privatebank.jpmorgan.com
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159.53.117.89
Public Scan
URL:
https://privatebank.jpmorgan.com/nam/en/about-us/online-tools/how-to-pages/send-money-with-zelle
Submission: On May 03 via manual from US — Scanned from US
Submission: On May 03 via manual from US — Scanned from US
Form analysis 3 forms found in the DOM
/_jcr_content.officeLocatorSolrSearch
<form class="jpm-wm-interactive-office-locator__form" data-targeturl="/_jcr_content.wmlocationSuggest" action="/_jcr_content.officeLocatorSolrSearch">
<div class="jpm-wm-interactive-office-locator__field-wrapper" role="combobox" aria-expanded="false" aria-owns="autocomplete-results" aria-haspopup="listbox">
<input class="jpm-wm-interactive-office-locator__field" data-required="true" id="locateOfficeInputField" type="text" placeholder="Enter your City or Postal Code" autocomplete="off" aria-autocomplete="both" aria-controls="autocomplete-results"
aria-activedescendant="">
<div class="sessioncamhidetext jpm-wm-autosuggest-container autosuggest-logo hdpi" id="autocomplete-results" role="listbox" tabindex="-1" hidden="">
</div>
<p aria-atomic="true" class="jpm-wm-interactive-office-locator__error-msg" role="alert" data-i18nmsg-gmap="Opens in Google Maps" data-error-notfound="Location Not Found"
data-error-default="Sorry we are unable to fetch the Office nearest to you at this point. Please visit&nbsp;<b><a title="All Offices" href="/content/jpm-pb-aem/americas/nam/en/locations.html" aria-label="All Offices">Our Offices</a></b>&nbsp;Page to find the office closest to you."
data-error-invalidformat="Invalid Postal Code"> Location Not Found </p>
<button class="jpm-wm-interactive-office-locator__form-clear" type="reset" hidden=""> Clear </button>
<button class="jpm-wm-interactive-office-locator__form-submit" disabled="">
</button>
</div>
<div class="jpm-wm-interactive-office-locator__form-container-ctas-mobile">
<button class="jpm-wm-interactive-office-locator__my-location-cta">
<i class="icon-location"></i>
<span class="jpm-wm-interactive-office-locator__my-location-cta-label">Use My Location</span>
</button>
</div>
</form>GET /nam/en/search
<form action="/nam/en/search" data-searchurl="/search/wm/pbsearch" data-site="americas" data-language="en" data-locale="en-US" data-suggestionurl="/search/wm/pbsuggest" data-useparam="search_base_v2" data-suggestuseparam="suggest_base_v2"
class="jpm-wm-rebrand-search-solr__form" label="Search" method="get">
<div class="jpm-wm-rebrand-search-solr__form__search-bar" role="combobox" aria-haspopup="listbox" aria-expanded="false" aria-owns="autocomplete-results">
<label class="jpm-wm-rebrand-search-solr__form__label" for="solrSearchInputField"> Search </label>
<input class="jpm-wm-rebrand-search-solr__form__input" name="q" placeholder="Search by keyword" id="solrSearchInputField" type="text" autocomplete="off" aria-autocomplete="both" aria-activedescendant=" ">
<button aria-label="clear" class="jpm-wm-rebrand-search-solr__form__clear" type="reset" value="clear"> clear </button>
<button aria-label="Search" class="jpm-wm-rebrand-search-solr__form__submit" type="submit" value="Submit" disabled=""> </button>
<div class="jpm-wm-rebrand-search-solr__form__dropdown-content" data-name="states" id="autocomplete-results" role="listbox" tabindex="-1">
<!-- /* Dynamic Suggestion here */ -->
</div>
</div>
</form><form class="jpm-wm-general-form-container__form" data-targeturl="/_jcr_content.contactus" data-suggestionurl="/wm/maps/api/place/autocomplete/json?input=" data-placeidurl="/wm/maps/api/place/details/json?place_id="
data-geocodeurl="/wm/maps/api/geocode/json?components=" data-languageselection="en" novalidate="">
<input name="pageUrl" type="hidden" value="/content/jpm-pb-aem/americas/nam/en/about-us/online-tools/how-to-pages/send-money-with-zelle.html">
