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* About * About Ai Events * The Ai Events Team * Join us on LinkedIn * Contact * Events * All Events Overview * Upcoming Events * Partner Events * Past Event Presentations * Content Hub * Why Attend? * Connect with Great Content * Best Practice Case Studies * Sample of Regular Speakers * Sponsorship * Why Sponsor an Ai Event? * Other Services * About * About Ai Events * The Ai Events Team * Join us on LinkedIn * Contact * Events * All Events Overview * Upcoming Events * Partner Events * Past Event Presentations * Content Hub * Why Attend? * Connect with Great Content * Best Practice Case Studies * Sample of Regular Speakers * Sponsorship * Why Sponsor an Ai Event? * Other Services Search: ATPS 2024 Airline and Travel Payments Summit 2024, London 36379 post-template-default,single,single-post,postid-36379,single-format-standard,bridge-core-3.1.3,qode-page-transition-enabled,ajax_fade,page_not_loaded,, vertical_menu_transparency vertical_menu_transparency_on,qode-title-hidden,qode_grid_1300,qode-child-theme-ver-1.0.0,qode-theme-ver-30.2,qode-theme-bridge,wpb-js-composer js-comp-ver-7.3,vc_responsive Scroll Down for the Event AIRLINE & TRAVEL PAYMENTS SUMMIT LONDON 2024 Date: Wednesday 22 May: Pre-Session: 2pm-5pm Welcome Reception: 5pm-7pm Thursday 23 May: Conference: 8am-5pm Evening Reception: 5pm-6pm Location: London, United Kingdom Delegates: 250+ Register: Register Now! Pricing: Merchants: $399USD / Vendors: $1899 USD —Registration Includes Access to Networking Events— Networking Event: (included for Event Registrants) Can’t participate in the full conference? Join the networking reception for just $159 USD! NOTE: ATPS 2024 is selling-out! Register now to secure your place in this event. * * * * ATPS is the only annual event dedicated to the global Airline & Travel Industry on payments and fraud prevention. The theme for 2024’s conference is Everthing. Everywhere. And all at once: Delivering solutions. Travellers want it all, now and in every channel. And, if that wasn’t hard enough to deliver they are also expecting not to pay for services. Whether that service is a slick customer payment experience and total protection from fraud those are now givens. So, with customers demanding everything on one hand, we have the regulators on the other (PSD 3 is just one hot topic!) ATPS 2024 promises to be the most thought provoking in its 15 year + history! A few of the topics that you will need to know about include: One Order industry standards and their impact on Payments and Fraud, what are the best practices on PSS Integrations and the numerous airline merchandising platforms. And, if we find time to squeeze in additional topics then the great topics of Revenue Accounting, BSP reporting, chargebacks and more will be covered by some of our industry leading speakers and panellists. Scroll down to see the conference agenda, which is filling-up quickly! If you are interested in speaking, especially on some of the industry challenges, please send an email to the Event Chairman, Michael Smith by clicking here. Sponsorships are also available and to get up-to-date details of what is available, please reach out to Airline Information’s Managing Director Christopher Staab for more details. Sponsorship options are also listed here. SPONSORS * * * * * * * * * * * * * * * * * Click To View Full Agenda DAY ONE: ATPS 2024 WEDNESDAY 22ND OF MAY 12:30pm – 2:00pm HOTEL ONLY LOYALTY FRAUD DISCUSSION GROUP 2:00pm – 2:30pm WELCOME COFFEE & REGISTRATION PAYMENTS TRACK Track Chairman: Wendy Ward, CMO, UATP FRAUD TRACK IN ASSOCIATION WITH THE LOYALTY SECURITY ALLIANCE (LSA) Track Chairman: Chris Staab, Co-Founder, Loyalty Security Alliance 2:30pm * * * * WELCOME REMARKS FROM CONFERENCE CHAIRMAN – Wendy Ward, CMO, UATP WELCOME REMARKS FROM THE FRAUD TRACK CHAIRMAN – Chris Staab, Co-Founder, LSA 2:30pm – 3:00pm * * * * CHATGPT, AI, MACHINE LEARNING AND BIG DATA We’ve all heard of them. We all know a bit about them, but what beyond the hype are they? Everything you wanted to know, explained in a relevant way! – Kevin O’Shaughnessy, CEO, CityHook LOYALTY FRAUD ROUNDTABLE – INTRODUCTIONS & SHARING OF CHALLENGES Facilitator – Chris Staab, Co-Founder, LSA 3:00pm – 3:45pm * * * * * * * WHAT ARE THE PRACTICAL IMPLICATIONS OF ALL THIS NEW AI-DRIVEN TECH FOR PAYMENTS AND FRAUD? What needs to be done to incorporate generative ai into best business practice? Do we need to worry about ai taking over and making bad decisions? does ai threaten or improve our jobs? This session will have presenters on various topics relating to how this is developing and will be followed by a panel discussion. Moderator – Michael Smith, Board Director, Ai Events Presenters and Topics – Predictive Learning – will it drive down payment costs and complexity? – Airlines & travel companies are full of (big) data. Will all this new tech help make better use of it? – Account Take Overs – can AI and other new tech stop it? – Matt Bailey, Senior Solutions Consultant, Arkose – Patrick van der Knoop, Payment Strategies for Airlines & Travel, PagoNxt Merchant Solutions LOYALTY FRAUD ROUNDTABLE – ACCOUNT TAKEOVERS (BRIEF PRESENTATIONS FOLLOWED BY AUDIENCE DISCUSSION) Kick Off Presenter – Mike Brooks, Product Manager, Darwinium 3:45pm – 4:15pm COFFEE BREAK & NETWORKING SPONSORED BY DISCOVER 4:15pm – 5:00pm * * * * * DEALING WITH THE CHALLENGES OF 2024 AFPs and BNPL have boomed over the last few years. They have, however, added complexity to an already complex ecosystem. How do we as industry deal with the consequences of innovation? Have we thought through the knock-on impacts in areas like chargebacks and refunds for example? Is a solution payment orchestration? That throws up their own challenges (as well as opportunities) so how well are companies dealing with this? Thi session is a chance to share best practice from the front line of airlines & travel companies dealing with those challenges alongside their industry partners. Panellists & Presenters – Christelle Brenin, Senior Manager Payment Fraud & Chargeback, Swiss Lufthansa Group – Travel Counsellors and Br-dge | Simplifying the ecosystem – Liam Nuttal, Payments Manager, Etihad Airways – Ahmed Bennis, Head of Customer Success for Airlines, Outpayce | Payments Customer Experiences LOYALTY FRAUD ROUNDTABLE – BOT ATTACKS (BRIEF PRESENTATIONS FOLLOWED BY AUDIENCE DISCUSSION) 5:00pm – 7:00pm NETWORKING RECEPTION SPONSORED BY VISA (Note: Those not participating in the ATPS may register solely for this networking here.) DAY TWO: ATPS 2024 THURSDAY 23RD OF MAY 2024 8:30am – 9:15am WELCOME COFFEE & NETWORKING 9:15am – 9:30am OPENING REMARKS FROM CONFERENCE CHAIR – Michael Smith, Board Advisor, Ai Events 9:30am – 10:30am * * * * * * STATE OF PAYMENTS AND FRAUD From Digital Identities, Biometrics, Open Banking, Payment Wallets and the Ever present challenges of Fraud and Regulation (PCI V4 And PSD 3 to name but two!) How Are Airlines & Travel Companies Prepared? This session will cover the key trends that participants need to stay ahead from the perspective of some of the best minds in airline and travel payments and fraud. Moderator – Wendy Ward, CMO, UATP Presenters & Panellists – Simon Eve, Director Travel & Partnerships, Trustly and Mette Evensen, Payment Manager, Norwegian Airlines – Jeremy King, Regional VP EMEA, PCI Security Standards – Yogender Singh Rana, Lead Officer – Payments Fraud & Chargebacks, Qatar Airways 