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Submitted URL: https://www.zohoapis.com/
Effective URL: https://www.zoho.com/crm/?r=null&q=null&i=https%3A%2F%2Faccounts.zoho.com%2Flogin%3Fservicename%3DZohoCRM%26amp%3Bser...
Submission: On April 19 via api from GB — Scanned from GB
Effective URL: https://www.zoho.com/crm/?r=null&q=null&i=https%3A%2F%2Faccounts.zoho.com%2Flogin%3Fservicename%3DZohoCRM%26amp%3Bser...
Submission: On April 19 via api from GB — Scanned from GB
Form analysis 4 forms found in the DOM
<form action="" id="zgh-search-action" name=""> <input class="zgh-search-field" aria-label="Search for product overviews, FAQs, and more..." id="zgh-search-query" autocomplete="off" name="query"
placeholder="Search for product overviews, FAQs, and more..." type="text"><input class="zgh-search-btn" type="button"> <span class="zgh-search-clear"></span></form>Name: signupform — POST //accounts.zoho.eu/webclient/v1/register/initiate
<form action="//accounts.zoho.eu/webclient/v1/register/initiate" autocomplete="off" class="banner-signup" id="dialogRegister" method="post" novalidate="novalidate" name="signupform"><input type="hidden" name="language" value="">
<div class="sgfrm">
<div class="fname labelIcon fL name-input"><input data-zcqa="home-sgnp-name" class="sgnusrname" id="namefield" name="firstname" placeholder="Full Name" type="text" aria-label="Enter your name"></div>
</div>
<div class="za-email-container sgfrm">
<div class="emailAddress labelIcon"><input data-zcqa="home-sgnp-email" class="sgnemail" id="email" name="email" placeholder="Email" type="text" aria-label="Enter your email"></div>
</div>
<div class="za-password-container sgfrm">
<div class="passWord labelIcon"><input data-zcqa="home-sgnp-password" class="sgnpaswrd" name="password" placeholder="Password" type="password" aria-label="Enter password for your account"><span class="pwd_eye"></span>
<div class="password-strength"> </div>
</div>
</div>
<div class="mobile-container sgfrm">
<div align="left" class="za-country_code-container "><select data-zcqa="sgnp-mob-countryCode" class="za_country_code" id="country_code" onchange="changeCountrycode()" name="country_code" aria-label="Enter your country code">
<option value="AF" dialling_code="93">Afghanistan (+93)</option>
<option value="AL" dialling_code="355">Albania (+355)</option>
<option value="DZ" dialling_code="213">Algeria (+213)</option>
<option value="AS" dialling_code="1">American Samoa (+1)</option>
<option value="AD" dialling_code="376">Andorra (+376)</option>
<option value="AO" dialling_code="244">Angola (+244)</option>
<option value="AI" dialling_code="1">Anguilla (+1)</option>
<option value="AG" dialling_code="1">Antigua and Barbuda (+1)</option>
<option value="AR" dialling_code="54">Argentina (+54)</option>
<option value="AM" dialling_code="374">Armenia (+374)</option>
<option value="AW" dialling_code="297">Aruba (+297)</option>
<option value="AU" dialling_code="61">Australia (+61)</option>
<option value="AT" dialling_code="43">Austria (+43)</option>
<option value="AZ" dialling_code="994">Azerbaijan (+994)</option>
<option value="BS" dialling_code="1">Bahamas (+1)</option>
<option value="BH" dialling_code="973">Bahrain (+973)</option>
<option value="BD" dialling_code="880">Bangladesh (+880)</option>
<option value="BB" dialling_code="1">Barbados (+1)</option>
<option value="BY" dialling_code="375">Belarus (+375)</option>
<option value="BE" dialling_code="32">Belgium (+32)</option>
<option value="BZ" dialling_code="501">Belize (+501)</option>
<option value="BJ" dialling_code="229">Benin (+229)</option>
<option value="BM" dialling_code="1">Bermuda (+1)</option>
<option value="BT" dialling_code="975">Bhutan (+975)</option>
<option value="BO" dialling_code="591">Bolivia (+591)</option>
<option value="BA" dialling_code="387">Bosnia and Herzegovina (+387)</option>
<option value="BW" dialling_code="267">Botswana (+267)</option>
<option value="BR" dialling_code="55">Brazil (+55)</option>
<option value="VG" dialling_code="1">British Virgin Islands (+1)</option>
<option value="BN" dialling_code="673">Brunei (+673)</option>
<option value="BG" dialling_code="359">Bulgaria (+359)</option>
<option value="BF" dialling_code="226">Burkina Faso (+226)</option>
<option value="BI" dialling_code="257">Burundi (+257)</option>
<option value="KH" dialling_code="855">Cambodia (+855)</option>
<option value="CM" dialling_code="237">Cameroon (+237)</option>
<option value="CA" dialling_code="1">Canada (+1)</option>
<option value="CV" dialling_code="238">Cape Verde (+238)</option>
<option value="KY" dialling_code="1">Cayman Islands (+1)</option>
<option value="CF" dialling_code="236">Central African Republic (+236)</option>
<option value="TD" dialling_code="235">Chad (+235)</option>
<option value="CL" dialling_code="56">Chile (+56)</option>
<option value="CN" dialling_code="86">China (+86)</option>
<option value="CO" dialling_code="57">Colombia (+57)</option>
<option value="KM" dialling_code="269">Comoros (+269)</option>
<option value="CG" dialling_code="242">Congo (+242)</option>
<option value="CK" dialling_code="682">Cook Islands (+682)</option>
<option value="CR" dialling_code="506">Costa Rica (+506)</option>
<option value="HR" dialling_code="385">Croatia (+385)</option>
