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Indeed General Terms of Service
* Indeed General Terms of Service
* * Introduction to Indeed’s Terms of Service
* A. Terms of Service for Job Seekers
* B. Terms of Service for Employers
* C. Terms of Service for Publishers
* D. Terms of Service for All Users
* E. Digital Services Act (“DSA”)
* Indeed Products Terms of Service
* * Indeed Ads Program Terms
* Indeed Resume Search/Smart Sourcing Program Terms
* Indeed Assessments Terms
* Indeed API Terms
* Indeed Hiring Platform Terms
* Indeed Vulnerability Reward Program
* Indeed Recruiter Extension Terms
* Text/Scan to Apply License Terms
* Indeed Affiliate Acceptable Use Policy
* Terms FAQ
* AI and AEDT FAQ
* Privacy Policy
* Cookie Policy
* Your California Privacy Rights
* Privacy FAQ
* Transparency Reporting
* Data Processing Agreement
* * SCHEDULE
* APPENDIX A
* APPENDIX B

Below you will find Indeed’s terms and conditions and information about our
cookie and privacy policies. We know we are giving a great deal of information.
Indeed does this for a reason: we want you to have as much knowledge about what
we do for you at Indeed as is possible. We do not want you to wonder about any
of our processes or procedures or guess as to what your interaction with Indeed
means. We want you to understand it, which is why we must explain it in detail.
We urge you to read these terms or any section of interest to you. You are
agreeing to proceed under them.

INDEED GENERAL TERMS OF SERVICE

Last Updated: May 10, 2024

INTRODUCTION TO INDEED’S TERMS OF SERVICE

Each time you access or use Indeed’s online and/or mobile services and websites,
including any Indeed mobile application and browser extension or plugin,
regardless of where it is downloaded from (collectively, the “Indeed Apps”), and
any software, service, feature, product, program and element (including e-mail
messages, notifications, and other messages) provided by or on behalf of Indeed
on or in connection with such services or websites (collectively, the “Site”),
including any products, programs, and services described in these Terms of
Service, (a) you represent that you have read and understand the Cookie
Policy and Privacy Policy; and (b) you are agreeing to the terms and conditions
of these Terms of Service (the “Agreement”) then in effect with the following
entity or entities:

For Job Seekers:

* If you are located within the United States, the Site is provided by Indeed
Inc., Indeed Tower 200 West 6th Street, Floor 36, Austin, TX 78701, USA.
* If you are located in Japan, the Site is provided by Indeed Japan K.K.
* If you are located outside of the United States or Japan, the Site is
provided by Indeed Ireland Operations Limited.

For Employers :

* If you are located in Brazil, Employer services are provided by Indeed Brasil
Pesquisa de Empregos Ltda., Rua São Bento, 365, conj. 145, sala 2, Centro,
São Paulo/SP, CEP: 01011-903, Brasil.
* If you are located in the United States, Employer services are provided by
Indeed, Inc., Indeed Tower 200 West 6th Street, Floor 36, Austin, TX 78701,
USA.
* If you are located in India, Employer services are provided by Indeed India
Operations (Pte.) Ltd., 10th Floor, Skyview 10, Survey No. 83/1, Raidurg
(Panmaktha) Village, Rangareddi, Hyderabad – 500081, Telangana, India
(“Indeed India”), and/or
* If you are located in the Asia-Pacific Region*, Employer services are
provided by Indeed Singapore Operations (Pte.) Ltd., 10 Collyer Quay
#24-01/05, Ocean Financial Centre, Singapore 049315.
* If you are located in Japan, Employer services are provided by Indeed Japan
K.K., 6th Floor, Sumitomo Fudosan Azabu-juban Bldg. 1-4-1, Mita, Minato-ku,
Tokyo 108-0073, Japan.
* If you are primarily supported by Indeed’s UK office, Employer services
Indeed UK Operations Ltd., Ground Floor, 20 Farringdon Road, London EC1M 3HE,
United Kingdom.
* If you are primarily supported by Indeed’s France office, Employer services
are provided by Indeed France SAS, 29 Rue de Berri, Washington Plaza – 4th
floor, 75008 Paris, France.
* If you are primarily supported by Indeed’s Canada office, Employer services
are provided by Indeed Canada Corp., 1741 Lower Water Street, Suite 600,
Halifax, NS B3J 0J2, Canada.
* If you are primarily supported by Indeed’s Italy office, Employer services
are provided by Indeed Italy S.r.l., Piazza Filippo Meda 3, Milano, CAP
20121, Italy.
* If you are primarily supported by Indeed’s Germany office, Employer services
are provided by Indeed Deutschland GmbH, Theo-Champion-Straße 2, 40549
Düsseldorf, Germany.
* In all other respects, Employer services are provided by Indeed Ireland
Operations Limited, Block B, Capital Dock, 80 Sir John Rogerson’s Quay,
Dublin 2, D02 HE36, Ireland, in all other respects (“Indeed Ireland”).

For Publishers:

* Indeed Inc., Indeed Tower 200 West 6th Street, Floor 36, Austin, TX 78701,
USA (“Indeed, Inc.”)

Any references to “Indeed” or “we” in this Agreement shall mean the applicable
entity as set forth above.

*For the purposes of this Agreement, the Asia-Pacific Region is defined as the
following countries and territories: American Samoa, Antarctica, Australia,
Bangladesh, Bhutan, Brunei, Cambodia, China, Christmas Island, Cocos Islands,
Cook Islands, East Timor, Fiji, French Polynesia, French Southern Territories,
Guam, Heard Island and McDonald Islands, Hong Kong, Indonesia, Japan, Kiribati,
Laos, Macao, Malaysia, Maldives, Marshall Islands, Micronesia, Mongolia,
Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island,
Northern Mariana Islands, Pakistan, Palau, Papua New Guinea, Philippines,
Pitcairn, Samoa, Singapore, Solomon Islands, South Georgia and the South
Sandwich Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tokelau, Tonga,
Tuvalu, Vanuatu, Vietnam, Wallis and Futuna.

The Site is made available for use only by individuals searching for employment
openings, or services or information related to their personal employment or job
search (“Job Seekers”), by individuals and/or organizations seeking information
related to hiring or human resources, seeking Job Seekers, or seeking to make
available information regarding employment openings, on their behalf or other’s
behalf, including but not limited to agencies purchasing for multiple parties
and employment agencies (“Employers”), and by individuals and/or organizations
seeking to participate in the Indeed Publisher Program (“Publishers”). You
acknowledge and agree that your license to use the Site is automatically revoked
upon your attempt to use the Site for any other purpose.

Except as otherwise provided below, Indeed does not act as an employment agency,
or any other type of agent, by providing the Site or its tools. Indeed provides
the Site solely as an independent contractor and does not have authority to act
or make employment decisions on behalf of Employers or Job Seekers. Nothing in
this Agreement or on the Site should be construed as creating an agency
relationship between us and Employers.

In the United States and United Kingdom, our affiliate Indeed Flex, Inc. may
provide services as a staffing agency to its clients. Further, Indeed Hire, Inc.
and Indeed Ireland Operations Limited may provide services as an employment
agency to its clients pursuant to a written agreement with clients separate from
this Agreement (together “Indeed Hire”). These services are separate from the
Site and may involve such affiliates using the Site on their clients’ behalf. In
Japan, Indeed Japan K.K. may offer services as an employment placement business
provider (as defined under applicable law) in accordance with this Agreement and
the rules set forth in its website (any such services are marked as offered by
“Indeed Agent”).

If you are accessing or using the Site in your capacity as an employee or other
representative of an Employer or Publisher, you are agreeing to this Agreement
on behalf of yourself and such Employer or Publisher, as applicable, and you
represent and warrant that you have the authority to bind such Employer or
Publisher, as applicable, to this Agreement. If you are using assistive
technology to access the Site and you need help, you can call Indeed at
1-800-462-5842 (United States) or 1-866-439-8615 (Canada), or you can email
accessibility @ indeed.com. You acknowledge that Indeed owns a copyright in the
Site, Indeed Apps, and Services, including in compilations of information
available through any of the foregoing.

Indeed may reject, remove, or limit visibility to any User Content (as defined
below), and Indeed may disable any account or restrict your ability to use all
or parts of the Site, for any or no reason without notice. Although Indeed may
indicate why User Content or an account has been removed or disabled, we cannot
give every reason why User Content or an account may be removed. We always
retain the right to remove any User Content or account if we feel it is in our
interest or our Users’ interest.

We may change this Agreement by notifying you of such changes by any reasonable
means, including by posting a revised Agreement through the Site. Any such
changes will not apply to any claim brought prior to the date on which we posted
the revised Agreement incorporating such changes, or otherwise notified you of
such changes. Your access to or use of the Site following any changes to this
Agreement will constitute your acceptance of such changes. The “Last Updated”
legends in each section of the terms and conditions indicate when this Agreement
was last changed. We may, at any time and without liability, modify or
discontinue all or part of the Site (including access to the Site via any
third-party links); charge, modify or waive any fees required to use the Site;
or offer opportunities to some or all Site users.

Please note that Indeed and its affiliates are directly or indirectly owned by a
publicly traded Japanese parent company, Recruit Holdings Co., Ltd.

We are committed to ensuring that there is no modern slavery or human
trafficking in our supply chains or in any part of our business. Please view our
full Modern Slavery Act statement for more details.

You can view the Indeed India Operations Private Limited Corporate
Responsibility Policy.

This Agreement applies to the following Indeed websites, which are part of the
Site: workopolis.com, simplyhired.com, resume.com

This Agreement hereby incorporates by this reference any additional terms and
conditions posted by Indeed through the Site, or otherwise made available to you
by Indeed. In particular:

* If you access or use the Indeed Ads Program (free and sponsored job postings,
targeted ads, or organizing virtual hiring events) you are agreeing to be
bound by the Indeed Ads Program Terms
* If you access or use the Indeed Resume Search Program, also known as “Smart
Sourcing” (seeking candidates for jobs on Indeed within Indeed Resume or
Smart Sourcing), you are agreeing to be bound by the Indeed Resume Search
Program Terms
* If you access or use the Indeed Assessments (adding assessments into your
hiring process), you are agreeing to be bound by the Indeed Assessment Terms
* If you access or use the Indeed API(s), you are agreeing to be bound by the
Indeed API Terms
* If you access or use the Indeed Hiring Platform (online interviews and other
hiring tools), you are agreeing to be bound by the Indeed Hiring Platform
Terms
* If you access or use the Indeed Recruiter Extension service, you are agreeing
to be bound by the IRX Terms
* If you access or use the Indeed Publisher Program, you are agreeing to be
bound by the Indeed Publisher Program; and
* For all other uses of the Site, you are agreeing to be bound by the Indeed
General Terms of Service.
* For more information on Indeed’s Terms, please see our Indeed Terms FAQ.

A. TERMS OF SERVICE FOR JOB SEEKERS

For purposes of this Section A of the Indeed General Terms of Service, all
references to “you” or “your” shall mean you, the individual or organization
accessing this Site in your capacity as a Job Seeker. As a Job Seeker, you are
permitted to use Indeed’s Site and its content solely for non-commercial
purposes.

1. JOB ADS OR JOB LISTINGS

Indeed may make available Job Ads advertising employment opportunities and other
job-related content, including links to third-party websites (“Job Listings” or
“Job Ads”), through Indeed’s search results or otherwise through the Site.
Searching for Job Ads on Indeed is free for Job Seekers. Indeed displays Job Ads
based on a combination of compensation paid by employers to Indeed and
relevance, such as search terms, and other information provided and activities
conducted on Indeed. While Indeed may in some circumstances be compensated by
employers who post Job Ads, helping keep Indeed job search free for Job Seekers,
all Job Ads are considered advertising.

Job Ads are created and provided by third parties over whom Indeed exercises no
control; you acknowledge and understand that Indeed has no control over the
content of Job Ads, links to or from Job Ads, or any conditions third parties
might impose once a Job Seeker has submitted an application or left the Site.
For example, some of these third parties may attempt to charge Job Seekers a fee
to apply to a particular job, although Indeed endeavors not to make such Job Ads
available on the Site. If you leave the Indeed Site and choose to enter a
third-party website, you accept any terms and conditions imposed by that
third-party. Except for sponsored, featured or paid placements, the Job Ads
contained on, or linked from, the Site are indexed or posted in an automated
manner. Indeed has no obligation to screen any Job Ads, or to include any Job
Ads, in its search results or other listings, and may exclude or remove any Job
Ads from the Site or your search result without any obligation to provide
reasoning for removal or exclusion. You understand and agree that Indeed has no
obligation to present you with any or all Job Ads. We cannot confirm the
accuracy or completeness of any Job Ad or other information submitted by any
Employer or other user, including the identity of such Employer or other user.
Indeed assumes no responsibility, and disclaims all liability for the content,
accuracy, completeness, legality, reliability, or availability of any Job Ads,
or other information submitted by any Employer or other user.

When you initiate a job application on a website operated by an Employer or its
applicant tracking system, Indeed may collect certain information about you and
any actions taken by you during your visit using automated means, such as via
Application Programming Interfaces (API), cookies, pixels and web beacons. The
information collected includes, for example, information about job listings you
viewed and job applications you started and completed. An Employer who uses
tracker functionality is required under this Agreement to provide any notice,
and obtain any prior consent, that may be required by applicable law. However,
you acknowledge and agree that Indeed has no control over such an Employer or
its website. You agree to Indeed’s use of, and receipt of information from, any
such tracker functionality.

Indeed may provide independent functionality to assist you. For example, Indeed
may provide search options to help you narrow down Job Ads search results by job
type categories (i.e. full-time, part-time, etc.), and such categories are
created independently and entirely by Indeed, and may not directly or accurately
reflect the content of the Job Ads. Indeed may reformat Job Listings so that you
may read them more clearly on a mobile phone. Indeed may also promote Job Ads by
select Employers on certain pages or websites dedicated to a specific topic,
such as inclusive hiring, or military-friendly job posts. The placement of a Job
Ad on a dedicated page or website is not a representation regarding the nature
of the role for legal purposes (for example gig economy postings are not
necessarily limited to contractor status jobs and may also include engagements
for employment relationships) or a representation regarding the attributes of an
Employer. Indeed does not guarantee that applying to jobs through a dedicated
page or website will lead to a better job application experience, a job
interview, or a job offer. The dedicated pages or website do not contain an
exhaustive list of Job Ads, and no inferences can be drawn with respect to Job
Ads or Employers that are not displayed on dedicated pages. Indeed may also
provide functionality to call a telephone number contained in a Job Ad using the
phone app on a mobile device. Indeed cannot guarantee that the extracted phone
number is the correct phone number for the Employer or for the Job Ad you are
viewing.

2. RESUME AND PROFILE

By creating a searchable resume through the Site (“Indeed Resume”) or uploading
a file resume on the Site (collectively, “Your Resume” or “Job Seeker Resume”),
you are requesting and authorizing Indeed to make available Your Resume to
anyone accessing our Site, such as Employers that Indeed believes may have an
interest in Your Resume, users of Indeed’s Resume Search Program or Smart
Sourcing, or anyone with access to the URL associated with your searchable
resume. We offer you the option to make Your Resume searchable on Indeed to help
you find a job. You are responsible for keeping Your Resume accurate and
up-to-date.

When you provide Your Resume on Indeed, Your Resume is set to searchable on
Indeed (“Searchable”) by default. If you do not want Indeed to make available
Your Resume to third parties or if you do not want Employers to contact you, set
your Indeed Resume and uploaded file resume to not searchable on Indeed (“Not
Searchable”). Resumes that are not searchable on Indeed are only made available
to those to whom the Job Seeker has submitted an application or provided their
resume. Applying to jobs or otherwise sharing Your Resume with Employers may
result in Your Resume being copied and published even if it is set to Not
Searchable. While you may change Your Resume privacy settings at any time,
setting Your Resume to Not Searchable will not affect your previous applications
or prevent employers you responded to from contacting you. Resumes set to
Searchable, including yours, can be copied by search engines and other third
parties accessing the Site, who can then make those Resumes publicly available
elsewhere. Indeed does not control such third parties. If Your Resume is copied
in this manner, then setting it to Not Searchable on Indeed will not affect
those third parties or the copies they have made of Your Resume. Changes to Your
Resume on the Site may or may not be reflected on copies made by third parties.
If you do not want Your Resume to ever be publicly visible or copyable, you must
keep it set to Not Searchable. Indeed may set any Searchable resume to
Non-Searchable, or otherwise make it unavailable, if it contains content
prohibited by this Agreement or for any other reason in Indeed’s sole
discretion. Indeed assumes no responsibility and disclaims all liability for
Your Resume, your information, or application information that you share with
Employers or otherwise make public. You can read more about resume privacy here.

In the United States, Indeed may make publicly available information aggregated
from various sources searchable by third parties (like Employers) through our
Indeed Resume Search or Smart Sourcing offering. We make that information
available on a limited basis and for a limited time to help connect you to
potential Employers about their Job Listings or job opportunities, and such
information is not used for apply purposes. You may remove your publicly
available information from our Indeed Resume Search or Smart Sourcing offering
and unsubscribe from receiving potential job opportunities from Employers by
following the unsubscribe link in our messages. To delete your publicly
available information from our Site, submit this form.

As we continue to improve the Site, you may see phrases like ‘Employers can find
you’ and ‘Employers can’t find you’. For the purposes of the Terms, these
phrases are synonymous with the previously employed terms ‘Searchable’ and ‘Not
Searchable,’ respectively. These phrases are only a rephrasing for the purpose
of enhancing user understanding, and they in no way alters the substantive
rights, obligations, or protections provided under our Terms.

By creating or uploading Your Resume, you are requesting and authorizing Indeed,
or an Indeed vendor, to review or scan Your Resume and provide you feedback (at
Indeed’s discretion), including suggested changes, other jobs you may consider
applying to because your qualifications may match their requirements, and
suggestions for additional information you may want to include with your
application to a particular job. We may also provide you with feedback through
additional resume review services, such as helping you understand how your
resume may be parsed by applicant tracking system software, feedback on ways to
build a more effective resume, or a personalized resume review video. We provide
this feedback directly to you, and may give you the ability to access it within
your account. It is not made available to Employers. You agree that your use of
any feedback or other information provided through resume review services is at
your sole discretion. You are the only one responsible for deciding which jobs
to apply to and what to include in your applications. Indeed assumes no
responsibility and disclaims all liability for any actions you take based on any
provided feedback. Indeed does not guarantee that any recommended jobs are
suited for you.

By creating an Indeed Resume or uploading a file resume on Indeed, Indeed may
share with you Job Ads that match the contents of Your Resume. Indeed may also
highlight to you items in Your Resume that may match qualifications from the Job
Ad, or highlight to you items that appear in the Job Ad and may be missing from
Your Resume. These highlights do not mean you are or are not qualified for the
job or that you should or should not apply for it. Applying for such Job Ads
does not guarantee job interviews or hiring. Even where Indeed highlights items
or a Job Ad is shared with you, Indeed assumes no responsibility, and disclaims
all liability for the content, accuracy, completeness, legality, reliability, or
availability of Job Ads or highlights. By uploading a file resume on the Site,
you agree that Indeed may convert your file resume to a different file type. It
is your responsibility to review Your Resume to ensure that the content appears
as you intend, and that it contains the right information or any information you
intend to include or update. If you see any inaccuracy in any such material, it
is your responsibility to correct such information or to contact Indeed to do
so. It may take a few days for updates to your account or Your Resume to be
reflected. Indeed assumes no responsibility and disclaims all liability for Your
Resume or other application information you post, send or receive through the
Site.

If you have an Indeed account, an Indeed Resume, or an uploaded file resume, you
agree that Indeed may associate Your Resume data with your profile on Indeed
(“Indeed Profile”). Your Indeed Profile consists of information you provide on
the Site in the “Profile” section of your account. This includes your Indeed
Resume, your scores on any Indeed Assessments you may have taken, and any
information that you choose to provide on the Site, such as your desired job
title, job types, work schedule, qualifications, preferences, whether you are
ready to work, or pay. As we continue to improve the Site, you may be presented
with the option to apply for a role using your Indeed Profile. Information in
your Indeed Profile, except as otherwise indicated on the Site, may be available
to third parties, such as Employers. If you do not want Indeed to make your
Indeed Profile available to third parties or if you do not want Employers to
contact you, set your Indeed Resume and uploaded file resume to Not Searchable
or remove Your Resume. Your response to an Indeed Assessment will be associated
with your Indeed Profile. You may choose whether your Indeed Assessment response
is available to Employers viewing your Indeed Profile. You can enable the ready
to work feature on your profile to let Employers know that you can start work
immediately. Indeed may disable that feature from your profile after a certain
time, but you can manually enable it again.

To mitigate fraud, Indeed may mask or hide your contact information, for
example, we may mask or hide your email address and/or phone number, from Your
Indeed Profile, Your Resume, or application, and may substitute it with an
alias. Indeed makes no promise to you about whether all or part of your contact
info will be masked or hidden, and the decision to mask or hide such info is in
Indeed’s sole discretion. Indeed may also mask some or all of the Employer’s
contact information, or an Employer may choose to mask their contact information
when they contact you. In either case, you agree to an Employer contacting you
from a masked phone number or email, and that you may not be able to return
their call unless they provide their real number to you. Indeed reserves the
right to limit your ability to set Your Resume to Searchable, and may toggle a
public resume to Not Searchable, at any time, to prevent illegal conduct, for
fraud mitigation, or for any other reason in Indeed’s discretion. Indeed makes
no guarantee that Your Resume will be shown to any particular Employer or that
any portion of the Indeed Resume database will be available to an Employer at
any particular time.

In certain markets, Indeed works with organizations who are involved in helping
Job Seekers find opportunities. Notwithstanding the possible use of the term
“partner” or “partnership,” Indeed’s engagement with these organizations does
not create or imply a joint venture, partnership, principal-agent relationship,
or any other form of joint enterprise between the “partner” organization and
Indeed. In some instances, Indeed shares limited information back to these
organizations about Job Seekers if Job Seekers agree to such sharing. For
example, confirmation that a Job Seeker has created an Indeed account or used
one of our Sites successfully (for example, by applying to a certain number of
jobs or utilizing our career guides). These organizations may advertise their
career services in partnership with Indeed. Indeed is not responsible for, and
disclaims all responsibility and liability for the activities of these
organizations and their career services. Indeed does not guarantee the quality
or effectiveness of any advice, recommendations, guidance or services you may
receive from these third parties. You agree that, to the maximum extent
permitted by law, Indeed will have no liability arising from any interactions
you have with such a third party organization.

In connection with Indeed’s work with these organizations, Indeed may offer Job
Seekers opportunities to present particular skills and qualifications on their
Resumes in connection with training programs or courses they have taken. Job
Seekers are ultimately responsible for the contents of their Resumes or
Profiles, as well as their job searches and applications. Indeed assumes no
responsibility and disclaims all liability for Resume or application information
that Job Seekers share with Employers or otherwise make public. Indeed makes no
guarantees regarding your job application experience, that your Resume will be
shown to a particular Employer, that Employers will contact you, or that you
will receive job interviews or job offers.

3. APPLYING TO JOBS THROUGH INDEED

Any resume or application information that you submit through the Site,
including Personal Data included in a resume, application or responses to
screener questions and assessments (“Indeed Apply”), is subject to this
Agreement (including Section D.3.) and to Indeed’s Privacy Policy (all
references on the Site to “Apply Now”, “Easily Apply”, “Simple Apply”, “Apply
from your phone”, “Apply with Indeed”, “RSVP to hiring event” or any similar
references mean “Indeed Apply.”). To maintain the quality of the Site and
Services, Indeed in its sole discretion may impose limits on your ability to
apply to Job Listings or to other Indeed services. Use of any automation,
scripting, or bots to automate the Indeed Apply process outside of Indeed’s
official vendors and tooling is prohibited.

Prior to submitting your application through Indeed Apply, you will be given the
opportunity to review the information. It is important that you review this
information carefully to ensure that what is being submitted is accurate and
complete, and that you are applying to your desired Employer. Once you provide
information to an Employer (whether in the form of a job application, resume,
email, interview material or otherwise), Indeed does not have control over the
Employer’s use or disclosure of that information. If you want to request the
Employer delete, modify, or maintain confidence over any such information, you
must make such a request directly to the Employer. Unsubscribing from calls from
Employers through Indeed does not apply to interviews you have already
scheduled. If you require alternative methods for applying, you must approach
the Employer directly to request such alternative method, as Indeed is not
responsible for the Employer application process.

When you ask Indeed to submit your application or other information through
Indeed Apply, you are sending Your Resume and application information to Indeed,
and you are requesting and authorizing Indeed to make available such application
information to the applicable Employer(s) for the indicated Job Listing(s). You
further agree to Indeed’s performance of automated processing in relation to
your application, as such processing is an essential part of this Agreement.
When you ask Indeed to transmit an application or a message, including, but not
limited to, a signed offer letter, to an Employer via Indeed Apply or Indeed’s
relay system, or store such application, you understand that this is without
warranty, and that Indeed reserves the right to reformat such application or
message. Additionally, you consent to your application and any responses sent to
you by the Employer (including offer letters) through Indeed being processed and
analyzed by Indeed according to this Agreement and Indeed’s Privacy Policy.

You acknowledge and agree that Employers may request that Indeed assemble your
application materials, resume, answers to screener questions, assessment
responses and other information you provide to Indeed into one document, and you
agree that in doing so, Indeed assembles these application materials on your
behalf. When you apply to a job using Indeed Apply, Indeed will attempt to send
your application to the contact information provided to us by an Employer or
their Agent, which may include sending your application to an Applicant Tracking
System (ATS) or other service provider selected by the Employer. You agree that
Employers can enable such service providers to access and manage their Indeed
accounts, including by connecting to and integrating with APIs provided or used
by Indeed. By applying for a job through Indeed, you agree to Employer’s use of
such service providers, and acknowledge that such use may involve an
intermediary’s access to job applications sent to its Employer client. We cannot
guarantee that such messages and applications will be delivered, received,
accessed, read or acted upon. Indeed also does not guarantee that any Employer
will receive, be notified about, access, read or respond to any such resume or
other application material, or that there will be no mistakes in the
transmission or storage of the data. Indeed depends on the Employer or the
Employer’s agent to provide Indeed with the correct destination for all
applications, and we cannot vouch for the validity of the contact information
provided to us by Employers. If the electronic destination provided to Indeed is
incorrect, your application materials will not be sent to the intended recipient
of the application. Further, Indeed does not guarantee that its integrations or
the interface will be error-free. However, Indeed may alert you when any of the
above events occur.

Job Ads may expire or otherwise be removed between the time you submit your
application and the time it is received, in which cases your application will be
void. Indeed has no responsibility for expired or removed Job Ads or for
delivering applications prior to a Job Ad’s expiration or removal. Indeed and
its third party providers may store your application and related information
regardless of whether a Job Listing has been closed or is no longer available on
the Site. We also cannot vouch for the technical capabilities of any third
party sites, including but not limited to ATSs. Third party sites, including
ATSs used by Employers, may disclaim liability for technical malfunctions,
including the failure in the delivery of applications. We are not responsible if
an ATS rejects or fails to deliver an application to an Employer for any reason.
If you do not feel comfortable sending an application or messages in this
manner, or having your application or messages stored by Indeed on Indeed’s or
third party providers’ servers, do not use the Indeed Apply or Indeed relay
functions and please send your application or messages directly to the Employer
by whatever other method you so choose, including the public mail system. You
may contact the Employer directly to find alternative methods of application if
you do not wish to apply through Indeed. By using the Indeed Apply system, you
fully consent to the above.

By using Indeed, you agree that Indeed is not responsible for the content of the
Employer’s job application, requirements, messages, screener questions, skills
assessments or their format or method of delivery, and that Indeed does not
guarantee receipt of your application by the Employer, or your receipt of
messages from the Employer. Please note that Indeed does not choose the
questions asked by Employers or decide the job qualification criteria of
Employers. Employers are solely responsible for compliance with all applicable
laws, including the Fair Credit Reporting Act and similar laws,
anti-discrimination laws such as Title VII of the Civil Rights Act of 1964, as
amended, the Age Discrimination in Employment Act, the Americans with
Disabilities Act, and any applicable data protection or privacy laws. Employers
are responsible for offering alternative methods of screening, if so required by
the Americans with Disabilities Act or any similar law. You must contact the
Employer if you require alternative methods of screening. Some questions may be
labeled as Optional, indicating only that the application may be submitted to
the Employer without providing an answer. Indeed cannot guarantee that the
Employer will consider such an application or make a particular determination
with regard to such an application. Employers may ask applicants to voluntarily
self-identify certain demographic information such as race, ethnicity, sex,
disability and/or veteran status along with their job applications. Some
Employers are required by law to ask these questions and you may see these
questions when applying to jobs on Indeed. That is a separate process from
Indeed’s collection of demographic data (see section 11, “Your Job Seeker Data,”
below). Indeed is not responsible for these questions. If you have questions or
concerns about an Employer’s application materials, please contact the Employer
directly or refer to their privacy policy. Indeed does not guarantee the
identity of an Employer or any individuals working for any Employers, and
cautions Job Seekers when applying to jobs. Indeed cannot make any guarantee
regarding health and safety measures in an Employer’s hiring or interviewing
process. Indeed recommends Job Seekers follow personal health and safety best
practices as recommended by the World Health Organization or similar
institution. Indeed does not guarantee the validity of a job offer and cautions
Job Seekers to verify the validity of a job offer before taking an adverse
action regarding their current employment situations. Job Seekers are solely
responsible for verifying the accuracy of any Employer or job offer.

By using Indeed Apply and answering screener questions, you acknowledge that
Employers may have instructed Indeed to send out rejection notices if your
answers do not match the answers sought by the Employer, and you acknowledge
that Indeed has no discretion in the transmission of these rejections. Indeed
may offer Employers the ability to activate a feature on their account called
Employer Assist. Activating Employer Assist means the Employer is instructing
Indeed to send a message on the Employer’s behalf to the Job Seeker informing
them that the Employer has determined not to move forward with their
application. These notices are automatically sent after a period of time
selected by the Employer, unless the Employer indicates to Indeed their interest
in your application. You acknowledge and agree that Indeed has no discretion in
the sending of these messages, and that any such messages are solely a result of
the Employer’s decision to activate Employer Assist and to not take an action on
your application on Indeed within the time period selected by the Employer. Any
interactions the Employer has directly with you and not through a tool provided
by Indeed (for example, calling or emailing you directly instead of through an
Indeed Relay Service) are not visible to Indeed, and would not by themselves
prevent an Employer Assist rejection notice from being sent. Indeed assumes no
responsibility, and disclaims all liability, for the content, accuracy,
validity, completeness, legality, reliability, or availability of any Employer
Assist notices.

By using Indeed Apply and answering screener questions, you acknowledge that
Employers may have instructed Indeed to schedule interviews with Job Seekers who
meet criteria (based on information the Job Seeker has provided to Indeed, such
as answers to screener questions, resume, and Indeed Assessment Responses) that
the Employers have selected, and based on the Employers’ availability. You agree
that Indeed has no discretion in the transmission or storage of these interview
invitations (which are purely mechanical), that transmission or storage is not
guaranteed, and that the availability or criteria the Employer provided to
Indeed may not be accurate. Indeed may request that Job Seekers confirm their
interest in the position before scheduling an interview. It is ultimately your
and the Employer’s responsibility to confirm whether any interviews were
scheduled, or to reschedule or cancel interviews if necessary. The decision of
who to interview is decided solely by the Employer, who can choose to interview
any Job Seeker at any time.

Indeed may offer Employers functionality that groups applicants based on whether
they meet or may meet Employers’ criteria, based on text in their resumes or
answers to screener questions. In all cases, Employers can view any applicant at
any time, and Indeed makes no decisions about any applicant. You agree that such
functionality does not constitute or contribute to a decision, and is not a
substitute for human discretion and review. The Employer is solely responsible
for its screening and hiring decisions.

When you search for jobs on the Indeed Job Search app and proceed to apply for a
job, including jobs on third party sites, Indeed may suggest information from
your Indeed profile to include in your application. It is your responsibility to
review suggestions before accepting them and including them on your application.

For Job Seekers located in Japan, you acknowledge that when Indeed is presented
as Indeed Agent (hereinafter referred to as “Indeed Agent Japan”), Indeed is
acting as an employment placement business provider (as defined under applicable
law). Indeed Agent Japan offers the services in accordance with these terms and
the rules set forth in its website. Indeed Agent Japan will only send you Job
Listings that Indeed Agent Japan determines may be of interest to you. You may
also end your relationship with Indeed Agent Japan at any time.

You acknowledge that as part of its efforts to combat fraud and spam, Indeed may
require that users verify their email address. When you apply to a job through
Indeed, you agree that you may be required to verify your email address, and
that failure to verify may lead to your application being rejected.

4. JOB MATCHING AND RECOMMENDED JOBS

Job matches are recommendations which may be presented to both you as a Job
Seeker and to Employers in various formats on the Site. For example, Indeed may
recommend Job Ads which are similar to jobs to which you recently applied, or
recommend Resumes to Employers which match Job Ads they post. Job matching is
provided to you on a beta basis and is subject to our Beta Program (see section
9 of the Terms of Service for All Users).

To generate matches, Indeed uses data collected through our Site from both
Employers and Job Seekers. This includes Job Ads, Your Resume, your application
materials (including responses to screener questions), Indeed Assessments, and
your activity on Indeed (such as searches you run and Job Ads you click on and
apply to). You agree and consent that Indeed may use this information to present
potential matches to you and to potential Employers.

Indeed may automatically send you recommended jobs via the email address you use
to apply to a job or the email that is associated with your Indeed account.

5. COMMUNICATIONS AND OTHER ACTIONS ON THE SITE

When you view, send, store or receive communications or materials (including Job
Listings, resumes, messages, text messages, chats, emails, applications,
questions and responses in applications, interview or other voice recordings or
transcripts, and any other information) to, on or through the Site, you agree
to your communication and materials being processed, analyzed, reviewed, and
stored, including via automated means, for data analysis, quality control,
enforcement of the Sites’ rules and other Indeed policies, content moderation,
and to improve the Site or any other Indeed product or service. To achieve these
purposes, we use this data to develop, train, build, and use statistical models,
including artificial intelligence and machine learning models. Indeed also uses
vendors as an extension of the Site to collect, record, process, analyze, and
store communication data. If you disagree with any part of these terms, do not
use the Site.

When an Employer views, sends, stores or receives communications or materials
to, on or through the Site, Indeed may inform you about such actions.
Additionally, we may also inform you that an Employer has taken other actions
with regards to a Job Ad, your Resume, or your application, such as pausing or
closing a Job Ad, opening your Resume or application, viewing your Resume or
application, responding to your Resume or application, and making a decision
with regards to your application or Job Ad. Indeed may inform the Employer about
activities you take on the Site or your use of the Site, for example, whether
you are online, recently active, or active on Indeed, and you hereby consent to
Indeed taking such actions. As part of this functionality, you may receive
notifications via the app, email or platform corresponding with your or an
Employer’s (in the event you applied for a job) activity on or use of the Site,
Indeed Apply, Indeed Messaging, or any other communications service, product, or
feature provided on or through the Site. In all cases, such notifications are
provided solely as a courtesy, and you should not rely on them. For example, if
you accept an interview request, it is your responsibility to follow up with the
employer separately to ensure they know your response, do not rely on
notifications through Indeed. Indeed disclaims all warranties with regards to
the transmission or storage of such courtesy notices, does not guarantee their
delivery or receipt, and does not guarantee the date or time at which they may
be sent.

Indeed may offer you the opportunity to receive a text message interview
reminder from Indeed when an Employer has scheduled interviews with you. In such
an event you will enter your phone number on the Indeed consent form and by
entering your phone number you are representing and confirming it is your phone
number and that you have the right to accept text messages at the number. Indeed
will only send you text message reminders for your interviews, and you agree to
accept such text message reminders on your cell phone, including messages sent
by automated telephone dialing system. You acknowledge that if the words
“automated,” “automatic,” or similar words are used on the Site in connection
with calls or text messages, these words do not refer to the generation or
storage of a phone number. Indeed only calls the number that you generated and
stored when you provided your number to Indeed. In the event you change your
phone number, you agree to promptly update your Indeed account with the new
number. You agree that by providing your phone number or using the Site, you are
establishing a business relationship with Indeed and that Indeed may send you
text messages in connection with that relationship.

Indeed may enable in-app messaging services (“Indeed Messaging”), as well as
text messaging relay, email relay, and/or call relay services through our Site
directly or through vendors to help facilitate contact between Employers and Job
Seekers about a Job Listing. Indeed may also enable you and/or Employers to
connect with each other on Indeed Messaging via third-party providers. You
understand that communicating through Indeed Messaging and/or other
communication options on or through the Site shall be limited to the purpose of
applying for a Job Listing. Indeed reserves the right, in its sole discretion,
to turn off or disable Indeed Messaging or other communication options for any
Employer or Job Seeker at any time without prior notice and for any or no
reason. Please note that since relay services depend on the functionality of
third-party providers, there may be technical delays and other errors on the
part of those providers. We cannot vouch for the technical capabilities of any
third parties to send or receive communications, such as text messages, emails
or calls. We also do not guarantee that Indeed’s integrations with these
third-party providers or interface will be error-free. Further, we do not
guarantee that communications sent to or through Indeed Messaging will be
delivered, received, accessed, read or acted upon. However, Indeed may alert you
when any of the above events occur. In the event a message being sent is
intended for a closed account, these messages will not be deliverable.

Indeed may use your email address to create an alias email address for your
communication, in lieu of displaying your actual email address to the Employer.
Once an Employer has your contact info, you agree that Indeed is not responsible
or liable for the manner in which the Employer uses the info. When you or an
Employer send a message to an Indeed provided alias, Indeed and its vendors will
process the message to offer you services, display your message on Indeed, and
for other purposes as provided in this Agreement. For example, when you send or
receive a message to an Indeed alias via email, Indeed will decide how and what
to extract and display on Indeed Messaging. Some messages related to the same
conversation may not be grouped together. Indeed may also group messages
together as part of a conversation on Indeed Messaging. This is done as a
courtesy, and some messages related to the same conversation may not be grouped
together. When communicating with an Employer through Indeed, the Employer
sender’s information may be displayed in different ways, for example, you may
see the Employer’s company name or the name of the specific person sending the
message, but you may not see all that info in all circumstances. You agree to
not use Indeed Messaging to send bulk messages, unless specifically authorized
in the Indeed interface. You agree to not circumvent this limitation through
using your email service provider for this purpose, for example by sending email
messages through your email service provider (e.g. your Gmail or third party
email provider) to multiple Indeed aliased e-mail addresses. If a user, such as
an Employer, sends an email to multiple recipients (e.g. by adding additional
aliased email addresses to the cc field in a third party email client), this may
affect the way messages on Indeed are displayed. In this case, it is best to
view the email conversation in the third party email client. Should you choose
to send an email from a third party email client, the person with whom you are
communicating may be able to see your email address, rather than the alias. You
agree that Indeed is not responsible or liable for the content of any message or
call from you or Employers. You further agree that Indeed is not responsible or
liable for the manner in which you or Employers use Indeed Messaging or other
communication options.

Indeed may offer you the ability to utilize a text messaging relay service to
facilitate contact for the purpose of submitting applications and for other
communications related to Job Listings (“Text to Apply”). Indeed may also offer
you the ability to utilize a QR scanning service to facilitate contact for the
purpose of submitting applications and for other communications related to Job
Listings (“Scan to Apply”). To use Text to Apply, a Job Seeker must text an
Employer’s preset keyword (“Keyword”) to a telephone number which may be
included in the Employer’s advertising materials, such as a sign, flyer or other
materials or items that Employers display which contain a Keyword and phone
number or QR code (“Sign”). To use Scan to Apply, a Job Seeker must scan the QR
code displayed on a Sign. You agree that Indeed is not responsible for the
content or placement of any Sign. By texting Keyword to the telephone number,
you are consenting to receive text messages about the Employer’s Job Listings.
You understand that a Keyword or QR code may be inactive or unavailable when you
text the phone number or scan the QR code. You also understand and agree that
messages and data rates may apply as a part of your use of Text to Apply. Please
note that since these text message services depend on the functionality of
third-party providers, there may be technical delays on the part of those
providers. We also cannot vouch for the technical capabilities of any third
parties to send or receive such text messages. You represent and warrant that
you are the subscriber and primary user of the telephone number from which you
use Text to Apply. You acknowledge and agree that when you text the assigned
Keyword to the phone number provided, Indeed shall respond with a text message
containing a link showing the sponsored Job Ads that the Employer has associated
with Text to Apply, as applicable.

