techcrunch.com
Open in
urlscan Pro
2001:4998:124:1704::5000
Public Scan
Submitted URL: http://go2.mailengine2.com/click/gb04-2j4h7d-1gl0bj-imxo9kn4/
Effective URL: https://techcrunch.com/2022/04/27/apple-opens-self-service-repair-to-us-iphone-users/?utm_term=OZY&utm_campaign=pdb&utm...
Submission: On April 28 via api from US — Scanned from CA
Effective URL: https://techcrunch.com/2022/04/27/apple-opens-self-service-repair-to-us-iphone-users/?utm_term=OZY&utm_campaign=pdb&utm...
Submission: On April 28 via api from US — Scanned from CA
Form analysis 1 forms found in the DOM
<form action="" class="form newsletter-form" id="">
<div class="form-field form-field--checkbox form-field--default form-field--required">
<div class="form-field__checkbox-wrapper " id="wrapper-Readership"><input class="form-field__input form-field__input--checkbox " id="checkbox-Readership" name="newsletters" type="checkbox" value="Readership"><label class="checkbox-field-label"
for="checkbox-Readership">Daily</label></div>
<div class="form-field__checkbox-wrapper " id="wrapper-Readership-wkend"><input class="form-field__input form-field__input--checkbox " id="checkbox-Readership-wkend" name="newsletters" type="checkbox" value="Readership-wkend"><label
class="checkbox-field-label" for="checkbox-Readership-wkend">Week in Review</label></div>
<div class="form-field__checkbox-wrapper " id="wrapper-Readership-startups"><input class="form-field__input form-field__input--checkbox " id="checkbox-Readership-startups" name="newsletters" type="checkbox" value="Readership-startups"><label
class="checkbox-field-label" for="checkbox-Readership-startups">Startups Weekly</label></div>
<div class="form-field__checkbox-wrapper " id="wrapper-Readership-event-updates"><input class="form-field__input form-field__input--checkbox " id="checkbox-Readership-event-updates" name="newsletters" type="checkbox"
value="Readership-event-updates"><label class="checkbox-field-label" for="checkbox-Readership-event-updates">Event Updates</label></div>
<div class="form-field__checkbox-wrapper " id="wrapper-Readership-sponsorship"><input class="form-field__input form-field__input--checkbox " id="checkbox-Readership-sponsorship" name="newsletters" type="checkbox"
value="Readership-sponsorship"><label class="checkbox-field-label" for="checkbox-Readership-sponsorship">Advertising Updates</label></div>
<div class="form-field__checkbox-wrapper wrapper-ec" id="wrapper-Extra Crunch Announcements"><input class="form-field__input form-field__input--checkbox checkbox-ec" id="checkbox-Extra Crunch Announcements" name="newsletters" type="checkbox"
value="Extra Crunch Announcements"><label class="checkbox-field-label" for="checkbox-Extra Crunch Announcements">TechCrunch+ Announcements</label></div>
<div class="form-field__checkbox-wrapper wrapper-ec" id="wrapper-Extra Crunch Events"><input class="form-field__input form-field__input--checkbox checkbox-ec" id="checkbox-Extra Crunch Events" name="newsletters" type="checkbox"
value="Extra Crunch Events"><label class="checkbox-field-label" for="checkbox-Extra Crunch Events">TechCrunch+ Events</label></div>
<div class="form-field__checkbox-wrapper wrapper-ec" id="wrapper-Extra Crunch Daily Newsletter"><input class="form-field__input form-field__input--checkbox checkbox-ec" id="checkbox-Extra Crunch Daily Newsletter" name="newsletters"
type="checkbox" value="Extra Crunch Daily Newsletter"><label class="checkbox-field-label" for="checkbox-Extra Crunch Daily Newsletter">TechCrunch+ Roundup</label></div>
</div>
<fieldset class="form-field form-field--email form-field--default form-field--required"><input class="form-field__input form-field__input--email" name="email" type="email" required="" value=""><label class="form-field__label">Email</label>
</fieldset><button class="button button--black button--primary" disabled="">Subscribe</button>
</form>Text Content
