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Click here or press enter for the accessibility optimised version The voice of the content marketer | Report containing 9 chapters. Chapter 1 of 9. Skip to content Contents RESEARCH REPORTMAKING YOUR CONTENT COUNT TODAY’S MARKETERS HAVE MORE MONEY TO SPEND ON CONTENT—BUT ONLY 42% BELIEVE THEIR STRATEGY IS VERY SUCCESSFUL. OUR RESEARCH IDENTIFIES SIX BEST PRACTICES THAT COULD MAKE ALL THE DIFFERENCE. false 1 / 9 Click when you see this icon to immerse yourself in deeper content Ok Click here or press enter for the accessibility optimised version The voice of the content marketer | Report containing 9 chapters. Chapter 1 of 9. Skip to content Contents RESEARCH REPORTMAKING YOUR CONTENT COUNT TODAY’S MARKETERS HAVE MORE MONEY TO SPEND ON CONTENT—BUT ONLY 42% BELIEVE THEIR STRATEGY IS VERY SUCCESSFUL. OUR RESEARCH IDENTIFIES SIX BEST PRACTICES THAT COULD MAKE ALL THE DIFFERENCE. false 1 / 9 Click when you see this icon to immerse yourself in deeper content Ok Click here or press enter for the accessibility optimised version The voice of the content marketer | Report containing 9 chapters. Chapter 1 of 9. Skip to content Contents RESEARCH REPORTMAKING YOUR CONTENT COUNT TODAY’S MARKETERS HAVE MORE MONEY TO SPEND ON CONTENT—BUT ONLY 42% BELIEVE THEIR STRATEGY IS VERY SUCCESSFUL. OUR RESEARCH IDENTIFIES SIX BEST PRACTICES THAT COULD MAKE ALL THE DIFFERENCE. false 1 / 9 Click when you see this icon to immerse yourself in deeper content Ok Click here or press enter for the accessibility optimised version The voice of the content marketer | Report containing 9 chapters. Chapter 1 of 9. Skip to content Contents RESEARCH REPORTMAKING YOUR CONTENT COUNT TODAY’S MARKETERS HAVE MORE MONEY TO SPEND ON CONTENT—BUT ONLY 42% BELIEVE THEIR STRATEGY IS VERY SUCCESSFUL. OUR RESEARCH IDENTIFIES SIX BEST PRACTICES THAT COULD MAKE ALL THE DIFFERENCE. false 1 / 9 Click when you see this icon to immerse yourself in deeper content Ok We use cookies for user experience and analytics. By navigating this site you agree to allow us to collect information through cookies. Learn more, including about controls: Cookie Policy [ 1 ][ 2 ] × Please rotate your device. , THE VOICE OF THE CONTENT MARKETER | REPORT THE VOICE OF THE CONTENT MARKETER - 2023 REPORT <P>*<SPAN STYLE="COLOR:#00B0CC;"><B>RESEARCH REPORT</B></SPAN>*MAKING YOUR CONTENT COUNT</P> <P>TODAY’S MARKETERS HAVE MORE MONEY TO SPEND ON CONTENT—BUT ONLY <SPAN STYLE="COLOR:#00B0CC;"><B>42%</B></SPAN> BELIEVE THEIR STRATEGY IS VERY SUCCESSFUL.&NBSP;</P><P>&NBSP;</P><P>OUR RESEARCH IDENTIFIES SIX BEST PRACTICES THAT COULD MAKE ALL THE DIFFERENCE.</P> <P>THE EXECUTIVE SUMMARY</P> <P>WE QUIZZED HUNDREDS OF MARKETERS ABOUT EVERYTHING FROM THEIR BUDGETS TO THEIR BLOG POSTS. <B>HERE ARE THE (SOMETIMES SHOCKING) HEADLINES.</B></P> THE EXECUTIVE SUMMARY * HOW ARE CONTENT BUDGETS SHIFTING? * WHAT DOES ‘PERSONALIZED’ CONTENT REALLY LOOK LIKE? * AND WHAT ARE TODAY’S MOST SUCCESSFUL MARKETERS DOING DIFFERENTLY? These are just a few of the questions we wanted to answer when we commissioned Sapio Research to survey marketers on both sides of the Atlantic. -------------------------------------------------------------------------------- WHAT WE LEARNED, IN A NUTSHELL Marketers now have more money to spend on creating and distributing the white papers, blog posts, infographics, and other content pieces of their dreams. Most marketers have seen their content marketing budget grow over the last twelve months, and even more expect it to grow over the next twelve. $345,000 OR £277,000 THE AVERAGE CONTENT MARKETING BUDGET -------------------------------------------------------------------------------- But despite having deeper pockets than ever, marketers are struggling to create innovative, engaging content. And more often than not, their strategies fail to fully deliver. Heartbreakingly, only 42% of marketers can bring themselves to rate their content strategy as ‘very successful’. 