www.bankplugin.com
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https://www.bankplugin.com/support
Submission: On April 06 via api from IN — Scanned from DE
Submission: On April 06 via api from IN — Scanned from DE
Form analysis 1 forms found in the DOM
<form id="newQueryForm" enctype="multipart/form-data">
<div class="row">
<div class="col-lg-12">
<div class="form-group">
<label class="form-control-label">Mobile Number</label>
<div class="input-group">
<input type="text" name="phone" id="phone" class="form-control required otherField" value="">
</div>
<span class="spantext"></span>
</div>
</div>
</div>
<div class="row">
<div class="col-lg-12">
<div class="form-group">
<label class="form-control-label">Email Address</label>
<div class="input-group">
<input type="text" name="email" id="email" class="form-control required otherField" value="">
</div>
<span class="spantext"></span>
</div>
</div>
</div>
<div class="row">
<div class="col-lg-12">
<div class="form-group focused">
<label class="form-control-label">Plugin Type</label>
<div class="input-group">
<select name="plugin_type" id="plugin_type" class="form-control required otherField">
<option value="TALLY">Tally</option>
<option value="BUSY">Busy</option>
</select>
</div>
<span class="spantext"></span>
</div>
</div>
</div>
<div class="row">
<div class="col-lg-12">
<div class="form-group">
<label class="form-control-label">Query Category</label>
<div class="input-group">
<select name="category" id="category" class="form-control required otherField">
<option value="">Select</option>
<option value="1-plugin_related_query">BankPlugin Related Query</option>
<option value="2-transaction_related_query">Transaction Related Query</option>
<option value="3-request_demo">Request a Demo</option>
<option value="4-bank_reconciliation_statement">Bank Reconciliation Statement</option>
<option value="5-balance_fetch">Balance Fetch</option>
</select>
</div>
<span class="spantext"></span>
</div>
</div>
</div>
<div class="row otherFields">
<div class="col-lg-12">
<div class="form-group">
<label class="form-control-label">Subject</label>
<div class="input-group">
<select name="subject" id="subject" class="form-control required otherField">
<option value="">Select</option>
</select>
</div>
<span class="spantext"></span>
</div>
</div>
</div>
<div class="row">
<div class="col-lg-12">
<div class="form-group">
<label class="form-control-label">Message</label>
<div class="input-group">
<textarea class="form-control required otherField" name="message" id="message"></textarea>
</div>
<span class="spantext"></span>
</div>
</div>
</div>
<div class="row">
<div class="col-lg-12">
<div class="form-group">
<label class="form-control-label">Attachment</label>
<div class="input-group">
<input type="file" class="form-control" name="attachment" id="attachment" autocomplete="off">
</div>
<span class="spantext"></span>
</div>
</div>
</div>
<div class="row">
<div class="col-lg-12">
<button type="submit" class="btn btn-sm btn-primary btn-icon rounded-pill submitButton" style="float: right; min-height: 1rem !important">
<span class="btn-inner--text">Submit</span>
<span class="btn-inner--icon"><i class="fas fa-long-arrow-alt-right"></i></span>
</button>
</div>
</div>
</form>Text Content
* Help & Support
* Mobile_UI Created with Sketch.
CONTACT US
Write to us
* How it works?
* Login Login
Bank Plugin Related Query
Mobile Number
Email Address
Plugin Type
Tally Busy
Query Category
Select BankPlugin Related Query Transaction Related Query Request a Demo Bank
Reconciliation Statement Balance Fetch
Subject
Select
Message
Attachment
Submit
Busy ERP Related Query
Phone Call : 011 40964096 Email : escalate@busy.in/support@busy.in
Tally ERP Related Query
Phone Call : 1800 309 8859 Email : support@tallysolutions.com
REQUEST SUBMITTED SUCCESSFULLY!
WE ACKNOWLEDGE YOUR REQUEST. OUR EXECUTIVE WILL REACH BACK AT THE EARLIEST FOR
RESOLUTION.
Please note: Request raised post 5:00 P.M will receive the call back on the next
working business day.
