www.fedex.com Open in urlscan Pro
2a02:26f0:b200::58dd:1969  Public Scan

Form analysis
2 forms found in the DOM

POST #

<form method="POST" action="#" class="fxg-form" id="HeaderTrackingModule">
  <div class="fxg-field">
    <label for="trackingModuleTrackingNum" style="display:none;">Tracking ID</label>
    <input id="trackingModuleTrackingNum" tabindex="0" type="text" class="fxg-field__input-text fxg-field__input--required" name="trackingNumber" required="" title="Enter a FedEx tracking number to review shipping details." aria-required="true"
      data-errmsg="Please enter at least one tracking number.">
    <input type="hidden" id="dataAnalyticsTrackModule" value="hdr|Tracking|button|Track">
    <input type="hidden" id="trackURL">
    <span class="fxg-field__placeholder fxg-field__floating-placeholder">Tracking ID</span>
  </div>
  <button type="submit" aria-label="Click here to track your package" class="fxg-button fxg-button--orange" data-analytics="hdr|Tracking|button|Track" target="_blank">TRACK</button>
</form>

POST #

<form class="fxg-form" method="POST" action="#" id="fxg-search-header">
  <label for="fxg-search-text" aria-hidden="true" style="position:absolute;display:none;"></label>
  <input type="text" id="fxg-search-text" class="fxg-user-options__search-field fxg-search-js search_closeMark" placeholder="Search or Tracking Numbers" title="Search or Tracking Numbers" aria-label="Search or Tracking Numbers">
  <input type="hidden" id="fxg-track-url">
  <input type="hidden" id="fxg-search-url">
  <a href="#" id="fxg-search-icon" class="fxg-search-icon js-fxg-search-btn" aria-label="Search"><img class="fxg-user-options__icon fxg-search-btn" alt="Search" src="https://www.fedex.com/content/dam/fedex-com/common/sprite-placeholder.png" width="100%" height="100%"></a>
</form>

Text Content

 * Shipping
   Create a Shipment
   Create a Shipment
   Shipping Rates & Delivery Times
   Schedule & Manage Pickups
   Packing & Shipping Supplies
   International Shipping Guide
   Manage a Return
   ALL SHIPPING SERVICES

 * Tracking
   Tracking ID Tracking ID
   TRACK
   Advanced Shipment Tracking
   Manage Your Delivery
   ALL TRACKING SERVICES

 * Design & Print
   Explore Print, Products & Design
   Browse Services
   VISIT NEW MARKETPLACE

 * Locations
   Drop Off a Package
   All Location Types
   Find a Location

 * Support
   New Customer Center
   Small Business Center
   FedEx Service Guide
   Account Management Tools
   File a Claim
   Billing & Invoicing
   Customer Support

Sign Up or Log In
SIGN UP / LOG IN
My profile
Administrative tools
Email preferences
Address book
View & pay bill
Reporting

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TERMS OF USE

Terms of use

fedex.com

fedex.com




Note: The English version of fedex.com terms of use govern in the U.S. The
Spanish translation is provided as a courtesy. FedEx makes no representation or
warranties with regard to the accuracy of the translation.



1. Definitions
2. Use of fedex.com
3. fedex.com Login Registration
4. Changes to fedex.com
5. Termination of use
6. Ownership
7. Disclaimer of warranty
8. Limitation of Liability
9. Indemnity
10. FedEx Service Guide

11. Links to other web sites
12. Privacy Policy
13. Export
14. Controlling Law and Severability
15. Terms of Carriage
16. Assignment and Non-Waiver
17. Announcements and Email Communications
18. Complete Agreement
19. FedEx ShipAlert®

20. Address Book
21. Courtesy Rate Quote
22. FedEx Tracking Signature Proof of Delivery
23. FedEx Tracking Updates
24. FedEx Delivery Manager®
25. FedEx InSight®/FedEx Advanced Tracking
26. FedEx® Electronic Trade Documents

 

THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF FEDEX.COM, INCLUDING YOUR
USE OF THE SERVICES AND CONTENT.  YOUR VIEWING OR USE OF THIS SITE WILL
CONSTITUTE YOUR AGREEMENT, ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT
(HEREINAFTER COLLECTIVELY "YOU" OR "YOUR"), TO ALL OF THE TERMS AND CONDITIONS
PROVIDED BELOW.

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT
ANY TIME WITHOUT NOTICE, AND YOUR SUBSEQUENT VIEWING OR USE OF FEDEX.COM WILL
CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS. THERE MAY BE
ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT FEDEX.COM GOVERNING YOUR USE
OF PARTICULAR FUNCTIONS, FEATURES, INFORMATION AND APPLICATIONS AVAILABLE
THROUGH FEDEX.COM.

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SECTION 1. DEFINITIONS
 

Content: information, graphics, products, features, functionality, services, and
links on fedex.com.

