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2 forms found in the DOM

POST https://www.needmytranscript.com/transcripts/74H8467LDMIC844C/download

<form action="https://www.needmytranscript.com/transcripts/74H8467LDMIC844C/download" method="post" enctype="multipart/form-data">
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            <h3>This document was sent to you by a K-12 Registrar using the NeedMyTranscript <span class="blue-text">Secure Send</span> service.</h3>
            <p><b>Please Note:</b> This download link is only valid for 24 hours and can be used twice</p>
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            <div class="info-text"><img src="https://www.needmytranscript.com/static/images/themes/main/icon_info.svg" alt="info" title=""> <a href="javascript:void(0);" rel="secure_send_service" class="popup_page">Document Security FAQ</a></div>
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                <h4>Chain Of Custody</h4>
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                      <td class="text-bold">February 09, 2024</td>
                      <td class="text-bold">02:26 PM</td>
                      <td>Document uploaded by V***************</td>
                    </tr>
                    <tr>
                      <td class="text-bold">February 09, 2024</td>
                      <td class="text-bold">02:26 PM</td>
                      <td>Download link sent to agency</td>
                    </tr>
                    <tr>
                      <td class="text-bold">February 09, 2024</td>
                      <td class="text-bold">05:18 PM</td>
                      <td>c***************@byu.edu viewed the download page</td>
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POST

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Text Content

The fast, secure and easy way to request
and send your student records!

 * 
 * About
 * How It Works
 * Contact Us
 * K-12 Solutions




THIS DOCUMENT WAS SENT TO YOU BY A K-12 REGISTRAR USING THE NEEDMYTRANSCRIPT
SECURE SEND SERVICE.

Please Note: This download link is only valid for 24 hours and can be used twice



Document Security FAQ

CHAIN OF CUSTODY

February 09, 2024 02:26 PM Document uploaded by V*************** February 09,
2024 02:26 PM Download link sent to agency February 09, 2024 05:18 PM
c***************@byu.edu viewed the download page

Sitemap/Privacy Policy

All Rights Reserved 2024




ABOUT OUR SERVICE

This is a secure online service that is being made available to you by
NeedMyTranscript.com, a Charlotte, NC based company that specializes in secure
document management for the Education marketplace. Our online service automates
the process of requesting student records and authorizing the High School or
District to release those records to agencies, educational institutions,
employers or persons that you specify.

Our primary goal is to make the process of requesting a student record easy,
secure and protective of student's privacy rights. We have received and serviced
requests from all 50 states, covering more than 18,000 individual high schools.
Fast, Secure, Private. Let yours be the next one!

You are not required to use this service. If you prefer to contact the high
school or district directly to request your transcript, please do not complete
our online form.

For more information about Student Privacy, click here: FERPA

For more information about our privacy policy, click here: Privacy Policy

Please read our Terms of Service and Refund Policy before placing your order:
Terms of Service


NOTICE TO OUR CUSTOMERS

The security of our customers’ data is of paramount importance to
NeedMyTranscript. That is why when NeedMyTranscript recently became aware of a
specific vulnerability in the security of some of our files, we fixed that
vulnerability within hours, ordered a security scan by our host provider to
confirm that no malware was installed, and hired an experienced cybersecurity
firm to investigate and assist with security. We have also performed follow-up
fixes to enhance the security of your data. Fortunately, to date no malware has
been found. We also do not believe that any customer information was accessed by
someone intending to commit identity theft, although our investigation
continues. We look forward to implementing appropriate recommendations from the
cybersecurity firm and continuing to provide efficient service to our customers.


Please be assured that, as part of our ongoing efforts to protect our customers’
information, NeedMyTranscript does not store customer high school transcripts,
credit card numbers or full social security numbers on our website. We also use
a third party payment system so your credit card information is not processed,
stored nor viewable on our site. Although we don’t believe that you are at risk
of harm as a result of this vulnerability, we still recommend that all of our
customers use good judgment in not responding to emails or other inquiries by
those posing as a financial institution or other entities seeking your personal
information. If you have any reason to believe your information on our site has
been improperly accessed and used by a third party, please contact us via email
at privacy@needmytranscript.com as soon as possible.


We apologize for any inconvenience this may cause and hope this information is
useful to you. We thank you for your business.