56% OF MARKETERS SAY THEIR CONTENT STRATEGY IS RARELY OR ONLY SLIGHTLY SUCCESSFUL 61% OF THESE MARKETERS SAY CREATING INNOVATIVE, ENGAGING CONTENT IS A MAJOR CHALLENGE -------------------------------------------------------------------------------- DON’T WORRY, THAT’S ALL THE BAD NEWS OUT OF THE WAY. AND THERE’S PLENTY MORE GOOD NEWS TO COME. For instance: Dig into the data, and it’s clear that the marketers with the most successful content strategies have a lot in common. What’s more, the stuff they’re doing is within the reach of almost any marketer. Especially one with an increasingly generous budget. These ‘very successful’ content marketers are more likely to create content with consistently on-point branding and design, to personalize content, and to drive that personalization with analytics. They’re also more likely to consider behavioral psychology, create longer and more interactive content pieces, and track metrics such as total read time and number of sessions. In fact, the most successful content marketers are more than twice as likely to take a strongly data-led approach to their B2B marketing strategy. WHAT DOES THIS MEAN FOR YOUR CONTENT STRATEGY? Simply put, the things you probably think make a difference to your content’s performance… do. Applying deep personalization, consistent design, and behavioral psychology. Having the right insights and being led by the data. It all helps. And if your own content budget is growing, now could be the perfect time to add these strings to your content creation bow. YOU CAN STEAL SOME STRATEGIC MOVES FROM OUR MOST SUCCESSFUL RESPONDENTS BY FOLLOWING THESE SIX BEST PRACTICES: 01. CREATE A MIX OF SHORT AND IN-DEPTH CONTENT 02. USE PSYCHOLOGY TO OPTIMIZE ENGAGEMENT 03. EMBRACE THE INNOVATIVE AND INTERACTIVE 04. APPLY DATA-DRIVEN PERSONALIZATION 05. ENSURE EVERYTHING IS VISUALLY ON-BRAND 06. MEASURE A DEEPER SET OF METRICS SWIM STRAIGHT TO A CHAPTER… The methodology Content budgets and barriers Content format Content design, personalization, and psychology Measuring performance The disarmingly simple conclusion <P>METHODOLOGY</P> <P>LEARN EXACTLY WHO ASKED THE QUESTIONS<BR>—<B>AND WHO ANSWERED THEM.</B></P> METHODOLOGY We commissioned leading research company, Sapio Research, to independently conduct this study on our behalf. In February and March of this year, their team reached out to marketers at UK and US brands, asking them to participate in a short survey. They received 410 responses, from marketers working in 18 different industries. Click to explore in more detail! WHO CONTRIBUTED TO THIS RESEARCH? <P>CONTENT BUDGETS AND BARRIERS</P> <P>DISCOVER HOW MUCH TODAY’S CONTENT MARKETERS HAVE TO SPEND—<B>AND WHAT CHALLENGES THEY FACE.</B></P> CONTENT BUDGETS ARE UP. AND THEY’RE RISING EVEN HIGHER. The majority (a healthy 56%) of the marketers we spoke to told us their annual content marketing budget has increased over the last 12 months. -------------------------------------------------------------------------------- What’s more, 62% said they expected it to rise even further in the coming year. Even among marketers who haven’t seen a massive amount of success with their content strategy, most believe their budget is set to grow. 70% OF VERY SUCCESSFUL CONTENT MARKETERS EXPECT THEIR BUDGETS TO INCREASE IN THE NEXT 12 MONTHS … COMPARED TO 56% OF NOT VERY SUCCESSFUL MARKETERS -------------------------------------------------------------------------------- THE MONEY BEING SPENT—AND WHERE IT’S ALL GOING. We also asked each marketer to share the size of their annual budget, how that size is decided, and what activities it funds. £277K IS THE AVERAGE CONTENT MARKETING BUDGET (FOR OUR SAMPLE). Of course, every marketer’s content budget will depend to a large extent on the annual turnover of their employer. Our survey included businesses with less than 100 employees, and enterprises with more than 10,000, across a broad range of industries. -------------------------------------------------------------------------------- TELL US HOW BIG YOUR ORGANIZATION IS, AND IF YOU SHARE YOUR EMAIL ADDRESS AT THE END OF THIS REPORT, WE’LL SEND YOU THE AVERAGE CONTENT BUDGET FOR ORGANIZATIONS OF YOUR SIZE. * Under 25 employees * 26 to 250 employees * 251 to 999 employees * 1,000+ employees Thanks! Remember to share your email address and we’ll be in touch! -------------------------------------------------------------------------------- MOST MARKETERS (54%) TOLD US THEIR COMPANY’S ANNUAL BUSINESS OBJECTIVES INFLUENCED THE SIZE OF THEIR BUDGET. As you might expect, most (56%) also said the historical performance of their content was a factor in deciding how much they could spend in future. Marketers are splitting their budgets fairly evenly