10:30am – 11:00am COFFEE BREAK & NETWORKING PAYMENTS TRACK Track Chairman: Laurie Gablehouse, Travel Payment Strategies & Solutions, Worldline FRAUD TRACK IN ASSOCIATION WITH THE LOYALTY SECURITY ALLIANCE (LSA) Track Chairman: Chris Staab, Co-Founder, Loyalty Security Alliance (invited) 11:00am – 11:30am * * * * * * Payments Track BEYOND ORCHESTRATION HOW TO FIX THE PROBLEMS, REMOVE FRICTION & COST Moderator – John Taylor, Head of Airline Payments, Nium Panellists – Yago Casasnovas, Payments & Fraud Prevention, Air Europa – Joost van der Sande, Retail Strategy Director, Air France-KLM Fraud & LSA Track RESULTS OF THE LEXISNEXIS RISK SOLUTIONS GLOBAL STATE OF FRAUD AND IDENTITY REPORT – Jason Lane-Sellers, Director Market Planning EMEA, LexisNexis Risk Solutions 11:30am – 12:00pm * * * * * Payments Track BUILD IN HOUSE VERSUS BUY? CASE STUDY OF THE ISSUES AND CHALLENGES WITH THIS ETERNAL QUESTION! SPEAKERS FROM ENDAVA AND AER LINGUS TO BE ANNOUNCED Fraud & LSA Track DIGITAL IDENTITY – THE SOLUTION TO PREVENTING FRAUD FOR AIRLINE & TRAVEL MERCHANTS? – Tami Eick, Finance, Southwest Airlines – Annette Matthews, Fraud Manager, British Airways – Catherine Malec, VP/GM EMEA, Accertify 12:00pm – 12:30pm * * * * * * Payments Track APPLYING THE PAYMENTS’ LESSONS FROM B2C TO YOUR OWN B2B PAYMENTS – Alfonso Valera Cuevas, Distribution Futures Manager, Iberia – Menel Nevzatova, Digital Payments and Fraud, Iberia – Chiara Quaia, SVP Travel, Mastercard In conversation with – Paul van Alfen, Travel Payment Strategist, Up In The Air Fraud & LSA Track FIRST PARTY FRAUD: FROM PROMOTIONAL ABUSE, CHARGEBACKS TO FAKE ACCOUNT TAKE OVERS Speakers to be announced 12:30pm – 2:00pm LUNCH & NETWORKING 2:00pm – 2:30pm * * * Payments Track CASE STUDY: HOW PAYMENT INNOVATION DRIVES CONVERSION AND INCREASES AVERAGE TRANSACTION VALUE – Yago Casasnovas, Payments & Fraud Prevention, Air Europa – Samuel Flynn, CEO, Hands In Fraud & LSA Track THE CHALLENGE OF ONBOARD SALES FRAUD: HOW TO MANAGE & HANDLE THEM – Martin Cunnison, Business Development Director, AirFi and client 2:30pm – 3:00pm * * * * * * * * Payments Track THE CONNECTED TRIP – Simon Thompson, Global Business Development B2B Travel, Visa interviewed by – Greg Toussaint, Director, Edgar, Dunn & Company Fraud & LSA Track FRAUD VIEW FROM THE FRONT LINE Facilitator – Chris Staab, Co-Founder, LSA (Moderator) in conversation with Front Line Experts – Jan Jaap Kramer, Founder, Travel Fraud Guard – Maggi Fritzsche, Manager Fraud Investigation, Hyatt Hotels – Marjolein Grothauzen, Senior Product Manager, Booking.com 3:00pm – 3:30pm * * * * * Payments Track KEY STEPS TO INCREASING YOUR PAYMENT APPROVAL RATING – Brett Turner, SVP Global Airline Acquiring, Elavon interviewed by – Masha Cilliers, Executive Payments Industry Specialist, Payment Options Fraud & LSA Track CASE STUDY: ACCOUNT TAKE OVERS AND CYBER AT LUFTHANSA – Michael Stiefler, Senior Security Architect, Lufthansa Systems – Jean Adadevi, Payment Reconciliation Product Owner, Lufthansa Systems 3:30pm – 4:00pm COFFEE BREAK & NETWORKING 4:00pm – 5:00pm * * * LIONS´ DEN | LIVE INNOVATIVE PRODUCT PITCHES New payments and fraud-related products are key to driving down costs and improving sales conversions. The Ai Events Lions’ Den has showcased numerous new financial start-ups which have gone on to achieve great success. Adyen is a prime example, having pitched just after its founding- and just look at them now! Accertify also had just a handful of employees when it pitched! These are paid-for 5-minute sales pitches, and do you have what it takes to follow in the footsteps of previous successful pitching companies? If you believe that you do, then drop an email to Michael Smith, the event Chairman and Ringmaster