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servicedesk.heicivil.com Open in urlscan Pro
54.227.157.206  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://servicedesk.heicivil.com/
Effective URL: http://servicedesk.heicivil.com/support/home
Submission: On March 15 via automatic, source certstream-suspicious
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 9 IPs in 2 countries across 7 domains to perform 23 HTTP transactions. The main IP is 54.227.157.206, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is servicedesk.heicivil.com.
This is the only time servicedesk.heicivil.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 5 54.227.157.206 14618 (AMAZON-AES)
4 65.9.96.63 16509 (AMAZON-02)
5 13.226.159.125 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
4 65.9.96.104 16509 (AMAZON-02)
1 151.101.114.110 54113 (FASTLY)
1 52.216.19.91 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
2 162.247.243.146 23467 (NEWRELIC-...)
23 9
5    54.227.157.206 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-227-157-206.compute-1.amazonaws.com
servicedesk.heicivil.com
4    65.9.96.63 (United States)

ASN16509 (AMAZON-02, US)
assets1.freshservice.com
5    13.226.159.125 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-226-159-125.dus51.r.cloudfront.net
assets6.freshservice.com
assets3.freshservice.com
assets8.freshservice.com
1    2a00:1450:4001:82a::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
4    65.9.96.104 (United States)

ASN16509 (AMAZON-02, US)
assets7.freshservice.com
assets5.freshservice.com
1    151.101.114.110 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)
js-agent.newrelic.com
1    52.216.19.91 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
2    2a00:1450:4001:82a::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
2    162.247.243.146 (United States)

ASN23467 (NEWRELIC-AS-1, US)
bam-cell.nr-data.net
Domain Requested by
5 servicedesk.heicivil.com 2 redirects servicedesk.heicivil.com
4 assets1.freshservice.com servicedesk.heicivil.com
3 assets5.freshservice.com servicedesk.heicivil.com
2 bam-cell.nr-data.net js-agent.newrelic.com
2 fonts.gstatic.com fonts.googleapis.com
2 assets3.freshservice.com
2 assets6.freshservice.com servicedesk.heicivil.com
1 assets8.freshservice.com assets7.freshservice.com
1 s3.amazonaws.com
1 js-agent.newrelic.com servicedesk.heicivil.com
1 assets7.freshservice.com servicedesk.heicivil.com
1 fonts.googleapis.com servicedesk.heicivil.com
23 12

This site contains links to these domains. Also see Links.

Domain
www.freshservice.com
support.freshservice.com
freshservice.com
Subject Issuer Validity Valid
*.freshservice.com
Amazon		 2020-10-05 -
2021-11-06		 a year crt.sh
upload.video.google.com
GTS CA 1O1		 2021-02-23 -
2021-05-18		 3 months crt.sh
f4.shared.global.fastly.net
GlobalSign CloudSSL CA - SHA256 - G3		 2021-03-11 -
2021-05-07		 2 months crt.sh
s3.amazonaws.com
DigiCert Baltimore CA-2 G2		 2020-08-04 -
2021-08-09		 a year crt.sh
*.gstatic.com
GTS CA 1O1		 2021-02-23 -
2021-05-18		 3 months crt.sh
*.nr-data.net
DigiCert SHA2 Secure Server CA		 2020-02-05 -
2022-02-08		 2 years crt.sh

This page contains 1 frames:

Primary Page: http://servicedesk.heicivil.com/support/home
Frame ID: 22D168693AA6630B93153562A89113D5
Requests: 23 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. https://servicedesk.heicivil.com/ HTTP 302
    http://servicedesk.heicivil.com/ HTTP 302
    http://servicedesk.heicivil.com/support/home Page URL

Page Statistics

23
Requests

87 %
HTTPS

22 %
IPv6

7
Domains

12
Subdomains

9
IPs

2
Countries

579 kB
Transfer

2385 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://servicedesk.heicivil.com/ HTTP 302
    http://servicedesk.heicivil.com/ HTTP 302
    http://servicedesk.heicivil.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

