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RENAISSANCE ALBANY HOTEL
Renaissance Albany Hotel 4.5 out of 5 stars. Read reviews for average rating
value is 4.5 of 5. Read 723 Reviews Same page link.
4.5
(723)
★★★★★ ★★★★★ 4.5 out of 5 stars. Read reviews for Renaissance Albany Hotel 4.5
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AVERAGE CUSTOMER RATINGS
Overall
☆☆☆☆☆ ☆☆☆☆☆ 4.5 Overall, average rating value is 4.5 of 5.
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4.7 Cleanliness, average rating value is 4.7 of 5.
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4.3 Dining, average rating value is 4.3 of 5.
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4.7 Location, average rating value is 4.7 of 5.
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4.5 Service, average rating value is 4.5 of 5.
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4.5 Amenities, average rating value is 4.5 of 5.
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4.3 Value for the Money, average rating value is 4.3 of 5.
1–10 of 723 Reviews
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1. Terrible food and staff very rude
MARRIOT PLATINUM
MARRIOT PLATINUM
* Review 1
* Votes 0
* Member Level: Silver
* Traveler Type: Group
☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
MARRIOT PLATINUM
· 25 days ago
TERRIBLE FOOD AND STAFF VERY RUDE
Staff was very rude. Food was terrible. Very few amenities available for a
busy conference and co platelet booked hotel.
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Cleanliness, 3 out of 5
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Dining, 1 out of 5
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Location, 3 out of 5
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Amenities, 1 out of 5
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Value for the Money, 1 out of 5
Was it helpful?
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2. Perfection!
AMANDA BRAVO
AMANDA BRAVO
* Review 1
* Votes 0
* Member Level: Member
* Traveler Type: Couple
☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
AMANDA BRAVO
· a month ago
PERFECTION!
The keyless key was perfect and the fact that you need it to get in, is the
best part.
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Cleanliness, 5 out of 5
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Location, 5 out of 5
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Amenities, 5 out of 5
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Value for the Money, 5 out of 5
Was it helpful?
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3. Great Service
TERESA A
TERESA A
* Review 1
* Votes 0
* Member Level: Silver
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
TERESA A
· a month ago
GREAT SERVICE
The hotel is clean, the service is great. The food choices are too pricy
and not enough lower end comfort food to choose from. I never received my
receipt for my stay.
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Cleanliness, 4 out of 5
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Dining, 3 out of 5
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Location, 4 out of 5
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Amenities, 4 out of 5
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Value for the Money, 4 out of 5
Was it helpful?
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4. Coordinator
KENNETHCOLON
KENNETHCOLON
* Review 1
* Votes 0
* Member Level: Non-Member
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
KENNETHCOLON
· a month ago
COORDINATOR
Horrible experience and I will not be looking to stay here in the future.
After my encounter, the employee was still allowed to continue to serve
other people, at which time several others felt totally disrespected by his
attitude and approach.
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Cleanliness, 2 out of 5
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Dining, 2 out of 5
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Amenities, 2 out of 5
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Value for the Money, 1 out of 5
Was it helpful?
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1. GSSSocialProperty
· a month ago
Dear KennethColon,
Thank you for taking the time to share your feedback in regards to your
recent experience with us at the Renaissance Albany Hotel. On behalf of
our entire team, I offer our sincerest apologies for the staff service
you received during your recent stay. Please know that in an effort to
better our service, I have personally shared your feedback with the
appropriate hotel management team and associates to ensure that this is
an isolated opportunity that is corrected moving forward. If you would
like to further discuss your experience, please feel free to reach out
to me directly as it would be my pleasure to assist you. Thank you for
choosing the Renaissance Albany Hotel.
Sincerely,
Leola Edelin
General Manager
Helpful?
Yes · 0 No · 0
Report
5. Just a little height!
FWILLIAMS
FWILLIAMS
* Review 1
* Votes 0
* Member Level: Non-Member
* Traveler Type: Group
☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
FWILLIAMS
· a month ago
JUST A LITTLE HEIGHT!
I love this hotel and the room was amazing. My only complaint is that the
mattress needs to have more height so that the platform does not dig into
your legs when you sit on the side of the bed.
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Cleanliness, 5 out of 5
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Dining, 4 out of 5
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Location, 4 out of 5
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Service, 5 out of 5
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Amenities, 4 out of 5
* Value for the Money
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Value for the Money, 4 out of 5
Was it helpful?
