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Blog
Delivery Management Delivery
17/05/2022
TOP 5 TIPS FOR AN EXCELLENT DELIVERY EXPERIENCE
Customers can be hard to please, as we’re used to quick, fast delivery. In order
to meet the rising...
Read the article
Blog Logistics Delivery Management
19/03/2024
RELIABLE DELIVERY-MANAGEMENT SOFTWARE ESSENTIAL FOR THE SUPPLY CHAIN OF THE
FUTURE
Retail Week’s “Supply Chain 2025” report, sponsored by nShift, makes the case
for powerful...
Blog Ecommerce Post purchase
14/03/2024
WHAT ARE THE THREE CS OF ECOMMERCE DELIVERIES IN 2024?
Almost 60% of shoppers said a good delivery experience has directly encouraged
them to purchase...
Blog Delivery Management Ecommerce
04/03/2024
DELIVERY MANAGEMENT HOLDS THE KEYS TO CUSTOMER CONVERSIONS AND RETENTION
Four ways that enterprise-shipping software can support the future of ecommerce
delivery by...
Blog Retail Ecommerce
27/02/2024
WHAT IS THE ROI ON DELIVERY MANAGEMENT SOFTWARE?
In retail, the checkout process is a critical juncture. It is the point where
consumers either...
Blog Ecommerce Post purchase
26/02/2024
DELIVERY EXPERIENCE AND DRIVING POST PURCHASE UPSELLS
Blog Ecommerce customer experience
23/02/2024
BUILDING ECOMMERCE CUSTOMER EXPERIENCE PAST THE POINT OF PURCHASE
ARE YOU READY TO GET STARTED?
Book a demo Contact us
Blog Sustainability Ecommerce
20/02/2024
COMPANIES STRUGGLING TO PROVIDE EMISSIONS DATA AHEAD OF CSRD
Retailers and warehouses that leave emissions tracking until later risk finding
it harder to comply
Blog Ecommerce Post purchase
13/02/2024
DELIVERY CHOICES AT CHECKOUT CAN IMPROVE RETAIL CONVERSIONS BY 20%
Blog Retail Delivery Management
06/02/2024
COMMUNICATION KEY TO DELIVERING A SHOPPING EXPERIENCE CONSUMERS CRAVE
Blog Retail Logistics
30/01/2024
AN EARLY FOCUS ON ENTERPRISE DELIVERY CAN DRIVE UP PEAK-SEASON PERFORMANCE
Blog Sustainability Ecommerce
23/01/2024
INTERNATIONAL EXPANSION, BUT NOT AT THE COST OF SUSTAINABILITY
Blog Returns Management Ecommerce
15/01/2024
POST-CHRISTMAS RETURNS ACTIVITY IS HIGHEST ON “RETURNS WEDNESDAY”
Wednesday 27th December saw returns hit their post-Christmas peak. How can
retailers minimize the...
Blog Emissions Sustainable logistics
09/01/2024
DOES CSRD MATTER FOR RETAILERS?
Companies are still under-prepared for the EU Corporate Sustainability Reporting
Directive (CSRD),...
Blog Returns Management Returns
02/01/2024
5 TIPS FOR IMPROVING YOUR REVERSE LOGISTICS AND RETURNS PROCESS
Reverse logistics and returns management are pivotal facets of any online
retailer's supply chain....
Blog Returns
02/01/2024
RETURNS MANAGEMENT SOFTWARE: A QUICK GUIDE ON WHAT TO CONSIDER
For e-commerce retailers, managing returns is a complex and costly aspect of the
supply chain. From...
Blog Sustainability Ecommerce
12/12/2023
HELPING RETAILERS REDUCE LAST MILE EMISSIONS AND FULFIL REPORTING NEEDS WITH
NSHIFT EMISSIONS TRACKER
As demand for greater sustainability becomes impossible to ignore, retailers
must explore ways to...
Blog Retail Ecommerce
07/12/2023
HOW ARE UK SHOPPERS THINKING ABOUT CHRISTMAS 2023?
How They’ll Spend It, produced by Retail Week in partnership with nShift,
explores UK shoppers'...