<option value="CU" dialling_code="53">Cuba (+53)</option>
<option value="CY" dialling_code="357">Cyprus (+357)</option>
<option value="CZ" dialling_code="420">Czech Republic (+420)</option>
<option value="CI" dialling_code="225">Côte d'Ivoire (+225)</option>
<option value="DK" dialling_code="45">Denmark (+45)</option>
<option value="DJ" dialling_code="253">Djibouti (+253)</option>
<option value="DM" dialling_code="1">Dominica (+1)</option>
<option value="DO" dialling_code="1">Dominican Republic (+1)</option>
<option value="EC" dialling_code="593">Ecuador (+593)</option>
<option value="EG" dialling_code="20">Egypt (+20)</option>
<option value="SV" dialling_code="503">El Salvador (+503)</option>
<option value="GQ" dialling_code="240">Equatorial Guinea (+240)</option>
<option value="ER" dialling_code="291">Eritrea (+291)</option>
<option value="EE" dialling_code="372">Estonia (+372)</option>
<option value="ET" dialling_code="251">Ethiopia (+251)</option>
<option value="FK" dialling_code="500">Falkland Islands (+500)</option>
<option value="FO" dialling_code="298">Faroe Islands (+298)</option>
<option value="FJ" dialling_code="679">Fiji (+679)</option>
<option value="FI" dialling_code="358">Finland (+358)</option>
<option value="FR" dialling_code="33">France (+33)</option>
<option value="GF" dialling_code="594">French Guiana (+594)</option>
<option value="PF" dialling_code="689">French Polynesia (+689)</option>
<option value="GA" dialling_code="241">Gabon (+241)</option>
<option value="GM" dialling_code="220">Gambia (+220)</option>
<option value="GE" dialling_code="995">Georgia (+995)</option>
<option value="DE" dialling_code="49">Germany (+49)</option>
<option value="GH" dialling_code="233">Ghana (+233)</option>
<option value="GI" dialling_code="350">Gibraltar (+350)</option>
<option value="GR" dialling_code="30">Greece (+30)</option>
<option value="GL" dialling_code="299">Greenland (+299)</option>
<option value="GD" dialling_code="1">Grenada (+1)</option>
<option value="GP" dialling_code="590">Guadeloupe (+590)</option>
<option value="GU" dialling_code="1">Guam (+1)</option>
<option value="GT" dialling_code="502">Guatemala (+502)</option>
<option value="GN" dialling_code="224">Guinea (+224)</option>
<option value="GW" dialling_code="245">Guinea-Bissau (+245)</option>
<option value="GY" dialling_code="592">Guyana (+592)</option>
<option value="HT" dialling_code="509">Haiti (+509)</option>
<option value="HN" dialling_code="504">Honduras (+504)</option>
<option value="HK" dialling_code="852">Hong Kong (+852)</option>
<option value="HU" dialling_code="36">Hungary (+36)</option>
<option value="IS" dialling_code="354">Iceland (+354)</option>
<option value="IN" dialling_code="91">India (+91)</option>
<option value="ID" dialling_code="62">Indonesia (+62)</option>
<option value="IR" dialling_code="98">Iran (+98)</option>
<option value="IQ" dialling_code="964">Iraq (+964)</option>
<option value="IE" dialling_code="353">Ireland (+353)</option>
<option value="IL" dialling_code="972">Israel (+972)</option>
<option value="IT" dialling_code="39">Italy (+39)</option>
<option value="JM" dialling_code="1">Jamaica (+1)</option>
<option value="JP" dialling_code="81">Japan (+81)</option>
<option value="JO" dialling_code="962">Jordan (+962)</option>
<option value="KZ" dialling_code="7">Kazakhstan (+7)</option>
<option value="KE" dialling_code="254">Kenya (+254)</option>
<option value="KI" dialling_code="686">Kiribati (+686)</option>
<option value="XK" dialling_code="383">Kosovo (+383)</option>
<option value="KW" dialling_code="965">Kuwait (+965)</option>
<option value="KG" dialling_code="996">Kyrgyzstan (+996)</option>
<option value="LA" dialling_code="856">Laos (+856)</option>
<option value="LV" dialling_code="371">Latvia (+371)</option>
<option value="LB" dialling_code="961">Lebanon (+961)</option>
<option value="LS" dialling_code="266">Lesotho (+266)</option>
<option value="LR" dialling_code="231">Liberia (+231)</option>
<option value="LY" dialling_code="218">Libya (+218)</option>
<option value="LI" dialling_code="423">Liechtenstein (+423)</option>
<option value="LT" dialling_code="370">Lithuania (+370)</option>
<option value="LU" dialling_code="352">Luxembourg (+352)</option>
<option value="MO" dialling_code="853">Macao (+853)</option>
<option value="MK" dialling_code="389">Macedonia (+389)</option>
<option value="MG" dialling_code="261">Madagascar (+261)</option>
<option value="MW" dialling_code="265">Malawi (+265)</option>
<option value="MY" dialling_code="60">Malaysia (+60)</option>
<option value="MV" dialling_code="960">Maldives (+960)</option>
<option value="ML" dialling_code="223">Mali (+223)</option>
<option value="MT" dialling_code="356">Malta (+356)</option>
<option value="MH" dialling_code="692">Marshall Islands (+692)</option>
<option value="MQ" dialling_code="596">Martinique (+596)</option>
<option value="MR" dialling_code="222">Mauritania (+222)</option>
<option value="MU" dialling_code="230">Mauritius (+230)</option>
<option value="MX" dialling_code="52">Mexico (+52)</option>
<option value="FM" dialling_code="691">Micronesia (+691)</option>
<option value="MD" dialling_code="373">Moldova (+373)</option>
