help.firecape.com Open in urlscan Pro
2606:4700:3036::ac43:9f9a Public Scan

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Add Verdict Report

URL:
https://help.firecape.com/
Submission: On July 05 via api (July 5th 2024, 12:32:32 pm UTC) from US — Scanned from DE

Summary HTTP 10 Redirects Links 1 Behaviour Indicators

Summary

This website contacted 6 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 2606:4700:3036::ac43:9f9a, located in United States and belongs to CLOUDFLARENET, US. The main domain is help.firecape.com.
TLS certificate: Issued by GTS CA 1P5 on June 2nd 2024. Valid for: 3 months.

This is the only time help.firecape.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1	2606:4700:303... 2606:4700:3036::ac43:9f9a	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	2600:9000:264... 2600:9000:2646:7000:b:1881:c0:21	16509 (AMAZON-02) (AMAZON-02)
2	18.244.20.171 18.244.20.171	16509 (AMAZON-02) (AMAZON-02)
3	143.204.215.36 143.204.215.36	16509 (AMAZON-02) (AMAZON-02)
2	13.32.23.51 13.32.23.51	16509 (AMAZON-02) (AMAZON-02)
10	6

1 2606:4700:3036::ac43:9f9a (United States)

ASN13335 (CLOUDFLARENET, US)

help.firecape.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2600:9000:2646:7000:b:1881:c0:21 (United States)

ASN16509 (AMAZON-02, US)

d3eto7onm69fcz.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.244.20.171 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-20-171.fra56.r.cloudfront.net

d33v4339jhl8k0.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 143.204.215.36 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-36.fra53.r.cloudfront.net

beacon-v2.helpscout.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.32.23.51 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-23-51.fra56.r.cloudfront.net

d3hb14vkzrxvla.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
6	cloudfront.net d3eto7onm69fcz.cloudfront.net d33v4339jhl8k0.cloudfront.net d3hb14vkzrxvla.cloudfront.net	236 KB
3	helpscout.net beacon-v2.helpscout.net — Cisco Umbrella Rank: 14068	32 KB
1	firecape.com help.firecape.com	4 KB
10	3

	Domain	Requested by
3	beacon-v2.helpscout.net	help.firecape.com beacon-v2.helpscout.net
2	d3hb14vkzrxvla.cloudfront.net	beacon-v2.helpscout.net
2	d33v4339jhl8k0.cloudfront.net	help.firecape.com
2	d3eto7onm69fcz.cloudfront.net	help.firecape.com
1	help.firecape.com
10	5

This site contains links to these domains. Also see Links.

Domain
www.helpscout.com

Subject Issuer	Validity	Valid
firecape.com GTS CA 1P5	`2024-06-02` - `2024-08-31`	3 months	crt.sh
*.cloudfront.net Amazon RSA 2048 M01	`2023-10-10` - `2024-09-19`	a year	crt.sh
*.helpscout.net Amazon RSA 2048 M03	`2024-03-18` - `2025-04-15`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://help.firecape.com/
Frame ID: 153616B97585E457B8B8E4973D1F7EB7
Requests: 10 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Firecape

Page Statistics

10
Requests

100 %
HTTPS

40 %
IPv6

3
Domains

5
Subdomains

6
IPs

1
Countries

273 kB
Transfer

331 kB
Size

1
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: https://www.helpscout.com/knowledge-base/?co=Ecommerce.io&utm_source=docs&utm_medium=footerlink&utm_campaign=Docs+Branding
Title: Help Scout

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H3 200 Primary Request / Show response
help.firecape.com/ 13 KB
4 KB 487ms
437ms Document
text/html 2606:4700:3036::ac43:9f9a
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://help.firecape.com/
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 2606:4700:3036::ac43:9f9a , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 4b954ea7d7a1616a926364c4f7670536134dc907404ce3605dae5379535af93e

Request headers

Accept-Language: de-DE,de;q=0.9;q=0.9
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile: ?0
sec-ch-ua-platform: "Win32"