Okay
Copyright © 2021 Takneeki Inc | Powered by Takneeki Inc
ICICI BANK LIMITED
TERMS & CONDITIONS APPLICABLE TO CUSTOMERS USING BANK PLUGIN ON ERP PLATFORM
These terms and conditions (“Terms and Conditions”) shall govern the use of Bank
Plugin (defined below) offered by ICICI Bank Ltd. (“ICICI Bank”) in association
with third party service providers. These Terms and Conditions shall be in
addition to any other terms as stipulated by ICICI Bank from time to time on its
Website (defined below) whether pertaining to Bank Plugin or in relation to
other products like current accounts, services or offers provided by ICICI Bank.
I. DEFINITIONS
For the purpose of these terms and conditions, these terms shall have the
following meanings ascribed to them:
* "Affiliate" means and includes: any company which is the holding or
subsidiary company of ICICI Bank, or a Person under the Control of or
under common Control with ICICI Bank, or any Person, in 26% or more of
the voting securities of which, ICICI Bank has a direct or beneficial
interest or Control. For the purpose of the definition of Affiliate,
"Control" when used with respect to any Person, means the power to
direct the management and policies of such Person, directly or
indirectly, whether through the ownership of the vote carrying
securities, by contract or otherwise howsoever and "Person" means any
individual, company, firm, corporation, a partnership, trust or any
other entity or organization or other natural or legal person.
* “Bank Plugin” means an extension software program which provides
additional features to the host program without altering the host
program itself. In this case the plugin (Bank Plugin) will be an
extension to the Customers’ ERP software (Eg. – Tally and Busy). Bank
Plugin will be able to establish a connection between the Customers’
ERP software and their CIB platform / InstaBiz Application and through
this plugin; the Customer will be able to initiate Payment
Instructions to CIB from within their ERP Platform.
* “Bank Plugin Onboarding Platform” or “Plugin Onboarding Platform” or
“Onboarding Platform” refers to a platform hosted on the platform of a
third party service provider; offered, operated and maintained by
ICICI Bank in association with third party service providers, for the
purpose of registration of Customers who are interested in availing
the service of Bank Plugin for their ERP Platform.
* “Corporate Internet Banking” / “CIB” refers to ICICI Bank’s corporate
internet banking platform.
* “Customer” or “ERP User” means a customer of ICICI Bank having a
current account with ICICI Bank and availing CIB and / or InstaBIZ who
is also a licensed user of the ERP platform in concern for which the
Bank Plugin is offered.
* “ERP Platform” or “Enterprise Resource Planning Platform” means the
business process management software of any enterprise resource
planning software provider used by the Customer.
* “Enterprise Resource Planning Software Provider” means the software
provider who owns the ERP Platform.
* “InstaBIZ” refers to ICICI Bank Mobile Banking application developed
by ICICI Bank and whose intellectual property rights are vested with
ICICI Bank.
* "Payment Instructions" means the instructions to make payments given
by the Customer to ICICI Bank through Bank Plugin.
* “Services” includes but is not limited to initiating payment
transactions, receiving payments, fetching current account balance and
reconciliation functionalities of Bank Plugin.
* "Payment Instructions" means the payment instructions to make payments
given by the Customer to ICICI Bank on the Bank Platform through Bank
Plugin.
* “Website” refers to the website owned, established and maintained by
ICICI Bank at www.icicibank.com.
II. INTERPRETATION
For the purpose of these Terms and Conditions, a reference to:
* an "amendment" includes a supplement, modification, novation,
replacement or reenactment and "amended" is to be construed
accordingly; an "authorization" or "approval" includes an
authorization, consent, clearance, approval, permission, resolution,
license, exemption, filing and registration;
* "law" includes any constitution, statute, law, rule, regulation,
ordinance, judgment, order, decree, authorization, or any published,
directive, guideline, requirement or governmental restriction having
the force of law, or any determination by, or interpretation of any of
the foregoing by, any judicial authority, whether in effect as of the
date of signing/submission of the application or thereafter and each
as amended from time to time.
* the singular includes the plural (and vice versa);
* the headings in these Terms and Conditions are inserted for
convenience of reference only and are to be ignored in construing and
interpreting the Terms and Conditions;
* reference to the words "include" or "including" shall be construed
without limitation;
* reference to a gender shall include references to the female, male and
neuter genders;
* all approvals, permissions, consents or acceptance required from ICICI
Bank for any matter shall require the prior, written approval,
permission, consent or acceptance.