Indeed may also insert functionality into messages relating to your application
allowing you to place calls directly to third parties. Please note this
functionality is provided solely as a courtesy. Your standard calling rates with
your phone provider will apply.

Indeed may enable chatbots, which allows you to take certain actions on the
Site, such as apply to a job, schedule an interview, or otherwise interact with
the Site, Employers, or Job Listings on our Site (“Chatbot”). You acknowledge
and agree that Indeed collects, records, processes, analyzes, and stores any and
all communications that you have with a Chatbot or other chat features on the
Site, and that Indeed may use vendors as an extension of the Site to collect,
record, process, analyze, and store this data. You understand that the Chatbot
is an automated service that does not involve human interaction. It is your
responsibility to ensure the accuracy and completeness of information submitted
through the Chatbot. Indeed is not responsible for any loss, damage or
inconvenience arising as a consequence of the use (or inability to use) the
Chatbot or from the information you submit via the Chatbot. You acknowledge and
agree that any decisions or actions taken by the Chatbot are not legally
binding, and Indeed shall not be held liable for any legal consequences
resulting from such decisions or actions.

If you use Indeed Coworker, a Chatbot whose responses are powered by OpenAI,
your conversations will be processed by Indeed and OpenAI according to our
Indeed Terms of Service and Privacy Policy. Indeed Coworker is provided on a
beta basis and is subject to our Beta Program (see section 9 of the Terms of
Service for All Users). Output you receive from Indeed Coworker (the “Replies”)
is generated by OpenAI, and uses your skills, general location, and the job
title you’re looking for to provide relevant Job Listings and descriptions from
Indeed. The Replies are owned by or otherwise licensed by Indeed, and are not
owned by you or OpenAI. The Replies are subject to Indeed’s Terms of Service.
Replies may contain User Content, and your interaction with and use of User
Content is subject to the User Content section of Indeed’s Terms of Service for
All Users.

To the fullest extent permitted by law, Indeed disclaims any and all
responsibility or liability for services provided by OpenAI to power Indeed
Coworker, or for the accuracy, content, completeness, appropriateness, legality,
non-infringement, reliability, operability or availability of information or
material displayed in or linked from Replies when using Indeed Coworker
(including Jobs Listings). Given the probabilistic nature of machine learning,
use of Indeed Coworker may in some situations result in incorrect output in the
Replies that does not accurately reflect real people, places, or facts. You
should evaluate the accuracy of any Reply as appropriate.

Indeed reserves the right to turn on or enable chat or other communication
options for select Employers or Job Listings, in its sole discretion, and to
notify you that chat or other communication options are available for a
particular job or Employer. For example, you may see an option to chat with an
Employer before applying to certain jobs. Whether or not you see that option
depends on many factors, including whether the Employer turned on that
functionality and the Employer and/ or Job Listing meet certain requirements.
Indeed may, in its sole discretion, turn off or disable chat for any Employer or
Job Seeker at any time without prior notice.

If you have turned on browser push notifications and wish to turn them off, you
may do so by visiting the settings on your browser. If you have turned on mobile
push notifications and wish to turn them off, you may do so through your mobile
device.

It is possible to create an Indeed account with a phone number only and no email
address (“PNO Accounts”) in certain countries. If you create a PNO Account, you
understand and agree that there are limitations to using such an account. Such
limitations include the following: (i) if you forget your password, you may not
be able to recover it or regain access to your PNO Account and the data
contained in your PNO Account, (ii) if you change your phone number, you will
lose access to your PNO Account if you do not change the phone number on your
PNO Account before you lose access to your old number and (iii) you can only
create a PNO Account if you have a WhatsApp account. If you forget your
password, you may be given the option to regain access to your PNO Account in
some limited circumstances (“Forgot Password Option”). If you want to proceed
with the Forgot Password Option, you must ensure that you have access to the
phone number associated with your PNO Account. If the phone number associated
with your PNO Account has been recycled or a third party has access to it, there
is a risk that a third party could access your PNO Account.

To unsubscribe at any time from non-transactional WhatsApp messages connected to
your PNO Account, reply STOP by WhatsApp to the relevant message. DUE TO THE
UNSTRUCTURED CONVERSATIONAL FORMAT OF THIS SERVICE, WE MAY NOT RECOGNIZE OTHER
UNSUBSCRIBE ATTEMPTS. Please note that since PNO Accounts depend on the
functionality of third-party providers, there may be technical issues on the
part of those providers. We cannot vouch for the technical capabilities of any
third parties to send or receive WhatsApp messages. You represent and warrant
that you are the subscriber and primary user of the telephone number registered
on your PNO Account. Indeed accepts no liability regarding phone numbers in PNO
accounts being recycled or Job Seekers losing access to such phone numbers.

Short Code Text Messages

If you have consented to receiving text messages (i) about employer messages and
upcoming interviews scheduled on Indeed (“Employer Responses and Interview
Updates”) or (ii) from Employers interested in Your Resume (“Recruiter
Invites”), the terms in this paragraph apply to you. Employer Responses and
Interview Updates may include employer messages, confirmation messages, messages
reminding you about upcoming interviews and messages regarding interview
cancellations. You can cancel the Employer Responses and Interview Updates and
Recruiter Invites at any time by texting “STOP” to the relevant short code or by
opting-out via Communication Settings. If you want to unsubscribe from both
categories of messages you must text “STOP” to both short codes. After you send
the text message “STOP”, we will send you a text message to confirm that you
have been unsubscribed. After this, you will no longer receive Employer
Responses and Interview Updates or Recruiter Invites messages (as applicable).
If you want to join again, sign up as you did the first time or opt-in via
Communication Settings and we will start sending the relevant messages. Please
note if you want to receive Recruiter Invites, your Resume must also be set to
Searchable. If you are experiencing issues with the messaging program you can
reply with the keyword “HELP” for more assistance, or you can visit our Help
Center . Carriers are not liable for delayed or undelivered messages. Message
and data rates may apply for any messages sent by you to Indeed, and by Indeed
to you. Message frequency varies. If you have any questions about your text plan
or data plan, it is best to contact your wireless provider.

6. VIRTUAL COMMUNICATIONS

Employers may offer you the opportunity to participate in virtual, pre-recorded,
and remote communications using Indeed products, including but not limited to,
Indeed Interview, Indeed Hiring Platform, Virtual Evaluations, phone interviews,
virtual meetings, and video interviews (“Virtual Interviews”). You understand
that Indeed is not a telecommunications service provider and that Indeed is only
providing the option for you to communicate with Employers via services that may
be offered by third-party providers. Please note that since these
telecommunication services may depend on the functionality of third-party
providers, there may be technical delays or malfunctions on the part of those
providers. We cannot vouch for the technical capabilities of any third parties
to receive, transmit, or support such phone or video communications. Indeed does
not guarantee any aspect of your Virtual Interview experience including
transmission of phone or video communications, quality of audio/visual content,
data security, or data usage and restrictions. Indeed is not liable for any
claims arising out of your use of Virtual Interviews and you release Indeed from
any such claims.

You understand that Indeed does not guarantee the Employer’s schedule or
availability for conducting Virtual Interviews and cannot vouch for the validity
of the contact information provided to us. You also understand that the Employer
is responsible for any and all questions, comments, or hiring decisions made.
Further, Employers are responsible for any accommodations you need during
Virtual Interviews.

NOTICE – Virtual Interviews May be Recorded: You understand that an Employer may
enable the recording of a Virtual Interview or you may be given the option to
pre-record an interview to provide to the Employer. You agree to respect any
notification (visual, audio, or otherwise) which may indicate that recording is
enabled by or on behalf of an Employer on Virtual Interview. If you do not agree
to be recorded, you must refrain from pre-recording an interview or you must
immediately leave the Virtual Interview. By using Virtual Interviews, you agree
that the Virtual Interview may be recorded and that Indeed and third party
providers can store, access and analyze the recording. Also, you agree that an
Employer that receives pre-recorded interviews or activates the recording
function, can access, store, use, analyze, and share the recording, and that
this activity is outside of Indeed’s control. YOU FURTHER AGREE THAT INDEED IS
NOT LIABLE FOR ANY CLAIMS ARISING OUT OF THE RECORDING OF VIRTUAL INTERVIEWS,
AND YOU RELEASE INDEED FROM ANY SUCH CLAIMS.

YOU UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THERE IS
NO PROTECTION FOR ANY INFORMATION YOU SHARE OR DATA THAT YOU TRANSMIT WHILE
PARTICIPATING IN VIRTUAL INTERVIEWS INCLUDING, BUT NOT LIMITED TO, AUDIO/VISUAL
CONTENT, INTERVIEW QUESTIONS AND ANSWERS, OR YOUR IMAGE OR LIKENESS. YOU
ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDEED IS
NOT RESPONSIBLE FOR SECURING OR PROTECTING ANY DATA OR INFORMATION THAT YOU
SHARE OR TRANSMIT DURING YOUR USE OF VIRTUAL INTERVIEWS. INDEED ASSUMES NO
LIABILITY FOR THE MISUSE OF ANY DATA YOU SHARE OR TRANSMIT THROUGH USE OF
VIRTUAL INTERVIEWS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT INDEED DOES NOT
ASSUME ANY RESPONSIBILITY FOR AVAILABILITY OR RETENTION OF ANY RECORDINGS OF
VIRTUAL INTERVIEWS. YOU UNDERSTAND AND AGREE THAT YOU ACCESS AND USE VIRTUAL
INTERVIEWS AT YOUR OWN DISCRETION AND RISK AND THAT INDEED DISCLAIMS ALL
LIABILITY ARISING OUT OF YOUR USE OF VIRTUAL INTERVIEWS.

7. Screening Tools

Indeed may make screening tools available to Employers for Employer use in the
application process, including screener questions, phone screen tools and
assessments. Indeed is licensing these tools for Employers’ use as determined by
Employers. As a Job Seeker you agree that the Employer has made the
determination to use these tools as part of its application process, and the
questions asked are solely determined by the Employer, and are not being asked
by Indeed. The Employer is the sole party to determine which answers will
qualify a candidate and is solely responsible for the use of the screening tool
including any results which are considered to have a “disparate impact”.

Indeed does not act as an employment agency by offering screening tools. By
using screening tools, you acknowledge and agree that Indeed is not procuring
employees for Employers or procuring opportunities to work for Job Seekers.
Indeed merely provides a tool enabling Employers and Job Seekers to exchange
information as they determine. The sole responsibility for the content of any
screening tools, any requests for interviews or offers made, any issues arising
from an acceptance or denial of employment, and any other issues arising from
the use of screening tools, is solely with Employers or Job Seekers as
applicable.

You further acknowledge that only the Employer is responsible for offering
alternative methods of screening, if so required by the Americans with
Disabilities Act or any other equivalent or similar law. While Indeed is guided
by WCAG 2.1, Level AA in our efforts to design and develop accessible offerings,
as outlined in the accessibility statement, each disability is unique and Indeed
does not warrant that the method of delivery of these questions is compliant
with the Americans with Disabilities Act or any equivalent or similar law.

8. INDEED ASSESSMENTS

Indeed Assessments is an online tool for the provision and review of skills
assessments selected by Employers (“Assessments”) and responses from Job Seekers
(“Responses”) through the Site. Employers may use the Indeed Assessments tool to
send you Assessments, to which you may provide Responses. After you provide a
Response, the Employer will be able to use the Indeed Assessments platform to
review the Response.

An Assessment only evaluates a particular skill. It does not evaluate a Job
Seeker’s qualification for any job. Whether a particular skill is relevant to a
job, or whether a Job Seeker is qualified or appropriate for a job, is decided
solely by the Employer sending the Assessment and reviewing your Response.
Receiving or responding to an Assessment does not guarantee a job or job offer,
or a job offer at any particular salary, or any further communication or action
by any Employer. An Employer is the sole party to determine whether a Response
indicates a qualified Job Seeker. Employers may have instructed Indeed to send
out rejection notices if you have not responded to Assessments in a manner
acceptable to the Employer, and you acknowledge that Indeed has no discretion in
the transmission of these rejections. The Employer is the sole party to
determine whether to consider any retaken Assessments as part of their hiring
process.

You acknowledge and understand that Employers (or their employment agencies)
select which Assessments to associate with their job openings, and that Indeed
does not choose the Assessments sent by Employers and has no control over
Employers’ selection or use of Assessments. You agree that the questions in any
Assessment are solely being asked by the Employer sending the Assessment. Indeed
may provide a means by which you may request and receive additional time on
Assessments. Indeed may provide a means by which you may request such an
alternative method or other accommodation from the Employer; Indeed does not
guarantee the Employer’s receipt of, or response to, any such request. While
Indeed is guided by WCAG 2.1, Level AA in our efforts to design and develop
accessible offerings, as outlined in the accessibility statement, each
disability is unique and Indeed does not warrant that the method of delivery of
any Assessment question is compliant with the Americans with Disabilities Act or
any equivalent or similar law. You agree that Indeed is not responsible for
offering alternative methods of screening, if so required by the Americans with
Disabilities Act or any other equivalent or similar law, and that the
responsibility for offering any such alternative method lies solely with
Employers. If you require an accommodation, or any alternative method(s) of
Assessment, screening or application, you must indicate it to the Employer.

You agree and acknowledge that the usefulness and value of Assessments and
Responses depend on their contents being kept confidential. You therefore agree
to keep the content of Assessments and Responses confidential and to not
reproduce or discuss them with anyone, except that you may communicate with an
Employer about an Assessment they have sent to you and your Response.

Indeed does not have any obligation to screen any Assessment or Response, or to
include any Assessment or Response on the Site, and may exclude or remove any
Assessment or Response from the Site for any or no reason without liability or
notice. Assessment links sent to you may continue to be active after an Employer
has paused or closed their job campaign on Indeed. Once an Employer pauses or
closes their Job Ad (for example, after the Employer has made a hire), Indeed
cannot guarantee that the Employer will view any related notices or updates,
including Assessments, Responses, and accommodation requests. You may still
choose to take the Assessment for the purpose of adding its results to your
Indeed Profile or for another job application.

Indeed may also offer you the option to select an Assessment to complete
independent of a particular job, and your Response will be associated with your
Indeed Profile. You may choose whether the Response is available to Employers
viewing your Indeed Profile, though Indeed will count the Response for purposes
of generating aggregate Response statistics even if Your Response is hidden.

You may be invited to choose to automatically share your Responses to specific
Assessments with other employers who request the same skills test from you in
the future as part of the job application process. Note that this is a
completely separate preference from sharing settings on your Indeed Profile,
which only controls whether your results are available on your Indeed Resume. If
you choose to automatically share your Responses to specific Assessments with
other employers who request the same skills test from you as part of the job
application process, you acknowledge that Indeed has no discretion in the
transmission or storage of the Assessments Responses you choose to share
automatically, and that transmission or storage is not guaranteed.

As a Job Seeker, you consent to your Responses, applications, and any other
communications sent through Indeed Assessments being processed and analyzed by
Indeed according to this Agreement and Indeed’s Privacy Policy. You are
requesting and authorizing Indeed to make your Response available to the
Employer providing the Assessment, or (in the case of Assessments selected by
you) to any Employer viewing Your Indeed Profile. You understand that this is
without warranty, and that Indeed reserves the right to display or reformat
Responses in a manner to permit Employers to review your Response together with
Responses from other Job Seekers. Indeed may aggregate the results of all Job
Seeker-selected Assessments for the purpose of displaying the percentile for
Your Response. If there are multiple versions of the same Assessment, the
Response percentile for any Job Seeker will be determined only in relation to
other Responses to the same version of that Assessment. You also acknowledge
that once you have requested that Indeed transmit your Response to an Employer,
that request cannot be canceled. Indeed does not guarantee that any Employer
will receive, access, read or respond to any Response, or that there will be no
mistakes in the transmission of the data. However, Indeed may alert you when any
of the above events occur.

As a Job Seeker, you shall not create or send any Response which: (i) contains
any highly confidential personal information, such as bank account or credit
card information, online account information, social security numbers (or
similar counterparts outside the United States of America), health information,
or other categories of data subject to special breach notification requirements
in any country; (ii) contains proprietary information, trade secrets,
confidential information, advertisements, solicitations, chain letters, pyramid
schemes, investment opportunities, or other unsolicited commercial communication
(except as otherwise expressly permitted by us in writing); or (iii) directly or
indirectly violates the Site Rules.

Indeed does not act as an employment agency by offering the Indeed Assessments
tool. By using Indeed Assessments, you acknowledge and agree that Indeed is not
procuring employees for Employers or procuring opportunities to work for Job
Seekers. Indeed merely provides a tool enabling Employers and Job Seekers to
exchange Assessments and Responses as they determine. The sole responsibility
for the content of any Assessment or Response, any requests for interviews or
offers made, any issues arising from an acceptance or denial of employment, and
any other issues arising from the use of Indeed Assessments, is solely with
Employers or Job Seekers as applicable.

As a Job Seeker, you agree that any rights you have under any applicable
employment, equality or discrimination laws, the US Fair Credit Reporting Act,
any corresponding state laws, or any similar laws regulating consumer or credit
reporting agencies in other countries, may only be asserted against the
Employer.

Indeed is not a third party beneficiary of or liable for any agreements between
an Employer and Job Seeker, regardless of whether or not Indeed receives a fee
from the Employer in connection with the transaction. Indeed will not be liable
for any costs or damages arising out of or related to such transaction.

Indeed assumes no responsibility, and disclaims all liability, for the content,
accuracy, validity, completeness, legality, reliability, or availability of the
Site, the Indeed Assessments tool, and any Assessment or Response.

If you are Job Seeker resident in Germany, the limitation of liability as set
out above shall be replaced in its entirety by the following:

Indeed’s obligation to pay damages shall be limited as follows:

* (a) For damages caused by a breach of a material contractual obligation,
Indeed shall only be liable up to the amount of the typically foreseeable
damage at the time of entering into the contract; Indeed shall not be liable
for damages caused by a breach of a non-material contractual obligation.
* (b) The limitation of liability as set out above under (a) shall not apply to
damages caused intentionally or by gross negligence, culpably caused personal
injuries nor to any liability under the German Product Liability Act and in
case of any further mandatory liability. Furthermore, it shall not apply if
and to the extent Indeed has assumed a guarantee

9. CAREER SERVICES

Indeed may offer you resume review, resume scan, offer coaching, live video
consulting sessions, writing services, general career guidance, or other
consultation services (collectively, “Career Services”). By using Career
Services, you request and consent that Indeed, or an Indeed vendor, provide you
with the service you select. You may only use Career Services for advice
concerning your own resume, offer, or employment situation and not another
person’s. As a user of the Site, Indeed may also, from time to time, provide
you career or hiring guides via blog posts, email, or other channels as part of
its services to you. For example, Indeed may provide tips on improving your
resume or how to use your resume effectively in the job application process,
commonly asked interview questions, next steps after you have submitted an
application, and how to prepare for a new job after you have been hired. Indeed
offers these Career Services as optional guidelines for its users and all
liability with respect to actions taken or not taken based on the contents of
such Career Services are hereby expressly disclaimed.

When filling out forms associated with Career Services, you agree to provide
complete and accurate information. Any information you upload through the forms,
including a resume, constitutes User Content and shall be treated in accordance
with any User Content sections herein. Any career-related or hiring-related
information, feedback, guides or other content provided by Indeed, or Indeed’s
vendor, through Career Services or otherwise, is for informational purposes
only, and is in no way to be construed as professional career counseling or
staffing services (unless otherwise expressly noted by Indeed in services such
as Indeed Agent in Japan). You understand that Indeed may give suggestions or
information regarding best-practices, however, you understand that it is
ultimately your responsibility to determine how to pursue your job search or
candidate search. You further understand that in providing any such career or
hiring guides, Indeed is not acting as a job placement agency or staffing firm
(unless otherwise expressly noted by Indeed in services such as Indeed Agent in
Japan). You are responsible for reviewing any career or hiring-related
information provided to you, for example, for accuracy and completeness. You are
also responsible for editing the information before you use it, for example, for
an employment application. Indeed is not responsible for the accuracy or
completeness of any information that Indeed or its vendor provides you. You
understand that by using Career Services or referring to or using any career or
hiring information, you are not guaranteed job interviews, job placement,
assurance of being hired, or a higher salary or increased benefit, and you take
full responsibility for use of these services or information.

Indeed owns all rights in Career Services and other career and hiring-related
material that Indeed provides you, such as video feedback and hiring tips. By
using Career Services, Indeed grants you an express, non-exclusive,
non-assignable, and non-sublicensable right and license to use materials
developed by Indeed or Indeed vendors for you. This license is limited to
personal and non-commercial use and any further use is prohibited.

Indeed may offer, as part of Career Services, the opportunity for you to engage
with third parties, sometimes referred to as career coaches or professional
writers, to discuss job search, resume writing, or career strategies, either
through the Site or in person. Regardless of how you interact with them, you
acknowledge that these third parties are not employees of Indeed and that Indeed
is not responsible for the content of any such discussion or any actions taken
or not taken based on the contents of such discussion. Do not share any
information you consider confidential or personally sensitive with these third
parties. Indeed does not guarantee the quality or effectiveness of any advice,
recommendations, or guidance you may receive from these third parties. You agree
that, to the maximum extent permitted by law, Indeed will have no liability
arising from any discussion you have with such a third party. Further, the live
video service functionality in Career Services utilizes a video platform created
by the third party, Whereby. By using any feature of Career Services that
involves live video services, you agree to Whereby’s privacy policy.

Career Services Payment, Cancellation, and Termination. To the extent that you
use a paid Career Services offering, you shall be charged as indicated on the
Site. Subject to the limited cancellation rights described below, refunds (if
any) are at the absolute discretion of Indeed and only in the form Indeed finds
appropriate in its sole discretion. You acknowledge and agree that any credit
card, bank account, and related billing and payment information that you provide
to Indeed may be shared by Indeed with companies who work on Indeed’s behalf,
such as payment processors.

Consumer’s Right to Cancel

The following cancellation provision is applicable only to Job Seekers who are
residents of British Columbia and Newfoundland and Labrador, Canada and who have
purchased a Career Services offering: You may cancel your purchase of Career
Services from the day you enter into the contract until ten (10) days after you
receive the services. You do not need a reason to cancel. If you do not receive
the services within thirty (30) days of the date stated in the contract, you may
cancel the contract within one (1) year of the contract date. Any acceptance of
delivery beyond the thirty (30) day threshold forfeits such rights. You lose
that right if you accept delivery after the 30 days. There are other grounds for
extended cancellation. For more information, you may contact your provincial
consumer affairs office. If you cancel your purchase of Career Services, Indeed
shall have fifteen (15) days to refund your money. To cancel, please contact
Indeed, Inc. at career-services@indeed.com.

Termination

Indeed may cancel all or part of Career Services or we may suspend your access
to Career Services at our sole discretion, at any time, with or without prior
notice. If you wish to terminate your use of Career Services, you may do so at
any time. Indeed may also, in its sole discretion, refuse to offer Career
Services to anyone, without providing a reason.

10. SALARY AND OTHER INFORMATION PROVIDED BY INDEED

Indeed may provide salary and other information and content to users for
informational purposes only. For example, Indeed may provide you with data
regarding estimated salaries for a given Job Listing, number of applies to a Job
Listing, responses to certain screener questions for a Job Listing, or the
likelihood that a particular event will occur such as being selected for an
interview. This information provided by Indeed is based on estimates given for
informational purposes only and without warranty, and is subject to change or
varying levels of accuracy. Please note that all salary figures displayed on
Indeed are approximations based upon multiple third party submissions to Indeed,
including from Indeed affiliates. These figures are given to Indeed users for
the purpose of generalized comparison only. Minimum wage may differ by
jurisdiction and you should consult the employer for actual salary figures.

Indeed, in its sole discretion, may add labels or badges to Employer names or
Job Ads, such as, “Responsive Employer” or “Active Employer” or “Hired on
Indeed”. Employers may also request that Indeed add such labels. Indeed shall
determine the method by which such labels or badges are determined or which
Employers qualify. The lack of a label or badge may indicate that Indeed does
not have sufficient data to determine if an Employer qualifies. Some of the data
may be provided by the Employer and Indeed does not guarantee the accuracy of
such data. Indeed may add labels or badges to Job Ads – such as pay types,
specialties, benefits, or union associations – based on data contained within
the job description for informational purposes only. Indeed does not guarantee
the accuracy of any label or badge that is added to Employer names or Job Ads,
including data on Job Ads.

Indeed may also display publicly available information about employers on
Company Pages. Information on Company Pages is presented for informational and
promotional purposes only, is subject to change, and may be gathered from or
generated by third parties. Please contact the Employer for the most accurate
and up-to-date company information.

11. YOUR JOB SEEKER DATA

As a Job Seeker, you take a variety of actions on our Site and you provide
various information. For example, you search for jobs, and Indeed knows and
stores the titles of jobs you search for and click on, where those jobs are
located, the general salary range or experience level of the jobs you view (if
indicated on the Job Listings), the Job Listings you apply to, your amount of
activity or time of most recent activity on Indeed, and any other information
you provide directly to Indeed including desired salary, past experience, any
information in your Indeed Profile, and any of your other behavior on the Site.
You know exactly what this data is because you are the person who provided the
information or undertook the activity and the data pertains only to your
activity. By using Indeed, you acknowledge and agree that Indeed collects,
records, processes, analyzes, and stores any and all information you provide and
activities you take on the Site, and any and all interactions and communications
you have with, on, or through the Site.

When you initiate a job application on a website operated by an Employer or its
applicant tracking system, Indeed may collect certain information about you and
any actions taken by you during your visit using automated means, such as via
API, cookies, pixels and web beacons. The information collected includes, for
example, information about Job Listings you viewed and job applications you
started and completed. An Employer who provides tracker functionality is
required under this Agreement to provide any notice, and obtain any prior
consent, that may be required by applicable law. However, you acknowledge and
agree that Indeed has no control over such an Employer or its website. You agree
to Indeed’s use of, and receipt of information from, any such tracker
functionality.

If you have an Indeed account or a Job Seeker Resume, you agree that Indeed may
associate this data with your Indeed Profile and use this observed factual data
to suggest jobs to you and to suggest you or your Searchable resume to Employers
that might be interested in a person who matches your behavior on Indeed. You
also agree that Indeed may contact you based on this observed behavior or
provided info on behalf of Employers or Indeed itself. Please note, the
aforementioned actions do not include information sent to you by a third party,
however, Indeed may publicly display the fact that you have recently used the
Indeed Site to correspond with a third party. In addition, if you set Your
Resume to Searchable, this means that Indeed may share all of the aforementioned
information about yourself with third-party Employers. If you do not wish to
share such information, you may set Your Resume to Not Searchable. When you make
changes to your Indeed Profile, including, but not limited to, updating,
deleting, or changing settings on Your Resume, it may take a few days for the
changes to be reflected.

You may have the opportunity to provide Indeed with certain demographic
information about yourself, such as your race and ethnicity, gender, age, LGBTQ+
community membership, and disability status, as well as whether you have an
arrest or conviction record (“demographic data”). By choosing to provide your
demographic data you agree that Indeed may use it to evaluate and improve our
products, and share aggregate summaries of job seeker information with
employers. If you do not want your demographic data to be used in this way, do
not provide it to Indeed (or, if you have already provided your demographic data
to Indeed, you can request it be removed). You further acknowledge and agree
that another Job Seeker’s demographic data is personal information, and to the
extent permitted by law you waive any right to request or view demographic data
pertaining to any other Job Seeker.

Please note that Indeed may be required to comply with legal obligations or
governmental requests or to establish or exercise its legal rights or defend
against legal claims. This means, for example, that Indeed may receive legal
process from courts or law enforcement to reveal user data, including
demographic data.

Please also note that some Employers may ask applicants to voluntarily
self-identify certain demographic information such as race, ethnicity, sex,
disability and/or veteran status along with their job applications. Some
Employers are required by law to ask these questions and you may see these
questions when applying to jobs on Indeed. That is a separate process from
Indeed’s collection of demographic data, and Indeed is not responsible for these
questions. If you have questions or concerns about an Employer’s application
materials, please contact the Employer directly or refer to their privacy
policy.

12. INDEED HIRING PLATFORM

Indeed Hiring Platform is a platform designed to streamline Employer hiring and
employment decision- making processes by allowing users access to various
products such as Indeed Interview and related services (“Indeed Hiring
Platform”). Employers may offer you the opportunity to participate in hiring
activities that might be supported by Indeed Hiring Platform. You acknowledge
and understand that Employers select the method and manner that Indeed Hiring
Platform will be used for its job openings and that the Employer determines the
job requirements and specific needs of its hiring efforts. YOU UNDERSTAND AND
AGREE THAT EMPLOYER IS RESPONSIBLE FOR COMPLYING WITH APPLICABLE LAW REGARDING
ITS EMPLOYMENT AND HIRING PRACTICES, INCLUDING TITLE VII, AND THAT EMPLOYER
INDEMNIFIES INDEED AGAINST ANY AND ALL CLAIMS ARISING FROM EMPLOYER’S USE OF
INDEED HIRING PLATFORM OR SIMILAR PRODUCTS. INDEED DISCLAIMS ALL LIABILITY AND
MAKES NO WARRANTY THAT EMPLOYER’S USE OF THE SERVICES COMPLIES WITH TITLE VII OR
ANY SIMILAR LAW. Indeed has no control nor participates in the hiring or
decision-making process regarding Employer hiring efforts. Further, you
understand that Indeed is not an employment agency by offering Indeed Hiring
Platform and related tools. By using Indeed Hiring Platform, you understand that
Indeed is not procuring employees for Employer or opportunities for Job Seekers.
Indeed merely provides Indeed Hiring platform as a tool that enables Employers
and Job Seekers to exchange information as they determine.

13. INDEED HIRE

Indeed Hire provides recruitment services to its clients. When you apply to a
job supported by Indeed Hire, or otherwise engage with Indeed Hire as a Job
Seeker, you acknowledge and agree that Indeed Hire may use the Site and its
tools as an agent to Employers, such as Indeed Apply, Virtual Interviews,
Assessments and other screening tools. You further agree that Indeed Hire may
use information you provide to Indeed Hire and data collected through the Site
to present potential job matches to you and to potential Employers.

Employers retaining Indeed Hire are solely responsible for determining their job
requirements, the specific needs of their hiring efforts, and their hiring
decisions. By engaging with Indeed Hire, you understand that you are not
guaranteed job interviews, job placement, suitability for a particular position,
or assurance of being hired, and you take full responsibility for your own
decisions and actions during the recruitment process, including the acceptance
or rejection of job offers.

14. GOVERNING LAW AND DISPUTE RESOLUTION

This Agreement and any dispute arising out of or in connection with this
Agreement or related in any way to the Site (“Dispute”) will be governed as to
all matters, including, but not limited to the validity, construction and
performance of this Agreement, by and under the laws of the State of Texas,
United States of America, if you are located in the United States, or the laws
of the Republic of Ireland, if you are located elsewhere, without giving effect
to conflicts of law principles thereof. Any and all actions, lawsuits, or other
legal proceedings related to such Dispute shall be filed only in courts located
in Travis County, Texas, U.S.A., if you are located in the United States, or
Dublin, Ireland, if you are located elsewhere. Each of the parties hereby
consent to the exclusive personal jurisdiction of the federal or state courts
located in Travis County, Texas, U.S.A, if you are located in the United States
of America, or Dublin, Ireland, if you are located elsewhere. Despite the
application of Irish law, if you are a consumer resident in the EU, you also
enjoy the protection of the mandatory provisions of the law of the country in
which you have your habitual residence. The application of mandatory provisions
limiting the choice of law and in particular the application of mandatory laws
of the country in which you have your habitual residence, such as consumer
protection laws, shall remain unaffected.

You also hereby waive any right to a jury trial in connection with any action or
litigation in any way arising out of or related to your use of the Site or these
terms of service, if you are located in the United States.

15. CLASS ACTION WAIVER

By using the Site or any Program Elements (defined below) and in return for the
services offered by Indeed, you acknowledge that Indeed can only offer you these
services under the terms and conditions as presented herein. As partial
consideration for your use of the Site and the Publisher Program, you agree not
to sue Indeed as a class plaintiff or class representative, join as a class
member, or participate as an adverse party in any way in a class-action lawsuit
against Indeed regarding your use of the Site. Additionally, as a Job Seeker,
you acknowledge that your use of job search, Indeed Apply, and other free
services on the Site is not purchased. Your acceptance of this Agreement,
including this Class Action Waiver, is an essential part of the bargain allowing
your free use of the Site. If you do not agree to any part of these terms, do
not continue your use of the Site. Nothing in this paragraph, however, limits
your rights to bring a lawsuit as an individual plaintiff, including in small
claims court, subject to Section 13 above.

B. TERMS OF SERVICE FOR EMPLOYERS

The following terms and conditions apply to all Employers and other users who
access or use the Site as intended for individuals and/or organizations seeking
to make available information regarding employment openings, on their behalf or
other’s behalf, including but not limited to agencies purchasing for multiple
parties, or otherwise indicate their acceptance to this Agreement. You further
agree that the Terms of Service for All Users also apply. For the avoidance of
doubt where the Terms of Service for All Users overlap or conflict with the
Terms of Service for Employers, you agree that the Terms of Service for
Employers will govern.

For purposes of this Section B of the Indeed General Terms of Service, all
references to “you” or “your” shall mean you, the individual or organization
accessing this Site in your capacity as an Employer or other user as described
above.

1. EMPLOYER ACCOUNTS

When you create an Indeed account, a Company Page or post job listings
advertising employment opportunities and other job-related contents, including
links to third-party websites (“Job Listings” or “Job Ads”) on the Site, whether
as part of the Indeed Ads Program or otherwise, you agree that this Agreement
(including the Data Processing Agreement ), the terms associated with any Indeed
service you are using, and all of Indeed’s policies, including the Indeed
Privacy Policy and Cookie Policy, apply to you.

When you create an Indeed account, Indeed may require that you verify your
identity. You may be presented with different options for verification,
including through a third party service called ID.me. When you use ID.me, you
are interacting directly with ID.me, and you share your identification and
identity with ID.me directly. You agree that ID.me is solely responsible for any
collection, use, storage, processing, or loss of data you provide, and any legal
obligations related to such activities, including the capture or storage of any
biometric identification or biometric identifiers. Indeed does not collect any
biometric information or biometric identifiers, or receive any biometric
information or biometric identifiers from ID.me.

When you access or use the Site in your capacity as an employee or other
representative of an Employer, or if you create an Indeed account on behalf of
an Employer, you represent and warrant that you have the authority to bind the
Employer to this Agreement. When you create an account on behalf of an Employer,
the account belongs to the Employer, and you acknowledge that any and all
information that you provide Indeed through the account, such as the actions you
take and when you take them, will be visible to the Employer. As part of this
account you may have an individual profile (“Employer Profile”). Your Employer
Profile consists of information you provide on the Site in the “Account
Settings” and “Employer Settings” section of the account.

As an Employer, your account is for business use and not for personal use.
Indeed is not responsible for and disclaims all liability if your email is used
improperly or falsely by a third party. By registering for an Indeed account,
you agree to receive mandatory email updates regarding account activity to your
Indeed account. If you attempt to send an email from a name or email address
that is not true, accurate, current or complete, we reserve the right to drop
such email, and attempting to send such email is a violation of our terms.
Employers may request that Indeed disable an account at any time by contacting
the Employer Help Center. Please note that Indeed may be required to preserve
business records pertaining to that account to comply with its obligations under
law. Alternatively, if an Employer agent wishes to access or delete their
Personal Data held by Indeed, they should follow the steps listed in the “Your
Personal data rights” section of this Privacy Policy.

In some instances, multiple users may be linked to the same account (“a Linked
Account”). A Linked Account is created when the primary account owner(s)
(“Admins”) of an Employer account invites other users to the same account.
Admin(s) can provide these other users varying levels of access and
functionality (“Roles”) within the account, as described on the site, such as
accessing account data, including candidate Personal Data, contained in the
account of the user who initiated the invite, or purchasing services from Indeed
under such account. If you are an Admin adding a user to a Role or several
Roles, you represent to Indeed that you are an authorized representative of this
account and that you have the authority to allow this data and access to be
shared. You further agree to indemnify and hold harmless Indeed from any
allegations, claims, actions, suits, demands, damages, liabilities, obligations,
losses, settlements, judgments, costs and expenses (including without limitation
attorneys’ fees and costs) that result from the sharing of this data, access to
your account, and any purchases made under your account. When using a Linked
Account, any users with access to certain Roles may have access to any or all
account information, such as: communications and actions of all other users and
applicants within the Linked Account, resume contacts, and billing information,
and you consent to such access. When using a Linked Account, any users with
access to certain Roles may also have the ability to purchase Indeed products
under your account, and you agree that you are responsible for the payment of
all such purchases made. If you accept another user’s invitation to link your
Employer account to their Employer account, you acknowledge that any and all
information about your activity in your Employer account, such as the actions
you take and when you take them, will be visible to all linked users.
Administrators of Linked Accounts may retain certain information Linked Account
users provide, such as an email address used to receive applications. Linked
Account users will not be able to see your activity, such as your job searches,
applications or preferences or your Indeed Profile information, contained in
your Job Seeker account. You may visit your account settings at any time to
unlink your account. The Admin assigned to an Employer account may also unlink
any user from that Employer account at any time, and may be notified if your
Linked Account is used to login from too many devices.

If your Indeed employer account has a credit card or other payment method on
file, such as bank account information for Automatic Clearing House (“ACH”)
payment, Indeed may charge that payment method for any products or services you
order and for any outstanding payments, including to correct billing errors.

You agree that Indeed may send notices to Job Seekers informing them that an
Employer account has been compromised, including if such account is associated
with you. Indeed cannot and does not guarantee that such notices will always be
sent or received, and you therefore agree that Indeed bears no responsibility
for doing so. Indeed makes no warranty regarding, and disclaims any liability
for, the accuracy, completeness, timeliness, or reliability of such notices.

Indeed may offer suggestions, recommendations, or information to users that may
support or improve their experience on Indeed Sites. You understand that these
offerings are provided as a courtesy and without warranty, and your use of such
information is at your sole discretion. As an Employer, you are responsible for
your use of the Site and any tools offered therein, including your decisions
regarding your job description, the requirements for your job, compliance with
applicable laws, including relevant federal, state, and local laws related to
job postings, and whom you interview or hire. Indeed assumes no responsibility
and disclaims all liability for any actions you take based on any information
provided by Indeed. Indeed may limit your ability to post a job, or the
visibility of your job, if it does not appear to indicate a salary above minimum
wage, wage transparency laws, or does not comply with other applicable law;
however Indeed is not responsible for, and you are solely responsible for,
compliance with minimum wage, local language and other legal requirements.

If you are an Indeed agency partner, you may be eligible to participate in an
Indeed partnership program. Agency partners in this program may attain the rank
of “Gold”, “Silver”, or “Bronze” based on their Indeed usage and engagement,
measured by revenue. Indeed’s determination of an agency’s rank is made at
Indeed’s full discretion and may be revoked at any time.

2. EMPLOYER SERVICES INCLUDING INDEED APPLY AND SCREENER QUESTIONS

You also agree that, as a service to Job Seekers, Indeed may activate its Indeed
Apply relay function for use in connection with your Job Listings, and that any
Job Seeker may indicate interest in Job Listings through Indeed Apply, and that
Indeed will send applications to the email address you provide. You also agree
that Indeed may activate a chatbot, which enables Job Seekers to apply to your
Job Ad by answering questions. The answers a Job Seeker submits are presented to
you as a job application. When you use Indeed candidate management tools,
including but not limited to your Employer Dashboard, or by activating the
Indeed Apply relay function for your Job Listings, you acknowledge and agree
that Indeed may make available functions allowing you to take actions regarding
the Job Seeker, such as tools for setting up an interview, viewing a resume and
rejecting a candidate. You agree that if you use such candidate management
tools, Indeed may assemble the candidate’s application materials, resume,
answers to screener questions, assessment responses and other information the
candidate provides to Indeed into one document or webpage. You further agree
that Indeed is not responsible for maintaining or storing such application
materials, and that you are responsible for your own compliance with any
applicable record retention, reporting requirements or other applicable law. By
using these tools you consent to any information shared through Indeed being
processed and analyzed by Indeed according to this Agreement and Indeed’s
Privacy Policy. Indeed may store such information regardless of whether a job
vacancy has been filled. Candidate Summaries may be provided by Indeed for
certain Job Seekers in the Candidate Details page. These Summaries are populated
with information from the Job Seeker and information provided by you in the Job
Description. Candidate Summaries are not a recommendation for employment.
Employers agree to review the full application and not to use such summaries as
the basis for employment decisions. In a Candidate Summary or other product or
service on the Site, you may see a verification of a Job Seeker’s skills,
certifications, or other qualifications. Indeed does not guarantee the accuracy
of such verifications or information, and you are solely responsible for
verifying information on the Site.