23 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set home
servicedesk.heicivil.com/support/
Redirect Chain
  • https://servicedesk.heicivil.com/
  • http://servicedesk.heicivil.com/
  • http://servicedesk.heicivil.com/support/home
30 KB
14 KB 		Document
General
Check archive.org
Download Go to
Full URL
http://servicedesk.heicivil.com/support/home
Protocol
HTTP/1.1
Server
54.227.157.206 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-227-157-206.compute-1.amazonaws.com
Software
fwe /
Resource Hash
fbb5328a3fa23e2c461436ede67c1a9249e199424dc282506baaf8c720fc2b68
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Host
servicedesk.heicivil.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Encoding
gzip, deflate
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Mon, 15 Mar 2021 23:08:25 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Status
200 OK
Cache-Control
max-age=0, private, must-revalidate
X-Ratelimit-Limit
1800
X-Ratelimit-Reset
160321000825
Referrer-Policy
strict-origin-when-cross-origin
X-Ratelimit-Remaining
1799
X-Xss-Protection
1; mode=block
X-Request-Id
5d2a031e-06f8-4eda-9644-f071a8788a75
Etag
W/"966267c0b41c7833694a2a195cc07d6d"
X-Runtime
0.054231
X-Content-Type-Options
nosniff
Set-Cookie
_itildesk_session=NXdWRndZTDY3ZDZHY2Eya2xIalZZaGcwb1BEZFA4SDdTbklRdHFJSE9VNXBtdHJuZ2FkeUpyaktnaUFNNTJlT2RCTjRWODhodGpGVWFEM1RIeHFUeTJtaEQyeG93alY2NVpERnluM1JCeWJtNkR4YmZ3MjZNRzJuWTFGTlNlWjZTTGNlemlITnBOTXhXdVZxRVoza05Qc1kvSjNpTUdEdHlwSm9zenRSYmJ1S2dZeUt1NFBENm5NUHBYV0xsaWJzLS1iVFFTbU45R3J1T3diWWlsSHVtd0NBPT0%3D--e17a377f7d15cf49d820ea0eee20ae11ee58963b; path=/; HttpOnly
Content-Encoding
gzip
X-Envoy-Upstream-Service-Time
61
X-Trace-Id
00-76d7ccafa20b6489cfb1205595a4e2f8-c554d497da3e2aad-00
Server
fwe

Redirect headers

Date
Mon, 15 Mar 2021 23:08:25 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Status
302 Found
Cache-Control
no-cache, no-store, max-age=0, must-revalidate
Referrer-Policy
strict-origin-when-cross-origin
Pragma
no-cache
X-Xss-Protection
1; mode=block
X-Request-Id
f30420ed-d5f8-41c4-82f9-daccb8b5b269
Location
http://servicedesk.heicivil.com/support/home
X-Runtime
0.008837
X-Frame-Options
SAMEORIGIN
X-Content-Type-Options
nosniff
Expires
Fri, 01 Jan 1990 00:00:00 GMT
X-Envoy-Upstream-Service-Time
14
X-Trace-Id
00-e3fb6e1da13d5ff5e80770a330f8c3ed-ece4f81769a371a8-00
Server
fwe
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets1.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
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Full URL
https://assets1.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: servicedesk.heicivil.com
URL: http://servicedesk.heicivil.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.96.63 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Referer
http://servicedesk.heicivil.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Sun, 25 Oct 2020 06:00:06 GMT
content-encoding
gzip
age
12244100
x-cache
Hit from cloudfront
content-length
3602
last-modified
Wed, 11 Mar 2020 09:33:17 GMT
server
AmazonS3
etag
"a906530368ce4c4d9591c863e99b8342"
x-amz-version-id
null
via
1.1 91afcef6d5c7e90d0a4bb2c3a456c691.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
PRG50-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
1k_WraClse42Spur5rawEVqzgVsnFgmfLV2A6mjf223c5xeSkkOVZQ==
expires
Wed, 10 Jun 2020 11:14:11 GMT
en-portal-7156fa66d8bb6c928f310a665531e843eb6fb3c85a6291f6b51dc1598bb5cdfb.js
assets6.freshservice.com/assets/cdn/i18n/ 		43 KB
12 KB 		Script
General
Check archive.org
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Full URL
https://assets6.freshservice.com/assets/cdn/i18n/en-portal-7156fa66d8bb6c928f310a665531e843eb6fb3c85a6291f6b51dc1598bb5cdfb.js
Requested by
Host: servicedesk.heicivil.com
URL: http://servicedesk.heicivil.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.226.159.125 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-159-125.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7156fa66d8bb6c928f310a665531e843eb6fb3c85a6291f6b51dc1598bb5cdfb

