events.druidai.com
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Submitted URL: https://d2-yfh04.eu1.hubspotlinksstarter.com/Ctc/W*113/d2-yFH04/VVy26Q8yb49gW68Nshj8Xw9NNW7Y8zfc549vWGN3Lg88g3m2ndW6N1vHY6lZ3kPW6F-cKz8VJScCW...
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Submission: On October 03 via manual from CA — Scanned from CA
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Submission: On October 03 via manual from CA — Scanned from CA
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Our website uses cookies to improve and customize your browsing experience. To find out more about the cookies we use, see our Cookie Policy. OK OCTOBER 17th, LONDON, ME HOTEL SYMBIOSIS II: EVOLUTION OF DRUID IN THE GENERATIVE AI ERA On October 17th at 9:30 a.m. GMT+1 join us for an inspiring event where we explore the realm of Conversational Business Applications fused with the Generative AI technology, sparking fresh insights and filled with real-life customer stories to energise you. Select Event Session*Online EMEA - 08:30 AM GMTOnline AMER - 09:00 AM ETOn site - London, ME Hotel * I have read and agree to the druidai.com privacy policy.* FREE GUIDE CONVERSATIONAL AI AND CHATGPT FOR BUSINESSES Download our guide to learn how companies can use conversational AI and chatGPT to drive digital transformation. First Name* Last Name* Email* DRUID needs the contact information you provide to contact you about our products and services. You may unsubscribe from these communications at any time. OUR CLIENTS & PARTNERS AT THE EVENT * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * EMEA AGENDA * AMER AGENDA 08:30 - 09:15 am GMT+1 Registration 09:30 - 09:40 am GMT+1 Welcome Host of the event: Kieran Gillmuray 09:40 - 10:00 am GMT+1 Keynote speech by Liviu Dragan, CEO and Founder of DRUID Join Liviu as he navigates the milestones of our AI journey. From foundational strides to embracing the Generative AI era, get an insider's view of DRUID's future roadmap, the power of Conversational Business Applications, and our commitment to amaze our customers and partners with our product. 10:00 - 10:20 am GMT+1 Microsoft Guest Speaker The State of AI Microsoft Open AI integration with DRUID 10:20 - 11:05 am GMT+1 Product Roadmap Speakers: Dan Balaceanu, DRUID’s Chief Product Officer, and Elena Branche, DRUID's Product Director 11:05 - 11:20 am GMT+1 Coffee Break 11:20 - 11:40 am GMT+1 Customers line-up: AXA Insurance, BT Mic, Erste Group How to …"forget” you got a loan or an insurance policy 100% guided by a virtual AI broker. Smoother than human interaction? How is that possible? According to the CEO of BT Mic (Banca Transilvania’s division for medium and small enterprises), “The best feedback our customers give is that they don’t remember the process of getting a loan”. Our customers AXA, Banca Transilvania, Erste Group share their success stories with DRUID, showcasing how they gained more than 20% new customers and improved operational costs with the help of DRUID’s Conversational AI platform. Speakers: Gabriel Mocan, DRUID's Chief Experience Officer 11:40 - 12:10 pm GMT+1 Partners line-up: EY The role of AI platforms as business enablers and AI capabilities that organizations need to start building as part of their growth strategy. Speaker: Michael Azzopardi, EY's Director-Technology Consulting Lead 12:10 - 12:30 pm GMT+1 Customers line-up: Auchan and Kmart Australia How to boost your customer conversation rate and improve your CSAT score with smart virtual assistants? Find out their recipe for a spicy retail 5* Michelin course. Learn from Auchan and Kmart how they achieved a 4x higher customer conversion rate and attained 70% CSAT score by adding conversational shopper skills to their website for product recommendation. All seasoned with a 5 month ROI for internal process automation in HR, customer support operations and logistics. Cherry on the top they saved over 1M USD by automating order management! 