support.jivesoftware.com Open in urlscan Pro
104.16.51.111 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://support.jivesoftware.com/
Effective URL:
https://support.jivesoftware.com/hc/en-us
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On September 09 via api (September 9th 2023, 7:01:55 am UTC) from FR — Scanned from FR

Summary HTTP 68 Redirects Links 13 Behaviour Indicators

Summary

This website contacted 11 IPs in 3 countries across 13 domains to perform 68 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.jivesoftware.com.
TLS certificate: Issued by R3 on September 8th 2023. Valid for: 3 months.

This is the only time support.jivesoftware.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	104.16.53.111 104.16.53.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3 8	104.16.51.111 104.16.51.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
29	104.18.72.113 104.18.72.113	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	151.101.66.217 151.101.66.217	54113 (FASTLY) (FASTLY)
4	104.17.25.14 104.17.25.14	13335 (CLOUDFLAR...) (CLOUDFLARENET)
6	185.199.108.153 185.199.108.153	54113 (FASTLY) (FASTLY)
1	104.18.11.207 104.18.11.207	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	142.250.185.234 142.250.185.234	15169 (GOOGLE) (GOOGLE)
2	151.101.194.217 151.101.194.217	54113 (FASTLY) (FASTLY)
5	52.217.74.108 52.217.74.108	16509 (AMAZON-02) (AMAZON-02)
6	18.194.94.177 18.194.94.177	16509 (AMAZON-02) (AMAZON-02)
68	11

1 104.16.53.111 (None, ) 1 redirects

ASN13335 (CLOUDFLARENET, US)

support.jivesoftware.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

8 104.16.51.111 (None, ) 3 redirects

ASN13335 (CLOUDFLARENET, US)

support.jivesoftware.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
aureajive.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

29 104.18.72.113 (None, )

ASN13335 (CLOUDFLARENET, US)

static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
p18.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
theme.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
ekr.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 151.101.66.217 (United States)

ASN54113 (FASTLY, US)

js.sentry-cdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 104.17.25.14 (None, )

ASN13335 (CLOUDFLARENET, US)

cdnjs.cloudflare.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 185.199.108.153 (United States)

ASN54113 (FASTLY, US)
PTR: cdn-185-199-108-153.github.com

trilogy-group.github.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.18.11.207 (None, )

ASN13335 (CLOUDFLARENET, US)

stackpath.bootstrapcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.250.185.234 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s53-in-f10.1e100.net

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 151.101.194.217 (United States)

ASN54113 (FASTLY, US)

vjs.zencdn.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 52.217.74.108 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1-w.amazonaws.com

trilogy-cs-ai-zd-helper.s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 18.194.94.177 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-194-94-177.eu-central-1.compute.amazonaws.com

widget-mediator.zopim.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
29	zdassets.com static.zdassets.com — Cisco Umbrella Rank: 2286 p18.zdassets.com — Cisco Umbrella Rank: 99298 theme.zdassets.com — Cisco Umbrella Rank: 10939 ekr.zdassets.com — Cisco Umbrella Rank: 2609	762 KB
8	jivesoftware.com 4 redirects support.jivesoftware.com status.jivesoftware.com Failed	28 KB
6	zopim.com widget-mediator.zopim.com — Cisco Umbrella Rank: 3370	8 KB
6	github.io trilogy-group.github.io	7 KB
5	amazonaws.com trilogy-cs-ai-zd-helper.s3.amazonaws.com kpj2jxs8d4.execute-api.us-east-1.amazonaws.com Failed	11 KB
4	cloudflare.com cdnjs.cloudflare.com — Cisco Umbrella Rank: 249	33 KB
2	zencdn.net vjs.zencdn.net — Cisco Umbrella Rank: 6065	180 KB
1	zendesk.com central-supportdesk.zendesk.com Failed aureajive.zendesk.com	1 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 58	1 KB
1	bootstrapcdn.com stackpath.bootstrapcdn.com — Cisco Umbrella Rank: 2999	15 KB
1	sentry-cdn.com js.sentry-cdn.com — Cisco Umbrella Rank: 6409	2 KB
0	trilogy.com Failed supportsurvey.trilogy.com Failed
0	google-analytics.com Failed www.google-analytics.com Failed
68	13

