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help.citizenticket.co.uk Open in urlscan Pro
52.3.88.82  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://help.citizenticket.co.uk/
Effective URL: https://help.citizenticket.co.uk/support/home
Submission: On July 20 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 7 IPs in 2 countries across 5 domains to perform 16 HTTP transactions. The main IP is 52.3.88.82, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is help.citizenticket.co.uk.
TLS certificate: Issued by R11 on July 20th 2024. Valid for: 3 months.
This is the only time help.citizenticket.co.uk was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 52.3.88.82 14618 (AMAZON-AES)
5 3.161.78.5 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
3 18.245.195.5 16509 (AMAZON-02)
2 52.216.162.221 16509 (AMAZON-02)
1 18.239.81.5 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
16 7
3    52.3.88.82 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-3-88-82.compute-1.amazonaws.com
help.citizenticket.co.uk
5    3.161.78.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-161-78-5.fra56.r.cloudfront.net
assets10.freshdesk.com
assets3.freshdesk.com
1    2a00:1450:4001:82b::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
3    18.245.195.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-245-195-5.cdg55.r.cloudfront.net
assets1.freshdesk.com
2    52.216.162.221 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
1    18.239.81.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-239-81-5.ams58.r.cloudfront.net
assets4.freshdesk.com
2    2a00:1450:4001:810::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
Apex Domain
Subdomains		 Transfer
9 freshdesk.com
assets10.freshdesk.com — Cisco Umbrella Rank: 159900
assets3.freshdesk.com — Cisco Umbrella Rank: 155131
assets1.freshdesk.com — Cisco Umbrella Rank: 163278
assets4.freshdesk.com — Cisco Umbrella Rank: 164347
407 KB
3 citizenticket.co.uk
help.citizenticket.co.uk
38 KB
2 gstatic.com
fonts.gstatic.com
97 KB
2 amazonaws.com
s3.amazonaws.com
5 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
2 KB
16 5
Domain Requested by
4 assets10.freshdesk.com help.citizenticket.co.uk
assets10.freshdesk.com
3 assets1.freshdesk.com help.citizenticket.co.uk
3 help.citizenticket.co.uk 1 redirects help.citizenticket.co.uk
2 fonts.gstatic.com fonts.googleapis.com
2 s3.amazonaws.com help.citizenticket.co.uk
1 assets4.freshdesk.com help.citizenticket.co.uk
1 assets3.freshdesk.com help.citizenticket.co.uk
1 fonts.googleapis.com help.citizenticket.co.uk
16 8

This site contains links to these domains. Also see Links.

Domain
www.citizenticket.co.uk
www.freshworks.com
Subject Issuer Validity Valid
help.citizenticket.co.uk
R11		 2024-07-20 -
2024-10-18		 3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02		 2024-05-17 -
2025-06-15		 a year crt.sh
upload.video.google.com
WR2		 2024-06-24 -
2024-09-16		 3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01		 2024-05-25 -
2025-05-02		 a year crt.sh
*.gstatic.com
WR2		 2024-06-24 -
2024-09-16		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://help.citizenticket.co.uk/support/home
Frame ID: 78A29C3399A265592704C6FC487CB02B
Requests: 16 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Help Desk

Page URL History Show full URLs

  1. https://help.citizenticket.co.uk/ HTTP 302
    https://help.citizenticket.co.uk/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

16
Requests

100 %
HTTPS

29 %
IPv6

5
Domains

8
Subdomains

7
IPs

2
Countries

545 kB
Transfer

1574 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://help.citizenticket.co.uk/ HTTP 302
    https://help.citizenticket.co.uk/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

16 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
help.citizenticket.co.uk/support/
Redirect Chain
  • https://help.citizenticket.co.uk/
  • https://help.citizenticket.co.uk/support/home
41 KB
12 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://help.citizenticket.co.uk/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.3.88.82 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-3-88-82.compute-1.amazonaws.com
Software
fwe /
Resource Hash
cf706c25f97c6b94ead2a1e22137bf7d57e78f1c31ad3c8443f4e66df0b4cefb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Sat, 20 Jul 2024 22:56:38 GMT
etag
W/"1f8f21b8164a72564912028131e75c21"
nel
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report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
45
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
200724225738
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
b791fd68-c17a-4f5d-8329-215f83a80e9e
x-trace-id
00-b7c89f9c641eb7767ac6a8277d3c5d84-135f6a1fa5a600cd-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Sat, 20 Jul 2024 22:56:38 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://help.citizenticket.co.uk/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
31
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
846c0de9-8d19-4275-9849-81931eb16350
x-trace-id
00-eb9c7abdcd8cd17e37590a03ee20b5c5-0378ff7ac5b792d9-00
x-xss-protection
1; mode=block
falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
assets10.freshdesk.com/assets/cdn/ 		262 KB
83 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets10.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: help.citizenticket.co.uk
URL: https://help.citizenticket.co.uk/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.161.78.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-161-78-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer
https://help.citizenticket.co.uk/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 27 Dec 2023 02:28:54 GMT
content-encoding
gzip
via
1.1 0c32b42e3b5070fcbe6b5b320d0621b2.cloudfront.net (CloudFront)
x-amz-version-id
6e2.IdrVFkqKY.DkUdKqhxtdyr8J8Pjg
x-amz-cf-pop
FRA56-P10
age
17872066
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
84894
last-modified
Tue, 10 Oct 2023 13:29:03 GMT
server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
P4MSOFU89YXZfrpAKuehr_aYOWL9NATqwyd7k2skSfN0DT22xNNGvg==
expires
Wed, 09 Oct 2024 19:29:02 GMT
theme.css
help.citizenticket.co.uk/support/ 		77 KB
22 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://help.citizenticket.co.uk/support/theme.css?v=3&d=1655791953
Requested by
Host: help.citizenticket.co.uk
URL: https://help.citizenticket.co.uk/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.3.88.82 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-3-88-82.compute-1.amazonaws.com
Software
fwe /
Resource Hash
1062855376e9eecfea98096b9b3b14f0d1de1f23593938109ee0a5d9b24f76e0
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ mec-freshcaller-attachments.s3.me-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ assets.calendly.com/assets/external/widget.js d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ mec-freshcaller-widget-loader.s3.me-central-1.amazonaws.com/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://help.citizenticket.co.uk/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 20 Jul 2024 22:56:39 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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Verdicts & Comments Add Verdict or Comment

90 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18307581900075401202 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
help.citizenticket.co.uk/ Name: _x_w
Value: 36_1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
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