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32 forms found in the DOM

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POST /checkout

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/search

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/search

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Text Content

 * Shop By
 * Furniture
 * Home Decor
 * Lighting
 * Tabletop
 * Kitchen
 * Bed & Bath
 * Outdoor
   
 * Blog
 * Design Pro
   
   
   
 * Sale

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Close submenuShop By
 * Shop Freshies! Just in
 * Haute List : Best Sellers
 * Shop our Instagram
 * Shop by Brand
 * Shop Furniture BrandsOpen submenu
 * Shop Home Decor BrandsOpen submenu
 * Shop Tabletop BrandsOpen submenu
 * Shop Bed & Bath BrandsOpen submenu
 * Shop Kitchen BrandsOpen submenu
 * Shop by RoomOpen submenu
 * Gift Cards

No results found.
Close submenuShop Furniture Brands
 * Eichholtz
 * Interlude Home
 * Noir
 * Nuevo
 * Alchemy Living
 * Four Hands
 * CFC
 * Alchemy Moda
 * Worlds Away
 * Global Views
 * Jamie Young
 * Sika Design

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 * Feizy
 * D.V. Kap
 * Global Views
 * Noir
 * Interlude Home
 * Style Union Home
 * Worlds Away
 * Hudson Valley Lighting
 * Tozai
 * Zoe Bios Creative
 * Jamie Young
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 * Kim Seybert
 * Vietri
 * Vista Alegre
 * Bodrum
 * Mario Luca Giusti
 * Fferrone
 * Mode Living
 * Julia Knight
 * Mepra
 * Nomi K.
 * Style Union Home
 * Royal Limoges
 * Deshoulieres
 * Capdeco
 * Broggi
 * Bordallo Pinheiro
 * Kosta Boda
 * Moser

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Close submenuShop Bed & Bath Brands
 * Graccioza
 * Home Treasures
 * Peri Lauren Interiors

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Close submenuShop Kitchen Brands
 * Staub
 * Demeyere
 * Miyabi
 * Vietri
 * Alessi

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Close submenuShop by Room
 * Living Room
 * Dining Room
 * Bedroom
 * Bathroom
 * Entry & Hallway
 * Kitchen
 * Bar
 * Office
 * Outdoor & Patio

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Close submenuFurniture
 * Living RoomOpen submenu
 * Kitchen & DiningOpen submenu
 * BedroomOpen submenu
 * Entryway & HallwayOpen submenu
 * Home OfficeOpen submenu
 * Shop All FurnitureOpen submenu

No results found.
Close submenuLiving Room
 * Cocktail & Coffee Tables
 * Ottomans & Benches
 * Sofas
 * Occasional & Side Tables
 * Occasional Chairs
 * Drink Tables
 * Console Tables
 * Bar Cabinets & Bar Carts
 * Cabinets & Chests
 * Sideboards
 * Bookcases

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Close submenuKitchen & Dining
 * Dining Tables
 * Dining Chairs
 * Bar & Counter Stools
 * Bar Cabinets & Bar Carts
 * Sideboards

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Close submenuBedroom
 * Bed Frames
 * Headboards
 * Dressers & Chests
 * Bedside Tables & Chest
 * Benches
 * Occasional Chairs

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Close submenuEntryway & Hallway
 * Benches
 * Entryway Tables
 * Umbrellas Stands

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Close submenuHome Office
 * Desks
 * Desk Chairs
 * Bookcases & Bookshelves
 * Filing Cabinets

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Close submenuShop All Furniture
 * Seating
 * Tables
 * Storage & Shelves
 * Beds
 * Desks

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Close submenuHome Décor
 * Accent Decor
 * Candles
 * Mirrors
 * Pillows & Throws
 * Rugs
 * Trays & Boxes
 * Vases & Urns
 * Wall Decor

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Close submenuLighting
 * Table Lamps
 * Floor Lamps
 * Wall Lamps
 * Picture Lights
 * Vanity Lights
 * Sconces
 * Pendant Lights
 * Ceiling Lights
 * Chandeliers
 * Light Accessories

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Close submenuTabletop
 * DinnerwareOpen submenu
 * FlatwareOpen submenu
 * DrinkwareOpen submenu
 * BarwareOpen submenu
 * Table DecorOpen submenu
 * Serveware
 * Featured DesignersOpen submenu

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Close submenuDinnerware
 * All Dinnerware
 * Dinner Bowls
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 * Chargers

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 * All Flatware
 * Serving Utnesils

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 * All Drinkware
 * Stemware
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 * Acrylic Drinkware
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 * Cocktail Glasses
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 * Napkin Rings
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 * Placemats
 * Tablecloths
 * Table Runners
 * Centerpieces & Fruit Bowls

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Close submenuFeatured Designers
 * Vietri
 * Vista Alegre
 * Kim Seybert
 * Julia Knight
 * Staub
 * Mario Luca Giusti
 * Ballarini
 * Demeyere
 * Bodrum
 * Costa Nova
 * Casafina

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Close submenuKitchen
 * CookwareOpen submenu
 * Bakeware
 * Furniture & DecorOpen submenu
 * Kitchen Appliances

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Close submenuCookware
 * Dutch Ovens
 * Pots & Pans
 * Kitchen Utensils
 * Aprons
 * Chef Knives