* in the event of any disagreement or dispute between ICICI Bank and the
Customer regarding the materiality of any matter including of any
event, occurrence, circumstance, change, fact, information, document,
authorization, proceeding, act, omission, claims, breach, default or
otherwise, the opinion of ICICI Bank as to the materiality of any of
the foregoing shall be final and binding on the Customer.
III. ACCEPTANCE OF TERMS AND CONDITIONS
* Upon successful completion of the registration process on the Bank
Plugin Onboarding Platform for availing the Services, the Customer
acknowledges and agrees to abide by these Terms and Conditions. These
Terms and Conditions constitute the legal, valid and binding
obligations of the Customer, enforceable against the Customer in
accordance with applicable law.
* The Customer hereby agrees to link its account on the ERP Platform
with his current account held with ICICI Bank through Bank Plugin.
* The Customer understands and agrees that it is granting permission to
ICICI Bank to embed Bank Plugin within its ERP Platform to avail
Services and accord Payment Instructions.
* The Customer agrees and understands that its use of Bank Plugin and
the various Services on the ERP Platform is subject to these Terms and
Conditions and are offered at the sole discretion of ICICI Bank upon
acceptance of and adherence to these Terms and Conditions by the
Customer.
* On accepting these Terms and Conditions, the Customer/s hereby
declare, confirm and agree that ICICI Bank and/ or its authorised
representative may contact such Customer/s via, including but not
limited to, calls, SMSs, email, social media etc. through their
registered phone number/s and email address/es.
IV. GENERAL TERMS AND CONDITIONS
* Customers acknowledge that they are responsible for ensuring the
accuracy of information provided to ICICI Bank, including but not
limited to the purpose of registration, activation, providing Payment
Instructions and availing Services. Information includes but is not
limited to, beneficiary name, account number, IFSC code and
beneficiary details sent to ICICI Bank through Bank Plugin or any
other details for new services being rendered by Bank Plugin
* The Customer shall ensure that details including but not limited to
ERP Serial no./ License no. provided to ICICI Bank at the time of
registration are correct and belong to the Customer.
* The Customer understands that its proper and uninterrupted use of Bank
Plugin is subject to it meeting the minimum system requirements (which
includes but is not limited to the Customer having, operating software
– Microsoft Windows XP or above and ERP Platform – Busy Accounting
software version 18 or above or Tally Prime / Tally ERP 9 version
6.6.3 or above) as updated from time to time.
* Transaction limits and timelines for different modes of transactions
will be applicable as per CIB limit and Schedule Of Charges of ICICI
Bank’s Current Accounts. These Terms and Conditions are in addition to
and not in derogation to the ‘Terms and Conditions of Current
Accounts’
(https://www.icicibank.com/content/dam/icicibank/india/managed-
assets/docs/terms-condition/current_ac_tc.pdf ), as may be applicable
from time to time. In case of any inconsistency between these Terms
and Conditions and Terms and Conditions of Current Accounts, then
these Terms and Conditions shall prevail.
* Authorization workflow and limits will be applicable as per
authorization matrix defined for the Customers’ current account with
ICICI Bank. For multiple users, using the same User ID linked with
Bank Plugin, the level access type of each user can be modified as per
the specified authorization matrix.
* The Customers shall bear goods and services tax and any other
statutory levies as may be applicable from time to time.
* The Customer/s hereby authorize ICICI Bank to accept and act upon any
and all Payment Instructions and collection instructions received by
ICICI Bank through the Bank Plugin as though the same were given
through CIB/ Insta BIZ by the authorized users of the respective
registered current account of the Customer/s on CIB / Insta BIZ.