	Domain	Requested by
14	theme.zdassets.com	support.jivesoftware.com p18.zdassets.com
12	static.zdassets.com	support.jivesoftware.com static.zdassets.com
8	support.jivesoftware.com	4 redirects static.zdassets.com support.jivesoftware.com
6	widget-mediator.zopim.com	static.zdassets.com
6	trilogy-group.github.io	support.jivesoftware.com
5	trilogy-cs-ai-zd-helper.s3.amazonaws.com	support.jivesoftware.com
4	cdnjs.cloudflare.com	support.jivesoftware.com
2	vjs.zencdn.net	support.jivesoftware.com
2	p18.zdassets.com	support.jivesoftware.com
1	aureajive.zendesk.com	static.zdassets.com
1	ekr.zdassets.com	static.zdassets.com
1	fonts.googleapis.com	support.jivesoftware.com
1	stackpath.bootstrapcdn.com	support.jivesoftware.com
1	js.sentry-cdn.com	support.jivesoftware.com
0	supportsurvey.trilogy.com Failed	static.zdassets.com
0	status.jivesoftware.com Failed	static.zdassets.com
0	kpj2jxs8d4.execute-api.us-east-1.amazonaws.com Failed	p18.zdassets.com
0	www.google-analytics.com Failed	support.jivesoftware.com
0	central-supportdesk.zendesk.com Failed	support.jivesoftware.com
68	19

This site contains links to these domains. Also see Links.

Domain
thrive.ignitetech.com
www.jivesoftware.com
support.ignitetech.com
central-supportdesk.zendesk.com
www.ignitetech.com

Subject Issuer	Validity	Valid
support.engineyard.com R3	`2023-09-08` - `2023-12-07`	3 months	crt.sh
zdassets.com Cloudflare Inc ECC CA-3	`2022-11-10` - `2023-11-09`	a year	crt.sh
*.sentry-cdn.com GlobalSign Atlas R3 DV TLS CA 2023 Q3	`2023-08-01` - `2024-09-01`	a year	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2023-07-03` - `2024-07-02`	a year	crt.sh
*.github.io DigiCert TLS RSA SHA256 2020 CA1	`2023-02-21` - `2024-03-20`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2023-08-14` - `2023-11-06`	3 months	crt.sh
vjs.zencdn.net GlobalSign Atlas R3 DV TLS CA 2023 Q2	`2023-06-03` - `2024-07-04`	a year	crt.sh
*.s3.amazonaws.com Amazon RSA 2048 M01	`2023-03-21` - `2023-12-19`	9 months	crt.sh
aureajive.zendesk.com Cloudflare Inc ECC CA-3	`2023-02-17` - `2024-02-17`	a year	crt.sh
*.zopim.com Amazon RSA 2048 M01	`2023-02-10` - `2023-12-06`	10 months	crt.sh

This page contains 5 frames:

Primary Page: https://support.jivesoftware.com/hc/en-us
Frame ID: CD74C5562E5E0A23226B17F28C2343AC
Requests: 53 HTTP requests in this frame

Frame: https://support.jivesoftware.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
Frame ID: 2399A8CC8DB46416FC1E26ACC4956E85
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Frame ID: F7BC8503C9EB746BDAD5B1BE58362A5A
Requests: 6 HTTP requests in this frame

Frame: https://widget-mediator.zopim.com/s/W/xdds/K352GoPY+SP-4zU8/c/1694242911639
Frame ID: 43DA02C157FD245354194B25A1BB048B
Requests: 5 HTTP requests in this frame

