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WHAT IS EMLTRK.COM?

Our popular Email Analytics tool offers email designers advanced open and read
statistics for their email campaigns. In order to offer this data, we ask our
users to embed a small snippet of HTML in their email, emltrk.com is included
within this HTML.


SPAM

Litmus explicitly forbids any of our users from using Email Analytics for
subscribers who have not opted-in. Our Terms of Use (which all users must agree
to) state:

> Under no circumstances may you use our tools in connection with the sending of
> Unsolicited Commercial Messages (spam). This includes our Email Analytics
> tools. You warrant that all your subscribers are opt-in and that every message
> you send has an appropriate mechanism for unsubscribing from your mailing
> list.

Our full terms of use


WHAT TO DO IF YOU'VE RECEIVED SPAM

If you've received an email containing emltrk.com that you believe is
unsolicited, please let us know immediately by forwarding the email to
emltrk-abuse@litmus.com. Our support team will investigate within 24 hours. If
we discover the sender of the email is abusing the emltrk.com domain, we'll
disable that user's account and blacklist them from using our products and
services in future.


QUESTIONS AND CONCERNS

If you have any other questions or concerns, we'd love to hear from you! You can
reach us at hello@litmus.com or by calling us on +1 (866) 787-7030. Our support
team typically answer emails within 24 hours.


QUESTIONS?

We’re here to help. Reach out to our customer support team at any time.

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