* The Customer/s agree to defend, hold harmless and indemnify ICICI
Bank, its directors and employees, representatives, agents and/or its
Affiliates, as the case may be, at their own expense, without any
delay or demur against any and all suits, costs, claims, proceedings
counter claims, actions, losses, damages, liabilities, demands,
expenses (including, without limitation, attorney's fees and court
costs) whatsoever which ICICI Bank may suffer / incur arising out of
or in relation to: breach of any of these Terms and Conditions ICICI
Bank executing any instructions of the Customer received by ICICI Bank
through Bank Plugin. ICICI Bank acting on or omitting or refusing to
act on any instructions given by such Customer/s or otherwise for use
of the Services; failure to provide the Services or any delay in
providing the Services due to any failure, issue, error or discrepancy
in the technology network of ICICI Bank and/or any service provider
and/or; such Customer/s permitting any third party to use/ avail the
Services; breach of any intellectual property rights of ICICI Bank or
any confidentiality obligations. any defect in the Services;
discontinuation of Services pursuant to non – payment of applicable
fees and charges by the Customer; any unauthorized use of the Services
/ Bank Plugin acts done by ICICI Bank on the instruction by any person
impersonating as a Customer; any false, incorrect or fraudulent
information provided by the Customer the exercise by ICICI Bank of its
right to terminate the Bank Plugin and / or the Plugin Onboarding
Platform and /or its agreement concerning the same; any injury to the
credit character and reputation of the Customers alleged to have been
caused by the closure of the Bank Plugin and / or Bank Plugin
Onboarding Platform or ICICI Bank’s agreement concerning the same;
malfunction / alteration / disruption of ERP for any reason
whatsoever; malfunction / alteration / disruption of Customer’s
computer systems / software; hacking / fraud / loss or theft of data
or any other items which may or may not have monetary value, in
relation to the Client’s use of Bank Plugin due to any reason
whatsoever;
* Customer/s hereby agree and authorize ICICI Bank to share their
personal information (address, email ID, corporate ID, user ID, ICICI
Bank account number and mobile number, all registered with ICICI Bank)
with any third party service providers for the purpose of registering
such Customer/s as a user of Bank Plugin on the Bank Plugin
On-boarding Platform. Customer/s further agree that once the
abovementioned personal information is shared by ICICI Bank, the usage
of such personal information by third party service providers shall be
governed by their privacy policy and terms and conditions. ICICI Bank
shall have no liability or responsibility whatsoever for any misuse/
usage, or any loss, harm or damage arising to such Customers/ any
other person from the usage, misuse of such data in any manner
whatsoever, by the third party service providers or any other person.
* The Customer/s hereby accept and agree that, all acts done, actions
made and activities taking place on ERP Platform shall be governed by
the terms and conditions and privacy policy of ERP Platform. ICICI
Bank does not control or endorse the same or any other services
provided / product sold on the ERP Platform and bears no
responsibility or liability pertaining to or arising from such
products/ offers/ policies or the non-delivery/ untimely delivery
thereof. All such products/ services/ offers shall be at the sole
discretion and liability of the ERP Software Provider, whether or not
the same is available through any platform of ICICI Bank. Any disputes
arising in relation to the services/ products provided on the ERP
Platform shall be settled with the ERP Software Provider directly
without reference to ICICI Bank in any manner whatsoever. In case of
any inconsistency between these Terms and Conditions of Bank Plugin;
and the terms and conditions and/ or privacy policy of the ERP
Software Provider, these Terms and Conditions of the Bank Plugin shall
prevail.
* In no event shall ICICI Bank be liable to the Customer/s for any
liability including but not limited to special, incidental, direct,
indirect, punitive or consequential damages whatsoever (including,
without limitation, damages of loss of goods or services, loss of
business profits, business interruption, loss of information, or any
other pecuniary loss) arising out of the use of, or inability to use
or access of the Bank Plugin or for any security breach or any virus,
bug, unauthorized intervention, defect, or technical malfunctioning of
Bank Plugin and/or ICICI Bank systems, whether or not foreseeable and
whether or not ICICI Bank have been advised of the possibility of such
damages, or based on any theory of liability, including breach of
contract or warranty, negligence or other tortious action, or any
other claim arising out, of or in connection with, the customer’s use
of, or access to, Bank Plugin . Further, ICICI Bank shall not be
liable to the Customer/s for any temporary disablement, permanent
discontinuance of the Services by any vendor or ERP Software Provider
or any the Third Party Service Providers or for any consequences
resulting from such actions.
* The Customer agrees and undertakes to hold ICICI Bank harmless in case
Bank Plugin alters / modifies / disrupts the ERP Platform or its use
of the ERP Platform at any time.
