support.microsoft.com Open in urlscan Pro
72.247.224.165 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://mucp.api.account.microsoft.com/m/v2/c?r=AIAACOWBM2ER76KHYQVLQ55P2I6DJZ4EFPAPCKQWE54BYZ4LHXAZC4QYO633PZWJCADFXLOM6D2LZ5SU5F7OI5T...
Effective URL:
https://support.microsoft.com/contactus
Submission: On November 18 via api (November 18th 2019, 8:01:12 am UTC) from BE

Summary HTTP 58 Redirects Links 81 Behaviour Indicators

Summary

This website contacted 12 IPs in 4 countries across 7 domains to perform 58 HTTP transactions. The main IP is 72.247.224.165, located in United States and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 2 on February 27th 2018. Valid for: 2 years.

This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	65.52.108.105 65.52.108.105	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
3 21	72.247.224.165 72.247.224.165	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
9	2a02:26f0:6c0... 2a02:26f0:6c00:19e::356e	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2.16.186.41 2.16.186.41	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
3	2a02:26f0:6c0... 2a02:26f0:6c00:18d::37	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a01:4a0:1338... 2a01:4a0:1338:28::c38a:ff10	201011 (NETZBETRI...) (NETZBETRIEB-GMBH)
3	2a02:26f0:6c0... 2a02:26f0:6c00:28a::2db0	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	3.224.224.125 3.224.224.125	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
19	40.77.226.250 40.77.226.250	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
1 2	40.90.22.184 40.90.22.184	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
1	2a02:26f0:6c0... 2a02:26f0:6c00:196::13b8	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a02:26f0:6c0... 2a02:26f0:6c00:283::a8b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 1	40.126.1.166 40.126.1.166	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
58	12

1 65.52.108.105 (Boydton, United States) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

mucp.api.account.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

21 72.247.224.165 (United States) 3 redirects

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a72-247-224-165.deploy.static.akamaitechnologies.com

support.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 2a02:26f0:6c00:19e::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

www.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2.16.186.41 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)
PTR: a2-16-186-41.deploy.static.akamaitechnologies.com

statics-marketingsites-neu-ms-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00:18d::37 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

mem.gfx.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a01:4a0:1338:28::c38a:ff10 (Germany)

ASN201011 (NETZBETRIEB-GMBH, DE)

img-prod-cms-rt-microsoft-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00:28a::2db0 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

cdnssl.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 3.224.224.125 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-3-224-224-125.compute-1.amazonaws.com

conductor.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

19 40.77.226.250 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

web.vortex.data.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 40.90.22.184 (San Jose, United States) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.live.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:196::13b8 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

cdn.optimizely.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:283::a8b (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

compass-ssl.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 40.126.1.166 (Dublin, Ireland) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.microsoftonline.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
51	microsoft.com 4 redirects mucp.api.account.microsoft.com support.microsoft.com www.microsoft.com web.vortex.data.microsoft.com compass-ssl.microsoft.com	959 KB
4	clicktale.net cdnssl.clicktale.net conductor.clicktale.net	52 KB
3	gfx.ms mem.gfx.ms	50 KB
2	live.com 1 redirects login.live.com	505 B
2	akamaized.net statics-marketingsites-neu-ms-com.akamaized.net img-prod-cms-rt-microsoft-com.akamaized.net	5 KB
1	microsoftonline.com 1 redirects login.microsoftonline.com	2 KB
1	optimizely.com cdn.optimizely.com	756 B
58	7

	Domain	Requested by
21	support.microsoft.com	3 redirects support.microsoft.com
19	web.vortex.data.microsoft.com	support.microsoft.com
9	www.microsoft.com	support.microsoft.com www.microsoft.com
3	cdnssl.clicktale.net	support.microsoft.com cdnssl.clicktale.net
3	mem.gfx.ms	support.microsoft.com mem.gfx.ms
2	login.live.com	1 redirects mem.gfx.ms
1	login.microsoftonline.com	1 redirects
1	compass-ssl.microsoft.com	support.microsoft.com
1	cdn.optimizely.com	support.microsoft.com
1	conductor.clicktale.net	cdnssl.clicktale.net
1	img-prod-cms-rt-microsoft-com.akamaized.net	support.microsoft.com
1	statics-marketingsites-neu-ms-com.akamaized.net	support.microsoft.com
1	mucp.api.account.microsoft.com	1 redirects
58	13

This site contains links to these domains. Also see Links.

Domain
www.microsoft.com
products.office.com
www.xbox.com
onedrive.live.com
outlook.live.com
www.skype.com
www.onenote.com
azure.microsoft.com
go.microsoft.com
visualstudio.microsoft.com
developer.microsoft.com
docs.microsoft.com
store.office.com
account.microsoft.com
msdn.microsoft.com
technet.microsoft.com
channel9.msdn.com
careers.microsoft.com
news.microsoft.com
privacy.microsoft.com

Subject Issuer	Validity	Valid
support.microsoft.com Microsoft IT TLS CA 2	`2018-02-27` - `2020-02-27`	2 years	crt.sh
www.microsoft.com Microsoft IT TLS CA 5	`2019-10-21` - `2021-10-21`	2 years	crt.sh
a248.e.akamai.net DigiCert Secure Site ECC CA-1	`2019-08-13` - `2020-08-12`	a year	crt.sh
mem.gfx.ms Microsoft IT TLS CA 2	`2018-02-05` - `2020-02-05`	2 years	crt.sh
*.clicktale.net DigiCert SHA2 Secure Server CA	`2019-10-06` - `2020-11-04`	a year	crt.sh
*.vortex.data.microsoft.com Microsoft IT TLS CA 5	`2018-01-30` - `2020-01-30`	2 years	crt.sh
cdn.optimizely.com DigiCert ECC Secure Server CA	`2018-11-24` - `2020-02-23`	a year	crt.sh
compass-ssl.microsoft.com Microsoft IT TLS CA 5	`2018-03-14` - `2020-03-13`	2 years	crt.sh
*.login.live.com Microsoft IT TLS CA 2	`2018-06-29` - `2020-06-29`	2 years	crt.sh

This page contains 5 frames:

Primary Page: https://support.microsoft.com/contactus
Frame ID: A24144CBE13EE93DC1625120888F2107
Requests: 54 HTTP requests in this frame

Frame: https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
Frame ID: DC163E3364E6E7A99DE91579E3D81BAB
Requests: 1 HTTP requests in this frame

Frame: https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1574064047&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=ae3024f1-228f-4e14-1393-155868aa7687&partnerId=smc
Frame ID: 2E4BD69668575350989DE64A718A51D4
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: D85394165890CF58DF256377A8DEEBEB
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: 727452D59B17C8E6CB934FB798C3D857
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAACOWBM2ER76KHYQVLQ55P2I6DJZ4EFPAPCKQWE54BYZ4LHXAZC4QYO633PZWJCAD... HTTP 302
https://support.microsoft.com/ContactUs HTTP 301
https://support.microsoft.com/contactus Page URL

Detected technologies

Windows Server (Operating Systems) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

IIS (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Page Statistics

58
Requests

100 %
HTTPS

46 %
IPv6

7
Domains

13
Subdomains

12
IPs

4
Countries

1065 kB
Transfer

3742 kB
Size

8
Cookies

81 Outgoing links

These are links going to different origins than the main page.