Frame: https://widget-mediator.zopim.com/s/W/xdds/K352GoPY+SP-4zU8/d/1694242911878/1694242911878%0A0%0A1%0A0%0Ad%0A%7B%22__type%22%3A%22register%22%2C%22accountKey%22%3A%22gh2uV0X9Wy8jPxuI6unmj0yiQRPWeDuP%22%2C%22mID%22%3A%22%22%2C%22ua%22%3A%22Mozilla%2F5.0%20(Windows%20NT%2010.0%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F116.0.5845.179%20Safari%2F537.36%22%2C%22dt%22%3A%22desktop%22%2C%22theme%22%3A%22simple%22%2C%22cookie_law%22%3Afalse%2C%22rev%22%3A%22c8d189d5f071196c56f4a7ff4addec11c9f95f04%22%2C%22source%22%3A%22web_embeddable%22%2C%22source_ver%22%3A%22!ERR%22%2C%22country_code%22%3A%22geo%22%2C%22multisession%22%3Atrue%2C%22gd_compatible%22%3A1%2C%22title%22%3A%22Jive%20Support%22%2C%22url%22%3A%22https%3A%2F%2Fsupport.jivesoftware.com%2Fhc%2Fen-us%22%2C%22ref%22%3A%22%22%7D
Frame ID: 27B921E08C056D5E907660C36492AB0A
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Jive Support

Page URL History Show full URLs

http://support.jivesoftware.com/ HTTP 301
https://support.jivesoftware.com/ HTTP 302
https://support.jivesoftware.com/hc HTTP 301
https://support.jivesoftware.com/hc/en-us Page URL

Detected technologies

Zendesk (CMS) Expand

Overall confidence: 100%
Detected patterns

Bootstrap (Web Frameworks) Expand

Overall confidence: 100%
Detected patterns

bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Popper (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

<script [^>]*src="[^"]*/popper\.js/([0-9.]+)
/popper\.js/([0-9.]+)

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]([\d.]*\d)[^/]*\.js
jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

68
Requests

87 %
HTTPS

0 %
IPv6

13
Domains

19
Subdomains

11
IPs

3
Countries

1045 kB
Transfer

3767 kB
Size

5
Cookies

13 Outgoing links

These are links going to different origins than the main page.

URL: https://thrive.ignitetech.com/community/customers
Title: Jive Interactive Intranet

Search URL Search Domain Scan URL

URL: https://thrive.ignitetech.com/
Title: Log into Thrive

Search URL Search Domain Scan URL

URL: https://www.jivesoftware.com/company/request-thrive-access/
Title: Request customer access

Search URL Search Domain Scan URL

URL: https://thrive.ignitetech.com/community/customers/developer
Title: Jive Developers

Search URL Search Domain Scan URL

URL: https://thrive.ignitetech.com/community/home
Title: Partner Hub

Search URL Search Domain Scan URL

URL: https://support.ignitetech.com/hc/en-us/
Title: Support Resources

Search URL Search Domain Scan URL

URL: https://thrive.ignitetech.com/apps/jive-licenses
Title: On-Prem Downloads

Search URL Search Domain Scan URL

URL: https://support.ignitetech.com/hc/en-us
Title: Need support for another Ignite product? Click here.

Search URL Search Domain Scan URL

URL: https://central-supportdesk.zendesk.com/auth/v2/login/signin?return_to=https%3A%2F%2Fsupport.jivesoftware.com%2Fhc%2Fen-us&theme=hc&locale=en-us&brand_id=360000479419&auth_origin=360000479419%2Ctrue%2Ctrue
Title: Sign In

Search URL Search Domain Scan URL

URL: https://central-supportdesk.zendesk.com/auth/v2/login/registration?auth_origin=360000479419%2Ctrue%2Ctrue&brand_id=360000479419&return_to=https%3A%2F%2Fsupport.jivesoftware.com%2Fhc%2Fen-us&theme=hc
Title: Sign Up

Search URL Search Domain Scan URL

URL: https://support.ignitetech.com/hc/en-us/articles/360007040893-Contacting-Customer-Support-Including-Severity-1-Issues-
Title: Contact Us