* The Customer agrees and undertakes to hold ICICI Bank harmless if any
Service / Bank Plugin function is interrupted or becomes in accessible
due to any reason beyond the control of ICICI Bank.ICICI Bank reserves
all rights in Bank Plugin and can modify/ discontinue/ limit the
Services, offerings and pricing from time to time at its own
discretion.
V. FEES AND CHARGES
* The Customer understands that its use of the Services and Bank Plugin
is subject to payment of the applicable fees and charges.
* The applicable fees and charges as amended from time to time may be
viewed by the Customer at the user dashboard in the logged in section
of Bank Plugin post completion of registration.
* The Customer understands that ICICI Bank may at any time, without any
notice, revise the charges and the Customer shall have to refer the
above mentioned user dashboard for any updated charges. After the end
of its current billing cycle / subscription period, the Customer shall
pay the fees and charges applicable from time to time in order to keep
enjoying the Services and Bank Plugin. If the Customer fails to pay
the applicable charges before the end of its current billing cycle /
subscription period, ICICI Bank reserves the right to terminate /
suspend Services and Customer’s access to Bank Plugin, without any
notice.
* Transaction charges for different modes of payment and collection
transactions will be applicable as per the Schedule of Charges of the
current account. Charges applicable on the Customer for availing of
Services and using Bank Plugin shall be indicated on Bank Plugin
Onboarding Platform. These charges are liable to be modified at any
time at the discretion of ICICI Bank;
* Any payment debited towards the purchase of the Bank Plugin SHALL BE
NON- REFUNDABLE.
VI. DISCLAIMER
* The Customer understands that all Payment Instructions shall be
relayed to ICICI Bank through the Bank Plugin. ICICI Bank shall solely
act on the transaction information and details provided by the
Customer through Bank Plugin. ICICI Bank disclaims all liability in
relation to execution of Payment Instructions pursuant to any
erroneous instructions / incorrect information provided by the
Customer. Additional terms and conditions applicable on the various
modes of payments can be viewed by the Customer on the Website.
* The Customer understands and agrees that in order to avail the
Services and use Bank Plugin, the Customer must have an active current
account with ICICI Bank along with active CIB / Insta BIZ access
linked to the current account. The Customer may visit any ICICI Bank
branch in order to get the same activated.
* If the Customer makes any payments in order to use the Services / Bank
Plugin without having an active current account with ICICI Bank along
with active CIB / Insta BIZ access linked to the current account then
ICICI Bank shall refund such payment made by the Customer.
* The Customer understands that Bank Plugin is being brought by ICICI
Bank, having its registered office at ICICI Bank Tower, Near Chakli
Circle, Old Padra Road, Vadodara 390007 and its corporate office at
ICICI Bank Towers, Bandra Kurla Complex, Bandra, Mumbai, 400051 in
association with other third party service providers. The Customer
understands that the aforementioned third parties and the ERP Software
Providers may provide additional terms and conditions for the use of
the Bank Plugin. Customer shall be responsible for checking for and
compliance with such additional terms and conditions.
* Nothing contained herein shall constitute or be deemed to constitute
an advice, invitation or solicitation to purchase or use any products/
services of third party service providers / ERP Platform. ICICI Bank
makes no representation about the quality, delivery, usefulness,
applicability or otherwise of the goods / services offered by ICIC
Bank / third party service providers / ERP Platform / any other third
party.
* Misuse / distortion of any intellectual property, or any other content
displayed herein is strictly prohibited.
* The Bank Plugin and the Services are being provided on an “as is”
basis and ICICI Bank specifically disclaims all implied warranties of
merchantability, fitness for a particular purpose and non-
infringement.
* The subscription to Bank Plugin will be automatically discontinued if
not renewed within 1 year from date of subscription as per the
prevailing pricing campaign from time to time ICICI Bank shall not
held responsible for any liability regarding registration and
activation of Customer’s current account with Bank Plugin done by any
user stated in the current account MOP of the Customer.
* ICICI Bank shall not be held responsible for any acts / omissions /
deficiency in service on part of the ERP Software Provider / any other
third party service provider.
VII. TERMINATION
The Customer understands that the access of the Customer to the Services
/ Bank Plugin shall be automatically terminated in the event the current
account of the Customer/access to CIB or Instabiz is terminated/ marking
of freeze by ICICI Bank.