URL: https://www.microsoft.com/
Title: Microsoft

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/home
Title: Office

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/
Title: Windows

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/surface
Title: Surface

Search URL Search Domain Scan URL

URL: https://www.xbox.com/
Title: Xbox

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/sale?icid=gm_nav_L0_salepage
Title: Deals

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-apps
Title: Windows apps

Search URL Search Domain Scan URL

URL: https://onedrive.live.com/about/en-us/
Title: OneDrive

Search URL Search Domain Scan URL

URL: https://outlook.live.com/owa/
Title: Outlook

Search URL Search Domain Scan URL

URL: https://www.skype.com/en/
Title: Skype

Search URL Search Domain Scan URL

URL: https://www.onenote.com/
Title: OneNote

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/devices
Title: PCs & tablets

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/accessories/en-us
Title: Accessories

Search URL Search Domain Scan URL

URL: https://www.xbox.com/en-us/games/xbox-one?xr=shellnav
Title: Xbox games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-games
Title: PC games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/games/windows?icid=TopNavWindowsGames
Title: Windows digital games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/movies-and-tv?icid=TopNavMoviesTv
Title: Movies & TV

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/
Title: Microsoft Azure

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/dynamics365/home
Title: Microsoft Dynamics 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/microsoft-365
Title: Microsoft 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise
Title: Microsoft Industry

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sql-server/
Title: Data platform

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?linkid=2026638
Title: Microsoft Advertising

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/licensing/default
Title: Licensing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/net/
Title: .NET

Search URL Search Domain Scan URL

URL: https://visualstudio.microsoft.com/
Title: Visual Studio

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/cloud-platform/windows-server
Title: Windows Server

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/windows
Title: Windows Dev Center

Search URL Search Domain Scan URL

URL: https://docs.microsoft.com/en-us/
Title: Docs

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/home
Title: Microsoft Store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/rewards
Title: Microsoft Rewards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download/default.aspx
Title: Free downloads & security

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education?icid=CNavMSCOML0_Studentsandeducation
Title: Education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=TopNavStoreLocations
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/gift-cards
Title: Gift cards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sitemap.aspx
Title: View Sitemap

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/buy
Title: 0

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/Accessibility/disability-answer-desk
Title: Disability Answer Desk

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-pro-x/8vdnrp2m6hhc?activetab=overview
Title: Surface Pro X

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-laptop-3/8VFGGH1R94TM?activetab=overview
Title: Surface Laptop 3

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-pro-7/8N17J0M5ZZQS?activetab=overview
Title: Surface Pro 7

Search URL Search Domain Scan URL

URL: https://store.office.com/en-us/appshome.aspx
Title: Office apps

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/
Title: Account profile

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download
Title: Download Center

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409
Title: Microsoft Store support

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409
Title: Returns

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/orders
Title: Order tracking

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=en-us_UF_FAS
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/buy-online-pick-up-in-store?icid=uhf_footer_bopuis
Title: Buy online, pick up in store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/events?icid=en_us_store_uhf_events
Title: In-store events

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education
Title: Microsoft in education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education/products/office/default.aspx
Title: Office for students

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/academic/compare-office-365-education-plans
Title: Office 365 for schools

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/education?icid=CNavfooter_Studentsandeducation
Title: Deals for students & parents

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/community/education/
Title: Microsoft Azure in education

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/
Title: Azure

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=808093
Title: AppSource

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/automotive
Title: Automotive

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/government
Title: Government

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/health
Title: Healthcare

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/manufacturing
Title: Manufacturing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/financial-services/banking-and-capital-markets
Title: Financial services

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/retail-consumer-goods
Title: Retail

Search URL Search Domain Scan URL

URL: https://msdn.microsoft.com/en-us
Title: Developer Network

Search URL Search Domain Scan URL

URL: https://technet.microsoft.com/en-us
Title: TechNet

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/store/register
Title: Microsoft developer program

Search URL Search Domain Scan URL

URL: https://channel9.msdn.com/
Title: Channel 9

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/office
Title: Office Dev Center

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/garage/
Title: Microsoft Garage

Search URL Search Domain Scan URL

URL: https://careers.microsoft.com/
Title: Careers

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/about
Title: About Microsoft

Search URL Search Domain Scan URL

URL: https://news.microsoft.com/
Title: Company news

Search URL Search Domain Scan URL

URL: https://privacy.microsoft.com/en-us
Title: Privacy at Microsoft

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/investor/default.aspx
Title: Investors

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/diversity/
Title: Diversity and inclusion

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/accessibility
Title: Accessibility

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/security/default.aspx
Title: Security

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=206977
Title: Terms of use

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=521839
Title: Privacy and cookies

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/trademarks
Title: Trademarks

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/devices/safety-and-eco
Title: Safety & eco

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAACOWBM2ER76KHYQVLQ55P2I6DJZ4EFPAPCKQWE54BYZ4LHXAZC4QYO633PZWJCADFXLOM6D2LZ5SU5F7OI5TJWIDND7RVFHGUSYUKWDRM5DOO2P7R5FBPRAHAWQYWX4JUH4XAOG6UNWCFUVWQQ4VUM7KNRYI&d=AIAACXYJ73MNI5DTPDLLWIOWCBYLUUP5I4X4572M4UE4BEJLALVB6XFLIXWOIQUYLSR7ELXCAJBX5DDOPJD5ISZTFQCRL72F3RSXR2ZJTGM2SLO2YU7LYD2BUHDP5XXIAAGMCKSOKOMXWN5H4GIN4LZCTMXVGXL5O2RM23F4OWF4SEORVK2D2VL7&i=AIAADILKIDGHNNG6OER4WHBT2WSPVBUAYDV3E4KB6FSEJ6XEBIHJZTMY2AANH2XKYHIPRSYEAUEUOWGGNS7NWO6KT4EAZ5XKYAPCBMNN7UBSNL6SHFNVXRYSMWI4WFJIQZPGOPL3FYE5M3HRUH7SWLXUH4UWKZJI4AZ2ZCBUXCBGWLAWCHQQQTGXGLOQ2UND5VYFUFGSN52JKLRTNODLRWFGITIHR3JQZFO2INZZNT5ESZ4TJZU7FCDV2CE774PZ7SZ2FBOYFXJVDFSSZTD7CJ5HCUND2QI HTTP 302
https://support.microsoft.com/ContactUs HTTP 301
https://support.microsoft.com/contactus Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 7

