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  <ul class="ui-autocomplete ui-front ui-menu ui-widget ui-widget-content ui-corner-all lgisearch lgi-search-quicklinks hidden" id="ul-quick-links">
    <li>Recommended Links</li>
    <li class="lgisearch-hits lgisearch ui-menu-item" role="presentation"><a href="/connectivity/internet-access/business-broadband/?q3=selected" class="ui-corner-all" tabindex="-1">Voom Fibre Business Broadband - get speeds up to 500Mbps</a></li>
    <li class="lgisearch-hits lgisearch ui-menu-item" role="presentation"><a href="/help-and-advice/?q3=selected" class="ui-corner-all" tabindex="-1">Looking for help?</a></li>
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Text Content

Search Search
 * Recommended Links
 * Voom Fibre Business Broadband - get speeds up to 500Mbps
 * Looking for help?
 * Contact us

 * Order online
 * Why Virgin

navigation.main.button
 * Home
 * Small 1-10 people
    * Back
    * Overview Small
    * Broadband & Phone Lines
      * Back
      * Business Broadband
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    * Overview Medium Business
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      * Report: Three years of progress
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    * Empower
      * Back
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      * 8x8 Cloud communications
      * Cloud voice
      * Direct Routing
      * SIP Trunking
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      * Phone lines and systems
      * Enterprise mobile solutions
      * Analogue switch-off
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 * Revolutionise the Everyday
 * * Order online
   * Why Virgin
 * 




LEGAL INFORMATION


TERMS & CONDITIONS




COMPANY INFORMATION



Virgin Media Business Limited
Registered Office: 500 Brook Drive, Reading, RG2 6UU

Registered in England and Wales No. 01785381

VAT No. GB 591 8190 14




GENERAL TERMS AND CONDITIONS



From 17th June 2022 we will be updating your terms and conditions. We’re doing
this because of new Ofcom regulations that come into force that are meant to
improve your rights when we make changes to your services.

For more information on the Ofcom changes including FAQs, please visit us here



Standard Terms and Conditions (pre 17th June 2022) (PDF - 0.7 MB)

Standard Terms and Conditions (after 17th June 2022) (PDF - 0.9 MB)




SMALL OFFICE, HOME OFFICE


SoHO & SME Standard T&C (pre 17th June 2022) (PDF - 0.7 MB)

SoHO & SME Standard T&C (after 17th June 2022) (PDF - 0.8 MB)

SoHO & SME Contract Guide & Summary (PDF - 0.5 MB)

General Promotion Terms and Conditions (PDF - 0.4 MB)



BUSINESS BROADBAND


Business Broadband SLA (PDF - 0.6 MB)

Business Broadband and Phone SLA (PDF - 0.7 MB)

Bundle Terms & Conditions (PDF - 0.7 MB)

Voom Fibre Special Terms (PDF - 0.6 MB)

Voom Fibre Price Guide (PDF - 0.7 MB)

Business Broadband Swithover Process (PDF - 0.1 MB)



BUSINESS MOBILE


Business Mobile for SO Terms & Conditions (PDF - 0.8 MB)

Business Mobile Terms & Conditions (PDF - 1 MB)

Business Mobile Special Terms (PDF - 0.4 MB)

Business Mobile Warranty Terms (PDF - 0.4 MB)



DATA


Dedicated Internet Access SLA (PDF - 0.5 MB)

Dedicated Internet Access Standard Terms (PDF - 0.6 MB)

Dedicated Internet Access Special Terms (PDF - 0.5 MB)

Business Applications SLA (PDF - 0.5 MB)

Business Applications Terms & Conditions (PDF - 0.7 MB)



VOICE


Business Telephony Special Terms (PDF - 0.5 MB)

Direct Access Voice SLA (PDF - 0.5 MB)

Indirect Access Voice SLA (PDF - 0.5 MB)

Business Phone Line Extra Tariff (PDF - 0.3 MB)

SIP Trunking Special Terms (PDF - 0.7 MB)

Cloud Voice Special Terms (PDF - 0.6 MB)

VoIP Services SLA (PDF - 0.5 MB)

Customer Contact Solutions SLA (PDF - 0.5 MB)



WIFI


Virgin WiFi Terms & Conditions (HTML - -1 MB)



OTHER


Business Network Solutions Terms & Conditions (PDF - 0.8 MB)

Professional Services Standard Terms & Conditions (PDF - 0.7 MB)

Special Terms (Std TCs) for BNS (without Cisco Progs) Sep20 (PDF - 0.3 MB)



VIRGIN MEDIA BUSINESS PORTALS



Engage Terms of Use (PDF - 0.6 MB)

SD-WAN Cloud Console Special Term (PDF - 0.2 MB)



LEGAL INFORMATION

 * Terms & Conditions
 * Acceptable Use Policies
 * Accessibility
 * Code of Practice
 * Cookies
 * Privacy Policy
 * Registered Office
 * Why Virgin Media

 



Home
Legal
Terms & Conditions
Legal



PRODUCTS

 * Business Broadband
 * Business Mobile & Sim
 * Internet Leased Lines
 * Voice over IP Solutions
 * Connecting Sites & VPNs
 * Business Phone Lines




LEGAL

 * Acceptable Use Policies
 * Accessibility
 * Code of Practice
 * Cookies
 * GDPR
 * Privacy Policy
 * Terms and Conditions




CONTACT US

 * Our offices
 * Contact us
 * Online support & FAQs




USEFUL INFORMATION

 * Press Area
 * About us
 * Virgin Media consumer
 * Virgin Media O2





© VIRGIN MEDIA BUSINESS LTD


 







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