Blog Retail Ecommerce
07/12/2023
CASH-CONSCIOUS BRITS PREFER FREE E-COMMERCE DELIVERY OVER SPEEDY SHIPMENTS
58% agree they would buy again from retailers who deliver efficiently, as new
research reveals that...
Blog Ecommerce Post purchase
05/12/2023
NSHIFT PARTNERS WITH HELLODONE TO PERSONALIZE THE POST-PURCHASE EXPERIENCE
Creating the best customer experience is vital to building profitability and
loyalty. This is the...
Blog Delivery Management Ecommerce
05/12/2023
NSHIFT UNVEILS SEVEN MAJOR TRENDS THAT WILL IMPACT ECOMMERCE DELIVERY IN 2024
As the end of another year approaches, it’s time to look ahead at what 2024
might have in store....
Blog Ecommerce Post purchase
29/11/2023
IMRG FINDS RETAILERS’ DELIVERY AND RETURNS PROPOSITIONS ARE CRUCIAL TO THE
ECOMMERCE CUSTOMER EXPERIENCE
A new report by UK ecommerce organisation IMRG, gives a “state of the nation” of
delivery and...
Blog Ecommerce Post purchase
21/11/2023
FIVE CUSTOMER COMPLAINTS AND HOW ORDER-TRACKING SOFTWARE HELPS REDUCE THEM
Customers will abandon retailers over late deliveries. Ecommerce delivery
tracking can reduce WISMO...
Blog Delivery Management Ecommerce
14/11/2023
SHIPPING FOR GROWTH IN ECOMMERCE DELIVERY
European ecom sales are set to hit $900bn. The right shipping software helps
retailers build their...
Blog Delivery Management Ecommerce
07/11/2023
ONLINE DELIVERY MANAGEMENT SOFTWARE: BUY, DON’T BUILD
How retailers can tap into digital innovation in ecommerce delivery
Blog Sustainability Ecommerce
31/10/2023
HOW NEW EMISSIONS TRACKER AIMS TO SUPPORT RETAIL SUSTAINABILITY REPORTING
New carbon-emissions tracking tool will help businesses demonstrate
sustainability in retail as...
Blog Delivery Management Black Friday
25/10/2023
PROTECTING BLACK FRIDAY PROFITS WITH ECOMMERCE DELIVERY
Retailers can’t take Black Friday success for granted and must invest in the
right delivery...
Blog nShift Insurance
18/10/2023
NSHIFT INSURANCE OFFERS SIMPLE, CARRIER AGNOSTIC PROTECTION FOR ECOMMERCE
DELIVERIES
Though retailers’ ecommerce delivery teams take great care in packaging items
for delivery to...
Blog Sustainability Emissions
18/10/2023
FOUR STEPS RETAILERS CAN TAKE TOWARD SUSTAINABLE SHIPPING
Most shoppers today say they prefer to buy from sustainable retailers. For
ecommerce and...
Blog Delivery Management
10/10/2023
BENEFITS OF IMPLEMENTING A COMPREHENSIVE CARRIER MANAGEMENT SYSTEM
In today's highly competitive business environment, no company seeking to
optimize its enterprise...
Blog Ecommerce Singles Day
10/10/2023
FOUR TIPS FOR ECOMMERCE SUCCESS ON SINGLES DAY
Sean Sherwin-Smith, Post-Purchase Product Director
Blog Black Friday Ecommerce
03/10/2023
THE SEVEN STEPS TO BLACK FRIDAY SUCCESS
Sean Sherwin-Smith, Post-Purchase Product Director
Blog Logistics Ecommerce
27/09/2023
LOGISTICS TEAMS SPEND 50% OF TIME ON MANUAL TASKS
Mattias Gredenhag, CTO nShift enables warehouses to automate crucial delivery
management processes
Blog Ecommerce Carrier
19/09/2023
OVERCOME CROSS BORDER DELIVERY CHALLENGES IN TIME FOR BLACK FRIDAY
Reach new global markets in time for Black Friday as APG eCommerce joins the
nShift carrier library...