<input name="referer" class="jpm-wm-general-form-container__referer" type="hidden" value="https://privatebank.jpmorgan.com/nam/en/about-us/online-tools/how-to-pages/send-money-with-zelle">
<input name="formType" type="hidden" value="regular">
<input name="identifier" type="hidden">
<input name="countryId" type="hidden" value="US">
<input name="excludeFromLeadsConnect" type="hidden">
<input name="target" type="hidden" value="_blank">
<div class="jpm-wm-general-form-container__column-container">
<div class="jpm-wm-general-form-container__column">
<section class="jpm-wm-form-container__column-control ">
<div class="jpm-wm-form-container__column-control-column">
<div class="jpm-wm-component">
<div class="jpm-wm-form-container__field-wrapper jpm-wm-form-container__field-wrapper--first-name">
<input aria-label="First Name" aria-required="true" class="jpm-wm-form-container__field" data-required="true" maxlength="40" id="firstName-187076198" name="firstName" type="text">
<label class="jpm-wm-form-container__label" for="firstName-187076198">First Name *</label>
<p aria-atomic="true" id="firstName-187076198-error" for="firstName-187076198" class="jpm-wm-form-container__error-msg" aria-live="off"> Enter your First Name </p>
<p aria-atomic="true" id="firstName-187076198-error--2" class="jpm-wm-form-container__pattern-error-msg--2" for="firstName-187076198" aria-live="off"> > or < are not allowed </p>
<p aria-atomic="true" class="jpm-wm-form-container__maxlength--error"> Only 40 characters allowed </p>
</div>
</div>
</div>
<div class="jpm-wm-form-container__column-control-column">
<div class="jpm-wm-component">
<div class="jpm-wm-form-container__field-wrapper jpm-wm-form-container__field-wrapper--last-name">
<input aria-label="Last Name" aria-required="true" class="jpm-wm-form-container__field" data-required="true" maxlength="40" id="lastName-1535214268" name="lastName" type="text">
<label class="jpm-wm-form-container__label" for="lastName-1535214268">Last Name *</label>
<p aria-atomic="true" class="jpm-wm-form-container__error-msg" id="lastName-1535214268-error" for="lastName-1535214268" aria-live="off"> Enter your Last Name </p>
<p aria-atomic="true" id="lastName-1535214268-error--2" class="jpm-wm-form-container__pattern-error-msg--2" for="lastName-1535214268" aria-live="off"> > or < are not allowed </p>
<p aria-atomic="true" class="jpm-wm-form-container__maxlength--error"> Only 40 characters allowed </p>
</div>
</div>
</div>
</section>
</div>
</div>
<div class="jpm-wm-general-form-container__full-width-container">
<div class="jpm-wm-component">
<div class="jpm-wm-form-container__field-wrapper jpm-wm-form-container__field-wrapper--country">
<select id="country-1415846168" name="country" class="jpm-wm-form-container__select" aria-required="true" data-required="true">
<option value=""></option>
<option data-countrycode="US" value="United States">United States</option>
<option data-countrycode="DZ" value="Algeria">Algeria</option>
<option data-countrycode="AD" value="Andorra">Andorra</option>
<option data-countrycode="AO" value="Angola">Angola</option>
<option data-countrycode="AG" value="Antigua and Barbuda">Antigua and Barbuda</option>
<option data-countrycode="AR" value="Argentina">Argentina</option>
<option data-countrycode="AM" value="Armenia">Armenia</option>
<option data-countrycode="AW" value="Aruba">Aruba</option>
<option data-countrycode="AU" value="Australia">Australia</option>
<option data-countrycode="AT" value="Austria">Austria</option>
<option data-countrycode="AZ" value="Azerbaijan">Azerbaijan</option>
<option data-countrycode="BS" value="Bahamas">Bahamas</option>
<option data-countrycode="BH" value="Bahrain">Bahrain</option>
<option data-countrycode="BD" value="Bangladesh">Bangladesh</option>