Request headers

Referer
http://servicedesk.heicivil.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 15 Mar 2021 10:11:57 GMT
content-encoding
gzip
age
46588
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
11958
last-modified
Mon, 15 Mar 2021 07:59:46 GMT
server
AmazonS3
etag
"d538612bd27a18c654cdf127ee807230"
x-amz-version-id
o1JU6yliVyeoGcx3trSNnaTMkCkX.gnR
via
1.1 3395b043e03ecb4acfd925a6e5a26e92.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
DUS51-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
MmxxMcc5uhvx84u05m4bB9iavuI8Gycog8YZg-kjOpCnxUg8kXKREQ==
expires
Tue, 15 Mar 2022 13:59:45 GMT
theme.css
servicedesk.heicivil.com/support_v2/ 		478 KB
77 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://servicedesk.heicivil.com/support_v2/theme.css?v=FS241615849670
Requested by
Host: servicedesk.heicivil.com
URL: http://servicedesk.heicivil.com/support/home
Protocol
HTTP/1.1
Server
54.227.157.206 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-227-157-206.compute-1.amazonaws.com
Software
fwe /
Resource Hash
6d407a54eaf1f5313c7713e4117c2b6b914f94f1b38f79ae46c829e44bc37618
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
http://servicedesk.heicivil.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Mon, 15 Mar 2021 23:08:28 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Transfer-Encoding
chunked
Status
200 OK
X-Envoy-Upstream-Service-Time
2710
Connection
keep-alive
X-Xss-Protection
1; mode=block
X-Request-Id
d2ca8597-eafb-431b-9e46-26f0e12963c2
X-Trace-Id
00-6d4cb337a00c053a91c753fe36da363a-efd6f38293d38b2e-00
X-Runtime
2.702861
Referrer-Policy
strict-origin-when-cross-origin
Server
fwe
Etag
W/"e053a908426d5e16dfcf17e370242820"
X-Frame-Options
SAMEORIGIN
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=5184000, public
css2
fonts.googleapis.com/ 		6 KB
777 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: servicedesk.heicivil.com
URL: http://servicedesk.heicivil.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
1aec52c8aaca84acd07baa466963482123150e30db43ddd01b1f75f39f14eca3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
http://servicedesk.heicivil.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Mon, 15 Mar 2021 22:02:26 GMT
server
ESF
date
Mon, 15 Mar 2021 23:08:25 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 15 Mar 2021 23:08:25 GMT
en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
assets1.freshservice.com/assets/cdn/support_v2_lang/ 		2 KB
1 KB 		Script
General
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Full URL
https://assets1.freshservice.com/assets/cdn/support_v2_lang/en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
Requested by
Host: servicedesk.heicivil.com
URL: http://servicedesk.heicivil.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.96.63 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751

Request headers

Referer
http://servicedesk.heicivil.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 12 Feb 2021 05:57:18 GMT
content-encoding
gzip
age
2740268
x-cache
Hit from cloudfront
content-length
1030
last-modified
Fri, 05 Jun 2020 12:24:07 GMT
server
AmazonS3
etag
"6fd9f8239d5f81aac80f8be796b9a232"
x-amz-version-id
null
via
1.1 91afcef6d5c7e90d0a4bb2c3a456c691.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
PRG50-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
A_AxqWO2FS0_LSgIUMbuuZ_s-j1JsN1d-uUMiZDbmNas205u40q2YA==
expires
Sat, 05 Jun 2021 18:24:06 GMT
portal_v2_head-47630e7692b29fc2a68c5ac3c5b1919613c80fb73ff994a61eae79888314d646.js
assets7.freshservice.com/assets/cdn/ 		2 MB
389 KB 		Script
General
Check archive.org
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Full URL
https://assets7.freshservice.com/assets/cdn/portal_v2_head-47630e7692b29fc2a68c5ac3c5b1919613c80fb73ff994a61eae79888314d646.js
Requested by
Host: servicedesk.heicivil.com
URL: http://servicedesk.heicivil.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.96.104 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
47630e7692b29fc2a68c5ac3c5b1919613c80fb73ff994a61eae79888314d646