Blog Returns Management Retail
12/09/2023
THE ‘REFUND EFFECT’: RETAINING REVENUES WITH BETTER RETAIL RETURNS
A recent study has shown that with the right retail returns software and
strategies in place,...
Blog Retail Ecommerce
05/09/2023
HUNKEMÖLLER INCREASES IN-STORE RETURNS WITH NSHIFT
Pieter Schalk, Sales Director
Blog Retail Sustainability
29/08/2023
MOST SHOPPERS WANT TO SHOP SUSTAINABLY. IS YOUR DELIVERY CAPABILITY READY?
Mattias Gredenhag, CTO
Blog Retail Ecommerce
24/08/2023
BACK TO SCHOOL SPENDING TRIGGERS 10% SALES SPIKE
Sean Sherwin-Smith, Product Director Post-purchase
Blog Ecommerce Delivery
15/08/2023
HELPING RETAILERS MEET CUSTOMER CHOICES IN SUSTAINABILITY
Sustainability matters. It promotes a healthier and more ethical way of living
and helps ensure a...
Blog Ecommerce Delivery
08/08/2023
SEVEN STEPS TO DELIVERING ECOM SUCCESS
Despite global economic uncertainty, the long-term growth of the ecommerce
sector looks set to be...
Blog nShift Returns Returns
01/08/2023
RETAILERS CONVERT 30% OF RETURNS TO EXCHANGES BY GOING DIGITAL
Returns are a fact of life for online retailers. But they can also be a major
drain on profits.
Blog delivery options Retail
27/07/2023
2023 TRENDS IN ECOMMERCE LAST MILE DELIVERY OPTIONS
The ecommerce industry continues to grow, and with it, the demand for last mile
delivery options....
Blog Ecommerce Post purchase
25/07/2023
FIVE TIPS FOR BUILDING THE BEST POSSIBLE DELIVERY EXPERIENCE
By Sean Sherwin-Smith
Blog Ecommerce Post purchase
20/07/2023
HOW NSHIFT INTEGRATES WITH EXISTING SYSTEMS AND PLATFORMS
Blog Ecommerce Post purchase
20/07/2023
HOW NSHIFT SIMPLIFIES DELIVERY MANAGEMENT FOR SMALL BUSINESSES
Blog track nShift Track
20/07/2023
HOW TO IMPROVE THE EFFICIENCY, CUSTOMER SATISFACTION, AND COST-EFFECTIVENESS OF
YOUR DELIVERY MANAGEMENT PROCESS
Efficiency, customer satisfaction, and cost-effectiveness are critical factors
in delivery...
Blog Logistics Delivery Management
20/07/2023
THE ROLE OF NSHIFT IN WAREHOUSE LOGISTICS AND INVENTORY MANAGEMENT
Warehouse logistics and Inventory management systems play a crucial role in
helping businesses...
Blog Ecommerce Post purchase
20/07/2023
ENHANCING THE POST PURCHASE CUSTOMER SERVICE WITH NSHIFT
In today's digital era, consumer expectations are higher than ever when it comes
to online shopping...
Blog Ecommerce Post purchase
20/07/2023
CHOOSING THE RIGHT DELIVERY MANAGEMENT SOFTWARE
Blog Ecommerce Post purchase
20/07/2023
HOW NSHIFT CAN DELIVER ECOMMERCE SUCCESS AND BOOST SALES AND LOYALTY FOR RETAIL
AND ECOMMERCE BUSINESSES
Blog Ecommerce Post purchase
20/07/2023
HOW NSHIFT ENABLES REAL-TIME ANALYTICS AND REPORTING FOR DELIVERY OPERATIONS
Blog Retail Logistics
20/07/2023
DELIVERY MANAGEMENT SOFTWARE TRENDS FOR 2023
The world of delivery management software is constantly evolving, with new
trends emerging all the...
