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Effective URL: https://support.huion.com/en/support/home
Submission: On March 27 via api from US — Scanned from DE
Effective URL: https://support.huion.com/en/support/home
Submission: On March 27 via api from US — Scanned from DE
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HUION Back to website Submit a ticket My Tickets * ENGLISH * English * Japanese Welcome Login Sign up How can we help? Enter your search term here... Search SOLUTIONS MY TICKETS SUBMIT A TICKET * Product Features * Orders and Payments * Setup & Use * Troubleshooting RECENT ARTICLES * How to Install Huion Driver on MacOS If you have previously installed a tablet driver (Huion driver or other bran... * How to Install Huion Drivers on Windows If you have no idea how to install your Huion drivers on Windows properly, t... * Huion Kamvas Pro 13&16 (2.5K) FAQs TABLE OF CONTENTS Product Features Getting Started Compatibility Driver... * List of Compatible Devices Support USB-C to USB-C Connection with Huion Displays TABLE OF CONTENTS List of Huion Pen Display with Full-featured USB-C Por... * Huion Kamvas Pro 19 FAQs TABLE OF CONTENTS Product Feature Setup & Use Compatibility Produc... * Huion Kamvas Pro 27 FAQs TABLE OF CONTENTS Product Feature Setup & Use Compatibility Produc... * How to Fix “USB Device not recognized” Error When you plug in your tablet’s USB cable to your computer’s USB port, you ma... * Why the Color Space-related settings in OSD can't be adjusted in Kamvas Pro 19/27 1. Why can't I adjust the parameters when I select "sRGB/Adobe RGB/... PRODUCT FEATURES GENERAL FEATURES * What is Huion PenTech 3.0 technology? * Answers to FAQ about Pressure Sensitive Stylus * What does the LED mean on the Huion Mini Keydial KD100? * Huion Mini Keydial KD100 FAQs * Can the Huion KD100/K20 work with tablets from other brands? View all (17) PEN TABLET * Which One is Better, Wired or Wireless Pen Tablet? * Huion Inspiroy Keydial KD200 FAQs * What are the functions of the keyboard, dial controller, and press keys on the Huion Inspiroy Keydial KD200? * What does the LED mean on the Huion Inspiroy Keydial KD200? * How do I charge my Huion Inspiroy Keydial KD200 View all (23) PEN DISPLAY * What's the difference between Huion Kamvas 22 and Huion Kamvas 22 Plus? * What's the difference between AG film and etched AG glass? * Is there a stand included with the Huion Kamvas 22/Kamvas 22 Plus? * Does the Huion Kamvas 22/Kamvas 22 Plus have touch input? * Important Knowledge about Anti-glare Glass View all (21) PEN COMPUTER * How to make finger gestures control Kamvas Studio 16/Kamvas Pro 19/Kamvas Pro 27 instead of the external monitor * The multi-touch of Kamvas Studio 16 doesn’t work in Photoshop, how to fix it? * The finger touch gesture doesn’t work when my pen stylus keeps away from the display of Kamvas Studio 16. * It is easy to make an accidental touch when drawing on the display, what should I do? * Why do the cursors of touch and pen offset when Kamvas Studio 16 is connected to an external monitor or projector with a resolution other than 16:9? View all (13) SMART NOTEBOOK * How to start with Huion Note- FAQs and Guideline * What does the LED mean on Huion Note? * How to check the remaining power of Huion Note? * How to connect Huion Note to my tablet/phone? * How to merge the offline digital notes for Huion Note View all (6) ORDERS AND PAYMENTS PAYMENT METHOD * How can I place an order if I want to pay by Bank Transfer? * If i don't have a Paypal account can i pay by credit card? * Do you accept other payment methods besides PayPal? * Can I pay on installment at your official online store? * Error message during payment process. View all (9) SHIPPING & DELIVERY * How long will it take to have my order processed? * How do I track the status of my parcel? * Why Does My Tracking Number Show No