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.19319.2 HTTP 301
https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19319.2

Request Chain 17

https://support.microsoft.com/app/virtualagentservice/api/silentauth HTTP 302
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1574064048&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

Request Chain 54

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=27d1ec28-b84c-4211-924f-6c3b50c9a686%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=c55d71d4-37f8-49ca-bbf8-362d5ea4bb41&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=3761604d-faca-4eaa-a67c-d3513a7b4baf HTTP 302
https://support.microsoft.com/silentauth

58 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set contactus Show response
support.microsoft.com/
Redirect Chain

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAACOWBM2ER76KHYQVLQ55P2I6DJZ4EFPAPCKQWE54BYZ4LHXAZC4QYO633PZWJCADFXLOM6D2LZ5SU5F7OI5TJWIDND7RVFHGUSYUKWDRM5DOO2P7R5FBPRAHAWQYWX4JUH4XAOG6UNWCFUVWQQ...
https://support.microsoft.com/ContactUs
https://support.microsoft.com/contactus

78 KB
16 KB

104ms
104ms

Document
text/html

72.247.224.165
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

4d3337d5104207767595f306b8ddf0e940e35eed5dfd4b57f2c79b7c71e300c7

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js

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AKAMAI-ASN1

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Full URL

https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:18d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

515d9ef410fbbe18b3b19cb1236ad9e54034a8d99feb09421bc17506db4fde9c

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 18 Nov 2019 08:00:48 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Vary: Accept-Encoding
Content-Type: application/javascript
Expires: Mon, 18 Nov 2019 12:48:14 GMT
Cache-Control: public, no-transform, max-age=43200
Connection: keep-alive
Content-Length: 9240
X-UA-Compatible: IE=edge

GET
H2 200 RE1Mu3b
img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/ 4 KB
4 KB 28ms
4ms Image
image/png 2a01:4a0:1338:28::c38a:ff10
NETZBETRIEB-GMBH

General

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Show headers Download Go to Show image

Full URL: https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server: 2a01:4a0:1338:28::c38a:ff10 , Germany, ASN201011 (NETZBETRIEB-GMBH, DE),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: 112fec798b78aa02e102a724b5cb1990c0f909bc1d8b7b1fa256eab41bbc0960

Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-cms-cdninvalkey: am:RE1Mu3b
date: Mon, 18 Nov 2019 08:00:48 GMT
x-aspnet-version: 4.0.30319
x-source-length: 4054
x-powered-by: ASP.NET
status: 200
x-activityid: b7e9b3b8-76fb-44c4-bee3-e3d71a372a1f
x-deployment: a89a5014e89c41b7b60a64d7ee950637
content-length: 4054
timing-allow-origin: *
last-modified: Wed, 13 Nov 2019 20:07:10 GMT
server: Microsoft-IIS/10.0
x-datacenter: NorthEU
content-type: image/png
access-control-allow-origin: *
cache-control: public, max-age=43536
x-instance: Resizer.Web_IN_5
content-location: https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31
expires: Mon, 18 Nov 2019 20:06:24 GMT

GET
H2 200 b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js Show response
cdnssl.clicktale.net/www32/ptc/ 61 KB
14 KB 20ms
6ms Script
text/javascript 2a02:26f0:6c00:28a::2db0
AKAMAI-ASN1

General

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Full URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:28a::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: /
Resource Hash: 6a375cddb442f4a88ace1ed89bb2e061e6280443968084b74bd7e1201ed17fca

Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 18 Nov 2019 08:00:48 GMT
content-encoding: gzip
access-control-allow-origin: *
vary: Accept-Encoding
content-type: text/javascript; charset=utf-8
status: 200
cache-control: public, max-age=600
content-length: 13653
expires: Mon, 18 Nov 2019 08:10:48 GMT

GET
H2 200 monitor-latest.js Show response
cdnssl.clicktale.net/www/ 61 KB
19 KB 29ms
11ms Script
application/javascript 2a02:26f0:6c00:28a::2db0
AKAMAI-ASN1

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Full URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:28a::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
Resource Hash: 9d8a2811fe6cec544f8e4ba7915c7ee8d4caa72257d97bf4f8964dae6c621ff6

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/contactus
Origin: https://support.microsoft.com

Response headers

date: Mon, 18 Nov 2019 08:00:48 GMT
content-encoding: gzip
last-modified: Sun, 07 Apr 2019 08:45:15 GMT
server: Microsoft-IIS/8.5
access-control-allow-origin: *
etag: "809f4d381eedd41:0"
vary: Accept-Encoding
content-type: application/javascript
status: 200
cache-control: max-age=86400
accept-ranges: bytes
content-length: 19662
expires: Tue, 19 Nov 2019 08:00:48 GMT

GET
H2 200 WR-latest.js Show response
cdnssl.clicktale.net/www/ 55 KB
19 KB 32ms
15ms Script
application/javascript 2a02:26f0:6c00:28a::2db0
AKAMAI-ASN1

General

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Full URL: https://cdnssl.clicktale.net/www/WR-latest.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:28a::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
Resource Hash: bcfca2eaed822191dee3275828f70a74476c84f2e3a927c1f49cf7b6da7e3436

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/contactus
Origin: https://support.microsoft.com

Response headers

date: Mon, 18 Nov 2019 08:00:48 GMT
content-encoding: gzip
last-modified: Sun, 27 Oct 2019 12:47:27 GMT
server: Microsoft-IIS/8.5
access-control-allow-origin: *
etag: "8019e8afc48cd51:0"
vary: Accept-Encoding
content-type: application/javascript
status: 200
cache-control: max-age=86400
accept-ranges: bytes
content-length: 18702
expires: Tue, 19 Nov 2019 08:00:48 GMT

POST
H/1.1 200
OK monitor
conductor.clicktale.net/ 1 B
259 B 490ms
121ms Other
text/plain 3.224.224.125
Amazon.com