<option data-countrycode="BB" value="Barbados">Barbados</option>
<option data-countrycode="BY" value="Belarus">Belarus</option>
<option data-countrycode="BE" value="Belgium">Belgium</option>
<option data-countrycode="BZ" value="Belize">Belize</option>
<option data-countrycode="BJ" value="Benin">Benin</option>
<option data-countrycode="BT" value="Bhutan">Bhutan</option>
<option data-countrycode="BO" value="Bolivia">Bolivia</option>
<option data-countrycode="BA" value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
<option data-countrycode="BW" value="Botswana">Botswana</option>
<option data-countrycode="BR" value="Brazil">Brazil</option>
<option data-countrycode="BN" value="Brunei">Brunei</option>
<option data-countrycode="BG" value="Bulgaria">Bulgaria</option>
<option data-countrycode="BF" value="Burkina Faso">Burkina Faso</option>
<option data-countrycode="BI" value="Burundi">Burundi</option>
<option data-countrycode="KH" value="Cambodia">Cambodia</option>
<option data-countrycode="CM" value="Cameroon">Cameroon</option>
<option data-countrycode="CA" value="Canada">Canada</option>
<option data-countrycode="CV" value="Cape Verde">Cape Verde</option>
<option data-countrycode="CF" value="Central African Republic">Central African Republic</option>
<option data-countrycode="CL" value="Chile">Chile</option>
<option data-countrycode="CN" value="China">China</option>
<option data-countrycode="CO" value="Colombia">Colombia</option>
<option data-countrycode="KM" value="Comoros">Comoros</option>
<option data-countrycode="CG" value="Congo">Congo</option>
<option data-countrycode="CR" value="Costa Rica">Costa Rica</option>
<option data-countrycode="HR" value="Croatia">Croatia</option>
<option data-countrycode="CY" value="Cyprus">Cyprus</option>
<option data-countrycode="CZ" value="Czech Republic">Czech Republic</option>
<option data-countrycode="DK" value="Denmark">Denmark</option>
<option data-countrycode="DJ" value="Djibouti">Djibouti</option>
<option data-countrycode="DM" value="Dominica">Dominica</option>
<option data-countrycode="DO" value="Dominican Republic">Dominican Republic</option>
<option data-countrycode="EC" value="Ecuador">Ecuador</option>
<option data-countrycode="EG" value="Egypt">Egypt</option>
<option data-countrycode="SV" value="El Salvador">El Salvador</option>
<option data-countrycode="GQ" value="Equatorial Guinea">Equatorial Guinea</option>
<option data-countrycode="ER" value="Eritrea">Eritrea</option>
<option data-countrycode="EE" value="Estonia">Estonia</option>
<option data-countrycode="ET" value="Ethiopia">Ethiopia</option>
<option data-countrycode="FJ" value="Fiji">Fiji</option>
<option data-countrycode="FI" value="Finland">Finland</option>
<option data-countrycode="FR" value="France">France</option>
<option data-countrycode="GF" value="French Guiana">French Guiana</option>
<option data-countrycode="PF" value="French Polynesia">French Polynesia</option>
<option data-countrycode="GA" value="Gabon">Gabon</option>
<option data-countrycode="GM" value="Gambia">Gambia</option>
<option data-countrycode="GE" value="Georgia">Georgia</option>
<option data-countrycode="DE" value="Germany">Germany</option>
<option data-countrycode="GH" value="Ghana">Ghana</option>
<option data-countrycode="GR" value="Greece">Greece</option>
<option data-countrycode="GD" value="Grenada">Grenada</option>
<option data-countrycode="GP" value="Guadeloupe">Guadeloupe</option>
<option data-countrycode="GU" value="Guam">Guam</option>
<option data-countrycode="GT" value="Guatemala">Guatemala</option>
<option data-countrycode="GN" value="Guinea">Guinea</option>
<option data-countrycode="GW" value="Guinea-Bissau">Guinea-Bissau</option>
<option data-countrycode="GY" value="Guyana">Guyana</option>
