9412c421d48ca4a7119a.js Show response
jsm-portal-frontend.us-east-1.prod.public.atl-paas.net/assets-brotli/ 926 KB
161 KB 429ms
289ms Script
application/javascript 108.138.7.111
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://jsm-portal-frontend.us-east-1.prod.public.atl-paas.net/assets-brotli/servicedesk-customerportal.bundle.9412c421d48ca4a7119a.js
Requested by: Host: help.servicedesk.knowitcloud.se
URL: https://help.servicedesk.knowitcloud.se/servicedesk/customer/portals
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 108.138.7.111 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-108-138-7-111.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 5cc390e6415f3a22ffe6277dd45814f18a70a59cbf9d4c4c7c8023566b950bbd

Request headers

Referer: https://help.servicedesk.knowitcloud.se/
Origin: https://help.servicedesk.knowitcloud.se
accept-language: se-SE,se;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date: Mon, 04 Dec 2023 03:37:27 GMT
content-encoding: br
via: 1.1 def5acc189db6e2856a956225d5cd100.cloudfront.net (CloudFront)
x-amz-version-id: 7BEyAV3bLT8Ek4ikiXGu_hiPmzc7YMpv
x-amz-request-id: J9Z4VDRK8346W6G6
x-amz-cf-pop: FRA56-P6
age: 82784
x-cache: Hit from cloudfront
content-length: 164433
x-amz-id-2: +Zg1OE1LSrjpEn/MdXOHehexU8fWnNkZxw5CAbpNV5ZlMNz2xWgLfHPDOmlip6nQ8EqZ/rMmIpg=
last-modified: Mon, 04 Dec 2023 03:37:18 GMT
server: AmazonS3
etag: "221f07f312883fc96cb24d7671fa93f0"
access-control-max-age: 3000
access-control-allow-methods: GET
content-type: application/javascript
access-control-allow-origin: *
cache-control: max-age=31536000, immutable
vary: Access-Control-Request-Headers,Access-Control-Request-Method
timing-allow-origin: *
x-amz-cf-id: MPogaEhtxw-Zij6Z_w6I0a3rIRcogjgYJlV_aC4A5IezB3epKmBWBQ==

OPTIONS
H2 200 featureFlagValues
api.atlassian.com/flags/api/v2/frontend/ 0
0 152ms
52ms Preflight 185.166.143.31
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://api.atlassian.com/flags/api/v2/frontend/featureFlagValues

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

185.166.143.31 Amsterdam, Netherlands, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

AtlassianEdge /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SameOrigin
X-Xss-Protection	1; mode=block

Request headers

Accept: */*
Access-Control-Request-Headers: content-type,x-api-key,x-client-name,x-client-version
Access-Control-Request-Method: POST
Origin: https://help.servicedesk.knowitcloud.se
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

access-control-allow-credentials: true
access-control-allow-headers: content-type,x-api-key,x-client-name,x-client-version
access-control-allow-methods: POST
access-control-allow-origin: https://help.servicedesk.knowitcloud.se
access-control-max-age: 1800
atl-traceid: 77c5835ded6e4aa5809a365aac245e1f
content-length: 0
date: Tue, 05 Dec 2023 02:37:10 GMT
nel: {"failure_fraction": 0.001, "include_subdomains": true, "max_age": 600, "report_to": "endpoint-1"}
report-to: {"endpoints": [{"url": "https://dz8aopenkvv6s.cloudfront.net"}], "group": "endpoint-1", "include_subdomains": true, "max_age": 600}
server: AtlassianEdge
strict-transport-security: max-age=63072000; preload
vary: origin
x-content-type-options: nosniff
x-frame-options: SameOrigin
x-trace-id: 77c5835ded6e4aa5809a365aac245e1f
x-xss-protection: 1; mode=block