FedEx: FedEx Corporate Services, Inc., its parent and its parent's affiliate and
subsidiary companies, any of which may exercise the rights and privileges
afforded FedEx under this agreement, but FedEx Corporate Services, Inc. is the
sole obligor under these Terms of Use.

Services:  any and all services accessible at fedex.com or via mobile app,
including, but not limited to, FedEx Ship Manager® (“Ship Manager”), FedEx
Delivery Manager®, FedEx® Global Trade Manager (“GTM”), FedEx InSight
(“InSight”), FedEx Advanced Tracking, FedEx Mobile and FedEx® Billing Online,
FedEx Tracking Signature Proof of Delivery and FedEx Tracking Updates.

You: Yourself and the entity that you represent.

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SECTION 2. USE OF FEDEX.COM

fedex.com is provided solely for the use of current and potential FedEx
customers to interact with FedEx and may not be used by any other person or
entity, or for any other purpose. Specifically, all shipping, tracking, rating,
receiving FedEx invoices and remitting payment using electronic funds transfer
("EFT"), drop-off location, identifying and preparing international documents,
estimating duties and taxes, and other information and services may only be used
by current and potential FedEx customers for their own shipments. Use of
fedex.com to provide information to or prepare shipments by or for the benefit
of third-party shippers is expressly prohibited.

The use of non-authorized scripting technologies to obtain information from
fedex.com or submit information through fedex.com is strictly prohibited.

FedEx does not accept ideas, concepts, or techniques for new services or
products through fedex.com. If such information is received, it will not be
considered confidential and FedEx will be deemed free to use, communicate and
exploit such information in any manner it chooses.

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SECTION 3. FEDEX.COM LOGIN REGISTRATION

You may choose to register on fedex.com to access interactive features on
fedex.com. Your fedex.com Login provides you with access to the Services, if you
have been authorized to access such Services. The availability of these Services
varies by country. In the future, FedEx may add other features that may be
accessed through fedex.com Login. In such event, previously registered users
will not be required to re-register.

Certain Services may require additional enrollments or agreements and may be
subject to additional terms and conditions.

By registering on fedex.com, You agree to provide accurate and current
information about Yourself as prompted by the fedex.com Login Registration pages
and maintain and promptly update Your online profile information to keep it
accurate and current.

Some Services are being made available to customers based in some countries and
not others. You agree to register only for fedex.com Services offered on the
fedex.com website for the country in which your FedEx account is based. For
example, if your FedEx account is based in Canada, you will register for
Services offered on fedex.com/ca and not for Services offered on fedex.com/us.

When you register using fedex.com Login Registration, you will select a user ID
and password. You are responsible for maintaining the confidentiality of the
password and user ID, and you are responsible for all activities that occur
under Your password and user ID. You agree to (a) immediately notify FedEx of
any unauthorized use of Your user ID and password, and (b) ensure that You exit
from Your fedex.com session at the end of each visit.

You acknowledge and agree that it may be necessary from time to time for FedEx
to confirm the validity of the credit card information you provided to open your
FedEx account. When this occurs, FedEx may request a temporary authorization
hold for a nominal amount on your card. This authorization hold does not result
in actual charges to your card. These authorizations will automatically expire
based on guidelines established by your card issuer.

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SECTION 4. CHANGES TO FEDEX.COM

fedex.com and its Content, may be changed, deleted or updated at any time
without notice.

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SECTION 5. TERMINATION OF USE

FedEx may discontinue, suspend or modify fedex.com at any time without notice,
and FedEx may block, terminate or suspend Your and any user's access to
fedex.com at any time without notice for any reason in its sole discretion, even
if access continues to be allowed to others. The provisions of Section 7, 8, 9,
10, 13, 14 and 15 shall survive any termination of this Agreement.

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SECTION 6. OWNERSHIP

fedex.com and its Content are protected by United States and international
copyright, trademark and other laws. © 1995-2020 FedEx. All rights reserved.
Specifically, FedEx does not convey to anyone, through allowing access to
fedex.com, any ownership rights in fedex.com or in any Content appearing on or
made available through fedex.com. Customer may not copy, modify, translate,
transmit, distribute, adapt, reproduce, decompile, reverse engineer or
disassemble any part of fedex.com or its Content.

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SECTION 7. DISCLAIMER OF WARRANTY

FEDEX.COM AND ITS CONTENT AND SERVICES ARE PROVIDED "AS IS". FEDEX AND ITS
LICENSORS DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, REGARDING ANY SUCH CONTENT AND
YOUR ABILIITY OR INABILITY TO USE FEDEX.COM AND ITS CONTENT OR ANY OF FEDEX’S
SERVICES.