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Full URL: https://conductor.clicktale.net/monitor?t=preinit&p=162&2=1564736219356986&v=1.5.5&7=https%3A%2F%2Fsupport.microsoft.com%2Fcontactus&3=5805031101569579&4=720554226202089&5=0
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 3.224.224.125 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-3-224-224-125.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/contactus
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Mon, 18 Nov 2019 08:00:48 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1
Content-Type: text/plain

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/normal/ 40 KB
41 KB 239ms
223ms Font
application/font-woff 2a02:26f0:6c00:19e::356e
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/normal/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:19e::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

1ee846986fbf0bfc9f0996f563d748589a32b29af6a6e444312c5a4da27504c1

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Mon, 18 Nov 2019 08:00:48 GMT
last-modified: Mon, 14 Oct 2019 19:54:47 GMT
x-rtag: RT
etag: "d14a83bc982d51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=309269
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 41280

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 223ms
34ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageView%27&time=%272019-11-18T08%3A00%3A48.324Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27QXG1qQpk15cIesa9E%2FkSbh.0%27&-ver=%271.0%27&-impressionGuid=%27bfd5bd04-4bd5-41b4-8826-8d731ca76d5d%27&-pageName=%27Home%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fcontactus%27&-market=%27en-us%27&-resHeight=1200&-resWidth=1600&-pageTags=%27%7B%22metaTags%22%3A%7B%22ms.partnerId%22%3A%22%22%2C%22ms.refView%22%3A%22%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.cV%22%3A%226ROj4LjrEkuttJX4.0%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Ccogs-gethelpdeeplink-3%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cce-aatest-1%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Cvafx-dcp-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7Csps-devices-psd2-1%7Csps-bc-psd2%7Csps-xbox-power-1%7Csps-awa-fix-1%7Camc-spampredict-1%7Cvafx-proxybot-1%7Cvafx-outage-1%7Csps-canonical-1%7Cvafx-ons-1%7Ccogs-makebiggerguidecta-0%7Ccogs-findversionguidecta-1%7C%22%2C%22ms.pageType%22%3A%22%22%2C%22ms.isNative%22%3A%22%22%2C%22ms.muid%22%3A%2239FF0CB3B4A76E733D3602ABB54D6F61%22%7D%7D%27&-behavior=0&*baseType=%27Ms.Content.PageView%27&*cookieEnabled=true&*cookies=%27ms-asid%3D7c2b7155-3ef3-4658-8dbc-d0a68c48aeb9%3B%27&*isJs=true&*isLoggedIn=false&*flashInstalled=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-3%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-1%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-makebiggerguidecta-0%2CCT%3ASMCcogs-findversionguidecta-1%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

40e86d7df7a6d6a8ab9a1134010484e370f07b950df08bfbbf5b001ab25016c7

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 08:00:48 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: /ZD9RDlgTUKjRBorJTH/zA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1

200
OK

Cookie set silentauth Show response
support.microsoft.com/app/virtualagentservice/api/ Frame DC16
Redirect Chain

https://support.microsoft.com/app/virtualagentservice/api/silentauth
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1574064048&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3F...
https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

2 KB
1 KB

67ms
66ms

Document
text/html

72.247.224.165
Akamai Technologies

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Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

bed415e3f6e47a730999cfff20d35b0c290c65c529aeabfaf587650586d166e5

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: cross-site
Sec-Fetch-Mode: nested-navigate
Referer: https://support.microsoft.com/contactus
Accept-Encoding: gzip, deflate, br
Cookie: smc_expid=smc-survey-feat-1|smc-survey-elg-1|cogs-gethelpdeeplink-3|vafx-entry-point-2|com-getsupport-1|ce-aatest-1|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|vafx-outage-1|sps-canonical-1|vafx-ons-1|cogs-makebiggerguidecta-0|cogs-findversionguidecta-1|; SMCsiteLang=en-US; SMCsiteDir=ltr; smcflighting=100; MC1=GUID=6ddaf534393f4d1093c1b29e0a310590&HASH=6dda&LV=201911&V=4&LU=1574064048601; MS0=61e3f8c0b6f54716af55573d36da75d0; smc_expt=2019-11-18T08:00:48.5934549Z; MSFPC=GUID=1350cf9feae34736857bdf1fd086cb1d&HASH=1350&LV=201911&V=4&LU=1574064048605
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/contactus

Response headers

Content-Type: text/html
Server: Microsoft-IIS/10.0
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Mon, 18 Nov 2019 08:00:49 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Mon, 18 Nov 2019 08:00:49 GMT
Content-Length: 677
Connection: keep-alive
Set-Cookie: smcflighting=100; path=/; domain=.microsoft.com
Strict-Transport-Security: max-age=86400 ; includeSubDomains

Redirect headers

status: 302
cache-control: no-cache, no-store
pragma: no-cache
content-type: text/html; charset=utf-8
expires: Mon, 18 Nov 2019 07:59:49 GMT
location: https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
server: Microsoft-IIS/10.0
p3p: CP="DSP CUR OTPi IND OTRi ONL FIN"
set-cookie: uaid=d05529cdebb64b6e95b0a9ccb4d3237d; domain=login.live.com; Secure; path=/; HttpOnly MSPRequ=id=288908&lt=1574064049&co=1; domain=login.live.com; Secure; path=/; HttpOnly
referrer-policy: strict-origin-when-cross-origin
ppserver: PPV: 30 H: BY1PPF8151284B5 V: 0
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
x-xss-protection: 1; mode=block
date: Mon, 18 Nov 2019 08:00:48 GMT
content-length: 0

GET
H2 200 7962161087.js Show response
cdn.optimizely.com/js/ 87 B
756 B 27ms
10ms Script
text/javascript 2a02:26f0:6c00:196::13b8
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL

https://cdn.optimizely.com/js/7962161087.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_256_GCM

Server

2a02:26f0:6c00:196::13b8 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

AmazonS3 /

Resource Hash

fc81e2817053dcbfc4ea75b58195551553a2cefe9cee0e2f598784d8b0e7f4d0

Security Headers

Name	Value
Strict-Transport-Security	max-age=15768000

Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-amz-meta-pci_enabled: False
x-amz-version-id: m6woCCOYme1QdN12hsSdMlmxf92nP59i
content-encoding: gzip
x-amz-request-id: 2AB67110379B51D8
status: 200
access-control-max-age: 86400
date: Mon, 18 Nov 2019 08:00:48 GMT
x-amz-replication-status: COMPLETED
server-timing: cdn;desc="AkamaiION";dur=0,rtt;desc="4";dur=0,cdnip;desc="2a02:26f0:6c00:196::13b8";dur=0,cdnmap;desc="";dur=0,proto;desc="h2";dur=0
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https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/?iecbust=1574064048374