<option data-countrycode="HT" value="Haiti">Haiti</option>
<option data-countrycode="HN" value="Honduras">Honduras</option>
<option data-countrycode="HK" value="Hong Kong SAR">Hong Kong SAR</option>
<option data-countrycode="HU" value="Hungary">Hungary</option>
<option data-countrycode="IS" value="Iceland">Iceland</option>
<option data-countrycode="IN" value="India">India</option>
<option data-countrycode="ID" value="Indonesia">Indonesia</option>
<option data-countrycode="IQ" value="Iraq">Iraq</option>
<option data-countrycode="IE" value="Ireland">Ireland</option>
<option data-countrycode="IL" value="Israel">Israel</option>
<option data-countrycode="IT" value="Italy">Italy</option>
<option data-countrycode="JM" value="Jamaica">Jamaica</option>
<option data-countrycode="JP" value="Japan">Japan</option>
<option data-countrycode="JO" value="Jordan">Jordan</option>
<option data-countrycode="KZ" value="Kazakhstan">Kazakhstan</option>
<option data-countrycode="KE" value="Kenya">Kenya</option>
<option data-countrycode="KI" value="Kiribati">Kiribati</option>
<option data-countrycode="KW" value="Kuwait">Kuwait</option>
<option data-countrycode="KG" value="Kyrgyzstan">Kyrgyzstan</option>
<option data-countrycode="LA" value="Laos">Laos</option>
<option data-countrycode="LV" value="Latvia">Latvia</option>
<option data-countrycode="LB" value="Lebanon">Lebanon</option>
<option data-countrycode="LS" value="Lesotho">Lesotho</option>
<option data-countrycode="LR" value="Liberia">Liberia</option>
<option data-countrycode="LY" value="Libya">Libya</option>
<option data-countrycode="LI" value="Liechtenstein">Liechtenstein</option>
<option data-countrycode="LT" value="Lithuania">Lithuania</option>
<option data-countrycode="LU" value="Luxembourg">Luxembourg</option>
<option data-countrycode="MO" value="Macau">Macau</option>
<option data-countrycode="MK" value="Macedonia">Macedonia</option>
<option data-countrycode="MG" value="Madagascar">Madagascar</option>
<option data-countrycode="MW" value="Malawi">Malawi</option>
<option data-countrycode="MY" value="Malaysia">Malaysia</option>
<option data-countrycode="MV" value="Maldives">Maldives</option>
<option data-countrycode="ML" value="Mali">Mali</option>
<option data-countrycode="MT" value="Malta">Malta</option>
<option data-countrycode="MH" value="Marshall Islands">Marshall Islands</option>
<option data-countrycode="MQ" value="Martinique">Martinique</option>
<option data-countrycode="MR" value="Mauritania">Mauritania</option>
<option data-countrycode="MX" value="Mexico">Mexico</option>
<option data-countrycode="FM" value="Micronesia">Micronesia</option>
<option data-countrycode="MD" value="Moldova">Moldova</option>
<option data-countrycode="MC" value="Monaco">Monaco</option>
<option data-countrycode="MN" value="Mongolia">Mongolia</option>
<option data-countrycode="MA" value="Morocco">Morocco</option>
<option data-countrycode="MZ" value="Mozambique">Mozambique</option>
<option data-countrycode="MM" value="Myanmar">Myanmar</option>
<option data-countrycode="NA" value="Namibia">Namibia</option>
<option data-countrycode="NR" value="Nauru">Nauru</option>
<option data-countrycode="NP" value="Nepal">Nepal</option>
<option data-countrycode="NL" value="Netherlands">Netherlands</option>
<option data-countrycode="NC" value="New Caledonia">New Caledonia</option>
<option data-countrycode="NZ" value="New Zealand">New Zealand</option>
<option data-countrycode="NI" value="Nicaragua">Nicaragua</option>
<option data-countrycode="NE" value="Niger">Niger</option>
<option data-countrycode="NG" value="Nigeria">Nigeria</option>
<option data-countrycode="NO" value="Norway">Norway</option>
<option data-countrycode="OM" value="Oman">Oman</option>
<option data-countrycode="PK" value="Pakistan">Pakistan</option>
<option data-countrycode="PW" value="Palau">Palau</option>