Request headers

Referer
http://servicedesk.heicivil.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 15 Mar 2021 10:11:42 GMT
content-encoding
gzip
age
46604
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
397286
last-modified
Mon, 15 Mar 2021 07:59:45 GMT
server
AmazonS3
etag
"645c938ea2e6e5b38d23382f2dec7704"
x-amz-version-id
lHoBQADwwFeqgzzo.MJGGV.BkBOE_key
via
1.1 1d04caaed0a43993076e404ebf3738da.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
PRG50-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
IRFDr0Dxp1HnV1KeXpHFx1WKmKT8lIB6fA9c0dDxOoYiN_BREQAKHw==
expires
Tue, 15 Mar 2022 13:59:44 GMT
portal_v2_print-7e39e351f1e305187c4a8e395f0aafddcdb72273c3c4e4596b933464ef990658.css
assets5.freshservice.com/assets/cdn/ 		26 KB
5 KB 		Stylesheet
General
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Full URL
https://assets5.freshservice.com/assets/cdn/portal_v2_print-7e39e351f1e305187c4a8e395f0aafddcdb72273c3c4e4596b933464ef990658.css
Requested by
Host: servicedesk.heicivil.com
URL: http://servicedesk.heicivil.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.96.104 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
7e39e351f1e305187c4a8e395f0aafddcdb72273c3c4e4596b933464ef990658

Request headers

Referer
http://servicedesk.heicivil.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Wed, 10 Feb 2021 01:37:56 GMT
content-encoding
gzip
age
2928629
x-cache
Hit from cloudfront
content-length
4163
last-modified
Fri, 20 Nov 2020 11:41:40 GMT
server
AmazonS3
etag
"529be3f5a3077131f54e6de7d6eca4f1"
x-amz-version-id
HHvIoiRKBsi_G18Tq0tc_fY84I5QRNmU
via
1.1 1d04caaed0a43993076e404ebf3738da.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
PRG50-C1
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
sN5MDX6Dg4sdOIQt37aZK3BlOlHXnUVybRaQBVHQOWEU-OM0eqg7MA==
expires
Sat, 20 Nov 2021 17:41:39 GMT
nr-1198.min.js
js-agent.newrelic.com/ 		27 KB
11 KB 		Script
General
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Full URL
https://js-agent.newrelic.com/nr-1198.min.js
Requested by
Host: servicedesk.heicivil.com
URL: http://servicedesk.heicivil.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.114.110 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software
AmazonS3 /
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Request headers

Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
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server
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General
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Full URL
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H2
Security
TLS 1.3, , AES_128_GCM
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Software
AmazonS3 /
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Request headers

Referer
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User-Agent
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Response headers

date
Sat, 06 Feb 2021 05:42:25 GMT
content-encoding
gzip
age
3259564
x-cache
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content-length
560
last-modified
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server
AmazonS3
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General
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Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.96.104 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

date
Sat, 30 Jan 2021 04:54:41 GMT
content-encoding
gzip
age
3867228
x-cache
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content-length
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last-modified
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server
AmazonS3
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13 KB 		Image
General
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Full URL
https://s3.amazonaws.com/cdn.freshservice.com/data/helpdesk/attachments/production/18000476900/logo/HEI_Logo.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIDQH3JYDERX5MLGQ%2F20210315%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210315T230825Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=0ddcf6d73400f39451d2ba185d213885d9d48be2ca301fe600de2b921ae74116
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Software
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
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Mon, 15 Mar 2021 23:08:29 GMT
Last-Modified
Mon, 15 Mar 2021 23:07:51 GMT
Server
AmazonS3
x-amz-request-id
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General
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Full URL
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H2
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TLS 1.3, , AES_128_GCM
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Software
AmazonS3 /
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Request headers

Referer
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Response headers

date
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content-encoding
gzip
age
3517709
x-cache
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content-length
1191
last-modified
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server
AmazonS3
etag
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General
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Full URL
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H2
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TLS 1.3, , AES_128_GCM
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
http://servicedesk.heicivil.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 29 Jan 2021 02:06:41 GMT
content-encoding
gzip
age
3963708
x-cache
Hit from cloudfront
content-length
1353
last-modified
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server
AmazonS3
etag
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x-amz-version-id
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General
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Full URL
https://assets3.freshservice.com/assets/portal_v2/approvals-4c6622aaf9435302177e3c4d3a7ac2953c402e8d736d177162f4a9be812754ab.svg
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H2
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TLS 1.3, , AES_128_GCM
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Software
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Referer
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User-Agent
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Response headers

date
Mon, 08 Feb 2021 03:14:29 GMT
content-encoding
gzip
age
3095640
x-cache
Hit from cloudfront
content-length
1277
last-modified
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server
AmazonS3
etag
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x-amz-version-id
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3 KB 		Script
General
Check archive.org
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Full URL
https://assets8.freshservice.com/assets/cdn/crypto-js-bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209.js?_=1615849708220
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TLS 1.3, , AES_128_GCM
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Software
AmazonS3 /
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Referer
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User-Agent
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Response headers

date
Mon, 01 Mar 2021 08:21:46 GMT
content-encoding
gzip
age
1262803
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
2629
last-modified
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server
AmazonS3
etag
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3 KB 		Image
General
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Full URL
https://assets6.freshservice.com/assets/portal_v2/hero-left-5105ddc1d07ae971c2e6d2af9e3322bf7580c831743b875cb5e9b01740fd7909.svg
Requested by
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URL: http://servicedesk.heicivil.com/support_v2/theme.css?v=FS241615849670
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.226.159.125 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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Request headers

