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 1. Web AirEuropa
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AIR EUROPA CUSTOMER SERVICE

How can we help you?





Do you have any questions?

Check out our frequently asked questions:

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Customer Service

For any questions or operations, please contact us:

Contact phone numbers

Contact phone numbers

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Colombia Denmark Ecuador el Salvador Egypt France Greece Netherlands Israel
Italy Morocco Mexico Panama Peru Paraguay Portugal United Kingdom Dominican
Republic Uruguay Sweden Switzerland Other European offices Others USA

  



See our offices

If you need to contact one of our offices, find its address and/or contact
information here:

Offices in Spain

Offices in Spain

Alicante Barcelona Bilbao Gran Canaria Granada Ibiza A Coruña Madrid Majorca
Menorca Málaga Tenerife North Valencia Vigo

  

International offices

International offices

Germany Argentina Austria Bolivia Brazil Belgium Canada Chile Cyprus Colombia
Costa Rica Cuba Denmark Ecuador Ecuador El Salvador United States France Greece
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Countries Nordic countries Panama Paraguay Peru Portugal United Kingdom
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Complaints and congratulations

Send us your comments, request a flight receipt, incidents when recording your
Miles or whatever you need.

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SAFETY REGULATIONS AND LIQUIDS

ARE YOU CARRYING ANY LIQUIDS IN YOUR BAGGAGE?

Items containing liquids or substances of similar consistency may be carried,
with up to a maximum of 10 containers of 100 ml (1 litre in total).

Know more

DANGEROUS AND PROHIBITED OBJECTS

PROHIBITED OBJECTS

Blunt, spiked or sharp objects are some of the prohibited items in the aircraft
cabin. For more information please see our section on "Prohibited objects". 

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VALUE DECLARATION

VALUABLES IN BAGGAGE

If you are carrying valuable items in your baggage, you can register this
circumstance by making a special value declaration.

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Questions about contact


WHAT SOCIAL MEDIA CAN I USE TO CONTACT AIR EUROPA?



We're here to help you!

Contact us through:

 * Facebook
 * Twitter

Office hours: 07:00 to 24:00 (Monday to Friday) and 09:00 to 17:00 (Saturday,
Sunday, and public and bank holidays). Service available in the following
languages: ES - CA - EN - FR - IT - PT.

You can also visit our social media accounts:

 * Instagram
 * LinkedIn
 * Blog

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CONTACT AIR EUROPA



CUSTOMER SERVICES

 * Check our list of telephone numbers.

SOCIAL MEDIA

 * Facebook.
 * Twitter.
 * Office hours: 07:00 to 24:00 (Monday to Friday) and 09:00 to 22:00 (Saturday,
   Sunday, and public and bank holidays). Service available in the following
   languages: ES - CA - EN - FR - IT - PT.

OFFICES

For office locations and contact information, please click on the following
link: contact and office locations.

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INFORMATION ON ONLINE CHECK-IN

ONLINE CHECK-IN

To check in online, you must enter:

- Booking reference or ticket number.

- The first surname of the passenger who wishes to check in. If it has 4 letters
or fewer, the second surname must be added.

 

 

Online check-in

BAGGAGE

BOOK YOUR EXTRA BAGGAGE WITH AIR EUROPA

Whether your fare includes checked baggage or not, you can easily add extra
baggage with Air Europa. You will only need the booking reference or ticket
number and the surname of the person travelling.

 

 

Book your baggage

MANAGE YOUR BOOKING

FLIGHT CHANGE

Air Europa has an online flight change system for you to use.

If you want to change the date of your flight, please visit:
 

 

 

Change my flight


Air Europa SUMA Loyalty Program Call cost: national fixed network.+34 911 401
501
Air Europa SUMA Loyalty Program +34 911 360 200


TRAVEL INFORMATION

Search for flights Hand Baggage Checked Baggage Children Passengers with Pets
Passengers with Functional Diversity Electronic Devices Prohibited Items Sports
baggage Documentation for flying


MANAGE YOUR RESERVATION

Online check-in Reserve seats Add extra baggage Flight Information Request an
Invoice Flight + Hotel Hotel Holidays


USEFUL INFORMATION

Our routes Business Class Flota Our fares Corporate Information Air Europa
Careers Sustainability


DESTINATIONS

Flight deals to Madrid Flight deals to Mallorca Flight deals to Tenerife Flight
deals to Barcelona Flight deals to La Palma Flight deals to Ibiza Flight deals
to Lima Flight deals to Havana Flight deals to Miami Flight deals to New York


ACCESS DISCOUNTS FOR FUTURE TRIPS AND OTHER SERVICES

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Air Europa Líneas Aéreas, S.A.U

CIF A-07129430 , residing at Ctra. Arenal - Llucmajor Km, 21.5 - 07620 Llucmajor
Baleares Spain Registered in the Mercantile Registry of Palma de Mallorca,
Volume 2266, Folio 124, Page PM-4757. Nº TVA: ES A-07129430

© 2024 Air Europa Líneas Aéreas S.A.U.

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