<option data-countrycode="PA" value="Panama">Panama</option>
<option data-countrycode="PG" value="Papua New Guinea">Papua New Guinea</option>
<option data-countrycode="PY" value="Paraguay">Paraguay</option>
<option data-countrycode="PE" value="Peru">Peru</option>
<option data-countrycode="PH" value="Philippines">Philippines</option>
<option data-countrycode="PL" value="Poland">Poland</option>
<option data-countrycode="PT" value="Portugal">Portugal</option>
<option data-countrycode="PR" value="Puerto Rico">Puerto Rico</option>
<option data-countrycode="QA" value="Qatar">Qatar</option>
<option data-countrycode="RE" value="Reunion">Reunion</option>
<option data-countrycode="RO" value="Romania">Romania</option>
<option data-countrycode="RU" value="Russia">Russia</option>
<option data-countrycode="RW" value="Rwanda">Rwanda</option>
<option data-countrycode="KN" value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
<option data-countrycode="LC" value="Saint Lucia">Saint Lucia</option>
<option data-countrycode="SM" value="San Marino">San Marino</option>
<option data-countrycode="ST" value="Sao Tome & Principe">Sao Tome & Principe</option>
<option data-countrycode="SA" value="Saudi Arabia">Saudi Arabia</option>
<option data-countrycode="SN" value="Senegal">Senegal</option>
<option data-countrycode="RS" value="Serbia">Serbia</option>
<option data-countrycode="SC" value="Seychelles">Seychelles</option>
<option data-countrycode="SL" value="Sierra Leone">Sierra Leone</option>
<option data-countrycode="SG" value="Singapore">Singapore</option>
<option data-countrycode="SK" value="Slovakia">Slovakia</option>
<option data-countrycode="SI" value="Slovenia">Slovenia</option>
<option data-countrycode="SB" value="Solomon Islands">Solomon Islands</option>
<option data-countrycode="SO" value="Somalia">Somalia</option>
<option data-countrycode="ZA" value="South Africa">South Africa</option>
<option data-countrycode="KR" value="South Korea">South Korea</option>
<option data-countrycode="ES" value="Spain">Spain</option>
<option data-countrycode="LK" value="Sri Lanka">Sri Lanka</option>
<option data-countrycode="SD" value="Sudan">Sudan</option>
<option data-countrycode="SR" value="Suriname">Suriname</option>
<option data-countrycode="SZ" value="Swaziland">Swaziland</option>
<option data-countrycode="SE" value="Sweden">Sweden</option>
<option data-countrycode="CH" value="Switzerland">Switzerland</option>
<option data-countrycode="TW" value="Taiwan">Taiwan</option>
<option data-countrycode="TJ" value="Tajikistan">Tajikistan</option>
<option data-countrycode="TH" value="Thailand">Thailand</option>
<option data-countrycode="TG" value="Togo">Togo</option>
<option data-countrycode="TO" value="Tonga">Tonga</option>
<option data-countrycode="TT" value="Trinidad and Tobago">Trinidad and Tobago</option>
<option data-countrycode="TN" value="Tunisia">Tunisia</option>
<option data-countrycode="TR" value="Turkey">Turkey</option>
<option data-countrycode="TM" value="Turkmenistan">Turkmenistan</option>
<option data-countrycode="TV" value="Tuvalu">Tuvalu</option>
<option data-countrycode="UG" value="Uganda">Uganda</option>
<option data-countrycode="UA" value="Ukraine">Ukraine</option>
<option data-countrycode="AE" value="United Arab Emirates">United Arab Emirates</option>
<option data-countrycode="GB" value="United Kingdom">United Kingdom</option>
<option data-countrycode="UY" value="Uruguay">Uruguay</option>
<option data-countrycode="UZ" value="Uzbekistan">Uzbekistan</option>
<option data-countrycode="VU" value="Vanuatu">Vanuatu</option>
<option data-countrycode="VA" value="Vatican City">Vatican City</option>
<option data-countrycode="VE" value="Venezuela">Venezuela</option>
<option data-countrycode="VN" value="Vietnam">Vietnam</option>
