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HUION

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 * Product Features
 * Orders and Payments
 * Setup & Use
 * Troubleshooting


RECENT ARTICLES

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PRODUCT FEATURES


GENERAL FEATURES

 * What is Huion PenTech 3.0 technology?
 * Answers to FAQ about Pressure Sensitive Stylus
 * What does the LED mean on the Huion Mini Keydial KD100?
 * Huion Mini Keydial KD100 FAQs
 * Can the Huion KD100/K20 work with tablets from other brands?

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PEN TABLET

 * Which One is Better, Wired or Wireless Pen Tablet?
 * Huion Inspiroy Keydial KD200 FAQs
 * What are the functions of the keyboard, dial controller, and press keys on
   the Huion Inspiroy Keydial KD200?
 * What does the LED mean on the Huion Inspiroy Keydial KD200?
 * How do I charge my Huion Inspiroy Keydial KD200

View all (23)


PEN DISPLAY

 * What's the difference between Huion Kamvas 22 and Huion Kamvas 22 Plus?
 * What's the difference between AG film and etched AG glass?
 * Is there a stand included with the Huion Kamvas 22/Kamvas 22 Plus?
 * Does the Huion Kamvas 22/Kamvas 22 Plus have touch input?
 * Important Knowledge about Anti-glare Glass

View all (21)


PEN COMPUTER

 * How to make finger gestures control Kamvas Studio 16/Kamvas Pro 19/Kamvas Pro
   27 instead of the external monitor
 * The multi-touch of Kamvas Studio 16 doesn’t work in Photoshop, how to fix it?
 * The finger touch gesture doesn’t work when my pen stylus keeps away from the
   display of Kamvas Studio 16.
 * It is easy to make an accidental touch when drawing on the display, what
   should I do?
 * Why do the cursors of touch and pen offset when Kamvas Studio 16 is connected
   to an external monitor or projector with a resolution other than 16:9?

View all (13)


SMART NOTEBOOK

 * How to start with Huion Note- FAQs and Guideline
 * What does the LED mean on Huion Note?
 * How to check the remaining power of Huion Note?
 * How to connect Huion Note to my tablet/phone?
 * How to merge the offline digital notes for Huion Note

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ORDERS AND PAYMENTS


PAYMENT METHOD

 * How can I place an order if I want to pay by Bank Transfer?
 * If i don't have a Paypal account can i pay by credit card?
 * Do you accept other payment methods besides PayPal?
 * Can I pay on installment at your official online store?
 * Error message during payment process.

View all (9)


SHIPPING & DELIVERY

 * How long will it take to have my order processed?
 * How do I track the status of my parcel?
 * Why Does My Tracking Number Show No Information or Not Available?
 * I want to change my order information
 * How long will the delivery take?

View all (17)


RETURNS & REFUND

 * I want to know the warranty duration for the Huion product I purchased.
 * What must I know if I want to make a return and refund request?
 * Where Is My Refund?


ACCOUNT & REGISTRATION

 * How Do I Register My Huion Device?
 * I haven't received my registration confirmation email.
 * Changing Account Information
 * I have a problem logging in.
 * I forgot my password. How to reset my password?

View all (8)


SETUP & USE


GENERAL SETTINGS

 * Driver Installation Reminders (Illustrated)
 * How to Install Huion Drivers on Windows
 * How to Install Huion Driver on MacOS
 * How to Install/Uninstall Huion V14 Driver on Windows (Video)
 * How to Uninstall Version 15 Driver (Windows)

View all (33)


PEN TABLET SETTINGS

 * How to Manually Set Your Tablet to Phone Mode
 * How To Turn Off The HS611 Press Keys
 * How to Turn The Wireless Mode On for A Tablet That Supports Wireless
   Connection?
 * Answers to FAQs about HS610/HS64 Phone Mode
 * How do I connect the Huion Inspiroy Keydial KD200 to my computer?

View all (23)


PEN DISPLAY SETTINGS

 * How to Connect your Tablet Display to Your Computer
 * How do I connect the Huion Kamvas 22/Kamvas 24 series to my computer?
 * Kamvas 13 Cable Connections
 * How do I connect the Huion Kamvas 22/Kamvas 24 series to my phone?
 * Can I use a USB-C to USB-C cable from other brands on the Huion Kamvas
   22/Kamvas 22 Plus?

View all (34)


DRAWING SOFTWARE SETTINGS

 * How to Fix No Pen Pressure Issue in Adobe Illustrator 2022 (MacOS)?
 * How to Set Pen Pressure in Adobe Photoshop
 * How to Setup GIMP Pen Pressure on MacOS
 * How to Setup Pen Pressure on Adobe Illustrator


SMART NOTEBOOK

 * How to connect Huion Note to my PC?
 * How do I sync previous notes on Huion Note to my new device?
 * How to synchronize offline notes with Huion Note(X10)
 * How to correct offline notes merged into the wrong file for Huion Note(X10)


PEN COMPUTER SETTINGS

 * How to set the Power button of Kamvas Studio 24?
 * How to use the ST200 stand that comes with Kamvas Studio 16?
 * How to adjust the working area of Kamvas Studio pen computer?
 * How to add programs in the driver?
 * What is the Pen Nib Activity in the driver?

View all (8)


TROUBLESHOOTING


GENERAL FAQS

 * How To Know My Huion Pen Tablet/Display Firmware Version?
 * How to Tell If Your Graphic Input Device Has Tilt Support and How to Use It?
   (Windows)
 * Hovering Issue with Huion Digital Pen
 * Solutions for Huion Digital Battery Pen is Not Working
 * Tips for Fixing the Digital Pen (PEN68 and PEN68D)

View all (29)


PEN TABLET FAQS

 * Why can't I see the cursor or use my tablet normally on ibis Paint with
   iOS/iPadOS
 * iOS/iPadOSのibisPaintでカーソルが表示されない、正常に使用できない原因
 * How to Switch Your Pen Tablet from Phone Mode to Computer Mode
 * Why can't my Huion tablet switch to phone mode?


PEN DISPLAY FAQS

 * How to fix my Kamvas 13 no signal black screen problem?
 * What to Do If Your Huion Pen Display Shows A Black Screen or No Signal
 * How to Solve the Error Code 5 Issue in Driver Installation?
 * What To Do When Your Huion Product Shows Program is Running?
 * How to Uninstall the HUION MAC Driver V13 or V14 Properly

View all (16)


KEYDIAL MINI

 * How to resolve the inability to set shortcuts for Huion Keydial mini on
   Keydial App(IOS/iPadOS)
 * How to resolve the issue of the dial not working when Keydial mini(K20)
   connected to your phone
 * What to do if Keydial Mini (K20) can't connect to the Windows computer via
   Bluetooth


PEN COMPUTER TROUBLESHOOTING

 * Pen Computers Troubleshooting
 * Digital Pen Troubleshooting


BLUETOOTH CONNECTION

 * What can I do if my Huion device can't be connected to a Windows computer via
   Bluetooth
 * Why can't I connect to my Linux computer via Bluetooth?


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