FEDEX EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING FEDEX.COM AND
ITS CONTENT, FEDEX’S SERVICESAND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FEDEX DOES NOT WARRANT
THAT FEDEX.COM OR ANY OF ITS CONTENT OR ANY FEDEX SERVICES WILL MEET ALL OF YOUR
OR YOUR CUSTOMERS’ REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR
ERROR FREE, OR THAT ANY DEFECT WITHIN FEDEX.COM OR ANY OF ITS CONTENT OR ANY
FEDEX SERVICES WILL BE CORRECTED. FURTHERMORE, FEDEX DOES NOT WARRANT NOR MAKE
ANY REPRESENTATION REGARDING THE RESULTS OF YOUR OR YOUR CUSTOMERS’ USE OF
FEDEX.COM OR ANY OF ITS CONTENT OR ANY FEDEX SERVICES IN TERMS OF CAPABILITY,
CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION,
REPRESENTATION OR ADVICE GIVEN BY FEDEX OR AN AUTHORIZED REPRESENTATIVE OF FEDEX
SHALL CREATE A WARRANTY.

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SECTION 8. LIMITATION OF LIABILITY

YOUR USE OF FEDEX.COM AND ITS CONTENT AND FEDEX’S SERVICES IS AT YOUR SOLE RISK.
UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL FEDEX BE
LIABLE TO YOU OR TO ANY PARTY CLAIMING THROUGH YOU FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES IN TORT, CONTRACT, PRODUCT
LIABILITY OR UNDER ANY OTHER THEORY OF LAW RESULTING FROM THE ACCESS TO OR USE
OF INSIGHT INFORMATION OR THE INTERNET, OR YOUR ACCESS TO OR USE OF, OR
INABILITY TO ACCESS OR USE; INSIGHT INFORMATION OR THE INTERNET, INCLUDING,
WITHOUT LIMITATION, DAMAGES RESULTING FROM LOSS OF USE, PROFITS, DATA, OR
BUSINESS, AND DAMAGE TO YOUR INTERNAL COMPUTER SYSTEMS EVEN IF FEDEX, OR AN
AUTHORIZED REPRESENTATIVE OF FEDEX, HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. 

FedEx, will not be liable for Your acts or omissions, including but not limited
to, incorrect completion or updating of any enrollment or profile form, failure
to implement adequate internal security measures to safeguard Your login id or
password code, or Services or Content provided to or accessed by You (or
portions thereof) and its confidentiality or for the acts or omissions of the
recipient or anyone else with an interest in FedEx.com or its Content or any of
FedEx’s Services. Also, FedEx, will not be liable if You violate any of the
terms of this Agreement. FedEx, will not be liable for loss, damages or delay
caused by events FedEx, cannot control, including but not limited to, acts of
God, perils of the air, weather conditions, mechanical delays, acts of public
enemies, war, strikes, civil commotions, or acts or omissions of public
authorities (including customs and health officials) with actual or apparent
authority. You agree to immediately notify FedEx, of any known or suspected
unauthorized use of your logon id, password code or any other confidential
information relating to FedEx or any known or suspected breach of security,
including loss, theft, or damage to your shipments.

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SECTION 9. INDEMNITY

You shall bear the risk of loss or damage resulting from Your use of FedEx.com
or its Content or any of the Services.  You agree to defend, indemnify and hold
harmless FedEx and its respective officers, directors, employees, agents and
representatives from any and all claims, demands, damages (including incidental
and consequential damages), liabilities, costs, expenses, suits and judgments,
including the payment of legal fees arising out of or relating to any of the
following:

 * ·Your breach of any of these terms and conditions,
 * Your activities conducted in connection with fedex.com, its Content or any of
   the Services
 * Your failure to abide by any applicable laws or regulations regarding
   fedex.com, its Content or any of the Services
 * FedEx’s provision of data and information to You (including, without
   limitation, any errors in the information or any unavailable or incomplete
   information)
 * Authorized or unauthorized uses of fedex.com, its Content or any of the
   Services any manner by You or on Your behalf, directly or indirectly,
   including, without limitation, claims relating to reroutes or thefts of
   shipments, claims of breach of privacy, or

Your failure to implement adequate internal security measures to safeguard Your
login id,  password code or any other data or information provided by FedEx (or
any portion thereof) and its confidentiality.

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SECTION 10. FEDEX SERVICE GUIDE

The terms and conditions for using FedEx’s delivery and related services are
contained in the most current version of the FedEx Service Guide, which is
available at fedex.com. The most current version of the FedEx Service Guide will
control in the event of any conflict between any FedEx delivery or related
service information on fedex.com and the delivery or related service information
contained in the most current version of the FedEx Service Guide.

BA For each shipment you make or request using FedEx products or delivery
services, You agree that the terms, conditions and limitations set forth in the
"Terms and Conditions" of the FedEx Service Guide applicable to the shipment,
are applicable to such shipment, except as otherwise provided for in a written
agreement between You and FedEx.  All shipments and claims are subject to the
terms, conditions and limitations of the contract of carriage, including the
"Terms and Conditions" in the FedEx Service Guide applicable to the shipment,
which may be amended from time to time by FedEx without notice.