Blog Ecommerce Post purchase
19/07/2023
STREAMLINING LAST-MILE DELIVERY WITH NSHIFT
Blog Ecommerce Post purchase
19/07/2023
HOW TO MAKE YOUR DELIVERY PROCESS MORE SUSTAINABLE
Blog Ecommerce Post purchase
19/07/2023
ENSURING TRANSPARENCY AND ACCOUNTABILITY IN DELIVERIES WITH NSHIFT
Blog Delivery Management
19/07/2023
INTRODUCING NSHIFT'S END TO END DELIVERY MANAGEMENT SOFTWARE
nShift is a leading delivery management software company that offers
comprehensive software...
Blog nShift Track WISMO Tracking
19/07/2023
HOW WISMO TRACKING SOFTWARE CAN INCREASE CUSTOMER LOYALTY
WISMO Tracking is a crucial aspect of e-commerce delivery management that can
significantly impact...
Blog nShift Track parcel tracking
19/07/2023
HOW CAN BRANDED PARCEL TRACKING AND BETTER DELIVERIES BUILD LOYALTY?
In today's highly competitive e-commerce market, retailers need to find ways to
stand out from...
Blog Ecommerce nShift Track
19/07/2023
THE LATEST TRENDS IN ECOMMERCE DELIVERY TRACKING
Delivery tracking is an essential part of the e-commerce customer experience. It
allows customers...
Blog nShift Track parcel tracking
19/07/2023
CHOOSING THE RIGHT DELIVERY TRACKING SOFTWARE FOR EFFECTIVE E-COMMERCE
Choosing the right delivery tracking software is crucial for effective delivery
management....
Blog nShift Track parcel tracking
19/07/2023
FIVE WAYS TO REDUCE COSTS AND FAILED DELIVERIES WITH PARCEL TRACKING
Delivery costs can be a significant expense for businesses, especially those
that rely heavily on...
Blog nShift Track parcel tracking
19/07/2023
HOW TO REVIEW DATA COLLECTED BY YOUR SHIPMENT TRACKING SYSTEM
Data collected by shipment tracking systems is invaluable for delivery
optimization. Reviewing and...
Blog nShift Track parcel tracking
19/07/2023
HOW DOES ORDER TRACKING SOFTWARE HELP WITH DELIVERY MANAGEMENT?
Order tracking software is an essential component for e-commerce businesses.
Ensuring that...
Blog Emissions Sustainable logistics
19/07/2023
THE BEST PRACTICES FOR TRACKING EMISSIONS FOR LAST MILE SUSTAINABILITY
Today, retail and e-commerce businesses are increasingly being held accountable
for their carbon...
Blog Sustainability Emissions
19/07/2023
THE LATEST TECHNOLOGIES FOR THE ECOMMERCE CARBON FOOTPRINT
Businesses are responsible for minimizing their ecommerce carbon footprint and
contributing to a...
Blog Emissions Sustainable logistics
19/07/2023
THE IMPORTANCE OF TRACKING CARBON EMISSIONS IN DELIVERY MANAGEMENT
As the world becomes more environmentally conscious, businesses are increasingly
expected to adopt...
Blog Emissions
19/07/2023
THE COST OF EMISSIONS & BENEFITS OF EMISSIONS REDUCTION FOR BUSINESSES
As the world grapples with climate change, businesses increasingly recognize the
importance of...
Blog Emissions Sustainable logistics
19/07/2023
WHAT IS THE CASE FOR SUSTAINABLE SHIPPING IN ECOMMERCE AND RETAIL
The growing importance of sustainable shipping practices has made it a top
priority for businesses...
Blog Emissions Sustainable logistics
19/07/2023
THE CHALLENGE OF TRACKING EMISSIONS IN LAST MILE DELIVERY
Tracking emissions is a complex and challenging task that requires reliable data
sources,...
Blog Emissions
19/07/2023
THE FUTURE OF EMISSIONS TRACKING SOFTWARE FOR SUSTAINABLE LOGISTICS
In recent years, there has been a growing concern about logistics sustainability
and the delivery...
Blog Emissions Sustainable logistics
19/07/2023
HOW TO USE DATA FOR CARBON EMISSIONS REPORTING
In recent years, there has been an increasing focus on environmentally friendly
and sustainable...