between the core content marketing activities of content creation, paid content distribution, and owned, earned and organic content distribution. -------------------------------------------------------------------------------- NOT EVERY CONTENT MARKETER IS ROLLING IN ROI All this money is being devoted to content, and yet—only 42% of marketers told us their content strategy was very successful. THE GREATEST BARRIER TO SUCCESS, IDENTIFIED AS A MAJOR CHALLENGE BY 55% OF MARKETERS, IS FINDING INNOVATIVE WAYS TO ENGAGE AUDIENCES. Our respondents also called out a raft of other factors—including high costs, long creation times and lengthy approvals—as holding back their content strategies. But some content marketers are finding ways to leap these barriers or, at the very least, to shrink them down to size. We know this to be true, not just because of other findings in this study, but because we’re helping plenty of them to do it. THE BIGGEST CONTENT CHALLENGES FACED BY TODAY’S MARKETERS 01. FINDING INNOVATIVE WAYS TO ENGAGE 02. HIGH MARKETING TEAM COSTS 03. LONG CONTENT CREATION TIMES 04. CONTENT THAT DOESN’T GET READ 05. LENGTHY APPROVAL PROCESSES STREAMLINING CISCO'S CONTENT MACHINE Learn how Faith Wheller and her team slashed content costs and turnaround times, while winning 7x more readers <P>CONTENT FORMATS</P> <P>DISCOVER WHAT MARKETERS ARE THROWING INTO THEIR CONTENT MIX—<B>AND WHY.</B></P> MARKETERS ARE RELYING ON WELL-WORN, SHORT-FORM CONTENT FORMATS. Email newsletters and social posts are the most common formats, while more than a third of marketers are still using PDFs, despite the format’s poor engagement when compared to interactive documents like this one. THE MOST POPULAR CONTENT FORMATS * Email newsletters (used by 79% of respondents) * Social media posts (used by 73% of respondents) * Influencer posts or videos (used by 51% of respondents) * PDFs (used by 35% of respondents) * Interactive documents (used by 28% of respondents) * Other content formats (used by 2% of respondents) -------------------------------------------------------------------------------- BUT SUCCESSFUL MARKETERS HAVE A MORE VIBRANT CONTENT MIX. Marketers with very successful content strategies are less likely to be seen pulling together newsletters and social media posts, and more likely to be spotted commissioning an influencer video or interactive content piece. WHY DOES INTERACTIVE CONTENT (LIKE THIS REPORT) OUTPERFORM A PDF? Watch Mike Follett, Managing Director at Lumen Research explain. AND THEY’RE CREATING LONGER CONTENT. VERY SUCCESSFUL CONTENT MARKETERS AREN’T JUST USING A GREATER VARIETY OF FORMATS. ON AVERAGE, THEY’RE CREATING LONGER CONTENT PIECES. OUR AVERAGE PIECE OF CONTENT MARKETING IS… 481 WORDS VERY SUCCESSFUL CONTENT MARKETERS 338 WORDS NOT VERY SUCCESSFUL CONTENT MARKETERS WHICH CONTENT FORMATS SHOULD WE INCLUDE IN OUR NEXT SURVEY? * Infographics * Learning courses * LinkedIn carousels -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- SO, WHY AREN’T MORE MARKETERS GOING LONG? Whenever a marketer told us their average piece of content was less than 999 words long, we asked them why. Many said they found short content to be effective, but others told us they found it easier to personalize the content (48%), and easier to automate the content’s design (31%). -------------------------------------------------------------------------------- This suggests many marketers still don’t have the platforms they need to create and personalize engaging long-form content like eBooks, white papers, and reports at scale. WHAT IF YOUR EBOOK OR WHITE PAPER WAS A TURTL DOC? Just send us the PDF. We’ll show you how amazing your long-form content could be! Submit PDF <P>CONTENT DESIGN, PERSONALIZATION, AND PSYCHOLOGY</P> <P>DISCOVER HOW MARKETERS ARE SHAPING IT TO THEIR <B>BRAND AND AUDIENCE.</B></P> MARKETERS KNOW DESIGN MATTERS. BUT A LOT DON’T ALWAYS NAIL IT. A surprisingly large proportion of marketers (42%) aren’t controlling and aligning the visual presentation of everything they create. A small number even told us they rarely or never ensure the consistency of design across their content. -------------------------------------------------------------------------------- Almost all of this group (86%) said their business was missing opportunities as a direct result. Design consistency is another best practice that’s more likely to be second nature to a very successful content marketer, whether it’s using brand guidelines, templates or strict approval processes. 