Response headers

alt-svc: h3=":443"; ma=86400
cf-cache-status: DYNAMIC
cf-ray: 89e760bd4eb69119-FRA
content-encoding: br
content-type: text/html; charset=utf-8
date: Fri, 05 Jul 2024 12:32:28 GMT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=qPBrq3LI4HARosfPVHOeeoB6KpeBkj09LdUCiPI6RsAtF1eE9ZdVobwm1t3LzMWXXbfFbLnDlnfVOwgtMcvNETlspnmdHjs9CbxWqCueLsKUlooUv58csq43gGmKwvnFlYnL5GsXDFih3lj7RCUs%2FQ%3D%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare

GET
H2 200 launch-1719418341004.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 114 KB
115 KB 89ms
26ms Stylesheet
text/css 2600:9000:2646:7000:b:1881:c0:21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1719418341004.css

Requested by

Host: help.firecape.com
URL: https://help.firecape.com/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2600:9000:2646:7000:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

openresty /

Resource Hash

709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://help.firecape.com/
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Fri, 05 Jul 2024 12:23:48 GMT
via: 1.1 c2bfbd57ba266fad66928f7d9fe2f1c6.cloudfront.net (CloudFront)
last-modified: Mon, 22 Jan 2024 07:46:42 GMT
server: openresty
x-amz-cf-pop: FRA60-P5
age: 524
etag: "9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache: Hit from cloudfront
content-type: text/css; charset=utf-8
cache-control: public, max-age=3600
content-length: 117042
x-amz-cf-id: HrBbi8dMgT66XzZT-b-7qRcF4JxOd59k0EsGIZNQB2vA8Dd5mrZUog==

GET
H2 200 firecape_dark_final_33.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5d4044072c7d3a2ec4bf9997/images/622f7e2dab585b230a8a0620/ 2 KB
3 KB 86ms
26ms Image
image/png 18.244.20.171
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://d33v4339jhl8k0.cloudfront.net/docs/assets/5d4044072c7d3a2ec4bf9997/images/622f7e2dab585b230a8a0620/firecape_dark_final_33.png
Requested by: Host: help.firecape.com
URL: https://help.firecape.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.244.20.171 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-244-20-171.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 84b67ef05e288378481c753ec2f754b7c6b6214a3c62aee222b33025e9f79605

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://help.firecape.com/
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Fri, 05 Jul 2024 12:03:37 GMT
via: 1.1 e4f83d72be7853fbcceb590827a5b68a.cloudfront.net (CloudFront)
last-modified: Mon, 14 Mar 2022 17:41:02 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P11
age: 1732
x-amz-server-side-encryption: AES256
etag: "fb86d2e53aa3135cb8da25d1c23f0c32"
x-cache: Hit from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 2306
x-amz-cf-id: _6Kffq9EGh2Ui5xu4_TX4nKVJEQV1n5dBqZd2VqIrdRs0tcEujCipA==

GET
H2 200 app3.min.js Show response
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 116 KB
116 KB 134ms
72ms Script
application/javascript 2600:9000:2646:7000:b:1881:c0:21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js

Requested by

Host: help.firecape.com
URL: https://help.firecape.com/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2600:9000:2646:7000:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

openresty /

Resource Hash

baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://help.firecape.com/
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Fri, 05 Jul 2024 11:51:29 GMT
via: 1.1 c2bfbd57ba266fad66928f7d9fe2f1c6.cloudfront.net (CloudFront)
last-modified: Mon, 22 Jan 2024 07:46:42 GMT
server: openresty
x-amz-cf-pop: FRA60-P5
age: 2463
etag: "75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=3600
content-length: 118353
x-amz-cf-id: Z0_-3Ih_kZU-BNJs-_m29qPvUs8eazqnCQRRNk89aifzAg70TZ8PRA==

GET
DATA 200
OK truncated
/ 2 KB
2 KB Font
application/x-font-ttf

General

Check archive.org

Show headers Download Go to

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 6c5f871741c69e29a0bb4f5273cdd8ccf8a9a03ad9e4043f2505aa188ecf611e

Request headers

Referer
Origin: https://help.firecape.com
Accept-Language: de-DE,de;q=0.9;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Content-Type: application/x-font-ttf;charset=utf-8