Blog Returns Management Returns
19/07/2023
HOW NSHIFT IS SOLVING THE CHALLENGES OF REVERSE LOGISTICS AND RETURNS
Navigating the complexities of e-commerce isn't without its challenges,
especially when it comes to...
Blog Returns Management Returns
19/07/2023
REVERSE LOGISTICS IN E-COMMERCE
As retailers and webshops grow, the volume of returns due to various reasons
such as defects,...
Blog Returns Management Returns
19/07/2023
WHAT ARE THE BENEFITS OF WELL-EXECUTED REVERSE LOGISTICS?
Around 10-20% of items purchased online are returned to the retailer or webshop.
The reasons for...
Blog Returns Management Returns
19/07/2023
ECOMMERCE RETURNS: 5 EXPERT TIPS TO BEST PRACTICES
Effective returns management is an important part of the customer experience,
especially in...
Blog Returns Management Returns
19/07/2023
REVERSE LOGISTICS AND SUSTAINABILITY: HOW TO REDUCE YOUR ENVIRONMENTAL IMPACT
Returns and reverse logistics are vital for reducing waste and extending the
lifespan of products....
Blog Returns Management Returns
19/07/2023
THE COST OF POOR REVERSE LOGISTICS: HOW TO AVOID WASTE AND SAVE MONEY
Handling returned products can be costly for businesses, making cost savings a
priority. Effective...
Blog Returns Management Returns
19/07/2023
THE FUTURE OF REVERSE LOGISTICS: HOW TECHNOLOGY IS CHANGING THE WAY WE THINK
ABOUT RETURNS
The growing return rate in the retail industry has made management returns and
the reverse...
Blog Returns Management Returns
19/07/2023
UNDERSTANDING THE COSTS IN REVERSE LOGISTICS
Reverse logistics, or managing returned goods, is an essential aspect of supply
chain management....
Blog nShift Track parcel tracking
19/07/2023
THE FUTURE OF LAST MILE TRACKING: TRENDS SHAPING THE DELIVERY INDUSTRY
As e-commerce continues to grow, so does the importance of last-mile tracking.
Customers want to...
Blog Retail Ecommerce
18/07/2023
THREE STRATEGIES FOR INTERNATIONAL ECOMMERCE EXPANSION
International expansion represents a major opportunity for ecommerce companies.
In Southeast Asia,...
Blog Gartner Report
18/07/2023
NSHIFT NAMED IN 2023 GARTNER® EUROPE CONTEXT: ‘MAGIC QUADRANT™ FOR
TRANSPORTATION MANAGEMENT SYSTEMS’
We are delighted to be named as a Notable Vendor in Gartner report, “Europe
Context: ‘Magic...
Blog Delivery Management Ecommerce
13/07/2023
LAST MILE DELIVERY TRENDS IN 2023
The last mile of delivery is the final leg of the journey, when a package is
transported from a...
Blog Retail Ecommerce
11/07/2023
FIVE STRATEGIES FOR BUILDING CUSTOMER LOYALTY
For many ecommerce companies, it might feel like the path to growth lies in
acquiring new...
Blog Delivery Management Returns
06/07/2023
NEW VIDEO: NSHIFT EXPERTS DESCRIBE THE “THREE RS OF DELIVERY MANAGEMENT”
In a new set of videos, three leading nShift experts urge retailers to
prioritize reliability and...
Blog Delivery Management Ecommerce
06/07/2023
DELIVERY MANAGEMENT SOFTWARE IN ECOMMERCE CHECKOUT SOLUTIONS: A GUIDE FOR
BUSINESSES
In today's digital age, businesses of all sizes are embracing ecommerce as a way
to reach new...
Blog Retail Sustainability
29/06/2023
LAST MILE DELIVERY TRENDS IN ECOMMERCE: THE RISE OF GREEN DELIVERY
The last mile of delivery is the final leg of the journey from a retailer's
warehouse to the...
Blog Retail nShift Checkout
27/06/2023
KNOWLEDGE IS POWER: WHY ARE SHOPPERS RETURNING THEIR PURCHASES?