TechCrunch Login Join TechCrunch+ Searchsearch * TC Sessions: Mobility * Startups * TechCrunch+ * Audio * Newsletters * Videos * Advertise * Events * More Close Screen facebook(opens in a new window)twitter(opens in a new window)linkedin(opens in a new window)mail(opens in a new window)Copy Share Link Link CopiedLink Copied APPLE OPENS SELF SERVICE REPAIR TO US IPHONE USERS Brian Heater@bheater / Invalid DateTime• comment Comment cameraImage Credits: Apple I’ve been covering Apple in various capacities for a long time now. Over the years, I don’t know that I’ve seen an announcement from the company as unexpected and warmly received as Self Service Repair. After dropping the news last November, Apple has officially opened the service to users in the U.S. Starting right about now, owners of the iPhone 12, 13 and third-gen SE will be able to purchase spare parts and tools, and peruse instruction manuals that will walk them through the process of fixing common issues with the handsets. The new offering is being positioned as a follow-up to 2019’s move to open iPhones to repair — and resale — by third-party shops. Image Credits: Apple “Over the past three years, Apple has nearly doubled the number of service locations with access to genuine Apple parts, tools, and training, including more than 3,000 Independent Repair Providers,” the company notes in a release. “A global network of more than 5,000 Apple Authorized Service Providers supports more than 100,000 active technicians. As a result, in the US, eight out of 10 Apple customers are located within 20 minutes of an authorized service provider. “ That information and some insight into the company’s environmental promises are detailed in a new white paper titled, “Expanding Access to Safe, Reliable, and Secure Service and Repair.” In spite of the — I think understandable — excitement around the announcement, Self Service Repair is being framed as more of a niche offering. Effectively, the company isn’t recommending it for most users. Instead, it’s something that exists as an option for those with some experience in repairing modern consumer electronics. The truth of the matter is that, as devices have gotten thinner, the ease of reparability has been sacrificed. That’s precisely why companies like FairPhone have been able to make a name for themselves putting repairability front and center. Samsung and Google have also recently made similar announcements, but the truth is that without the right tools, even the act of cracking a phone open without doing damage is difficult. As such, Apple is offering tools both for sale and rental. For example, a heating tool is required to soften the glue and open the phone. Buying it outright is going to cost hundreds of dollars — something that’s wildly unnecessary if you’re not, say, opening a phone repair shop or otherwise doing repairs at volume. In that instance, you can just rent the device at $49 for seven days and mail it back to Apple. The company says it’s selling parts and tools at the same rate it charges third-party shops, so if you play your cards right, you can save some money here. Image Credits: Apple The prices vary a bit, depending on things like the device model and whether you’re trading in on parts. For example, > Battery 12/13 models: $69 ($24.15 credit potential when replaced part is > returned) > Battery SE: $49 ($24.01 credit potential) > > Display 12/13 models: 225.96 – 309.96 depending on model (33.60 credit > potential) > Display SE: 128.44 (30.40 credit potential) Along with the manuals to guide you through the repair process, the company will help determine which parts are required. After checkout, Apple will send you a box with the parts and a return label to send back the old, busted components for a discount on the total cost. The new manuals will be available to everyone, regardless of whether you buy Apple’s tools and parts (iFixit, for examples sells some), though the company is, naturally, recommending you go with first-party products. As for why its tools are pricier than third-parties, the company writes, “Our tools are engineered for professional repair providers, to deliver the same performance as factory tools used to build Apple products. They’re also designed to be shared across multiple product models. For example, by using interchangeable product-specific repair trays, the Display Press and Battery Press are compatible with all iPhone devices released