12:30 - 12:50 pm GMT+1 Partners line-up: Roboyo - Surprise guest 12:50 - 13:10 pm GMT+1 Industry Use Cases / Healthcare 13:10 - 13:30 pm GMT+1 Industry Use Cases / Telecom & Megabot The journey from email to Conversational Business Applications in the finance department, and how LSS is empowering employees with technology Liberty Global Shared Services talks about the journey of implementing their first DRUID Virtual AI assistant and how that helped their Payment Operations department to have 10,000 queries responded to through the Virtual Assistant and a 78% 4-star rating since going live. And the story doesn't end here! They empowered their operational teams for more value-added tasks and plan to extend the number of AI-powered assistants in the future. 13:30 - 13:50 pm GMT+1 Industry Use Cases / Facilities Management 13:50 - 14:05 pm GMT+1 Closing Remarks - Liviu Dragan, CEO & Founder DRUID 14:05 - 14:55 pm GMT+1 Lunch 15:00 - 16:30 pm GMT+1 Partner Transformation Workshops 09:00 - 09:10 am ET Welcome Host of the event: Kieran Gillmuray 09:10 - 09:30 am ET Keynote speech by Liviu Dragan, CEO and Founder of DRUID Join Liviu as he navigates the milestones of our AI journey. From foundational strides to embracing the Generative AI era, get an insider's view of DRUID's future roadmap, the power of Conversational Business Applications, and our commitment to amaze our customers and partners with our product. 09:30 - 09:50 am ET Microsoft Guest Speaker The State of AI Microsoft Open AI integration with DRUID 09:50 - 10:35 am ET Product Roadmap Speakers: Dan Balaceanu, DRUID’s Chief Product Officer, and Elena Branche, DRUID's Product Director 10:35 - 10:55 am ET Customers line-up: AXA Insurance, BT Mic, Erste Group How to …"forget” you got a loan or an insurance policy 100% guided by a virtual AI broker. Smoother than human interaction? How is that possible? According to the CEO of BT Mic (Banca Transilvania’s division for medium and small enterprises), “The best feedback our customers give is that they don’t remember the process of getting a loan”. Our customers AXA, Banca Transilvania, Erste Group share their success stories with DRUID, showcasing how they gained more than 20% new customers and improved operational costs with the help of DRUID’s Conversational AI platform. Speakers: Gabriel Mocan, DRUID's Chief Experiencer Officer 10:55 - 11:25 pm ET Partners line-up: EY The role of AI platforms as business enablers and AI capabilities that organizations need to start building as part of their growth strategy. Speaker: Michael Azzopardi, EY's Director-Technology Consulting Lead 11:25 - 11:45 pm ET Customers line-up: Auchan and Kmart Australia How to boost your customer conversation rate and improve your CSAT score with smart virtual assistants? Find out their recipe for a spicy retail 5* Michelin course. Learn from Auchan and Kmart how they achieved a 4x higher customer conversion rate and attained 70% CSAT score by adding conversational shopper skills to their website for product recommendation. All seasoned with a 5 month ROI for internal process automation in HR, customer support operations and logistics. Cherry on the top they saved over 1M USD by automating order management! 11:45 - 12:05 pm ET Partners line-up: Roboyo - Surprise guest 12:05 - 12:25 pm ET Industry Use Cases / Healthcare 12:25 - 12:45 pm ET Industry Use Cases / Telecom & Megabot The journey from email to Conversational Business Applications in the finance department, and how LSS is empowering employees with technology Liberty Global Shared Services talks about the journey of implementing their first DRUID Virtual AI assistant and how that helped their Payment Operations department to have 10,000 queries responded to through the Virtual Assistant and a 78% 4-star rating since going live. And the story doesn't end here! They empowered their operational teams for more value-added tasks and plan to extend the number of AI-powered assistants in the future. 