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Close submenuFurniture & Decor
 * Fruit Bowls
 * Pendant Lights
 * Counter Stools
 * Dining Chairs
 * Dining Tables
 * Kitchen Accents

No results found.
Close submenuBed & Bath
 * Bedding
 * Bathroom

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Close submenuDesign Pro
 * Design Pro Directory
 * Home Style Fix
 * Design Pro
 * Design Pro Fix

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 * Shop By
 * Furniture
 * Home Decor
 * Lighting
 * Tabletop
 * Kitchen
 * Bed & Bath
 * Outdoor
   
 * Blog
 * Design Pro
   
   
   
 * Sale


ALCHEMY FINE HOME RETURNS POLICY


ALCHEMY FINE HOME
RETURN POLICY

We hope you love everything you buy, but we understand that sometimes things
just aren't quite right. Should you need to return a purchase we'll be more than
happy to help.

 

ALCHEMY FINE HOME will accept any unused item in its original condition and
packaging returned within 7 days of receipt for exchange or refund if the item
is elligble for a refund. BRAND EXCLUSIONS APPLY. SEE BELOW IF YOUR ITEM IS
ELIGIBLE FOR A RETURN.*  You can cancel your order within 15 days if the order
has not shipped. Once an item has been shipped it is considered a return, not a
cancellation. Refusing a delivery is not an acceptable form of cancellation.


If the return is buyer's remorse and a refund is requested, the customer is
responsible for return shipping expenses and will be subject to a 15- 25%
restocking fee. Items not in their original packaging will not be accepted or
subject to a higher than 25% restocking fee. Returns can take up to 30 days to
process due to shipping and processing.

*Product lines that are NOT eligible for return and are final sales include:
 * Alessi
 * Eichholtz
 * Home Treasures
 * Fferrone
 * Four Hands
 * Nuevo
 * Mepra
 * D.V. Kap
 * Alchemy Living
 * Graccioza
 * Interlude Home
 * Combekk

 * Nesmuk
 * Gude
 * Weyersberg
 * Witloft
 * Bodrum
 * Skyline
 * Cloth & Company
 * Alchemy Moda
 * Alchemy Revival
 * Sparrow & Wren
 * Vietri
 * Worlds Away



All shipping fees are non-refundable. We offer free shipping on non-freight
orders over $149. If for any reason you need to return an item with free
shipping, the refund you receive will be for the item price you paid minus the
standard shipping cost and restocking fees. Standard shipping costs are based on
item prices as outlined within our shipping information. If you opt to exchange
your free shipping purchase for another item that also had free shipping, a
standard shipping charge will be added to cover our costs.

 

Return packages must be shipped prepaid through a traceable method such as UPS,
FedEx, or insured Parcel Post and those shipping costs are non-refundable.

 

When you accept an item delivered via freight, the item must be inspected and
approved when signing off for the delivery. After this sign off, the item will
not be returnable. Please carefully inspect and only approve the delivery if in
perfect condition.

 

Photos of any damaged items and packaging are required before returning the item
or requesting replacements. It helps us understand if the damage occurred in the
packing or if it happened when the product was shipped.

 

HOW CAN I RECEIVE MY REFUND?

We offer two options regarding your refund for a return:

1. Store Credit: Receive your return refund in the form of store credit for the
merchandise price, less the cost of outbound and return shipping. If you return
for store credit, all restocking fees are waived and covered by Alchemy Fine
Home.

2. Original Form of Payment: Receive your refund in the form of your original
form of payment for the merchandise price, less the cost of outbound and return
shipping AND a 15%-25% restocking fee for stocked items.

 

If we identify an unreasonable return pattern, we may restrict or refuse future
transactions or returns from such customers at at any time.

 

Why Do You Assess Restocking Fees On Returns?

When you return an item, a lot of time, labor, and company cost is required to
receive your package and restock your item back into our warehouses.
Additionally, the majority of furniture and accessories returned are not
packaged to original factory standards or incur damage during transit. Because
we provide our customers free curbside delivery on all items over $149 and
absorb that cost, we must assess restocking fees on returns to account for the
quantity of returned items that cannot be accepted or resold.

--------------------------------------------------------------------------------

START YOUR RETURN
 

Start your return by emailing your order number to us and reason for the return
request to:
ORDERS@ALCHEMYFINEHOME.COM

Please do not return items to our San Diego, California address as we can not
take returns to address. Items that are sent back to the address that they came
from without a Return Authorization will be denied receipt and sent back to you.

EMAIL US TO START YOUR RETURN

Damages from shipping or defects in manufacture are covered. Some items are
naturally rustic or hand-made, we do not consider these to be defects. All
international orders are excluded from returns.

For any other questions regarding our return policy please feel free to contact
our concierge specialists via live chat, phone or via email.


HAVE QUESTIONS?

EMAIL US orders@alchemyfinehome.com
CALL or TEXT US 1-844-456-4333

FOLLOW



Customer Support: orders@alchemyfinehome.com 

Call or Text 1-844-456-5333

Office Hours: Monday - Friday

9 am - 5 pm PST

 * About Alchemy Fine Home
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 * Returns
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 * Terms of Use & Privacy Policy
 * Accessibility Statement
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 * Our Sustainability Efforts

© 2022 Alchemy Fine Home.
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