www.anecdoteai.com
Open in
urlscan Pro
52.17.119.105
Public Scan
Submitted URL: http://joinanec.com/
Effective URL: https://www.anecdoteai.com/
Submission: On March 10 via api from BE — Scanned from DE
Effective URL: https://www.anecdoteai.com/
Submission: On March 10 via api from BE — Scanned from DE
Form analysis
1 forms found in the DOMName: wf-form-Free-Report — GET
<form id="wf-form-Free-Report" name="wf-form-Free-Report" data-name="Free Report" method="get" class="form" data-wf-page-id="65ae436dcc83dc40a28925dd" data-wf-element-id="ad408f3d-4658-ba6a-0bb0-8caec6fedc11" data-cb-wrapper="true"
aria-label="Free Report"><label for="name" class="field-label">Name</label><input class="text-field w-input" maxlength="256" name="name" data-name="Name" placeholder="Alice Smith" type="text" id="name" required=""><label for="Email"
class="field-label">Company Email</label><input class="text-field w-input" maxlength="256" name="Email" data-name="Email" placeholder="alice@company.com" type="email" id="Email" required=""><label for="GooglePlay" class="field-label">Google
Play URL</label><input class="text-field w-input" maxlength="256" name="GooglePlay" data-name="Google Play" placeholder="..." type="text" id="GooglePlay" required=""><label for="AppStore" class="field-label">App Store URL</label><input
class="text-field w-input" maxlength="256" name="AppStore" data-name="App Store" placeholder="..." type="text" id="AppStore" required=""><input type="submit" data-wait="Please wait..." class="btn-secondary is-form w-button" value="Submit"></form>
Text Content
Product Bug Analysis Detect bugs from your reviews Automated AI Tagging Precision NLP feedback clustering Chat Ask direct questions about your feedback Notify Me Real-time feedback alerts in email and Slack Survey Analysis & Q&A NPS, CSAT and survey analysis Semantic Search All your feedback, one simple search Pricing Industries Banking Improve your banking services with customer review insights Retail Build better shopping experiences from customer feedback Marketplaces Quickly adapt to buyer and seller insights and trends eCommerce Optimize online sales by analyzing customer satisfaction metrics Industries Marketplaces View Marketplaces use cases eCommerce View eCommerce use cases Banking View Banking use cases Retail View Retail use cases Resources Blog Read Anecdote resources Integrations Connect with 65+ sources Customer stories See which companies use us Community Learn about Anecdote use-cases Policy SOC-2TermsPrivacy Company AboutFree ReportChangelogSlack Login Get started LoginRequest demo For Product and CX teams A BETTER WAY TO ANALYZE YOUR CUSTOMER FEEDBACK. Uncover bugs and UX issues from your reviews Receive instant Slack alerts for any feedback topic Analyze and tag 65+ customer feedback sources with NLP Request demoTry for free Used by top customer-centric companies INSTANT DISCOVERY OF BUGS FOUND IN YOUR CUSTOMER FEEDBACK Anecdote vigilantly tracks your customer feedback across every source, from App Store reviews to support messages. We're on the lookout for any mention of bugs. WHAT OUR CUSTOMERS SAY The go-to feedback solution for Product, Customer Experience, and Engineering teams Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions Alex Motto Director of Product Operations Our product team saves 10 hours per week tagging tickets - logging in and seeing all our feedback in one dashboard is amazing Luke Chircop Product Director Anecdote helped us with catching a SEV, we send the alerts to all our mobile team engineers Ethan Yousefi Engineering Manager Anecdote's ability to analyze feedback in multiple languages, particularly Arabic, has been a game-changer for us. It's allowed us to really understand a wider range of customers, making our services more accessible Ledi Lapaj Director of Customer Experience Being on high alert for bugs highlighted by our customers with the Slack integration has allowed us to decrease response times to critical issues by a margin Moayed Almoayed Co-founder YOUR FEEDBACK TAGGED WITH UNMATCHED PRECISION Our proprietary Natural Language Processing Engine delivers the most accurate clusters from your customer feedback, supported by