CONTACT US

If you are a "Requester" and have questions, or need assistance, please email us
at: support@needmytranscript.com

Please remember you are not required to use this service. If you prefer to
contact the high school or district directly to request your transcript, please
do not complete our online form.

For more information about Student Privacy, click here: FERPA

For more information about our privacy policy, click here: Privacy Policy

Please read our Terms of Service and Refund Policy before placing your order:
Terms of Service


If you are a records administrator from an educational institution, and would
like to learn more about our services, please email us at:
solutions@needmytranscript.com.

We will send you a link to a live demonstration of our Student Records Request
Tracking System and Dashboard.


HOW IT WORKS

You order an aspect of your student record online, sign an online release
authorizing your high school to release your records to your designated
recipients, and pay document handling and shipping fees online. We do the rest!

We will submit the request to the transcript center that has your record, handle
all shipping fees and handling procedures required to ensure your student record
is delivered in an expedited manner.

Read our Terms of Service


OUR COMMITMENT TO PRIVACY

Your privacy is important to us. To better protect your privacy we provide this
notice explaining our online information practices and the choices you can make
about the way your information is collected and used. To make this notice easy
to find, we make it available on our homepage and at every point where
personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the
NeedMyTranscript.com website. As you request your transcript, we are required to
collect the following personal information:

 * Name
 * Address
 * Email address
 * Phone number
 * Date of Birth
 * Depending out the requirements of specific high school records offices, we
   may be required to collect the last 4 digits of your SSN
 * Depending out the requirements of specific high school records offices, we
   may be required to collect a copy of your state issued ID

On some pages, you can submit information about other institutions. For example,
if you request a transcript and want it sent directly to the institution, you
will need to submit the recipient's address. In this circumstance, the types of
personal information collected are:

 * Institution Name
 * Address

The Way We Use Information:

We use the information you provide about yourself when placing an order only to
complete that order. We do not share this information with outside parties
except to the extent necessary to complete that order or to the extent you
authorize us to share it based on your “Opt In” election to do so.

We use return email addresses to answer the email we receive and to send you the
link to your completed form. Such addresses are not used for any other purpose
and are not shared with outside parties.

Information you submit on our website will not be used for this purpose unless
you select “Yes” to the option to share information with Universities, Colleges
and Other Education Institutions. You may also select “Yes” to the question,
“Would you like for your High School or District to use your information to
update the Alumni Database? If you select “yes”, to either of the Opt In
options, the following information may be shared:

 * Name
 * Address
 * Email
 * DOB
 * Educational Institutions

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct
use of information, we have put in place commercially reasonable physical,
electronic, and managerial procedures to safeguard and secure the information we
collect online. These steps include a secure socket layer (SSL) that is utilized
for all communication between the customer browser and the hosted application,
having customers pay via PayPal so that credit card information is not accepted
or stored on this site, and IP Limiting. These measures are designed to protect
such personal information from an unauthorized person when you are using this
Site. Unfortunately data, including e-mail and electronic communications,
submitted over the Internet is subject to the risk of being accessed by
unauthorized third parties. No security system is fail-safe and we unfortunately
cannot guarantee the information you provide will never be obtained by
unauthorized persons. By using this website, you acknowledge and accept this
risk. There are some steps you can take that may help protect your own personal
information. For example: (a) do not share your ID or password with anyone; (b)
change your password regularly; (c) remember to sign off once you have submitted
an application for a service online, or completed a secure online session; and
(d) only provide your access ID when your browser indicates an encrypted
connection, such as Secure Socket Layer (SSL), directly to the Site or to
another site you have investigated and fully trust.

