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 * Product
   
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   Incident Management
   Incidents
   Incident context
   Escalations
   Playbooks
   Alerting
   Alerts
   Alert rules
   Noise Cancellation
   Slack
   Collaboration
   Teams
   Collaboration
   War rooms
   Monitoring
   Status Pages Reports
   Get Started
   Pricing Templates
   Integrations
   
   Product overview
   With unlimited alerts and integrations, Spike helps you bring clarity in
   incidents and reduce MTTR. Overview  
 * Product
   Incident Management
   Incidents
   Stay ahead of incidents in real-time
   Incident context
   Get the full picture for every incident
   Escalations
   Automatically escalate alerts to the right person
   Playbooks
   Automate common incident response actions
   Alerting
   Alerts
   Alerts on Phone calls, SMS, and more
   Alert rules
   Automated conditional alert routing
   Noise Cancellation
   Eliminate noise and unnecessary alerts
   Slack
   Powerful chatops with deep Slack integration
   Collaboration
   Teams
   Unite people in shared and dedicated spaces
   Collaboration
   Work together in resolving incidents
   War rooms
   Create and jump on a conference call instantly
   Monitoring
   Status Pages Reports
   Get Started
   Pricing Templates
   Integrations
   
   
   --------------------------------------------------------------------------------
   
   Product overview
   
   With unlimited alerts and integrations, Spike helps you bring clarity in
   incidents and reduce MTTR.
   
   Overview  
   
   Blog FAQ Schedule a demo
 * Incidents
 * Oncall
 * Integrations
 * Pricing
 * Blog
 * Enterprise

Changelog5 Sign up Login Sign up Login

Slack and SMS alert to oncall responders

Automation triggered


PROACTIVE INCIDENT RESPONSE WITH UNLIMITED ALERTS, ONCALL SCHEDULES, AND
BEAUTIFUL STATUS PAGES

Spike alerts you of incidents before your customers do. Get real-time alerts on
Phone calls, SMS, Slack, Microsoft Teams, and more for 80+ integrations

Get started Book a Demo


PROACTIVE INCIDENT RESPONSE WITH UNLIMITED ALERTS, ONCALL SCHEDULES, AND
BEAUTIFUL STATUS PAGES

Get started Book a Demo


SPIKE IN NUMBERS


OVER 15 MILLION INCIDENTS MANAGED AND NEARLY A MILLION ALERTS SENT

15 million +
Incidents processed
90,000+
Oncall shifts rotated
4500+
Integrations
750,000
Total alerts sent
200,000
Phone call alerts
65,000
Message alerts


TRUSTED BY 100S OF TEAMS ACROSS 40+ COUNTRIES





SIMPLE SETUP

Get up and running in 5 minutes without writing any code. Setup integrations,
alerts, and Done!


PREDICTIVE PRICING

Spike offers simple, affordable pricing options. Predictable pricing, unlimited
outcomes.


ONBOARD TEAMS

Easy setup and fast onboarding for dev and ops teams. No training needed to get
started.


INCIDENT MANAGEMENT

Effortlessly track incidents with automated priority and severity settings.
Real-time alerts via Phone calls, SMS, and more. Spike is always mindful of
work-life balance with noise cancellation enabled. Stay proactive and resolve
incidents collaboratively as a team.

Manage Incidents  
Noise cancellation  



ON-CALL MANAGEMENT

Our simple oncall management makes it foolproof for your team to distribute
alerts to keep services running without any hiccups. Quick setup, easy
scheduling and calendar integrations helps in responsive rotations of members.

 * 
   Are you Oncall?
 * 
   Who is Oncall?
 * 
   Oncall overrides
 * 
   Oncall shift alerts

Simple, flexible Oncall  
Start with our Oncall templates  



RESPONSE AUTOMATION

Automate common incident actions to control your incident management workflow.
Leverage automation, noise cancellation, and incident severity settings to
establish a distinct critical incident flow.

 * 
   Alert rules
 * 
   Automation
 * 
   Playbooks
 * 
   Trigger external scripts

Response Automation  



TEAMS & COLLABORATION

Managing and resolving incidents is a team effort. Bring your team together in
shared and dedicated spaces. Collaborate fast, and store notes on how every
incident is resolved for reference.

 * 
   Notes & comments
 * 
   Multi-channel support
 * 
   Alert multiple people
 * 
   Dedicated spaces for different teams

Resolve incidents as a team  



CHATOPS

Rich actionable alerts wherever you get your work done. Acknowledge & Resolve
incidents across any of these platforms.

Responders can take actions against an incident without visiting Spike.

 * 
   Slack
 * 
   Microsoft Teams
 * 
   Discord
 * 
   Telegram/Whatsapp

Triage on Slack  
All alerts  



NAVIGATING VARIOUS INCIDENT SCENARIOS

RESPONSE DURING A CRITICAL INCIDENT

AUTOMATE RESOLUTION OF A NON-CRITICAL INCIDENT

Try the World's Easiest Way to Manage Incidents and get Ahead of Service
Degradation and Disruptions

Get started Talk to us
 * Risk free 14 days trial
 * No credit card required


INTEGRATIONS

Spike integrates seamlessly and works with your stack. New integrations are
released frequently and your requests are given high priority.

There is also support for creating incidents via custom webhooks and emails.

Explore 80+ Integrations  



HANDPICKED FROM OUR BLOG


HISTORY AND EVOLUTION OF INCIDENT MANAGEMENT

Throughout history, from ancient empires to modern ops teams they have all
required an incident response plan.


WHAT DO SOFTWARE INCIDENTS REALLY COST?

CISQ reported that poor software quality costs the US alone a whopping $2.41
trillion


BASICS OF INCIDENT MANAGEMENT

Get started with understanding the very basics of Incident management


BUILDING A CULTURE OF INCIDENT RESPONSE

Building a good incident response plan and it starts with culture. It's more
than just solving problems.


DISCOVER MORE


INCIDENT MANAGEMENT

Incidents
Context   
Escalations
Playbooks


ALERTING

Alerts
Modes
Slack
No Noise


COLLABORATION

Comments
& Notes
Teams
War rooms


MONITORING

Status page
Reports   


PRODUCT

 * Overview
 * Pricing
 * Incident management
 * Playbooks
 * Oncall
 * Alerts
 * Escalations
 * Integrations
 * Alert Rules
 * Collaboration
 * Services
 * Status Page
 * Schedule a demo
 * FAQs


RESOURCES

 * Docs
 * Intro to Spike
 * What is an incident?
 * Incident lifecycle
 * Incident statuses


COMPARE

 * Spike.sh vs. Pagerduty
 * Spike.sh vs. Opsgenie
 * Spike.sh vs. Splunk On-Call (VictorOps)


COMPANY

 * Security
   
 * Contact us
 * Privacy policy
 * Terms & conditions
 * Media kit
 * All Systems Operational

Got questions? Get in touch with us at demo@spike.sh
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