When shoppers send back their purchases, it affects each online retailer
differently. But there’s...
Blog Returns Post purchase
22/06/2023
SEAMLESS RETURNS: STRENGTHENING THE CUSTOMER EXPERIENCE WITH A DIGITAL RETURNS
PROCESS
As a consumer, have you ever experienced the frustration of returning a product
and dealing with a...
Blog Last Mile Delivery
20/06/2023
HOW HAS BREXIT IMPACTED LAST MILE DELIVERY MANAGEMENT?
Brexit has had a significant impact on online shopping in the UK, though the
country remains by far...
Blog Last Mile Delivery
20/06/2023
HOW TO SUCCEED WITH ECOMMERCE LAST MILE DELIVERY?
The right ecommerce last mile delivery management approach helps retailers and
webshops retain...
Blog Last Mile Delivery
20/06/2023
WHY IS LAST MILE DELIVERY TRACKING IMPORTANT FOR ECOMMERCE BUSINESSES?
Last mile delivery poses challenges such as limited choice of delivery options,
last mile delivery...
Blog Last Mile Delivery
20/06/2023
WHAT ARE THE COMMON LAST MILE DELIVERY CHALLENGES?
Last mile delivery challenges such as limited choice of delivery options at
checkout, tracking...
Blog Last Mile Delivery
20/06/2023
LAST MILE LOGISTICS VS LAST MILE DELIVERY: UNDERSTANDING THE NUANCES
Last mile logistics refer to coordinating parcels travelling from A to B.
Meanwhile, last mile...
Blog Last Mile Delivery
20/06/2023
HOW CAN LAST MILE SOFTWARE HELP ME WITH MY ECOMMERCE DELIVERIES?
The right last mile delivery software can significantly impact a business's
delivery management...
Blog Last Mile Delivery
20/06/2023
WHAT IS LAST MILE DELIVERY?
Last mile delivery (LMD) is the final phase of the delivery service where the
product is...
Blog Last Mile Delivery
20/06/2023
WHAT ARE THE BENEFITS OF LAST MILE DELIVERY?
The right delivery management solutions can help webshops and retailers
transform the last mile...
Blog Returns Post purchase
20/06/2023
HOW ARE CUSTOMER DEMANDS SHAPING LAST MILE ECOMMERCE?
The final mile delivery service is becoming a key battleground for ecommerce
businesses and...
Blog delivery options Retail
20/06/2023
WHY NSHIFT IS THE PERFECT DELIVERY MANAGEMENT PARTNER
In today's competitive marketplace, retailers and webshops need to do everything
they can to...
Blog E-commerce Returns
15/06/2023
BUILDING TRUST AND LOYALTY: A GUIDE TO STREAMLINING RETURNS AND INCREASING
REVENUE
Operating a clear, straightforward, and user-friendly returns process is no
longer an optional...
Blog Black Friday Ecommerce
13/06/2023
GET READY FOR BLACK FRIDAY: 5 ESSENTIAL TIPS FOR ECOMMERCE SUCCESS
Years ago, it was a shopping sensation confined to North America. But today,
Black Friday is a...
Blog Sustainability Last Mile Delivery
12/06/2023
HOW GREEN DELIVERIES ARE REVOLUTIONIZING LAST MILE SUSTAINABILITY
The final mile stretch of the delivery route from the retailer's warehouse to
the consumer's front...
Blog Delivery SMB
06/06/2023
HELPING SMBS IN SCANDINAVIA PUNCH ABOVE THEIR WEIGHT WITH A COMPELLING DELIVERY
EXPERIENCE
Mattias Gredenhag, CTO, nShift
Blog Report Emissions
01/06/2023
GET READY FOR CSRD WITH NEW EMISSIONS REPORTING TOOL
nShift to launch nShift Emissions Tracker to make reporting easy
Blog Logistics
31/05/2023
HELPING DTK GROUP CREATE A SCALABLE SHIPPING SOLUTION
Getting the right package to the right location at the right time is
mission-critical for...