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SECTION 11. LINKS TO OTHER WEB SITES

There are links on the fedex.com site that allow You to visit the sites of third
parties. Neither these sites nor the companies to whom they belong are
controlled by FedEx. FedEx makes no representations concerning the information
provided or made available on such sites nor the quality or acceptability of the
products or services offered by any persons or entities referenced in any such
sites.

FedEx has not tested and makes no representations regarding the correctness,
performance or quality of any software found at any such sites. You should
research and assess the risks which may be involved in accessing and using any
software on the Internet before using it.

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SECTION 12. PRIVACY POLICY

The FedEx Privacy Notice governs the use of information acquired from You
through fedex.com.


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SECTION 13. EXPORT

You assume all responsibility for compliance with all laws and regulations of
the United States, including but not limited to the U.S. Export Administration
Regulations (“EAR”), International Traffic in Arms Regulations, and economic
sanctions programs maintained by the U.S. Treasury Department’s Office of
Foreign Assets Control (“OFAC”), and those of any other country from which You
may access fedex.com regarding access, use, export, re-export and import of any
Content appearing on or available through fedex.com.

You represent and warrant that (i) you will not export or import any Content or
use any Content for transactions involving any country to which export or import
is restricted under United States law or any jurisdiction subject to Embargoed
Country (which, for the purposes of these terms, means a country or territory in
respect to which the U.S. has issued an embargo from time to time, at present
Cuba, Iran, North Korea, Syria, or the Crimea region); (ii) you are not a person
identified on U.S. or other applicable government restricted party lists with
whom transactions are prohibited, including but not limited to OFAC’s Specially
Designated Nationals (“SDN”) List or the EAR’s Entity List or Denied Persons
List (collectively, “Restricted Parties”), or any person acting on behalf of
such party.

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SECTION 14. CONTROLLING LAW AND SEVERABILITY

These Terms of Use and Your use of fedex.com or its Content or any of the
Services is governed by and construed in accordance with the laws of the United
States and the State of Tennessee, excluding its conflict of laws provisions. If
for any reason a court of competent jurisdiction finds any provision of these
Terms of Use, or a portion thereof, to be unenforceable, that provision shall be
enforced to the maximum extent permissible.

Any cause of action with respect to fedex.com or its Content or these Terms of
Use must be instituted within one year after the claim or cause of action has
risen or be barred and must be brought in a court of competent jurisdiction
within Shelby County, Tennessee. 

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SECTION 15. TERMS OF CARRIAGE

(i) Customer agrees that domestic and international carriage by FedEx of any
shipments tendered to FedEx using SHIP MANAGER shall be in accordance with the
terms, conditions and limitations of liability set out on the NONNEGOTIABLE Air
Waybill, Label, Manifest, or Ground Manifest (collectively "Shipping
Documentation"), any applicable transportation agreement between Customer and
FedEx covering such shipment, and in any applicable FedEx tariff, Service Guide
or Standard Conditions of Carriage, copies of which are available upon request,
and which are incorporated into these Terms of Use by reference. If there is a
conflict between the Shipping Documentation and any such document then in effect
or these Terms of Use, then the transportation agreement, tariff, Service Guide,
Standard Conditions of Carriage, or these Terms of Use will control, in that
order of priority. If a shipment originates outside the United States, the
contract of carriage is with the FedEx subsidiary, affiliate, branch, or
independent contractor who originally accepts the shipment. Your use of Global
Trade Manager shall not alter Your responsibility for the preparation and
accuracy of shipping documentation including import/export forms.

(ii) In the event Customer uses SHIP MANAGER to process shipments tendered to
FedEx for delivery to locations outside the United States or country of shipment
origin, Customer will, at Customer's sole expense, assure that the terms and
conditions of international carriage supplied by FedEx from time to time (and
which may be amended or modified from time to time at FedEx's sole discretion)
are placed on the Shipping Documentation as may be instructed by FedEx, for all
such international shipments. Customer will defend, indemnify and hold harmless
FedEx, its officers, directors, employees and agents from and against any and
all losses, damages, claims and other items of cost and expense arising out of
Customer's failure to apply the international carriage terms to the Shipping
Documentation for such international shipments, including without limitation
claims from the recipient of any shipment, and Customer's failure to follow
FedEx's instructions in regard to the placement of the terms on the Shipping
Documentation for such international shipments.

(iii) Printed Signature. Customer acknowledges that if SHIP MANAGER is used to
process shipments to locations outside the United States or country of shipment
origin, Customer must enter the name of the person completing the Shipping
Documentation to print in lieu of its manual signature on the Shipping
Documentation, as applicable, for all shipments tendered by Customer to FedEx
using SHIP MANAGER. Customer further acknowledges that such printed name shall
be sufficient to constitute the Customer's signature, and Customer's acceptance
of FedEx's terms and conditions of carriage contained in the applicable
transportation agreement, tariff, Service Guide, Standard Conditions, or
Shipping Documentation, under which the shipment is accepted by FedEx, or its
independent contractor.

