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Submitted URL: http://gorgias.io/
Effective URL: https://www.gorgias.com/
Submission: On November 01 via manual from US — Scanned from DE
Effective URL: https://www.gorgias.com/
Submission: On November 01 via manual from US — Scanned from DE
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Want to generate consistent revenue from customer support? Our new ebook outlines the process in detail Download free ebook Product tour Centralize 1:1 interactions Email A better way to manage your store's support inbox Social media Turn social interactions into sales, without slowing down support Live chat Support and sell in real time, just like in real life Voice The easiest way to add voice support to your store SMS (New!) The easiest way to add voice support to your store Automate your work Rules Automate with precision Self-service Automate with confidence Intents & sentiment detection Know exactly what your customers want Macros Respond faster Automation add-on Respond faster Help Center Respond faster Empower support teams Views Customize your workspace Order management Turn returns into opportunities for new orders Customer Sidebar Rich customer data right next to tickets Multi-Stores Unlimited brands. One helpdesk. Measure & improve Support performance Your control center Revenue Statistics Know your bottom line Live Statistics Monitor performance in real time Satisfaction survey Keep your customers happy Product overview Machine learning & A.I. Customer stories Gorgias for Shopify Gorgias for Magento Gorgias for BigCommerce Sign Up for FreeBook a Demo Centralize 1:1 interactions Email Social media Live chat Voice SMS (New!) AUTOMATE YOUR WORK Rules Automate with precision Self-service Intents & sentiment detection Macros Respond faster Automation add-on Respond faster EMPOWER SUPPORT TEAMS Order management Customer Sidebar Multi-Stores Views MEASURE & IMPROVE Revenue Statistics Know your bottom line Live Statistics Monitor performance in real time Satisfaction survey Keep your customers happy Support performance Your control center PLATFORMS Shopify Magento BigCommerce New OVERVIEW Product overview Machine learning & A.I. Customer stories Pricing Partners APP PARTNERS Build an app Browse the App Store agency PARTNERS Become a Agency Partner Find a partner Agency Partner Portal Tech Partners Build an integration Browse the App Store Developer Portal Agency partners Become a Agency Partner Find a partner Agency Partner Portal Resources Growth Blog CX Growth Playbook Ecommerce tools CS Benchmark report ROI calculator Success Customer stories Gorgias Academy Webinars Help center Gorgias Community Connection Roadmap App store Refer a friend Refer a client Growth Blog CX Growth Playbook Ecommerce tools CS Benchmark report ROI calculator Success Customer stories Gorgias Academy Webinars Help center Gorgias Community Connection Roadmap App store Refer a friend Refer a client Company About Gorgias Meet the team Careers About Gorgias Meet the team Careers Log inSign Up for FreeBook a demo Product tour Centralize 1:1 interactions Email A better way to manage your store's support inbox Social media Turn social interactions into sales, without slowing down support Live chat Support and sell in real time, just like in real life Voice The easiest way to add voice support to your store SMS (New!) The easiest way to add voice support to your store Automate your work Rules Automate with precision Self-service Automate with confidence Intents & sentiment detection Know exactly what your customers want Macros Respond faster Empower support teams Views Customize your workspace Order management Turn returns into opportunities for new orders Customer Sidebar Rich customer data right next to tickets Multi-Stores Unlimited brands. One helpdesk. Measure & improve Support performance Your control center Revenue Statistics Know your bottom line Live Statistics Monitor performance in real time Satisfaction survey Keep your customers happy Product overview Machine learning & A.I. Customer stories Gorgias for Shopify Gorgias for Magento Gorgias for BigCommerce Sign Up for FreeBook a Demo Centralize 1:1 interactions Email Social media Live chat Voice SMS (New!) AUTOMATE YOUR WORK Rules Automate with precision Self-service Intents & sentiment detection Macros Respond faster EMPOWER SUPPORT TEAMS Order management Customer Sidebar Multi-Stores Views MEASURE & IMPROVE Revenue Statistics Know your bottom line Live Statistics Monitor performance in real time Satisfaction survey Keep your customers happy Support performance Your control center PLATFORMS Shopify Magento BigCommerce New OVERVIEW Product overview Machine learning & A.I. Customer stories Pricing Partners APP PARTNERS Build an app Browse the App Store agency PARTNERS Become a Agency Partner Find a partner Agency Partner Portal