of this Lions’ Den, to get more details on why this is the place to showcase your product innovation! Ringmaster and Judges – Michael Smith, Board Advisor, Ai Events – Jonathan Davidson, Manager Loyalty, Star Alliance – Holly Evans, Revenue Protection Manager, easyJet Pitching Companies – Trevipay – Darwinium – Twai 5:00pm – 6:00pm NETWORKING RECEPTION SPONSORED BY DISCOVER ATPS 2024 HOT TOPICS * Latest Fraud Attack Vectors and how to stay ahead of them * Open Banking – what it is and the implications for your business * New Alternative Forms of Payment that need to be on your radar * Protecting your Business from Account Takeovers * Passwords: Are they still Necessary? * B2B Payments & how take advantage of cost savings * Payment Technology: Build verus Buy * Web 3.0 and Payments – are you ready? * PSD 3 the Regulators are coming (again!) * Account Take Overs – with our increasingly digital world this impacts not just loyalty accounts * Cybersecurity – why cyber hygiene is not just a topic for IT professionals * ChatGPT, Big Data, AI – what are they and how will they impact payments & fraud? Are we missing a topic/area that you think needs addressed? Please drop an email to Michael Smith, the conference chairman so that we can add it! * VENUE & HOTEL BOOKING Book your Hotel for the Airline Travel Payment Summit... * HOW TO SPONSOR THIS EVENT View the sponsorship items and packages that are available for this conference.... * ATTENDING COMPANIES View registered companies for this event.... UPCOMING EVENTS * Airline & Travel Payments Summit 2024 22-23 May, London, UK * ATPS 2024 Networking Event 22 May, London, UK * Ai Events Networking Evening at Mega 17 June, Calgary * Mega Event 2024 18-19 June, Calgary, Canada * Revenue Management Conference Latam 2024 10-11 Julio, Bogota * Ai Events Networking Evening Bogotá 10 Julio 2024 * ATPS APAC 2024 20-21 August, Phuket * Co-Brand & Travel Rewards 2024 6-7 November, Wilmington, US * Ai Events Networking Evening at Co-Brand 6 November, Wilmington, US * ATPS LATAM 2024 4-5 Diciembre, Santiago NAVIGATE Home All Events Contact Us SEARCH AICONNECTS.US Search for: CATEGORIES Categories Select Category All News (27) ATPS-2022 (2) ATPS-2023 (6) ATPS-2024 (5) ATPS-APAC-2023 (1) ATPS-APAC-2024 (4) ATPS-APAC-Forum (3) ATPS-APAC-VIRTUAL (1) ATPS-LATAM-2024 (4) Cargo-Event-London (2) Cargo-Payments-Summit (1) Co-Brand 2023 (1) Co-Brand-2024 (6) Cobrand-2022 (5) Editorials (192) Ancillary Editorials (29) Executive Profiles (2) Loyalty Editorials (47) Payment & Fraud Editorials (113) Thought Leadership (1) Event Info (34) 2017 11th ATPS (1) 2017 3rd Co-Brand (4) 2017 8th Mega Event (6) ATPS Fraud 2021 (3) ATPS Latam 2021 (2) ATPS-2021 (3) ATPS-LATAM-2021-Dec (2) B2B ATPS Update (2) Co-brand & Travel Rewards Virtual 2021 (3) Mega Event Asia 2021: Driving Loyalty Program Revenues (5) NDC-Ask-Me-the-Questions (1) Touchless-Virtual-Conference (2) Events (10) LATAM-ATPS-2022 (2) LATAM-LOYALTY-2023 (3) LSA-Fall-Conference (1) Mega-2023 (5) Mega-2024 (4) MODERNIZING-PRICING-&-REVENUE-MANAGEMENT-IN-TRAVEL (2) NDC-January (1) NDC-Retrofitting-Payments-Fraud (1) NDC-Retrofitting-Payments-Loyalty (1) Past Event Presentations (87) Publications (4) RM-Latam-2024 (4) Travel-Agency-Distribution-Conference (2) Terms & Conditions Cookie Policy TELEPHONE Dial: +1 305-600-0759 (Office hours: 9.00am-5.00pm EST) From the United Kingdom: +44-(0)-141-416-0800 (Office hours: 9.00am-5.00pm GMT) Contact Us For Info Home | Events |Contact Us | Privacy & Terms & Conditions | Not Receiving Our Emails? | Forgotten Password? | Login © Copyright Ai Connects 2024 All Rights Reserved FacebookLinkedInTwitter ✓ Thanks for sharing! 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