in the last 7 years.” The act of opening and repairing a device won’t automatically void its warranty (regardless of whether you use Apple’s tools), though if you managed to damage the phone in the process, that’s a different story. Image Credits: Apple Basically, this is a “proceed with caution” sort of deal. For Apple, there’s a definite sustainability angle here. Anything that potentially extends the life of a device reduces the number of products that end up in landfills. Beyond that, the timing of these offerings come as state and national lawmakers are eyeing new right to repair legislation — timing that almost certainly isn’t coincidental. Repair for M1 Macs will arrive at some point later this year. On the phone side, Apple plans to extend the offering to more territories, starting with European customers. More TechCrunch IN LEAKED ALL-HANDS MEETING, TWITTER CEO FIELDS QUESTIONS ABOUT ELON MUSK'S TAKEOVER YES, WE'RE TALKING ABOUT ELON TWITTER CONFIRMS FLUCTUATIONS IN FOLLOWER COUNTS AFTER MUSK DEAL WAS ANNOUNCED WERE ORGANIC CONSUMER FINTECH TRADING REVENUES DON'T MEASURE UP TO SAAS ARR close PLEASE LOGIN TO COMMENT Login / Create Account SIGN UP FOR NEWSLETTERS See all newsletters(opens in a new window) Daily Week in Review Startups Weekly Event Updates Advertising Updates TechCrunch+ Announcements TechCrunch+ Events TechCrunch+ Roundup EmailSubscribe facebook(opens in a new window)twitter(opens in a new window)linkedin(opens in a new window)mail(opens in a new window)Copy Share Link checkmarkCopy TAGS * Hardware * TC * Apple * iPhone * mac * right to repair * self-service repair APPLE OPENS SELF SERVICE REPAIR TO US IPHONE USERS Brian Heater Invalid DateTime• I’ve been covering Apple in various capacities for a long time now. Over the years, I don’t know that I’ve seen an announcement from the company as unexpected and warmly received as Self Service Re... YANDEX SIGNS DEAL WITH VK TO SELL ITS MEDIA PRODUCTS, NEWS AND ZEN Natasha Lomas Invalid DateTime• In further fallout from Russia’s invasion of Ukraine, Yandex, the company that’s sometimes referred to as the ‘Google of Russia’, has signed a term sheet to sell its media d... FORD HINTS AT SHIFT TO MIDDLE MILE AUTONOMOUS DELIVERY WITH ARGO AI Rebecca Bellan Invalid DateTime• Ford and autonomous vehicle technology company Argo AI have been partnering for years to bring high level self-driving capabilities to Ford vehicles. To date, much of that partnership has been real... AMAZON UNVEILS OVER 40 NEW TITLES, MOVIE RENTAL SERVICE IN INDIA Manish Singh Invalid DateTime• Amazon on Thursday unveiled a slate of over 40 original and co-produced shows and movies in Hindi, Tamil and Telugu languages and launched its movie rental service in India as it looks to win and r... NIGERIA’S ONEPORT 365 LANDS $5M TO DIGITIZE FREIGHT MANAGEMENT IN AFRICA Tage Kene-Okafor Invalid DateTime• The global maritime industry oversees the movement and handling of over 800 million containers in various ports worldwide. Africa controls about 12% of this volume, with its clearing and forwarding... TAXFIX, THE BERLIN-BASED MOBILE TAX FILING APP, RAISES $220M AT A $1B+ VALUATION Ingrid Lunden Invalid DateTime• Ben Franklin once famously said that in this world nothing can be said to be certain, except death and taxes. But that doesn’t make dealing with either particularly natural and easy. Tech is ... OWARE IS STREAMLINING PAKISTAN’S SUPPLY CHAIN Catherine Shu Invalid DateTime• Managing goods as they make their way through multiple warehouses and logistics providers is one of the biggest headaches that businesses in the supply chain face. After leaving his job at Careem, ... BAIDU, PONY.AI WIN FIRST DRIVERLESS ROBOTAXI PERMITS IN CHINA Rebecca Bellan Invalid DateTime• Chinese internet giant Baidu and autonomous vehicle company Pony.ai have received permits to provide driverless ride-hailing services to the public on open roads in Beijing, according to both compa... POST-PANDEMIC, USED CAR STARTUP PLATFORMS ARE BOOMING — AND THE LATEST IS SPOTAWHEEL Mike Butcher Invalid DateTime• Used-car digital platforms have been proliferating across the world for a handful of significant