OPTIONS
H2 204 image
api.media.atlassian.com/file/d3ba69bb-dc36-40fe-bc75-eaf37784d056/ 0
0 170ms
57ms Preflight 185.166.143.34
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://api.media.atlassian.com/file/d3ba69bb-dc36-40fe-bc75-eaf37784d056/image?client=32aa28f3-42e6-4378-8f39-0969a27c8199&height=4096&max-age=9223372036854776000&mode=fit

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

185.166.143.34 Amsterdam, Netherlands, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

AtlassianEdge /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Accept: */*
Access-Control-Request-Headers: authorization
Access-Control-Request-Method: GET
Origin: https://help.servicedesk.knowitcloud.se
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

access-control-allow-headers: authorization
access-control-allow-methods: GET,HEAD,PUT,PATCH,POST,DELETE
access-control-allow-origin: *
access-control-expose-headers: Accept-Ranges, Content-Encoding, Content-Length, Content-Range, X-Media-Region, X-Media-Env
access-control-max-age: 86400
atl-traceid: b0dc2ae444624e6b8a24ba0a2c8d9c31
date: Tue, 05 Dec 2023 02:37:10 GMT
nel: {"failure_fraction": 0.001, "include_subdomains": true, "max_age": 600, "report_to": "endpoint-1"}
report-to: {"endpoints": [{"url": "https://dz8aopenkvv6s.cloudfront.net"}], "group": "endpoint-1", "include_subdomains": true, "max_age": 600}
server: AtlassianEdge
strict-transport-security: max-age=63072000; preload
vary: Access-Control-Request-Headers, Accept-Encoding
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18.245.60.16 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

AtlassianEdge /

Resource Hash

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36
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Response headers

date: Tue, 05 Dec 2023 02:37:11 GMT
content-encoding: br
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POST
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help.servicedesk.knowitcloud.se/gateway/api/ 360 B
1 KB 255ms
255ms Fetch
application/json 18.245.60.16
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://help.servicedesk.knowitcloud.se/gateway/api/graphql

Requested by

Host: jsm-portal-frontend.us-east-1.prod.public.atl-paas.net
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Security

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Server

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Reverse DNS

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Software

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accept-language: se-SE,se;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36
Content-type: application/json

Response headers

date: Tue, 05 Dec 2023 02:37:11 GMT
strict-transport-security: max-age=63072000; includeSubDomains; preload
x-content-type-options: nosniff
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POST
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796 B 195ms
195ms XHR
application/json 18.245.60.16
AMAZON-02

General

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Show headers Download Go to

Full URL

https://help.servicedesk.knowitcloud.se/rest/servicedesk/1/customer/servicedesk-data/forge/fetch-extensions

Requested by

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Security

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Software

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Response headers

date: Tue, 05 Dec 2023 02:37:10 GMT
content-encoding: br
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AMAZON-02

General

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Show headers Download Go to

Full URL

https://ds7op0fjsxz3c.cloudfront.net/atl-vertigo--shard-jira-prod-eu-37--2--jres.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/tod1zk/b/4/8f829f1cabeeb6df24bff05526c9dadc/_/download/contextbatch/css/deferred.customer.portal.wrm/batch.css?relative-url=true

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

server-18-245-78-7.fra60.r.cloudfront.net

Software

AtlassianEdge /

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Request headers

accept-language: se-SE,se;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date: Thu, 26 Oct 2023 22:43:09 GMT
content-encoding: br
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GET
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226 KB 251ms
129ms Script
application/javascript 18.245.78.7
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://ds7op0fjsxz3c.cloudfront.net/atl-vertigo--shard-jira-prod-eu-37--2--jres.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/tod1zk/b/4/3df6255d0ad2af32c64b848bef4d1df9/_/download/contextbatch/js/deferred.customer.portal.wrm/batch.js?locale=en-US

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

18.245.78.7 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-18-245-78-7.fra60.r.cloudfront.net

Software

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

Response headers

date: Sun, 05 Nov 2023 08:38:43 GMT
content-encoding: br
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GET
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jsm-portal-frontend.us-east-1.prod.public.atl-paas.net/assets/ 16 KB
7 KB 69ms
69ms Script
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AMAZON-02