Search URL Search Domain Scan URL

URL: http://www.ignitetech.com/legal
Title: Legal

Search URL Search Domain Scan URL

URL: http://www.ignitetech.com/privacy
Title: Privacy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://support.jivesoftware.com/ HTTP 301
https://support.jivesoftware.com/ HTTP 302
https://support.jivesoftware.com/hc HTTP 301
https://support.jivesoftware.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 50

https://support.jivesoftware.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
https://support.jivesoftware.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js

68 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request en-us Show response
support.jivesoftware.com/hc/
Redirect Chain

http://support.jivesoftware.com/
https://support.jivesoftware.com/
https://support.jivesoftware.com/hc
https://support.jivesoftware.com/hc/en-us

155 KB
21 KB

231ms
231ms

Document
text/html

104.16.51.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.jivesoftware.com/hc/en-us

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

c655252077a46bf9db59e2bc5e4d59e2cf7e88a023e411cab39db50dca2e568f

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language: fr-FR,fr;q=0.9

Response headers

cache-control: max-age=0, public
cf-cache-status: REVALIDATED
cf-ray: 803d8fea3b2ed611-CDG
content-encoding: br
content-language: en-us
content-type: text/html; charset=utf-8
date: Sat, 09 Sep 2023 07:01:49 GMT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol: HTTP/1.1 always
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=P4tzZI9%2BYBv3y9BkOuzCgS2G46XKY9nC3ObHgrEdA5pqYuzD6SHdw4xCpEX%2FB8EIx1z2ZjTqmyP%2FzOrPEJGQqEjuNwM3QgOYNlTqgHR1k3mmhZEdMzzVEUhZMXS6E95B4JD8o7Re79j%2FWg%3D%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=259200;
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
x-request-id: 803bdb53a18502b3-CDG
x-runtime: 0.148599
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block
x-zendesk-origin-server: help-center-unicorn-5454c477c8-mkqrb
x-zendesk-processed-host-header: support.jivesoftware.com

Redirect headers

cache-control: max-age=0, public
cf-cache-status: DYNAMIC
cf-ray: 803d8fe93a7ed611-CDG
content-language: en-us
content-type: text/html; charset=utf-8
date: Sat, 09 Sep 2023 07:01:49 GMT
location: https://support.jivesoftware.com/hc/en-us
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol: HTTP/1.1 always
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=RO8YR2H6jgsodQu%2BvpT5unWElNPud1n54XDKL7t3hswFwOuXmK%2B8UIiOnaU3mcgwSCoD4iDth00o9H1CvNdLwhyS6DBaLwIHFPpElgpVb6Ce4nyxndQ0XrsjSQu8Q5XhxFffIBg%2FtLPv0A%3D%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=259200;
x-frame-options: SAMEORIGIN
x-request-id: 803d8fe93a7ed611-CDG
x-runtime: 0.055607
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block
x-zendesk-origin-server: help-center-unicorn-5454c477c8-r7crz
x-zendesk-processed-host-header: support.jivesoftware.com

GET
H2 200 application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/ 51 KB
9 KB 299ms
71ms Stylesheet
text/css 104.18.72.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css

Requested by

Host: support.jivesoftware.com
URL: https://support.jivesoftware.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: fr-FR,fr;q=0.9
Referer: https://support.jivesoftware.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date: Sat, 09 Sep 2023 07:01:50 GMT
x-amz-version-id: 2CrwEwl6GoBSbQ_1L_iYZjD_yV6kAoQP
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: RVZWKGPZJVCG7FGH
age: 151576
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: u/uuyQTSVl8qJXftdMVNXJadhDHI84YGnpAq7IXGBndnDT0Ob7SLEx81YG3BX6HxcfB9Hr7Pa/o=
last-modified: Thu, 06 Jul 2023 12:51:05 GMT
server: cloudflare
etag: W/"ab4cc5d52d40b0752bf2b47ae2bb94b5"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=tN1DEgMHxZMoahfYkTdpiIK%2Bn3CZJoyQWaeNxjQqVUAsZSBgAbHjU%2FLgXt8mGCf4A3zbLsOiskOjAsifg58RFAp%2FegEGDlxzVR7IMugNbVB%2Bm3lxfoyl7cMyy%2F2seNErV%2B4tRSw%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css
cache-control: public, max-age=604800
cf-ray: 803d8fed2b1af85c-CDG