(iv) Unless otherwise indicated, the shipper's address indicated on the face of
any Shipping Documentation is the place of execution and the place of departure
and the recipient's address listed on the face of the Shipping Documentation is
the place of destination. Unless otherwise indicated on the face of the Shipping
Documentation the first carrier of all shipments is FedEx Express, 3610 Hacks
Cross Road, Bldg A, Memphis, TN  38125. The address for FedEx Ground is 1000
FedEx Drive, Moon Township, PA  15108.

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SECTION 16. ASSIGNMENT AND NON-WAIVER


You may not assign Your rights or delegate Your duties under these Terms of Use.
Failure or delay by FedEx to exercise any right, remedy, power or privilege
hereunder, shall not constitute a waiver thereof. A waiver, to be effective,
must be in writing and must be signed by the party making the waiver. A written
waiver of a default shall not operate as a waiver of any other default or of the
same type of default on a future occasion. 

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SECTION 17. ANNOUNCEMENTS AND EMAIL COMMUNICATIONS

Neither FedEx nor You shall make any press release or announcement containing
the other's name without the prior written approval of the other party and then
only after the other party has reviewed and approved the specific text of the
press release or announcement. You agree that FedEx may use the email
address(es) that you provide when enrolling on fedex.com, as updated, to
communicate with you regarding FedEx.com, its Content and the Services. 

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SECTION 18. COMPLETE AGREEMENT AND MODIFICATION

These Terms of Use shall constitute the complete agreement of the parties with
respect to the subject matter and supersedes any and all prior or
contemporaneous discussions, statements, understandings, representations or
agreements, written or oral, regarding the subject matter. No amendment to or
modification of this Agreement will be binding on FedEx without FedEx's written
consent. 

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SECTION 19. FEDEX SHIPALERT®

FedEx provides You with the opportunity, via SHIP MANAGER, to use FedEx
ShipAlert to send a shipment notification message to the recipient informing
him/her of Your shipment. This feature is provided free of charge. FedEx may
modify or terminate the use of FedEx ShipAlert at any time.

FedEx does not commit to keeping Your message private or confidential. By using
FedEx ShipAlert You acknowledge that FedEx is providing the technical
functionality only, and that You are solely responsible for the content of Your
messages. FedEx undertakes no duty to monitor any messages sent by You. However,
FedEx, in its sole discretion, may elect, but is not obligated, to look at Your
messages to protect itself.

Do not use FedEx ShipAlert for anything other than to communicate information
about Your shipment. You may not use FedEx ShipAlert to disseminate
inflammatory, infringing, obscene, or other unlawful information, or to
threaten, harass, abuse or otherwise violate the legal rights of others or
perform any act contrary to law. If FedEx sees or hears about messages sent via
FedEx ShipAlert that violate these provisions, or that may damage FedEx, it may
take all actions necessary to protect itself, including disclosing any messages
to the authorities.

It is not necessary to use FedEx ShipAlert to ship a package via SHIP MANAGER.
FedEx will not be liable for any failure or delay, for any reason, in the
transmission, receipt, or acknowledgment of any messages sent by or to You.

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SECTION 20. ADDRESS BOOK


Subject to the terms listed here, addresses will remain in Your Address Book as
long as You use SHIP MANAGER. If You do not use SHIP MANAGER for a period of 6
months, FedEx will delete Your addresses.

However, FedEx will not delete Your SHIP MANAGER account. If You have any
concerns, please email FedEx at webmaster@fedex.com. The Address Book is a
feature provided free of charge by FedEx. You should maintain a back-up copy of
Your addresses as FedEx will not be responsible for the loss of addresses
contained in the Address Book. FedEx may modify or terminate this feature at any
time for any reason.

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SECTION 21. COURTESY RATE QUOTE


The courtesy rate reflected by the Courtesy Rate Quote on SHIP MANAGER, if
shown, may be different than the actual charges for Your shipment. Differences
may occur based on actual weight, dimensions, and other factors. Consult the
applicable FedEx Service Guide or the FedEx Rate Sheets for details on how
shipping charges are calculated.