GET
H2 200 / Show response
beacon-v2.helpscout.net/ 458 B
904 B 113ms
24ms Script
application/javascript 143.204.215.36
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://beacon-v2.helpscout.net/

Requested by

Host: help.firecape.com
URL: https://help.firecape.com/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

143.204.215.36 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-143-204-215-36.fra53.r.cloudfront.net

Software

AmazonS3 /

Resource Hash

c79c60a15ddf99c49c9be1a9ef6e9fdf916fd5af755281192042dca805918cb9

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://help.firecape.com/
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Fri, 05 Jul 2024 12:31:31 GMT
content-encoding: gzip
via: 1.1 269bfdd288bfea5423a4e9e701777da6.cloudfront.net (CloudFront)
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
x-amz-cf-pop: FRA53-C1
age: 59
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
content-length: 327
x-xss-protection: 1; mode=block
referrer-policy: strict-origin-when-cross-origin
last-modified: Mon, 24 Jun 2024 11:05:59 GMT
server: AmazonS3
etag: "60ffb109161748804413d256559e4fb3"
vary: Accept-Encoding, Origin
x-frame-options: SAMEORIGIN
content-type: application/javascript
cache-control: max-age=120, s-maxage=120, public
accept-ranges: bytes
x-amz-cf-id: QHa-mKyMMghUjpFIRmt3m3q9ObSC0Z2N5nIlbuKQQT1MXpCczjAXcQ==

GET
H2 200 icon48.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5d4044072c7d3a2ec4bf9997/images/622f7de4c1688a6d26a750ff/ 997 B
1 KB 28ms
27ms Other
image/png 18.244.20.171
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://d33v4339jhl8k0.cloudfront.net/docs/assets/5d4044072c7d3a2ec4bf9997/images/622f7de4c1688a6d26a750ff/icon48.png
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.244.20.171 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-244-20-171.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 04be780989c46515f6cee76c73b470f7cea9c3080e2fa714de0adf417a590021

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://help.firecape.com/
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Fri, 05 Jul 2024 12:03:38 GMT
via: 1.1 e4f83d72be7853fbcceb590827a5b68a.cloudfront.net (CloudFront)
last-modified: Mon, 14 Mar 2022 17:39:49 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P11
age: 1731
x-amz-server-side-encryption: AES256
etag: "7e65ca5e2d3ffdd5574f1b196e8c3b63"
x-cache: Hit from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 997
x-amz-cf-id: -vx-rEzy7Sc8_wcLpJvPyTknQhPwNSDt7c6L6-9DUsasT7SSTk3OoA==

GET
H2 200 vendor.ec06f8ec.js Show response
beacon-v2.helpscout.net/static/js/ 51 KB
18 KB 32ms
31ms Script
application/javascript 143.204.215.36
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://beacon-v2.helpscout.net/static/js/vendor.ec06f8ec.js

Requested by

Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

143.204.215.36 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-143-204-215-36.fra53.r.cloudfront.net

Software

AmazonS3 /

Resource Hash

ab850ad464108a322046664c880f5366f3eff6edafbc2ca74d39ddf8805299fd

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://help.firecape.com/
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Fri, 05 Jul 2024 11:56:15 GMT
content-encoding: gzip
via: 1.1 269bfdd288bfea5423a4e9e701777da6.cloudfront.net (CloudFront)
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
x-amz-cf-pop: FRA53-C1
age: 2174
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
content-length: 17759
x-xss-protection: 1; mode=block
referrer-policy: strict-origin-when-cross-origin
last-modified: Mon, 24 Jun 2024 11:06:00 GMT
server: AmazonS3
etag: "4f7df3b96aea0e17614278fab0e93749"
vary: Accept-Encoding, Origin
x-frame-options: SAMEORIGIN
content-type: application/javascript
cache-control: max-age=315360000, s-maxage=7200, public
accept-ranges: bytes
x-amz-cf-id: YTJ_nZrSQNiqc21LrikutYQV7-AroIxFdyLfuvPzfYQJ6wJWcCMBIA==