GET
H2 200 theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
static.zdassets.com/hc/assets/ 9 KB
3 KB 295ms
68ms Stylesheet
text/css 104.18.72.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css

Requested by

Host: support.jivesoftware.com
URL: https://support.jivesoftware.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

836316444e9cede5ce83cfe98734b9c8ab27192a9634a59b82c118a8e6792037

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: fr-FR,fr;q=0.9
Referer: https://support.jivesoftware.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date: Sat, 09 Sep 2023 07:01:50 GMT
x-amz-version-id: .vJBHTaFB2wrZVGyC6D_S3S7dTUijJCO
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: YW7AWEV1RVDVR1NZ
age: 191653
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: LHTh7UrLyGnnb/yBtqc9OZouHbh+TzPpv9pNERCg9/GR+EhO/69ducuu5zwkPJ+kAG37NsFyLVA=
last-modified: Tue, 07 Mar 2023 13:50:47 GMT
server: cloudflare
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vary: Accept-Encoding
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server: cloudflare
etag: "f11ce9e8f40a392830217253fe75d6de"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=qEKRxe%2BlYCGRs5mXNAk2x7YzRmOctuNzN42KEQ2yZV5qRzvjkuN%2BBU%2B%2Byebjsv3SVtzYVwWcQVZwFRTzqQ1h2wbkboHTLRzARwKyvwcrLOBmTyQJASDXIlJ7F1eNmDYyxSKUC%2Bs%3D"}],"group":"cf-nel","max_age":604800}
content-type: audio/mpeg; charset=utf-8
cache-control: public, max-age=31536000
cf-ray: 803d8ffbdc9cf85c-CDG
expires: Wed, 03 Apr 2024 22:44:57 GMT

GET 1694242912726
widget-mediator.zopim.com/s/W/xdds/K352GoPY+SP-4zU8/p/ Frame 43DA 0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: central-supportdesk.zendesk.com
URL: https://central-supportdesk.zendesk.com/auth/v2/host/without_iframe.js

Domain: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Domain: kpj2jxs8d4.execute-api.us-east-1.amazonaws.com
URL: https://kpj2jxs8d4.execute-api.us-east-1.amazonaws.com/prod?dept=9877824980882

Domain: status.jivesoftware.com
URL: https://status.jivesoftware.com/api/v2/summary.json

Domain: theme.zdassets.com
URL: https://theme.zdassets.com/theme_assets/2208048/7d28c679ed2943488669bf2474534b8155d80e2b.ttf

Domain: supportsurvey.trilogy.com
URL: https://supportsurvey.trilogy.com/api/escalationCategories

Domain: widget-mediator.zopim.com
URL: https://widget-mediator.zopim.com/s/W/xdds/K352GoPY+SP-4zU8/p/1694242912726

Verdicts & Comments Add Verdict or Comment

88 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

5 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.support.jivesoftware.com/	1969-12-31 23:59:59	Name: __cfruid Value: 8e747cf1b658ade3480005186ee8fdbdf16c832b-1694242909
support.jivesoftware.com/	1969-12-31 23:59:59	Name: _help_center_session Value: ZFdUdVVUaHZLb0FPNkRCd09NcFAxcm10RkxqR3RWZ1cyV2ZENWZseWhKQXQzRnRhM3dUMC9oZmxNbkRFQlBxeVB6K216TjBzcGlkVDlWK0hianNNSkE9PS0tZSsyTlQzNUFrOHR2SVcrRitPeGNKZz09--e59496ed2befdca8c907c63c6cbfaaf52c6fa151
.support.jivesoftware.com/	1970-01-20 23:22:58	Name: cf_clearance Value: 0rX6Nq56npIOs4rG5Y3_XAjUbaljfVEIkN0z91Vuqjo-1694242911-0-1-cb86b9b8.ec9faefc.9c87e658-0.2.1694242911
.jivesoftware.com/	1970-01-20 23:22:58	Name: __zlcmid Value: 1Hlm6oCJqlWjEBL
widget-mediator.zopim.com/	1970-01-20 14:47:27	Name: AWSALBCORS Value: UaQWAA5hVilU8RZWv2oIWDGVtNUVpCdFjcYaFjZDGIQYxqlcdAu+XXEnOUuY/YBRgAjuZop2GA2r60vJMKyrZW+VPACky/rFNpnl0NdmBjsySODHf4Uy//6CUU3o

