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JATHEON CLOUD


SOCIAL MEDIA ARCHIVING

 * How to Export Social Items to HTML
 * How to Get Onboarded for WhatsApp Archiving
 * How to Search for Social Media Content
 * How to Get Onboarded for Facebook Archiving


CASES

 * How to View All Case Notes and Add a New Note
 * How to Add Keyword Lists to a Case and View All Keyword Lists in a Case
 * How to Add Audit Logs to a Case and View All Audit Logs in a Case
 * How to Manage Cases


JOURNALING CONFIGURATION

 * How to Configure Exchange 2010 to Journal to Jatheon Cloud
 * How to Configure Exchange 2013/2016 to Journal to Jatheon Cloud


TAG ACTIONS

 * How to Filter by Tags in Simple and Advanced Search
 * How to Apply and Remove a Legal Hold Tag from a Single Email
 * How to Apply and Remove Personal and Legal Hold Tags to/from Multiple Emails
 * How to Manage Retention Tags
 * How to Apply and Remove a Personal Tag from a Single Email
 * How to Manage Legal Hold Tags

See all 7 articles


SEARCH ACTIONS

 * How to View Raw Message
 * How to Reply to All
 * How to Download Selected Email(s)
 * How to Reply to an Email
 * How to Forward Selected Email(s)
 * How to Restore Selected Email(s) to Inbox

See all 10 articles


JATHEON CLOUD – HOW TO ARTICLES

 * How to Download a User List
 * How to Manage Expunge Time
 * How to Change Language for my Jatheon Cloud Account
 * How to Set Up LDAP
 * How to Configure Google Mail to Send to Jatheon Cloud (Routing)
 * How to Configure Google Mail to Send to Jatheon Cloud (Content Compliance)

See all 40 articles


JATHEON ARCHIVING SUITE


SEARCH AND ACTIONS

 * How to Use Advanced Search
 * How to Perform Simple Search
 * How to Set Up the Export Task
 * How to Export Search Results into a PDF File
 * How to Export Search Results into a PST/EML File Format
 * How to Use the "Add to Clipboard" Option on Jatheon cCore

See all 13 articles


ADMINISTRATION

 * Jatheon cCore Deployment Checklist
 * How to Set Up a Secure LDAP Connection
 * How to Add a New User
 * How to Restart Web Interface, Shut Down and Reboot the Jatheon Appliance
 * How to Install the SSL Certificate
 * How to Create a User and Other User Management Options

See all 25 articles


COMPLIANCE OFFICER

 * How to Use Audit Log
 * How to Set Up a Policy
 * How to Add Emails to a Policy
 * How to Set Up Legal Hold
 * How to Add/Remove a Comment to/from an Email
 * How to Add or Remove Emails to/from a Policy


MANUALS

 * Hardware Installation Manual
 * Outlook Plugin Manual
 * cCore Configuration Interface Manual
 * Jatheon cCore Admin Manual
 * End User Manual
 * Compliance Officer Manual

See all 9 articles


JATHEON ARCHIVING SUITE – HOW TO ARTICLES

 * PST Export in Office 365
 * How to Configure Exchange 2010 Journaling
 * How to Configure Exchange 2013/2016 Journaling
 * How to Archive Email from Office365
 * How to Set Up Office 365 to Journal to Jatheon
 * How to Archive Email from GroupWise on Jatheon cCore


JATHEON MOBILE APP


CLOUD APP

 * Jatheon Cloud App Features


CCORE APP

 * Jatheon cCore App Features


FAQ


JATHEON CLOUD – FAQ

 * How is Jatheon Archiving Suite different from Jatheon Cloud?
 * How can I pay for Jatheon Cloud?
 * How is Jatheon Cloud licensed?
 * How easy is it to get started?
 * Does Jatheon Cloud require any additional IT resources?
 * How much data can I archive?

See all 18 articles


JATHEON ARCHIVING SUITE – FAQ

 * Can Jatheon cCore automatically migrate data between tiers or systems?
 * Is Jatheon cCore compliant with FINRA?
 * Is the UI straightforward for both end users and IT personnel?
 * Are training sessions available?
 * What happens after I buy the Jatheon cCore solution?
 * What is the maximum capacity of units?

See all 26 articles


JATHEON KNOWLEDGE BASE


ACCESSING JATHEON’S KNOWLEDGE BASE

 * How to Access Jatheon's Product Knowledge Base



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