Tech Partners Build an integration Browse the App Store Developer Portal Agency partners Become a Agency Partner Find a partner Agency Partner Portal Resources Growth Blog Ecommerce tools CS Benchmark report ROI calculator Success Customer stories Gorgias Academy Webinars Help center Connection Roadmap App store Refer a friend Refer a client Growth Blog Ecommerce tools CS Benchmark report ROI calculator Success Customer stories Gorgias Academy Webinars Help center Connection Roadmap App store Refer a friend Refer a client Company About Gorgias Meet the team Careers About Gorgias Meet the team Careers Log inSign Up for FreeBook a demo The best help desk for Ecommerce 4.7 over 433 reviews on 4.7 over 433 reviews on THE BEST MERCHANTS GROW THROUGH EXCEPTIONAL CUSTOMER SERVICE Gorgias is the ecommerce helpdesk that turns your customer service into a profit center. No credit card required Instant setup 7-day free trial Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Button Text Get a live demo Used daily by 10,435 + DTC brands ANSWER CUSTOMER QUESTIONS IN MINUTES, NOT DAYS Enhance Support Support Faster Automate Support CENTRALIZE ALL YOUR SUPPORT TICKETS IN ONE PLACE Have all your customer's data displayed when you're talking to them. Edit orders, modify subscriptions, and refund payments without leaving your helpdesk. GET THE FULL CUSTOMER PICTURE Have all your customer data displayed when you're talking to them. Edit orders, subscriptions or refund payments from your helpdesk. AUTOMATE REPETITIVE TASKS TO SPEND MORE TIME WHERE IT COUNTS From automating the tasks like cutting and pasting commonly asked questions, to fully automating and closing out tickets, your support team will spend less time looking busy, and more time talking to customers. Get a Live Demo “Gorgias gives us a holistic view of our customers. This way, we can provide them with fast and personalized help.” Nicole Snow, Founder & CEO @ Darn Good Yarn Read their story TURN YOUR CUSTOMER SUPPORT INTO A PROFIT CENTER INCREASE CONVERSION RATES BY TURNING VISITORS INTO SHOPPERS Give your visitors a personalized shopping experience—no matter where in the world they are. ENGAGE WITH CUSTOMERS BEFORE THEY HIT YOUR WEBSITE Respond to customers asking about your products on your ads and posts, increasing your sales and ad effectiveness by the equivalent of a 5% increase in ad-spend. UNLOCK SALES FROM SUPPORT VIA LIVE CHAT, TEXT, AND SOCIAL MEDIA Your customers won’t always be on your website. Track all sales generated by support agents over text messages, social media answers, and live chat conversations on your website. “Having quick access to previous order info in the helpdesk is super convenient and helps us turn our support agents into sales people.” Ian Anderson, Operations Manager @ mnml Read their story DESIGNED FOR ECOMMERCE, BUILT FOR YOUR ENTIRE STACK Shopify integration Shopify plus integration Magento integration BigCommerce integration Klaviyo Attentive Instagram Yotpo Facebook Recharge Explore 80+ integrations “Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ” Dave Szymaszek, Head of Customer Experience @ Marine Layer 68% Decrease in resolution time Read their story We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster. Guita Gopalan, Chief Revenue Officer @ Ellana 90% Customer queries form Messenger Read their story “I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.” Danny Taing, Founder & CEO @ Bokksu 10X Growth over the last 2 years Read their story “With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.” Amanda, Director of Operations @ Darn Good Yarn 120 Number of tickets by agent per day Read their story JOIN THE 10,435 ECOMMERCE BRANDS THAT USE GORGIAS EVERY DAY No credit card required Instant setup 7-day free trial Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Get a live demo Helping independent ecommerce brands provide an outstanding customer service experience. Subscribe to our newsletter Registered! Get excited, some awesome content is on the way! 📨 Oops! Something went wrong while submitting the form. Product Helpdesk for ShopifyHelpdesk for MagentoHelpdesk for BigCommerceSupport by PhoneLatest ReleasesSupport DocumentationDevelopersService StatusRoadmapPricing Compare ZendeskFreshdeskHelpScout Resources Benchmark toolROI calculatorBlogCustomer StoriesApp storeRefer a FriendRefer a ClientHelp centerAll topics Company About GorgiasCareersGorgias PartnersBecome a PartnerPartner Login Product Helpdesk for ShopifyHelpdesk for MagentoSupport by PhoneLatest ReleasesSupport DocumentationDevelopersService StatusRoadmapPricing Compare ZendeskFreshdeskHelpScout Resources Benchmark toolROI calculatorBlogCustomer StoriesApp storeRefer a FriendRefer a ClientHelp centerAll topics company About GorgiasCareersGorgias PartnersBecome a PartnerPartner Login © gorgias.com Privacy policy - Terms of service - Security