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6. Excellent hotel with a great resturant
MARTIN
MARTIN
* Review 1
* Votes 0
* Member Level: Silver
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
MARTIN
· a month ago
EXCELLENT HOTEL WITH A GREAT RESTURANT
Excellent hotel with a great resturant
* Cleanliness
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Cleanliness, 5 out of 5
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Dining, 5 out of 5
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Location, 5 out of 5
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Service, 5 out of 5
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Amenities, 4 out of 5
* Value for the Money
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Value for the Money, 5 out of 5
Was it helpful?
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7. A jewel of Albany
GUILLERMOCHACON
GUILLERMOCHACON
* Review 1
* Votes 0
* Member Level: Gold
* Traveler Type: Group
☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
GUILLERMOCHACON
· a month ago
A JEWEL OF ALBANY
The Renaissance Hotel in Albany, New York is a jewel. The hotel is
beautiful, amazing location, staff unbelievable and 2000% committed to meet
the needs of the guest. The restaurant and spectacular bar, make everyone
comfortable and happy. I love to leadership and management working so hard
with the dedicated staff in all areas. Congratulations and please keep
doing what you are doing.
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Cleanliness, 5 out of 5
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Dining, 5 out of 5
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Location, 5 out of 5
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Service, 5 out of 5
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Amenities, 5 out of 5
* Value for the Money
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Value for the Money, 5 out of 5
Was it helpful?
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8. Awesome location
BONAGURA
BONAGURA
* Review 1
* Votes 0
* Member Level: Non-Member
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
BONAGURA
· 2 months ago
AWESOME LOCATION
Friendly staff and clean rooms make for a great stay
* Cleanliness
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Cleanliness, 5 out of 5
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Dining, 3 out of 5
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Location, 5 out of 5
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Service, 5 out of 5
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Amenities, 4 out of 5
* Value for the Money
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Value for the Money, 4 out of 5
Was it helpful?
Yes · 0 No · 0
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9. Excellent locations and services!
TitaniumMember
TitaniumMember
* Review 1
* Votes 0
* Member Level: Titanium
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
TitaniumMember
· 2 months ago
EXCELLENT LOCATIONS AND SERVICES!
Very pleased with the accommodations, location, professional staff/services
and dinning. Great place to stay and will definitely recommend!
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Cleanliness, 5 out of 5
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Dining, 5 out of 5
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Location, 5 out of 5
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Service, 5 out of 5
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Amenities, 5 out of 5
* Value for the Money
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Value for the Money, 5 out of 5
Was it helpful?
Yes · 0 No · 0
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10. Disappointed
Ron
Ron
* Reviews 2
* Vote 1
* Member Level: Platinum
* Traveler Type: Couple
☆☆☆☆☆ ☆☆☆☆☆ 2 out of 5 stars.
Ron
· 2 months ago
DISAPPOINTED
This is a lovely property but it is lacking the proper staff to make your
stay enjoyable. Restaurant was not open for breakfast or lunch. Our
television did not work.
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Cleanliness, 5 out of 5
* Dining
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Dining, 1 out of 5
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Location, 5 out of 5
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Service, 1 out of 5
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Amenities, 1 out of 5
* Value for the Money
* *
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Value for the Money, 1 out of 5
Was it helpful?
Yes · 0 No · 0
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Comment
1. GSSSocialProperty
· 2 months ago
Dear Ron,
Thank you for taking the time to share your feedback in regards to your
recent experience with us at the Renaissance Albany Hotel. I would like
to sincerely apologize on behalf of our entire team for falling short
of your expectations. I apologize for the service that you received
during your stay, that your TV did not work, and that our restaurant is
currently closed for breakfast. Please know that your feedback has been
shared to the appropriate management team in an effort to correct these
issues moving forward and provide our guests with the experiences that
they expect. If you would like to further discuss your experience,
please feel free to reach out to me directly as it would be my pleasure
to assist you. We hope to have the opportunity to serve you again in
the future.
Sincerely,
Leola Edelin
General Manager
Helpful?
Yes · 0 No · 0
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RENAISSANCE ALBANY HOTEL
4.5
•
723 Reviews
Ratings are compiled based on customer ratings provided in satisfaction surveys
after guests have completed their stay.