Whether you are using the Site directly or any ATS you are responsible for the
contents of your emails, application form, screener questions or their format,
criteria you set for inviting candidates to interview, Company Pages that you
create, update, or manage, any Job Listings that you post, and any messages that
you send through Indeed Apply or otherwise, and agree that Indeed is not
responsible for such content and disclaims all liability for such content,
including as to whether such content is legal. You agree that you are solely
responsible for compliance with applicable law for all content on the Site,
including minimum wage requirements, wage transparency laws, or any other law.
If you include voluntary self-identification questions for Job Seekers along
with your application materials, you are solely responsible for compliance with
applicable laws related to such questions, including the content and format of
the questions and your use of the Job Seekers’ responses. You are solely
responsible for compliance with all applicable regulatory requirements related
to collecting and reporting demographic information about applicants.

If you close or change any Job Listings that you post, you agree to promptly
update such Job Listings on Indeed or otherwise notify Indeed. Indeed may
provide you with a mechanism for responding to requests for accommodations from
Job Seekers. You are responsible for ensuring that your selection criteria are
job-related, that you do not pose “disability-related inquiries” or medical
inquiries in violation of the law, and that you do not screen out people with
disabilities or members of any protected category under the law. You further
acknowledge that you are responsible for offering alternative methods of
screening, if so required by the Americans with Disabilities Act or any similar
law. You are responsible for clearly indicating that reasonable accommodations
are available, engaging with and responding to any requests for accommodation,
and providing information about how to request an accommodation to Job Seekers.

You agree that Indeed may reject or remove any Job Listing or any questions for
Job Seekers for any or no reason. For example, Indeed may remove any Job Listing
or question that directly or indirectly discriminates against Job Seekers.
Direct discrimination means, for example, that a Job Listing, requirement, or
question specifically makes clear that only Job Seekers matching a certain
criteria are wanted, thereby excluding others because of, for example, their
gender, race, age or disability. Indirect discrimination means, for example,
that a Job Listing, requirement, or question implicitly excludes certain classes
of Job Seekers by making it impossible for them to qualify for the job
requirements. You understand and agree that it is your responsibility to refrain
from posting any Job Listing, requirement, or question that directly or
indirectly discriminates against Job Seekers or otherwise violates applicable
law. You understand and agree that you are responsible for ensuring that your
Job Listing requirements and criteria are job-related and in compliance with
applicable law. Indeed does not guarantee delivery, your receipt of the Job
Seeker’s emails or application materials, or that there will be no mistakes in
the transmission or storage of the data. You are solely responsible for checking
your Employer dashboard to view job applications and other information. Any
notifications, such as emails, you may receive about applications or other
activities, are provided solely as a courtesy to you and you should not rely on
them.

In the event a message being sent is intended for a closed account, these
messages will not be deliverable. If you do not feel comfortable sending a
message, such as an offer letter, to a Job Seeker through Indeed’s relay
functions, do not use the Indeed relay functions and please contact the Job
Seeker via another method. When using the Indeed Apply function, Indeed will
attempt to send applications to the contact information provided to Indeed by
you, however, Indeed has no ability to verify the contact information provided
by you. In the event you provide incorrect contact information, it shall be your
responsibility to correct, appropriately respond, or take any steps necessary to
protect the privacy of such Job Seekers, and you indemnify Indeed for any
damages resulting therefrom.

Should you post any Job Listings for Job Seekers in any country (including but
not limited to Japan) where the cross-border transfer of personal data is
regulated (such as requiring user consent), you warrant and agree that you will
not cause or allow a cross-border transfer of personal data from Indeed to you
that violates or is contrary to the applicable data protection laws. For
example, you will take such actions to ensure that any resultant job
applications and other personal data to be sent or directed to your designated
contact information (including an Applicant Tracking System (ATS) or other
service provider selected by you) either through Indeed Apply or other relay
functions shall be accessed or received by you at your business location in such
country.

When Job Seekers apply or RSVP to your Job Listing, Indeed may give them the
opportunity to provide certain demographic information to Indeed, such as race
and ethnicity, gender, age, LGBTQ+ community membership, and disability status,
as well as whether they have an arrest or conviction record (“demographic
data”). This Indeed demographic data survey is separate from any voluntary
self-identification questions provided by Employers. By using the Program, you
agree that Indeed may collect demographic data from Job Seekers applying to your
Job Listing using Indeed’s demographic survey, and that Indeed may use
information from that survey to evaluate and improve our products. You further
agree that you as an Employer have no ability, right, or entitlement to view or
access demographic data collected via the Indeed demographic data survey
pertaining to any Job Seeker or related to any employer by any means including
civil discovery, subpoena, or any other legal process without their permission.
You agree you are solely responsible for complying with all applicable
nondiscrimination laws. Indeed disclaims any warranty regarding the demographic
composition of Job Seekers applying to any particular job.

When you use Indeed Apply for your Job Listings, you acknowledge and agree that
Indeed may add functions into the corresponding Indeed Apply emails. In
addition, Indeed may, on your behalf, send out reminder emails to Job Seekers
you wish to interview. Indeed may also send emails to Job Seekers on your behalf
indicating that your Job Listing is potentially a match for the Job Seeker’s
resume. When you use screener questions, you may be given the option to instruct
Indeed to send out rejection notices if the Job Seeker has not answered the
questions in the manner set forth in the online instruction. If you choose such
option, such candidates will receive rejection notices and will be set to
rejected in your candidate dashboard. You further acknowledge that Indeed has no
discretion in the transmission or storage of these or all other rejection
notifications (which is purely mechanical), that transmission or storage is not
guaranteed, and that the Job Seeker may not have answered the screener questions
accurately. When you use Indeed’s candidate management tools, you may be given
the option to send automatic rejection notices to candidates whose status you
set to “rejected.” If you choose such option, you acknowledge that Indeed has no
discretion in the transmission or storage of rejection notices.

Similarly, you may be given the option to use candidate management tools that
schedule interviews on your behalf with Job Seekers who meet criteria you have
selected. If you choose such option, Job Seekers will be scheduled for
interviews and invited to interviews on your behalf via email based on whether
information the Job Seeker has provided to Indeed (e.g., answers to screener
questions, resume, Indeed Assessment Responses) matches criteria you have set.
You are responsible for ensuring that your selection criteria are job-related,
that you do not pose “disability-related inquiries” or medical inquiries in
violation of the law, and that you do not screen out people with disabilities or
members of any protected category under the law. You are responsible for
offering alternative methods of screening, if so required by the Americans with
Disabilities Act or any similar law. You further agree that Indeed has no
discretion in the transmission or storage of these interview invitations (which
are purely mechanical), that transmission or storage is not guaranteed, and that
the information the Job Seeker provided to Indeed may not be accurate. Indeed
may request that Job Seekers confirm their interest in the position before
scheduling an interview. It is ultimately the Employer’s responsibility to
confirm whether any interviews were scheduled, or to reschedule or cancel
interviews if necessary. The decision of who to interview is decided solely by
the Employer, who can choose to interview any Job Seeker at any time, and by
scheduling such interviews, Indeed does not warrant that a Job Seeker is
qualified, meets the criteria the Employer has set, or that the information
provided by the Job Seeker to Indeed is accurate. Indeed candidate management
tools are intended to allow Employers to more efficiently connect with Job
Seekers as they determine, and the sole responsibility for the content of any
screener question, any decision to proceed or not proceed with interview or
offers, any issues arising from an acceptance or denial of employment, and any
other issues arising from the use of candidate management tools is solely with
the Employer. By using this and other candidate management tools, you
acknowledge and agree that Indeed is not procuring employees for Employers or
procuring opportunities to work for Job Seekers, and that Indeed does not act as
your employment agency by offering these candidate management tools.

Indeed may highlight to Job Seekers qualifications required for your position in
order to help the Job Seekers assess whether to apply for your role. Indeed does
not verify the identity of any Job Seekers who apply to your job listing, nor
does Indeed know a Job Seeker’s motivation for applying to your job listing, and
thus provides no guarantee as to the Job Seeker’s qualifications or interest in
your job listing. You agree that Indeed Apply and Indeed’s relay functions are
presented to you without warranty and Indeed assumes no responsibility for the
communications between you and the Job Seeker, which communications are your and
the Job Seekers’ sole responsibility.

By using any automated phone screen product, you agree that you are requesting
Indeed to send a Job Seeker a telephone number, which the Job Seeker may call
with the purpose of answering your telephone screening questions. You agree
these questions are part of your application process, are solely determined by
you, and are not being asked by Indeed. You also agree that you are only asking
Indeed to record the Job Seeker’s answers to your screening questions and that
Indeed will forward you the recording of the answers to your questions. You
consent to Indeed listening to and analyzing the recording in accordance with
Indeed’s Privacy Policy, as well as to Indeed providing the recording to third
parties to aid in analysis or quality of the product. Indeed disclaims all
warranties with regards to the transmission or storage of such phone screens and
responses, does not guarantee their delivery or receipt, and does not guarantee
the date or time at which they may be sent.

You shall indemnify, defend and hold harmless Indeed, its agents, affiliates,
and licensors from any third-party claim or liability (including without
limitation reasonable legal fees) arising out of any Company Page created or
claimed by you, or any Job Listing, application materials, voluntary
self-identification questions, or screener questions (or answers thereto) posted
by you, or any message sent by you. Indeed may make Job Ad analytics data
available on a Company Page or elsewhere on the Site, and may provide analytics
data regarding your Employer account to anyone at your company at Indeed’s
discretion. To the extent permitted by law, if you have an unpaid or outstanding
invoice or account balance for any Indeed product, Indeed reserves the right to
suspend or terminate your use of that Indeed product as well as any other Indeed
product as set out in the IO for that product, including but not limited to
those Indeed products where you do not have an unpaid invoice or account
balance. Indeed may elect to apply (i) penalties for late payment as per the
maximum interest permitted by law and (ii) any reasonable expenses and attorney
fees Indeed incurs collecting such late payments.

When you view, send, take action on, make a decision regarding, store, or
receive materials (including Job Listings, resumes, applications, pre-recorded
interviews, and messages) through or using the Site or any Applicant Tracking
System (“ATS”), Indeed may, for any purpose, use any data of such materials or
action for data analysis, quality control, or to refine the Site or any other
Indeed product or service (including to provide better search results and other
Job Listings for Job Seekers and Employers), whether via automated means or
otherwise. Indeed may also inform the Job Seeker of your actions or activity
related to such materials through or using the Site or any ATS. For example,
Indeed may notify the Job Seeker about your activity or action related to a Job
Ad (such as pausing or closing it), or Job Seeker’s application or Resume (for
example, that you viewed or responded to it, or that you made a decision with
respect to it). Indeed may inform Job Seekers about activities you take on the
Site, for example, whether you are online, recently active, or active on Indeed.
You hereby consent to Indeed informing the Job Seeker about such actions and
activities.

Indeed, in its sole discretion, may add labels or badges to Employer names or
Job Ads, such as, “Responsive Employer” or “Active Employer” or “Hired on
Indeed”. Employers may also request that Indeed add such labels. Indeed shall
determine the method by which such labels or badges are added or which Employers
qualify. The lack of a label or badge may indicate that Indeed does not have
sufficient data to determine if an Employer qualifies. Some of the data may be
provided by the Employer and Indeed does not guarantee the accuracy of such
data. Indeed does not guarantee the accuracy of any label or badge that is added
to Employer names or Job Ads based on employer provided data, including data on
Job Ads. Indeed reserves the right to change or remove such label or badge
features at any time and in Indeed’s sole discretion.

If you access or use any Indeed Application Programming Interface (API),
including accessing and using the Site or any of the Indeed Apps or any
Applicant Tracking System (ATS) through an API, you agree to be bound by this
Agreement, the Indeed API Terms, Indeed Privacy Policy, the Site Rules, and any
additional rules and policies made available by Indeed. YOU UNDERSTAND AND AGREE
THAT YOU ACCESS AND USE ANY API AT YOUR OWN DISCRETION AND RISK AND THAT INDEED
DISCLAIMS ALL LIABILITY ARISING OUT OF YOUR USE OF ANY INDEED API. It is your
responsibility to regularly review any Indeed App or the Site for the most
up-to-date information (including, but not limited to, explanations about how
features work, disclaimers and disclosures regarding the services provided,
method for charging) about Indeed’s products and services. By using an API,
rather than directly using the Site or an Indeed App, you agree to all
information provided on the Site or an Indeed App. Use of an Application or ATS
via an API, rather than direct use of the Site or an Indeed App, shall not
excuse any lack of information or understanding about Indeed’s products and
services where that information is otherwise provided on the Site or an Indeed
App.

Your use of a third party developer to build an integration with an ATS: Should
you appoint or otherwise utilize a third party developer to develop an
integration with an ATS , you shall ensure that you and the third party
developer comply with all applicable Data Protection laws (including, inter
alia, the execution of data processing agreements) in the development of the ATS
integration. When you use the Indeed API through a third party developer to
develop an integration with an ATS you shall be fully liable for the actions /
omissions of the third party developer and the ATS you choose to use. You shall
also ensure that all personal data (including disposition data) transferred to
Indeed via the integration takes place in compliance with applicable Data
Protection laws, for example, obtaining consents from and providing notices to
data subjects (as applicable) as well as implementing relevant agreements where
required by such laws. You shall indemnify and hold harmless Indeed against any
claim or actions brought by a data subject arising from or related to Your use
of the API and/or your use of a third party developer and their use of the API.

You acknowledge that as part of its efforts to combat fraud and spam, Indeed may
require that users verify their email address, including Job Seekers applying to
your job. However, email verification is not guaranteed. You are responsible for
your use of any software that rejects applications from unverified email
addresses.

Indeed may offer functionality permitting you to request demographic
information, including disability status, from applicants to your Job Ad. If you
use such functionality, you represent that you are a federal contractor or
subcontractor who is required to seek disability status information from job
applicants for the purpose of complying with the Department of Labor’s Office of
Federal Contract Compliance Programs (“OFCCP”) requirements. You acknowledge
that this functionality is presented without warranty, and compliance with any
OFCCP or other governmental record-keeping requirements remains your sole
responsibility.

3. JOB MATCH

Job matches are recommendations which may be presented to both you as an
Employer and to Job Seekers in various formats on the Site. For example, Indeed
may recommend Resumes which match Job Ads you have posted, or recommend Job Ads
to Job Seekers which are similar to jobs to which they have recently applied.
Job matching is provided to you on a beta basis and is subject to our Beta
Program (see section 9 of the Terms of Service for All Users).

To generate matches, Indeed uses data collected through our Site from both
Employers and Job Seekers. This includes Job Ads, Resume, application materials
(including responses to screener questions), Indeed Assessments, and user
activity on Indeed (such as searches run and Job Ads clicked on and applied to).
You agree and consent that Indeed may use this information to present potential
matches to you and to potential Job Seekers.

4. SALARY, APPLIES OR OTHER INFORMATION PROVIDED BY INDEED

Indeed may provide some information and content to users for informational
purposes only. For example, Indeed may provide Job Seekers with data regarding
estimated salaries for a given Job Listing, number of applies to a Job Listing,
responses to certain screener questions for a Job listing, or provide you with
estimated applies to your Job Listing. All such figures provided by Indeed are
estimates given for informational purposes only, may come from a third party,
and they are subject to change or varying levels of accuracy. If you are
participating in the Indeed Ads Program and your Sponsored Job advertising
budget is set on a per-apply basis, you will be charged based on Indeed’s
determination of Apply count as reflected in your employer dashboard and not
based on the number of applies that may be provided to Job Seekers for
informational purposes only. Indeed may add labels or badges to Job Ads – such
as pay types, specialties, benefits, or union associations – based on data
contained within the job description. These are for informational purposes only
and Indeed does not guarantee the accuracy of any label or badge. Indeed may
also include salary estimations on pages other than Job Listings on the Site.

Please note that all salary figures are approximations based upon multiple third
party submissions to Indeed, including from Indeed affiliates. These figures are
given to Indeed users for the purpose of generalized comparison only. Indeed may
also provide data regarding impressions in relation to your Job Ad. Such figures
are provided for informational purposes only, are subject to change at any time,
and Indeed does not guarantee their accuracy. Indeed reserves the right to
change the method of measuring such figures at any time.

Indeed may offer job post templates for informational purposes only. By using
any of this content, you adopt it as your own and are responsible for making it
true, appropriate and compliant with all applicable laws. All content provided
by Indeed, including template job post information and estimated applications
for a given job posting, is for informational purposes only, may comprise or be
based on information provided by third parties, is provided without warranty,
and is subject to change and varying levels of accuracy. Estimated applications
are not a guarantee of future performance.

5. SCREENING TOOLS

Indeed may make available to you screening tools for your use for candidates who
apply to your job, including screener questions, phone screen tools and
assessments. Indeed is licensing these tools to you for your use as you
determine. By using any screening product, made available to you by Indeed, you
agree that you have made the determination to use these tools as part of your
application process, and the substantive questions you ask or choose are solely
determined by you, and are not being asked by Indeed. You agree you are solely
responsible for the use of such screening tools in compliance with the law, such
as: the Fair Credit Reporting Act and similar state statutes; applicable
employment, equality or anti-discrimination laws such as Title VII of the Civil
Rights Act of 1964, as amended, the Age Discrimination in Employment Act, the
Americans with Disabilities Act, and other similar federal, state, and local
laws; and any applicable data protection or privacy laws, or laws regulating use
of “automated employment decision tools”. You agree that an Assessment is only
designed to evaluate a particular knowledge, skill, or ability. It does not
evaluate a Job Seeker’s qualification for any job nor their ability to safely
perform a job. Whether a particular skill is relevant to a job, or whether a Job
Seeker is qualified or appropriate for a job, is decided solely by you. You
agree to use an Assessment in combination with other selection and hiring
processes to measure only those knowledge, skills or abilities and/or other
characteristics that are 1) job-related and 2) required for a candidate’s first
day on the job. You are responsible for ensuring that your selection criteria
are job-related, that you do not pose “disability-related inquiries” or medical
inquiries in violation of the law, and that you do not screen out people with
disabilities or members of any protected category under the law. You further
acknowledge that you are responsible for offering alternative methods of
screening, if so required by the Americans with Disabilities Act or any similar
law. You are responsible for clearly indicating that reasonable accommodations
are available, engaging with and responding to any requests for accommodation,
and providing information about how to request an accommodation to Job Seekers.
Indeed shall direct Job Seekers who reach out to Indeed with an accommodation
request to you via the contact information you provided to Indeed, and you are
responsible for monitoring your inbox for such requests.While Indeed is guided
by WCAG 2.1, Level AA in our efforts to design and develop accessible offerings,
as outlined in the accessibility statement, each disability is unique and Indeed
does not warrant compliance with the Americans with Disabilities Act or any
equivalent or similar law. You agree to indemnify Indeed for any and all claims
arising out of your use of a screening tool, including any claims that any
screening tool does not comply with the Americans with Disabilities Act or
similar law, or that your use of any screening tool results in a “disparate
impact.”

Indeed may offer Employers the ability to activate a feature on their account
called Employer Assist. Activating Employer Assist means the Employer is
instructing Indeed to send a message on the Employer’s behalf to the Job Seeker
informing them that the Employer has determined not to move forward with their
application. To prevent a rejection notice from being sent, you must indicate
your interest in the application on Indeed. Any interactions you have directly
with a Job Seeker and not through a tool provided by Indeed (for example,
calling or emailing a Job Seeker directly instead of through an Indeed Relay
Service) are not visible to Indeed, and will not prevent an Employer Assist
rejection notice from being sent. If you activate Employer Assist then you must
interact with a Job Seeker through a tool provided by Indeed to prevent an
Employer Assist rejection notice from being sent. If you activate Employer
Assist, candidates with whom you do not interact within your chosen time frame
will receive rejection notices, and you agree to indemnify Indeed from any
claims arising therefrom. You further agree that Indeed may notify Job Seekers
about the estimated time frame during which they may expect to hear back from
you based on the time frame you choose in Employer Assist.

Indeed may offer functionality that groups candidates based on whether they meet
or may meet Employers’ criteria, based on text in their resumes or answers to
screener questions, and we offer Employers the ability to automatically schedule
calls with applicants who meet their criteria as well. In all cases, Employers
can view any applicant at any time, and Indeed makes no decisions about any
applicant. You agree that such functionality does not constitute or contribute
to a decision, and is not a substitute for human discretion and review. You
agree not to use such functionality as the sole factor, as a factor weighted
more than other factors, or to modify or overrule conclusions derived from other
factors, in your decision-making or hiring processes.

6. COMMUNICATION THROUGH INDEED

You may receive notifications via the app, email or your Indeed dashboard
corresponding with your activity or use or a Job Seeker’s activity on or use of
the Site, Indeed Apply, Indeed Messaging, or any other communications service,
product, or feature provided on or through the Site. In all cases, such
notifications are provided solely as a courtesy, and you should not rely on
them. For example, if you wish to interview a Job Seeker, it is your
responsibility to follow up with the Job Seeker separately to ensure they know
about the interview, do not rely on notifications through Indeed. Further, if
you post a Job Listing directly on Indeed, applications are sent to your Indeed
dashboard; any other notifications you may receive are provided solely as a
courtesy to you. For example, you may not receive application email
notifications if a Job Seeker has not answered screener questions correctly,
although these applications will be sent to your Indeed dashboard. Indeed
disclaims all warranties with regards to the transmission or storage of such
courtesy notices, does not guarantee their delivery or receipt, and does not
guarantee the date or time at which they may be sent.

Indeed may enable Indeed Messaging, as well as text messaging relay, email
relay, and/or call relay services through our Site directly or through vendors
to help facilitate contact between Employers and Job Seekers about a Job
Listing. Indeed may also enable Employers and/or Job Seekers to connect with
each other on Indeed Messaging via third-party providers. You understand that
communicating through such Indeed Messaging and/or other communication options
on or through the Site shall be limited to the purpose of hiring for a Job
Listing. Indeed reserves the right to turn on or enable Indeed Messaging and/or
other communication options for select Employers or Job Listings, in its sole
discretion, and to notify Job Seekers that Indeed Messaging or other
communication options are available for a particular job or Employer. For
example, you may be eligible to enable Indeed Messaging pre-apply to certain Job
Listings. To remain eligible for Indeed Messaging pre-apply, you must respond to
Job Seeker communication in the amount of time identified on the Site. Indeed
may, in its sole discretion, turn off or disable Indeed Messaging for any
Employer or Job Seeker at any time without prior notice and for any or no
reason. Please note that since messaging relay services depend on the
functionality of third-party providers, there may be technical delays and other
errors on the part of those providers. We cannot vouch for the technical
capabilities of any third parties to send or receive communications, such as
text messages, emails or calls. We also do not guarantee that Indeed’s
integrations with these third-party providers or interface will be error-free.
Further, we do not guarantee that communications sent to or through Indeed
Messaging will be delivered, received, accessed, read or acted upon. However,
Indeed may alert you when any of the above events occur. In the event a
message being sent is intended for a closed account, these messages will not be
deliverable.

Indeed may mask or hide contact information, such as phone numbers and email
addresses, and substitute it with an alias. For example, Indeed may mask Job
Seeker contact information from resumes or applications. Indeed may also mask
your email address or phone number, and Job Seekers may see an alias email
address or phone number when they communicate with you. You agree to a Job
Seeker contacting you from a masked phone number or email. If you contact a Job
Seeker from a masked phone number and you do not leave your contact information,
after the masked number expires, the Job Seeker may not be able to contact you
by phone unless you have provided your actual contact information to them. Once
a Job Seeker has your contact info, you agree that Indeed is not responsible or
liable for the manner in which they may use the info.

When you or a Job Seeker send a message to an Indeed provided alias, Indeed and
its vendors will process the message to offer you services, display your message
on Indeed, and for other purposes as provided in this Agreement. For example,
when you send or receive a message to an Indeed alias via email, Indeed will
decide how and what to extract on Indeed Messaging. Some messages related to the
same conversation may not be grouped together. Indeed may group messages
together as part of a conversation on Indeed Messaging. This is done as a
courtesy, and some messages related to the same conversation may not be grouped
together. When communicating with a Job Seeker through Indeed, the Employer
sender’s information may be displayed in different ways, for example, it be may
be displayed as the Employer’s company name or the name of the specific person
sending the message, but you or the Job Seeker may not see all that info in all
circumstances.

Indeed’s messaging system is not intended for sending one message to multiple
Job Seekers. You agree to not use Indeed’s messaging services to send bulk
messages, unless specifically authorized in the Indeed interface. You agree to
not circumvent this limitation through using your email client for this purpose,
for example by sending email messages through your email client (e.g. your Gmail
or third party email provider) to multiple Indeed aliased email addresses. You
agree that any email that you address to more than one Job Seeker on the To, CC,
or BCC line is separated into different emails and conversations by Job Seeker;
you will see Job Seeker responses in their own email threads and their own
conversations on Indeed Messaging. If a user sends an email to multiple
recipients (e.g. by adding additional aliased email addresses to the cc field in
a third party email client), this may affect the way messages on Indeed are
displayed. In this case, it is best to view the email conversation in the third
party email client. Should you choose to send an email from a third party email
client, the person with whom you’re communicating may be able to see your email
address, rather than the alias.

If you, or anyone on your behalf, , view, store, send or receive communication
or materials, (including messages, text messages, chats, emails, interview or
other voice recordings or transcripts, and any other information) to, on or
through the Site, you agree to the communication or material being processed,
analyzed, reviewed, and stored, including via automated means, for data
analysis, quality control, enforcement of the Sites’ rules and other Indeed
policies, content moderation, and to improve the Site or any other Indeed
product or service. To achieve these purposes, we use this data to develop,
train, build, and use statistical models, including artificial intelligence and
machine learning models. Indeed also uses vendors as an extension of the Site to
collect, record, process, analyze, and store communication data. If you
disagree with any part of these terms, do not use the Site.

If you use Text to Apply, you agree that you are requesting that Indeed respond
to Job Seeker text messages sent through Text to Apply, on your behalf. When a
person texts the assigned Keyword to the phone number provided, Indeed shall
respond with a text message containing a link to the sponsored Job Ads that you
have associated with Text to Apply. You acknowledge and agree that only
sponsored Job Ads may be displayed and that use of Text to Apply or Scan to
Apply is a benefit to sponsoring Job Ads. Indeed may, in its sole discretion and
without prior notice, (i) suspend or terminate your use of your Keyword and
require you to choose an alternative Keyword or (ii) terminate your use of and
access to Text to Apply and Scan to Apply. Indeed may do so for any or no
reason, including for the following reasons: (i) if you choose a Keyword that
infringes third party intellectual property rights, (ii) if Indeed is notified
of any violations of our SMS provider’s terms of service or (iii) if a Sign
violates any of Indeed’s terms. When promoting Text to Apply or Scan to Apply,
please note that Job Seekers will need to have or create an Indeed account to
complete any application. A disclaimer noting this requirement should be
included in any signage promoting Text to Apply or Scan to Apply.

You agree that you are solely responsible for the Sign placement and all Sign
content including any text, QR code or design elements. Furthermore, you
acknowledge and represent that your Sign and its contents do not infringe any
third party rights (including copyright or trademark) or contradict any
obligations you may have under an existing contract with a third party. You
agree to remove or update any Sign upon Indeed’s request. By using the Indeed
name, trademarks, or logos (“Indeed Marks”) in connection with any Sign or
marketing materials, you agree to the Indeed Text/Scan to Apply License Terms.
All uses of the Indeed Marks shall be subject to the Indeed Trademark Usage
Guidelines as may be provided to you from time to time. The Sign and any text
messages that a Job Seeker sends constitute User Content and shall be treated in
accordance with any User Content sections herein.

You may cancel the Text to Apply or Scan to Apply service at any time. To do so,
remove any Signs and inform your Indeed Sales or Customer Success
Representative. It may take a few days to process your request, and you agree
that during that time persons who send Keywords to the designated phone number
may continue to receive text messages. You understand that any Keywords, phone
numbers or QR codes associated with your account may no longer be available to
you upon cancellation. You agree that Indeed is not responsible for connecting
you with Job Seekers via Text to Apply or Scan to Apply once you cancel those
services.

7. VIRTUAL COMMUNICATIONS

Indeed may offer you the option to manage virtual and remote communications with
Job Seekers within Indeed products, including but not limited to, Indeed
Interview, Indeed Hiring Platform, phone interviews, virtual meetings, and video
interviews (“Virtual Interviews”). Services may include giving you access to
scheduling, video conferencing, web conferencing, meeting rooms, pre-recorded
videos, pre-recorded audios and other collaborative services offered by
third-party telecommunications service providers. You understand that Indeed is
not a telecommunications service provider. Indeed disclaims all warranties with
regards to the transmission of virtual communications. Indeed does not guarantee
(1) availability of such services at the time You attempt to initiate them (2)
the quality of such services, or (3) the dates or times you’ve arranged with Job
Seekers for your Virtual Interview. Further, Indeed does not verify the
identities or qualifications of Job Seekers with whom you arrange Virtual
Interviews.

You are solely responsible for offering alternative methods of communicating or
interviewing for individuals with disabilities, if so required by the Americans
with Disabilities Act or any similar law.

YOU UNDERSTAND AND AGREE THAT YOU ACCESS AND USE VIRTUAL INTERVIEWS AT YOUR OWN
DISCRETION AND RISK AND THAT INDEED DISCLAIMS ALL LIABILITY ARISING OUT OF YOUR
USE OF VIRTUAL INTERVIEWS.

Upon your request, Indeed may extend invitations to additional representatives
at your company to join Virtual Interviews. You understand and agree that Indeed
will extend such invitations on your behalf based on the email addresses you
provide for those representatives but Indeed is not responsible for inaccuracies
in the contact information you provide. Further, Indeed is not responsible, and
you are solely responsible for the conduct or actions of your representatives.
You represent that you have the authority to bind your additional
representatives to Indeed’s Terms, and by extending invitations to your
representatives, you are binding them to Indeed’s Terms.

You understand that Indeed is only providing the option for you to communicate
with Job Seekers via services that may be offered by third-party providers.
Indeed is not a party to your Virtual Interviews and is not a participant in any
arrangements you make with Job Seekers. You are responsible for any requests for
accommodations from Job Seekers. For example, if a sign language interpreter is
requested, it is your responsibility to provide one if you are legally obligated
to.

Recording Virtual Interviews: As an Employer, you may be presented with an
option to enable recording of Virtual Interviews. You acknowledge and agree that
you will not record, store, or analyze Virtual Interviews without permission
from Job Seekers and all participants. By recording a Virtual Interview, you
represent and warrant to Indeed that you have secured all necessary consent and
will comply with all applicable laws, including state and federal law regarding
consent to record interviews and phone calls. By choosing to record Virtual
Interviews through Indeed, you agree that third-party providers and Indeed can
store and access the recording. However, you agree that Indeed is not obligated
to store or retain any recording of a Virtual Interview. YOU FURTHER AGREE TO
DEFEND, INDEMNIFY AND HOLD INDEED HARMLESS FROM ANY ALLEGATIONS, CLAIMS,
ACTIONS, SUITS, DEMANDS, DAMAGES, LIABILITIES, OBLIGATIONS, LOSSES, SETTLEMENTS,
JUDGMENTS, COSTS AND EXPENSES (INCLUDING WITHOUT LIMITATION ATTORNEYS’ FEES AND
COSTS) THAT ARISE FROM THE RECORDING OF VIRTUAL INTERVIEWS.

Virtual Evaluations: You shall only use the recordings and other information
obtained through Virtual Evaluations for your internal hiring purposes. You
shall not use Virtual Evaluations for any illegal, discriminatory or fraudulent
purpose. As part of Virtual Evaluations, you will submit or approve interview
questions which Indeed will share with candidates. You agree that the interview
questions are part of your application process and determined solely by you.
Indeed may provide you with the ability to directly invite candidates to
participate in Virtual Evaluations or you may instruct Indeed to automatically
invite candidates who meet your selection criteria, for example, all candidates
who submit an application through Indeed. You acknowledge and agree that you are
solely responsible for your use of Virtual Evaluations, including how you decide
which candidates shall be invited to participate in Virtual Evaluations, who you
decide to contact after the Virtual Evaluation has been completed and any
employment related decisions that you make. Indeed does not act as your
employment agency by offering you the Virtual Evaluations service. A candidate’s
Virtual Evaluation video will only be deemed complete and submitted to you when
the candidate approves the submission through the Virtual Evaluations tool.
Indeed reserves the right to not submit a candidate’s response if a candidate or
Employer uses the tool in an abusive manner, which shall be determined in
Indeed’s sole discretion. You agree that Indeed is not responsible for
maintaining or storing any candidate submissions through Virtual Evaluations,
and that you are responsible for your own compliance with any applicable record
retention requirements. You acknowledge and agree that the video recordings and
transcripts associated with Virtual Evaluations will only be retained for a
period of one year from the date that the recording is completed by the Job
Seeker (“One Year Period”). After the relevant One Year Period, the video
recording and transcript will be permanently deleted and you will no longer be
able to view or access them. You acknowledge that the Virtual Evaluations video
recordings contain personal and confidential information, and you confirm that
those you’re sharing the Virtual Evaluations video link with have permission to
view the recording. The term User Content as defined in these Terms of Service
shall include the content of the interview questions, as well as the content of
the Virtual Evaluations video recordings, transcripts and any other information
that you or a Job Seeker sends through Virtual Evaluations.

8. COMPANY PAGES, ENHANCED PROFILES, EMPLOYER BRANDING HUB

When you post a Job Ad directly on Indeed, Indeed and/or Glassdoor may
automatically generate for you a Company Page and/or a Glassdoor Profile Page.
You understand that Indeed may display publicly available information about your
company on the Company Page, in accordance with applicable law. You authorize
Indeed to claim such Company Page for you on your behalf, which will be marked
as a “Claimed Profile” (or similar wording) and allows you to edit and add
information to the Company Page. Company Pages allow User Content (as defined
below) to be posted by individuals that may not be affiliated with the Company
identified on the Company Page. Additionally, Indeed may include all of your Job
Ads posted on the Site on your Company Page, including those posted directly on
Indeed as well as those indexed by Indeed from other sources. You agree that you
are solely responsible for any content you edit or put on a Company Page,
whether generated by or for you, including photograph(s) or videos you provide,
and third-party websites reachable from content you put on a Company Page.

Indeed may offer Indeed Company Pages Premium (“CMPP”) and Glassdoor Enhanced
Profile (“EP”) (collectively, “Employer Branding Hub”), which include features
accessible only on a subscription basis and may be charged as indicated in an
insertion order (“IO”). An IO is a separate agreement between you and Indeed
that incorporates these Terms. Indeed reserves the right to change or remove
CMPP or Employer Branding Hub features at any time, in Indeed’s sole discretion.
Employer Branding Hub features may include analytics, insights, or other
figures, which Indeed does not guarantee the accuracy of, and you are
responsible for determining their suitability for your intended use or purpose.
Use of EP and analytics and review analysis provided by Glassdoor are subject to
the Glassdoor Terms of Use, except to the extent of any conflict with these
Indeed Terms of Service for Employers, in which case these Indeed Terms of
Service for Employers will govern. Indeed is a reseller of Glassdoor products
and services, and all invoice and payment processing for such products and
services shall be undertaken by Indeed and subject to Indeed’s Privacy Policy.

Please note that Indeed and Glassdoor host User Content submitted by our users.
User Content includes salaries, company reviews, interview reviews, company
photos, answers to Q&A questions on Company Pages or Employer Branding Hub, and
other materials and content provided by users to Indeed and Glassdoor. We
moderate User Content using the same standard of review for all employers and do
not provide preferential treatment for our customers. You understand and agree
that our application of User Content moderation policies, and our decision of
whether or not to remove a piece of User Content, is within our sole discretion
and cannot form the basis of a violation of this Agreement.

You may cancel your participation in CMPP, EP, or Employer Branding Hub at any
time by notifying Indeed. Such cancellation is generally effective at the
beginning of the next calendar month; if you have prepaid for an annual
subscription then cancellation is effective immediately and Indeed will provide
a prorated refund of the unused subscription term, which may include any
discounts as applicable. Except as otherwise indicated on your IO, annual
subscriptions will not automatically renew, and need to be renewed each year
through an IO. If you purchase an EBH annual subscription that automatically
renews, you acknowledge and agree that your subscription will automatically
renew and Indeed will charge you on a recurring basis until you cancel your
subscription and such cancellation goes into effect, which may not be until the
next billing cycle. To cancel your EBH annual subscription auto renewal without
incurring any charges, email your sales representative and
renewals@glassdoor.com no later than 30 days prior to your renewal date. You are
responsible for all taxes as applicable and appropriate.

Indeed may offer some Employers the opportunity to be displayed more
prominently, or in an enhanced way, on the Site (“Featured Employer”). Featured
Employer is awarded at Indeed’s sole discretion. The ability to receive a
Featured Employer designation, generally, is a function of the number of Ads and
amount you spend on Indeed. The Featured Employer program may be changed or
removed by Indeed at any time, at Indeed’s sole discretion and without notice.

9. INDEED ACADEMY

If you or anyone at your company is a member of Indeed Academy, your use of the
Graduate logos is limited to your individual use only, and solely for purposes
of indicating your Graduate status. Use of the Graduate logo to represent
organizations or for commercial purposes is not permitted. Further, you agree
and acknowledge that you will not make any representation that you are
recruiting on behalf of Indeed, working for Indeed, or in any form of
co-employment or contractor relationship with Indeed. Additionally, nothing
contained herein shall be construed to imply a joint venture, partnership,
principal-agent relationship or employer-employee relationship between you and
Indeed, and neither Party shall have the right, power or authority to obligate
or bind the other in any manner whatsoever, except as otherwise agreed to in
writing. If you make any representation to the contrary, Indeed may remove you
from Indeed Academy in its sole discretion.

10. HR MANAGEMENT TOOLS

Indeed may make human resources management software tools available to employers
and their employees (“HR Management Tools”). If you are an employee using any HR
Management Tools, you agree that such use is subject to the provisions of this
Agreement. You further acknowledge that while Indeed is only providing the HR
Management Tools for your and your employer’s use, and that Indeed accepts no
responsibility for such use. Indeed does not provide legal advice and cannot
guarantee that your employer will configure or use any HR Management Tool to be
in compliance with the law. Your employer retains all responsibility for such
compliance. If you have questions or concerns about the legality or
appropriateness of any configuration of an HR Management Tool, you must raise
them directly with your employer.

11. GOVERNING LAW AND DISPUTE RESOLUTION

This Agreement and any Dispute arising out of or in connection with this
Agreement or related in any way to the Site will be governed as to all matters,
including, but not limited to the validity, construction and performance of this
Agreement, by and under the laws of Federative Republic of Brazil, if you are
located in Brazil; the laws of the Republic of India, if you are located in
India; the laws of the State of Texas, if you are located in the United States;
the laws of the Republic of Singapore, if you are located in the Asia-Pacific
Region*; the laws of Japan, if you are located in Japan; the laws of England and
Wales if you are supported primarily by Indeed’s UK office; the laws of France
if you are primarily supported by Indeed’s office in France; the laws of Italy
if you are primarily supported by Indeed’s office in Italy; the laws of Ontario,
Canada if you are primarily supported by Indeed’s offices in Canada; the laws of
Germany, if you are supported primarily by Indeed’s Germany office; or the laws
of the Republic of Ireland, if you are located elsewhere, without giving effect
to conflicts of law principles thereof. Any and all actions, lawsuits, or other
legal proceedings related to such Dispute shall be filed only in courts located
in: São Paulo, state of São Paulo, Brazil if you are located in Brazil;
Bangalore, state of Karnataka, India if you are located in India; Travis County,
Texas, U.S.A., if you are located in the United States; The Republic of
Singapore, if you are located in the Asia-Pacific Region*; Tokyo, Japan if you
are located in Japan; London, England, if you are supported primarily by
Indeed’s UK office; Paris, France, if you are supported primarily by Indeed’s
office in France; Milan, Italy, if you are supported primarily by Indeed’s
office in Italy; Province of Ontario, if you are supported primarily by Indeed’s
offices in Canada; or Dublin, Ireland, if you are located elsewhere. Each of the
Parties hereby consent to the exclusive personal jurisdiction of the courts
located in: São Paulo, state of São Paulo, Brazil if you are located in Brazil;
Bangalore, state of Karnataka, India if you are located in India; Travis County,
Texas, U.S.A., if you are located in the United States; The Republic of
Singapore, if you are located in the Asia-Pacific Region*; Tokyo, Japan, if you
are located in Japan; London, England, if you are supported primarily by
Indeed’s UK office; Paris, France, if you are supported primarily by Indeed’s
office in France; Milan, Italy, if you are supported primarily by Indeed’s
office in Italy; Province of Ontario, if you are supported primarily by Indeed’s
offices in Canada; Düsseldorf, Germany, if you are supported primarily by
Indeed’s Germany office; or Dublin, Ireland, if you are located elsewhere.