<option value="MC" dialling_code="377">Monaco (+377)</option>
<option value="MN" dialling_code="976">Mongolia (+976)</option>
<option value="ME" dialling_code="382">Montenegro (+382)</option>
<option value="MS" dialling_code="1">Montserrat (+1)</option>
<option value="MA" dialling_code="212">Morocco (+212)</option>
<option value="MZ" dialling_code="258">Mozambique (+258)</option>
<option value="MM" dialling_code="95">Myanmar (+95)</option>
<option value="NA" dialling_code="264">Namibia (+264)</option>
<option value="NR" dialling_code="674">Nauru (+674)</option>
<option value="NP" dialling_code="977">Nepal (+977)</option>
<option value="NL" dialling_code="31">Netherlands (+31)</option>
<option value="AN" dialling_code="599">Netherlands Antilles (+599)</option>
<option value="NC" dialling_code="687">New Caledonia (+687)</option>
<option value="NZ" dialling_code="64">New Zealand (+64)</option>
<option value="NI" dialling_code="505">Nicaragua (+505)</option>
<option value="NE" dialling_code="227">Niger (+227)</option>
<option value="NG" dialling_code="234">Nigeria (+234)</option>
<option value="NU" dialling_code="683">Niue (+683)</option>
<option value="KP" dialling_code="850">North Korea (+850)</option>
<option value="MP" dialling_code="1">Northern Mariana Islands (+1)</option>
<option value="NO" dialling_code="47">Norway (+47)</option>
<option value="OM" dialling_code="968">Oman (+968)</option>
<option value="PK" dialling_code="92">Pakistan (+92)</option>
<option value="PW" dialling_code="680">Palau (+680)</option>
<option value="PS" dialling_code="970">Palestine (+970)</option>
<option value="PA" dialling_code="507">Panama (+507)</option>
<option value="PG" dialling_code="675">Papua New Guinea (+675)</option>
<option value="PY" dialling_code="595">Paraguay (+595)</option>
<option value="PE" dialling_code="51">Peru (+51)</option>
<option value="PH" dialling_code="63">Philippines (+63)</option>
<option value="PL" dialling_code="48">Poland (+48)</option>
<option value="PT" dialling_code="351">Portugal (+351)</option>
<option value="PR" dialling_code="1">Puerto Rico (+1)</option>
<option value="QA" dialling_code="974">Qatar (+974)</option>
<option value="RE" dialling_code="262">Reunion (+262)</option>
<option value="RO" dialling_code="40">Romania (+40)</option>
<option value="RU" dialling_code="7">Russia (+7)</option>
<option value="RW" dialling_code="250">Rwanda (+250)</option>
<option value="SH" dialling_code="290">Saint Helena (+290)</option>
<option value="KN" dialling_code="1">Saint Kitts And Nevis (+1)</option>
<option value="LC" dialling_code="1">Saint Lucia (+1)</option>
<option value="PM" dialling_code="508">Saint Pierre And Miquelon (+508)</option>
<option value="VC" dialling_code="1">Saint Vincent And The Grenadines (+1)</option>
<option value="WS" dialling_code="685">Samoa (+685)</option>
<option value="SM" dialling_code="378">San Marino (+378)</option>
<option value="ST" dialling_code="239">Sao Tome And Principe (+239)</option>
<option value="SA" dialling_code="966">Saudi Arabia (+966)</option>
<option value="SN" dialling_code="221">Senegal (+221)</option>
<option value="RS" dialling_code="381">Serbia (+381)</option>
<option value="SC" dialling_code="248">Seychelles (+248)</option>
<option value="SL" dialling_code="232">Sierra Leone (+232)</option>
<option value="SG" dialling_code="65">Singapore (+65)</option>
<option value="SK" dialling_code="421">Slovakia (+421)</option>
<option value="SI" dialling_code="386">Slovenia (+386)</option>
<option value="SB" dialling_code="677">Solomon Islands (+677)</option>
<option value="SO" dialling_code="252">Somalia (+252)</option>
<option value="ZA" dialling_code="27">South Africa (+27)</option>
<option value="KR" dialling_code="82">South Korea (+82)</option>
<option value="ES" dialling_code="34">Spain (+34)</option>
<option value="LK" dialling_code="94">Sri Lanka (+94)</option>
<option value="SD" dialling_code="249">Sudan (+249)</option>
<option value="SR" dialling_code="597">Suriname (+597)</option>
<option value="SZ" dialling_code="268">Swaziland (+268)</option>
<option value="SE" dialling_code="46">Sweden (+46)</option>
<option value="CH" dialling_code="41">Switzerland (+41)</option>
<option value="SY" dialling_code="963">Syria (+963)</option>
<option value="TW" dialling_code="886">Taiwan (+886)</option>
<option value="TJ" dialling_code="992">Tajikistan (+992)</option>
<option value="TZ" dialling_code="255">Tanzania (+255)</option>
<option value="TH" dialling_code="66">Thailand (+66)</option>
<option value="CD" dialling_code="243">The Democratic Republic Of Congo (+243)</option>
<option value="TL" dialling_code="670">Timor-Leste (+670)</option>
<option value="TG" dialling_code="228">Togo (+228)</option>
<option value="TK" dialling_code="690">Tokelau (+690)</option>
<option value="TO" dialling_code="676">Tonga (+676)</option>
<option value="TT" dialling_code="1">Trinidad and Tobago (+1)</option>
<option value="TN" dialling_code="216">Tunisia (+216)</option>
<option value="TR" dialling_code="90">Turkey (+90)</option>
<option value="TM" dialling_code="993">Turkmenistan (+993)</option>
<option value="TC" dialling_code="1">Turks And Caicos Islands (+1)</option>
<option value="TV" dialling_code="688">Tuvalu (+688)</option>