VIEW MAP VIEW MAP
+1 518-992-2500
RESERVE
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DATES (1 NIGHT) NIGHTS)
Thu, May 26 Fri, May 27 Flexible in May, 2022
Specific Dates Flexible Dates
S M T W T F S
May
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June
2022SuMoTuWeThFrSa293031123456789101112131415161718192021222324252627282930123456789
Thu, May 26-Fri, May 27CancelDone
Number of Nights
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1
+
May 2022June 2022July 2022August 2022September 2022October 2022November
2022December 2022January 2023February 2023March 2023April 2023
Done Continue with 1 NIGHT NIGHTS
Rooms & Guests
1 Room, Rooms, 1 Adult Adults 1 Children
Maximum 8 guests per room
Rooms
(Maximum 3 rooms/person)
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1
+
Adults
(Maximum 8 guests per room)
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1
+
Children
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0
+
AGE OF CHILDREN (REQUIRED)
Done
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WELCOME TO RENAISSANCE ALBANY HOTEL
HISTORIC LUXURY DOWNTOWN ALBANY HOTEL
At the Renaissance Albany, you will be nestled in the heart of the Capital of
New York state, in the historic DeWitt Clinton Hotel, and at the base of the
Capital Steps. The Hotel combines old world charm with handsome dark wood
paneling and stunning marble floors, with modern touches of convenience and
flare. Within brisk walking distance to the Empire State Plaza, the NYS
Legislative Office Building... See More and the strong and beautiful Hudson
River, the Renaissance Albany will also be attached to the future Albany Capital
Center. Wellington's Restaurant will offer much to savor and discover with it's
small plate, high end American Fare, engaging staff and mixology inspired
beverage offerings. Guest rooms in this stunning hotel offer a serene and
calming color palette, with unexpected moments of 'wow', created by various
light features. The views of Albany are unparalleled, through the over-large
windows and they welcome a pleasing amount of natural light into your room. See
Less
Hotel Opening
The Renaissance Albany Hotel is due to complete renovation and open in October,
2015.
01
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*
*
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04
PrevNext
* Signature, Guest room, 1 King
* Signature, Guest room, 2 Queen
* Deluxe, Guest room, 1 King
* Deluxe, Guest room, 2 Queen
* Signature, Guest room, 1 King
* Signature, Guest room, 2 Queen
* Deluxe, Guest room, 1 King
* Deluxe, Guest room, 2 Queen
* Signature, Guest room, 1 King
* Signature, Guest room, 2 Queen
* Deluxe, Guest room, 1 King
* Deluxe, Guest room, 2 Queen
FEATURED AMENITIES ON-SITE
Restaurant
Fitness Center
Meeting Space
Laundry
Room Service
Wake up Calls
Service Request
Guest Room Entertainment
HOTEL INFORMATION
Check-in: 4:00 pm
Check-out: 11:00 am
Smoke Free Property
See Accessibility Features
Pet Policy
Pets Not Allowed
No Pets Allowed:Service Animals Only
Parking
On-Site Parking
Daily: $25
Hourly: $6
WELLINGTON'S
Local, sustainable, contemporary American Cuisine
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At This Hotel
FITNESS CENTER
Learn More
NAVIGATOR
by Renaissance Our local experts will help you discover the best places to sip,
savor, shop and see.
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DISCOVER THE BEST OF THE CITY
with Events at Renaissance
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OUR LOCATION
GETTING HERE
Renaissance Albany Hotel
144 State Street, Albany, New York, USA, 12207
Tel: +1 518-992-2500
Albany International Airport
Distance From Property: 9.1 Miles
Visit Airport Website:
Hotel Airport Shuttle: This hotel does not provide shuttle service.
Stewart International Airport
Distance From Property: 91.5 Miles
Phone Number: +1 845-564-7200
Visit Airport Website:
Hotel Airport Shuttle: This hotel does not provide shuttle service.
Alternate Airport Transportation:
Visconti Ground Transportation
Bradley International Airport
Distance From Property: 106 Miles
Phone Number: +1 860-292-2000
Visit Airport Website:
Hotel Airport Shuttle: This hotel does not provide shuttle service.
Alternate Airport Transportation:
Premier Limousine
Other Transporation
Nearby
Bus Station
Albany Bus Terminal
Train Station
Rensselaer Train Station
Renaissance Albany Hotel
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Renaissance Albany Hotel
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2 km
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Awards
AAA 4-Diamond Approved Hotel
2021 Trip Advisor Travelers Choice Hotel
2017 Trip Advisor Green Partner Logo
PROPERTY DETAILS
General Information
Policies and Payments
Accepts: Credit Cards
Services
Concierge desk service
Property has elevators
Vending Machine
Accessibility Information
For more information about the physical features of our accessible rooms, common
areas or special services relating to a specific disability please call +1
518-992-2500
Accessible Hotel Features
Property has elevators
Service Animals are Welcome
Accessible Areas with Accessible Routes from Public Entrance
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Close Caption TV
Flashing Door Knockers
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Unlock your stay with the Marriott Bonvoy™ App
RENAISSANCE® ALBANY HOTEL
RENAISSANCE® ALBANY HOTEL
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144 State Street,
Albany, New York, USA, 12207
Toll Free:+1-800-468-3571
Fax: +1 518-992-2501
* 2022-05-26T07:15+00:00
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