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NATIONAL EXPERTISE LOCAL TOUCH

FirstService Residential is North America’s property management leader,
partnering with more than 8,600 communities across the U.S. and Canada. HOAs,
community associations, condos and strata corporations rely on our extensive
experience, resources and local expertise to maximize their property values and
enhance their residents’ lifestyles. Dedicated to making a difference, every
day, we go above and beyond to deliver exceptional service.






BOARD MEMBER EDUCATION

Search our archives to read articles about the topics that matter most to you:
budgeting, communication, insurance, preventive maintenance, building community
and more!

Previous Slide
August 08, 2023
The truth behind HOA rental restrictions
Owning a home within a homeowner's association (HOA) comes with the advantage of
having a supportive association that takes care of maintaining common areas and
promoting a sense of order within the community.
The truth behind HOA rental restrictions
July 28, 2023
Why your property manager’s certifications matter
When a property manager presents you with their business card, you might have
observed a series of acronyms following their name. These abbreviations, such as
CAM, PCAM, CMCA, and others, represent property manager certifications obtained,
indicating their level of education and expertise in the field.
Why your property manager’s certifications matter
July 14, 2023
Avoid these 7 common board member mistakes
Learning from other board members’ experiences is a great way to avoid making
some of the more common mistakes. Here, we discuss four of the common mistakes
that board members make and offer recommendations for handling the issues
differently.
Avoid these 7 common board member mistakes
June 20, 2023
Five FAQS about master homeowner associations
A master association is an entity that governs a community comprised of multiple
sub-associations, such as condominiums, townhomes, or gated communities.
Five FAQS about master homeowner associations
May 15, 2023
Four ways to fund an HOA capital improvement project
Living in a residential community means around-the-clock routine maintenance to
preserve the community and its assets. But there comes a time when one of your
assets will reach the end of its useful life and require a replacement or
significant repairs.
Four ways to fund an HOA capital improvement project
May 10, 2023
FAQs for making an HOA payment online
Not too long ago, one of the main ways residents in homeowner associations
(HOAs) could pay their association fees was with a check, money order, or cash.
Fast forward a decade or two later, and paying with a check is inconvenient for
many residents who no longer use checkbooks or carry cash—leaving many
homeowners wondering how to make an HOA payment online. Luckily, we know how.
FAQs for making an HOA payment online
May 03, 2023
Eight roles you'll master as HOA president
Serving as a homeowner association (HOA) board president is an honor, a
privilege, and an experience that many across North America take great
satisfaction in. But before you make the leap from resident to board member,
it’s essential to understand exactly the duties of an HOA president.
Eight roles you'll master as HOA president
May 02, 2023
Top 7 community amenities residents look for
As more people move into homeowner associations, there is growing interest in
the number and variety of community amenity offerings, especially in luxury
communities, where white glove services and lifestyle programming are at the
heart of their residents’ lifestyles.
Top 7 community amenities residents look for
May 01, 2023
difference between maintenance and repairs vs. capital improvements
Maintaining your buildings’ assets is not a one-size-fits-all proposition. The
common areas require a broad range of routine maintenance and repairs to keep
them looking good and operating smoothly.
Maintenance and Repairs vs. Capital Improvements – What’s the Difference?
May 01, 2023
Six steps to implement EV charging in high-rise condos

No longer the products of science fiction fantasy, electric cars are now a
reality of everyday life.  While the reduced emissions of personal electric
vehicles, or PEVs, are good news for the environment, their charging
requirements may create challenges for condo associations trying to navigate
their infrastructure requirements, legal implications, management concerns and
even aesthetic considerations. 

Six steps to implement EV charging in high-rise condos
Next Slide
View All Articles


MAKING A DIFFERENCE. EVERY DAY.


18,000+

Associates


9000

Communities


150

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Unified Vision


FIRSTSERVICE RESIDENTIAL VIDEOS

Watch Videos about  our company culture and commitment to delivering exceptional
service and solutions to the communities we manage, every day!

Previous Slide


WINNING ON PURPOSE | A CONVERSATION WITH FRED REICHHELD AND DAVID DIESTEL - PART
3

David Diestel


WINNING ON PURPOSE | A CONVERSATION WITH FRED REICHHELD AND DAVID DIESTEL - PART
4

David Diestel


WINNING ON PURPOSE | A CONVERSATION WITH FRED REICHHELD AND DAVID DIESTEL - PART
1

David Diestel


WINNING ON PURPOSE | A CONVERSATION WITH FRED REICHHELD AND DAVID DIESTEL - PART
2




WINNING ON PURPOSE | A CONVERSATION WITH FRED REICHHELD AND DAVID DIESTEL - PART
3

David Diestel


WINNING ON PURPOSE | A CONVERSATION WITH FRED REICHHELD AND DAVID DIESTEL - PART
4

David Diestel


WINNING ON PURPOSE | A CONVERSATION WITH FRED REICHHELD AND DAVID DIESTEL - PART
1

David Diestel


WINNING ON PURPOSE | A CONVERSATION WITH FRED REICHHELD AND DAVID DIESTEL - PART
2




WINNING ON PURPOSE | A CONVERSATION WITH FRED REICHHELD AND DAVID DIESTEL - PART
3

David Diestel


WINNING ON PURPOSE | A CONVERSATION WITH FRED REICHHELD AND DAVID DIESTEL - PART
4

David Diestel
Next Slide
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At Your Fingertips


NEW DOWNLOADABLE ITEMS!

Download shareable guides, infographics and success stories or watch webinars
about issues that affect your community or building.

Alt Text
Enhancing Property Values
Budget & Assessments



ENHANCING PROPERTY VALUES

Join our local experts as we uncover strategies to help lead your community
during this time.

Alt Text
Enhancing Property Values
Maintenance & Capital Improvements



ENHANCING PROPERTY VALUES



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We believe that exceptional support to our communities starts by taking care of
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SERVICES & PRODUCTS

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 * Single-Family Home
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Customer Care Center 855.333.5149
Telephone 954.926.2921
Fax 954.920.5312
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Also of Interest
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 * Assessment Basics: What are HOA Fees?



















Maximizing your investments?




Ensuring the financial security of your community starts with effectively
managing your association's deposits.




Access our free online calculator and see if our team at FirstService
Residential can generate additional incremental yield on your community
deposits.




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