General

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Show headers Download Go to

Full URL: https://jsm-portal-frontend.us-east-1.prod.public.atl-paas.net/assets/request-request-type-spotlight.chunk.3f788c245f52533dd71e.js
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Response headers

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GET
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4 KB 79ms
75ms Script
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AMAZON-02

General

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Full URL: https://jsm-portal-frontend.us-east-1.prod.public.atl-paas.net/assets/external-links.chunk.ccca1bb1e4b4a3ee2c7f.js
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Response headers

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196ms Image
image/svg+xml 18.245.60.16
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://help.servicedesk.knowitcloud.se/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

18.245.60.16 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

AtlassianEdge /

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.199 Safari/537.36

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1 KB 143ms
142ms Image
image/svg+xml 18.245.60.16
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://help.servicedesk.knowitcloud.se/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483

Protocol

Security

TLS 1.3, , AES_128_GCM

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18.245.60.16 , United States, ASN16509 (AMAZON-02, US),

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server-18-245-60-16.fra60.r.cloudfront.net

Software

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201ms Image
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AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://help.servicedesk.knowitcloud.se/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

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Software

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Response headers

date: Tue, 05 Dec 2023 02:37:11 GMT
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GET
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AMAZON-02

General

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Show headers Download Go to

Full URL

https://help.servicedesk.knowitcloud.se/gateway/api/jira/wormhole/cloudid/4c94f8b4-ee12-4c64-8a13-534cbea6136d/api/v1/external-links/project/10013

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Software

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Response headers

date: Tue, 05 Dec 2023 02:37:11 GMT
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General

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Full URL: blob:https://help.servicedesk.knowitcloud.se/6f2b5147-ab34-4d44-a296-5e218bf7788d
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Response headers

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POST
H2 200 resources Show response
help.servicedesk.knowitcloud.se/rest/webResources/1.0/ 880 B
1 KB 113ms
113ms XHR
application/json 18.245.60.16
AMAZON-02

General

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Show headers Download Go to

Full URL

https://help.servicedesk.knowitcloud.se/rest/webResources/1.0/resources

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Protocol

Security

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Server

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Software

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Response headers

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862 B 139ms
139ms XHR
application/json 18.245.60.16
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://help.servicedesk.knowitcloud.se/rest/servicedesk/1/customer/models

Requested by

Host: jsm-portal-frontend.us-east-1.prod.public.atl-paas.net
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Protocol

Security

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Response headers

date: Tue, 05 Dec 2023 02:37:11 GMT
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1 KB 111ms
111ms Fetch
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AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

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Requested by

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Software

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Response headers

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POST
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AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://help.servicedesk.knowitcloud.se/gateway/api/gasv3/api/v1/batch

Requested by

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General

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Show headers Download Go to

Full URL

https://ds7op0fjsxz3c.cloudfront.net/atl-vertigo--shard-jira-prod-eu-37--2--jres.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/tod1zk/b/4/783fe43755e519b988062fb17b422d99/_/download/contextbatch/js/com.atlassian.jira.plugins.jira-browser-metrics:contrib,com.atlassian.plugins.browser.metrics.browser-metrics-plugin:impl/batch.js

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URL: https://ds7op0fjsxz3c.cloudfront.net/atl-vertigo--shard-jira-prod-eu-37--2--jres.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/tod1zk/b/4/3df6255d0ad2af32c64b848bef4d1df9/_/download/contextbatch/js/deferred.customer.portal.wrm/batch.js?locale=en-US

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Request headers

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date: Thu, 26 Oct 2023 22:43:10 GMT
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POST
H2 200 batch Show response
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782 B 176ms
174ms Fetch
application/json 18.245.60.16
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://help.servicedesk.knowitcloud.se/gateway/api/gasv3/api/v1/batch

