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Submitted URL: http://unemployment.oregon.gov/
Effective URL: https://unemployment.oregon.gov/
Submission: On May 28 via api from DE — Scanned from DE
Effective URL: https://unemployment.oregon.gov/
Submission: On May 28 via api from DE — Scanned from DE
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Skip to language switcher Skip to navigation Skip to content In observance of Memorial Day, the Unemployment Insurance program will not accept inbound calls on Monday, May 27. Because of the holiday, benefits may be delayed by one day, and claimants may not be able to see their claims online until Wednesday, May 29. * English * Español * አማርኛ * عربى * 简体中文 * 繁體中文 * فارسی * 한국어 * ພາສາລາວ * русский * Soomaali * Tiếng Việt Menu * FAQs * Apply now * WorkSource Oregon * Partners * Employers * Contact Us -------------------------------------------------------------------------------- * What is UI? * What is UI? * Benefits Calculator * Glossary * Laws and Rules * Am I Eligible? * Am I Eligible? * Claimant Handbook * Adjudication * Appeals Process * Lack of Reported Wages * School Workers * Expired Claims and Restarting a Claim * Interstate Claims * How Do I File? * How Do I File? * Frances Online * What Happens After I File? * What Happens After I File? * Verify Your Identity * Claim Determination * Payment Options * Weekly Claims * 1099-G * Job Seeking and WorkSource Oregon * Verify Your Identity * Verify Your Identity * Protect Yourself from Fraud * Additional Programs * Additional Programs * Self-Employment Assistance * Training Unemployment Insurance * Work Share * Trade Act * Pandemic Programs * Overpayments * Resources * Resources * Forms * Need Help? * What is UI? * Benefits Calculator * Glossary * Laws and Rules * Am I Eligible? * Claimant Handbook * Adjudication * Appeals Process * Lack of Reported Wages * School Workers * Expired Claims and Restarting a Claim * Interstate Claims * How Do I File? * Frances Online * What Happens After I File? * Verify Your Identity * Claim Determination * Payment Options * Weekly Claims * 1099-G * Job Seeking and WorkSource Oregon * Verify Your Identity * Protect Yourself from Fraud * Additional Programs * Self-Employment Assistance * Training Unemployment Insurance * Work Share * Trade Act * Pandemic Programs * Overpayments * Resources * Forms * Need Help? Search this site Search UNEMPLOYMENT INSURANCE BENEFITS ARE NOW LIVE IN FRANCES ONLINE! Frances Online, the new, easy-to-use online system for Unemployment Insurance (UI) benefits is live! Modern and mobile-friendly, you can now do a lot more things online through self-serve features. The first thing claimants need to do is create a Frances Online account. For useful tips, “how-to” guides, videos, and more, go to our Frances Online resources page. As anticipated, the UI Contact Center is experiencing high call volumes since Unemployment Insurance (UI) benefits went live in Frances Online. Remember, you can use the customer service channels in Frances Online before calling the UI Contact Center. You can use the Contact Us form, the Live Chat features, or message us directly from your Frances Online account. You can also ask “the Owl,” the online Frances chat bot, questions about how to use Frances Online. In your account, you can check the status of a claim, view new documents, upload documents and provide requested information online, or make a payment. Learn more at unemployment.oregon.gov/frances. LEARN HOW TO APPLY FOR UNEMPLOYMENT INSURANCE Learn about how to apply for unemployment insurance and what documents and information you will need. Then start your application in Frances Online. How Do I File? FRANCES ONLINE Unemployment Insurance benefits are now live in Frances Online! The first thing UI customers with an active claim need to do is create a Frances Online account at frances.oregon.gov. After creating an account, you can submit your weekly claims using Frances Online! Learn more VERIFY YOUR IDENTITY The Oregon Employment Department works hard to prevent fraud and identity theft to protect workers and businesses. We verify your identity so you can get your unemployment benefits quickly. You can read more about how the agency fights fraud and how to protect yourself and others. We have created a detailed list of acceptable identification documents. Verify Your Identity REPORT UNEMPLOYMENT INSURANCE FRAUD If you have information about unemployment insurance fraud, please complete our fraud referral at the link below or call 503-947-1995 or 1-877-668-3204. We review all tips that we receive, regardless of how much information you provide. The more details you can give when reporting unemployment insurance fraud, the more it will help us investigate. Report Unemployment Insurance Fraud ADJUDICATION After you send us your claim for unemployment insurance, we will review it to determine your eligibility. At times, we might have only a few follow-up questions for you, and at other times, your claim might be complex or have issues that require us to do a thorough review known as adjudication. This page provides more information about situations that might cause us to thoroughly investigate your claim or even to deny or reduce benefits, as well as your options for appealing an administrative decision we make. About the Adjudication Process GET HELP LOOKING FOR WORK For help looking for a job or retraining for a different industry, use WorkSource Oregon services in your area. Most people are required to register for employment services after filing an initial application for benefits. If you live in Oregon or near Oregon but regularly commute to work in Oregon, you will need to register in iMatchSkills and then meet with WorkSource Oregon staff one on one (online or in person) to complete a reemployment orientation. Get Help Looking for Work GET CONNECTED WITH OTHER HELPFUL RESOURCES The Oregon Employment Department and other organizations offer a variety of resources for workers, employers and other Oregon residents. Resources EMPLOYERS Are you an employer or business owner looking for information? Visit the Employment Department’s Employer website for specific information about reporting requirements, contributions, and programs like Work Share, which can help you avoid layoffs. Employers LISTEN TO THE HANDBOOK A new way to experience the Unemployment Insurance Claimant Handbook is online. You can listen to an audio version of the handbook on Apple Podcasts, Google Podcasts, Spotify, or your favorite podcast service. More languages are coming soon. Listen on Spotify * Web Accessibility * Supported Browsers * Confidentiality Disclaimer * Terms and Conditions * Media * OED * Need help? | ¿Necesita ayuda? | Нужна помощь? | Cần trợ giúp? | 需要帮助？| 需要幫助？| 도움이 필요하시나요? | ຕ້ອງການຊ່ວຍເຫຼືອບໍ? | እርዳታ ይፈልጋሉ? | Ma u baahan tahay caawimaad? | نیاز به کمک دارید؟ | هل تحتاج إلى المساعدة؟ We recommend using the latest version of Google Chrome, Mozilla Firefox, or Microsoft Edge. Site last updated: May 28, 2024 © 2024 Oregon Employment Department. All rights reserved.