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SECTION 22. FEDEX TRACKING SIGNATURE PROOF OF DELIVERY


In addition to the fedex.com Terms of Use, the following terms and conditions
govern your access and use of Signature Proof of Delivery. By accessing and
using Signature Proof of Delivery, you acknowledge and agree that you are the
shipper, the recipient, or third party payor, or are authorized to act on behalf
of the shipper, recipient, or third party payor to retrieve the signature image
for the shipment you are attempting to track. You warrant and agree, on behalf
of yourself and all persons on whose behalf you are acting in accessing and
using Signature Proof of Delivery, that you will not use the signature image for
any purpose other than to confirm the delivery of such shipment. You further
acknowledge and agree, on behalf of yourself and all persons on whose behalf you
are acting in accessing and using Signature Proof of Delivery, (i) to defend (at
FedEx option), indemnify, and hold harmless FedEx, its parent and its parent
company's subsidiary companies (collectively "FedEx" for purposes of this
paragraph) from and against any and all claims of whatever nature arising from
your access and use of Signature Proof of Delivery, and the receipt, use and
emailing of any signature retrieved; (ii) that Signature Proof of Delivery is
provided "AS IS" and you assume all risk of accessing and using Signature Proof
of Delivery; (iii) that FedEx DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS OF
WHATEVER NATURE, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN RESPECT TO SIGNATURE
PROOF OF DELIVERY; (iv) you will only email Signature Proof of Delivery to the
shipper, recipient or third party payor of the shipment you are attempting to
retrieve; (v) that under no circumstances shall FedEx be liable for any money or
other damages resulting from the access and use of Signature Proof of Delivery
and that FedEx hereby disclaims liability for any such damage; and, (vi) that
your actions and shipments are further governed by, and you will comply with,
the terms and conditions in the applicable FedEx Service Guide or transportation
agreement.

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SECTION 23. FEDEX TRACKING UPDATES


In addition to the fedex.com Terms of Use, the following additional terms and
conditions govern the access and use of this tracking update subscription
application to request tracking information updates ("Tracking Updates"). FedEx
authorizes You to request Tracking Updates for a shipment for which You are the
shipper, recipient or third-party payor and You agree to only request Tracking
Updates for a shipment for which You are the shipper, recipient, or third-party
payor subject to these Terms and Conditions. You acknowledge and agree that
Tracking Updates are the private property of FedEx, are provided to You free of
charge and that any use of Tracking Updates information is at Your sole risk.
Tracking Updates are provided "AS IS" and FedEx disclaims all Warranties or
conditions, Express or Implied.

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SECTION 24. FEDEX DELIVERY MANAGER®

If you are a FedEx Delivery Manager member, you are subject to the FedEx
Delivery Manager Privacy Notice. In the event of a conflict between the FedEx
Delivery Manager Privacy Notice and FedEx Privacy Notice, the FedEx Delivery
Manager Privacy Notice governs how we collect and use personal data of FedEx
Delivery Manager members.

In order to facilitate delivery or release of a shipment, FedEx may, at its sole
discretion, offer certain delivery options and functionality to residential
Recipients through FedEx Delivery Manager. As a condition for approval to
register for and use FedEx Delivery Manager, Recipient agrees to these terms:

I. Recipient represents and warrants that Recipient: resides at the address
provided for enrollment; is authorized to enroll and receive shipments at the
address; will only register for himself/herself; will only register nicknames
that are associated with Recipient’s name and identity; is 13 years of age or
older.

II. For each shipment, Recipient represents and warrants that Recipient is
authorized by the Shipper to use or request the FedEx Delivery Manager options
and functionality.

III. Recipient agrees to pay any fees associated with FedEx Delivery Manager
options that are offered by FedEx for a fee. See Rates in the FedEx Service
Guide for details.

IV. The contract of carriage governed by the FedEx Express Terms and Conditions
or the FedEx Ground Tariff in the FedEx Service Guide shall at all times remain
with the Shipper, as that term is defined in the FedEx Service Guide, and
nothing in these FedEx Delivery Manager Terms shall be construed to create a
contract of carriage with the Recipient. FedEx Delivery Manager options and
functionality, including those offered for a fee to the Recipient, are governed
solely by the terms in this FedEx Delivery Manager section of the fedex.com
Terms of Use.

V. In no event shall FedEx, including, without limitation, agents, contractors,
employees and affiliates, be liable for any damages, including but not limited
to special, incidental or consequential damages, including, without limitation,
loss of profits or income, whether or not FedEx had knowledge that such damages
might be incurred, from honoring, or our failure to honor, any request for
delivery instructions, preferences, delivery suspension, routing instruction or
other delivery request from the Recipient. Notwithstanding, a refund of the
FedEx Delivery Manager fee as outlined below is the exclusive remedy in the
event of FedEx’s failure to honor the Recipient’s request for FedEx Delivery
Manager options.

VI. Money-Back Guarantee. We offer a money-back guarantee for FedEx Delivery
Manager delivery options that are offered for a fee. This guarantee can be
suspended, modified or revoked at our sole discretion without prior notice to
you. At our option, we will, upon request, refund your FedEx Delivery Manager
charges in the event of a delivery failure as described below. If the money-back
guarantee is suspended, there is no remedy or recovery of charges for a delivery
option failure. There are no delivery option commitments for shipments on which
the money-back guarantee is suspended.

a. FedEx Date Certain Delivery Money-Back Guarantee. The FedEx Date Certain
Delivery Money-Back Guarantee applies if shipment delivery is not attempted on
the valid date requested. To be considered valid, the requested date must be a
Business Day within 7 calendar days after the originally scheduled delivery
date. If the delivery date requested is invalid, the FedEx Date Certain
Money-Back Guarantee will not apply.