7 IN 10 VERY SUCCESSFUL CONTENT MARKETERS ALWAYS ENSURE THEIR CONTENT IS CONSISTENTLY DESIGNED … COMPARED TO 5 IN 10 FOR NOT VERY SUCCESSFUL CONTENT MARKETERS -------------------------------------------------------------------------------- WHICH HAS THE GREATEST IMPACT ON CONTENT PERFORMANCE? * Consistent design * Deep personalization * Psychology-led content creation MARKETERS KNOW PERSONALIZATION MATTERS, TOO. BUT MOST COULD BE GOING MUCH DEEPER. Almost every one of the marketers we spoke to personalizes at least some of their content. And when they do, they can see a range of highly desirable benefits. TOP THREE BENEFITS OF PERSONALIZATION: 60% SAW INCREASED ENGAGEMENT 53% SAW INCREASED LOYALTY 52% SAW INCREASED SALES WHAT OUR OWN DATA TELLS US ABOUT PERSONALIZATION Turtl data shows ‘deeply’ personalized content delivers 84% more attention and engagement than non-personalized content. But when we asked marketers how they personalize their content, we discovered just how much scope most have to up their game. Only one in three marketers say they do what we call ‘basic’ personalization — tailoring content with the recipient’s name or job role, or to reflect the recipient’s company. Even fewer say they use analytics to tailor content to recipients based on their preferences—though, once again, this was much more common among our group of ‘very successful’ marketers. Interestingly, content marketers in the US are much more likely to personalize. 45% of US respondents said they change the content based on the recipient’s job role, compared to just 24% of UK respondents. 4 IN 10 VERY SUCCESSFUL CONTENT MARKETERS USE ANALYTICS TO TAILOR CONTENT BASED ON RECIPIENT PREFERENCES, COMPARED TO 2 IN 10 FOR NOT VERY SUCCESSFUL CONTENT MARKETERS USE ANALYTICS TO TAILOR CONTENT BASED ON RECIPIENT’S PREFERENCES -------------------------------------------------------------------------------- SUCCESSFUL MARKETERS ARE WAY MORE LIKELY TO STUDY WHAT’S GOING ON IN THEIR PROSPECTS’ HEADS. When marketers judiciously apply the principles of behavioral psychology and behavioral economics to their content, the impact can be profound. But not all marketers are being led by the science. -------------------------------------------------------------------------------- Compared to their peers, very successful marketers are almost x3.5 more likely to always build content with behavioral psychology in mind. > Very successful marketers are almost x3.5 more likely to always build content > with behavioral psychology in mind. THE PSYCHOLOGY OF ATTENTION Why is having a little science a huge advantage for content marketers? Our Founder and CEO, Nick Mason, explains—with the help of shoes, obscure Italian battles, and Britney Spears. <P>CONTENT PERFORMANCE</P> <P>DISCOVER HOW MARKETERS ARE DEFINING AND <B>MEASURING THEIR CONTENT’S SUCCESS.</B></P> WHAT DOES A HIGH-PERFORMANCE STRATEGY LOOK LIKE? IS IT WHEN YOUR CONTENT GENERATES LEADS? OR DRIVES ENGAGEMENT? OR CONVERTS ENTHUSIASTIC PROSPECTS INTO HAPPY CUSTOMERS? A solid majority (58% to 59%) of marketers say they do judge content performance based on each of the outcomes above. The majority of very successful content marketers are also evaluating their content based on insights into reader intent and page dwell time. 94% OF MARKETERS AGREE DATA AND ANALYTICS ARE IMPORTANT TO THEIR B2B CONTENT MARKETING STRATEGY -------------------------------------------------------------------------------- WHAT METRICS ARE MARKETERS MEASURING? (TRY SAYING THAT FAST!) The most popular metric, by some margin, is how many clicks content gets and where those clicks occur. HOW TO MEASURE CONTENT PERFORMANCE Need a refresher on setting objectives, monitoring metrics, and scoring results? Here’s a quick guide -------------------------------------------------------------------------------- MEASURING CLICKS, LEADS AND BOUNCE RATES IS EQUALLY COMMON PRACTICE AMONG MARKETERS, REGARDLESS OF THE SUCCESS OF THEIR STRATEGY. But very successful marketers are more likely to have a keen eye on the number of times content is being read or downloaded, and how long their readers are spending in its thrall. WHAT CAN’T YOU MEASURE THAT YOU WISH YOU COULD? * How my content is performing compared to industry benchmarks * Which topics a specific individual is most interested in * How well I’m using psychology to maximize engagement <P>THE DISARMINGLY SIMPLE CONCLUSION</P> <P>SUCCESSFUL CONTENT MARKETING MAY DEPEND ON BEING DILIGENT, LOOKING AT THE DATA, AND GOING WHERE FEW OTHERS HAVE GONE BEFORE. <B>BUT IT’S NOT ROCKET SCIENCE.