You agree to waive your right to file a pre-suit discovery proceeding seeking a
user’s identifying information from Indeed. If you intend to propound discovery
seeking user information from Indeed Inc., you agree to do so pursuant to a
valid federal, Texas or Texas domesticated request, addressed to and properly
served at our registered agent in Texas at Indeed, Inc., c/o CT Corporation,
1999 Bryan Street, Suite 900, Dallas, TX 75201. You further agree to submit to
the personal jurisdiction of the appropriate Texas state or federal courts for
such discovery proceedings.

You also hereby waive any right to a jury trial in connection with any dispute,
action or litigation in any way arising out of or related to your use of the
Site or these terms of service, if you are located in the United States.

12. CLASS ACTION WAIVER

By using the Site and in return for the services offered by Indeed, you
acknowledge that Indeed can only offer you these services under the terms and
conditions as presented herein. As partial consideration for your use of the
Site and these services, you agree not to sue Indeed as a class plaintiff or
class representative, join as a class member, or participate as an adverse party
in any way in a class-action lawsuit against Indeed regarding your use of the
Site. If you do not agree to any part of these terms, do not continue your use
of the Site. Nothing in this paragraph, however, limits your rights to bring a
lawsuit as an individual plaintiff, including in small claims court, subject to
Section 11 above.

13. INDEMNIFICATION

You shall indemnify, defend and hold harmless Indeed, its agents, affiliates,
and licensors from any claim or liability (including without limitation
reasonable legal fees) arising out of or related to: (a) your violation of any
term of this Agreement; (b) your use of, and access to, the Site or any Indeed
product, program, or service; (c) your loss of, or disclosure of, information
gained from using the Site or any Indeed product, program, or service; (d) your
violation of any applicable laws or regulations, including but not limited to
the Fair Credit Reporting Act, any applicable employment, equality, or
discrimination laws, and any applicable data protection or privacy laws (this
includes any claims that Indeed as your agent violated any such laws); (e) your
violation of any third party right, including without limitation any copyright,
property, or privacy right; (f) any claim that your content caused damage to a
third party; (g) your actions as an Employer, including without limitation doing
or not doing the following: screening, hiring, promoting, or demoting any
employee or Job Seeker; or (h) the activities of any third-party service
providers you engage to assist you with activities related to your use of Indeed
products and services, such as, but not limited to: facilitate your sourcing
activities or track the conversion rates of job seeker through to job applicant.
This defense and indemnification obligation will survive this Agreement and your
use of the Site or any Indeed product, program, or service.

14. EXTENDED CAMPAIGN TOOLS

Indeed may offer a service to facilitate the coordination of Job Ads within
geographically distributed businesses, such as franchises or large companies
with many locations, such as Indeed Central or Groups (“Extended Campaign
Tools”). You acknowledge and agree that using Extended Campaign Tools involves
sharing a franchisee’s account information with the franchisor, or sharing a
local office’s account information with the corporate headquarters, as
applicable. This information may include items such as the number of your
business locations or accounts, information about your Job Ads (content, clicks,
impressions, etc.), your contact information, and your spend levels. The
franchisor or corporate headquarters may request that Indeed contact its
franchisees or local offices, respectively, by providing Indeed with contact
information, and may provide the content of Job Ads to Indeed for use in
connection with Extended Campaign Tools. By using Extended Campaign Tools, you
agree to this information being shared, and you represent and warrant that i)
all information you provide to Indeed is accurate, and ii) you have all
necessary right and authorization to provide such information to Indeed and to
permit Indeed to share it in connection with Extended Campaign Tools. You may
request that Indeed grant access and control of your Extended Campaign Tools
account to additional users. You understand and agree that by submitting such
requests, Indeed will contact the users based on the information you provide
(name, email address, and job title) and that Indeed is not responsible for
verifying the users prior to completion of such requests.

15. CANDIDATE IMPORT

Indeed may offer a platform that allows you, or someone acting on your behalf or
authority (such as a recruitment management service), to upload information
about job applicants to Indeed and to interact with these individuals and direct
Indeed to interact with these individuals on your behalf (hereafter “Candidate
Import”). To the extent that any information you provide or otherwise make
available to Indeed through our Candidate Import service includes Client
Personal Data (as defined below), you instruct Indeed to process such
information on your behalf pursuant to this Agreement and any applicable Data
Processing Addendum (“DPA”); Client Personal Data and Indeed as used in this
Section shall have the meanings given to them in the Data Processing Addendum in
this Agreement. By using Candidate Import, you instruct Indeed to display
information about the interactions (including Virtual Interviews which are
currently scheduled or were previously conducted) between you or Indeed and the
job applicants within their Indeed accounts, and you represent and warrant that
you, and any third party who you have authorized to upload Client Personal Data
to the platform, have obtained all necessary rights and permissions from, and
provided all necessary information and disclosures to, job applicants as
required under applicable data protection or other relevant law for you to
provide or otherwise make available Client Personal Data to Indeed using
Candidate Import, and, without limiting the foregoing, (a) no individual whose
Personal Data you provide or otherwise make available to Indeed using Candidate
Import has exercised any right or made any request to you that would prevent or
otherwise limit your ability to share such individual’s Personal Data with
Indeed for processing in connection with this Agreement and (b) all job
applicants have consented that their data will be shared with Indeed (in
accordance with Indeed’s Terms and Privacy Policy) and that Indeed may contact
them over email as part of your hiring process, including asking them to create
an account with Indeed. You agree to defend and indemnify Indeed for any breach
of the foregoing sentence. You also agree that Indeed is only responsible for
such Client Personal Data, in accordance with the DPA, once it is received by
Indeed and you are responsible for such Client Personal Data up until such
receipt by Indeed and thereafter with respect to your use of such Client
Personal Data.

C. TERMS OF SERVICE FOR PUBLISHERS

The following Indeed Publisher Program Terms (“IPP Terms”) apply to any
Publisher that accesses, participates, or uses the Indeed Publisher Program (the
“Publisher Program”), that accesses or uses an Application Programming Interface
created or maintained by Indeed (“API”) related to publishing jobs (such as
Indeed’s Publisher API or Publisher Job Search API), or that otherwise indicates
its acceptance of these IPP Terms, and set out the terms and conditions
applicable to your participation in the Program. Any references to “Indeed”
shall mean Indeed, Inc. For purposes of this Section C of the Indeed General
Terms of Service, “You” or “Publisher” means any entity identified in an
enrollment form,application, or questionnaire response submitted by the same or
affiliated persons, and/or any agency or network acting on its (or their)
behalf, which shall also be bound by these IPP Terms.

1. INDEED PUBLISHER PROGRAM

Indeed’s Publisher Program is offered on a limited basis, in limited quantities,
in limited locations, and for a limited time. Indeed shall have absolute
discretion as to whether or not it accepts a particular applicant or site for
participation in the Publisher Program or any part thereof. Publishers are
ineligible to participate if their web properties do not conform with the terms
of the Indeed Affiliate Acceptable Use Policy (the “AAUP”). To participate as a
Publisher in the Publisher Program, all participants must be at least eighteen
years of age. Participants represent and warrant that all information submitted
to Indeed shall be true, accurate and complete.

Publisher acknowledges that by accessing the Site, any Indeed API, or
participating in the Publisher Program, Publisher may come into contact with
content (including User Content, as defined below) that it finds harmful,
offensive, threatening, indecent or objectionable, including, but not limited
to, explicit language and other potentially offensive material, and Publisher
acknowledges that Indeed shall have no liability with respect to such content.

2. PUBLISHER OBLIGATIONS

Any job search results, JobrollTM, pay-per-click, pay-per-apply, or
pay-per-started-apply advertisements, and any Indeed logos or other elements
supplied by Indeed for use on Affiliates’ websites or websites co-branded by
Indeed and Affiliate (collectively, “Program Elements”) may only appear on URLs
that Indeed has reviewed and accepted for participation (“Accepted URLs”).
Publisher shall advise Indeed of any changes in the type of content accessible
at any such accepted URL. Publisher agrees to comply with the specifications
provided by Indeed from time to time to enable proper delivery, display,
tracking and reporting of Program Elements.

Publisher shall label each displayed Program Element with the phrase “Jobs by
Indeed”, wherein the word “Jobs” shall be hyperlinked to http://www.indeed.com
or other Indeed website as agreed with Indeed and the word “Indeed” shall be the
Indeed Logo Image and shall also be hyperlinked to http://www.indeed.com or
other Indeed website as agreed by Indeed. We provide the Indeed Logo
Image online for your convenience.

Publisher accepts and agrees to abide by all terms of the
https://www.indeed.com/legal?co=US#aaup and Indeed API Terms. Publisher is
permitted to use Indeed’s Site and its content solely pursuant to the terms of
the Publisher Program. Publisher shall comply with the terms of this Agreement
including the Site Rules. Publisher agrees that it is solely responsible for
(and that Indeed has no responsibility or liability to it or to any third party
for) any breach of Publisher’s obligations under these IPP Terms and for any
consequences (including any loss or damage which Indeed may suffer) of any such
breach.

As Indeed wishes to prohibit automated entities from following any individual
links posted by Publisher, all hyperlinks to Indeed’s site should include the
use of rel=”nofollow”. This applies to editorially placed links, links generated
by Indeed’s API, or other link mechanisms.

Publisher hereby grants Indeed permission to refer to Publisher and its websites
in Indeed’s marketing materials, wherever such marketing materials shall appear.

3. PAYMENTS TO PUBLISHER

PUBLISHER ACKNOWLEDGES AND AGREES THAT IT SHALL NOT RECEIVE ANY MONETARY
COMPENSATION, INCLUDING COMMISSION PAYMENTS, FOR ACCESSING, PARTICIPATING, OR
USING THE INDEED PUBLISHER PROGRAM.

Publisher agrees that it shall not be compensated for any clicks received or
transactions generated by Publisher or any party acting on Publisher’s behalf.
In addition, Indeed shall not be obligated to pay for any artificial and/or
fraudulent impressions or clicks as determined by Indeed or if Publisher is in
breach of these IPP Terms. No dashboard or any other view of any click count
shall be considered as contractually binding on Indeed.

4. TERMINATION

Indeed may suspend or terminate the Publisher Program at our sole discretion, at
any time, with or without notice, and for any or no reason. Either party may
terminate these IPP Terms and participation in the Publisher Program at any time
for any or no reason with or without notice and without liability. If you wish
to terminate agreement to these IPP Terms, you may do so by sending a notice by
email to support-at-indeed dot com or other email address specified by Indeed.
All provisions of this Agreement which by their nature should survive
termination shall survive termination, including without limitation,
confidentiality, warranty disclaimers, indemnifications, and limitations of
liability.

Upon termination of a publisher from the Publisher Program, for any reason and
by either party, Publisher’s API access shall cease and Publisher shall
immediately remove all insertion codes and other Program Elements from all pages
of its websites.

5. CONFIDENTIALITY

Publisher shall not disclose Indeed Confidential Information without Indeed’s
prior written consent. “Indeed Confidential Information” includes without
limitation: (a) all Indeed software, technology, programming, specifications,
materials, guidelines and documentation relating to the Publisher Program; (b)
click-through rates or other performance statistics relating to the Publisher
Program provided to Publisher by Indeed; and (c) any other information
designated in writing by Indeed as “Confidential” or an equivalent designation.

6. INDEMNIFICATION

Publisher shall indemnify, defend and hold harmless Indeed, its agents,
affiliates, licensors, and partners from any third party claim or liability
(including without limitation reasonable legal fees) arising out of Publisher’s
Program use, Publisher Property, site or Publisher Services, or breach of these
IPP Terms.

7. GOVERNING LAW AND DISPUTE RESOLUTION

These IPP Terms and any dispute arising out of or in connection with these IPP
Terms or related in any way to the Site (“Dispute”) will be governed as to all
matters, including, but not limited to the validity, construction and
performance of these IPP terms and this Agreement, by and under the laws of the
State of Texas without giving effect to conflicts of law principles thereof. Any
and all actions, lawsuits, or other legal proceedings related to such Dispute
shall be filed only in federal or state courts located in Travis County, Texas,
U.S.A.. Each of the parties hereby consent to the exclusive personal
jurisdiction of the federal or state courts located in Travis County, Texas,
U.S.A..

You also hereby waive any right to a jury trial in connection with any action or
litigation in any way arising out of or related to your use of the Site, the
Publisher Program, or these terms of service, if you are located in the United
States.

8. CLASS ACTION WAIVER

By using the Site or any Program Elements and in return for the services offered
by Indeed, Publisher acknowledges that Indeed can only offer Publisher these
services under the terms and conditions as presented herein. As partial
consideration for Publisher’s use of the Site and the Publisher Program,
Publisher agrees not to sue Indeed as a class plaintiff or class representative,
join as a class member, or participate as an adverse party in any way in a
class-action lawsuit against Indeed regarding Publisher’s use of the Site or the
Publisher Program. Additionally, as a Publisher, the use of the Site and the
Publisher Program is at no charge and Publisher acknowledges that part of the
price it is paying to use this Site and the Publisher Program is its acceptance
of these terms of service including this Class Action Waiver. If Publisher does
not agree to any part of these terms, Publisher should not continue use of the
Site, the Publisher Program, or any Program Elements. Nothing in this paragraph,
however, limits Publisher’s rights to bring a lawsuit as an individual
plaintiff, including in small claims court, subject to the jurisdiction
requirements found in Section 7 above.

D. TERMS OF SERVICE FOR ALL USERS

The following terms and conditions apply to everyone who accesses or uses any
part of the Site, or attempts to do so, or otherwise accepts this Agreement.

When you access or use the Site, you agree to the terms and conditions of this
Agreement. You agree that Indeed may perform the activities described in this
Agreement, and you acknowledge that otherwise the Site cannot work as intended.
You agree not to submit or post any commercial communications to the Site. Using
the Site for commercial communications is a violation of this Agreement. If you
disagree with any part of this Agreement or you do not wish to authorize the
activity it describes, do not use the Site. You agree you have read and
acknowledge Indeed’s Cookie Policy and Privacy Policy. For information on
Indeed’s compliance with the Digital Services Act, please see Section E Digital
Services Act (“DSA”).

1. WHEN YOU USE OUR SITE

By using Indeed, you acknowledge and agree that Indeed collects, records,
processes, analyzes, and stores any and all activities you take on the Site, and
any and all interactions and communications you have with, on, or through the
Site. This includes: which areas of the Site you visit (including URLs), which
content you view, which info you input, whether and where you click, scroll,
hover-over, mouseover, or otherwise interact with or communicate with or through
the Site, the timing of each activity, and time spent on each activity. For
example, when you search for Jobs on Indeed, send an email to an Indeed email
alias, message another user on Indeed, chat with a customer support
representative or bot, speak with Indeed personnel, submit an application on
Indeed, participate in an interview on Indeed, or otherwise engage with us or
others through the Site, Indeed collects, records, processes, analyzes, and
stores your activities, interactions and communications. Indeed collects this
data from everyone using the Site, including users of private browsing mode,
“incognito mode,” or similar modes. Indeed uses vendors as an extension of the
Site to collect, record, process, analyze, and store this data. You authorize
Indeed to use this data, User Content (defined below to encompass items such as
resumes) and Algorithmic Content (defined below) to develop, train, build, and
use statistical models, including artificial intelligence and machine learning
models, and no compensation in any form shall be due or payable to you in
connection with Indeed’s exercise of its rights granted under this Section.

When you use the site, you are requesting that Indeed send data, text, and
images which may be stored in temporary or permanent storage in your device. You
may delete this data by clearing third-party cookies from your browser and
device. For more information on controlling tracking technology, please visit
our Privacy Policy. You authorize Indeed to make any connections with wires,
lines, cables, or instruments, including with communication systems, that it may
decide to make from time to time in connection with operating the Site. You
further authorize Indeed to use processes that record or decode dialing,
routing, addressing, and signaling information. You acknowledge that the
foregoing is necessary to the operation of the Site.

Occasionally, Indeed tests improvements and updates to our Site and services,
which may affect various aspects of the Site such as the ad delivery
system, audience, ad performance, ad placement, profiles, resumes, resume
search, job search, recommendations, alerts, or formatting. You agree that
Indeed may conduct such tests without notice to you. Indeed’s services and their
availability may differ by location, and you should check the Site in your
location to see which services are available to you.

Indeed may offer suggestions, recommendations, or information to users that may
support or improve their experience on the Site. These offerings are provided as
a courtesy and without warranty, and are based on information provided by other
users, and your use of such information is at your own risk. Indeed assumes no
responsibility and disclaims all liability for any decisions you make, or
actions you take, using information obtained through the Site.

2. USER CONTENT

Some parts of the Site, or our APIs, allow users to post content or data such as
Job Ads, resumes, reviews, information, text, images, audio, video, messages,
and other materials. This functionality helps users find information and
communicate about potential jobs, schools and certifications, employers, and
candidates. Any data that a user or other party submits, posts, publishes,
displays, or makes available on or through the Site, or otherwise provides to
Indeed, is called “User Content.” User Content includes Job Ads, Resumes,
company reviews, school reviews, certification or license reviews, and messages
sent through the Site.

Indeed is not responsible for User Content, which may be inaccurate, incomplete,
misleading, or deceptive. Indeed does not know whether User Content is true. Any
opinion, fact, advice, information, or statement in User Content is the sole
responsibility of its original author, who may use anonymous identifiers. You
may come into contact with content that you find harmful, offensive,
threatening, indecent, or objectionable. User Content may not be reliable or
suitable for use in a legal proceeding. You acknowledge that Indeed has no
obligation or liability with regard to publishing, monitoring, or removing User
Content. Indeed also has no obligation or liability regarding the accuracy of
User Content which may be translated on our site through a Google Translate API.

Indeed assumes no responsibility, and disclaims all liability for the content,
accuracy including the translation of any user generated content which is
translated using Google Translate API, completeness, legality, reliability, or
availability of any Company Page.

Content Moderation: If you provide User Content, it must comply with the Site
Rules (below), Indeed’s policies, and Indeed’s Terms of Service. These rules,
policies, and terms include but are not limited to the following: Your User
Content must not be unlawful, fraudulent, discriminatory, threatening, abusive,
obscene, or otherwise objectionable, irrelevant, or unconstructive. Your User
Content must not contain sexual, ethnic, or racial or other discriminating
slurs. Your User Content must not contain proprietary information, trade
secrets, intellectual property of another person, or confidential information.
Your User Content must not contain spam, advertisements, solicitations, chain
letters, pyramid schemes, investment opportunities, or any other commercial
communication besides Job Ads under this Agreement. Your User Content must not
be harmful to anyone, especially minors.

In order to be eligible for visibility on the site, job postings must offer open
jobs (not training opportunities, expired positions, etc.), provide a detailed
and accurate description of the role and be free of vulgar or illicit content,
in addition to meeting other criteria outlined here.

You may not post official identification information, such as a social security
number, passport number, national identification number, insurance number,
driver’s license number, immigration number, or any other similar number, code,
or identifier, or any background check information. Posting such identification
information on the internet may lead to identity theft for which Indeed cannot
be responsible.

By submitting a company review or otherwise providing information, ratings, or
answers to questions about your former or current employer, you agree that such
User Content may be shown publicly on or through Indeed and its Site and may
include your job title, job location, whether you are a current or former
employee, and the date on which you provided the User Content. You agree that
Indeed assumes no responsibility and disclaims all liability for such User
Content, including for any content that you include that may personally identify
you. If you do not want your User Content to be publicly visible through Indeed
or to personally identify you, do not provide such User Content.

Indeed may monitor and screen User Content and may use it to prevent potentially
illegal or tortious activities, or any other activities that are detrimental to
other users. In some cases, if we determine that your User Content or actions
have violated our Terms or any Indeed policy or are detrimental to other
users, we may place restrictions on other accounts that we suspect are
affiliated or associated with you. If you believe that any User Content violates
this Agreement or our policies, please contact Indeed. However, detection
methods are not perfect and false positives or false negatives may occur. Indeed
has no obligation to monitor any particular user or User Content, and Indeed
makes no guarantee that any particular User Content will be removed.

Indeed reserves the right to disclose all User Content, and any other relevant
information and circumstances, to any third party in connection with operating
the Site; to protect itself, its affiliates, its partners and its visitors; and
to comply with legal obligations or governmental requests. This means, for
example, that Indeed may honor subpoenas, search warrants, law enforcement or
court-mandated requests to disclose User Content you have provided. Your
identity may be discoverable via such legal requests, even if you post
confidentially or anonymously.

Indeed is an interactive computer service, has no obligation to host or remove
any particular User Content, and may exclude or remove any User Content from any
part of the Site or services for any or no reason. Indeed has no obligation to
include any User Content in any part of the Site (for example, Job Ads in search
results). Whether any User Content violates any Indeed policy, whether to
publish or to withdraw from publication any User Content, and whether to exclude
any material that any party seeks to post on Indeed, will always remain within
the sole discretion of Indeed. You agree that Indeed has no liability or
obligation to you or anyone else arising from its editorial decisions.

Section 230 of the U.S. Communications Decency Act provides:
(1) Treatment of publisher or speaker
No provider or user of an interactive computer service shall be treated as the
publisher or speaker of any information provided by another information content
provider.
(2) Civil liability
No provider or user of an interactive computer service shall be held liable on
account of-
(A) any action voluntarily taken in good faith to restrict access to or
availability of material that the provider or user considers to be obscene,
lewd, lascivious, filthy, excessively violent, harassing, or otherwise
objectionable, whether or not such material is constitutionally protected; or
(B) any action taken to enable or make available to information content
providers or others the technical means to restrict access to material described
in paragraph (1).

3. LICENSE TO USER CONTENT AND FEEDBACK

When you provide User Content you grant Indeed a license to use it.
Specifically, you grant Indeed a nonexclusive, worldwide, perpetual, (revocable
only as described below), fully paid, royalty-free, transferable, sublicensable
(through multiple layers of sub-licensees) right and license to make, use, sell,
sublicense, reformat, reproduce, distribute, perform, display, prepare
derivative works from and otherwise exploit all User Content you post or submit,
for the purpose of publishing material on the Indeed website or its publishers
or third party sites, maintaining or improving the Indeed website (including
without limitation for the purposes of training a model that recommends content
to other users), and promoting Indeed and such User Content without restriction.
No compensation in any form shall be due or payable to you in connection with
Indeed’s exercise of its rights under the license granted under this Section. To
the extent any compensation may be due under applicable law as a result of, or
in connection with, Indeed’s exercise of these rights, you hereby waive any and
all rights to such compensation to the maximum extent permitted under applicable
law. Indeed shall terminate this licensed use within a commercially reasonable
term after User Content has been removed from the Indeed website. Indeed
reserves the right to refuse to accept, post, display or make available any User
Content at its sole discretion.

Furthermore, you grant to Indeed, its affiliates, and sublicensees a license to
use your name, user name, and/or trademarks and logos in connection with (i) any
such User Content, (ii) any Indeed marketing materials containing or
incorporating such User Content, or (iii) any actions by Indeed to promote or
publicize such User Content (e.g. Job Listings), such as the use of keywords in
third-party internet search engines. To any extent that such User Content
contains your name, likeness, voice or image, you hereby irrevocably waive all
legal and equitable rights relating to claims for violation of your rights of
publicity (or any similar claims) arising directly or indirectly from Indeed’s
exercise of its rights pursuant to the license granted hereunder.

You represent and warrant that: (i) you own the User Content that you provide,
or that you have the right to grant this license, (ii) your User Content, and
Indeed’s use of it, will not violate applicable law or the privacy rights,
publicity rights, copyrights, contract rights, intellectual property rights or
other rights of any person, and (iii) use of your User Content will not result
in any breach of contract between you and any third party. You agree to pay for
all royalties, fees, damages, and any other monies owed to any person by reason
of such User Content. You agree to defend, indemnify and hold harmless Indeed
and its affiliates from any claims resulting from any such User Content. If you
wish to request to revoke the license granted by you in this Section for any
such User Content, please send a certified letter of request to the postal
address listed above with a copy of your passport or national identity card (for
identity verification purposes) and request removal of such User Content. Your
certified letter of request must include (a) the signature of the applicable
rights holder for such User Content or a person authorized to act on behalf of
the rights holder; (b) identification of the User Content for which the license
is to be revoked, and information reasonably sufficient to allow Indeed to
locate and remove such User Content on the Site; (c) your name, address,
telephone number, and email address; (d) a statement that you have a good faith
belief that you are the rights holder or authorized by the rights holder to
revoke the license for the designated User Content; and (e) a statement that the
information in the request is accurate, and under penalty of perjury, that you
are the rights holder or are authorized to act on behalf of the rights holder
with respect to such User Content.

At your discretion, you may provide feedback or opinions about Indeed or the
Site, such as identifying potential errors, improvements, modifications, bug
fixes, or enhancements (“Feedback”). Indeed is free to use such Feedback without
any additional compensation to you, and free to disclose such Feedback on a
non-confidential basis or otherwise to anyone. If you provide Feedback to
Indeed, you hereby grant to Indeed a nonexclusive, worldwide, perpetual,
irrevocable, royalty-free, sublicensable (through multiple layers of
sublicensees) right and license to make, use, sell, sublicense, reproduce,
distribute, perform, display, prepare derivative works from and otherwise
exploit all such Feedback for any purpose without restriction. Indeed may
disclose any or all Feedback to any third party in any manner, and may
sublicense any or all Feedback in any form to any third party without
restriction. Accepting any Feedback does not constitute a waiver of any rights
to use similar or related ideas previously known to Indeed, or developed by its
employees, or obtained from sources other than you.

4. SITE RULES

When using our Site and services, you agree to these Site Rules and any other
rules or policies posted on the Site. Breaking our rules is a material breach of
this Agreement and an unauthorized use of the Site.

Do not directly or indirectly:

* Access the Site other than through the web or app interface publicly provided
by Indeed, or otherwise access systems without express authorization.
* Provide any false, fake, or fictitious information.
* Provide any code or data with the intent or effect of damaging, disrupting,
disabling, harming, impairing, interfering with, intercepting, expropriating
or otherwise impeding, the Site or any data, program, system, equipment or
communication, or that would cause a violation of any applicable law.
* Access any data, especially personal data, without permission.
* Bypass any limitations or suspensions of functionality.
* Interfere with others’ use of the Site.
* Modify, adapt, translate, reformat, resell, frame, or reverse engineer any
portion of the Site.
* Remove any copyright, trademark or other proprietary rights notices.

You may not use the Site to:

* Harm anyone or violate the rights of anyone, including the right of
publicity, right of privacy, or intellectual property rights.
* Provide false information.
* Transmit or store biometric information or biometric identifiers.
* Promote or encourage illegal activity.
* Promote pyramid schemes, multi-level marketing (MLM) programs, jobs that
require payment to start, or any topics we consider detrimental to our users.
* Send unsolicited commercial messages, or any other unlawful communications.
* Imitate or impersonate another person, or create false accounts.
* Send messages to users who have asked not to be contacted.
* Send text messages or make calls for a purpose not related to hiring for or
applying to a Job Listing.
* Sell personal data.

We reserve the right to monitor all activity on the Site and to not pass on or
deliver any message or communication that may be malicious, spam, fraudulent, or
unwanted, or for any other reason. This includes attachments of any type,
scripts, macros, or any other form of code. You agree the determination of what
constitutes spam is in Indeed’s sole discretion. Indeed may use data collected
through the Site to make such a determination. Indeed reserves the right to
interact with users through the Site, including to investigate whether users are
violating these Rules. Indeed reserves the right to turn over any information
gathered via such investigations to law enforcement or other third party.

You may not use or misappropriate the Site for your own commercial gain. You may
not crawl, scrape, data mine, extract data from, reproduce, duplicate, copy,
sell, exploit, trade or resell any part of the Site, except as expressly
permitted by Indeed beforehand, in writing. You may not use any automated system
or software, whether operated by a third party or otherwise, to violate any of
Indeed’s rules. You agree to comply with all applicable laws and regulations,
including U.S. or other export and re-export control laws and regulations,
copyright laws and other laws regarding intellectual property. You represent,
warrant and covenant that you are not (a) located in, or a resident or a
national of, any country subject to a U.S. government embargo, sanctions, or
other restriction, or that has been designated by the U.S. government as a
“terrorist supporting” country; (b) on any of the Restricted Lists below; or (c)
the subject of sanctions consistent with U.S. law imposed by the government of
the country where you are using Indeed.

“Restricted Lists” means: (a) Bureau of Industry and Security, U.S. Department
of Commerce, Denied Persons List; (b) Bureau of Industry and Security, U.S.
Department of Commerce, Unverified List; (c) Defense Trade Controls – List of
Debarred Parties; and (d) Specially Designated Nationals, Terrorists, Narcotics
Traffickers, Blocked Persons and Vessels List; or (e) Bureau of Industry and
Security, Department of Commerce, The Entity List.

5. ACCESSING EXTERNAL SITES

The Site links to other sites on the internet which are owned and operated by
third parties (“External Sites”), for example Employer websites, Applicant
Tracking Systems, or promotional websites. Links to External Sites may be found
in User Content available through Indeed (for example, Resumes or Job Ads).
Indeed is not responsible or liable for any External Site, including
availability or content. Links to External Sites may be removed at any time. Any
concerns regarding an External Site should be directed to the responsible third
party.

Indeed has no control over what happens on External Sites. If you visit an
External Site and complete a transaction outside Indeed, you are entering into
an agreement with a third party, alone and at your own risk. You are giving the
third party your data directly, and your rights and their obligations are
determined by its privacy policies and terms of service. Indeed disclaims all
liability from anything that may occur when you utilize or transact with such
third parties. We are additionally not responsible for any payment that may be
asked of you by such third party.

Indeed may provide you with access to a link on Indeed to services or products
offered and performed by a third party (“Third-Party Service”). For example,
this service may be offered in the form of permitting a Jobseeker to request
their own background check or permitting an Employer to request a background
check of a Jobseeker. Indeed operates solely as a technical conduit, allowing
the transmission of background checks sent by a background check Third-Party
Service to you. Please note (and you acknowledge) that Indeed cannot and does
not assemble, access, view, analyze, manipulate, alter, evaluate or store the
background check reports provided by any background check Third-Party Service to
you or to any other Indeed user.

If you choose to use the third-party link and its services or products, you are
contracting directly with the Third-Party Service, and Indeed is not a party to
this contract. Further, you agree to fully indemnify and defend Indeed for any
claims arising out of your use of a Third-Party Service’s services or product
provided to you by a Third-Party Service.

The Site may include information provided by third-party APIs, which is subject
to additional terms and conditions imposed by those third parties. For example,
the Site may include Google Maps features and content, which is subject to the
current versions of: (1) the Google Maps/Google Earth Additional Terms of
Service; and (2) the Google Privacy Policy. Company Page data from Japan may
come from Toyo Keizai Shinpo Inc.

6. CREATING AND ACCESSING YOUR ACCOUNT

Some areas of the Site require you to register, provide and verify an email
address, or create an account. You agree to provide information that is true,
accurate, current, and complete. You may not create multiple accounts, or create
accounts by automated means.

Indeed encourages you to enable two-factor authentication (2FA) on your account
where available. If you do not enable 2FA, you proceed at your own risk. You are
responsible for the confidentiality and use of your username and password, which
may not be shared. Your account is accessible by anyone with your username and
password and who can answer your verification questions. If someone obtains
unauthorized access to your account, they could contact users or take other
actions through your account, and Indeed’s ability to respond is limited.

If you change your phone number provided for 2FA or verification, the change may
not be reflected everywhere on Indeed.com, such as the phone number and opt-ins
provided through a Job Seeker Profile. An Employer may still be able to contact
you at the number in your Profile, if you have opted in to be contacted on that
page.

Indeed may send you a notice relating to account security, such as informing you
that you may have recently interacted with a compromised account. Indeed cannot
and does not guarantee that such notices will always be sent or received, and
you therefore agree that Indeed bears no responsibility for doing so. Indeed
makes no warranty regarding, and disclaims any liability for, the accuracy,
completeness, timeliness, or reliability of such notices.

You may be given the option to use a Passkey (such as a face scan or
fingerprint) to sign in to your Indeed account. Passkeys are stored locally on
your device, and their management are subject to your control. Indeed does not
receive any biometric data or other information related to your Passkey. Indeed
is not responsible for any collection, use, storage, processing, or loss of
Passkey data nor is it responsible for any legal obligations related to such
data. If you do not wish to use Passkey, you may use another method to sign in
to your Indeed account.

7. YOUR CONTACT INFORMATION

As part of the Services, Indeed may contact you through your Indeed account or
through other means such as email, telephone (including mobile phone), or postal
mail, including with contact information that you may provide to Indeed or that
Indeed may otherwise obtain from third-party sources.

By providing Indeed with a phone number, you confirm that you are the primary
user and subscriber to the telephone number entered, and you expressly agree to
receiving calls and texts at that number, including if it is a mobile number.

To stop receiving text messages at any time, reply to the text with STOP
or contact Indeed Customer Support. DUE TO THE UNSTRUCTURED CONVERSATIONAL
FORMAT OF THIS SERVICE, WE MAY NOT RECOGNIZE OTHER UNSUBSCRIBE ATTEMPTS. Texting
STOP in response to an Indeed SMS alert will unsubscribe you from Indeed SMS
alerts. However, you may continue to receive texts related to some offerings to
which you have subscribed, such as Text to Apply and Hiring Events. In order to
unsubscribe from these, you must respond STOP within the specific text flows of
those offerings. Please note that replying STOP to any text message would
unsubscribe you from text messages only, but you may still receive other
communications from Indeed.

You may also revoke your consent to receive text messages by terminating the
Agreement through closing your Indeed account. Indeed cannot be responsible for
third parties to whom you have provided your phone number.

To stop receiving marketing or commercial emails from Indeed, or to manage your
email preferences, you may do so by updating your email settings on your Indeed
account. You may also opt out of marketing or commercial emails from Indeed by
following the unsubscribe link in our messages.

In the United States, Indeed may make publicly available information aggregated
from various sources searchable by third parties (like Employers) through the
Indeed Resume Search Program or Smart Sourcing. We make that information
available on a limited basis and for a limited time to help Employers find and
connect with potential job seekers about an Employer’s Job Listings or job
opportunities, and such information may not be used for any other purpose. You
may remove your publicly available information from the Program and unsubscribe
from receiving potential job opportunities from Employers by following the
unsubscribe link in our messages. To delete your publicly available information
from our Site, submit this form.

8. PAYMENT

You will be charged as indicated by the Site.

By providing your credit card, bank account, or other payment method information
to Indeed, you authorize Indeed to charge or debit that payment method for fees
owed to Indeed for services purchased, pursuant to the terms associated with any
Indeed service you are using and any other agreement with Indeed for purchase of
services.

By providing your bank account information and signing up for direct debits from
Indeed, you authorize Indeed to use ACH to debit the bank account specified for
any amount owed for charges arising from your use of Indeed’s services and/or
purchase of products from Indeed, pursuant to these terms, until this
authorization is revoked.

Advertising

Advertising you purchase may be measured by clicks, RSVPs, applies, impressions,
or a subscription or platform fee. Charges are solely based on Indeed’s
measurements (such as click count). Indeed’s measurements (such as click count)
shall be binding. Indeed’s measurements may be derived from data from
third-party vendors, such as publishers.

Subscriptions

Details regarding the subscription or plan are available on the Site at the time
of purchase. If you purchase a subscription plan, you acknowledge and agree that
your subscription will automatically renew and Indeed will charge you on a
recurring basis until you cancel your subscription plan and such cancellation
goes into effect, which may not be until the next billing cycle. These charges
to your credit card or debits to your bank account will be made to the payment
method chosen by you.

Pausing your subscription does not cancel it. Your subscription will continue to
automatically renew after being unpaused. THERE ARE NO REFUNDS OR CREDITS FOR
PARTIALLY USED BILLING CYCLES UNDER THE APPLICABLE SUBSCRIPTION PLAN. AMOUNTS
FOR FUTURE PREPAID UNUSED BILLING CYCLES MAY RESULT IN A PRORATED REFUND OF THE
UNUSED BILLING CYCLES, WHICH SHALL BE DETERMINED IN INDEED’S SOLE
DISCRETION. Following any cancellation, however, you will continue to have
access to the service through the end of your current billing period.

Billing Policies

Invoices may be provided to you via electronic mail, unless otherwise specified
by Indeed. To the extent permitted by law, if you have an unpaid or outstanding
invoice or account balance for any Indeed product, Indeed reserves the right to
suspend or terminate your use of that Indeed product as well as any other Indeed
product, including but not limited to those Indeed products where you do not
have an unpaid invoice or account balance. You waive all claims relating to
charges unless claimed within 120 days after the charge (this does not affect
your credit card or bank account dispute rights).

Any credit card, bank account information, and related billing and payment
information that you provide to Indeed may be shared by Indeed with companies
who work on Indeed’s behalf, such as payment processors and/or credit agencies,
for the purposes of verifying your account, checking credit, effecting payment
to Indeed, and servicing your account. Indeed may also provide information in
response to valid legal process, such as subpoenas, search warrants and court
orders, or to establish or exercise its legal rights or defend against legal
claims. Indeed may obtain updated payment information for credit and debit cards
through payment card networks, card issuers or other third party sources. Indeed
may use the updated card and bank account information to charge amounts you owe.
Indeed shall not be liable for any use or disclosure of such information by such
third parties. If your Indeed account has a credit card or bank account on file
for one Indeed service, we will charge that same payment method for other
purchases unless otherwise indicated by you.

Change of Address: If you have provided a billing address to us, and you change
such billing address from an address within the United States to an address
outside the United States, or from an address outside of the United States to an
address inside the United States, you will continue to be bound by this
Agreement with the same Indeed party for the remainder of the calendar month in
which you made the change. Beginning on the first day of the next calendar
month, you hereby agree that you will be bound by this Agreement with the
applicable Indeed party identified in the first paragraph of this Agreement with
respect to such new territory.

If your Indeed account has a credit card or other payment method on file, such
as bank account information for ACH payment, Indeed may charge that payment
method for any products or services you order, and for any other outstanding
payments, including to correct billing errors.

Currency

If you are located in the United States, you shall pay all charges in US
dollars. If your billing address is in India, you shall pay all charges in
Indian Rupees. If your billing address is in Brazil, you shall pay all charges
in Brazilian Reais. If your billing address is in the Asia-Pacific Region*, you
shall pay all charges in Singapore Dollars, Australian Dollars, Japanese Yen, or
US Dollars.

If your billing address is anywhere else, you may be able to pay all charges in
the following currencies, which you choose when creating an account: US Dollars,
Euros, UK Pounds, Canadian Dollars, Australian Dollars, Swiss Francs, Mexican
Pesos, or Japanese Yen. This choice of currencies is subject to Indeed’s
approval, which may be withheld in Indeed’s sole discretion.

Taxes

Charges are exclusive of all taxes and VAT. You are responsible for all taxes
as applicable and appropriate. You are responsible for paying (y) all taxes and
government charges, and (z) reasonable expenses and attorney fees Indeed incurs
collecting late amounts. All withholding tax remittances to the government are
your sole responsibility and Indeed shall have no liability whatsoever therefor.
If you are in Japan, Japanese consumption tax will apply on the import of all
Indeed products and services.

Refunds

Except as otherwise provided in this Agreement, Indeed may offer refunds for
Indeed services for a period of four (4) months from the date of purchase.
Notwithstanding the foregoing, Indeed will not provide refunds in case of abuse
of our policies, and any and all refunds are ultimately at the sole discretion
of Indeed.