Requested by

Host: jsm-portal-frontend.us-east-1.prod.public.atl-paas.net
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content-type: application/json
report-to: {"endpoints": [{"url": "https://dz8aopenkvv6s.cloudfront.net"}], "group": "endpoint-1", "include_subdomains": true, "max_age": 600}
x-amz-cf-id: 7xq3JxnQ83838E0eRHXeutM5D574fRT2dTC0PVxhrx2KO6Uraxa0Lg==

Verdicts & Comments Add Verdict or Comment

136 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

7 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
help.servicedesk.knowitcloud.se/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id	1969-12-31 23:59:59	Name: jsd.portal.language.anonymous Value: en-US
help.servicedesk.knowitcloud.se/rest/servicedesk/1/customer/servicedesk-data/forge	1969-12-31 23:59:59	Name: jsd.portal.language.anonymous Value: en-US
help.servicedesk.knowitcloud.se/rest/servicedesk/1/customer	1969-12-31 23:59:59	Name: jsd.portal.language.anonymous Value: en-US
help.servicedesk.knowitcloud.se/servicedesk/customer	1969-12-31 23:59:59	Name: jsd.portal.language.anonymous Value: en-US
help.servicedesk.knowitcloud.se/	1969-12-31 23:59:59	Name: atlassian.xsrf.token Value: 10a8608a62268d849dc90ad91988360266712f50_lout
.knowitcloud.se/	1970-01-21 01:27:59	Name: ajs_anonymous_id Value: %221af9014e-a2c3-4646-9356-73e3106d78ff%22
help.servicedesk.knowitcloud.se/	1969-12-31 23:59:59	Name: JSESSIONID Value: 8CBE4D544EE2FAEE826CE5543D35EF78

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
network	error	URL: https://help.servicedesk.knowitcloud.se/gateway/api/engage-targeting/api/v2/user/4c94f8b4-ee12-4c64-8a13-534cbea6136d/in-product-messages?product=jira&schema=2&locale= Message: Failed to load resource: the server responded with a status of 401 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Content-Security-Policy	script-src 'unsafe-eval' 'nonce-YzNjMTRmOWUtNDkzNi00MjU1LWIxMTUtZTNhMDhmZjM3ZTYw' 'strict-dynamic' https: 'unsafe-inline' 'report-sample';style-src https://ds7op0fjsxz3c.cloudfront.net https: 'self' 'unsafe-inline' data:; worker-src * blob:; connect-src 'self' https: wss: data: blob:; img-src * data: blob: file:; font-src * data:; object-src 'self'; frame-src * blob:; child-src * blob:; media-src * blob: data:; base-uri 'self'; default-src ; frame-ancestors 'self' .atlassian.net .atl-paas.net .atlassian.com trello.com bitbucket.org; report-uri https://web-security-reports.services.atlassian.com/csp-report/jira-frontend-static-prod
Strict-Transport-Security	max-age=63072000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api.atlassian.com
api.media.atlassian.com
ds7op0fjsxz3c.cloudfront.net
help.servicedesk.knowitcloud.se
jsm-portal-frontend.us-east-1.prod.public.atl-paas.net
o55978.ingest.sentry.io
108.138.7.111
18.245.60.16
18.245.78.7
185.166.143.31
185.166.143.34
34.120.195.249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help.servicedesk.knowitcloud.se Open in urlscan Pro 18.245.60.16 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

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Page URL History Show full URLs

Page Statistics

41 Requests

98 %HTTPS

0 %IPv6

5 Domains

6 Subdomains

7 IPs

2 Countries

1177 kBTransfer

5203 kBSize

7 Cookies

1 Outgoing links

Page URL History

Redirected requests

41 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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help.servicedesk.knowitcloud.se Open in urlscan Pro
18.245.60.16 Public Scan

Screenshot
Live screenshot

Full Image

41
Requests

98 %
HTTPS

0 %
IPv6

5
Domains

6
Subdomains

7
IPs

2
Countries

1177 kB
Transfer

5203 kB
Size

7
Cookies

41 HTTP transactions
0 data transactions