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https://www.microsoft.com/mwf/_h/v3.54/mwf.app/fonts/mwfmdl2-v3.54.woff

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Host: support.microsoft.com
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123ms XHR
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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.vendor.application.v3.min.js

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1 KB 121ms
96ms XHR
text/html 72.247.224.165
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https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

Requested by

Host: support.microsoft.com
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Response headers

Date: Mon, 18 Nov 2019 08:00:48 GMT
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GET
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OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 170ms
35ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Show headers Download Go to

Full URL

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Host: support.microsoft.com
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Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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Response headers

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X-Content-Type-Options: nosniff
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Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 170ms
35ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageAction%27&time=%272019-11-18T08%3A00%3A48.417Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%276ROj4LjrEkuttJX4.10%27&-ver=%271.0%27&-impressionGuid=%273eaad0bc-13b2-4489-827f-c64909101a25%27&-pageName=%27contactus%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%27&-pageTags=%27%7B%22metaTags%22%3A%7B%22env%22%3A%22prod%22%2C%22market%22%3A%22en-us%22%2C%22ms.partnerId%22%3A%22smc%22%2C%22ms.refView%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.cV%22%3A%226ROj4LjrEkuttJX4.9%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Ccogs-gethelpdeeplink-3%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cce-aatest-1%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Cvafx-dcp-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7Csps-devices-psd2-1%7Csps-bc-psd2%7Csps-xbox-power-1%7Csps-awa-fix-1%7Camc-spampredict-1%7Cvafx-proxybot-1%7Cvafx-outage-1%7Csps-canonical-1%7Cvafx-ons-1%7Ccogs-makebiggerguidecta-0%7Ccogs-findversionguidecta-1%7C%22%2C%22ms.pageType%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%22%2C%22ms.isNative%22%3A%22false%22%2C%22ms.muid%22%3A%2239FF0CB3B4A76E733D3602ABB54D6F61%22%2C%22ms.asid%22%3A%227c2b7155-3ef3-4658-8dbc-d0a68c48aeb9%22%2C%22ms.vlid%22%3A%224078133d-36f4-04d7-a286-574cd2b76c6f%22%7D%7D%27&-contentVer=%272.0%27&-market=%27en-us%27&-actionType=%27A%27&-behavior=20&-content=%27%5B%7B%22contentName%22%3A%22as-ghrd-tested-for-redirection%22%2C%22contentId%22%3A%22as-ghrd-tested-for-redirection%22%2C%22meetsOsRequirements%22%3Afalse%2C%22isDevEject%22%3Afalse%2C%22isRunningNativeLegacy%22%3Afalse%2C%22isRunningUwp%22%3Afalse%2C%22ms-asid%22%3A%227c2b7155-3ef3-4658-8dbc-d0a68c48aeb9%22%7D%5D%27&*baseType=%27Ms.Content.PageAction%27&*timeToAction=750&*cookieEnabled=true&*cookies=%27ms-asid%3D7c2b7155-3ef3-4658-8dbc-d0a68c48aeb9%3B%27&*isJs=true&*isLoggedIn=false&*isManual=true&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-3%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-1%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-makebiggerguidecta-0%2CCT%3ASMCcogs-findversionguidecta-1%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A39FF0CB3B4A76E733D3602ABB54D6F61%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

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GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1Header/ 2 KB
1 KB 148ms
111ms XHR
text/html 72.247.224.165
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

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Reverse DNS

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Software

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Response headers

Date: Mon, 18 Nov 2019 08:00:48 GMT
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GET
H/1.1 200
OK smcsurvey Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 985 B
2 KB 237ms
131ms XHR
application/json 72.247.224.165
Akamai Technologies

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Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/smcsurvey?iecbust=1574064048421

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

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Software

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Security Headers

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Request headers

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Response headers

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Date: Mon, 18 Nov 2019 08:00:48 GMT
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Expires: Mon, 18 Nov 2019 08:00:48 GMT

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/bold/ 36 KB
36 KB 117ms
117ms Font
application/font-woff 2a02:26f0:6c00:19e::356e
AKAMAI-ASN1

General

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Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/bold/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

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last-modified: Mon, 14 Oct 2019 19:54:47 GMT
x-rtag: RT
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strict-transport-security: max-age=31536000
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content-length: 36876

GET
H/1.1 200
OK meBoot.min.js Show response
mem.gfx.ms/scripts/me/MeControl/10.19284.2/en-US/ 125 KB
27 KB 71ms
71ms Script
application/javascript 2a02:26f0:6c00:18d::37
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL

https://mem.gfx.ms/scripts/me/MeControl/10.19284.2/en-US/meBoot.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:18d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Response headers

Date: Mon, 18 Nov 2019 08:00:48 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 12 Oct 2019 08:12:32 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 27111
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 167ms
36ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T08%3A00%3A48.453Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%276ROj4LjrEkuttJX4.14%27&-operationName=%27%2F%2Fauth%2Fme-control-loaded%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fauth%2Fme-control-loaded%27&-latencyMs=3&-targetUri=%27%2F%2Fauth%2Fme-control-loaded%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*description=%27Event%20triggered%20by%20auth%20service%20when%20we%20are%20having%20issues%20loading%20me%20control%20shell%20-%20when%20this%20happens%20we%20use%20the%20fallback%20L0Header%20as%20Universal%20Header%20is%20not%20available%20at%20all%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-3%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-1%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-makebiggerguidecta-0%2CCT%3ASMCcogs-findversionguidecta-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
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Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

3ac97011a075a1514a6585f6e2e75619358dc409d68cf6dc53dccc62e262a035

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 08:00:48 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: DpypIZfinUuwSOU+db/kHA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 160ms
34ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T08%3A00%3A48.462Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%276ROj4LjrEkuttJX4.14%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-latencyMs=84&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-3%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-1%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-makebiggerguidecta-0%2CCT%3ASMCcogs-findversionguidecta-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

13ecc8e4058bca291d4a31906fa10f2ab0ce35e7d7a5230c1f949c488dd44605

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 08:00:47 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 3HhvdsQoe0+5NOAVkpxi5g.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 106ms
34ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T08%3A00%3A48.533Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%276ROj4LjrEkuttJX4.14%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=131&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-3%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-1%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-makebiggerguidecta-0%2CCT%3ASMCcogs-findversionguidecta-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