VIII. MISCELLANEOUS
* All information provided by the Customer/s to ICICI Bank are true and
correct. Customer/s shall promptly notify ICICI Bank on the occurrence
of any event leading to any information subsequently becoming untrue
or incorrect.
* ICICI Bank reserves the right to modify, withdraw or discontinue the
provision of Services, or any part thereof without assigning any
reasons whatsoever. Neither anything contained in these Terms and
Conditions, nor shall provision of the Services and/ or the Bank
Plugin and / or the Bank Plugin Onboarding Platform be construed as an
obligation on ICICI Bank to continue the provision of the Services or
any part thereof and/ or Bank Plugin.
* In all matters relating to the Services and/ or Bank Plugin, the
decision of ICICI Bank shall be final and binding on all parties
including the Customer. These Terms and Conditions shall be governed
by the laws of India and any disputes shall be referred to the
exclusive jurisdiction of the competent courts at Mumbai.
* The Customer/s agree that ICICI Bank reserves the right to change any
of these Terms and Conditions without giving any prior notice or
intimation in this regard. Any changes to these Terms and Conditions
shall be as may be hosted by ICICI Bank on its Website or on and
www.bankplugin.com. The Customer shall be liable to be informed of
such changes as soon as they come into effect and be compliant with
the same.
* ICICI Bank may assign, in whole or in part, the benefits or
obligations of these Services / Terms and Conditions to its
Affiliates, or any other entity, for any other reason whatsoever.
ICICI Bank shall not require approval or consent of the Customers for
assigning rights and obligations and shall at their own discretion
provide an intimation of such assignment to the Customers.
* The Customers shall not assign, in whole or in part, the benefits or
obligations pursuant to these Terms and Conditions.
* Unless otherwise expressly stated, failure to exercise or delay in
exercising a right or remedy, hereunder shall not constitute a waiver
of the right or remedy or a waiver of any other rights or remedies,
and no single or partial exercise of any right or remedy, hereunder
shall prevent any further exercise of the right or remedy or the
exercise of any other right or remedy.
* If any provision hereunder becomes, in whole or in part, invalid or
unenforceable but would be valid or enforceable if some part of that
provision was deleted, that provision shall apply with such deletions
as may be necessary to make it valid. If any court/tribunal of
competent jurisdiction holds any of the provisions, hereunder unlawful
or otherwise ineffective, the remainder shall remain in full force and
the unlawful or otherwise ineffective provision shall be substituted
by a new provision reflecting the intent of the provision so
substituted.
* Customers shall act in good faith at all times in relation to all
dealings with ICICI Bank.
* Customers agree to be vigilant regarding the payment transactions
happening through their Bank Plugin Platform integrated with the ERP
and shall intimate ICICI Bank any misuse, fraud or theft, as soon as
the same is discovered by her/him.
I Agree Close
ICICI BANK LTD.
ADDITIONAL TERMS AND CONDITIONS IN RELATION TO SHARING OF DATA APPLICABLE ON THE
CUSTOMERS USING BANK PLUGIN
* I hereby allow ICICI Bank to link my Tally / Busy account with my current
account with ICICI Bank
* I hereby allow Tally / Busy and third party service providers to store my
Corporate ID, User ID & current account no. only for the purpose of linking
my ICICI Bank current account with my Tally / Busy account.
* I hereby allow Tally / Busy and third party service providers to store my
bank statement and bank balance of my above linked account on my behalf
pursuant to me providing instructions to view my account balance, fetch
account statement services and reconciliation services.
* I hereby allow Tally / Busy and third party service providers to store my
transactional data including transaction status, beneficiary details for
transaction initiation and reconciliation pursuant to any payment instruction
given by me.
* I understand that the above data shall be used for the purpose of linking my
ICICI Bank Current Account with my Tally / Busy Account and carrying out the
above mentioned instructions given by me.
* I understand that the above data shall be subject to the privacy policy of
Tally / Busy and third party service providers.
* I understand that the GST certificate will be issued on GST Number & email id
registered with debit account number. Bank Plugin registered GST Number and
email id remains nullified.
I Agree Close
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