<option value="VI" dialling_code="1">U.S. Virgin Islands (+1)</option>
<option value="UG" dialling_code="256">Uganda (+256)</option>
<option value="UA" dialling_code="380">Ukraine (+380)</option>
<option value="AE" dialling_code="971">United Arab Emirates (+971)</option>
<option value="GB" dialling_code="44">United Kingdom (+44)</option>
<option value="US" dialling_code="1">United States (+1)</option>
<option value="UY" dialling_code="598">Uruguay (+598)</option>
<option value="UZ" dialling_code="998">Uzbekistan (+998)</option>
<option value="VU" dialling_code="678">Vanuatu (+678)</option>
<option value="VA" dialling_code="379">Vatican (+379)</option>
<option value="VE" dialling_code="58">Venezuela (+58)</option>
<option value="VN" dialling_code="84">Vietnam (+84)</option>
<option value="WF" dialling_code="681">Wallis And Futuna (+681)</option>
<option value="YE" dialling_code="967">Yemen (+967)</option>
<option value="ZM" dialling_code="260">Zambia (+260)</option>
<option value="ZW" dialling_code="263">Zimbabwe (+263)</option>
<option value="AX" dialling_code="672">Åland Islands (+672)</option>
</select>
<div class="ccodelabel" id="countryCodeDiv">
<div class="ccodediv" id="ccodediv">+44</div>
</div><input id="mobile" data-zcqa="sgnp-mob-number" name="r_address/1.phone" placeholder="Phone" spellcheck="false" type="text" aria-label="Enter your phone number">
</div>
</div>
<div class="za-captcha-container zs-ml34" style="display:none">
<div><input class="zs-txtfldnew zs-txtfldwidth" disabled="disabled" name="captcha" type="text"></div>
<div><img class="za-captcha" src="//accounts.zoho.com/accounts/images/spacer.gif"><span class="za-refresh-captcha" onclick="reloadCaptcha(document.signupform)"></span></div>
</div>
<p class="zcountry-info zshow">It looks like you‘re in the<span id="zip-countryname"> united kingdom </span><span>based on your IP</span>.<span id="zip-countryname-change">Change Country</span></p>
<div class="za-country-container za-country-container-arrow"><span class="placeholder">Country/Region</span><select data-zcqa="home-sgnp-country-select" class="form-input countryCnt za-country-select globalcountrycode-signup" name="country"
id="country" placeholder="Select Country" aria-invalid="false" aria-label="Change the country name">
<option value="AF" newsletter_mode="0">Afghanistan</option>
<option value="AL" newsletter_mode="0">Albania</option>
<option value="DZ" newsletter_mode="0">Algeria</option>
<option value="AS" newsletter_mode="0">American Samoa</option>
<option value="AD" newsletter_mode="0">Andorra</option>
<option value="AO" newsletter_mode="0">Angola</option>
<option value="AI" newsletter_mode="0">Anguilla</option>
<option value="AG" newsletter_mode="0">Antigua and Barbuda</option>
<option value="AR" newsletter_mode="0">Argentina</option>
<option value="AM" newsletter_mode="0">Armenia</option>
<option value="AW" newsletter_mode="0">Aruba</option>
<option value="AU" newsletter_mode="3">Australia</option>
<option value="AT" newsletter_mode="2">Austria</option>
<option value="AZ" newsletter_mode="0">Azerbaijan</option>
<option value="BS" newsletter_mode="0">Bahamas</option>
<option value="BH" newsletter_mode="0">Bahrain</option>
<option value="BD" newsletter_mode="0">Bangladesh</option>
<option value="BB" newsletter_mode="0">Barbados</option>
<option value="BY" newsletter_mode="0">Belarus</option>
<option value="BE" newsletter_mode="2">Belgium</option>
<option value="BZ" newsletter_mode="0">Belize</option>
<option value="BJ" newsletter_mode="0">Benin</option>
<option value="BM" newsletter_mode="0">Bermuda</option>
<option value="BT" newsletter_mode="0">Bhutan</option>
<option value="BO" newsletter_mode="0">Bolivia</option>
<option value="BA" newsletter_mode="0">Bosnia and Herzegovina</option>
<option value="BW" newsletter_mode="0">Botswana</option>
<option value="BR" newsletter_mode="0">Brazil</option>
<option value="VG" newsletter_mode="0">British Virgin Islands</option>
<option value="BN" newsletter_mode="0">Brunei</option>
<option value="BG" newsletter_mode="2">Bulgaria</option>
<option value="BF" newsletter_mode="0">Burkina Faso</option>
<option value="BI" newsletter_mode="0">Burundi</option>
<option value="KH" newsletter_mode="0">Cambodia</option>
<option value="CM" newsletter_mode="0">Cameroon</option>
<option value="CA" newsletter_mode="2">Canada</option>
<option value="CV" newsletter_mode="0">Cape Verde</option>
<option value="KY" newsletter_mode="0">Cayman Islands</option>
<option value="CF" newsletter_mode="0">Central African Republic</option>
<option value="TD" newsletter_mode="0">Chad</option>
<option value="CL" newsletter_mode="0">Chile</option>
<option value="CN" newsletter_mode="0">China</option>
<option value="CO" newsletter_mode="0">Colombia</option>
<option value="KM" newsletter_mode="0">Comoros</option>
<option value="CG" newsletter_mode="0">Congo</option>
<option value="CK" newsletter_mode="0">Cook Islands</option>
<option value="CR" newsletter_mode="0">Costa Rica</option>
<option value="HR" newsletter_mode="2">Croatia</option>
<option value="CU" newsletter_mode="0">Cuba</option>
<option value="CY" newsletter_mode="2">Cyprus</option>
<option value="CZ" newsletter_mode="2">Czech Republic</option>