40e86d7df7a6d6a8ab9a1134010484e370f07b950df08bfbbf5b001ab25016c7

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 08:00:48 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 9L2Uk7+z/kawlgSoPitXOA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
DATA 200
OK truncated
/ 360 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 593dbe4f1db37a6da9d5f732bc4bb17eb419e2c9e42bd4b3d897bca85fa131b2

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 105ms
35ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T08%3A00%3A48.542Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%276ROj4LjrEkuttJX4.14%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=130&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-3%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-1%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-makebiggerguidecta-0%2CCT%3ASMCcogs-findversionguidecta-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

d73f7375a7a50bfb0a5f258eab324fdbcd8f923688d7395420c673ff616138fe

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 08:00:47 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 7yNAwZyU00C9ghnLAJKZHQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 107ms
36ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T08%3A00%3A48.545Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%276ROj4LjrEkuttJX4.14%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-latencyMs=171&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-3%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-1%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-makebiggerguidecta-0%2CCT%3ASMCcogs-findversionguidecta-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

eb9f416f8fdcd0aff765da041d1e5baba44b2fb78678e30392438a74d7718846

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 08:00:48 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: s2ZRcakbL0mLgLKkO82zZw.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png
compass-ssl.microsoft.com/assets/d1/c4/ 17 KB
18 KB 50ms
11ms Image
image/png 2a02:26f0:6c00:283::a8b
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://compass-ssl.microsoft.com/assets/d1/c4/d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png?n=VA%20Avatar%20Revision%20-%20White%20%e2%80%93%201%20.png
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:283::a8b , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash: b2901f408265c7a9d8d5cfe0c8865e27289949848862945f8a3eda85898100be

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-lease-status: unlocked
x-ms-blob-type: BlockBlob
Date: Mon, 18 Nov 2019 08:00:48 GMT
Last-Modified: Tue, 02 Jan 2018 23:41:02 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
Content-MD5: bj1oAO75z/S5SrwCUlXrKw==
ETag: "0x8D5523A48985AC5"
Content-Type: image/png
x-ms-request-id: 159024a4-701e-0103-494a-df893f000000
Cache-Control: max-age=31536000
x-ms-version: 2011-08-18
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 17558

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semilight/ 33 KB
33 KB 14ms
14ms Font
application/font-woff 2a02:26f0:6c00:19e::356e
AKAMAI-ASN1

General

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Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semilight/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:19e::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

a5bd6ac93cfa45a3508534eec86855b84f8555a24214034cc9200aa9f1f475e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Mon, 18 Nov 2019 08:00:48 GMT
last-modified: Mon, 14 Oct 2019 19:54:47 GMT
x-rtag: RT
etag: "afe6ac3bc982d51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=1142177
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 33980

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 95ms
36ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T08%3A00%3A48.599Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%276ROj4LjrEkuttJX4.15%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=179&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-3%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-1%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-makebiggerguidecta-0%2CCT%3ASMCcogs-findversionguidecta-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

25cac5078e253de8816f843a1db9d4d5f21f83dcd7b520d5ad8a98f8ac3d2b85

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 08:00:47 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 6/QLTpwEwEC2tD8GHJb7ng.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 142ms
69ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-11-18T08%3A00%3A48.604Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%276ROj4LjrEkuttJX4.15%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%2F%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%2F%27&-latencyMs=203&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-3%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-1%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-makebiggerguidecta-0%2CCT%3ASMCcogs-findversionguidecta-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

3ac97011a075a1514a6585f6e2e75619358dc409d68cf6dc53dccc62e262a035

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 18 Nov 2019 08:00:48 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: eRbaEOY25UeoXjvG3/+xSg.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 108ms
35ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dc061906a24f44dd39e8d2beda235723d%26HASH%3Dc061%26LV%3D201911%26V%3D4%26LU%3D1574064048523%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 109ms
35ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D95a509dd371741bf8ceb2138a6e1c2ed%26HASH%3D95a5%26LV%3D201911%26V%3D4%26LU%3D1574064048527%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 38ms
38ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D1350cf9feae34736857bdf1fd086cb1d%26HASH%3D1350%26LV%3D201911%26V%3D4%26LU%3D1574064048605%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H2 200 Me.srf
login.live.com/ Frame 2E4B 0
0 165ms
165ms Document
text/html 40.90.22.184
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1574064047&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=ae3024f1-228f-4e14-1393-155868aa7687&partnerId=smc

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/scripts/me/MeControl/10.19284.2/en-US/meBoot.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.90.22.184 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Microsoft-IIS/10.0 /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: login.live.com
:scheme: https
:path: /Me.srf?wa=wsignin1.0&rpsnv=13&ct=1574064047&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=ae3024f1-228f-4e14-1393-155868aa7687&partnerId=smc
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site: cross-site
sec-fetch-mode: nested-navigate
referer: https://support.microsoft.com/en-us/contactus/
accept-encoding: gzip, deflate, br
cookie: uaid=d05529cdebb64b6e95b0a9ccb4d3237d; MSPRequ=id=288908&lt=1574064049&co=1
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

status: 200
cache-control: no-cache, no-store
pragma: no-cache
content-type: text/html; charset=utf-8
content-encoding: gzip
expires: Mon, 18 Nov 2019 07:59:49 GMT
vary: Accept-Encoding
server: Microsoft-IIS/10.0
p3p: CP="DSP CUR OTPi IND OTRi ONL FIN"
set-cookie: uaid=ae3024f1228f4e141393155868aa7687; domain=login.live.com; Secure; path=/; HttpOnly MSPRequ=id=288908&lt=1574064049&co=2; domain=login.live.com; Secure; path=/; HttpOnly
referrer-policy: strict-origin-when-cross-origin
ppserver: PPV: 30 H: BY1PPF8151284B5 V: 0
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
x-xss-protection: 1; mode=block
date: Mon, 18 Nov 2019 08:00:48 GMT
content-length: 4078

GET
H/1.1 200
OK meCore.min.js Show response
mem.gfx.ms/scripts/me/MeControl/10.19284.2/en-US/ 85 KB
14 KB 26ms
26ms Script
application/javascript 2a02:26f0:6c00:18d::37
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://mem.gfx.ms/scripts/me/MeControl/10.19284.2/en-US/meCore.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:18d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

a666ee5c412b03f970cd2c16fdddb343b0966c57416e9edcc0e7f13cae71b3b6

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 18 Nov 2019 08:00:49 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 12 Oct 2019 08:12:32 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 13497
X-UA-Compatible: IE=edge