GET
H2 200 main.898b28f0.js Show response
beacon-v2.helpscout.net/static/js/ 31 KB
13 KB 36ms
36ms Script
application/javascript 143.204.215.36
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://beacon-v2.helpscout.net/static/js/main.898b28f0.js

Requested by

Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

143.204.215.36 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-143-204-215-36.fra53.r.cloudfront.net

Software

AmazonS3 /

Resource Hash

75c2d147f82d5ff9d3819ccd85fdb1641a29f64629f892617fab66823ec74e4a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer: https://help.firecape.com/
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Fri, 05 Jul 2024 11:56:15 GMT
content-encoding: gzip
via: 1.1 269bfdd288bfea5423a4e9e701777da6.cloudfront.net (CloudFront)
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
x-amz-cf-pop: FRA53-C1
age: 2174
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
content-length: 12629
x-xss-protection: 1; mode=block
referrer-policy: strict-origin-when-cross-origin
last-modified: Mon, 24 Jun 2024 11:06:00 GMT
server: AmazonS3
etag: "9416758caed32466cc9ce84a715cb65f"
vary: Accept-Encoding, Origin
x-frame-options: SAMEORIGIN
content-type: application/javascript
cache-control: max-age=315360000, s-maxage=7200, public
accept-ranges: bytes
x-amz-cf-id: dQdDAf5gjDGQ1dnxaNwpbvPCxlJ1XKApYBgj8xufHg8NpSn7aW0Iug==

GET
H2 404 2a258c21-cff6-4199-89b5-6f3d04713c37 Show response
d3hb14vkzrxvla.cloudfront.net/v1/ 119 B
875 B 474ms
473ms XHR
application/json 13.32.23.51
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://d3hb14vkzrxvla.cloudfront.net/v1/2a258c21-cff6-4199-89b5-6f3d04713c37

Requested by

Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.ec06f8ec.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.32.23.51 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-32-23-51.fra56.r.cloudfront.net

Software

Resource Hash

cc2ff3b181343639c1dcc190b012383b17773ec9ed5ef6a0458ba07128288977

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

correlationId: 8972d531-a8ec-4e6b-8b51-9be7a9df6a88
sec-ch-ua: "Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Helpscout-Release: 2.2.200
Accept-Language: de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Accept: application/json, text/plain, */*
Beacon-Device-ID: b066ed10-72e8-4245-9364-07f4e1517fbb
Referer: https://help.firecape.com/
Beacon-Device-Instance-ID: 8c8dceba-6918-49ba-9eaf-849c44f1b81b
Helpscout-Origin: Beacon-Embed
sec-ch-ua-platform: "Win32"

Response headers

date: Fri, 05 Jul 2024 12:32:29 GMT
strict-transport-security: max-age=31536000; includeSubDomains
via: 1.1 99399b4523bd3370d7a592870d630ec8.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA56-C2
x-cache: Error from cloudfront
x-ratelimit-remaining-ai-ask-hour: 25
x-ratelimit-remaining-identify-hour: 25
x-ratelimit-limit-general-minute: 60
x-ratelimit-remaining-conversations-hour: 10
x-ratelimit-limit-identify-hour: 25
x-ratelimit-remaining-chat-tokens-hour: 25
x-ratelimit-limit-conversations-hour: 10
x-ratelimit-limit-attachments-hour: 10
vary: Origin,Access-Control-Request-Method
content-type: application/json
access-control-allow-origin: https://help.firecape.com
x-ratelimit-remaining-general-minute: 60
access-control-expose-headers: Resource-ID
access-control-allow-credentials: true
x-ratelimit-remaining-attachments-hour: 10
x-ratelimit-limit-ai-ask-hour: 25
x-amz-cf-id: KndjCKFXSC8hhvPf-M87056dPaAKG-dCuTmzsDH__j0RThtVzA-9mA==
x-ratelimit-limit-chat-tokens-hour: 25

OPTIONS
H2 200 2a258c21-cff6-4199-89b5-6f3d04713c37
d3hb14vkzrxvla.cloudfront.net/v1/ 0
0 247ms
120ms Preflight 13.32.23.51
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://d3hb14vkzrxvla.cloudfront.net/v1/2a258c21-cff6-4199-89b5-6f3d04713c37