Information or Not Available? * I want to change my order information * How long will the delivery take? View all (17) RETURNS & REFUND * I want to know the warranty duration for the Huion product I purchased. * What must I know if I want to make a return and refund request? * Where Is My Refund? ACCOUNT & REGISTRATION * How Do I Register My Huion Device? * I haven't received my registration confirmation email. * Changing Account Information * I have a problem logging in. * I forgot my password. How to reset my password? View all (8) SETUP & USE GENERAL SETTINGS * Driver Installation Reminders (Illustrated) * How to Install Huion Drivers on Windows * How to Install Huion Driver on MacOS * How to Install/Uninstall Huion V14 Driver on Windows (Video) * How to Uninstall Version 15 Driver (Windows) View all (33) PEN TABLET SETTINGS * How to Manually Set Your Tablet to Phone Mode * How To Turn Off The HS611 Press Keys * How to Turn The Wireless Mode On for A Tablet That Supports Wireless Connection? * Answers to FAQs about HS610/HS64 Phone Mode * How do I connect the Huion Inspiroy Keydial KD200 to my computer? View all (23) PEN DISPLAY SETTINGS * How to Connect your Tablet Display to Your Computer * How do I connect the Huion Kamvas 22/Kamvas 24 series to my computer? * Kamvas 13 Cable Connections * How do I connect the Huion Kamvas 22/Kamvas 24 series to my phone? * Can I use a USB-C to USB-C cable from other brands on the Huion Kamvas 22/Kamvas 22 Plus? View all (34) DRAWING SOFTWARE SETTINGS * How to Fix No Pen Pressure Issue in Adobe Illustrator 2022 (MacOS)? * How to Set Pen Pressure in Adobe Photoshop * How to Setup GIMP Pen Pressure on MacOS * How to Setup Pen Pressure on Adobe Illustrator SMART NOTEBOOK * How to connect Huion Note to my PC? * How do I sync previous notes on Huion Note to my new device? * How to synchronize offline notes with Huion Note(X10) * How to correct offline notes merged into the wrong file for Huion Note(X10) PEN COMPUTER SETTINGS * How to set the Power button of Kamvas Studio 24? * How to use the ST200 stand that comes with Kamvas Studio 16? * How to adjust the working area of Kamvas Studio pen computer? * How to add programs in the driver? * What is the Pen Nib Activity in the driver? View all (8) TROUBLESHOOTING GENERAL FAQS * How To Know My Huion Pen Tablet/Display Firmware Version? * How to Tell If Your Graphic Input Device Has Tilt Support and How to Use It? (Windows) * Hovering Issue with Huion Digital Pen * Solutions for Huion Digital Battery Pen is Not Working * Tips for Fixing the Digital Pen (PEN68 and PEN68D) View all (29) PEN TABLET FAQS * Why can't I see the cursor or use my tablet normally on ibis Paint with iOS/iPadOS * iOS/iPadOSのibisPaintでカーソルが表示されない、正常に使用できない原因 * How to Switch Your Pen Tablet from Phone Mode to Computer Mode * Why can't my Huion tablet switch to phone mode? PEN DISPLAY FAQS * How to fix my Kamvas 13 no signal black screen problem? * What to Do If Your Huion Pen Display Shows A Black Screen or No Signal * How to Solve the Error Code 5 Issue in Driver Installation? * What To Do When Your Huion Product Shows Program is Running? * How to Uninstall the HUION MAC Driver V13 or V14 Properly View all (16) KEYDIAL MINI * How to resolve the inability to set shortcuts for Huion Keydial mini on Keydial App(IOS/iPadOS) * How to resolve the issue of the dial not working when Keydial mini(K20) connected to your phone * What to do if Keydial Mini (K20) can't connect to the Windows computer via Bluetooth PEN COMPUTER TROUBLESHOOTING * Pen Computers Troubleshooting * Digital Pen Troubleshooting BLUETOOTH CONNECTION * What can I do if my Huion device can't be connected to a Windows computer via Bluetooth * Why can't I connect to my Linux computer via Bluetooth? CAN'T FIND WHAT YOU'RE LOOKING FOR? Let us help you right now! 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