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 34ms
34ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D1350cf9feae34736857bdf1fd086cb1d%26HASH%3D1350%26LV%3D201911%26V%3D4%26LU%3D1574064048605%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H2 200 cartcount Show response
www.microsoft.com/store/buy/ Frame D853 1 KB
938 B 22ms
22ms Document
text/html 2a02:26f0:6c00:19e::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/store/buy/cartcount

Requested by

Host: www.microsoft.com
URL: https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/11-240c7b/63-077520/a4-34de62/1b-c96630/db-bc0148/dc-7e9864/78-4c7d22/38-74a735/16-4c1a9d/cd-23d3b0/6d-1e7ed0/b7-cadaa7/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/92-10345d/79-499886/7e-cda2d3/62-95a6e7/93-283c2d/e0-3c9860/91-97a04f/1f-100dea/33-abe4df/d6-c4d640?ver=2.0&iife=1

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:19e::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

d766a7197c6813c959cb7e6f03cdd0c336461cb3705ee671016fdb7734771eab

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: www.microsoft.com
:scheme: https
:path: /store/buy/cartcount
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site: same-site
sec-fetch-mode: nested-navigate
referer: https://support.microsoft.com/en-us/contactus/
accept-encoding: gzip, deflate, br
cookie: smcflighting=100; MC1=GUID=6ddaf534393f4d1093c1b29e0a310590&HASH=6dda&LV=201911&V=4&LU=1574064048601; MS0=61e3f8c0b6f54716af55573d36da75d0
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

status: 200
pragma: no-cache
content-type: text/html; charset=utf-8
content-encoding: gzip
x-activity-id: 212370e4-b1fb-4926-818c-fd11bfd98eb6
ms-cv: eXO7Z+Hn+EyTsGve.0
x-appversion: 1.0.7255.33705
x-az: {did:0f33282e4311401e958b35fb1cb65e20, rid: 39, sn: onestore-neu-prod, dt: 2019-11-10T04:36:57.5562630Z, bt: 2019-11-12T18:43:30.0000000Z}
ms-operation-id: adfb33ceef673c44bda7f76b6d18f6e6
p3p: CP="CAO CONi OTR OUR DEM ONL"
access-control-allow-methods: HEAD,GET,POST,PATCH,PUT,OPTIONS
x-xss-protection: 1; mode=block
content-length: 405
cache-control: max-age=86400
expires: Tue, 19 Nov 2019 08:00:49 GMT
date: Mon, 18 Nov 2019 08:00:49 GMT
vary: Accept-Encoding
tls_version: tls1.2
strict-transport-security: max-age=31536000
x-rtag: Str

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semibold/ 35 KB
35 KB 14ms
14ms Font
application/font-woff 2a02:26f0:6c00:19e::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semibold/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.vendor.application.v3.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:19e::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

942e5dd201200674506b0df50c1afef021fff6d5bd7bb7f600ded8617dbcb386

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Mon, 18 Nov 2019 08:00:49 GMT
last-modified: Mon, 28 Oct 2019 18:13:12 GMT
x-rtag: RT
etag: "2bad5cbb8dd51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=783797
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 35900

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 38ms
37ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D1350cf9feae34736857bdf1fd086cb1d%26HASH%3D1350%26LV%3D201911%26V%3D4%26LU%3D1574064048605%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 35ms
34ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D1350cf9feae34736857bdf1fd086cb1d%26HASH%3D1350%26LV%3D201911%26V%3D4%26LU%3D1574064048605%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H/1.1

200
OK

Cookie set silentauth Show response
support.microsoft.com/ Frame 7274
Redirect Chain

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=2...
https://support.microsoft.com/silentauth

1 KB
1 KB

86ms
56ms

Document
text/html

72.247.224.165
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/silentauth

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Resource Hash

f0a7ef6394dc2ad0382c582a59b7758302a1be1a7718a86936803e87b80ff180

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: cross-site
Sec-Fetch-Mode: nested-navigate
Referer: https://support.microsoft.com/en-us/contactus/
Accept-Encoding: gzip, deflate, br
Cookie: smc_expid=smc-survey-feat-1|smc-survey-elg-1|cogs-gethelpdeeplink-3|vafx-entry-point-2|com-getsupport-1|ce-aatest-1|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|vafx-outage-1|sps-canonical-1|vafx-ons-1|cogs-makebiggerguidecta-0|cogs-findversionguidecta-1|; SMCsiteLang=en-US; SMCsiteDir=ltr; smcflighting=100; MC1=GUID=6ddaf534393f4d1093c1b29e0a310590&HASH=6dda&LV=201911&V=4&LU=1574064048601; MS0=61e3f8c0b6f54716af55573d36da75d0; smc_expt=2019-11-18T08:00:48.5934549Z; MSFPC=GUID=1350cf9feae34736857bdf1fd086cb1d&HASH=1350&LV=201911&V=4&LU=1574064048605
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

Content-Type: text/html; charset=utf-8
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Mon, 18 Nov 2019 08:00:49 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Mon, 18 Nov 2019 08:00:49 GMT
Content-Length: 717
Connection: keep-alive
Set-Cookie: smc_expt=2019-11-18T08:00:49.9622251Z; domain=support.microsoft.com; path=/ SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com
Strict-Transport-Security: max-age=86400 ; includeSubDomains

Redirect headers

Cache-Control: no-cache, no-store
Pragma: no-cache
Content-Type: text/html; charset=utf-8
Content-Encoding: gzip
Expires: -1
Location: https://support.microsoft.com/silentauth#error=login_required&error_description=AADSTS50058%3a+A+silent+sign-in+request+was+sent+but+no+user+is+signed+in.+The+cookies+used+to+represent+the+user%27s+session+were+not+sent+in+the+request+to+Azure+AD.+This+can+happen+if+the+user+is+using+Internet+Explorer+or+Edge%2c+and+the+web+app+sending+the+silent+sign-in+request+is+in+different+IE+security+zone+than+the+Azure+AD+endpoint+(login.microsoftonline.com).%0d%0aTrace+ID%3a+10e1fdad-645a-4458-8787-a400fd2a4f00%0d%0aCorrelation+ID%3a+c55d71d4-37f8-49ca-bbf8-362d5ea4bb41%0d%0aTimestamp%3a+2019-11-18+08%3a00%3a49Z&error_uri=https%3a%2f%2flogin.microsoftonline.com%2ferror%3fcode%3d50058&state=27d1ec28-b84c-4211-924f-6c3b50c9a686%7cfdf9885b-dd37-42bf-82e5-c3129ef5a302
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000; includeSubDomains
X-Content-Type-Options: nosniff
x-ms-request-id: 10e1fdad-645a-4458-8787-a400fd2a4f00
x-ms-ests-server: 2.1.9677.8 - DUB2 ProdSlices
x-ms-clitelem: 1,0,0,,
P3P: CP="DSP CUR OTPi IND OTRi ONL FIN"
Set-Cookie: buid=AQABAAEAAACQN9QBRU3jT6bcBQLZNUj70EgMP-AbAFweP4Ad9eBlyxvqWa3URyQEAOEVDRX16wJukYRh_iJrH4NQd8PFLd_TH-ye-U4WJTeBwnEHPVVRf6uITjHlSGhmh8dIWvKbbYcgAA; expires=Wed, 18-Dec-2019 08:00:49 GMT; path=/; secure; HttpOnly fpc=Av6pO8p8eIlNn5k4pLjcmWjmCAa9AQAAALFGZNUOAAAA; expires=Wed, 18-Dec-2019 08:00:49 GMT; path=/; secure; HttpOnly x-ms-gateway-slice=prod; path=/; SameSite=None; secure; HttpOnly stsservicecookie=ests; path=/; SameSite=None; secure; HttpOnly
Referrer-Policy: strict-origin-when-cross-origin
Date: Mon, 18 Nov 2019 08:00:49 GMT
Content-Length: 579