Referer
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User-Agent
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Response headers

date
Tue, 09 Feb 2021 04:23:25 GMT
content-encoding
gzip
age
3005104
x-cache
Hit from cloudfront
content-length
2221
last-modified
Tue, 08 Sep 2020 13:49:06 GMT
server
AmazonS3
etag
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4 KB 		Image
General
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Full URL
https://assets5.freshservice.com/assets/portal_v2/hero-right-c9436a67e35f1b48ad07c25448a409ee00b51f5423f36b41c7976c08077f61fd.svg
Requested by
Host: servicedesk.heicivil.com
URL: http://servicedesk.heicivil.com/support_v2/theme.css?v=FS241615849670
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.96.104 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

date
Fri, 05 Feb 2021 06:06:07 GMT
content-encoding
gzip
age
3344542
x-cache
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content-length
3518
last-modified
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server
AmazonS3
etag
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expires
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fonts.gstatic.com/s/roboto/v20/ 		15 KB
15 KB 		Font
General
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https://fonts.gstatic.com/s/roboto/v20/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Name Value
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Request headers

Origin
http://servicedesk.heicivil.com
Referer
https://fonts.googleapis.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Tue, 09 Mar 2021 22:46:33 GMT
x-content-type-options
nosniff
last-modified
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server
sffe
age
519715
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content-length
15736
x-xss-protection
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expires
Wed, 09 Mar 2022 22:46:33 GMT
KFOlCnqEu92Fr1MmWUlfBBc4.woff2
fonts.gstatic.com/s/roboto/v20/ 		15 KB
16 KB 		Font
General
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https://fonts.gstatic.com/s/roboto/v20/KFOlCnqEu92Fr1MmWUlfBBc4.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
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Request headers

Origin
http://servicedesk.heicivil.com
Referer
https://fonts.googleapis.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Tue, 09 Mar 2021 15:37:32 GMT
x-content-type-options
nosniff
last-modified
Wed, 24 Jul 2019 01:19:00 GMT
server
sffe
age
545456
content-type
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access-control-allow-origin
*
cache-control
public, max-age=31536000
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timing-allow-origin
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content-length
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expires
Wed, 09 Mar 2022 15:37:32 GMT
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servicedesk.heicivil.com/assets/portal_v2/ 		4 KB
5 KB 		Font
General
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Full URL
http://servicedesk.heicivil.com/assets/portal_v2/glyphs-portal_e08a9fd0ff311b52347d6bb3d0d4e0b8.woff2
Requested by
Host: servicedesk.heicivil.com
URL: http://servicedesk.heicivil.com/support_v2/theme.css?v=FS241615849670
Protocol
HTTP/1.1
Server
54.227.157.206 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-227-157-206.compute-1.amazonaws.com
Software
fwe /
Resource Hash
b596d7186ca7986516c9c8939889301df3e169a72d33abd675e74ddc7c677ba6

Request headers

Origin
http://servicedesk.heicivil.com
Referer
http://servicedesk.heicivil.com/support_v2/theme.css?v=FS241615849670
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

X-Trace-Id
00-f1a42d855371a6cc209955b4a44bb6dc-01d4684003d4ef5b-00
Date
Mon, 15 Mar 2021 23:08:28 GMT
Last-Modified
Mon, 15 Mar 2021 07:36:55 GMT
Server
fwe
Etag
"604f0e97-1084"
Content-Type
application/octet-stream
Cache-Control
max-age=315360000
X-Envoy-Upstream-Service-Time
4
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
4228
X-Request-Id
01ce7610-4795-4054-a7f9-916ff988a912
Expires
Thu, 13 Mar 2031 23:08:28 GMT
ae6cf37624
bam-cell.nr-data.net/1/ 		57 B
646 B 		Script
General
Check archive.org
Download Go to
Full URL
https://bam-cell.nr-data.net/1/ae6cf37624?a=504407936,128906122,94325823&v=1198.fe6ec20&to=dVZbRRBeXg5QS0tBFEZJWkMWHkRQGlELXwQZUFtVB0k%3D&rst=3818&ck=1&ref=http://servicedesk.heicivil.com/support/home&qt=1&ap=55&be=739&fe=3710&dc=3705&perf=%7B%22timing%22:%7B%22of%22:1615849704541,%22n%22:0,%22f%22:562,%22dn%22:562,%22dne%22:562,%22c%22:562,%22ce%22:562,%22rq%22:563,%22rp%22:728,%22rpe%22:734,%22dl%22:732,%22di%22:3705,%22ds%22:3705,%22de%22:3705,%22dc%22:3710,%22l%22:3710,%22le%22:3711%7D,%22navigation%22:%7B%7D%7D&fp=3715&jsonp=NREUM.setToken
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1198.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
162.247.243.146 , United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d10c94b6cdb747904baee9070f003bb45849da46f8100b1320f286c21cbcaaa1