<option value="CI" newsletter_mode="0">Côte d'Ivoire</option>
<option value="DK" newsletter_mode="2">Denmark</option>
<option value="DJ" newsletter_mode="0">Djibouti</option>
<option value="DM" newsletter_mode="0">Dominica</option>
<option value="DO" newsletter_mode="0">Dominican Republic</option>
<option value="EC" newsletter_mode="0">Ecuador</option>
<option value="EG" newsletter_mode="0">Egypt</option>
<option value="SV" newsletter_mode="0">El Salvador</option>
<option value="GQ" newsletter_mode="0">Equatorial Guinea</option>
<option value="ER" newsletter_mode="0">Eritrea</option>
<option value="EE" newsletter_mode="2">Estonia</option>
<option value="ET" newsletter_mode="0">Ethiopia</option>
<option value="FK" newsletter_mode="0">Falkland Islands</option>
<option value="FO" newsletter_mode="0">Faroe Islands</option>
<option value="FJ" newsletter_mode="0">Fiji</option>
<option value="FI" newsletter_mode="2">Finland</option>
<option value="FR" newsletter_mode="2">France</option>
<option value="GF" newsletter_mode="0">French Guiana</option>
<option value="PF" newsletter_mode="0">French Polynesia</option>
<option value="GA" newsletter_mode="0">Gabon</option>
<option value="GM" newsletter_mode="0">Gambia</option>
<option value="GE" newsletter_mode="0">Georgia</option>
<option value="DE" newsletter_mode="3">Germany</option>
<option value="GH" newsletter_mode="0">Ghana</option>
<option value="GI" newsletter_mode="0">Gibraltar</option>
<option value="GR" newsletter_mode="2">Greece</option>
<option value="GL" newsletter_mode="0">Greenland</option>
<option value="GD" newsletter_mode="0">Grenada</option>
<option value="GP" newsletter_mode="0">Guadeloupe</option>
<option value="GU" newsletter_mode="0">Guam</option>
<option value="GT" newsletter_mode="0">Guatemala</option>
<option value="GN" newsletter_mode="0">Guinea</option>
<option value="GW" newsletter_mode="0">Guinea-Bissau</option>
<option value="GY" newsletter_mode="0">Guyana</option>
<option value="HT" newsletter_mode="0">Haiti</option>
<option value="HN" newsletter_mode="0">Honduras</option>
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* Account Management
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* Blueprint
* Approval Process
* Scoring Rules
* Assignment Rules
* Escalation Rules
* Review process
* Validation Rules
* Email Parser
* Multi-page layouts
* Journey Orchestration
* Omnichannel
* Email
* Telephony
* Social Media
* Live Chat
* Self-Service Portals
* Web conferencing
* Realtime Notifications
* Analytics
* Reports
* Charts
* Anomaly
* Cohorts
* Quadrants
* ZonesNEW
* KPI
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* Funnels
* Target Meters
* Capabilities
* Sales Enablement
* Quotes and Finance
* Portals
* Wizards
* Calendar
* G-Suite and Office 365 Integration
* Documents Library
* Sell on the move
* Partner Relationship Management
* Performance Management
* Sales Forecasting
* Territory management
* AI Prediction
* Motivator
* Predictive Sales
* Lead & Deal Prediction
* Voice Assistant
* Anomaly Detection
* Zia for Emails
* Best time to Contact
* Recommendation
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* Competitor Alert
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* Zia - Assignment Suggestion
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* Zia Vision
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* Page Layouts
* Custom Components
* Views and Filters
* Subforms
* Currencies and Translations
* Marketing Automation
* Customer Segmentation
* Lead Nurturing
* Marketing Attribution
* Google Ads Integration
* Event Management
* Team Collaboration
* Feeds
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* Notes
* Tags
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* Project Management
* Remote Work
* Mobile
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Winner with the highest score in CRM Watchlist 2022
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Leader in CRM Technology Value Matrix 2022
CRM FOR EVERY BUSINESS,
FOR EVERY INDUSTRY
Zoho CRM brings the best of general-purpose solutions and vertical solutions
under one roof. With Canvas, we're empowering you to redesign the user interface
of the CRM, and create a personalized instance that meets your specific
requirements and preferences. You can do this without writing a single line of
code
* Higher Adoption
* Faster Implementation
* Better ROI
Design a perfect CRM for your team Learn more
CONNECT WITH YOUR CUSTOMERS WHEREVER THEY ARE
Read more about Omnichannel communication
* Reach customers across every channel: telephone, email, live chat, and social
media
* Get real-time notifications when customers interact with your business
* Measure the effectiveness of your customer communication and find the best
time and channel to reach out to your customers
Read more about Omnichannel communication
SAVE MORE TIME WITH AUTOMATION
* Automate every aspect of your business and cut out time-intensive, repetitive
tasks
* Streamline your lead nurturing process and make the most of every incoming
lead
* Trigger instant actions, stay on top of activities, and follow up better with
workflows
Find out more ways to automate your sales
NEW TO CRM? GET STARTED WITH OUR “WHAT IS CRM?” GUIDE.
