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STAR WARS
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QUALITY IMPROVEMENT - A long time ago in a galaxy far, far away....
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A long time ago in a galaxy far,
far away....

Quality
Improvement


EPISODE IV


A NEW HOPE

In 2015, for most employees of the Trust, QI was merely the name of a popular
quiz show. Staff were driven by compliance and felt unequipped to make changes
for good. Recognising this, Clare P and Celia S brought in the improvement
master Richard Bohmer to start staff thinking in a different way. These case
based discussions were thought provoking, but high level and the need for a more
utilitarian approach was apparent.

A group of rebels decided to develop a new approach and started the improvement
academy in 2016, training small numbers of staff in the skills of improvement.

In 2017, this core group linked with like minded people throughout the nation
and joined the QSIR network. The rebel high command of Jenny, Emma, Becky and
Aroon trained to be QSIR - Practioners: skilled in the high arts of improvement
and able to train disciples of their own.

So began the QI journey....

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