Request headers

Referer
http://servicedesk.heicivil.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Mon, 15 Mar 2021 23:08:28 GMT
Content-Encoding
gzip
CF-Cache-Status
DYNAMIC
Server
cloudflare
Expect-CT
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
Vary
Accept-Encoding
Content-Type
text/javascript;charset=ISO-8859-1
Transfer-Encoding
chunked
Connection
keep-alive
CF-Ray
630967659c143318-CDG
cf-request-id
08d9bef37d00003318ba217000000001
Expires
Thu, 01 Jan 1970 00:00:00 GMT
ae6cf37624
bam-cell.nr-data.net/events/1/ 		24 B
499 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://bam-cell.nr-data.net/events/1/ae6cf37624?a=504407936,128906122,94325823&v=1198.fe6ec20&to=dVZbRRBeXg5QS0tBFEZJWkMWHkRQGlELXwQZUFtVB0k%3D&rst=13818&ck=1&ref=http://servicedesk.heicivil.com/support/home
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1198.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
162.247.243.146 , United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300

Request headers

Referer
http://servicedesk.heicivil.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
content-type
text/plain

Response headers

Date
Mon, 15 Mar 2021 23:08:38 GMT
CF-Cache-Status
DYNAMIC
Server
cloudflare
Expect-CT
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
Vary
Accept-Encoding
Content-Type
image/gif
Access-Control-Allow-Origin
http://servicedesk.heicivil.com
Access-Control-Allow-Credentials
true
Connection
keep-alive
CF-Ray
630967a3c8ed3318-CDG
Content-Length
24
cf-request-id
08d9bf1a6000003318b6332000000001

Verdicts & Comments Add Verdict or Comment

203 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| trustedTypes boolean| crossOriginIsolated object| NREUM object| newrelic function| __nr_require object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| DATE_FORMATS string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN object| UTIL_DATA object| CUSTOM_PAGES number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| ServiceRequestCatalog function| serviceRequest function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| PAGINATE_CALLBACKS object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| EXECPTIONAL_PAGES object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm function| ticketUpdate undefined| LOCATIONS function| getParams object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper object| fsCryptoJS

3 Cookies

Domain/Path Name / Value
servicedesk.heicivil.com/ Name: _itildesk_session
Value: cGpIbEtQRWJ2QS8waXB2QTBVRmxPMDBScHJ5YTZvYUN0aXVJck1kcnRkYTNBMENydUwvRmxqUXBYYnhDOGtySjE2TGF2VXh6SlFSa2JETXFoVEdQMWR4ZFZIajJFbmkvOVY1ditDNVo5Z1BMWldtQVdMZ1dzRDZCNU5kbW9iRGZHTUhWMDhoajJEQTdLRHhsa00vOE9jUUVhMks5cWNEdFVFTDd3VDM2enNTYWpxMzVIRUdVeDd5bDk5bHkvZlhRLS1kNnptRzc0Vk40NWtHdUpudTZ4UnNnPT0%3D--a4126ee0395152256a14e2af23db4a4bd4a240ad
servicedesk.heicivil.com/ Name: _x_w
Value: 12.1
servicedesk.heicivil.com/ Name: _x_m
Value: x_m

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets3.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
bam-cell.nr-data.net
fonts.googleapis.com
fonts.gstatic.com
js-agent.newrelic.com
s3.amazonaws.com
servicedesk.heicivil.com
13.226.159.125
151.101.114.110
162.247.243.146
2a00:1450:4001:82a::2003
2a00:1450:4001:82a::200a
52.216.19.91
54.227.157.206
65.9.96.104
65.9.96.63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