You agree to pay (i) penalties for late payment as per contemporaneous US
Federal Reserve interest rates plus 10%, or the maximum interest permitted by
law, whichever is lower, and (ii) a statutory lump-sum indemnity for recovery
cost, if provided for under applicable laws, and (iii) any reasonable expenses
and attorney fees Indeed incurs collecting late payments.

9. OTHER SERVICES

Indeed Apps. “Indeed Apps” means our downloadable applications available in
device application marketplaces, such as the Indeed Job Search, Indeed Resume
Search/Smart Sourcing, Indeed Employer, and Indeed Job Spotter. This Agreement
applies to your use of any Indeed App. The legal entity responsible for the
Indeed App is the one specified in this Agreement, even if the entity identified
as the developer on an application marketplace is Indeed, Inc.

If you allow an Indeed App to use your device’s location service, the Indeed App
may collect information based on your device’s geographic location. Some
location data is linked to your account (for example, “coarse” location data
collected by an iOS app). Other location data the Indeed Apps collect is not
linked to your account (for example, “precise” location data collected by an iOS
app) but is still used by Indeed.

Apple-Specific Terms. In addition to your agreement with the foregoing terms and
conditions, and notwithstanding anything to the contrary herein, the following
provisions apply with respect to your use of any mobile application version of
the Site compatible with the iOS operating system of Apple Inc. (“Apple”, and
such mobile application, the “App”). Apple is not a party to this Agreement and
does not own and is not responsible for the App. Apple is not providing any
warranty for the App except, if applicable, to refund the purchase price for it.
Apple is not responsible for maintenance or other support services for the App
and shall not be responsible for any other claims, losses, liabilities, damages,
costs or expenses with respect to the App, including any third-party product
liability claims, claims that the App fails to conform to any applicable legal
or regulatory requirement, claims arising under consumer protection or similar
legislation, and claims with respect to intellectual property infringement. Any
inquiries or complaints relating to the use of the App, including those
pertaining to intellectual property rights, must be directed to Indeed in
accordance with the “Questions or Complaints” section above. The license you
have been granted herein is limited to a non-transferable license to use the App
on an Apple-branded product that runs Apple’s iOS operating system and is owned
or controlled by you, or as otherwise permitted by the Usage Rules set forth in
Apple’s App Store Terms of Service. In addition, you must comply with the terms
of any third-party agreement applicable to you when using the App, such as your
wireless data service agreement. Apple and Apple’s subsidiaries are third-party
beneficiaries of this Agreement and, upon your acceptance of the terms and
conditions of this Agreement, will have the right (and will be deemed to have
accepted the right) to enforce this Agreement against you as a third-party
beneficiary thereof; notwithstanding the foregoing, Indeed’s right to enter
into, rescind or terminate any variation, waiver or settlement under this
Agreement is not subject to the consent of any third party.

E-Signature. The Site may offer e-signature options, which may be powered by a
third-party service provider. By using e-signatures on the Site, you agree that
your e-signature is intended to authenticate the document you are signing, and
your e-signature will have the same force and effect as a manual signature.
Indeed is not a legal record keeper. Your use of e-signatures is at your own
risk, and it is your responsibility to ensure that your document is received and
to retain your own copies.

Beta Program. Indeed may offer beta products or features on our Site, identified
by the word “Beta” or “Test” (“Beta Products”). Beta Products may be offered in
limited quantities, in limited locations, and for a limited time. Indeed may
discontinue or cancel all or part of a Beta Product at any time without prior
notice to you.

ANY BETA PRODUCT IS IN TESTING PHASE AND IS PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS AND IS BELIEVED TO CONTAIN DEFECTS. A PRIMARY PURPOSE OF
TESTING A BETA PRODUCT IS TO OBTAIN FEEDBACK ON PERFORMANCE. YOU ARE ADVISED TO
SAFEGUARD IMPORTANT DATA, TO USE CAUTION, AND NOT RELY IN ANY WAY ON THE CORRECT
FUNCTIONING OR PERFORMANCE OF THE BETA PRODUCT.

If you have been invited to test a Beta Product, you agree that, unless
otherwise specifically provided herein or agreed by Indeed in writing, any Beta
Product constitutes confidential proprietary information of Indeed. You shall
permit only authorized users to access the Beta Product. You agree not to
transfer, copy, or disclose such confidential information without the prior
written consent of Indeed.

Algorithmic Content. Indeed may make available content created in whole or in
part by an algorithm (including “artificial intelligence” and machine learning
algorithms), which may be generated in response to information you provide
through the Site (“Algorithmic Content”). Algorithmic Content is a Beta Product
under this Agreement. The use of Algorithmic Content is a rapidly evolving field
of study and we are working to improve our use of Algorithmic Content to make it
more accurate, reliable, safe, and beneficial. Given the variable nature of this
type of content, Algorithmic Content is provided “as is” and Indeed makes no
warranty that Algorithmic Content is appropriate, accurate, inoffensive,
unbiased, non-infringing, legal, or safe, and disclaims all liability for
Algorithmic Content.

Use of Algorithmic Content is entirely at your own risk. You must evaluate
Algorithmic Content for accuracy and appropriateness for your use case,
including using human review as appropriate, before using or sharing Algorithmic
Content generated through the Indeed Site. By generating or using Algorithmic
Content (for example, by providing content to the Site for the purpose of
generating Algorithmic Content, or by adding Algorithmic Content to a job
description or resume), you adopt, confirm, and ratify it. You agree that Indeed
is not the author of Algorithmic Content, which may be provided by a third
party.

You agree to take full responsibility for the Algorithmic Content and its use or
misuse, including any inaccuracies, non-compliance with these Terms or the Site
Rules, and any harm caused to you or anyone else. You agree to defend and
indemnify Indeed from any claim arising from your generation or use of
Algorithmic Content.

10. FILTERING FOR MINORS

We hereby notify you that parental control protections (such as computer
hardware, software or filtering services) are commercially available that may
assist you in limiting access to material that is harmful to minors. Information
identifying current providers of such protections is available from
GetNetWise and OnGuard Online. Indeed does not endorse any of the products or
services listed on such sites.

11. USE OF SITE BY MINORS

Generally, the Site is only for use by people aged 16 or over. However, some
jurisdictions might have different restrictions as outlined below. In all
jurisdictions, if you are under the legal age of majority in your jurisdiction,
you must use the Sites under the supervision of your parent, legal guardian, or
responsible adult, even if your age is above the Indeed permitted use age for
that jurisdiction. By accessing the Site from anywhere, you represent and
warrant that your age is above the Indeed age restrictions in your jurisdiction
(e.g. over 16 in the United States, and over 18 in EEA). We adopt a range of
measures to try to ensure that no information is knowingly solicited from
individuals who do not meet the minimum age or any other applicable age
requirements.

If we learn that an individual who does not meet the minimum age requirement has
used the Site or provided personal information through the Site, we will
restrict access to, or close their account, and remove that information from our
systems.

* Japan: the Site is only for use by those who meet the permitted minimum age
under Japanese law for Indeed to lawfully provide you with use of the Site.
* EEA, Switzerland, UK, Turkey, and Ukraine: As of February 1 2024, access to
the Site is restricted to individuals who are 18 years of age or older.

12. QUESTIONS OR COMPLAINTS

If you have a question or complaint regarding the Site, please use our Indeed
Help Center. The Indeed Help Center is an External Site provided by Zendesk and
subject to the Zendesk cookie policy. Do not include credit card, bank account
or other sensitive information in your e-mail correspondence with us. Please
note that communications within Zendesk will not necessarily be secure.

California residents may reach the Complaint Assistance Unit of the Division of
Consumer Services of the California Department of Consumer Affairs by mail at
1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254
or (800) 952-5210

13. DISCLAIMER OF WARRANTIES

The Site may become unavailable in whole or in part at any time without notice.
The Site may rely on third parties to provide services to Indeed, such as data
hosting or processing vendors, and the Site could unexpectedly malfunction or
become unavailable as a result.

To the fullest extent permitted by law, Indeed disclaims any and all
responsibility or liability for the accuracy, content, completeness, legality,
reliability, operability or availability of information or material displayed in
or linked from the Indeed search results (including Jobs Listings) or otherwise
made available on the Site by Indeed or third parties (including User Content),
regardless of whether paid for or used for free. Indeed disclaims any
responsibility or liability for the accuracy, content, completeness or
reliability of information provided by Indeed for informational purposes only,
including but not limited to, Indeed Analytics data like estimated applies or
organic traffic, and salary information, or information that may come from a
third party. You acknowledge you are not paying Indeed for the aforementioned
information. Indeed disclaims any responsibility for the deletion, failure to
store, mis-delivery, or untimely delivery of any information, emails,
attachments or material (including User Content). Indeed does not guarantee that
the Site will always be error free, safe, or secure. Indeed further disclaims
any responsibility for any harm resulting from downloading or accessing any
information or material on the Site or on other sites or services on the
Internet accessed through the Site. Under no circumstances shall Indeed be
liable to you or any third party on account of your use or misuse of or reliance
on the Site. Additionally, under no circumstances shall Indeed be liable to you
or any third party on account of your use or misuse of or reliance on any third
party site or service you link to from Indeed’s Site.

Indeed further disclaims all liability for any technical malfunction of the
Site, including but not limited to failure of any telephone network or service,
computer systems, servers or providers, computer or mobile phone equipment,
software, failure of email delivery (including attachments), account login, or
any other Services provided by Indeed as a result of technical problems or
traffic congestion on the Internet or any third party website (including but not
limited to Applicant Tracking Systems (ATSs)) or combination thereof, including
injury or damage to your or to any other person’s computer, mobile device or
other hardware or software, related to or resulting from using or downloading
any Content in connection with the Site or Services. Under no circumstances will
Indeed be responsible for any loss or damage to any content or personal injury
or death, resulting from anyone’s use of the Site, Services, User Content, or
third party applications, websites, software or content posted on or through the
Site or transmitted to users or any interactions between users of the Site or
Services, whether online or offline.

Indeed reserves the right to limit or terminate any and all Services and/or
access to the Site in specific countries or regions, at any time, due to, or
during, times of war, political upheaval or uncertainty, epidemic, pandemic,
riot, insurrection, national or regional emergency, terrorism or threat thereof,
or civil disorder.

Without limiting the foregoing, under no circumstances shall Indeed or its
affiliates, or its or their third-party licensors, be liable or responsible, or
be deemed to have defaulted under or breached this Agreement, for any delay or
failure in fulfillment or performance resulting, arising out of or caused by,
directly or indirectly, or results from acts, causes, forces or circumstances
beyond its or their control, including, without limitation, the following force
majeure events: (a) acts of God or natural catastrophes or forces, (b) flood,
fire, storm, earthquake, epidemics or pandemics, explosion or other similar
events; (c) war, invasion, hostilities (whether war is declared or not),
terrorist threats or acts, riots, insurrections, other civil unrest or
disturbances, military disturbances or sabotage; (d) government action, order,
law or regulation or orders of domestic or foreign courts or tribunals; (e)
actions, embargoes or blockades in effect on or after the date of this
Agreement; (f) action by any governmental authority; (g) national or regional
emergency; (h) strikes, labor disputes or stoppages or slowdowns or other
industrial disturbances or shortage of labor or materials; (i) breakdown,
interruptions, loss, fluctuations or malfunctions of utilities (including heat,
light or air conditioning), communications, computers (software and hardware,
and including, but not limited to, computer viruses), or telephone communication
services; (j) internet, computer equipment, telecommunication equipment,
electrical power or other equipment or mechanical failures or shortages; (k)
loss of data due to power failures or mechanical difficulties with information
storage or retrieval systems; (l) non performance of third parties; and (m)
other events beyond the control of Indeed.

THE SITE, AND ALL CONTENT, PRODUCTS, FEATURES AND SERVICES AVAILABLE ON OR
THROUGH THE SITE ARE PROVIDED “AS IS,” WITH NO WARRANTIES WHATSOEVER, EITHER
EXPRESS OR IMPLIED. YOU USE INDEED AND THE SITE AT YOUR OWN RISK. INDEED AND ITS
AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, EXPRESSLY DISCLAIM TO THE
FULLEST EXTENT PERMITTED BY LAW ALL WARRANTIES, WHETHER EXPRESS, IMPLIED,
STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF
PROPRIETARY RIGHTS, TITLE, SERVICE QUALITY, AND THAT THE SITE AND SERVICES
PROVIDED WILL BE UNINTERRUPTED, ERROR FREE, SAFE, OR SECURE. TO THE FULLEST
EXTENT PERMITTED BY LAW, INDEED AND ITS AFFILIATES, AND ITS AND THEIR
THIRD-PARTY LICENSORS, DISCLAIM ANY WARRANTIES REGARDING THE SECURITY,
RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE SITE, AND ALL CONTENT, PRODUCTS,
FEATURES AND SERVICES AVAILABLE ON OR THROUGH THE SITE. TO THE FULLEST EXTENT
PERMITTED BY LAW, INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY
LICENSORS, DISCLAIM ANY WARRANTIES FOR SERVICES OR GOODS RECEIVED THROUGH OR
ADVERTISED ON THE SITE OR RECEIVED THROUGH ANY LINKS MADE AVAILABLE BY INDEED.
INDEED IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF
THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND
AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY
WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.

YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA
THROUGH THE USE OF THE SITE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE
SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT
RESULTS FROM DOWNLOADING OR OBTAINING ANY SUCH MATERIAL OR DATA.

14. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL INDEED OR
ITS AFFILIATES, OR ITS OR THEIR THIRD-PARTY LICENSORS, BE LIABLE TO ANY PERSON
ON ACCOUNT OF THAT PERSON’S USE OR MISUSE OF OR RELIANCE ON THE SITE. SUCH
LIMITATION OF LIABILITY SHALL APPLY TO PREVENT RECOVERY OF INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, EXEMPLARY, AND PUNITIVE DAMAGES OR ANY LOSS OF PROFITS,
REVENUE, INTEREST, GOODWILL, LOSS OR CORRUPTION OF DATA OR ANY LOSS OF OR
INTERRUPTION TO THE USER’S BUSINESS, WHETHER SUCH CLAIM IS BASED ON WARRANTY,
CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, OR OTHERWISE, EVEN IF INDEED
OR ITS AFFILIATES, OR ITS OR THEIR THIRD-PARTY LICENSORS, HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL
PURPOSE OF ANY REMEDY. SUCH LIMITATION OF LIABILITY SHALL APPLY WHETHER THE
DAMAGES ARISE FROM USE OR MISUSE OF AND RELIANCE ON THE SITE, FROM RELIANCE OR
DAMAGE CAUSED BY INFORMATION POSTED ON THE SITE, FROM INABILITY TO USE THE SITE,
OR FROM THE INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SITE (INCLUDING SUCH
DAMAGES INCURRED BY THIRD PARTIES). THIS LIMITATION SHALL ALSO APPLY WITH
RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR GOODS RECEIVED
THROUGH OR ADVERTISED ON THE SITE OR RECEIVED THROUGH ANY LINKS MADE AVAILABLE
ON THE SITE. THIS LIMITATION SHALL ALSO APPLY TO THE COSTS OF PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES, LOST PROFITS, OR LOST DATA, AND TO THE PERFORMANCE
OR NON-PERFORMANCE OF THE SITE OR ANY INFORMATION OR MERCHANDISE THAT APPEARS
ON, OR IS LINKED OR RELATED IN ANY WAY TO, THE SITE. SUCH LIMITATION SHALL APPLY
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY, AND TO
THE FULLEST EXTENT PERMITTED BY LAW. TO THE EXTENT PERMITTED BY LAW, THE MAXIMUM
AGGREGATE LIABILITY OF INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY
LICENSORS, FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT,
TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL BE LIMITED TO THE AMOUNT YOU
PAID INDEED TO USE THE SITE.

If you are resident or located in Germany, the limitation of liability as set
out above in this section shall be replaced in its entirety by the following:

Indeed’s obligation to pay damages shall be limited as follows:

* (a) For damages caused by a breach of a material contractual obligation,
Indeed shall only be liable up to the amount of the typically foreseeable
damage at the time of entering into the contract; Indeed shall not be liable
for damages caused by a breach of non-material contractual obligations.
* (b) The limitation as set out above under (a) shall not apply to damages
caused intentionally or by gross negligence, culpably caused personal
injuries nor to any liability under the German Product Liability Act and in
case of any further mandatory liability. Furthermore, it shall not apply if
and to the extent Indeed has assumed a guarantee.

If you are a Job Seeker located in Japan and subject to the Consumer Contract
Act of Japan, and this Agreement constitutes a consumer contract within the
meaning of the Consumer Contract Act of Japan, the limitation of liability as
set out in this Agreement shall not apply to:

* (a) Full exemption from liability of Indeed or its affiliates, or its or
their third-party licensors, to Job Seekers for damages arising from or
related to use of the Site.
* (b) The partial exemption from liability of Indeed or its affiliates, or its
or their third-party licensors, to Job Seekers for damages caused by a
willful misconduct or gross negligence arising from or related to use of the
Site.

15. CLAIMS OF INFRINGEMENT

U.S. Copyright Infringement. The Digital Millennium Copyright Act of 1998 (the
“DMCA“) provides recourse for copyright owners who believe that material
appearing on the Internet infringes their rights under U.S. copyright law. If
you believe in good faith that materials hosted by Indeed infringe your
copyright, you (or your agent) may send us a notice requesting that the material
be removed, or access to it blocked. The notice must include the following
information as required by 17 USC. § 512(c)(3)(A): (a) a physical or electronic
signature of a person authorized to act on behalf of the owner of an exclusive
right that is allegedly infringed; (b) identification of the copyrighted work
claimed to have been infringed (or if multiple copyrighted works located on the
site are covered by a single notification, a representative list of such works);
(c) identification of the material that is claimed to be infringing or the
subject of infringing activity, and information reasonably sufficient to allow
Indeed to locate the material on the site; (d) the name, address, telephone
number, and email address (if available) of the complaining party; (e) a
statement that the complaining party has a good faith belief that use of the
material in the manner complained of is not authorized by the copyright owner,
its agent, or the law; and (f) a statement that the information in the
notification is accurate, and under penalty of perjury, that the complaining
party is authorized to act on behalf of the owner of an exclusive right that is
allegedly infringed. If you believe in good faith that a notice of copyright
infringement has been wrongly filed against you, the DMCA permits you to send
Indeed a counter-notice. Notices and counter-notices must meet the then-current
statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright/
for details. Notices and counter-notices with respect to the Site should be sent
in writing to Indeed Copyright Notice, Indeed Tower 200 West 6th Street, Floor
36, Austin, TX 78701, USA (copyright @ indeed.com) (remove spaces when sending
email). We suggest that you consult your legal advisor before filing a notice or
counter-notice. Also, be aware that there are penalties for false claims under
the DMCA.
Other Claims of Infringement. For claims of infringement that do not involve a
U.S. copyright, please contact us via our Site contact form.

16. RESERVATION OF RIGHTS

You understand and acknowledge that Indeed or its affiliates, or its or their
licensors, owns all right title and interest to the Site and all proprietary
rights associated therewith. Indeed reserves all rights not specifically granted
herein. You shall not modify any copyright notices, proprietary legends, any
trademark and service mark attributions, any patent markings, or other indicia
of ownership on the materials accessed through the Site, other than your User
Content. Any use of materials or descriptions, any derivative use of the Site or
its materials, and any use of data mining, robots, or similar data gathering and
extraction tools is strictly prohibited. In no event may you frame any portion
of the Site or any materials contained therein.

The materials on the Site are provided with “Restricted Rights.” Use,
duplication, or disclosure by the Government is subject to restrictions as set
forth in applicable laws and regulations. Use of the materials by the Government
constitutes acknowledgment of Indeed’s proprietary rights in them.

17. MISCELLANEOUS

This Agreement constitutes the entire agreement between you and Indeed, and
supersedes and replaces all prior or contemporaneous representations,
understandings, and agreements, written or oral. If the Job Seeker Terms,
Employer Terms, or Publisher Terms apply to your use of the Site, those terms
shall control in the event of an inconsistency or conflict with these Terms of
Service for All Users.

Each provision of this Agreement is a separately enforceable provision. If any
provision of this Agreement is determined to be unenforceable, it shall be
reformed to the extent necessary in order for this Agreement to remain in
effect.

This Agreement cannot be modified or amended, except by a document signed by an
authorized representative of each party. Your use of our Site through an agency
or reseller arrangement does not exempt you from these Agreement terms. Written
or phone communication between you and an Indeed employee is not a modification
or amendment of this Agreement.

Any notices to Indeed must be sent to the applicable Indeed entity identified
above via certified first class or air mail or overnight courier, and are deemed
given upon receipt. Notice to you may be effected by sending email to the email
address specified in your account, or by posting a message to your account
interface, and is deemed received when sent (for email) or no more than fifteen
(15) days after having been posted (for messages posted to your account
interface).

You may not assign or delegate any of your rights or obligations hereunder
without Indeed’s prior written consent, and any such attempt is void. Indeed may
freely assign or delegate its rights and obligations hereunder without notice to
you. Indeed and you are not in a legal partnership, agency relationship, or
employment relationship. When Indeed provides the Site or any related services
to you, it is solely as an information service provider.

Indeed does not act as an employment agency by providing the Site or its tools.
Except as otherwise agreed to in writing, nothing in the terms should be
construed as creating any agency, partnership, joint venture or other form of
joint enterprise, employment or fiduciary relationships between us and third
parties. Any references to such third parties as “partner” does not indicate
that such party has any authority to bind us to any agreements or
representations on our behalf without our prior written consent.

“Including” means “including without limitation.”

18. GOVERNING LAW AND DISPUTE RESOLUTION

This Agreement will be governed as to all matters, including, but not limited to
the validity, construction and performance of this Agreement, by and under the
laws of Texas, United States. The courts located in Austin, Texas, United
States, shall have exclusive jurisdiction of any disputes.

Despite the application of Travis County, Texas law, if you are a consumer
resident in the EU, you also enjoy the protection of the mandatory provisions of
the law of the country in which you have your habitual residence. The
application of mandatory provisions limiting the choice of law and in particular
the application of mandatory laws of the country in which you have your habitual
residence, such as consumer protection laws, shall remain unaffected.

19. PATENT DISCLOSURE

Certain elements of the Site and/or Indeed Apps are licensed pursuant to one or
more of the United States patents described here.

E. DIGITAL SERVICES ACT (“DSA”)

This Section E pertains to Indeed’s operations in the EU only, applies to users
located in the EU only, and does not apply to users located elsewhere. In the
event of any conflict with any other part of this Agreement, this Section E will
control.

1. RECOMMENDER SYSTEMS

Indeed uses the following information to display Job Ads in recommender systems
(as defined under the DSA) and to determine the relevant prominence of Job Ads
within such recommender systems: information directly provided to Indeed such as
profile information and resume, prior activity on Indeed, search terms and/or
search location (“Main Parameters”). Prior activity on Indeed means actions that
you have taken on the Site, for example, previous searches, jobs that you have
clicked on, jobs that you have applied to, job alert emails that you have
subscribed to and companies/roles in which you have expressed an interest. To
modify or influence the search results you see, you can modify your search
terms.

The Main Parameters are used by Indeed to target Job Seekers with Job Ads that
are most suitable for them, based on information available to Indeed. The
appearance of a Job Ad on your job search results page is not a guarantee that
the Job Ad is suitable for you. Indeed ranks and orders Job Ads within search
results based on a combination of remuneration paid to Indeed by Employers and
the Main Parameters.

In the job search results page, the most significant criteria in determining the
Job Ads suggested to the Job Seeker is the search terms. We place greatest
significance on this parameter in order to surface the Job Ads that are most
relevant for the Job Seeker (ie, those that a Job Seeker is most likely to click
on or apply to). For all other Job Ad recommendations on the Site, the criteria
determining the Job Ads suggested to Job Seekers are equally significant.

In the EU, we return search results in Resume Search/Smart Sourcing based on
search terms, Job Ad data, prior activity of Resume Owners on Indeed and/or
Resume Owner data. Resume Owner data refers to data provided by Resume Owners to
Indeed, for example, their current job title and location. Prior activity of
Resume Owners means actions that Resume Owners have taken on the Site, for
example, jobs that Resume Owners have previously applied to or clicked on. The
most significant criteria in determining the information suggested to users is
search terms. These parameters are used to try to predict the probability that a
Resume Owner will apply to a Job Ad and positively respond to an Employer

2. COMMERCIAL COMMUNICATION

If you would like to declare that your content is or contains commercial
communications, as described in the DSA, you can do so here. In accordance with
the Terms, commercial communications are prohibited on our Site. Identifying
your content as commercial communications may result in the removal of your
content from our Site.

3. DSA “ADVERTISEMENTS”

All Job Ads are considered advertisements based on the ordinary meaning of that
word. However, within the EU, the DSA states that information is an
“advertisement” where it is “presented by an online platform on its online
interface against remuneration specifically for promoting that information”.
Therefore, as Indeed does not receive any monetary remuneration for free Job
Ads, they do not constitute “advertisements” within the EU under the DSA. Within
the EU, when Indeed receives remuneration specifically for promoting
information, we include prominent markings identifying that information as an
“advertisement.”

Employers cannot choose the main parameters Indeed uses to determine the
recipient to whom a Sponsored Job is presented. Sponsored Jobs are presented to
Job Seekers based on the Main Parameters set out above, and the Ad Transparency
Information in each Sponsored Job reflects this.

Sponsored Jobs and Employer Branding Ads include “Ad Transparency Information”.
Ad Transparency Information is generated and accurate as of the time that a user
clicks on a Job Ad. The “Beneficiary” represents the natural or legal person on
whose behalf the advertisement is presented. The “Sponsor” denotes the natural
or legal person who paid for the advertisement, if that person is different from
the Beneficiary. The Beneficiary and Sponsor are based on information available
to Indeed and provided by Employers to Indeed. If you are an Employer, you
confirm that the company name associated with your account accurately reflects
the natural or legal person who pays for Job Ads or Employer Branding Ads linked
to your Indeed account, and you agree to the publication of this name on the
Site.

4. IDENTIFYING AND REMOVING FRAUDULENT ACCOUNTS

Indeed uses automatic and manual means to identify and remove fraudulent
accounts from the Site. Indeed implements rules to automatically flag
potentially risky accounts for review by its moderators, and proactively uses
various tools and subject matter expertise to manually identify accounts that
the automatic system may miss.

Users can also proactively identify and report potentially fraudulent accounts
and all other user-generated content on the platform, including job posts,
company page content, and messages. These reports are reviewed by trained
moderators.

5. MODERATING USER-GENERATED CONTENT

Indeed also uses automatic and manual means to moderate user-generated content
on the site, including implementing rules to automatically flag content that may
not meet the standards set out in Indeed’s policies and these Terms of Service.
Indeed also proactively reviews user-generated content for compliance with its
policies and these Terms of Service. Additionally, users can report content they
deem problematic here. These reports are reviewed by trained moderators.

6. COMPLAINTS PROCEDURE

If you are unhappy with a decision taken by Indeed in response to a notice of
illegal content submitted by you via the reporting portal or a decision taken by
Indeed to restrict, remove or disable access to your content; to suspend or
terminate the provision of service to you; or to suspend or terminate your
account, you may submit a complaint within six months. The six-month period
begins on the day you are informed of the decision you are submitting a
complaint about. Indeed requires you to include the following information in
your complaint form: your email address, your reference number, and the specific
reasons for your complaint, including why you disagree with Indeed’s decision.

7. MISUSE

Indeed may disable a user’s account, restrict a user’s ability to use all or
parts of the Site, or take other action on a user’s account if the user engages
in misuse of the Site. Misuse includes, but is not limited to, submitting
unfounded reports of illegal content, submitting unfounded complaints, or
posting illegal content. Indeed reviews instances of misuse on a case-by-case
basis and considers the facts and circumstances of the misuse, including but not
limited to the number of instances of misuse, the frequency of the misuse, and
the gravity of the misuse.
Further terms and conditions regarding moderation of User Content are set out in
Section 2 of Terms of Service for All Users above.

INDEED PRODUCTS TERMS OF SERVICE

Last Updated: May 17, 2024

INDEED ADS PROGRAM TERMS

You use the Ads Program when you advertise with Indeed by posting, providing,
submitting, using, editing, claiming, or paying for any advertisement (“Ad”) for
publication on or through Indeed. Ads may be posted directly via the Site, or
via campaigns, XML feeds, APIs, ATS integrations, requests to index Ads from
elsewhere, or by otherwise identifying an Ad or making it available to Indeed.
By posting Ads and using the Ads Program, you agree to the Indeed Terms of
Service(the “Agreement”), including these Indeed Ads Program Terms (“IAP
Terms”).

Indeed may update the Ads Program or these IAP Terms at any time without
liability, and your use of the Ads Program after notice that these IAP Terms
have changed indicates acceptance of the updated IAP Terms.

1. AD PUBLISHING

Ads may promote job listings of open employment positions (“Jobs” or “Job Ads”),
hiring events or job fairs, both online or in-person (“Indeed Hiring Events”),
or an Employer’s workplace generally (“Employer Branding Ads”). Ads are User
Content under the Agreement, and you are granting Indeed, its affiliates, and
sublicensees a license to use your Ads and associated data, and to display,
publish, reformat, display a snippet or portion of, and host (but not change the
content of) your Ads in any way Indeed or its affiliates or sublicensees see
fit, including due to technical limitations. (Employers located in Japan: you
agree that content moderation may result in the modification of your Job Ad.)

Ads may appear on any page, site, content, service, device, screen, app, or
property chosen by Indeed in its sole discretion, whether provided by Indeed as
part of the Site or Indeed Apps, or provided by a third party (“Other Sites”).
Indeed has limited control over Other Sites, including their nature, content,
appearance, and Ad display, and you accept any related risks of publication.
Other Sites may collect or receive performance information about your Ad.

Target audience membership is based partly on information and criteria provided
by the Employer, for example information provided in the Ad, but the composition
of each target audience on the Site, and the frequency of publication to that
audience, are determined by Indeed in its sole discretion. Indeed may have
limited or no control over the display of Ads on Other Sites, including their
audiences.

From time to time Indeed may add labels (such as “Urgent”, “Urgently Hiring”,
“Ad”, “Paid”, “Promoted”, or “Sponsored”) when publishing an Ad. Indeed reserves
the right to add, change, or remove labels at any time. Indeed may display an
estimate of the compensation associated with any Job Ad. If you do not want an
estimate to be shown, you must provide Indeed with the actual compensation.

Indeed does not guarantee reach, performance, placement, or distribution of Ads,
all of which may vary depending on Indeed’s consideration of various factors,
such as supply and demand, industry, type of role, and sponsorship. The
distribution, placement, positioning, size, and location of Ads are determined
by Indeed in its sole discretion. You agree that Indeed has no obligation to
accept, host, or publish your Ad. That decision is entirely Indeed’s in its sole
discretion. Indeed may reject or remove any Ad for any or no reason without
notice. Indeed may also pause Ad campaigns without notice. For examples of why
Job Ads from Employers may be rejected, refer to Indeed Job Posting Standards.

Indeed further reserves the right to include or reject any or all Job Ads from a
job board. Generally, job boards may only post Job Ads on their own behalf as an
Employer. A job board may only post Job Ads on its clients’ behalf if they
conform to the Job Board Inclusion Guidelines, which also give examples of why
Job Ads from job boards may be rejected. Attempts to violate the Guidelines may
result in limiting or disabling your account. The determination as to whether
you are a job board is made by Indeed in its sole discretion, and such decision
is binding. Indeed further reserves the right to reject any Job Ads which
advertise staffing opportunities or platforms rather than jobs.

You acknowledge that inclusion of Ads that violate these IAP Terms or Indeed
policies or standards may harm Indeed and its users. Although Indeed may
indicate why an Ad has been removed, we cannot give every reason why, and we
always retain the right to remove any Ad if we feel it is in the interest of
users or Indeed. The Indeed team responsible for maintaining the quality of the
Site is independent, and its decisions are final and not subject to review.

To post a Job Ad at no additional cost, post it through the Site without setting
a budget, or otherwise decline the option to sponsor. When you post a free Ad,
that Ad will be visible on the Site for a limited time and may automatically
pause once the time limit is reached. Please note that Indeed may require an Ad
to be sponsored, or limit the number of free Ads you are allowed to post, for
any or no reason in Indeed’s sole discretion, including to benefit Job Seekers,
to verify the legitimacy of the Ad or the Employer, to prevent abuse of the free
to post system, or to improve the Site. For example, sponsorship may be required
for identical jobs posted in multiple locations, jobs re-posted after an initial
time period, jobs that have reached the free Ad time limit on the Site, jobs
posted with a confidential or generic company name, jobs that are
commission-only, or hard-to-fill jobs. Sponsorship is required for jobs posted
by a staffing agency, recruitment process outsourcer, or other recruitment-based
company. Indeed Hiring Events may also require a minimum Ad budget.

Performance, cost, budget, and other data related to your unclaimed indexed Job
Ad on the Site is available to anyone who claims the Job Ad or feed. It is your
responsibility to claim your Job Ads and feeds, and to alert Indeed in case of
an inaccuracy.

Employer Branding Ads, formerly known as Indeed Targeted Ads. Employer Branding
Ads may be sponsored (generally Pay Per Impression), and Indeed may in its sole
discretion include Employer Branding Ads at no additional cost when you sponsor
a Job Ad. Employer Branding Ads are also provided on the Glassdoor platform, and
subject to the Glassdoor Terms of Use, except that these IAP Terms will govern
in the event of a conflict. By using Employer Branding Ads, you agree to the
Glassdoor Terms of Use.

Indeed Hiring Events. When you post an Indeed Hiring Event, you are asking
Indeed to manage the Ad campaign, distributing its budget among our different
pricing models in our sole discretion. You will be charged in accordance with
the selected pricing model(s) and any applicable subscription fee. Posting an
Indeed Hiring Event may require a minimum advertising budget. You are also
asking Indeed to send emails or text messages related to your event to users who
RSVP to your event, such as in case of event cancellation, though delivery is
not guaranteed.

You are solely responsible for all aspects of your hiring event, whether
participating or hosting, including your Ad and hiring process, the event’s
timing, location, accessibility, security, and attendance, signage,
documentation, reviewing Job Seeker qualifications, verifying information,
screening applicants, and responding to requests for accommodation.

Tracking Pixels. Indeed may permit you to include tracking pixels in Ads. This
functionality is provided solely as a courtesy, and Indeed may disable any
tracking pixel at any time. Indeed provides no warranty regarding the proper
functioning of a pixel, any numbers reported, or that use of a pixel would be
error-free. You are advised not to rely on the pixel. Tracking pixels are for
convenience only, and may not be used to profile users, for behavioral
analytics, or to dispute Indeed’s advertising charges. You are solely
responsible for your tracking pixels, and Indeed disclaims all liability related
to such use. You agree to comply with all applicable laws, including applicable
privacy and data protection laws, and to defend and indemnify Indeed from any
claim arising from your use of tracking pixels.

Integrations. Indeed may support or offer functionality by which an Employer may
monitor progress through parts of their hiring process, such as a conversion
tracker or ATS integration (“Integrations”). Integrations send data to Indeed
about applications originating on Indeed, including completion of an
application, contacts, interviews, and hiring decisions. This data is User
Content under the Agreement. Any connections to an Indeed API are subject to the
API Terms in the Agreement.

Integrations are provided on an “as-is” and “as-available” basis, and without
warranty. Indeed disclaims all liability for the content, accuracy,
completeness, legality, reliability, or availability of Integrations. Your
installation and use of an Integration must be in accordance with all applicable
laws, including providing any necessary disclosures and obtaining any necessary
consent or agreement.

2. AD SPONSORSHIP

An Ad can be sponsored using tools on the Site or an integration with Indeed
such as your ATS, or through a campaign, including Sponsored Jobs. “Sponsor”
means you are paying Indeed to advertise and publish the Ad, and you are
requesting that Indeed manage your Ad campaign using automated tools for Ad
placement and bid optimization, for exposure and visibility on the Site and
Other Sites. This management is in Indeed’s sole discretion and is provided
without warranty as to placement or visibility of any Ad. Sponsorship is not a
guarantee that the Ad will be published at any particular time or place, or
displayed more prominently or frequently than other Ads. Sponsorship means
Indeed exercising its judgment and discretion in publishing the Ad, to achieve
what Indeed determines is the most appropriate visibility for the Ad and
budget.

The price to sponsor an Ad is measured by user activity, such as impressions,
clicks, Started RSVPs, RSVPS, or Started Applications. You are not buying these
clicks or other actions themselves; they are only different ways to measure the
advertising service Indeed provides.

Prices vary based on many factors, including supply and demand of Ads,
impressions, clicks, Started RSVPs, RSVPs, Started Applications, Applications,
internet traffic, time of day or year, job title, and job location. Charges are
solely based on Indeed’s measurements of user activity, including impressions,
clicks, Started RSVPs, RSVPs or Started Applications. Indeed’s measurements of
such activity shall be binding. Indeed’s measurements may include and rely on
data from third parties, including vendors and Other Sites, over which Indeed
has limited control or knowledge.

You agree that Indeed has no obligation to accept, host, or publish your
Ad. That decision is entirely Indeed’s in its sole discretion, regardless of
sponsorship. Indeed may reject or remove any Ad for any or no reason without
notice. Once removed, an Ad does not receive impressions, clicks, Started RSVPs,
RSVPs, Started Applications, or Applications.

3. BUDGET AND PRICING MODELS

Ad campaigns can be sponsored under different pricing models, described below.
Each sponsored Ad will incur a charge upon the associated user action, until its
budget is depleted or you pause or close the Ad. For example, one Job Ad
campaign may be charged per click, while another campaign may be charged per
Started Application. This activity may happen on the Site, Indeed Apps, or Other
Sites.

Pricing is indicated on the Site or an Insertion Order. When you start, edit, or
change a sponsored Job Ad campaign or plan, the pricing models available to you
may vary. Indeed reserves the right to offer different pricing models at
different times in different circumstances, in limited quantities, in limited
locations, and for a limited time, or to set any pricing model as default.
Prices and pricing models may vary between different Ads, or between the same Ad
posted at different times or locations (such as when a campaign is closed and
later reopened). If you do not select a pricing model for a sponsored Ad
campaign, Indeed may select one.

It is your responsibility to monitor your Ad campaigns, select the appropriate
pricing model and budget for each campaign, and manage their budgets. You can
pause, unpause, or close your Ad campaign at any time. A budget or spending
limit you set for one Ad campaign is for that type of campaign only, and does
not limit how much you will spend on other campaigns or other services. For
example, the budget and limits for Pay Per Started Application campaigns will
not apply to a Pay Per Click campaign. If your written Insertion Order does not
contain an end date, your campaign will run, and you will continue to be billed,
until you contact Indeed to cancel.

Indeed may provide budget recommendations and performance estimates for a given
budget (such as expected visibility or clicks), or other predictions related to
your Ad. This data is provided “as is,” without warranty, and does not guarantee
performance or visibility, or interaction with your Ad or job.

Pricing Models

Pay Per Impression. You will be charged based on impression count. An impression
generally occurs when your Ad appears on a page or screen which has been
presented to a user. Delivery of an impression does not guarantee any level of
viewership of your Ad or interaction with your job. Impression data may rely on
third parties like Other Sites, who may measure impressions differently from
each other. Charges are solely based on Indeed’s impression measurements.
Indeed’s impression count shall be binding.

Pay Per Click, also known as Daily Budget. You will be charged based on click
count. Clicks can be on Ads or on other content such as messages and
notifications. Your dashboard will reflect the total click count. Charges are
solely based on Indeed’s click count. Indeed’s click count shall be binding.

Pay Per Started RSVP. You will be charged when a user takes the first step to
RSVP to your Hiring Event (a “Started RSVP”), including clicking on a button or
link to start or continue an RSVP. A Started RSVP is considered complete even if
the user does not proceed further, and does not guarantee they will complete an
RSVP or attend a Hiring Event. Charges are solely based on Indeed’s Started RSVP
measurements. Indeed’s Started RSVP count shall be binding.

Pay Per RSVP. You will be charged for each RSVP to your Hiring Event. An RSVP is
defined as a user completing the online RSVP form agreeing to attend your Event.
An RSVP does not guarantee that a Job Seeker will attend your Event. Charges are
solely based on Indeed’s RSVP measurements. Indeed’s RSVP count shall be
binding.