b. FedEx Evening Delivery Money-Back Guarantee. The FedEx Evening Delivery
Money-Back Guarantee applies if shipment delivery is not attempted between 5 and
8 p.m. by the scheduled delivery date as published on fedex.com.

c. FedEx Appointment Delivery Money-Back Guarantee. The FedEx Appointment
Delivery Money-Back Guarantee applies if shipment delivery is not attempted
during the appointment time-frame and on the date requested by the Recipient and
agreed to by FedEx.

d. Deliver To Another Address Money-Back Guarantee. The Deliver To Another
Address Money-Back Guarantee applies if shipment delivery is not attempted at
the new delivery address by the scheduled delivery date and time as published on
fedex.com

e. Exceptions and Limitations. FedEx will not be obligated to refund or credit
your charges if:

1. We provide you with proof of timely completion of the delivery option,
consisting of the date and time of delivery and, if applicable, the name of the
person who signed for the shipment, or service-exception information reflecting
that the failure to provide the delivery option resulted from circumstances
described under the Liabilities Not Assumed sections of the FedEx Service Guide.

2. The shipment was scheduled for delivery on the Wednesday immediately prior to
Thanksgiving or during the seven calendar days before Christmas Day, and was
delivered within 90 minutes of the new requested delivery date, time, or
delivery window.

3. The shipment was undeliverable as described in the Undeliverable Shipments
sections of the FedEx Express Terms and Conditions or the FedEx Ground Tariff in
the FedEx Service Guide.

f. Refund Requests: To qualify for a refund, you must notify us of a delivery
option failure and request a refund of your charges in compliance with the
conditions listed below. If you do not comply with these conditions, you are not
entitled to receive a refund and cannot recover compensation for a delivery
option failure in any lawsuit.

1. You may request a refund of charges due to a delivery option failure by
submitting your request through the billing adjustment application at
fedex.com/billingadjustment.

2. Your notification of a delivery option failure must include the FedEx
tracking number; and the last 4 digits of the credit card used to pay for the
delivery option.

3. All requests for refund or credit of charges must be received within 90
calendar days from the ship date.

VII. If the Sign For A Package option is selected, Recipient authorizes FedEx to
leave the shipment, and any other eligible shipment available for delivery, at
the recipient’s location and releases FedEx from all liability for any loss or
damage that may result from leaving the shipment at Recipient’s request.

VIII. If Recipient provides delivery instructions, preferences, or requests to
suspend deliveries for their address, Recipient releases FedEx from all
liability for any loss or damage that may result from FedEx following the
delivery instructions, preferences, or requests to suspend deliveries.

IX. Recipient understands that FedEx Delivery Manager calendar and tracking
visibility will be based on information readily available to FedEx, that it may
be limited, estimated or incomplete and that such information may change or be
modified.

X. Recipient agrees not to sue FedEx as a class plaintiff or class
representative, join as a class member, or participate as an adverse party in
any way in a class-action lawsuit against FedEx regarding FedEx Delivery
Manager.

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SECTION 25. FEDEX INSIGHT®/FEDEX ADVANCED TRACKING


In order to facilitate tracking and related analytics relating to your
shipments, sent and received, FedEx may, at its sole discretion, offer certain
functionality and analytics to approved customers through InSight or FedEx
Advanced Tracking. As a condition for approval to register for and use FedEx
InSight or FedEx Advanced Tracking you must agree to these terms:

I. Information.

a. You request that FedEx compile and format information regarding shipments for
which You are the shipper, recipient or third party payer ("InSight
Information") and, subject to the terms and conditions of this Agreement, FedEx
grants You the non-exclusive, royalty-free right and license to use the InSight
Information provided by FedEx.

b. FedEx will provide InSight Information by means of Internet, email, FedEx
automation device or other means at its sole discretion. You understand that the
InSight Information will be based on information readily available to FedEx,
that it may be limited, estimated or incomplete (resulting, in part, but not
completely from shipper's request that FedEx block certain shipment information
from the InSight Information provided to You) and that such information may
change or be modified.

II. Use.  You may use the InSight Information for Your own internal business
purposes, to facilitate delivery, customs clearance, or communication with a
shipment's shipper, recipient, broker, third party payer or carrier, provided
such uses are legal and do not violate any Federal, state or local laws.
However, you agree not to use or allow any other party to use InSight, FedEx
Advanced Tracking or the InSight Information (or any portion thereof) on your
behalf for any other purpose, including without limitation, to audit the
accuracy of FedEx/s performance, to obtain adjustments or refunds of shipping
charges under FedEx Money-Back Guarantees or otherwise, or as an invoice for
remittance purposes for shipments tendered to FedEx. You agree that FedEx shall
have authority to deny any such Money-Back Guarantee claims made or filed based
on InSight, FedEx Advanced Tracking or InSight Information. You also acknowledge
that FedEx holds and retains all worldwide rights, title and interests,
including without limitation, copyright, in and to InSight and FedEx Advanced
Tracking. You agree not to copy, modify, translate, transmit, distribute, adapt,
reproduce, decompile, reverse engineer or disassemble InSight, FedEx Advanced
Tracking or any InSight Information.