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.32.23.51 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-32-23-51.fra56.r.cloudfront.net

Software

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Accept: */*
Access-Control-Request-Headers: beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method: GET
Origin: https://help.firecape.com
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials: true
access-control-allow-headers: beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods: GET
access-control-allow-origin: https://help.firecape.com
allow: GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length: 0
date: Fri, 05 Jul 2024 12:32:28 GMT
strict-transport-security: max-age=31536000; includeSubDomains
vary: Origin,Access-Control-Request-Method
via: 1.1 99399b4523bd3370d7a592870d630ec8.cloudfront.net (CloudFront)
x-amz-cf-id: -mHaJdn92NtXNcaTbg5nXXAvXdm-oP6K48qpPG4mTWHwN72ZA1SWVQ==
x-amz-cf-pop: FRA56-C2
x-cache: Miss from cloudfront
x-ratelimit-limit-ai-ask-hour: 25
x-ratelimit-limit-attachments-hour: 10
x-ratelimit-limit-chat-tokens-hour: 25
x-ratelimit-limit-conversations-hour: 10
x-ratelimit-limit-general-minute: 60
x-ratelimit-limit-identify-hour: 25
x-ratelimit-remaining-ai-ask-hour: 25
x-ratelimit-remaining-attachments-hour: 10
x-ratelimit-remaining-chat-tokens-hour: 25
x-ratelimit-remaining-conversations-hour: 10
x-ratelimit-remaining-general-minute: 60
x-ratelimit-remaining-identify-hour: 25

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			help.firecape.com/	1970-01-21 06:35:18	Name: PLAY_SESSION Value: "c2dbfbcb8fe26eb54fb9bdf60eb0f2117960fed6-siteId=5d4044072c7d3a2ec4bf9998&hs.session.id=Cj9f5JSsG79JfLR9LYkhWbTSDMKlENWyX6DMeiRqikKRImHM2dVtt0PdEWEBoKFj&hs.session.exp=1720269148084"

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
network	error	URL: https://d3hb14vkzrxvla.cloudfront.net/v1/2a258c21-cff6-4199-89b5-6f3d04713c37 Message: Failed to load resource: the server responded with a status of 404 ()

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

beacon-v2.helpscout.net
d33v4339jhl8k0.cloudfront.net
d3eto7onm69fcz.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
help.firecape.com
13.32.23.51
143.204.215.36
18.244.20.171
2600:9000:2646:7000:b:1881:c0:21
2606:4700:3036::ac43:9f9a
04be780989c46515f6cee76c73b470f7cea9c3080e2fa714de0adf417a590021
4b954ea7d7a1616a926364c4f7670536134dc907404ce3605dae5379535af93e
6c5f871741c69e29a0bb4f5273cdd8ccf8a9a03ad9e4043f2505aa188ecf611e
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
75c2d147f82d5ff9d3819ccd85fdb1641a29f64629f892617fab66823ec74e4a
84b67ef05e288378481c753ec2f754b7c6b6214a3c62aee222b33025e9f79605
ab850ad464108a322046664c880f5366f3eff6edafbc2ca74d39ddf8805299fd
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
c79c60a15ddf99c49c9be1a9ef6e9fdf916fd5af755281192042dca805918cb9
cc2ff3b181343639c1dcc190b012383b17773ec9ed5ef6a0458ba07128288977

help.firecape.com Open in urlscan Pro 2606:4700:3036::ac43:9f9a Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page Statistics

10 Requests

100 %HTTPS

40 %IPv6

3 Domains

5 Subdomains

6 IPs

1 Countries

273 kBTransfer

331 kBSize

1 Cookies

1 Outgoing links

Redirected requests

10 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

1 Cookies

1 Console Messages

Indicators

help.firecape.com Open in urlscan Pro
2606:4700:3036::ac43:9f9a Public Scan

Screenshot
Live screenshot

Full Image

10
Requests

100 %
HTTPS

40 %
IPv6

3
Domains

5
Subdomains

6
IPs

1
Countries

273 kB
Transfer

331 kB
Size

1
Cookies

10 HTTP transactions
1 data transactions