12:45 - 13:05 pm ET Industry Use Cases / Facilities Management 13:05 - 13:25 pm ET Closing Remarks - Liviu Dragan, CEO & Founder DRUID SYMBIOSIS II MEET OUR SPEAKERS LIVIU DRAGAN CEO & Founder, DRUID ANDREEA PLESEA Co-Founder, SVP & Chief Customer Success Officer, DRUID DAN BALACEANU Chief Product Officer, DRUID ELENA BRANCHE Product Director, DRUID GABRIEL MOCAN Chief Experience Officer, DRUID MICHAEL AZZOPARDI Director-Technology Consulting Lead, EY KIERAN GILMURRAY Moderator, Author, Intelligent Automation Consultant and Emerging Technology Strategist * I have read and agree to the druidai.com privacy policy* THE UNTOLD STORY OF RISE THROUGH SYMBIOSIS RELEASE EVENT DRUID 2022 Throwback to wonderful times! We have had a lot of exciting discussions on both our EMEA and US/AMER sessions, with speakers sharing insights on how DRUID technology helped accelerate digital transformation and deliver better customer and employee experience while enabling cost-saving and streamlined business processes. Watch the short video from DRUID's last year release event. * I have read and agree to the druidai.com privacy policy* JOIN US ON OCTOBER 17TH FOR A GLIMPSE AT THE FUTURE OF THE AI-DRIVEN ENTERPRISE WITH THE POWER OF CHATGPT! As technology is shaken from the ground by the immense power of Generative AI, witness first-hand how DRUID embraces its capabilities to foster innovation and reveal possibilities that stretch beyond the art of the possible. WHAT IS CHATGPT? ChatGPT is a powerful language generation tool built on a large language model (LLM) called GPT (Generative Pre-training Transformer), that ensures language translation, creates new content, summarizes existing content, and can perform a variety of other processes through a prompt-based dialogue. By providing a specific phrase or set of keywords as input, ChatGPT recognizes the intent and can generate content that relate to the prompt, mimicking a human-like conversation. HOW IS DRUID BRIDGING THE GAPS IN CHATGPT FOR ENTERPRISE USE? DRUID continues its strategic approach to become the technology hub of choice, empowering companies to overcome the limitations of Generative AI and unleash their full potential. DRUID integrates with ChatGPT as a 3rd party tool through the Microsoft Azure components, and uses its advanced functionalities to enable companies to securely deploy conversational AI use-cases based on existing knowledge sources, including automatic intent recognition, test data generation, and accelerating virtual assistant development. WHAT ARE DRUID CONVERSATIONAL BUSINESS APPLICATIONS? You can imagine them as adaptive digital workspaces operated by employees and customers working side-by-side with their AI virtual companions to complete business tasks. Delivering a total user experience 24/7, CBAs can be deployed 5x faster than features for legacy systems, successfully maximizing ROI for existing platform investments. CBAs leverage a powerful conversational AI layer, complex automation capabilities, and open connectivity to any enterprise system and RPA technology. FAQ MORE DETAILS ABOUT OUR HYBRID EVENT CAN I JOIN THE EVENT ON PREMISES? A limited number of participants can join the event in London at ME Hotel, here. If you would like to be participate in person, please choose the On-site option in the form above. AT WHAT HOUR WILL THE EVENT START? The event will start at 09:30 GMT+1 (10:30 London time). A broadcast will be available online on this webpage. The event will have a duration of 4 hours with one 15-minute break and a lunch break of 45 minutes. WHERE CAN I WATCH THE EVENT? The LIVE event broadcast will be available on this webpage on October 17th starting at 09:30 GMT+1 (10:30 London time, 11:00 US ET time). So remember to bookmark it! After you register, you will receive an email reminder with all the details and an "Add to Calendar" link. WHERE IS THE LOCATION OF THE ON-PREMISES EVENT? The event will take place at ME Hotel in London here. Address: 336-337 The Strand, The Strand with Covent Garden, London. If you would like to be present in person, please contact us at marketing@druidai.com and specify your vehicle number plate if you need parking access. © 2023 DRUID AI All rights reserved Privacy Policy Cookie Policy