As between you and NeedMyTranscript, any information or material submitted to
NeedMyTranscript in connection with this Site is provided on a non-confidential
and non-proprietary basis. By submitting information and material through this
Site, you authorize NeedMyTranscript the right to use that information

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that
reason, we never collect or maintain information at our website from those we
actually know are under 13, and no part of our website is structured to attract
anyone under 13.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please
call us at 1888-446-6586 or send us an email at support@needmytranscript.com


TERMS OF SERVICE AND REFUND POLICY

 * 1. You are using this service on a voluntary basis. The service is designed
   to expedite the process of requesting and authorizing your high school or
   district to release an aspect of your student record (transcript,
   immunization record, grad verification) to a designated person, institution
   or agency. If you prefer to work directly with the high school or district to
   request your transcript, please do not use this service to submit a request.
 * 2. If you use this service, you will receive an email confirming your order.
   You can reply to the confirmation or contact us with questions anytime at
   support@needmytranscript.com to follow up on your request. Requests for
   follow up and order tracking can be made 7 business days after you have
   submitted your request by emailing us at support@needmytranscript.com.
 * 3. We do not use your personal information for any reason other than those
   required to fulfill your request. Please see our Privacy Policy for details.
 * 4. We are responsible for submitting your signed request to the high school
   or district within 24 hours receipt of your online order. Unless otherwise
   specified, we use the Unites States Postal Service (USPS) for all mailings.
   Typically, the delivery time for Standard mail is 2-4 business days. We are
   not responsible for any delays experienced by the USPS.
 * 5. We are responsible for submitting your signed request and applicable
   documents fees to the correct transcript processing location (high school or
   district). We are not responsible for any delays in fulfilling your order
   once the high school or district has received your signed request and payment
   from us. Typically, a high school or district will fulfill transcript
   requests within 5-20 business days of receipt. The high school or district
   may experience unusual delays in fulfilling your order for the following
   reasons.
   * a) Planned and Unplanned School Closures
   * b) Seasonal High Volume
   * c) Limited Office Hours
   * d) Limited Staffing
   * e) Lost, Damaged or Misplaced Records
 * 6. We are responsible for submitting a request that complies with the High
   School or District generally accepted practices and fees for accepting
   requests for student records. If the school refuses to accept your signed
   request for any reason not specified in section 5 (a) – 5 (g) below, we will
   refund you the full amount of your fees minus a $3.00 cancellation processing
   fee. Refunds do not apply if any of the following conditions exist with your
   request:
   * a) The school or district is not able to locate your student record.
   * b) The school or district no longer has copies of your student record.
   * c) You provided false, invalid or inaccurate information on your request
     form.
   * d) You did not respond to school or district requests for additional
     information about your request.
   * e) You are not able to meet the identity verification requirements of the
     school or district.
   * f) You have outstanding obligations to the school that block you from
     receiving services.
   * g) You did not attend the high school that you selected on our website.


REFUND POLICY

 

Customer Satisfaction is our top priority. If you have any questions, concerns
or would like to request a refund please contact us at
support@needmytranscript.com.

Please note there is a $3.00 cancellation processing fee for all refunds.

Also, we do not refund any school documents fees that have already been
submitted to the High School or School District.


SECURE SEND FAQ


HOW IS THE DATA SECURED?

ENCRYPTION IN TRANSPORT

Whenever transcript data is in transit, everything is sent over an encrypted,
secure connection. This process allows the integrity of the data to remain
confidential while moving across the internet. Our SSL validator gives us an A+
rating.

ENCRYPTION AT REST

While your data is stored in our database, we employ data at rest protection to
insure there is no unauthorized access to any personal information. This
sensitive data is deleted from our server by default after 90 days.

USER LOGGING

Our system will log the full lifecycle of the document transcript from sender
upload to receiver download.


HOW EASY IS IT TO USE?

You can securely send a transcript in under a minute. Upload the document, enter
your name as the authorized sender, verify your email address, upload and send.
That’s it.


IS THE TRANSCRIPT SHARED WITH ANYONE OTHER THAN THE DESIGNATED RECIPIENT?

No. Once you upload it and send, the designated recipient will receive a secure
link to download the file. All access to the file including the initial viewing
and download will be encrypted and recorded on the “chain-of-custody page.


IS THE FILE STORED ON YOUR SERVER?

No. The file is not stored on our server. We are simply passing the the file to
the end user and enabling them to download the file. Once downloaded, the file
is no longer available.


HOW MUCH DOES IT COST?

There is no charge for this service. We are passionate about making transcript
ordering and delivery fast and secure. Your use of this service makes us happy.
That’s payment enough.

NeedMyTranscript does not handle GEDs. If you need to request your GED please
click on the link below and you will be redirected to the GED Testing Services
website. Please contact them directly for any questions or concerns.

https://ged.com/life_after_ged




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