secure on-prem processing to guarantee the safety of customer data. In partnership with renowned technology innovators, we're advancing the precision of our data tagging capabilities INTEGRATE WITH OVER 65+ FEEDBACK SOURCES Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack Slack CONNECT YOUR TECH STACK FEEDBACK ALERTS STRAIGHT TO YOUR TEAM Enable real-time notifications for key customer feedback insights and anecdotes sent straight to your Slack channels or team email addresses. Simply set the frequency and search term. ANECDOTE'S ROI 🎯 *ON AVERAGE 1.8% Reduction in churn 17% Reduction in support tickets 47% Faster bug resolution time 5 Days per month saved tagging tickets INSTANTLY SEARCH THROUGH YOUR DATA Discover insights in a snap: Our search tool sifts through all your customer feedback, from support to reviews, to find exactly what you're looking for. Perfect for product research and validating hypotheses. CLUSTER AND ANALYZE YOUR NPS, CSAT AND SURVEY RESPONSES Our NLP engine analyzes your survey, NPS, and customer feedback data to reveal key themes, trends, and insights. This enables you to truly understand customer sentiment and critical pain points. Join Uber, Grubhub and Dropbox in scaling your customer experience strategy START YOUR FREE TRIAL No matter your role - from Product to Engineering to CX - Anecdote provides tailored plans for your entire customer-centric team. Book a quick demoOnboard for free UNLOCK YOUR FEEDBACK POTENTIAL Finding the right CX software shouldn't be hard. Our guide simplifies the decision process so you can confidently choose the platform that best aligns to your needs. OTHER SOFTWARE WITH ANECDOTE Inability to search through all data instantly Semantic search for product research No automated bug detection and analysis Uncover UX issues and bugs with real-time Slack alerts Higher data breach risks without on-prem processing On-premise data processing enabling security and control Limited or no custom tag taxonomy Build custom taxonomy with ML model trained on your data No customized near real-time alerting Tailored alerts to Slack and email by team member FREQUENTLY ASKED QUESTIONS HOW ACCURATELY DOES ANECDOTE EXTRACT INSIGHTS FROM CUSTOMER FEEDBACK DATA? Our proprietary NLP engine and machine learning models enable Anecdote to pinpoint insights with acute, personalized accuracy - significantly higher than competitors. With premium you secure custom taxonomy and your own model trained on your data. CAN NON-TECHNICAL USERS EASILY ACT ON ANECDOTE’S INSIGHTS? Yes, our dashboard summarizes actionable findings into simple, interactive visualizations for quick consumption. HOW MANY LANGUAGES DOES ANECDOTE UNDERSTAND? Anecdote is Polyglot. It is equally strong in English, Arabic (including dialects), Spanish, Portuguese, Chinese, and the top-40 other most popular languages worldwide. WHAT KIND OF SOURCES CAN ANECDOTE ANALYZE FOR FEEDBACK? Anecdote seamlessly integrates with surveys, review sites, community forums, social channels, and 65+ other sources to uncover insights. IS MY DATA SECURE WITH ANECDOTE? Absolutely. We understand data security is critical. Anecdote is SOC 2 certified and undertakes regular 3rd party penetration tests and audits to validate our strict security practices. We encrypt all data in transit and at rest, and leverage zero-trust access controls across our cloud infrastructure. You can feel confident entrusting your data to our platform. Data is stored in Encrypted S3 bucket and Elastic Search. WE ALREADY USE MEDALLIA/QUALTRICS. WHY SHOULD WE ADD ANECDOTE? This is a marriage made in heaven. Anecdote complements your existing platforms by extracting 10-20% more actionable insights from feedback using AI - enabling you to prevent churn among disappointed customers, eliminate key pain points impacting NPS, and quantify emotional sentiment around new products to determine launch readiness. DOWNLOAD YOUR FREE APP REPORT 🚀 NameCompany EmailGoogle Play URLApp Store URL Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. UNCOVER A GOLDMINE OF CUSTOMER INSIGHTS YOU DIDN'T EVEN KNOW EXISTED. Get startedLearn more AboutDemoPricingPolicy Request demo © Copyright 2024 Anecdote