GET
H/1.1 200
OK adallibraries Show response
support.microsoft.com/bundles/ Frame 7274 203 KB
69 KB 17ms
17ms Script
text/javascript 72.247.224.165
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/bundles/adallibraries?v=vhLLhojywDs16o4cKEjfKdOga2vZ2L7j6dSggBlPbEY1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/silentauth

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

72.247.224.165 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a72-247-224-165.deploy.static.akamaitechnologies.com

Software

Resource Hash

3b64cb93963f051e13f99686a1644be6f6e8cbdacbf4585bc27bcbe963464548

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/silentauth
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 18 Nov 2019 08:00:50 GMT
Content-Encoding: gzip
Last-Modified: Sun, 17 Nov 2019 07:17:01 GMT
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: text/javascript; charset=utf-8
Cache-Control: public, max-age=718
Connection: keep-alive
Content-Length: 70399
Expires: Mon, 18 Nov 2019 08:12:48 GMT

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 116ms
28ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D1350cf9feae34736857bdf1fd086cb1d%26HASH%3D1350%26LV%3D201911%26V%3D4%26LU%3D1574064048605%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 29ms
29ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D1350cf9feae34736857bdf1fd086cb1d%26HASH%3D1350%26LV%3D201911%26V%3D4%26LU%3D1574064048605%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

Verdicts & Comments Add Verdict or Comment

116 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

8 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.support.microsoft.com/	1969-12-31 23:59:59	Name: smc_expt Value: 2019-11-18T08:00:48.5934549Z
support.microsoft.com/	1970-01-19 14:00:00	Name: MSFPC Value: GUID=1350cf9feae34736857bdf1fd086cb1d&HASH=1350&LV=201911&V=4&LU=1574064048605
.microsoft.com/	1970-01-19 14:00:00	Name: MC1 Value: GUID=6ddaf534393f4d1093c1b29e0a310590&HASH=6dda&LV=201911&V=4&LU=1574064048601
.microsoft.com/	1969-12-31 23:59:59	Name: smcflighting Value: 100
.microsoft.com/	1970-01-19 05:14:25	Name: MS0 Value: 61e3f8c0b6f54716af55573d36da75d0
.support.microsoft.com/	1969-12-31 23:59:59	Name: SMCsiteDir Value: ltr
.support.microsoft.com/	1969-12-31 23:59:59	Name: SMCsiteLang Value: en-US
.support.microsoft.com/	1969-12-31 23:59:59	Name: smc_expid Value: smc-survey-feat-1\|smc-survey-elg-1\|cogs-gethelpdeeplink-3\|vafx-entry-point-2\|com-getsupport-1\|ce-aatest-1\|smc-clicktale\|sps-premier-msaas-1\|vafx-snt-1\|sps-ppx-office-1\|sps-ppx-nonoffice-1\|sps-bcsurvey-1\|sps-oasproducts-1\|sps-surface-power-1\|vafx-dcp-1\|sps-devices-s2sauth-1\|tasmigrationmseg\|sps-sc-1\|vafx-rawlog-1\|vafx-enginev2-1\|sps-details-1\|amc-suspend-1\|sps-devices-psd2-1\|sps-bc-psd2\|sps-xbox-power-1\|sps-awa-fix-1\|amc-spampredict-1\|vafx-proxybot-1\|vafx-outage-1\|sps-canonical-1\|vafx-ons-1\|cogs-makebiggerguidecta-0\|cogs-findversionguidecta-1\|

6 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	error	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.vendor.application.v3.min.js(Line 122) Message: Local storage not supported
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	log	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js(Line 326) Message: Could not create SdkClientProxy. appid, partnerid or componentid were not provided.
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19318.2/virtualagent.application.min.js(Line 163) Message: Received cross-frame message, was unable to parse event.data: SyntaxError: Unexpected token D in JSON at position 0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.optimizely.com
cdnssl.clicktale.net
compass-ssl.microsoft.com
conductor.clicktale.net
img-prod-cms-rt-microsoft-com.akamaized.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
mucp.api.account.microsoft.com
statics-marketingsites-neu-ms-com.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
2.16.186.41
2a01:4a0:1338:28::c38a:ff10
2a02:26f0:6c00:18d::37
2a02:26f0:6c00:196::13b8
2a02:26f0:6c00:19e::356e
2a02:26f0:6c00:283::a8b
2a02:26f0:6c00:28a::2db0
3.224.224.125
40.126.1.166
40.77.226.250
40.90.22.184
65.52.108.105
72.247.224.165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support.microsoft.com Open in urlscan Pro 72.247.224.165 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

58 Requests

100 %HTTPS

46 %IPv6

7 Domains

13 Subdomains

12 IPs

4 Countries

1065 kBTransfer

3742 kBSize

8 Cookies

81 Outgoing links

Page URL History

Redirected requests

58 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

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Response headers

Request headers

Response headers

Redirect headers

Request headers

Response headers

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Request headers

Response headers

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Response headers

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Request headers

support.microsoft.com Open in urlscan Pro
72.247.224.165 Public Scan

Screenshot
Live screenshot

Full Image

58
Requests

100 %
HTTPS

46 %
IPv6

7
Domains

13
Subdomains

12
IPs

4
Countries

1065 kB
Transfer

3742 kB
Size

8
Cookies

58 HTTP transactions
1 data transactions