GET REAL-TIME REPORTS AND INSIGHTS
More about analytics
* Make smarter business decisions with powerful, real-time analytics
* Measure and manage your organization’s territory-wide sales performance
* Track key performance indicators, including current trends and future
predictions
More about analytics
CONVERSATIONAL AI FOR SMARTER SELLING
* Find any information you need from your CRM data, instantly with the help of
Zia, your AI-powered sales assistant
* Get advanced lead and deal predictions from Zia so that you can identify the
leads that are likely to convert and ultimately close more deals
* Receive intelligent alerts, task reminders, and suggestions for the best
times to contact your leads based on your past successful interactions
Check out what else Zia offers
JOIN 250,000+ BUSINESSES WHO SELL SMARTER, BETTER AND FASTER WITH ZOHO CRM
Sign Up For FreeSEE ALL FEATURES
WHY CHOOSE ZOHO CRM?
Read more
* Simple, straightforward user interface with a minimal learning curve
* Flexible, month-to-month contracts supported by transparent pricing plans
* Deployment, consultation, onboarding, and training programs to help you get
started smoothly
* Migration wizard to easily import data from spreadsheets or other CRM systems
* Fully extensible developer platform that facilitates tighter integration of
CRM with external systems and applications
* Sell on the go with our award-winning CRM apps for both iOS and Android
How a leading global franchise development company scaled faster with the help
of Zoho CRM
Brent Dowling, CEO, RainTree
WATCH VIDEO
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TESTIMONIALS FROM THE#ZOHOCRMFAMILY
More Case StudiesMore Testimonials
Reduced lead to real prospect time by 60%
$1 million to $20 million in just two years
An increase of repeat sales from 20% up to 40%
With Zoho CRM, we experienced a 65% increase in our sales pipeline. We also
managed to reduce our lead to real prospect time by 60%, which is huge. I would
definitely recommend Zoho CRM to companies that are experiencing complexity with
sales and marketing and witnessing rapid growth.
K.C WatsonCEO & Founder, Sherpa Digital Media
Since switching to Zoho CRM, JusCollege has effectively managed the large volume
of contacts flowing through the sales pipeline and has already increased its
sales from $1 million to $20 million in just two years. We attribute this to
Zoho – being organized, getting more visibility, seeing where the problem points
are, and restructuring our business.
Allan TeruelCo-Founder/CTO - JusCollege
Zoho had all of the functionality that we could ever need, at a fraction of the
cost of Salesforce. It felt much more intuitive, and I was sure we would be very
happy moving forward with Zoho. In less than a year, The NetMen Corp has
witnessed an increase of repeat customer sales from 20 percent up to 40 percent,
as well as an overall increase in net income.
Ignacio GalarragaCEO - The NetMen Corp
More Case StudiesMore Testimonials
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CRM 101: THE BASICS OF CRM SOFTWARE EXPLAINED
WHICH IS THE BEST CRM SOFTWARE?
We might be a little biased here, but the fact remains that Zoho CRM is used to
great success by more than 250,000 businesses of all sizes and types around the
world. With more than two decades of delivering world-class software technology
to the global business community, Zoho has been the winner of major awards in
the CRM tech space and is consistently rated highly by both critics and users.
We think Zoho CRM can be the perfect solution for your business, regardless of
size and industry. Sign up for a free trial and start your CRM journey today
with the world's favorite CRM solution.
WHAT IS CRM SOFTWARE?
CRM software is a technology that helps businesses build, maintain, and scale
their relationships with their current and future customers. At its core, CRM
holds all your customer data in one place and acts as an indispensable source
of information for your entire organization. Starting from the point when a lead
discovers your product or service to the moment that you close them as a deal,
CRM brings greater visibility into an organization's processes and plays a vital
role in offering a unified experience to your customers.
WHY DO I NEED A CRM SOFTWARE?
Without a CRM, your business will find it tough to manage customer information
and offer support when they need it. The success of your business lies in
winning repeat customers, and CRM systems play a huge role in achieving that. By
helping your brand become more customer-centric, a CRM has a direct impact on
your organization's growth and revenue, while drastically cutting down time
spent on repetitive data entry and management.
WHO USES A CRM?
CRM systems are generally used by sales, marketing, customer support, and
service teams in an organization. A good CRM tool usually integrates well with
external systems that the other teams in your organization may use. For example,
the visibility of important data such as revenue, orders, and purchase
information should ideally be shared by both the sales and finance teams in your
organization. This avoids manual data entry across different platforms, and
allows you to have contextual customer information available whenever they
interact with you.
WHY SHOULDN'T I USE SPREADSHEETS TO MANAGE MY CUSTOMER RELATIONSHIPS?
Spreadsheets are not designed to do CRM work. When more and more businesses are
going digital, you don't want your sales and support teams to be moving
backwards in their tech. While spreadsheets can certainly help you with basic
information organization, the expectations of customers and the complexity of a
growing business make spreadsheets less productive for everyday work. By
exclusively using spreadsheets, your organization will miss out on all the
important tools that a sales rep or customer service agent needs for success.
Features like sales automation or integrations for email and phone have become
the norm in business, and for good reason. Spreadsheets simply cannot compare.
HOW DO I EVALUATE A CRM?
In order to make an investment toward a CRM, it is crucial for businesses to
have a CRM evaluation method (or CRM metrics) in place. The prime concern of a
CRM system is to improve relationships with customers and generate higher
revenue. Therefore, it is necessary to identify if a prospective CRM is intended
to track the efficiency of your sales and marketing teams, or to build a
stronger relationship with your customers. Getting answers to questions like
this will help determine your approach when acquiring a new CRM.
HOW DO I CHOOSE A CRM?