Pay Per Started Application. You will be charged when a user takes the first
step of applying to your job (a “Started Application”). A Started Application
includes: 1) a click on a button or link to start or continue an application; 2)
interacting with a chatbot, QR code, or other method to start or continue an
application; and 3) a click on a button or link to schedule an interview. A
Started Application is considered complete even if the user does not proceed
further, and does not guarantee they will complete an application. Charges are
solely based on Indeed’s Started Application measurements. Indeed’s Started
Application count shall be binding.

4. BILLING AND PAYMENT

Indeed may charge the credit card, or bank account information on file for your
account. You will be charged upon the earlier of (a) your Ad campaign spending
$500.00 or more or (b) the beginning of the next calendar month after you
sponsor your Ad. If you previously sponsored Pay Per Click Ads on the same
account, you may also be charged once your Job Ad campaign spends $25.00. For an
Ad campaign, or the purchase of products or services of more than $500 per
month, you may be charged multiple times a month. If you do not provide a
payment method for a Sponsored Job campaign, the campaign will not begin and
your Ad will not be visible, though Indeed may in its sole discretion remove the
budget and post the Ad with organic visibility.

Invoices may be provided to you via electronic mail. Your payment must be in
accordance with the Payment section in the Terms for All Users section of the
Agreement. You waive all claims relating to charges unless claimed within 120
days after the charge (this does not affect your credit card issuer rights). You
are responsible for paying all expenses and attorney fees Indeed incurs
collecting late amounts. Refunds (if any) are in accordance with the Refunds
section in the Terms for All Users section of the Agreement. If you are removed
from Indeed, but have previously spent on Indeed, you are not entitled to a
refund of previously spent amounts.

Charges are exclusive of all taxes, including VAT. You are responsible for all
taxes and government charges as applicable and appropriate. All withholding tax
remittances to the government are your sole responsibility and Indeed shall have
no liability whatsoever therefor. (If you are in Japan, Japanese consumption tax
will apply on the import of all Indeed services.)

Your credit card, bank account, and related billing and payment information may
be shared by Indeed with companies who work on Indeed’s behalf, such as payment
processors or credit agencies, for the purposes of checking credit, effecting
payment to Indeed, and servicing your account. Indeed may also provide
information in response to valid legal process, such as subpoenas, search
warrants and court orders, or to establish or exercise its legal rights or
defend against legal claims. Indeed shall not be liable for any use or
disclosure of such information.

5. CONDITIONS AND PROHIBITED USES

Your use of the Ads Program is permitted on the condition that you adhere to all
applicable Indeed terms and policies, including these IAP Terms, the Agreement,
the Site Rules, Privacy Policy, and instructions on the Site and Indeed Apps.
Violation may result in restrictions on your account, termination of your
account and the Agreement, and legal penalties and consequences. Indeed terms
and policies may be modified at any time.

You are responsible for all information you provide or request that Indeed
publish, whether through the Site or otherwise, and whether generated by or for
you, in any medium, including text, image, mark, logo, video, or audio, all
which is considered User Content under the Agreement. Indeed relies on the
accuracy of the information you provide. You must notify Indeed immediately if
you notice any inaccuracy.

You accept sole responsibility for: (a) User Content provided by, attributable
to, or associated with you, including Ad content, job descriptions, screener
questions, and target URLs; (b) websites reachable from target URLs or your Ad;
and (c) ensuring that your use of the Ads Program, the Site, and Indeed Apps are
lawful and will not cause Indeed to violate any applicable law. Indeed’s
publication of your Ad, or reformatting or addition of labels during publication
(such as “Powered by Indeed”) does not alter your responsibility.

You represent and warrant that: (i) you have the right and authority to use the
Program, including to provide or claim your Ads and job feed; (ii) all
information you provide (through the Site or otherwise) is true, correct, and
current; (iii) you hold and grant Indeed, its affiliates, and sublicensees all
rights to use, copy, distribute, and display your User Content; and (iv) such
use and websites linked from your Ads will not violate or encourage violation of
any applicable law.

You shall not cause, authorize, or contribute to: (1) automated, fraudulent or
otherwise invalid Site activity such as impressions, clicks, Started RSVPs,
RSVPs, Started Applications, or Applications; (2) manipulation of Ad placement,
bidding, or any other part of the Site or Indeed Apps; (3) inaccurate reporting
of any measurements of user activity including applications; (4) circumventing
charges you owe to Indeed, such as by preventing the reporting of an
application; (5) advertisement of goods or services through Indeed; or (6)
anything unlawful or fraudulent. Indeed reserves the right in its sole
discretion to terminate accounts suspected of such activity without notice, and
to take corresponding legal action.

Indeed may choose not to accept any Ads for any or no reason.Indeed further
reserves the right to disable or terminate any Employer’s account, for any or no
reason, without notice. Although Indeed may provide information related to our
decision-making process, we cannot give every reason why an account may be
terminated or an Ad may be removed. The Indeed team responsible for maintaining
the quality of the Site is independent, and its decisions are final and not
subject to review.

6. DISCLAIMER AND LIMITATION OF LIABILITY

THE ADS PROGRAM, THE SITE, AND INDEED APPS ARE PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS. INDEED AND ITS AFFILIATES, AND ITS AND THEIR LICENSORS,
DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION FOR
TITLE, NON-INFRINGEMENT, SERVICE QUALITY, MERCHANTABILITY, AND FITNESS FOR ANY
PURPOSE. YOU USE THE ADS PROGRAM, THE SITE, AND INDEED APPS AT YOUR OWN RISK.
INDEED DOES NOT GUARANTEE THAT THE ADS PROGRAM, THE SITE, OR INDEED APPS WILL
ALWAYS BE UNINTERRUPTED, ERROR FREE, SAFE, OR SECURE. INDEED DISCLAIMS ALL
LIABILITY WITH REGARD TO OTHER SITES.

Indeed and its affiliates, and its and their licensors, disclaim all guarantees
regarding positioning, accuracy, or the levels or timing of: (a) costs of
advertising, whether measured by impressions, clicks, Started RSVPs, RSVPS,
Started Applications, Applications, or otherwise; (b) delivery or rates of
impressions, clicks, Started RSVPs, RSVPS, Started Applications, or Applications
(including any estimates on the Site or an Insertion Order); (c) reach,
performance, placement, distribution, or conversion of Ads; (d) accuracy or
success of Ad targeting or the size or composition of any audience, or the
ability or inability of any person to view an Ad; (e) the interest level or
qualification of anyone who interacts with your Ad, Hiring Event, or job; and
(f) attendance at a job interview, Hiring Event, or job.

CLICKS AND OTHER USER ACTIVITY ARE ANONYMOUS, AND INDEED HAS NO RESPONSIBILITY
FOR CONFIRMING A USER’S IDENTITY. USER ACTIVITY SUCH AS AN IMPRESSION, CLICK,
STARTED RSVP, RSVP, STARTED APPLICATION, OR APPLICATION IS NOT A GUARANTEE OF
INTEREST IN YOUR AD OR JOB. INDEED IS NOT RESPONSIBLE FOR CLICK FRAUD,
FRAUDULENT LEADS, TECHNOLOGICAL ISSUES, OR OTHER POTENTIALLY INVALID ACTIVITY BY
THIRD PARTIES THAT MAY AFFECT THE COST OF ADS.

EXCEPT FOR AMOUNTS PAYABLE PURSUANT TO SECTION 8 HEREUNDER, AND FOR ANY BREACH
BY YOU OF SECTIONS 3, 4, OR 5, TO THE FULLEST EXTENT PERMITTED BY LAW: (i)
NEITHER PARTY WILL BE LIABLE UNDER THESE IAP TERMS FOR ANY CONSEQUENTIAL,
SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHETHER IN CONTRACT,
TORT OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED
REMEDY; AND (ii) EACH PARTY’S AGGREGATE LIABILITY TO THE OTHER UNDER THESE IAP
TERMS IS LIMITED TO AMOUNTS PAID OR PAYABLE TO INDEED BY YOU FOR THE ADS GIVING
RISE TO THE CLAIM.

7. CANCELLATION

You may cancel an Ad or campaign at any time. Cancellation is generally
effective within 24 hours. You are responsible to pay for all advertising prior
to cancellation, as well as any agreed-upon platform fee. Indeed may notify Job
Seekers if you cancel a Hiring Event.

Indeed may cancel or terminate the Ads Program or these IAP Terms at any time.
Sections 5, 6, and 8 will survive any expiration, cancellation, or termination
of these IAP Terms

8. INDEMNIFICATION

You shall indemnify, defend and hold harmless Indeed, its agents, affiliates,
licensors, partners, and publishers (including Other Sites) from any claim or
liability (including legal fees) arising out of your Ads Program use, Ads, User
Content, screening or screener questions, Hiring Event, use of the Site or
Indeed Apps, use of a tracking pixel or Integration, any information or data you
provide, your hiring process, or breach of the Agreement or these IAP Terms.

INDEED RESUME SEARCH/SMART SOURCING PROGRAM TERMS

These Indeed Resume Search Program Terms or Indeed CV Search Program Terms or
Smart Sourcing Terms (collectively, “IRSP Terms”) form a part of, and are
incorporated into, the Indeed Terms of Service (the “Agreement”), and apply to
any Employer that accesses or uses the Indeed Resume Search also known as “Smart
Sourcing” offering, or that otherwise indicates its acceptance of these IRSP
Terms. By agreeing to the IRSP Terms, you also agree to the Indeed Terms of
Service.

Any capitalized terms that are used but not defined in these IRSP Terms have the
meaning set forth in the Agreement.

1. THE PROGRAM

Use of the Indeed Resume Search Program/CV Search Program, also known as “Smart
Sourcing” (“Program” or “IRSP”) by an individual / Job Seeker who posts his or
her resume on the Site (hereinafter, “Resume Owner”) or Employer on or through
the Site is subject to all applicable Indeed best-practice guidelines, policies
and other terms and conditions made available to you, including through the
Site, on the subscription or plan purchase page, and on the FAQ and information
page(s) for the country you are purchasing a subscription or plan for, any or
all of which may be modified at any time. You agree and acknowledge that the
Program pricing and offerings are subject to change. Purchasing additional
subscriptions or plans, or modifying subscriptions or plans may reset the
monthly billing date for subscriptions or plans associated with your account,
resulting in pro rata charges to account for the new date. If you purchase a new
plan in India during the duration of your current plan, the new plan will begin
after your current plan ends. You shall not use any information obtained from
the Site except for internal use in selecting and contacting Resume Owners or
other individuals, through Indeed, for purposes of filling your Job Listings.
You shall not use the Indeed Resume Search Program for any directly or
indirectly illegal, discriminatory, or fraudulent purpose. You are solely
responsible for your use of the Program, including but not limited to, how you
search for Job Seekers, who you decide to contact, and any employment related
decisions you make. Please note that contacts expire six months from the date of
subscription purchase. Contacts that you receive via a special offer expire six
months from the date you redeem that offer, unless otherwise stated in the
offer. Contact information provided by Indeed, including any Relay Service email
address, is for your individual use only and may not be shared with any other
person. You are expressly forbidden from using any product or system intended to
extract the information from a resume, in order to circumvent the resume contact
system. Use of such a product or system will result in your immediate
termination from the Program. In addition, as a feature of the Program, Indeed
may send emails to Resume Owners on your behalf indicating that your Job Listing
is potentially a match for their resume. In some circumstances, Indeed may limit
the number and/or frequency of times you may contact a Resume Owner or any
individual through the Site. For example, if you contact a Resume Owner, and the
Resume Owner does not express interest or contact you back, you may not be able
to contact them again for a period of time.

IMPORTANT NOTICE : YOU EXPRESSLY AGREE THAT: in purchasing or obtaining access
to the Program, you are paying Indeed the amount indicated on the Site for the
purpose of Indeed facilitating your contact with a Resume Owner by sending a
message to the email address that the relevant Resume Owner has provided to
Indeed, or by connecting you via phone call to the number provided by the Resume
Owner. Your use of the Program is subject to all Indeed Site Rules and policies,
including the Indeed Privacy Policy and any policies pertaining to Relay
Services. Indeed does not guarantee that the email address is still in use, that
such message will be received, read, or acted upon by any potential Resume Owner
or job seeker, or that any individual or Resume Owner’s resume or information
thereof is valid, accurate or complete in any respect. Indeed may return
different results for the same resume search query and has full discretion with
respect to the resumes or profiles it presents in response to any particular
search. Indeed does not allow its Program, including but not limited to, resume
contact service to be used in a spam like manner, and you expressly agree not to
use the Program service in such manner. Indeed defines “spam like manner” as
sending requests for job positions to persons who are, as indicated by Indeed
experience and/or Resume Owner behavior and reaction, unsuited for the role or
who have indicated that such requests are unwanted. Indeed reserves the right to
disable Indeed Resume Search contact service for any user who, in Indeed’s sole
discretion, violates these IRSP Terms, including the foregoing term. We reserve
the right to drop any message, including without limitation dropping any message
with an .ade, .adp, .bat, .chm, .cmd, .com, .cpl, .exe, .hta, .ins, .isp, .jar,
.jse, .lib, .so, .dll, .lnk, .mde, .msc, .msp, .mst, .pif, .scr, .sct, .shb,
.sys, .vb, .vbe, .vbs, .vxd, .wsc, .wsf, .wsh, or .zip attachment or any other
attachment containing scripts, macros, or other code, or other messages that
Indeed suspects to be malicious or spam, or for any or no reason. The only
acceptable use of the Program is for you to contact a Resume Owner or individual
through Indeed regarding a Job Listing or potential employment. No other uses of
the Program are permitted. Scraping or data mining the Indeed Resume Search
database, which may include any Job Seeker Resume, or using the Indeed Resume
Search or “Smart Sourcing” database for any other purpose except as allowed will
result in legal action being taken against you. We may in our sole discretion
place limits on your ability to run searches using the Program if we suspect
that your use may adversely affect Indeed’s system, you are using the Program in
a malicious or objectionable manner, or you have violated this Agreement.
Additionally, if you are a competitor of Indeed (including but not limited to
any job aggregation website or any job posting websites) you may not use the
Indeed Program or Resume Search or Smart Sourcing database to contact a Resume
Owner for the purpose of sending them a job offer from your clients, and any
such competitive use of the Program or Indeed Resume Search or Smart Sourcing
database may result in Indeed blocking you from the Site, blocking you from
contacting Resume Owners, and blocking your contact emails to those Resume
Owners without notice and you consent to the same. Indeed may limit the number
of devices each account is logged into. Each Resume or Smart Sourcing
subscription or plan is solely for the individual use of the person to whom it
is assigned, and may not be shared with other users. If you have a plan in
India, you agree that adding seats to the plan does not add additional contacts
to the subscription plan; if you add a seat on a day after the subscription plan
has started, the price you pay for that seat is prorated, however, the number of
contacts remains unaffected. For plans in India, once the time period on your
subscription plan expires, so will any remaining contacts; no unused contacts
will carry over to your new plan.

In the event phone numbers are provided by the Resume Owner in the resume,
Indeed does not guarantee their validity and cannot confirm whether such numbers
are landlines or cell phones. You agree to call Resume Owner regarding relevant
job opportunities only. It is your sole responsibility to comply with all TCPA
guidelines, as well as other laws against automated telephone dialling systems
or laws governing phone or mobile communications in your applicable
jurisdiction.

Information contained in Resume Owner resumes is self-reported by Job Seekers,
may be outdated or inaccurate, and is not verified by Indeed. Any filtering,
sorting, matching, or ranking tools available to you as part of the Program rely
on this Job Seeker-provided information and/or information you provide to Indeed
about your job requirements or preferences. The appearance of a given Job
Seeker’s resume in search results or as a match is not a guarantee that the
Resume Owner has the attributes or experience you have selected or that they
would be interested in a job. When you use the Program, Indeed does not
guarantee that you will see desirable, or any, search results in response to
each query or that you will see desirable, or any, daily matches. You are solely
responsible for determining or verifying any Resume Owner provided information
or any publicly available information, including whether a Resume Owner / Job
Seeker has a certain license, certification, or security clearance. In a
product on the Site, you may see a verification of a Job Seeker’s skills,
certifications, or other qualifications. Indeed does not guarantee the accuracy
of such verifications or information, and you are solely responsible for
verifying information on the Site.

In the United States, Indeed may make publicly available information aggregated
from various sources searchable by third parties (like Employers) through the
Program. We make that information available on a limited basis and for a limited
time to help Employers find and connect with potential job seekers about an
Employer’s Job Listings or job opportunities, and such information may not be
used for any other purpose. You may remove your publicly available information
from the Program and unsubscribe from receiving potential job opportunities from
Employers by following the unsubscribe link in our messages. To delete your
publicly available information from our Site, submit this form.

2. CANCELLATION

Once you have requested that Indeed contact a Resume Owner, you may not revoke
such request. Cancellation of your use of the Program shall be in accordance
with any cancellation policies listed on the Site.

When you cancel or downgrade your subscription or plan, your access to the
Program features will change accordingly. For example, you will lose access to
features that are exclusive to the higher subscription or plan.

Indeed reserves the right to cancel any subscription at any time and for any or
no reason. Indeed may immediately cancel, update or modify the Program or these
IRSP Terms in our sole discretion at any time without liability and your use of
the Program after notice that the Program or these IRSP Terms have changed
indicates acceptance of the updated IRSP Terms. Sections 1, 3, 4, 5 and 6 will
survive any expiration or termination of these IRSP Terms.

3. YOUR INFORMATION

You represent and warrant that all information you provide to Indeed is correct
and current. You represent to Indeed that you are an Employer interested in
considering the Resume Owner as a potential employee.

4. DISCLAIMER AND LIMITATION OF LIABILITY

INDEED’S PROVISION OF THE PROGRAM AND THE SITE IS PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS. WITH RESPECT TO THE PROGRAM AND YOUR USE THEREOF, INDEED AND
ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, EXPRESSLY DISCLAIM ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY THAT
ANY EMAIL ADDRESS THAT HAS BEEN PROVIDED TO INDEED IS VALID, THAT ANY EMAIL SENT
BY INDEED AT YOUR REQUEST WILL REACH THE INTENDED RECIPIENT, THAT ANY INTENDED
RECIPIENT OF ANY SUCH EMAIL WILL READ SUCH EMAIL, OR THAT ANY SUCH INTENDED
RECIPIENT WILL ACT UPON SUCH EMAIL. FURTHER, INDEED AND ITS AFFILIATES, AND ITS
AND THEIR THIRD-PARTY LICENSORS, EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY THAT ANY RESUME IS AVAILABLE
OR VIEWABLE AT ANY PARTICULAR TIME, OR THAT ANY RESUME DESCRIBES AN APPLICANT’S
SKILLS, QUALIFICATIONS, OR ABILITIES. INDEED AND ITS AFFILIATES, AND ITS AND
THEIR THIRD-PARTY LICENSORS, EXPRESSLY DISCLAIM ALL OTHER WARRANTIES INCLUDING
WITHOUT LIMITATION FOR NON-INFRINGEMENT, TITLE, SERVICE QUALITY,
MERCHANTABILITY, AND FITNESS FOR ANY PURPOSE. YOU USE INDEED, THE SITE, AND THE
PROGRAM AT YOUR OWN RISK. INDEED DOES NOT GUARANTEE THAT THE SITE OR PROGRAM
WILL ALWAYS BE ERROR FREE, SAFE, OR SECURE.

EXCEPT FOR AMOUNTS PAYABLE PURSUANT TO SECTION 6 HEREUNDER AND FOR ANY BREACH BY
YOU OF SECTION 1, TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL
BE LIABLE UNDER THESE PROGRAM TERMS FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT,
EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHETHER IN CONTRACT, TORT OR ANY OTHER
LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY; AND (b)
EACH PARTY’S AGGREGATE LIABILITY TO THE OTHER UNDER THESE PROGRAM TERMS IS
LIMITED TO AMOUNTS PAID OR PAYABLE TO INDEED BY YOU FOR THE INDEED RESUME SEARCH
SERVICE GIVING RISE TO THE CLAIM.

5. PAYMENT

You shall be charged if, and as, indicated by the Site. Upon your request,
Indeed may in its sole discretion pause your subscription or plan and associated
cost, and upon Indeed unpausing the subscription or plan, it will continue for
the remaining term until it expires and automatically renews. Details regarding
the resume subscription plan are available on the Site. If your billing address
is in the United States, you shall pay all charges in US Dollars. If your
billing address is in India, you may only pay all charges in Indian Rupees. If
your billing address is in Brazil, you may only pay all charges in Brazilian
Reais. If your billing address is in the Asia-Pacific Region*, you may only pay
all charges in Singapore Dollars, Australian Dollars, Japanese Yen, and US
Dollars. If your billing address is anywhere else, you may be able to pay all
charges in the following currencies, which you choose when creating an account:
US Dollars, Euro, UK Pounds, Canadian Dollars, Australian Dollars, Swiss Francs,
Mexican Pesos, or Japanese Yen. This choice of currencies will be fully subject
to Indeed’s discretion. Charges are exclusive of taxes, including VAT. You are
responsible for all taxes as applicable and appropriate. You are responsible for
paying (y) all taxes and government charges, and (z) reasonable expenses and
attorney fees Indeed incurs collecting late amounts. If you are in Japan,
Japanese consumption tax will apply on the import of all Indeed products and
services. You waive all claims relating to charges unless claimed within 120
days after the charge (this does not affect your credit card issuer rights).
PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY
USED PERIODIC ALLOTMENTS UNDER THE APPLICABLE RESUME SUBSCRIPTION OR PLAN.
Following any cancellation, however, you will continue to have access to the
service through the end of your current billing period. Refunds (if any) are at
the absolute discretion of Indeed and only in the form of credit for Indeed
services. You acknowledge and agree that any credit card, bank account, and
related billing and payment information that you provide to Indeed may be shared
by Indeed with companies who work on Indeed’s behalf, such as payment processors
and/or credit agencies, solely for the purposes of checking credit, effecting
payment to Indeed and servicing your account. Indeed may also provide
information in response to valid legal process, such as subpoenas, search
warrants and court orders, or to establish or exercise its legal rights or
defend against legal claims. Indeed shall not be liable for any use or
disclosure of such information by such third parties. All withholding tax
remittances to the government are your sole responsibility and Indeed shall have
no liability whatsoever therefore. Invoices may be provided to you via
electronic mail, unless otherwise specified by Indeed. Except for plans in
India, if you purchase a subscription or plan, you acknowledge and agree that
your subscription or plan will automatically renew and Indeed will charge you on
a recurring basis until you cancel your subscription or plan and such
cancellation goes into effect, which may not be until the next billing cycle.
Pausing your subscription or plan does not cancel it. Your subscription will
continue to automatically renew after being unpaused. The applicable billing
cycle (e.g. monthly or annual, etc.) will depend upon the terms agreed upon.

6. INDEMNIFICATION

You shall indemnify, defend and hold harmless Indeed, its agents, affiliates,
and licensors from any third-party claim or liability (including without
limitation reasonable legal fees) arising out of your use of the Program,
including but not limited to, how you conduct the search, any contact you have
with the recipient (or intended recipient), any email you request to be sent
pursuant to these Program Terms, any phone call or text message you make to a
recipient, and activities of any third party service provider you engage to
facilitate your sourcing activities through the Program, such as an Applicant
Tracking System (ATS).

INDEED ASSESSMENTS TERMS

These Indeed Assessments terms (“IA Terms”) form a part of, and are incorporated
into, the Indeed Terms of Service. By accessing or using Indeed Assessments as
an Employer in any way, or by registering as an Employer on Indeed Assessments,
or by otherwise accepting these IA Terms, you agree to these IA Terms and to the
Indeed Terms of Service (the “Agreement”). Any capitalized terms that are used
but not defined in these IA Terms have the meaning set forth in the Agreement.

1. INTRODUCTION

Indeed Assessments is an online tool for the provision and review of assessments
which are selected by Employers (“Assessments”) in order to request responses
from Job Seekers (“Responses”) through the Site. “Assessments” include any
assessment offered or published by Indeed and/or third party assessment
providers that you may choose to send to a Job Seeker through Indeed.

2. ASSESSMENTS

You agree that any Assessment sent by Indeed to a Job Seeker is done so at your
sole request, and you represent and warrant that you have that Job Seeker’s
consent for Indeed to contact that Job Seeker for the purpose of transmitting
the Assessment(s) you have selected. You also acknowledge that once you have
requested that Indeed transmit your Assessment to a Job Seeker, that request
cannot be canceled. Indeed does not guarantee that any Job Seeker will receive,
access, read or respond to any Assessment, or that there will be no mistakes in
the transmission of the data. However, Indeed may alert you when any of the
above events occur.

You agree you have made the determination to use Indeed Assessments as part of
your application process, and that the types of questions asked in any
Assessment or bundle of Assessments you send to a Job Seeker are solely being
asked by you and are not being asked by Indeed. Except for third party
Assessments, Indeed offers Assessments solely in its capacity as a developer and
publisher. You agree you are solely responsible for the use of Assessments and
Responses in compliance with the law, including the Fair Credit Reporting Act
and similar state statutes. You are solely responsible for your use of Indeed
Assessments, including without limitation any results which are considered to
have a “disparate impact.” You further agree that you are solely responsible for
offering alternative methods of screening, if so required by the Americans with
Disabilities Act or any other equivalent or similar law. You acknowledge that
Indeed may, but is not obligated to, provide a means by which Job Seekers may
request such an alternative method or other accommodation from you. While Indeed
is guided by WCAG 2.1, Level AA in our efforts to design and develop accessible
offerings, as outlined in the accessibility statement, each disability is unique
and Indeed does not warrant that the method of delivery of any Assessment
question is compliant with the Americans with Disabilities Act or any equivalent
or similar law.

You are the sole party to determine which Assessment to send to any Job Seeker.
You agree that an Assessment is only designed to evaluate a particular
knowledge, skill, or ability. It does not evaluate a Job Seeker’s qualification
for any job nor their ability to safely perform a job. Whether a particular
skill is relevant to a job, or whether a Job Seeker is qualified or appropriate
for a job, is decided solely by you. You agree to use an Assessment in
combination with other selection and hiring processes, and not as the sole
measure of any candidate’s fitness for a job. You agree to use an Assessment to
measure only those knowledge, skills or abilities and/or other characteristics
that are 1) job-related and 2) required for a candidate’s first day on the job.
Indeed reserves the right to change any Assessment or the questions asked within
an Assessment at any time, for any or no reason, including but not limited to
quality control.

Sending an Assessment to a Job Seeker does not guarantee a Response or any
further communication or action by any Job Seeker. You consent to your
Assessment and any other communications sent through Indeed Assessments being
processed and analyzed by Indeed according to this Agreement and Indeed’s
Privacy Policy.

3. RESPONSES

You understand that Job Seekers provide a Response to an Assessment at their
sole discretion. After a Job Seeker has provided a Response, You will be able to
use the Indeed Assessments platform to review the Response. In the case of a
third party Assessment, you may only be able to view limited information, such
as a link to the final result of the Assessment. A Job Seeker may also have the
option to select an Assessment and associate the Response with their Indeed
Profile, which will be visible to Employers in accordance with our Terms. If
there are multiple versions of the same Assessment, the Response percentile for
any Job Seeker will be determined only in relation to other Responses to the
same version of that Assessment. Assessments created, published, or administered
by third parties other than Indeed are scored in accordance with the scoring
rubrics as determined solely by such third parties.

As an Employer you are the sole party to determine whether a Response, including
but not limited to a result, indicates a qualified Job Seeker. You may instruct
Indeed to send out rejection notices if the Job Seeker has not responded to
Assessments in a manner acceptable to you, and you acknowledge that Indeed has
no discretion in the transmission of these rejections. As the employer, you are
the sole party to determine whether to offer a Job Seeker the opportunity to
retake any Assessment that you sent or update or modify their Response.

You acknowledge and agree that Responses are only provided on the condition that
you use them responsibly and legally as part of your hiring process, which
includes considering any other relevant information about the Job Seeker. Indeed
may display excerpts from or summaries of Responses in other products such as
Indeed Resume. These summaries are for convenience only and are not to be used
in lieu of the full Response in context. You agree not to rely solely on such
excerpts or summaries when making a hiring decision regarding any Job Seeker.

4. RULES FOR USING INDEED ASSESSMENTS

As an Employer, you represent and warrant that you shall not access or use
Indeed Assessments for any directly or indirectly illegal, discriminatory, or
fraudulent purpose. You shall not create or send any Assessment which is
directly or indirectly illegal, discriminatory, fraudulent, threatening,
abusive, libelous, defamatory, obscene, or otherwise objectionable, or that
contains sexual, ethnic, racial or other discriminating slurs, or that contains
no relevant or constructive content. You shall not create or send any Assessment
containing proprietary information, trade secrets, confidential information,
advertisements, solicitations, chain letters, pyramid schemes, investment
opportunities, or other unsolicited commercial communication (except as
otherwise expressly permitted by us in writing).

Indeed Assessments is not a tool to ask for sensitive personal data from Job
Seekers. Employers may not create or send any Assessment which seeks highly
confidential personal information from Job Seekers, such as bank account or
credit card information, online account information, social security numbers (or
similar counterparts outside the United States of America), health information,
or other categories of personal data subject to data breach notification
requirements in any country.

An Employer who receives an accommodation request through Indeed Assessments
must provide an accommodation to the extent required by applicable law, and
further must provide evidence of compliance to Indeed immediately upon request.
Any failure to fulfill these obligations is a material breach of this Agreement
and Indeed may immediately terminate your account and your access to Indeed
Assessments with no further obligation to you. You agree to defend and indemnify
Indeed from any claims arising from your failure to comply with this section.

You understand and agree that Indeed does not have any obligation to screen any
Assessment or Response, or to publish any Assessment or Response on the Site,
and may exclude or remove any Assessment or Response from the Site for any or no
reason without liability or notice.

5. INDEED’S ROLE

Indeed does not act as an employment agency by offering the Indeed Assessments
tool. By using Indeed Assessments, you acknowledge and agree that Indeed is not
procuring employees for Employers or procuring opportunities to work for Job
Seekers. Indeed merely provides a tool enabling Employers and Job Seekers to
exchange Assessments and Responses as they determine. The sole responsibility
for the content of any Assessment or Response, any decision to proceed or not to
proceed with interviews or offers, any issues arising from an acceptance or
denial of employment, and any other issues arising from the use of Indeed
Assessments, is solely with Employers or Job Seekers as applicable.

Indeed cannot confirm the information submitted by any Job Seeker, or other
user, including the identity of any user. Indeed does not inquire into the
backgrounds of Job Seekers or attempt to verify the statements of Job Seekers.
You are responsible for conducting any background checks, reference checks, or
other due diligence that you may require before making an offer of employment to
a Job Seeker. You are responsible for complying with all laws and regulations
relating to the intended employment of any Job Seeker. Further, for any skill
area in which formal licenses or certifications may exist, Assessments do not
act as a substitute for such license or certification and do not speak to
whether a Job Seeker is qualified for or has such a license or certification. It
is the Employer’s sole responsibility to determine what licenses or
certifications are required for their job and whether a Job Seeker has such
license or certification. Indeed also makes no statement as to whether a
particular skill is necessary for a job and it is an Employer’s sole
responsibility to make such a determination (or seek appropriate legal counsel
to do so), in accordance with the EEOC regulations or other applicable laws.

Indeed is not a party to, third party beneficiary of, or liable for, any
agreements, offers, or promises between an Employer and Job Seeker, regardless
of whether Indeed receives a fee from the Employer in connection with the
transaction. Indeed will not be liable for any costs or damages arising out of
or related to such transaction.

6. FEES

Indeed may, in its sole discretion and at any time, end Employers’ free use of
Indeed Assessments and begin to charge Employers to use Indeed Assessments.

7. CONFIDENTIALITY

You agree to keep all information gained from using Indeed Assessments
confidential. You agree that (1) you will use any content submitted by Job
Seekers only in accordance with applicable privacy and data protection laws; (2)
you will not disclose the names or identities or share the profile of any Job
Seekers outside of your recruiting or hiring department; and (3) you will take
appropriate physical, technical and administrative measures to protect content
you obtain through use of Indeed Assessments from loss, misuse, unauthorized
access, disclosure, alteration or destruction.

8. DISCLAIMER AND LIMITATION OF LIABILITY

INDEED ASSESSMENTS AND ALL MATERIALS, INFORMATION, ASSESSMENTS, RESPONSES,
PRODUCTS, AND SERVICES AVAILABLE ON OR THROUGH INDEED ASSESSMENTS, ARE PROVIDED
ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH NO WARRANTIES WHATSOEVER, EITHER
EXPRESS OR IMPLIED. INDEED EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING
WITHOUT LIMITATION ANY WARRANTY THAT ANY ASSESSMENT OR RESPONSE, INCLUDING BUT
NOT LIMITED TO A RESULT, THAT HAS BEEN PROVIDED TO INDEED IS VALID OR ACCURATE,
THAT ANY ASSESSMENT OR RESPONSE ACCURATELY OR COMPREHENSIVELY EVALUATES A
PARTICULAR SKILL OR IS RELATED TO ANY JOB REQUIREMENT, THAT ANY COMMUNICATION
(INCLUDING WITHOUT LIMITATION ASSESSMENTS AND RESPONSES) WILL REACH THE INTENDED
RECIPIENT, THAT THE INTENDED RECIPIENT OF THE COMMUNICATION SENT AT YOUR REQUEST
WILL READ IT, OR THAT THE INTENDED RECIPIENT OF YOUR COMMUNICATION WILL ACT UPON
IT. INDEED EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES INCLUDING WITHOUT LIMITATION
NONINFRINGEMENT, TITLE, SERVICE QUALITY, MERCHANTABILITY, AND FITNESS FOR ANY
PURPOSE. INDEED DISCLAIMS ANY WARRANTY THAT INDEED ASSESSMENTS WILL BE
ERROR-FREE OR UNINTERRUPTED OR THAT ALL ERRORS WILL BE CORRECTED. YOU USE
INDEED, THE SITE, AND INDEED ASSESSMENTS AT YOUR OWN RISK. INDEED DOES NOT
GUARANTEE THAT THE SITE OR INDEED ASSESSMENTS WILL ALWAYS BE ERROR FREE, SAFE,
OR SECURE.

EXCEPT FOR YOUR BREACH OF SECTION 7 (CONFIDENTIALITY) OR INDEMNIFICATION AMOUNTS
PAYABLE HEREUNDER, TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NEITHER PARTY
WILL BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE, OR
OTHER DAMAGES WHETHER IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY; AND (b) EACH PARTY’S AGGREGATE
LIABILITY TO THE OTHER IS LIMITED TO AMOUNTS PAID OR PAYABLE TO INDEED BY YOU.

9. INDEMNIFICATION

You agree to defend, indemnify and hold harmless Indeed from and against any and
all claims, damages, obligations, losses, liabilities, costs or debt, and
expenses (including but not limited to attorney’s fees) arising from: (a) your
violation of any term of this Agreement; (b) your use of, and access to, Indeed
Assessments or the Site; (c) your loss of, or disclosure of, information gained
from using Indeed Assessments or the Site; (d) your violation of any applicable
laws or regulations, including but not limited to the Fair Credit Reporting Act,
any applicable employment, equality, or discrimination laws, and any applicable
data protection or privacy laws (this includes any claims that Indeed as your
agent violated any such laws); (e) your violation of any third party right,
including without limitation any copyright, property, or privacy right; (f) any
claim that your content caused damage to a third party; (g) your decision to
add, create, or use an Assessment, including, but not limited to, a hiring
event, scheduled interview, or as part of a job application; or (h) your actions
as an Employer, including without limitation doing or not doing the following:
screening, hiring, promoting, or demoting any employee or Job Seeker. You also
agree that you have a duty to defend Indeed against such claims. You agree that
this indemnity extends to requiring you to pay for Indeed’s reasonable
attorneys’ fees, court costs, settlements and disbursements. This defense and
indemnification obligation will survive this Agreement and your use of Indeed
Assessments.

10. TERMINATION

Indeed may suspend Indeed Assessments, the Site, your account, or any other
provision of tools to you, and we may terminate this Agreement with you, at our
sole discretion, at any time, with or without notice. If you wish to terminate
this Agreement, you may do so by notifying Indeed at any time and closing your
account. All provisions of this Agreement which by their nature should survive
termination shall survive termination, including without limitation, ownership
provisions, warranty disclaimers, indemnity and limitations of liability.

INDEED API TERMS

These Indeed API terms (“API Terms”) and any related documentation
(“Documentation”), form a part of, and are incorporated into, the Indeed Terms
of Service, and apply to anyone who accesses or uses an Application Programming
Interface created or maintained by Indeed (“API”), develops any application that
communicates or interoperates with any API, the Site, or any Indeed service
(“Application”), or who otherwise indicates acceptance of these API Terms.
By accessing or using any API or Documentation or by otherwise accepting these
API Terms, you agree to these API terms and to the Indeed Terms of Service (the
“Agreement”), including the terms associated with any Indeed service you are
using, and all of Indeed’s policies, including the Indeed Privacy Policy
and Cookie Policy. Any capitalized terms that are used but not defined in these
API Terms have the meaning set forth in the Agreement.

“Applicable Data Protection Law” means all laws, regulations, and other legal
requirements relating to (i) privacy, data security, consumer protection,
marketing, promotion, and text messaging, email, and other communications; (ii)
the use, collection, retention, storage, security, disclosure, transfer,
disposal, and other processing of Personal Data applicable to the processing of
Client Personal Data under the Agreement including but not limited to General
Data Protection Regulation 2016/679 (“GDPR”), Federal Data Protection Act of 19
June 1992 (Switzerland), UK Data Protection Act 2018 and UK General Data
Protection Regulation (UK GDPR), Japanese Act on the Protection of Personal
Information (Act No. 57 of 2003 as amended in 2015) and any US state or federal
laws or regulations pertaining to the collection, use, disclosure, security or
protection of personal data, or to security breach notification, e.g. The
California Consumer Privacy Act, as amended by the California Privacy Rights Act
(together the “CCPA”); and binding guidance and / or codes of practice issued by
a competent supervisory authority under applicable laws (as defined in the
GDPR), or the European Data Protection Board.

“Confidential Information” means any information about the disclosing party’s
business activities that is proprietary and confidential, which shall include
all business, financial, technical, statistics, traffic trends and other
information of a party marked or designated by such party as “confidential” or
“proprietary,” or information which, by the nature of the circumstances
surrounding the disclosure, the receiving party ought to recognize as
confidential.

“End User” means an entity, such as an Employer client (or you if you build or
use the Integration for your own use), that uses any Integration or Indeed API.

“Indeed Confidential Information” includes, but is not limited to, the APIs,
Documentation, APIs Key, Indeed Marks, Indeed Applications, click through rates,
performance statistics, advertising rates, revenue share rates and all
information related thereto.

“Integration” means the working connection between your Application and Indeed
API/s that allows for the exchange of information as described and permitted
under the Documentation.

“Personal Data” means any information relating to an identified or identifiable
natural person; an identifiable natural person is one who can be identified,
directly or indirectly, in particular by reference to an identifier such as a
name, an identification number, location data, an online identifier or to one or
more factors specific to the physical, physiological, genetic, mental, economic,
cultural or social identity of that natural person. This definition shall adjust
as necessary to include data defined as “Personal Information”, “Personally
Identifiable Information”, and similar terms under Applicable Data Protection
Laws.

1. THE APIS

Indeed may provide you with access to one or more APIs, as well as any
accompanying Documentation, solely for your internal business use in developing
and using Applications or for Indeed to process and analyze submitted
information and behavioral data in accordance with the Indeed Privacy Policy.
Indeed assumes no responsibility and disclaims any and all liability for the
accuracy, content, completeness, legality, reliability, operability or
availability of information or material on or through any API. For the most up
to date and accurate information, use the Site directly.

Your license is subject to and conditioned on your compliance with all terms and
conditions set forth in the Agreement, and it is revocable, non-exclusive,
non-transferable, and non-sublicensable. No implied license is granted. Indeed
reserves all rights that are not expressly granted by this Agreement.

You may develop an Application that interoperates with an Indeed API for the use
of your employees or independent contractors for your internal business
purposes. Your and End Users’ use of an API or Application to access the Site or
any Indeed App is subject to the applicable Terms of Service for the Site or
Indeed App, and you agree to require your End Users to accept and comply with
such Terms of Service as well as these API Terms. You agree that you will be
responsible for your End Users’ use of your Application and any API. It is also
you and your End Users’ responsibility to regularly review any Indeed App or the
Site in order to obtain the most up-to-date information (including, but not
limited to, explanations about how features work, disclaimers and disclosures
regarding the services provided, method for charging) about Indeed’s products
and services. By using an Application or Applicant Tracking System (“ATS”) via
an API, rather than directly using the Site or an Indeed App, you agree to all
information provided on the Site or an Indeed App. Use of an Application or ATS
via an API, rather than direct use of the Site or an Indeed App, shall not
excuse any lack of information or understanding about Indeed’s products and
services, where that information is otherwise provided on the Site or an Indeed
App.