reasons, but most of those are related to our recent pandemic. Among those reasons is the rapid digi... RAISING MONSTER ROUNDS FOR SELF-DRIVING MOBILITY STARTUPS ON TECHCRUNCH LIVE Matt Burns Invalid DateTime• Raquel Urtasun founded Waabi in 2021 after spending nearly three years as Uber’s R&D head of Advanced Technology Group (ATG). Waabi’s mission is to develop an AI-first approach to s... DAT BIKE IS THE CREATOR OF VIETNAM’S FIRST DOMESTIC ELECTRIC MOTORBIKE Catherine Shu Invalid DateTime• Dat Bike is on a journey to reduce the amount of gasoline used in Vietnam. The startup makes electric motorbikes with key components that it designs and produces domestically to reduce costs and im... SUMUTASU SECURES $10M TO DIGITIZE JAPAN’S REAL ESTATE MARKET Kate Park Invalid DateTime• Sumutasu, a Tokyo-based proptech startup that offers a direct online real estate purchase service, has secured $8.2 million in equity and $1.6 million in debt. The company has raised a total of $16... DAILY CRUNCH: US DANGLES REWARD UP TO $10M FOR INFO ON 6 ELITE RUSSIAN MILITARY HACKERS Christine Hall, Haje Jan Kamps Invalid DateTime• Hello friends and welcome to Daily Crunch, bringing you the most important startup, tech and venture capital news in a single package. WHATSAPP FOLLOWS GOOGLE IN GIVING CASH-BACK REWARDS TO WIN PAYMENTS USERS IN INDIA Manish Singh Invalid DateTime• WhatsApp, the most popular smartphone app in India, is employing one of the most popular strategies that has proven to drive users in the world’s second largest market to a service: cash-back... META SAYS REELS NOW MAKES UP OVER 20% OF THE TIME USERS SPEND ON INSTAGRAM Aisha Malik Invalid DateTime• Meta announced during its Q1 2022 earnings call that Reels, its short-form video feature and TikTok rival, now makes up more than 20% of the time that people spend on Instagram. The company also no... META SAYS ITS METAVERSE BIZ LOST ANOTHER $3B… BUT THE 2030S WILL BE ‘EXCITING’ Amanda Silberling Invalid DateTime• Do you hear that? It’s the sound of every Meta executive breathing a deep sigh of relief, because unlike last quarter, Facebook’s daily active users (DAUs) are up… a little. For t... ELON MUSK WINS $13B SUIT OVER SOLAR CITY DEAL TESLA SHAREHOLDERS CALLED A ‘BAILOUT’ Harri Weber Invalid DateTime• A Delaware judge has sided with Elon Musk in a hefty lawsuit brought by Tesla shareholders, which accused the executive of coercing the electric vehicle company’s board into buying SolarCity ... TechCrunch plus-bold DEAR SOPHIE: WHEN SHOULD I SPONSOR ENGINEERS FOR GREEN CARDS? Sophie Alcorn Invalid DateTime• The engineers that we’re trying to recruit to work at our startup are increasingly requesting that we sponsor them for green cards. Can you give me a rundown of the green cards that are available? FORD EARNINGS WEIGHED DOWN BY RIVIAN STAKE Alex Wilhelm, Rebecca Bellan Invalid DateTime• Ford reported Wednesday a multibillion dollar loss in the first-quarter due to a massive write-off on the value of its stake in Rivian. Shares still rose in after-hours trading as investors focused... HBO MAX APP JUST HAD ONE OF ITS BEST QUARTERS TO DATE, BUT APP PERFORMANCE STILL HAS ROOM TO IMPROVE Lauren Forristal Invalid DateTime• Sensor Tower’s “Q1 2022: Store Intelligence Data Digest” report saw HBO Max as a top contender for the most downloaded apps in the U.S. Not only did the app make the top five list, but it also had ... CHOWNOW FOUNDER ON RETHINKING FOOD DELIVERY TO SERVE LOCAL RESTAURANTS FIRST Maggie Stamets Invalid DateTime• Welcome back to Found, the TechCrunch podcasts that get the stories behind the startups. This week we’re joined by Chris Webb from Chow Now. ChowNow started as a way for founder and CEO, Chri... * About * TechCrunch * Staff * Contact Us * Advertise * Crunchboard Jobs * Legal * Privacy Policy * Terms of Service * TechCrunch+ Terms * Code of Conduct * About Our Ads FacebookFacebook(opens in a new window)TwitterTwitter(opens in a new window)YouTubeYouTube(opens in a new window)InstagramInstagram(opens in a new window)LinkedInLinkedIn(opens in a new window) © 2022 Yahoo.All rights reserved.Powered by WordPress VIP(opens in a new window).