</B></P> THE ASTONISHING TAKEAWAY FROM OUR STUDY IS… NOT THAT ASTONISHING? IF A MARKETER IS CURRENTLY SEEING HUGE SUCCESS WITH THEIR CONTENT, THERE’S A GOOD CHANCE THEY’RE FOLLOWING SOME WELL-ESTABLISHED BEST PRACTICES: 01. Creating a mix of short and in-depth content 02. Using psychology to optimize engagement 03. Embracing the innovative and interactive 04. Applying data-driven personalization 05. Ensuring everything is visually on-brand 06. Measuring a deeper set of metrics That dedication to metrics speaks to a wider mindset shared by the most successful content marketers—and one of the biggest differences between them and their less successful counterparts. The fact is, very successful content marketers are more than twice as likely to take a strongly data-led approach to their B2B content marketing. > Very successful content marketers are more than 2x as likely to take a > strongly data-led approach. -------------------------------------------------------------------------------- And it’s a virtuous circle. Armed with a dashboard full of data to prove the impact of their content, they’re also seeing significantly larger upticks in their content budget, year on year. If that’s not a reason to sharpen up your content marketing, we don’t know what is. -------------------------------------------------------------------------------- WE HOPE YOU’VE FOUND THIS REPORT USEFUL, WHETHER IT’S REINFORCED YOUR HARD-WON CONTENT MARKETING EXPERIENCE, OR INSPIRED YOU TO CHANGE UP YOUR STRATEGY, AND USE YOUR GROWING BUDGET TO STEAL SOME IMPACTFUL MOVES FROM YOUR PEERS. We’re planning to conduct this type of survey, in bigger and better ways, year on year. -------------------------------------------------------------------------------- Let us know what question you’d most like to put to marketers next time around… THIS STUDY HAS IDENTIFIED SIX BEST PRACTICES. BUT WHICH DO YOU THINK IS THE MOST IMPORTANT? * Creating a mix of short and in-depth content * Using psychology to optimize engagement * Embracing the innovative and interactive * Applying data-driven personalization * Ensuring everything is visually on-brand * Measuring a deeper set of metrics Created with Sketch. word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 Cookie consent We use cookies to make your interactions with our website more meaningful. 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The purpose of the cookie is to determine if the user's browser supports cookies.bscookiehttps2 yearsThis cookie is a browser ID cookie set by Linked share Buttons and ad tags. _fbphttps3 monthsThis cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.frhttps3 monthsThe cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.VISITOR_INFO1_LIVEhttps5 months 27 daysThis cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.IDEhttps1 year 24 daysUsed by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.ANONCHKhttps10 minutesThe ANONCHK cookie, set by Bing, is used to store a user's session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalization as well.yt-remote-device-idhttpsneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.yt-remote-connected-deviceshttpsneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.driftt_aidhttps2 yearsThe driftt_aid cookie is an anonymous identifier token set by Drift.com for tracking purposes and helps to tie the visitor onto the website. The cookie also allows Drift to remember the information provided by the site visitor, through the chat on successive site visits.yt.innertube::nextIdhttpsneverThis cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.yt.innertube::requestshttpsneverThis cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen._mkto_trkhttps2 yearsThis cookie, provided by Marketo, has information (such as a unique user ID) that is used to track the user's site usage. The cookies set by Marketo are readable only by Marketo. Others Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. 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