You agree that Indeed may monitor your and End Users’ use of any API and may
process and analyze submitted information and behavioral data in accordance with
the Indeed Privacy Policy. This monitoring may include Indeed accessing and
using your Application. You will not interfere with this monitoring. Indeed may
use any technical means to overcome such interference. You agree that when you
or End Users’ use an ATS via an API, such ATS may access, monitor, process, or
analyze submitted information and behavioral data. If you, or anyone on your
behalf, send or receive communication via API (including by sending or receiving
communication to/from an email address aliased by Indeed and/or by using a
different email address from the one associated with your account), you agree to
the communication being processed, analyzed, reviewed, and stored, including via
automated means, for data analysis, quality control, enforcement of the Sites’
rules and other Indeed policies, content moderation, and to improve the Site or
any other Indeed product or service.

You agree to promptly notify Indeed in advance of your decision to discontinue
use of any APIs that allow Indeed to process and analyze submitted information
and behavioral data.

Indeed reserves the right to place limits on access to any API (including
without limitation the number of calls or requests), and monitor usage of the
APIs to enforce these limits, in its sole discretion. Such limits may be
detailed in the Documentation or otherwise communicated to you by Indeed.

By using Indeed’s API you understand and agree to periodic audits of your usage.
Indeed will request, and you will provide (or cause your agent to provide), your
data usage metrics in order for Indeed to review. If Indeed finds you have
violated these guidelines, your use of Indeed’s API may be restricted or
terminated.

Indeed may update, modify or discontinue the API at any time and in our sole
discretion and without liability to you, and may require you to obtain and use
the most recent version. You are required to update your Application accordingly
at your sole expense. You acknowledge that Indeed’s update to an API may
adversely affect how your Application communicates with the Site or an Indeed
App, and you agree that Indeed will have no liability therefrom. Your use of an
API after an update by Indeed constitutes acceptance of the update. Indeed
reserves the right to develop products or services that are similar to, or may
compete with, any Application.

2. RESTRICTIONS AND SECURITY

Accessing and using the Site or any Indeed App through an API is subject to the
Site Rules, these API Terms, and any additional rules, guidelines, and policies
made available by Indeed. Such additional rules, guidelines, or policies may be
detailed in the Documentation (including in the Indeed Developer Portal), these
API Terms, or otherwise communicated to you by Indeed. For example, by using the
Indeed Apply API in connection with your Job Listings, you agree not to require
or otherwise burden a Job Seeker to submit a duplicate application through other
means if that Job Seeker already applied to your Job Listing using Indeed Apply.
You further agree to accurately describe to a Job Seeker what information and
data you collect from and about that Job Seeker when they apply to your job
using Indeed Apply, including how you handle and share such information and
data. You also agree to honor a Job Seeker request for their information and
data that you collect in connection with any API. Further, by using the Indeed
Apply API, you agree to use HTTPS POST URL(s).

You agree to do all the following in connection with your access and use of any
API or development or use of any Application: (a) comply with the Agreement, the
API terms, the Site Rules, all applicable laws, rules, and regulations, and all
guidelines, standards, and requirements that may be made available to you by
Indeed (including those stated in the Indeed Developer Portal); (b) monitor the
use of your Applications for any activity that violates these API terms; (c)
promptly restrict any End Users who violate these API Terms from further use of
your Application; and (d) promptly notify Indeed of any violation of these API
Terms by you or End Users.

You agree that neither you, your Application, nor your End Users, will do any of
the following in connection with your access or use of any API or development or
use of any Application: (a) violate any Site Rule or other rule or policy
pertaining to the Site, or any applicable law or regulation; (b) copy,
duplicate, modify, or create derivative works of an API, in whole or in part;
(c) reverse engineer, disassemble, decompile, decode, adapt, or otherwise
attempt to derive or gain access to any source code component of any API; (d)
remove any proprietary notices from any materials available through any API; (e)
make an API or Application available to a third party except as permitted by a
written agreement with Indeed; (f) circumvent any limits on API access imposed
by Indeed; (g) scrape, build databases, or otherwise create permanent copies of
any User Content, except as expressly permitted by the Documentation or Indeed;
or (h) modify, misrepresent, or otherwise manipulate data provided by any API.

When reporting Indeed data provided by any API, you agree to accurately
represent such data. You agree that such data shall not include: (a) blended
third-party fees, including fees from the entity calling the API; (b) data from
third parties such as other advertising providers; or (c) sponsored data blended
with organic data. If using an API to provide Indeed services to an Employer,
you agree to provide accurate reporting to the Employer about the services
obtained through the use of the API and the value that the services provided
represent. You agree to report data to Employers in an accurate, organized and
digestible manner that allows Employers to filter and sort categories of data
such as clicks, apply starts, costs of Indeed services isolated from other
service providers’ costs including your own, and other metrics.

You agree to provide and adhere to a Privacy Policy for your Application that
accurately describes to End Users and/or Job Seekers what user information you
collect and how you use and share such information with Indeed and other third
parties. You further agree to protect all such information in accordance with
applicable laws, and not to access or use such information (especially personal
data) except as required to provide Indeed services to an Employer through your
Application.

If you use or access any Indeed API or Documentation to provide Indeed services
to an Employer, you acknowledge and agree that you will not access personal data
(as defined by applicable Data Protection law) to provide Indeed services to an
Employer. However, if you have received personal data from Indeed that is not
required to provide Indeed services to an Employer, you shall notify Indeed and
return or destroy such personal data (as instructed by Indeed). Should you and
Indeed agree that you will process personal data in connection with providing
Indeed services, your general responsibilities (regarding the nature and purpose
of access, security controls and protocols, international transfer of data,
etc.) will be set forth in a Data Processing Addendum.

Security Measures. The Site, APIs and Applications may contain technological
measures designed to prevent unauthorized or illegal use of the Indeed
properties. You acknowledge and agree that: (i) Indeed may use these and other
lawful measures to verify your compliance with the terms of this Agreement, the
API Terms, and enforce Indeed’s rights, including all intellectual property
rights, in and to the Indeed Applications and APIs; (ii) Indeed may deny anyone
access to and/or use of the Site, APIs or Applications; and (iii) Indeed and its
representatives may collect, maintain, process, and use diagnostic, technical,
usage, and related information, including information about your computers,
systems and software, that Indeed may gather in the course of providing the
APIs, Indeed Applications or the Site. This information will be treated in
accordance with the Indeed Terms of Service and Privacy Policy, as amended from
time to time; and (iv) you shall employ no less than industry-standard best
practices with regard to protecting access to Indeed APIs and Indeed
Confidential Information, and shall maintain data security and disaster
avoidance policies and procedures designed to safeguard Indeed APIs, data and
Indeed Confidential Information.

Security Standards. You shall maintain security practices that: (i) include
adequate and appropriate administrative, physical and technical safeguards,
including underlying operating system and network security controls and, (ii)
are designed to meet or exceed industry-standard best practices and, (iii)
comply with Indeed’s information security policies to the extent disclosed in
writing to you. Such security practices shall include without limitation: (i)
continuous monitoring for security threats and security incidents and, (ii) use
of firewalls and real-time intrusion detection systems, encryption and other
secure technologies to collect, store and/or transmit Indeed data and, (iii)
application of physical security procedures, including security guards, and
regular monitoring of all areas in which Indeed data is stored or Indeed APIs or
Applications accessed and, (iv) restriction on access to Indeed APIs and
Applications, and copying of Indeed data on a “need-to-know” basis and only at
authorized locations and, (v) performance of background checks on your personnel
with access to Indeed APIs, Applications or data and, (vi) ensuring regular
monitoring of password procedures used to gain access to Indeed APIs,
Applications or data and, (vii) application of VPN and dual-factor
authentication for your corporate systems and, (viii) having in place system(s)
to restore the availability and access to Personal Data in a timely manner in
the event of a physical or technical incident.

Security Records and Audit. While using the APIs or Applications, and for one
(1) year thereafter, you shall: (i) maintain complete and accurate records
relating to your data protection practices and the security of and access to
Indeed APIs, Applications, data and Confidential Information, including any
backup, disaster recovery or other policies, practices or procedures and, (ii)
upon Indeed’s request, make all such records, appropriate personnel and relevant
materials available during normal business hours for inspection and audit by
Indeed and/or its designee(s). Indeed shall give you at least fifteen (15) days
prior notice of any audit, undertake audits no more than once per calendar year
(or more frequently for a good cause shown), and conduct any audit in a manner
designed to minimize disruption of your normal business operations. The
foregoing limitations shall not apply to any audit in connection with the
unauthorized disclosure of or access to Indeed APIs, Applications, data or
Confidential Information.

Data Breaches. You must immediately report any suspected or actual security or
data breach (as defined under applicable laws) involving Indeed APIs,
Applications, data or Confidential information. You shall promptly take all
necessary corrective actions, and shall cooperate with Indeed in all reasonable
and lawful efforts to prevent, mitigate, or rectify a data breach. You shall
also provide Indeed reasonable access to the related reports and documentation
needed to understand the cause of the security or data breach. Except as
prohibited by applicable law, the content of any filings, communications,
notices, press releases or reports related to data breach related to Indeed must
be prepared in cooperation with Indeed before any publication or communication
thereof.

Harmful Code. You shall not transmit to Indeed or upload to or through the
Integrations any Harmful Code, or use or misappropriate the Integrations for
your own commercial gain or any other reason. Indeed reserves the right to use a
variety of methods to detect, block and screen the above anomalous activity and
to prevent abuse such as spam or fraud. Such measures may result in a temporary
or permanent suspension or termination of your access to the Indeed APIs,
Applications or your Integrations, or of your use of any other functions of the
Indeed APIs, Applications or your Integrations with or without notice. Indeed
shall not be responsible or liable for any such suspension or termination,
including any consequences thereof. Indeed reserves the right to delete any
message from you with an .ade, .adp, .bat, .chm, .cmd, .com, .cpl, .exe, .hta,
.ins, .isp, .jar, .jse, .lib, .lnk, .mde, .msc, .msp, .mst, .pif, .scr, .sct,
.shb, .sys, .vb, .vbe, .vbs, .vxd, .wsc, .wsf, .wsh, or .zip attachment for any
or no reason.

3. ACCESS AND API KEY

You agree to only access an API by the means described in its Documentation. To
call or otherwise access or use an API, Indeed requires that you follow its
registration and implementation process, including providing information about
your Application and a current contact person with whom Indeed can communicate
with about your Application or API access and use. Indeed requires that you use
a password, key or other security device to access an API (“API Key”).
Instructions for obtaining an API Key are included in the applicable
Documentation. You are responsible for all access to and use of the API under
your API Key. You agree to maintain the confidentiality and security of your API
Key, to not share it with any third party, and use it only in compliance with
these API Terms. You will not misrepresent or mask either your identity or your
Application’s identity. The decision to grant you API access or access to an API
Key is entirely in Indeed’s sole discretion. Indeed may restrict or terminate
your API access or API Key at any time.

4. INTELLECTUAL PROPERTY

You understand and acknowledge that Indeed or its affiliates, or its or their
licensors, owns all right title and interest to the API, the Site, and Indeed
Apps, and all proprietary rights associated therewith. Indeed reserves all
rights not specifically granted herein. You shall not modify any copyright
notices, proprietary legends, any trademark and service mark attributions, any
patent markings, or other indicia of ownership on the materials accessed through
the API, other than your User Content.

If you provide feedback or suggestions about our APIs, then we may use such
information without obligation to you.

You acknowledge that User Content as defined in the Agreement may be available
via the APIs, and that User Content is the sole responsibility of the person who
provided it to Indeed.

5. DATA PROTECTION

1. You acknowledge that you or Indeed may provide or otherwise make available
to the other party Personal Data for the purposes of managing and providing
the services under these API Terms and the Agreement and agree that:
1. each party shall process all Personal Data transferred to it or collected
or accessed by it for the purposes described in this Agreement in
accordance with Applicable Data Protection Law;
2. to the extent that either party processes Personal Data as a Controller
in terms of Applicable Data Protection Law, for the purposes of this
Agreement, that party is an independent Controller of such Personal Data;
3. each party shall process all such Personal Data transferred to it or
collected or accessed by it (A) for the purposes described in this
Agreement; and (B) as specified in that Party’s publicly available
privacy policy or notice (see Indeed’s Privacy Policy) or the privacy
policy or notice of the Platform Partner; and/or (C) as may otherwise be
permitted under Applicable Data Protection Law. In this respect, Platform
Partner shall adhere to the requirements of the Documentation;
4. to the extent that Indeed processes End User Personal Data, the parties
acknowledge and agree that such processing will be performed in
accordance with the Data Processing Addendum and in any event in
accordance with Applicable Data Protection Law.
2. To the extent you process End User Personal Data, Indeed acknowledges and
accepts that if you are processing on behalf of the End User that you are a
Processor in respect of the Personal Data that may be exchanged between the
Parties through the APIs(s) and that the Controller is each of your End
Users who request the interface between the Platforms. You will ensure there
is an appropriate agreement in place which is compliant with Applicable Data
Protection Law (including, without limitation, the requirements of Article
28 GDPR) to allow your processing of End User Personal Data that is
transferred by you to Indeed for the purposes of services under this
Agreement.
3. The parties acknowledge and agree that you will not independently access
personal data (as defined by applicable Data Protection Law) as part of the
services and the parties will use commercially reasonable efforts to monitor
and restrict such access to personal data. However, if it is determined that
you have received personal data (as defined by applicable Data Protection
Law) from Indeed that is not required to perform the services, you will
notify Indeed and return or destroy such Personal Data (as instructed by
Indeed), and Indeed shall take steps to promptly rectify the situation to
prevent recurrence. If it is agreed that you will process personal data (as
defined in the applicable Data Protection Law) in connection with the
services, the general responsibilities of the Parties (with respect to the
nature and purpose of such access, security controls and protocols,
international transfer of data, etc.) will be set out in and governed by the
Data Protection Addendum

6. DISCLAIMER AND LIMITATION OF LIABILITY

THE SITE, APIS, AND DOCUMENTATION ARE PROVIDED “AS IS,” WITH NO WARRANTIES
WHATSOEVER, EITHER EXPRESS OR IMPLIED. INDEED AND ITS AFFILIATES, AND ITS AND
THEIR THIRD-PARTY LICENSORS, EXPRESSLY DISCLAIM TO THE FULLEST EXTENT PERMITTED
BY LAW ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE,
INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, TITLE, SERVICE
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY
RIGHTS. INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS,
DISCLAIM ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND
PERFORMANCE OF THE APIS AND DOCUMENTATION, AND ALL MATERIALS, INFORMATION,
ADVICE, JOB LISTINGS, USER CONTENT, PRODUCTS AND SERVICES AVAILABLE ON OR
THROUGH ANY API. INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY
LICENSORS, DISCLAIM ANY WARRANTIES FOR SERVICES OR GOODS RECEIVED THROUGH ANY
API. INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, DO NOT
GUARANTEE THAT THE SITE, APIS, DOCUMENTATION, AND ALL MATERIALS, INFORMATION,
ADVICE, JOB LISTINGS, USER CONTENT, PRODUCTS AND SERVICES AVAILABLE ON OR
THROUGH ANY API WILL ALWAYS BE UNINTERRUPTED, ERROR FREE, SAFE, OR SECURE.

YOU UNDERSTAND AND AGREE THAT YOU ACCESS AND USE AN INDEED API AT YOUR OWN
DISCRETION AND RISK. YOU UNDERSTAND AND AGREE THAT YOU WILL BE SOLELY
RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS
FROM ANY SUCH ACCESS OR USE.

YOU UNDERSTAND AND AGREE THAT YOU CREATE AN APPLICATION AT YOUR OWN DISCRETION
AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR OR ANY
OTHER PERSON’S COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR
APPLICATION.

EXCEPT FOR AMOUNTS PAYABLE PURSUANT TO SECTION 8 HEREUNDER AND FOR ANY BREACH BY
YOU OF SECTION 1, TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL
BE LIABLE UNDER THESE API TERMS FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT,
EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHETHER IN CONTRACT, TORT OR ANY OTHER
LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY; AND (b)
EACH PARTY’S AGGREGATE LIABILITY TO THE OTHER UNDER THESE API TERMS IS LIMITED
TO AMOUNTS PAID OR PAYABLE TO INDEED BY YOU FOR THE INDEED SERVICE GIVING RISE
TO THE CLAIM.

7. PAYMENT

Unless you have a separate written agreement with Indeed, you shall be charged
based on your and your End Users’ use of an Indeed App or the Site, in
accordance with that Indeed App’s or Site’s Terms of Service and other payment
information made available on the Indeed App or Site, and based on Indeed’s
measurements of usage. It is your and your End Users’ responsibility to
regularly review any Indeed App or the Site in order to obtain the most up to
date information regarding payment and how Indeed charges you for your use of
Indeed’s products and services.

8. CANCELLATION

Unless otherwise stated in an agreement with Indeed, you may cancel this
Agreement at any time by ceasing your use of the APIs and deleting your
Application. Indeed may discontinue any API or any portion or feature or your
access thereto for any reason and at any time without liability or other
obligation to you. Indeed may immediately cancel the API or these API Terms at
any time upon notice. Indeed may modify these API Terms at any time without
liability, and your use of an API or Application after notice that these API
Terms have changed indicates acceptance of the updated API Terms.

Upon cancellation of this Agreement: (a) your license to access or use any
Indeed API immediately expires; and (b) you shall delete your Application and
all User Content acquired through the Site or API. You agree that Indeed may
notify any End User to provide notice of the cancellation of this Agreement or
of your right to use an API. Sections 1, 2, 3, 4, 5, 6, 7, and 9 will survive
these API Terms.

9. INDEMNIFICATION

INDEED HIRING PLATFORM TERMS

These Indeed Hiring Platform terms (“IHP Terms”) form part of, and are
incorporated into the Indeed Terms of Service, and apply to any Employer or Job
Seeker who accesses or uses the Indeed Hiring Platform or related services, or
who otherwise indicates its acceptance of these IHP Terms. By accessing or using
the Indeed Hiring Platform or related services or otherwise accepting these IHP
Terms, you agree to these IHP Terms and to the Indeed Terms of Service (the
“Agreement”), including the terms associated with any Indeed service you are
using as part of the Indeed Hiring Platform.

Any capitalized terms that are used but not defined in these IHP Terms have the
meaning set forth in the Agreement.

1. THE PROGRAM

Indeed Hiring Platform is a platform designed to automate and streamline your
hiring and employment decision-making processes by allowing users access to
various products such as Indeed Interview or related services (the “Program”).
You understand that use of the Program and related products is at your sole
discretion and such tools are applied to your hiring process and job openings in
the method and manner that you decide. YOU UNDERSTAND AND AGREE THAT YOU ARE
RESPONSIBLE FOR COMPLYING WITH APPLICABLE LAW REGARDING YOUR EMPLOYMENT AND
HIRING PRACTICES, INCLUDING TITLE VII, AND THAT YOU MUST INDEMNIFY INDEED
AGAINST ANY AND ALL CLAIMS ARISING FROM YOUR USE OF INDEED HIRING PLATFORM OR
SIMILAR PRODUCTS. INDEED DISCLAIMS ALL LIABILITY AND MAKES NO WARRANTY THAT YOUR
USE OF THE SERVICES COMPLIES WITH TITLE VII OR ANY SIMILAR LAW. Indeed makes no
representation that Indeed or its affiliates are an employment agency by
offering the Program and related tools. You understand that Indeed is not
procuring employees for you or opportunities for Job Seekers.

By using the Program and accepting these IHP Terms you acknowledge and agree
that you are asking Indeed to do the following: 1) post, on your behalf, Job
Listings or Job Ads, as applicable, provided by you on the Site, and manage such
ad campaign, using information such as the number of RSVPs or Started RSVPs, 2)
include an RSVP function on the Site for a hiring event, interview session or
interview post (“Event”) corresponding with each of your Job Ads or Listings, 3)
receive from Job Seekers RSVPs to your Event(s), 4) add any screening tools you
choose, including, but not limited to screening questions, evaluation methods,
and Assessments, 5) send to you and/or other persons you identify information
provided by a Job Seeker who RSVPs to your Event(s), and 6) communicate (via
email or text message) information related to your Event(s) to Job Seekers who
have RSVPed to your Event(s). If you request that Indeed send you and other
persons you identify information provided by a Job Seeker who RSVPs to the
Event(s), you certify and warrant that such person is part of your organization
or is otherwise authorized to receive such information.

With regards to any Job Ad posted on Indeed via the Program, including any Job
Ad of your Event posted in Indeed’s discretion, you agree that such Job Ad shall
be subject to the Indeed Ads Program terms, and the Indeed Ads Program terms are
incorporated herein. Likewise, your use of any tools offered by Indeed is
subject to the applicable Terms of Service. For example, using Assessments is
subject to the Indeed Assessments Terms.

You further agree that you are solely responsible for everything regarding your
Event(s), whether participating or hosting, including but not limited to, the
content of the Job Listing or Job Ad, screening or screener questions,
Assessments, the handling and safeguarding of Job Seeker information provided to
you and/or other persons you identify as authorized to receive information
regarding an Event or a Job Seeker, the Event location, your attendees at the
Event, or any literature, signage or other documentation at the event. You are
responsible for accommodating Job Seeker requests or needs during the interview
or application process during the Event. You represent and warrant that any data
you collect from attendees and share with Indeed is collected in accordance with
local privacy rules. Moreover, you grant to Indeed, its affiliates, and
sublicensees the license to use your name, user name, and/or trademarks and
logos in connection with any User Content or Indeed marketing materials, or
actions by Indeed to promote or publicize such User Content (e.g. Job Listings)
including the use of keywords in third-party internet search engine. You agree
that Indeed may promote your Job Listing or Job Ad through any method in
Indeed’s sole discretion, including but not limited to targeted advertising, on
third party websites, including, but not limited to apps, or using keywords in
third-party internet search engines. You further acknowledge and agree that
Indeed is not responsible for reviewing qualifications, verifying
identification, or otherwise screening Job Seekers during each Event and that
you are solely responsible for so doing.

When Job Seekers apply or RSVP to your job listing, Indeed may give them the
opportunity to provide certain demographic information, such as race and
ethnicity, gender, age, LGBTQ+ community membership, and disability status as
well as whether they have an arrest or conviction record (“demographic data”).
This Indeed demographic data survey is separate from any voluntary
self-identification questions provided by Employers. By using the Program, you
agree that Indeed may collect demographic data from Job Seekers applying to your
job listing using Indeed’s demographic survey, and that Indeed may use the
information from that survey to evaluate and improve our products. You further
agree that you as an Employer have no ability, right, or entitlement to view or
access demographic data collected via the Indeed demographic data survey
pertaining to any Job Seeker or related to any employer by any means including
civil discovery, subpoena, or any other legal process without their permission.
You agree you are solely responsible for complying with applicable
nondiscrimination laws. Indeed disclaims any warranty regarding the demographic
composition of Job Seekers applying to any particular job.

Indeed may offer you the option to manage virtual and remote communications
within Indeed products, including Indeed Interview, phone interviews, virtual
meetings, and video interviews (“Virtual Interviews”). Services may include
giving you access to scheduling, video conferencing, web conferencing, meeting
rooms, and other collaborative services offered by third-party
telecommunications service providers. You understand and acknowledge that Indeed
is not a telecommunications service provider. Indeed disclaims all warranties
regarding the transmission of Virtual Interviews including phone or video
communications. Indeed does not guarantee (1) the availability of such services
at the time you attempt to initiate them, (2) the quality of such services, or
(3) the dates or times you’ve arranged for your Virtual Interview.

2. CANCELLATION

Unless otherwise stated in an Insertion Order or other agreement to advertise
with Indeed, you may independently cancel any Job Listing or Job Ad (and
corresponding Event) at any time (such cancellation is generally effective
within 24 hours). However, if you cancel an Event, Indeed will still bill you in
accordance with any pricing listed in a separate agreement or otherwise agreed
upon by you and Indeed, for RSVPs, clicks, applies or impressions accrued while
the Job Ad for that Event was on the Site, and any platform fee, if applicable.
Indeed may reach out to Job Seekers to communicate your Event cancellation.
Indeed may immediately cancel the Program, any part thereof, or these IHP Terms
at any time upon notice. Indeed may modify the Program or these IHP Terms at any
time without liability, and your use of the Program after notice that these IHP
Terms have changed indicates acceptance of the updated IHP Terms. Sections 1, 3,
4, 5 and 6 will survive any expiration or termination of these IHP Terms.

3. PROHIBITED USES

You shall not, and shall not authorize or assist any party to, advertise
anything illegal or engage in any illegal or fraudulent activities or business
practices in any state or country where your Job Listing or Job Ad is displayed.
You represent and warrant that all your information and any and all information
you provide to Indeed is correct and current; you hold and grant Indeed and
partners all rights to copy, distribute, and display Job Listings or Job Ads
(“Use”); and such Use and websites linked from your Jobs Listings or Jobs Ads
(including Your Services therein) will not violate or encourage violation of any
applicable laws. Violation of these policies may result in immediate termination
of these IHP Terms or your account without notice, and may subject you to legal
penalties and consequences. Indeed or partners may reject or remove any Job
Listing, Job Ad, or content therein, and Indeed may disable any Employer’s
account, for any or no reason without notice.

4. DISCLAIMER AND LIMITATION OF LIABILITY

INDEED’S PROVISION OF THE PROGRAM AND THE SITE IS PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS. WITH RESPECT TO THE PROGRAM AND YOUR USE THEREOF, INDEED AND
ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, DISCLAIM ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION FOR NON-
INFRINGEMENT, TITLE, SERVICE QUALITY, MERCHANTABILITY, AND FITNESS FOR ANY
PURPOSE. YOU USE INDEED, THE SITE, AND THE PROGRAM AT YOUR OWN RISK. INDEED DOES
NOT GUARANTEE THAT THE SITE OR PROGRAM WILL ALWAYS BE UNINTERRUPTED, ERROR FREE,
SAFE, OR SECURE. Indeed and its affiliates, and its and their third-party
licensors, disclaim all guarantees regarding positioning or the levels or timing
of: costs per RSVP, click, apply, or impression, (ii) RSVP rates, click through
rates, apply rates, or impression rates (including any estimate of rates
provided in an insertion order), (iii) delivery of any impressions in any
particular time, place, or manner, (iv) RSVPs, clicks, applies or impressions,
(v) interest in your Job Ad, (vi) attendance at your Event(s), and (vii) the
quality of attendees at your Event(s). AN RSVP TO YOUR EVENT(S) DOES NOT
GUARANTEE INTEREST IN YOUR JOB AD. EXCEPT FOR AMOUNTS PAYABLE PURSUANT TO
SECTION 6 HEREUNDER, AND FOR ANY BREACH BY YOU OF SECTION 1, TO THE FULLEST
EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE UNDER THESE IHP TERMS
FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES
WHETHER IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE
OF ANY LIMITED REMEDY; AND (b) EACH PARTY’S AGGREGATE LIABILITY TO THE OTHER
UNDER THESE IHP TERMS IS LIMITED TO AMOUNTS PAID OR PAYABLE TO INDEED BY YOU, IF
ANY, FOR THE JOB ADS OR JOB LISTINGS GIVING RISE TO THE CLAIM.

5. PAYMENT

You shall be charged in accordance with the pricing listed in a separate
agreement or insertion order between you and Indeed, and based on clicks, RSVPs,
applies or impressions (distributed within your budget in Indeed’s sole
discretion) and platform fee, if applicable. Indeed may offer a subscription
payment option wherein you will be charged as indicated in an insertion order.
RSVPs are defined as a user completing the online RSVP form agreeing to attend
your Event featured in any Job Ad. However, an RSVP does not guarantee that a
Job Seeker will attend such Event. If your Indeed employer account has a credit
card, bank account information, or other payment method on file for the Indeed
Ads Program or any other Indeed service, we will charge that same payment method
for your Indeed Hiring Platform RSVPs, if applicable.

If you are located in the United States, you shall pay all applicable charges in
US dollars. If your billing address is in India, you may only pay all charges in
Indian Rupees. If your billing address is in Brazil, you may only pay all
charges in Brazilian Reais. If your billing address is in the Asia-Pacific
Region*, you may only pay all charges in Singapore Dollars, Australian Dollars,
Japanese Yen, and US Dollars. If your billing address is anywhere else, you may
pay all charges in the following currencies, which you choose when creating an
account: US Dollars, Euros, UK Pounds, Canadian Dollars, Australian Dollars,
Swiss Francs, Mexican Pesos, or Japanese Yen. Charges are exclusive of all
taxes, including VAT. You are responsible for all taxes as applicable and
appropriate. You are responsible for paying all taxes and government charges,
and reasonable expenses and attorney fees Indeed incurs collecting late amounts.
If you are in Japan, Japanese consumption tax will apply on the import of all
Indeed products and services. You waive all claims relating to charges unless
claimed within 120 days after the charge (this does not affect your credit card
issuer rights). Charges are solely based on Indeed’s click, RSVP, apply, or
impression measurements. Indeed’s determination of number of clicks, RSVPs,
applies or impressions shall be binding.

You acknowledge and agree that any credit card, bank account, and related
billing and payment information that you provide to Indeed may be shared by
Indeed with companies who work on Indeed’s behalf, such as payment processors
and/or credit agencies, solely for the purposes of checking credit, effecting
payment to Indeed and servicing your account. Indeed may also provide
information in response to valid legal process, such as subpoenas, search
warrants and court orders, or to establish or exercise its legal rights or
defend against legal claims. Indeed shall not be liable for any use or
disclosure of such information by such third parties.

All withholding tax remittances to the government are your sole responsibility
and Indeed shall have no liability whatsoever therefore. Invoices may be
provided to you via electronic mail. To the extent permitted by law, if you have
an unpaid or outstanding invoice or account balance for any Indeed product,
Indeed reserves the right to suspend or terminate your use of that Indeed
product as well as any other Indeed product, including but not limited to those
Indeed products where you do not have an unpaid invoice or account balance.

6. INDEMNIFICATION

You shall indemnify, defend and hold harmless Indeed, its agents, affiliates,
licensors, and partners from any third party claim or liability (including
without limitation reasonable legal fees) arising out of your Program use, Job
Listing, Job Ad, screening or screener questions, Event, Site or Your Services,
or breach of these IHP Terms.

INDEED VULNERABILITY REWARD PROGRAM

PROGRAM DESCRIPTION

As part of Indeed’s commitment to the security of our Job Seekers, advertisers,
and publishers, we partnered with Bugcrowd to launch our Vulnerability Reward
Program. Detailed rules and information about the scope of this bounty program
are available on our Bugcrowd page. If you are a whitehat researcher that
believes you have discovered a vulnerability in an Indeed product or have any
other security inquiries, please sign up as a Bugcrowd Tester to be included in
Indeed’s Vulnerability Reward Program. Vulnerabilities submitted outside of
Bugcrowd will not be considered.

LEGAL NOTES

Indeed will not issue rewards to researchers from countries on sanctions lists
(e.g. – Cuba, Iran, North Korea, Sudan, and Syria). There may be additional
restrictions on your ability to enter depending upon your local laws. Your
testing must not violate any law, or disrupt or compromise any data that is not
your own.

INDEED RECRUITER EXTENSION TERMS

These Indeed Recruiter Extension terms (“IRX Terms”) form a part of, and are
incorporated into, the Indeed Terms of Service, and apply to any Employer who
accesses or uses the IRX Service (defined below), or who otherwise indicates its
acceptance of these IRX Terms. By accessing or using the IRX Service or by
otherwise accepting these IRX Terms, you agree to these IRX Terms and to
the Indeed Terms of Service (the “Agreement”), including the Terms of Service
for Employers and the Indeed Products Terms of Service associated with any other
Indeed service or products you are accessing or using through the IRX Service.

Any capitalized terms that are used but not defined in these IRX Terms have the
meaning set forth in the Agreement.

1. THE INDEED RECRUITER EXTENSION SERVICE

Use of Indeed Recruiter Extension (“IRX”) service, whether provided in the form
of a website, app, or browser extension (collectively the “IRX Service”) by an
Employer is subject to all applicable Indeed rules, guidelines, policies and
other terms and conditions made available to you, including through the Site and
on any FAQ and information page(s) provided by Indeed, any or all of which may
be modified at any time. The IRX Service is available on a limited basis, in
limited quantities, and in limited locations.

The IRX Service permits Employers to access certain Site features, products, and
services from an Employer’s Applicant Tracking System (“ATS”). Such features
include viewing Indeed hiring insights about the job that you are creating
through your ATS and using Indeed Messaging to message job seekers directly from
your browser. To provide its services, the IRX Service interacts with certain
web pages (like pages within your Employer’s ATS) that an Employer visits. You
control which pages the IRX Service can interact with and access. If you do not
want the IRX Service to interact with or access certain web pages, do not permit
the IRX Service access to those web pages. It is your sole responsibility to
permit or deny the IRX Service access to web pages that you visit. You agree
that when you use the IRX Service, Indeed collects, records, processes,
analyzes, and stores any and all communications and interactions that you have
with and through the IRX Service, and that Indeed may use vendors as an
extension of the Site and the IRX Service to collect, record, process, analyze,
and store this data. If you, or anyone on your behalf, send or receive
communication via the IRX Service (including by sending or receiving
communication to/from a job seeker), you agree to the communication being
processed, analyzed, reviewed, and stored, including via automated means, for
data analysis, quality control, enforcement of the Sites’ rules and other Indeed
policies, content moderation, and to improve the IRX Service, the Site, or any
other Indeed product or service.

The IRX Service may be provided in the form of a Chrome extension. By installing
the extension, you agree to Indeed’s collection of data relating to your visit
to third party sites, as described in Indeed’s Privacy Policy. Such data may
include candidate information that you save, notes that you save or update, or
data regarding how you engage with websites or other actions you take on such
websites, including URLs of websites you visit.

2. PRIVACY

Your use of the IRX Service is subject to Indeed’s Privacy Policy. You further
acknowledge and agree that you are solely responsible for any access to
information stored in your account that you give to third parties via IRX
Integrations, and for ensuring all such access complies with applicable state,
federal, and national laws and regulations.

3. FEES

IRX is currently free for Employers. Indeed may, in its sole discretion and at
any time, end Employers’ free use of IRX and begin to charge Employers to use
IRX as a standalone product or in conjunction with an Employer’s use of any
other Indeed product.

4. RULES; EMPLOYER REPRESENTATIONS AND WARRANTIES

Your use of the IRX Service is subject to the Agreement, including without
limitation the Indeed Site Rules. You represent and warrant to Indeed that: a)
that all information you provide to Indeed is correct and current; b) you will
only use the IRX Service in accordance with all applicable laws, rules, and
regulations; c) your use of the IRX Service will not violate the rights of any
person, including without limitation any privacy rights or any rights under the
Fair Credit Reporting Act.

5. DISCLAIMER AND LIMITATION OF LIABILITY

INDEED’S PROVISION OF THE IRX SERVICE AND THE SITE IS PROVIDED ON AN “AS IS” AND
“AS AVAILABLE” BASIS. WITH RESPECT TO THE IRX SERVICE AND YOUR USE THEREOF,
INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, EXPRESSLY
DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY
WARRANTY THAT ANY INFORMATION THAT YOU VIEW, COLLECT, OR STORE IS ACCURATE.
INDEED AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, EXPRESSLY
DISCLAIM ALL OTHER WARRANTIES INCLUDING WITHOUT LIMITATION FOR NON-INFRINGEMENT,
TITLE, SERVICE QUALITY, MERCHANTABILITY, AND FITNESS FOR ANY PURPOSE. YOU USE
THE IRX SERVICE AND THE SITE AT YOUR OWN RISK. INDEED DOES NOT GUARANTEE THAT
THE SITE OR THE IRX SERVICE WILL ALWAYS BE UNINTERRUPTED, ERROR FREE, SAFE, OR
SECURE.

EXCEPT FOR FOR ANY BREACH BY YOU OF SECTION 6 HEREUNDER, TO THE FULLEST EXTENT
PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE UNDER THESE IRX TERMS FOR ANY
CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHETHER
IN CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY
LIMITED REMEDY; AND (b) EACH PARTY’S AGGREGATE LIABILITY TO THE OTHER UNDER
THESE IRX TERMS IS LIMITED TO AMOUNTS PAID OR PAYABLE TO INDEED BY YOU FOR THE
INDEED SERVICE GIVING RISE TO THE CLAIM.

6. INDEMNIFICATION

You shall indemnify, defend and hold harmless Indeed, its agents, affiliates,
and licensors from any third-party claim or liability (including without
limitation reasonable legal fees) arising out of your breach of these Terms,
your installation or use of the IRX Service, or any information you view,
collect, or store through the IRX Service.

7. TERMINATION

Indeed may suspend the IRX Service, the Site, your account, or any other
provision of tools to you, and we may terminate this Agreement with you, at our
sole discretion, at any time, with or without notice. If you wish to terminate
this Agreement, you may do so by notifying Indeed at any time and closing your
account. All provisions of this Agreement which by their nature should survive
termination shall survive termination, including, without limitation, ownership
provisions, warranty disclaimers, indemnity and limitations of liability.

TEXT/SCAN TO APPLY LICENSE TERMS

Last Updated: April 1, 2024

By accessing or downloading the Success Kit, You, on behalf of your company,
agree to be bound by these Text/Scan to Apply License Terms (“Agreement”). This
Agreement governs Your use and creation of Assets (as defined below) from or
based on the Success Kit or that use or depict the Indeed Marks (collectively,
the “Toolkit”) and shall be in addition to and supplement any existing agreement
that You may have with Indeed, Inc. or its affiliate(s) (“Indeed”). In the event
of a conflict between this Agreement and any existing agreement you have with
Indeed, the terms of this Agreement shall govern.

Indeed has made the Toolkit available for Your convenience to enable You to
promote Your relationship with Indeed and use of its Scan to Apply and/or Text
to Apply products (“Approved Endeavors”). Indeed may modify, update, remove,
restrict, or discontinue: (i) this Agreement; (ii) downloadable content,
including the Indeed Marks, contained within the Toolkit (“Assets”); or (iii)
Your access for any reason, at Indeed’s sole discretion.

Indeed hereby grants You permission to use the Assets in connection with the
Approved Endeavors, subject to the terms and conditions set forth herein. This
permission to use is personal, non-exclusive, non-assignable, non-transferable,
royalty-free, revocable, and limited to the United States and its territories.

You acknowledge Indeed’s right, title, ownership in and interest in and to the
Toolkit and Assets and shall not at any time do or cause to be done, or fail to
do or cause to be done, any act or thing, directly or indirectly, contesting or
in any way impairing or challenging Indeed’s right, title, or interest. You
acknowledge that Your use shall not create in You any right, title or interest
in such Assets or the Toolkit (other than to use such Assets as permitted
herein) and that every use by You and any and all goodwill arising therefrom
shall inure solely to the benefit of Indeed. You further acknowledge and agree
that in using the Assets or Toolkit, You shall not purport to act or communicate
for or on behalf of Indeed or any of its affiliates.

Your use of the Assets shall be restricted to their appearance and presentation
on the Toolkit or as otherwise provided to you by Indeed, and Your use shall not
deviate from such presentation and use in any manner whatsoever without Indeed’s
prior, written approval. You may incorporate the Assets into new works (i.e.
fit-for-purpose signage/flyers/mailers/stickers, etc.), provided such usage is
limited to the Approved Endeavors. Further, You acknowledge that Your use of the
Assets will comply with the Indeed Trademark Use Guidelines as well as any other
brand or marketing guidelines provided to You, and be consistent with the
high-quality standards associated with the Indeed marks and the goodwill they
symbolize, and that the maintenance of such quality standards is an essential
part of this Agreement.

You at your own expense, shall indemnify, defend and hold harmless Indeed, its
partners, employees, agents, affiliates, designees and assignees from and
against any and all suits, causes of action, proceedings, loss, damage,
liability or expense, including defense costs and legal fees, and claims of any
nature whatsoever arising out of or in connection with any act or omission by
You, as well as Your partners, employees, agents, affiliates, designees and
assignees, relating to Your performance or representations made pursuant to this
Agreement. You, at Your own expense, shall defend any suit or dispose of any
claim or other proceeding brought against said indemnitees on account of such
damage or injury, and shall pay all expenses, including attorneys’ fees, and
satisfy all judgments which may be incurred by or rendered against said
indemnitees.