<option data-countrycode="VG" value="Virgin Island – British">Virgin Island – British</option>
<option data-countrycode="VI" value="Virgin Island – United States">Virgin Island – United States</option>
<option data-countrycode="YE" value="Yemen">Yemen</option>
<option data-countrycode="ZM" value="Zambia">Zambia</option>
<option data-countrycode="ZW" value="Zimbabwe">Zimbabwe</option>
</select>
<label class="jpm-wm-form-container__label" for="country-1415846168">Location *</label>
<p id="country-1415846168-error" for="country-1415846168" class="jpm-wm-form-container__error-msg" aria-atomic="true" aria-live="off"> Select your country of residence </p>
</div>
</div>
<div class="jpm-wm-component">
<div class="jpm-wm-form-container__field-wrapper jpm-wm-form-container__field-wrapper--address">
<input role="combobox" aria-autocomplete="both" aria-owns="autocomplete-default_listbox" aria-expanded="false" aria-required="true" autocomplete="off" aria-controls="autocomplete-results" class="jpm-wm-form-container__field"
data-required="true" data-autofill="true" data-enabletranslation="true" id="addressLine1-569139276" name="addressLine1" type="text" maxlength="150">
<label for="addressLine1-569139276" class="jpm-wm-form-container__label"> Address * </label>
<p aria-atomic="true" id="addressLine1-569139276-error" for="addressLine1-569139276" class="jpm-wm-form-container__error-msg" aria-live="off"> Enter valid street address </p>
<p aria-atomic="true" class="jpm-wm-form-container__pattern-error-msg--2" id="addressLine1-569139276-error--2" for="addressLine1-569139276" aria-live="off"> > or < are not allowed </p>
<p aria-atomic="true" class="jpm-wm-form-container__maxlength--error"> Only 150 characters allowed </p>
<p role="alert" class="jpm-wm-form-container__address-result-total-count" aria-live="assertive" hidden=""></p>
<ul class="sessioncamhidetext jpm-wm-autosuggest-container autosuggest-logo hdpi" id="autocomplete-results" role="listbox" tabindex="-1" hidden="">
<li role="option" aria-selected="false" tabindex="-1" aria-posinset="1" aria-setsize="1">
</li>
</ul>
</div>
</div>
<div class="jpm-wm-component">
<section class="jpm-wm-form-container__column-control jpm-wm-form-container__column-control--three">
<div class="jpm-wm-form-container__column-control-column">
<div class="jpm-wm-component">
<div class="jpm-wm-form-container__field-wrapper jpm-wm-form-container__field-wrapper--city">
<input aria-required="true" class="jpm-wm-form-container__field" data-required="true" id="city-213802297" name="city" maxlength="35" type="text">
<label class="jpm-wm-form-container__label" for="city-213802297"> City * </label>
<p aria-atomic="true" id="city-213802297-error" for="city-213802297" class="jpm-wm-form-container__error-msg" aria-live="off"> Enter your city </p>
<p aria-atomic="true" id="city-213802297-error--2" class="jpm-wm-form-container__pattern-error-msg--2" for="city-213802297" aria-live="off"> > or < are not allowed </p>
<p aria-atomic="true" class="jpm-wm-form-container__maxlength--error"> Only 35 characters allowed </p>
</div>
</div>
</div>
<div class="jpm-wm-form-container__column-control-column">
<div class="jpm-wm-component">
<div class="jpm-wm-form-container__field-wrapper jpm-wm-form-container__field-wrapper--state" style="display: block;">
<select aria-required="true" class="jpm-wm-form-container__select jpm-wm-form-container__select--state" data-required="true"
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toggle to “My code” to retrieve their code for you to scan
* Enter the amount to send and the account to use
* If you want to setup a recurring payment you can enter those details, too
* Tap "Review & send"
* Review your request and tap "Send it now" to send the money
FREQUENTLY ASKED QUESTIONS
WHAT IS ZELLE®?