Here are some key points that you should consider when choosing a CRM system:
MAPPING YOUR KEY REQUIREMENTS
Now that your organization is on the lookout for a new CRM, it would be good to
start with a deep understanding of your current requirements and what exactly
you need from a CRM software. If you are unsure about evaluating the product
yourself, talk to a product expert, tell them your needs, and let them suggest
the best possible solution for your business.
NO HIDDEN COSTS
The true hallmark of any good business software is that it shouldn't force you
to pay extra with hidden charges and costly add-ons. Make sure that the vendor's
complete pricing information is published online and that you are fully aware of
what you are going to be paying upfront.
EASE OF USE
A CRM software is only as good as the people using it. This is where many CRM
investments can go wrong. If your CRM isn't easy to understand out of the box,
your team members may examine alternate ways to store data.
FLEXIBLITY
No two businesses are the same, and neither are their requirements. Make sure
the CRM that you choose is fully customizable and integrates with the other
applications that you use every day.
READ ONLINE REVIEWS
This is a great resource for learning the current experience of a product's
users. Product reviews can help you in understanding everything about a CRM
solution, from the best to the worst. You should also check if the vendor is
active on social media and if they are responsive to customer questions.
SECURE AND COMPLIANT
This should go without saying—choose a vendor that puts security and privacy at
the heart of their business. Your CRM should be fully compliant with all the
latest security standards and regulations, such as GDPR.
WHAT ARE THE KEY FEATURES OF A CRM SYSTEM?
Here are some of the key features that should be a necessity for any CRM system
you choose:
SALES FORCE AUTOMATION
A CRM software should help you streamline your critical sales functions, such as
managing your leads, deals, activities, and forecasts. Perform tasks much faster
and more accurately with easy-to-create workflows.
PROCESS MANAGEMENT
Your CRM should capture every step of your business process—from identifying a
prospective buyer to closing a deal. Convert your offline process, map it into
your CRM system, and execute complex business functions with ease.
PERFORMANCE MANAGEMENT
Every sale counts. Give your reps the necessary tools that will help them
outperform themselves every single time. Get a better understanding of your
territory-wise sales performance, future revenue projections, and lead
predictions–all within your CRM.
ANALYTICS
The ability to generate insights from sales data, spot trends, and track key
metrics allows you to make data-driven decisions. These capabilities are key for
any good CRM software.
OMNICHANNEL COMMUNICATION
Your customers and prospects should be able to contact you using any channel
that they prefer. A good CRM enables your business to receive, manage, and
respond to messages from phone, email, social media, and online chat, all in one
centralized place.
TEAM COLLABORATION
Every member of your team should be able to have a unified communication
platform to help them stay connected and work together, wherever they are.
PREDICTIVE SALES AND INTELLIGENCE
AI is no longer just a buzzword, but an essential component of any CRM that you
buy. Having an AI assistant in your CRM can help sales reps by providing
contextual information, identifying anomalies, and providing proactive
suggestions that can positively impact their closing rates.
CUSTOMIZATION
Every business is unique. Make sure that the CRM you end up choosing is fully
and easily customizable, integrates with other applications that you use every
day, and reflects your business processes.
WHAT ARE THE DIFFERENT TYPES OF CRM SOFTWARE?
BASED ON TYPE
* Email marketing CRM
* Helpdesk CRM
* Lead Management
* Sales Management
* Social Media CRM
BASED ON INDUSTRY
* CRM for real estate
* CRM for pharmaceutical and medical device businesses
* CRM for retail businesses
* CRM for financial services
BASED ON SIZE
* Small business CRM
* Enterprise CRM software
WHICH IS THE BEST CRM SOFTWARE?
We might be a little biased here, but the fact remains that Zoho CRM is used to
great success by more than 250,000 businesses of all sizes and types around the
world. With more than two decades of delivering world-class software technology
to the global business community, Zoho has been the winner of major awards in
the CRM tech space and is consistently rated highly by both critics and users.
We think Zoho CRM can be the perfect solution for your business, regardless of
size and industry. Sign up for a free trial and start your CRM journey today
with the world's favorite CRM solution.
WHAT IS CRM SOFTWARE?
CRM software is a technology that helps businesses build, maintain, and scale
their relationships with their current and future customers. At its core, CRM
holds all your customer data in one place and acts as an indispensable source
of information for your entire organization. Starting from the point when a lead
discovers your product or service to the moment that you close them as a deal,
CRM brings greater visibility into an organization's processes and plays a vital
role in offering a unified experience to your customers.
WHY DO I NEED A CRM SOFTWARE?
Without a CRM, your business will find it tough to manage customer information
and offer support when they need it. The success of your business lies in
winning repeat customers, and CRM systems play a huge role in achieving that. By
helping your brand become more customer-centric, a CRM has a direct impact on
your organization's growth and revenue, while drastically cutting down time
spent on repetitive data entry and management.
WHO USES A CRM?
CRM systems are generally used by sales, marketing, customer support, and
service teams in an organization. A good CRM tool usually integrates well with
external systems that the other teams in your organization may use. For example,
the visibility of important data such as revenue, orders, and purchase
information should ideally be shared by both the sales and finance teams in your
organization. This avoids manual data entry across different platforms, and
allows you to have contextual customer information available whenever they
interact with you.
WHY SHOULDN'T I USE SPREADSHEETS TO MANAGE MY CUSTOMER RELATIONSHIPS?
Spreadsheets are not designed to do CRM work. When more and more businesses are
going digital, you don't want your sales and support teams to be moving
backwards in their tech. While spreadsheets can certainly help you with basic
information organization, the expectations of customers and the complexity of a
growing business make spreadsheets less productive for everyday work. By
exclusively using spreadsheets, your organization will miss out on all the
important tools that a sales rep or customer service agent needs for success.