The term of the permission to use granted herein shall continue until the
earlier of (a) one (1) year from the date of download, or (b) election by Indeed
to terminate this Agreement which it may so choose in its sole and absolute
discretion, for any reason whatsoever, with or without cause.

Upon termination of this Agreement, all rights granted to You herein shall
cease, and You shall immediately discontinue all use of the Assets and Toolkit.

This Agreement constitutes the entire agreement between the parties with respect
to the subject matter hereof. This Agreement may be updated from time to time by
Indeed with notice to You.

This Agreement shall be governed by the laws of the state of Texas and all
actions relating to this Agreement shall be brought in Texas.

INDEED AFFILIATE ACCEPTABLE USE POLICY

Last Updated: July 14, 2023

1. GENERAL

This Indeed Affiliate Acceptable Use Policy (“AAUP”) is applicable to affiliates
(‘Affiliates’) of Indeed, Inc. (‘Indeed’) who publish on their websites, or
provide links from their websites to web pages that contain, any of the
following elements provided by Indeed (collectively, ‘Program Elements’): job
search results, JobrollTM, Job Search Box, pay-per-click advertisements, links,
insertion code, and any Indeed logos or other elements supplied by Indeed for
use on Affiliates’ websites or websites co-branded by Indeed and Affiliate.
Affiliates include the party publishing the results and/or any agency or network
acting on its (or their) behalf, which shall also be bound by the terms of this
AAUP. As a publisher, you are responsible for compliance with all local or
applicable laws, including any data privacy, marketing or advertising laws.
Indeed reserves the right, in its sole discretion, to determine whether to
compensate any publisher for clicks that occur on their page; Indeed does not
compensate for any clicks obtained by any other means, including but not limited
to text messages. Unless otherwise agreed by Indeed in writing, Affiliates and
Publishers agree that it shall not receive any monetary compensation, including
commission payments and payments for clicks.

2. RESTRICTED WEBSITES

Program Elements may not be published on, or linked by Affiliates from, any
website that: (a) is under construction, incomplete or non-functioning; (b)
contains material that infringes or misappropriates the rights, including
copyright, of others; (c) contains pornographic, obscene, defamatory, violent,
or hate-oriented material; (d) promotes spam; (e) is in violation of any
applicable law, or promotes any illegal goods, services or activities; (f) is in
violation of the Site Rules or (g) engages in any other activities, whether
lawful or unlawful, that Indeed determines are harmful to Indeed’s reputation,
goodwill, other affiliates, customers or operations.

3. LOCATION AND DELIVERY OF PROGRAM ELEMENTS

Affiliate shall not serve: (i) more than one Program Element on any single Web
page without prior authorization in writing from Indeed; (ii) any Program
Element on a Web page that does not contain substantial content other than the
Jobroll itself; or (iii) any Program Element on a page published specifically
for the purpose of showing ads, irrespective of the page content. Affiliate
shall not serve Program Elements on, or link to web pages that contain Program
Elements from, any: (a) downloadable software application without the written
consent of Indeed; (b) software that can trigger pop-ups, redirect users to
unwanted websites, modify browser settings, or otherwise interfere with site
navigation; (c) Website that is not directly controlled by Affiliate; or (d)
newsgroups, message boards, emails, link farms, counters, chatrooms, guestbooks,
domain parking websites, pop-ups or pop-unders. Any use of Indeed’s XML
Application Programming Interface (‘API’) by Affiliate shall be solely in
accordance with the guidelines stipulated by Indeed for use of the API which may
include informational requirements, or restrictions on sizes of requests,
frequency, and query complexity.

4. PROHIBITED ACTIVITIES

Affiliate shall not:(a) modify the Program Elements without written consent from
Indeed; (b) place notices in proximity to any Program Element to encourage or
require users to click on or use the services (Affiliates may, however, state:
‘click here to visit our sponsor’ or ‘to visit our advertiser, click here’); (c)
label Program Elements with text other than ‘powered by Indeed’ or ‘ads by
Indeed’ or include any text in proximity to the Program Elements that could be
confused with, or be associated with, Program Elements; (d) use deceptive or
unnatural means to draw attention to or incite clicks or use of Program
Elements; (e) require users to click on a Program Element prior to entering an
Affiliate website or any area therein or provide incentives of any nature to
encourage or require users to click on or otherwise use Program Elements; (f)
engage in any method to artificially and/or fraudulently inflate the volume of
impressions or clicks associated with Program Elements or other sponsored
advertising, including but not limited to: repeated manual clicks; the use of
robots or other automated query tools and/or computer-generated search requests;
automatic redirecting of users; using pop-up windows or any other technique of
generating automatic or fraudulent (as determined by Indeed, acting reasonably,
based on industry practices) click-throughs and/or impressions; (g) use frames,
or otherwise alter the user experience, when a user clicks through to another
website from the Indeed job search results; (h) redistribute the job search
results or any part thereof to any third party, other than the provision of the
job search results on Affiliate’s website to the end users of that website that
generated it; (i) store any job search content; (j) send any text messages on
Indeed’s behalf, or (k) market or advertise Indeed’s jobs in violation of any
local or applicable laws, including but not limited to email, spam or text
messaging laws.

5. PASSWORDS, API KEYS AND OTHER SECURITY DEVICES

If Indeed provides an Affiliate with a password, API key or other security
device to obtain access to Program Elements or any non-public area of Indeed’s
website or system, that Affiliate shall maintain the confidentiality of that
password, API key or other security device, not share it or access to any such
non-public areas with any third party, or use it for any unauthorized purpose.

6. JOB SEARCH CONTENT

Indeed reserves the right, in its sole discretion, to determine whether to
exclude certain Job Ads.

7. DELIVERY OF PROGRAM ELEMENTS

Affiliate agrees to comply with the specifications provided by Indeed from time
to time to enable proper delivery, display, tracking and reporting of Program
Elements.

8. COOPERATION WITH INDEED AND AUTHORITIES

Indeed will cooperate with law enforcement and other authorities in
investigating claims of illegal activity or suspected illegal activity, such as
activities that fraudulently inflate the volume of impressions or clicks.
Affiliates shall cooperate with Indeed in any corrective action that Indeed
deems necessary to correct and prevent impermissible use of the Program
Elements, such as providing Indeed with all information necessary to investigate
the suspected violation.

9. MODIFICATIONS TO THIS POLICY

Indeed may modify this AAUP at any time, without liability, as it deems
appropriate in its sole discretion. Your use of Program Elements, after notice
that this AAUP has changed indicates acceptance of the updated AAUP.

TERMS FAQ

For more information on Indeed’s Terms, please see our Indeed Terms FAQ.

AI AND AEDT FAQ

For more information on “Automated Employment Decision Tools” and Indeed’s use
of AI, please see our AI and AEDT FAQ.

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to view Indeed’s Privacy Policy.

COOKIE POLICY

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view Indeed’s Cookie Policy. Cookies Settings Currently only available in the
EU, Norway, Switzerland, UK, Brazil, and US.

YOUR CALIFORNIA PRIVACY RIGHTS

We’ve moved this section to our Privacy Center. Please visit our Privacy Center
to view your California privacy rights.

PRIVACY FAQ

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FAQ.

TRANSPARENCY REPORTING

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Transparency Hub.

DATA PROCESSING AGREEMENT

Controller to Processor Data Processing Addendum

This Data Processing Addendum (“Addendum”) between You and the Indeed entity
acting as Processor under Applicable Data Protection Law, is incorporated into
our Terms of Service, and solely applies to limited situations where Indeed acts
as a Processor of Client Personal Data on your behalf (as Controller).

You (or “Client”) and Indeed are referred to collectively as the “Parties,” and
individually each as a “Party.”

1. Definitions

Words and expressions used in this Addendum but not defined herein shall have
the meanings given to such words and expressions in the GDPR unless otherwise
stated herein. Where the Applicable Data Protection Law gives means to such
words and expressions that differ from the GDPR, then those meanings in the
Applicable Data Protection Law shall apply instead for purposes of compliance
with such Applicable Data Protection Law. The following definitions apply to
this Addendum unless otherwise specified herein.

Affiliate means any entity that directly or indirectly controls, is controlled
by, or is under common control with Indeed. “Control” for these purposes means
having a majority of shares or the right and ability to direct management. This
includes Indeed-affiliated entities located outside the EEA or Switzerland.

Applicable Data Protection Law means all laws, regulations, and other legal
requirements relating to (i) privacy, data security, consumer protection,
marketing, promotion, and text messaging, email, and other communications; (ii)
the use, collection, retention, storage, security, disclosure, transfer,
disposal, and other processing of Personal Data applicable to the processing of
Client Personal Data under the Agreement including but not limited to General
Data Protection Regulation 2016/679 (“GDPR”), Federal Data Protection Act of 19
June 1992 (Switzerland), UK Data Protection Act 2018 and UK General Data
Protection Regulation (UK GDPR), Japanese Act on the Protection of Personal
Information (Act No. 57 of 2003 as amended in 2015) and any US state or federal
laws or regulations pertaining to the collection, use, disclosure, security or
protection of personal data, or to security breach notification, e.g. The
California Consumer Privacy Act, as amended by the California Privacy Rights Act
(together the “CCPA”); and binding guidance and / or codes of practice issued by
a competent supervisory authority under applicable laws (as defined in the
GDPR), or the European Data Protection Board.

Business Contact Information means the names, mailing addresses, email
addresses, and phone numbers regarding the other Party’s employees, directors,
vendors, agents and customers, maintained by a Party for business purposes as
further described below.

Client Personal Data means Client-owned or controlled personal data, where
Indeed acts as the Processor or Service Provider of such Data. Unless prohibited
by Applicable Data Protection Law, Client Personal Data shall not include
information or data that is anonymized, aggregated, de-identified and/or
compiled on a generic basis and which does not name or identify a specific
person.

“Controller“, “Consent“, “Processor“, “Sub-Processor“, “Data Subject“, “Personal
Data”, “Processing” or similar terms shall have the meaning given under
Applicable Data Protection Law. For the avoidance of doubt, Processor includes
without limitation, a “Business” as defined by the CCPA, “Service Provider” as
defined by the CCPA, and “business operator handling personal information” as
defined by the APPI. For the purposes of this Addendum Processor shall mean
Indeed.

“EU-US Data Privacy Framework (EU-U.S. DPF)” means the EU-U.S. Data Privacy
Framework Principles, including the Supplemental Principles and Annex I of the
Principles issued by the US Department of Commerce effective July 10, 2023.

“Self-certified and participating organization” shall have the same meaning as
prescribed under the EU-U.S DPF.

Indeed means the Indeed entity contracting with You in the context of the
Agreement together with all relevant Affiliates.

Personal Data Breach means a confirmed breach of security of Client Personal
Data that results in the accidental or unlawful destruction, loss, alteration,
unauthorised disclosure of, or access to such Client Personal Data processed by
Indeed under the terms of the Agreement (and for the provision of the Services)
and where such breach of security of Client Personal Data constitutes a personal
data breach under Applicable Data Protection Law.

Standard Contractual Clauses means: (i) where the GDPR applies the contractual
clauses annexed to the European Commission’s Implementing Decision 2021/914 of 4
June 2021 on standard contractual clauses for the transfer of personal data to
third countries pursuant to Regulation (EU) 2016/679 of the European Parliament
and of the Council (the “EU SCCs”); (ii) where the UK GDPR applies, the
applicable standard data protection clauses adopted pursuant to Article 46(2)(c)
or (d) of the UK GDPR (the “UK SCCs”); and (iii) where the Swiss DPA applies,
the applicable standard data protection clauses issued, approved or otherwise
recognized by the Swiss Federal Data Protection and Information Commissioner
(“FDPIC”)(the “Swiss SCCs“).

Technical and Organizational Security measures means those measures as set forth
in Appendix B of this Addendum, aimed at protecting Personal Data against
accidental or unlawful destruction or accidental loss, alteration, unauthorised
disclosure or access, in particular where the processing involves the
transmission of data over a network, and against all other unlawful forms of
processing.

UK GDPR means Regulation (EU) 2016/679 of the European Parliament and of the
Council of 27th April 2016 on the protection of natural persons with regard to
the processing of Personal Data and on the free movement of such data (General
Data Protection Regulation) as it forms part of the law of England and Wales,
Scotland and Northern Ireland by virtue of Section 3 of the European Union
(Withdrawal) Act 2018 and as amended by subsequent legislation.

UK SCCs Addendum means the standard contractual clauses addendum issued by the
UK Secretary of State for the transfer of Personal Data outside the UK and any
amendment or replacement of such standard contractual clauses pursuant to
Article 46(5) of the GDPR

For purposes of this Addendum all references to “You”, “Your” or “Client” shall
mean You, the individual or organization accessing the Indeed Site in your
capacity as an Employer and the Controller and owner of Your Personal Data (as
defined above).

2. Representations and Warranties

2.1 Each Party represents and warrants that it will comply with the requirements
of Applicable Data Protection Law as applicable to such Party with respect to
the processing of the Client Personal Data.

2.2 Each Party warrants and represents it has no reason to believe that the Data
Protection Law prevents it from providing or receiving any services under the
Agreement; and

2.3 Each Party warrants and represents it has the corporate power and capacity
to perform its obligations under this Addendum

2.4 You represent and warrant to Indeed that:

2.4.1 You shall comply with and provide all of your obligations under this
Addendum in accordance with best industry practice;

2.4.2 You have no reason to believe that Applicable Data Protection Law prevents
You from entering into this Addendum or fulfilling any of Your obligations under
this Agreement;

2.4.3 You have all necessary authorisations to enable or entitle You to enter
into this Addendum, including but not limited to instructions, notices, licenses
and consents, and that these have been obtained and are in full force and effect
and will remain in such force and effect at all times during the subsistence of
this Addendum;

2.4.4 You shall only provide processing instructions that are lawful and You
shall have sole responsibility for the accuracy, quality, and legality of Client
Personal Data and the means by which it was acquired;

2.4.5 neither the execution and delivery of this Addendum nor Your performance
of any of Your obligations hereunder violates any (a) law to which You are
subject; (b) judgment or order by which You are bound; (c) constitution or other
equivalent constituting documents; or (d) other agreement or instrument which is
binding on You or Your assets; and

2.5 Prior to transmitting Client Personal Data to Indeed, You shall inform
Indeed of any requirements pertaining to the transmitted Client Personal Data.

2.6 Indeed represents and warrants to You that:

2.6.1 it will process the Client Personal Data (as set out in Appendix A) only
in accordance with your documented processing instructions which may be given
from time to time (including as as set forth in the Agreement and this
Addendum), save as otherwise required by law. The Parties agree that the
Agreement and this Addendum, along with the Client’s configuration of or any use
of any settings, features, or options in the services (as the Client may be able
to modify from time to time) constitute the Client’s complete and final
instructions to Indeed in relation to the processing of Client Personal Data
(including for the purposes of the SCCs), and processing outside the scope of
these instructions (if any) shall require prior written agreement between the
Parties. For the avoidance of doubt, the Client acknowledges and agrees that the
documented instructions include the processing of Client Personal Data for the
purposes of providing, supporting, and improving Indeed services (including to
provide insights and other reporting).

2.6.2 it will promptly notify You if Indeed determines that Your processing
instruction violates any Applicable Data Protection Law (provided that nothing
herein shall require Indeed to provide legal or regulatory advice or monitor
Applicable Data Protection Law as they apply to You).

3. Disclosure and Processing of Client Personal Data

3.1 When providing or making available Client Personal Data to Indeed, You shall
only disclose or transmit Client Personal Data that is necessary for Indeed to
perform the applicable services under the Agreement.

3.2 Following expiration or termination of the provision of services under the
Agreement and relating to the processing of Client Personal Data, Indeed shall
promptly and securely delete all Client Personal Data (including existing
copies) pursuant to its data retention schedule and as required by applicable
laws. Notwithstanding the data retention schedule, upon Your written request
following the termination of services, Indeed shall destroy all Client Personal
Data in our possession, unless otherwise required or permitted by applicable
laws.

3.3 All Indeed personnel, including subcontractors, authorized to process the
Client Personal Data shall be subject to confidentiality obligations and/or
subject to an appropriate statutory obligation of confidentiality.

3.4 You expressly acknowledge and agree that, in the course of providing the
services, Indeed may anonymize, aggregate, and/or otherwise de-identify Client
Personal Data (“De-Identified Data”) and subsequently use and/or disclose such
De-Identified Data for the purpose of research, benchmarking, improving Indeed’s
offerings generally, or for another business purpose authorized by Applicable
Data Protection Law provided that Indeed has implemented technical safeguards
and business processes designed to prevent the re-identification or inadvertent
release of the De-Identified Data.

4. Security Measures

4.1 Each Party shall implement appropriate technical and organizational security
measures to safeguard Client Personal Data from unauthorized or unlawful
processing, destruction, loss, alteration, damage or disclosure. The Parties
agree:

4.1.1 taking into account the ongoing state of technological development, the
costs of implementation and the nature, scope, context and purposes of the
processing of the Client Personal Data, as well as the likelihood and severity
of risk to individuals, that Indeed’s implementation of and compliance with the
security measures set out in Appendix B (“Technical and Organizational Security
Measures”) are sufficient to provide a level of security appropriate to the risk
in respect of the processing of the Client Personal Data; and

4.1.2 the Technical and Organizational Security Measures implemented pursuant to
this clause 4 and Appendix B are subject to technical progress and development
and that Indeed regularly reviews and may update or modify them from time to
time in order to ensure that the processing of Client Personal Data is performed
in accordance with this Addendum and Applicable Data Protection Law.

4.2 Personal Data Breach

If Indeed becomes aware of an actual or suspected Personal Data Breach, of
Client Personal Data, Indeed will notify You without undue delay. Indeed will
provide You with such information, assistance, cooperation , and taking into
account the nature of the services provided and the information available to
Indeed, take reasonable commercial steps to: (i) investigate and mitigate the
Personal Data Breach and (ii) assist with respect to Your breach notification
obligations under any Applicable Data Protection Law. The Parties agree to
coordinate in good faith on developing the content of any related public
statements and any required notices to the affected data subjects and/or the
appropriate regulator in connection with a Personal Data Breach, provided that
nothing in this clause shall prevent either party from complying with its
obligations under Applicable Data Protection Law.

5. Audits and Inspections

Upon written request, Indeed shall make available to You, no more than once
annually and strictly at your own cost, information reasonably necessary to
demonstrate Indeed’s compliance with its obligations under this Addendum and
Applicable Data Protection Law. You shall be solely responsible for determining
whether the Services and Indeed’s Security Measures as set forth in Appendix B
will meet your needs, including with respect to any Data Protection Laws.

6. Data Subject and Supervisory Authority Requests

To the extent required under Applicable Data Protection Law and taking into
account the nature of the services provided, Indeed shall:

6.1 provide such assistance to You as is reasonably requested with respect to
Your obligations to comply with requests from Your data subjects to exercise
their rights under Applicable Data Protection Law. Indeed shall notify You
without delay upon receipt of any request by a data subject to exercise his or
her rights under Applicable Data Protection Law in respect of any Client
Personal Data. Indeed will not independently respond to such requests from Your
data subjects except where otherwise required by Applicable Data Protection Law.
You undertake to inform Indeed (as the processor / service provider) of any data
subject (or consumer) request received and shall provide Indeed with the
necessary information to allow Indeed to comply with the request when required
to do so; and

6.2 notify You of all enquiries or communications from a competent supervisory
authority that Indeed receives which relate to Client Personal Data processed in
connection with providing the services and under this Addendum and the Agreement
unless prohibited from doing so at law or by a regulator. You shall be
responsible for all communications or correspondence with the competent
supervisory authority in relation to Your role as Controller of Client Personal
Data under Applicable Data Protection Law and, to the extent permitted by law.

7. Privacy Impact Assessments and Prior Consultation

To the extent required under Applicable Data Protection Law and taking into
account the nature of the services provided and the information available to
Indeed, and to the extent You do not otherwise have access to the relevant
information, Indeed shall provide reasonable assistance to You as reasonably
requested with respect to Your obligations to conduct privacy / data protection
impact assessments with respect to the processing of Client Personal Data.

8. Subprocessors

You generally authorize the engagement of Subprocessors by Indeed and a list of
existing Subprocessors (to the extent that Subprocessors shall be used) may be
made available on request. Indeed shall enter into a written agreement with each
Subprocessor(s) that imposes on the Subprocessor the same data protection
obligations that are imposed on Indeed pursuant to this Addendum. You shall
promptly, and in any event within 10 business days, notify Indeed in writing of
any reasonable objection to such changes / appointment. You acknowledge that
Indeed’s Subprocessors are essential to provide the services and that if You
object to Indeed’s use of a Subprocessor, then notwithstanding anything to the
contrary in the Agreement, Indeed will not be obligated to provide the services
to You for which Indeed uses that Subprocessor and any adjustments required by
You shall be at your cost. Any disagreements between the Parties shall be
resolved via the contract dispute resolution procedure.

9. Transfers

9.1 Transfers of EEA/Swiss Data

To the extent that GDPR and complementary data protection laws in EU member
countries (“EU Data Protection Law”) applies to the processing of Client
Personal Data, Indeed agrees that it will not transfer Client Personal Data out
of the EEA and/or Switzerland to a country that has not been identified by the
European Commission or a Supervisory Authority under EU Data Protection Law as a
country that provides an adequate level of data protection except where Indeed
has ensured appropriate safeguards are in place, such as the Standard
Contractual Clauses approved by the European Commission unless otherwise
required by applicable law. Indeed and You hereby enter into the Standard
Contractual Clauses (as further set out in the Schedule to this Agreement) in
respect of such transfers.

9.2 Transfers of UK Data

Subject to subsection 9.4 below, the Parties shall rely on the UK Standard
Contractual Clauses as amended from time to time by the Information’s
Commissioner Office (the “UK SCCs”), to protect Client Personal Data being
transferred from the United Kingdom (UK) to a country outside the UK not
recognized as providing an adequate level of protection for personal data. You,
acting as data exporter, shall execute, or shall procure that Your relevant
entities execute, such UK SCCs with the relevant Indeed entity or a third-party
entity, acting as a data importer.

9.3 Transfers of non-EEA/Swiss/UK Data

In the event that Client Personal Data is to be transferred outside the country
of origin in connection with the provision of Services under the Agreement and
this country is not located within the EEA, Switzerland or the United Kingdom,
the Parties will work together expeditiously and in good faith to establish the
appropriate transfer mechanism to be implemented, as required by applicable Data
Protection Law.

9.4 Transfers of non-EEA/Swiss/UK Data

Indeed self-certifies to and complies with the EU-U.S. Data Privacy Framework
program (EU-U.S. DPF (which is detailed here:
https://www.dataprivacyframework.gov/), the UK Extension to the EU-U.S. DPF, and
the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF), as administered
by the US Department of Commerce, and Indeed shall during the term of the
Agreement maintain its self-certification to and compliance with the Frameworks
(or successor frameworks) with respect to the Processing of Client Personal Data
that is transferred from the EEA, UK or Switzerland to the United States, and
provide Customer Personal Information with at least the same level of protection
as required under the EU-U.S. DPF, including without limitation the Onward
Transfer Principle. Indeed further agrees to process Client Personal Data only
(i) for the limited and specified purposes consented to by the data subjects and
set out in this Agreement (ii) in accordance with this Agreement, and the EU-U.S
DPF Principles and (iii) taking into account the nature of the processing,
assists the controller in responding to individuals exercising their rights
under the DPF Principles.

9.5 Transfer Mechanism

In the event that the transfer mechanisms agreed by the Parties herein are
amended, replaced, or cease to be authorized as a means to provide “adequate
protection” with respect to transfers of Client Personal Data, the Parties will
work together expeditiously and in good faith to establish another valid
transfer mechanism and/or implement supplementary measures as needed to
establish appropriate safeguards for such data. Any impacts on the terms of the
Agreement and the provision of the services caused by such new requirements will
be addressed by the Parties in accordance with Section 16 (Changes in Laws)
below.

10. California Consumer Privacy Act

10.1 The following shall apply to the extent that the CCPA is applicable. Indeed
shall: (i) not sell or share any Client Personal Data (as defined by CCPA); (ii)
not retain, use or disclose any such Client Personal Data for any purpose other
than business purpose(s) specified in accordance with the Agreement, unless
permitted by law; (iii) not retain, use or disclose such Client Personal Data
outside the direct business relationship between Indeed and Client, as set forth
in the Agreement, unless otherwise permitted by law; (iv) provide the same level
of privacy protection required of Client by the applicable obligations under
CCPA for Client Personal Data ; (v) notify the Client if it can no longer meet
its obligations under the CCPA and will work with the Client to take reasonable
and appropriate steps to stop and remediate unauthorized use of Client Personal
Data.

10.2 Client agrees that execution of the Agreement by Indeed shall be deemed to
constitute any certification that is required under applicable Data Protection
Laws to the restrictions on sale, retention, use, or disclosure of Client
Personal Data.

11. Use of Business Contact Information

Each Party consents to the other Party using its Business Contact Information
for contract management, payment processing, service offering, and business
development purposes, including business development with partners, and such
other purposes as set out in the using Party’s global data privacy policy
(copies of which shall be made available upon request). For such purposes, and
notwithstanding anything else set forth in the Agreement or this Addendum with
respect to Client Personal Data in general, each Party shall be considered an
independent Controller with respect to the other Party’s Business Contact
Information and shall be entitled to transfer such information to any country
where such Party’s global organization operates.

12. Disclaimer of Liability

Indeed will not be liable for any claim brought by a data subject arising from
or related to Indeed or its Affiliates action or omission to the extent that
Indeed was acting in accordance with Your instructions.

13. Governing Terms

13.1 This Addendum represents the entire agreement between the Parties in
relation to its subject-matter and all previous representations, agreements and
statements are hereby excluded.

13.2 For avoidance of doubt and without prejudice to the rights of any data
subjects thereunder, this Addendum and any Standard Contractual Clauses (or
other data transfer agreements) that the Parties or their affiliates may enter
into in connection with the services provided pursuant to the Agreement will be
considered part of the Agreement and the liability terms set forth in the
Agreement will apply to all claims arising thereunder.

13.3 In the event of any conflict or ambiguity between terms of this Addendum
and terms of the Agreement, the terms of the Addendum shall prevail. In the
event of any conflict or ambiguity between terms of this Addendum and terms of
the Standard Contractual Clauses, the terms of the Standard Contractual Clauses
shall prevail. All other terms and conditions within the Agreement remain
unchanged and in full force and effect.

14. Severability

Each and every provision of this Addendum is severable and distinct from the
others and if at any time any provision of this is or becomes illegal, invalid
or unenforceable in any respect under the law of any jurisdiction, that will not
affect or impair the legality, validity or enforceability in that jurisdiction
of any other provision of this Addendum.

15. Notices and Variation

All notices, consents, demands, and other communications required or permitted
to be given by either Party under this Addendum shall be in writing. No
amendment to this Addendum will be effective unless in writing and signed by
both Parties.

16. Changes in Laws

In the event of (i) any newly enacted Applicable Data Protection Law, (ii) any
change to an existing Applicable Data Protection Law (including
generally-accepted interpretations thereof), (iii) any interpretation of a new
or existing Applicable Data Protection Law by You, or (iv) any material new or
emerging cybersecurity threat, which individually or collectively requires a
change in the manner by which Indeed is delivering the services to You, the
Parties shall agree in writing upon how Indeed’s delivery of the services will
be impacted and shall make equitable adjustments to the terms of the Agreement
and the Services in accordance with any change procedures as may be agreed to by
the Parties.

17. Governing Law and Jurisdiction

17.1 The jurisdiction of this Addendum shall be the jurisdiction of the
Agreement. In the event there is no jurisdiction clause in the Agreement, any
dispute or claim in connection with this Addendum shall be governed by and
construed in accordance with:

17.1.1 in the case of the contracting Indeed entity being in the US, the laws of
the state of Texas,

17.1.2 in the case of the contracting Indeed entity being outside the US, the
laws of Ireland, and each of the Parties hereby consent to the exclusive
personal jurisdiction (including non-contractual disputes or claims) of the
federal or state courts located in Travis County, Texas, U.S.A, if the Data
Processor is located in the United States of America, or Dublin, Ireland, if the
Data Processor is located elsewhere.

SCHEDULE

EEA STANDARD CONTRACTUAL CLAUSES

1. The relevant Controller-Processor Standard Contractual Clauses (Module 2)
are available at: https://hrtechprivacy.com/c2pscc

2. For the purposes of entering the Standard Contractual Clauses:

a) The optional Clause 7 shall not apply

b) Option 2 of Clause 9 (Use of sub-processors) shall apply.

c) The description of the transfer of Personal Data in
Appendix A of this Agreement shall be deemed to be inserted in place of Annex I
of the Standard Contractual Clauses;

d) Appendix B of this Agreement shall be deemed to be inserted
in place of Annex II of the Standard Contractual Clauses.

UK STANDARD CONTRACTUAL CLAUSES

1. The UK SCCs Addendum is available at: https://hrtechprivacy.com/uk-scc

2. For the purposes of entering the UK SCCs Addendum:

a) The information contained in Appendix A of this Agreement
shall be deemed to apply to Tables 1, 2 and 3 of the UK Standard Contractual
Clauses; and

b) The information contained in Appendix B of this Agreement
shall be deemed to apply to the final row (Annex II) of Table 3 of the UK
Standard Contractual Clauses.

APPENDIX A

A. LIST OF PARTIES

Data Exporter(s) / Client:
Name:
Address:
Contact Name, Position, Details:
Relevant Activities:
Roles:

Data Importer:
Name:
Indeed Ireland Operations Limited
Address:
Block B, Capital Dock, 80 Sir John Rogerson’s Quay, Dublin 2, D02 HE36 Ireland
Contact:
Indeed Ireland Operations Limited
ATTN: Data Protection Officer
Block B, Capital Dock
80 Sir John Rogerson’s Quay
Dublin 2, D02 HE36
Ireland
Relevant Activities:
Indeed is engaged in the business of providing a web-based platform and related
services for job seekers to upload resumes and search for jobs, and for
businesses to post jobs, link jobs and locate candidates (the “Indeed
Services”).
Role:
Processor

B. DESCRIPTION OF TRANSFER

Categories Data SubjectsThe personal data transferred concern the following
categories of data subjects: Individuals about whom Personal Data is provided to
Indeed via the Services by (or at the direction of) Client, which may include
without limitation Client’s or its Affiliates’ employees, contractors, and end
users.Purposes of the transfer(s)The transfer is made for the following
purposes: Indeed will only process Client Personal Data as Processor for the
following purposes and only when necessary and proportionate to comply with the
Client’s instructions: Providing and updating the Services as licensed,
configured, and used by Client and its users, including through Client’s use of
Indeed settings, administrator controls or other Service functionality; Securing
and real-time monitoring the Services; Resolving issues, bugs, and errors;
Providing Client requested support, including applying knowledge gained from
individual Client support requests to benefit all Indeed Clients but only to the
extent such knowledge is anonymized as set out in the Agreement and this
Appendix A detailing the subject matter, nature, purpose, and duration of
Personal Data Processing in the Controller to Processor capacity; Any other
documented instruction provided by Client and acknowledged by Indeed as
constituting instructions for purposes of this Addendum.Categories of Personal
DataDepending on the Services you use, the personal data transferred may
primarily concern the following categories of data:
Indeed Account Information: Data associated with the end user’s Indeed account,
password, company name, and Client’s preferences. This will include: Indeed
unique user ID, social media login (optional), email address, and display name.
Client Authentication Data: This may include username and password unless Single
Sign On (SSO) is used.
Interview Content. This may include video, audio, transcripts, interview notes,
and interview questions.
Chat Messages. Content sent between users on an Indeed hosted video platform
(e.g. Indeed Interview)
Calendar Information. This may include meeting schedules and event information
made available through Client controlled integrations (e.g. Outlook, Google
Calendar).
Candidate Materials: Data that Job Seekers disclose to employers in the hiring
process. This data may include applications, which generally contain job seeker
resumes, screening data (such as answers to screener questions or assessment
results), cover letters, and any other data a job seeker agrees to share with
Employers when they express interest in employment opportunities, for example,
by applying or registering for events.
Employer Materials: This may include contact details to receive applications and
messages, recruiter profiles, disposition information and employers’ notes about
candidates, and candidate preferences.
Interview Metadata: This may include information about your interview product
usage, such as frequency, quality, timezone, attendance, and duration of events,
as well as network activity and sample text you save to dash.
Device and Network information: Information about your desktop and mobile
device, which may include network data, operating system, user agent, MAC / IP
address, and service logs.
User Feedback and Satisfaction Data: This may include ratings and plain text
feedback on how we can improve our services. Frequency of the transfer (e.g.
whether the data transfer is a one-off or continuous basis) ContinuousSpecial
categories of personal data (if appropriate)Special categories are not required
to use the Services. Such special categories of data include, but may not be
limited to, Personal Data with information revealing racial or ethnic origin,
political opinions, religious or philosophical belief, genetic or biometric
data, data concerning your health or sexual orientation. To the extent such
sensitive data is submitted, it is determined and controlled by Client in its
sole discretion.Duration of processingThe applicable term of the Agreement
unless otherwise required by law.Nature and Subject Matter of the
ProcessingIndeed will process Client Personal Data for the purposes of providing
the Services to Client in accordance with the Addendum.Retention period (or, if
not possible to determine, the criteria used to determine that period)The
applicable term of the Agreement unless otherwise required by law.

C. COMPETENT SUPERVISORY AUTHORITY

Identify the competent supervisory authority/ies in accordance with Clause 13 of
the SCCs:The competent supervisory authority, in accordance with Clause 13 of
the EU SCCs, must be (i) the supervisory authority applicable to the data
exporter in its EEA country of establishment or, (ii) where the data exporter is
not established in the EEA, the supervisory authority applicable in the EEA
country where the data exporter’s EU representative has been appointed pursuant
to Article 27(1) of the GDPR, or (iii) where the data exporter is not obliged to
appoint a representative, the supervisory authority applicable to the EEA
country where the data subjects relevant to the transfer are located. With
respect to Personal Data to which GDPR applies, the competent supervisory
authority is the Irish Data Protection Commission.With respect to Personal Data
to which the UK GDPR applies, the competent supervisory authority is the
Information Commissioners Office (the “ICO”). With respect to Personal Data to
which the Swiss DPA applies, the competent supervisory authority is the Swiss
Federal Data Protection and Information Commissioner.

APPENDIX B

TECHNICAL AND ORGANISATIONAL SECURITY MEASURES

In accordance with the Agreement, the Data Processor will adopt and maintain
appropriate (including organizational and technical) security measures in
dealing with Personal Data in order to protect against unauthorized or
accidental access, loss, alteration, disclosure or destruction of such data, in
particular where the processing involves the transmission of data over a
network, and against all other unlawful forms of processing.

In determining the technical and organizational security measures required under
the Agreement, the Data Processor will take account of the state of the art, the
costs of implementation, and the nature, scope, context, and purposes of
processing as well as the risk of varying likelihood and severity for the rights
and freedoms of natural persons.

The Data Processor will maintain the following specific security measures, as
applicable:

ORGANIZATION OF INFORMATION SECURITY – Management direction and support for
information security

* Policies for information security are documented and published.
* Chief Security Officer is appointed with responsibility for coordinating and
monitoring security rules and procedures.
* Security roles and responsibilities are defined and allocated.
* Maintained information on third-party contact information to be used to
report a security incident, such as Law Enforcement, relevant government
departments, vendors, and Information Sharing and Analysis Center (ISAC)
partners.

HUMAN RESOURCE SECURITY – Employee responsibilities for information security

* Background checks are conducted on candidates for employment in accordance
with relevant laws, regulations and ethics based on job title and location.
* Terms and conditions of employment for every employee require acknowledging
Company Guidelines which include Acceptable Use Policy, Employee Privacy
Notice and Code of Conduct.
* Information security and privacy awareness, education, and training is
conducted on hire and annually thereafter.
* Formal disciplinary process is documented, communicated, and acknowledged by
new hires and employees annually.

ASSET MANAGEMENT – Identification and management of organizational assets

* Assets associated with data processing have been identified and an inventory
is maintained.
* Rules for acceptable use have been documented, communicated, and acknowledged
by new hires and employees annually.
* Sensitive data has been classified in terms of legal requirements to allow
for access to be restricted.

LOGICAL SECURITY – Access control to information processing systems

* Access to information and information processing facilities is limited and
controlled to only that data minimally necessary to perform the users’ job
duties.
* A formal user registration and de-registration process is in place enforcing
unique identification of users.
* Allocation and use of privileged access rights are restricted and controlled.
* Users are required to follow secure practices in the use of authentication
information including password configurations providing for a minimum length
of 10 characters. Password history of 12. Complexity requiring 3 out of the
following 4 character types: Capital Letters, Lowercase Letters, Numbers,
Special Characters.
* Automatic time-outs of accounts if left idle, with identification and
password required to reopen.
* Automatic deactivation of user IDs when several incorrect passwords are
entered.
* Multi-factor authentication (i.e., requiring at least two factors to
authenticate a user) for remote access over virtual private network (VPN) to
any network, system, application, or other asset containing classified
information.

PHYSICAL SECURITY – Access and environmental control of information processing
areas

* Security perimeters are defined and used to protect areas that contain
restricted or confidential information and information processing facilities.
* Secure areas are protected by entry controls to ensure only authorized
personnel are allowed access.
* Access to information processing facilities is logged and monitored by
security.
* Physical protections against natural disasters, malicious attacks, and
accidents are applied.

OPERATIONS SECURITY – Secure operations of information processing facilities

* Changes to information processing facilities are controlled.
* Centrally managed anti-malware software to monitor and defend information
processing facilities.
* Logging enabled on information processing facilities to include detailed
information such as event source, date, user, timestamp, source addresses,
destination addresses with synchronized time sources.
* Periodic internal and external penetration testing of information processing
systems is performed to identify vulnerabilities. Identified vulnerabilities
are addressed as part of the vulnerability management program.
* A process to timely identify and remediate system, device, and application
vulnerabilities through patches, updates, bug fixes, or other modifications
to maintain the security of Personal Data.

NETWORK SECURITY – Security of information transmission

* Use of industry standard firewall and encryption technologies to protect the
gateways and pipelines through which the data travels (e.g. TLS/SSL).
* Encryption of certain highly confidential data (e.g., personally identifiable
information such as National ID numbers, credit or debit card numbers) at
rest and when in transit across open networks in accordance with industry
best practices.

APPLICATION SOFTWARE SECURITY – Information Security is designed and implemented
within systems development

* Separation of development, testing and operational environments.
* Secure coding practices appropriate to the programming language and
development environment are in use.
* Error checking is performed and documented for all input, including for size,
data type, and acceptable ranges or formats.
* Verification of versions of software acquired from third parties are
supported or appropriately hardened based on developer security
recommendations.
* Software development personnel receive OWASP training in writing secure
code.
* Static and dynamic analysis tools are used to verify that secure coding
practices are being adhered to for internally developed software.

THIRD PARTY RELATIONSHIPS – Security of information and information processing
facilities accessible by third parties

* Information security requirements for mitigating risks associated with third
party access to information and information processing facilities are agreed
to in writing.
* Third parties and third party services are assessed by security to identify
security and data protection risks that must be addressed through either
organizational or technical measures during contracting or implementation.

INCIDENT MANAGEMENT – Management of information security incidents

* Responsibilities and procedures for incident management are documented to
define the roles of personnel as well as the phases of incident handling.
* Users are trained to report observed or suspected information security
weaknesses and events to security immediately.
* Response to security incidents are conducted in accordance with documented
procedures and retrospectives are conducted.
* Incident response exercises and scenarios are conducted periodically to
maintain awareness and comfort in responding to real-world threats. Exercises
test communication channels, decision-making, and incident responder’s
technical capabilities using tools and data available to them.

AVAILABILITY – Redundancy of information processing facilities and backup of
information

* Information, software, and system information are backed up regularly and are
tested periodically.
* Backups are encrypted and replicated across geographic locations to provide
for redundancy.

COMPLIANCE – Compliance with legal and contractual requirements and information
security reviews

* Relevant legal and contractual requirements are documented and kept up to
date of information processing facilities.
* Independent reviews of information security and its implementation are
conducted on a periodic basis.
* Technical compliance reviews of information systems are conducted on a
periodic basis to identify compliance with organizational policies and
standards.

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