7 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
network	error	URL: https://central-supportdesk.zendesk.com/auth/v2/host/without_iframe.js Message: Failed to load resource: net::ERR_CONNECTION_RESET
network	error	URL: https://theme.zdassets.com/theme_assets/2208048/7d28c679ed2943488669bf2474534b8155d80e2b.ttf Message: Failed to load resource: net::ERR_CONNECTION_CLOSED
network	error	URL: https://kpj2jxs8d4.execute-api.us-east-1.amazonaws.com/prod?dept=9877824980882 Message: Failed to load resource: net::ERR_CONNECTION_RESET
network	error	URL: https://status.jivesoftware.com/api/v2/summary.json Message: Failed to load resource: net::ERR_CONNECTION_RESET
network	error	URL: https://supportsurvey.trilogy.com/api/escalationCategories Message: Failed to load resource: net::ERR_CONNECTION_RESET
network	error	URL: https://www.google-analytics.com/analytics.js Message: Failed to load resource: net::ERR_CONNECTION_RESET
network	error	URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-chat-sdk-4b22769.js(Line 1) Message: WebSocket connection to 'wss://widget-mediator.zopim.com/s/W/ws/K352GoPY+SP-4zU8/c/1694242911561' failed: Error in connection establishment: net::ERR_CONNECTION_RESET

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

aureajive.zendesk.com
cdnjs.cloudflare.com
central-supportdesk.zendesk.com
ekr.zdassets.com
fonts.googleapis.com
js.sentry-cdn.com
kpj2jxs8d4.execute-api.us-east-1.amazonaws.com
p18.zdassets.com
stackpath.bootstrapcdn.com
static.zdassets.com
status.jivesoftware.com
support.jivesoftware.com
supportsurvey.trilogy.com
theme.zdassets.com
trilogy-cs-ai-zd-helper.s3.amazonaws.com
trilogy-group.github.io
vjs.zencdn.net
widget-mediator.zopim.com
www.google-analytics.com
central-supportdesk.zendesk.com
kpj2jxs8d4.execute-api.us-east-1.amazonaws.com
status.jivesoftware.com
supportsurvey.trilogy.com
theme.zdassets.com
widget-mediator.zopim.com
www.google-analytics.com
104.16.51.111
104.16.53.111
104.17.25.14
104.18.11.207
104.18.72.113
142.250.185.234
151.101.194.217
151.101.66.217
18.194.94.177
185.199.108.153
52.217.74.108
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66f3a07e1fa9b64a686b66381e4458dbc8abf3dbbff954720c4eec07b84411c2
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support.jivesoftware.com Open in urlscan Pro 104.16.51.111 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

68 Requests

87 %HTTPS

0 %IPv6

13 Domains

19 Subdomains

11 IPs

3 Countries

1045 kBTransfer

3767 kBSize

5 Cookies

13 Outgoing links

Page URL History

Redirected requests

68 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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support.jivesoftware.com Open in urlscan Pro
104.16.51.111 Public Scan

Screenshot
Live screenshot

Full Image

68
Requests

87 %
HTTPS

0 %
IPv6

13
Domains

19
Subdomains

11
IPs

3
Countries

1045 kB
Transfer

3767 kB
Size

5
Cookies

68 HTTP transactions
0 data transactions