Features like sales automation or integrations for email and phone have become
the norm in business, and for good reason. Spreadsheets simply cannot compare.
HOW DO I EVALUATE A CRM?
In order to make an investment toward a CRM, it is crucial for businesses to
have a CRM evaluation method (or CRM metrics) in place. The prime concern of a
CRM system is to improve relationships with customers and generate higher
revenue. Therefore, it is necessary to identify if a prospective CRM is intended
to track the efficiency of your sales and marketing teams, or to build a
stronger relationship with your customers. Getting answers to questions like
this will help determine your approach when acquiring a new CRM.
HOW DO I CHOOSE A CRM?
Here are some key points that you should consider when choosing a CRM system:
MAPPING YOUR KEY REQUIREMENTS
Now that your organization is on the lookout for a new CRM, it would be good to
start with a deep understanding of your current requirements and what exactly
you need from a CRM software. If you are unsure about evaluating the product
yourself, talk to a product expert, tell them your needs, and let them suggest
the best possible solution for your business.
NO HIDDEN COSTS
The true hallmark of any good business software is that it shouldn't force you
to pay extra with hidden charges and costly add-ons. Make sure that the vendor's
complete pricing information is published online and that you are fully aware of
what you are going to be paying upfront.
EASE OF USE
A CRM software is only as good as the people using it. This is where many CRM
investments can go wrong. If your CRM isn't easy to understand out of the box,
your team members may examine alternate ways to store data.
FLEXIBLITY
No two businesses are the same, and neither are their requirements. Make sure
the CRM that you choose is fully customizable and integrates with the other
applications that you use every day.
READ ONLINE REVIEWS
This is a great resource for learning the current experience of a product's
users. Product reviews can help you in understanding everything about a CRM
solution, from the best to the worst. You should also check if the vendor is
active on social media and if they are responsive to customer questions.
SECURE AND COMPLIANT
This should go without saying—choose a vendor that puts security and privacy at
the heart of their business. Your CRM should be fully compliant with all the
latest security standards and regulations, such as GDPR.
WHAT ARE THE KEY FEATURES OF A CRM SYSTEM?
Here are some of the key features that should be a necessity for any CRM system
you choose:
SALES FORCE AUTOMATION
A CRM software should help you streamline your critical sales functions, such as
managing your leads, deals, activities, and forecasts. Perform tasks much faster
and more accurately with easy-to-create workflows.
PROCESS MANAGEMENT
Your CRM should capture every step of your business process—from identifying a
prospective buyer to closing a deal. Convert your offline process, map it into
your CRM system, and execute complex business functions with ease.
PERFORMANCE MANAGEMENT
Every sale counts. Give your reps the necessary tools that will help them
outperform themselves every single time. Get a better understanding of your
territory-wise sales performance, future revenue projections, and lead
predictions–all within your CRM.
ANALYTICS
The ability to generate insights from sales data, spot trends, and track key
metrics allows you to make data-driven decisions. These capabilities are key for
any good CRM software.
OMNICHANNEL COMMUNICATION
Your customers and prospects should be able to contact you using any channel
that they prefer. A good CRM enables your business to receive, manage, and
respond to messages from phone, email, social media, and online chat, all in one
centralized place.
TEAM COLLABORATION
Every member of your team should be able to have a unified communication
platform to help them stay connected and work together, wherever they are.
PREDICTIVE SALES AND INTELLIGENCE
AI is no longer just a buzzword, but an essential component of any CRM that you
buy. Having an AI assistant in your CRM can help sales reps by providing
contextual information, identifying anomalies, and providing proactive
suggestions that can positively impact their closing rates.
CUSTOMIZATION
Every business is unique. Make sure that the CRM you end up choosing is fully
and easily customizable, integrates with other applications that you use every
day, and reflects your business processes.
WHAT ARE THE DIFFERENT TYPES OF CRM SOFTWARE?
BASED ON TYPE
* Email marketing CRM
* Helpdesk CRM
* Lead Management
* Sales Management
* Social Media CRM
BASED ON INDUSTRY
* CRM for real estate
* CRM for pharmaceutical and medical device businesses
* CRM for retail businesses
* CRM for financial services
BASED ON SIZE
* Small business CRM
* Enterprise CRM software
WHICH IS THE BEST CRM SOFTWARE?
We might be a little biased here, but the fact remains that Zoho CRM is used to
great success by more than 250,000 businesses of all sizes and types around the
world. With more than two decades of delivering world-class software technology
to the global business community, Zoho has been the winner of major awards in
the CRM tech space and is consistently rated highly by both critics and users.
We think Zoho CRM can be the perfect solution for your business, regardless of
size and industry. Sign up for a free trial and start your CRM journey today
with the world's favorite CRM solution.
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* Features
* Sales Force Automation
* Lead Management
* Deal Management
* Contact Management
* Account Management
* Workflow Automation
* Canvas Design Studio
* Process Management
* Blueprint
* Approval Process
* Scoring Rules
* Assignment Rules
* Escalation Rules
* Review process
* Validation Rules
* Email Parser
* Multi-page layouts
* Journey Orchestration
* Omnichannel
* Email
* Telephony
* Social Media
* Live Chat
* Self-Service Portals
* Web conferencing
* Realtime Notifications
* Analytics
* Reports
* Charts
* Anomaly
* Cohorts
* Quadrants
* ZonesNEW
* KPI
* Comparator
* Funnels
* Target Meters
* Capabilities
* Sales Enablement
* Quotes and Finance
* Portals
* Wizards
* Calendar
* G-Suite and Office 365 Integration
* Documents Library
* Sell on the move
* Partner Relationship Management
* Performance Management
* Sales Forecasting
* Territory management
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