III. Maintenance and Updates.  FedEx, in its sole discretion, may modify at any
time, without notice, the nature and amount of InSight Information provided, the
InSight Service, which consists of the features and services of InSight, as
amended and updated, or the FedEx Advanced Tracking Service, which consists of
the features and services of FedEx Advanced Tracking, as amended and updated.

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--------------------------------------------------------------------------------


SECTION 26. FEDEX® ELECTRONIC TRADE DOCUMENTS

THE FOLLOWING TERMS OF USE GOVERN YOUR USE OF FEDEX® ELECTRONIC TRADE DOCUMENTS.
YOUR VIEWING OR USE OF THIS SITE CONSTITUTE YOUR AGREEMENT, ON BEHALF OF
YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER "YOU" OR "YOUR"), TO ALL OF
THE TERMS AND CONDITIONS PROVIDED BELOW.

FEDEX MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT
ANY TIME WITHOUT NOTICE, AND YOUR SUBSEQUENT VIEWING OR USE OF THIS SITE WILL
CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS.

1. Acknowledgment of Agreement with FedEx Software or Web-based Shipping
Platform End User License Agreement or Terms of Use and Conditions of Carriage.
Prior to accessing FedEx® Electronic Trade Documents, You acknowledge that You
have accepted the Terms of Use or the End User License Agreement for the
applicable FedEx internet-based shipping application or FedEx shipping software,
including but not limited to FedEx Ship Manager Software, FedEx Ship Manager
Server, FedEx Ship Manager at fedex.com, and FedEx Web Services, and agree with
said Terms of Use or End User License Agreement. You also agree that all
shipments are subject to the Conditions of Carriage as published by FedEx in the
applicable Service Guide or Standard Conditions of Carriage on www.fedex.com or
elsewhere and set out on the Air Way bill.

2. Agreement to Use Electronic Trade Documents Instead of Printed Documents. By
utilizing FedEx® Electronic Trade Documents, You authorize FedEx to ship Your
international shipments using electronic documents instead of printed documents,
including but not limited to the applicable commercial invoice, pro forma
invoice, and export certificate of origin.

3. Agreement to Provide Information, Letterhead and Signature Image. By
utilizing FedEx® Electronic Trade Documents, You agree to provide FedEx with all
information necessary to ship Your international packages, including but not
limited to package level detail information, Your company letterhead and a
signature image for You or an authorized representative of Your company.

4. Accuracy of Information. You represent, warrant and covenant that any
information provided by You to FedEx shall be true, accurate and complete.

5. Validity of Letterhead. You represent, warrant and covenant that the
letterhead provided by You to FedEx for use in executing electronic trade
documents on Your behalf shall be a valid letterhead and that You possess the
necessary right, title and interest in the letterhead to authorize FedEx to use
the letterhead to execute electronic trade documents on Your behalf.

6. Validity of Signature Image. You represent, warrant and covenant that any
signature image provided by You to FedEx for use in executing electronic trade
documents on Your behalf shall be of a valid signature by a person authorized by
You or Your company to ship with FedEx and execute shipping-related documents on
Your company's behalf, and shall be sufficient to constitute Your signature.

7. Authorization for FedEx to Use Information. For any electronic trade
documents completed by FedEx on behalf of You or Your company, You authorize
FedEx to use the information provided by You to ship Your international
packages, including but not limited to package level detail information, Your
company letterhead and Your signature image or a signature image of an
authorized representative of Your company.

8. Original Documentation May Be Required for Some Shipments. You acknowledge
that applicable customs laws, rules and regulations may require additional
documentation for certain commodities, values or quantities and/or require that
original hardcopy commercial invoices, licenses, permits, declarations, forms,
certificates or other documentation accompany the shipment. You agree that it is
Your responsibility to include all required documentation (including, without
limitation, original hardcopy documentation) with any shipment You send using
FedEx Electronic Trade Documents.

9. Indemnification. You will, at Your sole cost and expense, defend, indemnify
and hold harmless FedEx, its parent corporation, subsidiaries, affiliated
companies and their respective officers, directors, employees, agents,
successors, and assigns from all claims, demands, suits, damages, costs,
expenses, fines and judgments, including reasonable attorneys' fees (hereinafter
collectively "Claims"), arising out of FedEx's use of the information provided
by You, including but not limited to package level detail information, Your
company letterhead and Your signature image or a signature image of an
authorized representative of Your company. FedEx may intervene and assume its
defense in any such claims, at its expense and in its sole discretion. You will
not settle any action relating to any Claim that involves FedEx without the
prior written consent of FedEx.

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