Zelle® is a digital payments network that allows you to send and receive
money between trusted individuals – such as friends and family who bank in the
U.S. All on the J.P. Morgan Mobile app.
WHAT IF MY RECIPIENT DOESN’T HAVE A J.P. MORGAN ACCOUNT?
Even if your contact does not bank with J.P. Morgan, they can use Zelle® through
their U.S. financial institution or by getting the Zelle® app directly.
IS MY INFORMATION SECURE?
Keeping your money and information safe is a top priority for J.P. Morgan Chase.
When you use Zelle® within our mobile app, your information is protected with
the same technology we use to keep your J.P. Morgan Chase account safe.
WHO CAN I SEND MONEY TO WITH ZELLE®?
Zelle® is a great way to send money to family, friends, and people you are
familiar with who have a U.S. bank account such as your personal trainer,
babysitter or neighbor.
Since money is sent directly from your J.P. Morgan Chase account to another
person's bank account quickly, Zelle® should only be used to send money to
friends, family and others you trust.
If you don’t know the person or aren’t sure you will get what you paid for (for
example, items bought from an online bidding or sales site), you should not use
Zelle®. These transactions are potentially high risk (just like sending cash to
a person you don’t know is high risk).
Neither J.P. Morgan Chase nor Zelle® offers purchase protection for payments
made with Zelle® – for example, if you do not receive the item you paid for, or
the item is not as described or as you expected.
CAN I USE ZELLE® INTERNATIONALLY?
In order to use Zelle®, the sender and recipient’s bank or credit union accounts
must be based in the U.S.
CAN I CANCEL A PAYMENT?
You can only cancel a payment if the person you sent money to hasn’t yet
enrolled with Zelle®. To check whether the payment is still pending because the
recipient hasn’t yet enrolled, you can go to your activity page, choose the
payment you want to cancel, and then select “Cancel This Payment.” If you do not
see this option available, please contact your J.P. Morgan team for assistance
with canceling the pending payment.
If the person you sent money to has already enrolled with Zelle®, the money is
sent directly to their bank account and cannot be canceled. This is why it’s
important to only send money to people you trust, and always ensure you’ve used
the correct email address or U.S. mobile number when sending money.
DOES J.P. MORGAN CHASE CHARGE CLIENTS A FEE TO SEND, RECEIVE OR REQUEST MONEY
WITH ZELLE®?
J.P. Morgan Chase does not charge clients additional fees for Zelle®
transactions. You need an eligible J.P. Morgan Chase checking account to use
Zelle®. Consult your account agreement for any associated account fees. Message
and data rates apply depending on your mobile service provider.
LOOKING TO LEARN HOW TO USE OTHER DIGITAL CAPABILITIES?
BROWSE ALL HOW-TO PAGES
1Enrollment in Zelle® with a U.S. checking or savings account is required to use
the service. J.P. Morgan Chase clients must use an eligible J.P. Morgan Chase
personal or business checking account, which may have its own account fees.
Consult your account agreement. To send money to or receive money from a small
business, both parties must be enrolled with Zelle® directly through their
financial institution's online or mobile app experience. Funds are typically
made available in minutes when the recipient's email address or U.S. mobile
number is already enrolled with Zelle® (go to enroll.zellepay.com to view
participating banks). Select transactions could take up to 3 business days.
Enroll on the J.P. Morgan Mobile® app or J.P. Morgan Online℠. Limitations may
apply. Message and data rates may apply.
Only send money to people and businesses you trust. Neither J.P. Morgan Chase
nor Zelle® offers purchase protection for payments made with Zelle® – for
example, if you do not receive the item you paid for, or the item is not as
described or as you expected.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services,
LLC and are used herein under license.
2Payment requests to persons not already enrolled with Zelle® must be sent to an
email address.
3J.P. Morgan Mobile ® app is available for select mobile devices. Message and
data rates may apply.
Feature availability - and the steps to access features - may vary based on
profile or account type, client segment, device and/or eligibility requirements.
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