Blog Ecommerce Returns
23/05/2023
INCREASING SALES AND LOYALTY WITH A DIGITAL RETURNS PROCESS
There was a time when online retailers were reluctant to make the returns
process too...
Blog Ecommerce Checkout
16/05/2023
NSHIFT PARTNERS WITH ALLCOLIBRI TO LAUNCH POSITIVE IMPACT DELIVERY
nShift has today announced a new feature in Checkout to help retailers and
customers support the...
Blog Emissions
11/05/2023
WHY MANUFACTURERS AND WAREHOUSES MUST START TRACKING EMISSIONS
Some 50,000 companies doing business within the European Union (EU) will soon be
compelled to...
Blog Ecommerce Post purchase
04/05/2023
THREE WAYS TO GIVE SHOPPERS THE DELIVERY OPTIONS THEY SEEK
It’s no secret that each consumer wants something different from online
shopping.
Blog Ecommerce Post purchase
27/04/2023
HOW TO TURN DELIVERIES INTO RECOMMENDATIONS
To be an ecommerce professional today is to make the customer experience the
focus of everything...
Blog Ecommerce Post purchase
05/04/2023
FOUR WAYS TO FIX INEFFICIENCIES IN THE LAST MILE AND TO UNLOCK RETAIL GROWTH
By Sean Sherwin-Smith, Product Director Post-Purchase
Blog Ecommerce Delivery
22/03/2023
BUILDING A SEAMLESS END-TO-END DELIVERY EXPERIENCE CAN FACILITATE SCALABLE
GROWTH
Our latest guide - Shipping for Growth explores how retailers can turn
deliveries into a growth...
Blog Delivery Management Ecommerce
15/03/2023
HOW TO DELIVER A STAND-OUT POST-PURCHASE CUSTOMER EXPERIENCE
Brand owners are all too familiar with the idea of “moments of truth”. For auto
marques, having car...
Blog nShift Track logistics tracking
07/03/2023
TRANSFORM E-COM LOGISTICS TRACKING INTO A BRAND-BUILDING EXPERIENCE
nShift Track creates new opportunities to build the brand and grow revenue
through a comprehensive...
Blog Delivery Management Ecommerce
02/03/2023
HOW DELIVERY MANAGEMENT MUST DRIVE VALUE FOR CUSTOMERS & PARTNERS
We have launched a new suite of solutions to help retailers and warehouses stay
ahead of the game!
Blog Delivery Management Ecommerce
08/02/2023
1 IN 12 RETAILERS INCLUDED FREE DELIVERY IN THEIR BLACK FRIDAY PROMOS
Despite the widely reported cost of living crisis and pressures on consumer
spending, only one in...
Blog Delivery Management Black Friday
28/11/2022
BLACK FRIDAY: FIVE LESSONS RETAILERS LEARNED THIS YEAR
Creating the right customer experience is crucial to staying on top of evolving
consumer...
Blog Retail Sustainability
15/11/2022
FIVE WAYS TO SUPPORT SUSTAINABLE SHOPPING
One of the most stand-out stories in recent weeks was the Patagonia founder
giving away the company...
Blog Delivery Management Infographic
09/11/2022
FIVE DELIVERY TIPS TO MAKE CUSTOMERS BUY [INFOGRAPHIC]
One of the most overlooked ways of building a strong relationship with customers
is creating and...
Blog Delivery Management Returns
07/09/2022
THREE WAYS TO CREATE AN END-TO-END DELIVERY EXPERIENCE
From the moment they visit an online store to the time they receive their order,
today’s consumers...
Blog Delivery Management Sustainability
07/09/2022
THREE THINGS TO LOOK FOR WHEN CHOOSING DELIVERY MANAGEMENT SOFTWARE
Delivery Management software is an element of the retail ecosystem that is only
going to grow in...
Blog Delivery Management Infographic
19/08/2022
[INFOGRAPHIC] DRIVING VALUE FOR OUR CUSTOMERS
We enable e-commerce and retail customers to grow by solving their shipping and
delivery management...
Blog Delivery Management TMS
15/08/2022
FIVE WAYS TO GET READY FOR BLACK FRIDAY
How nShift can act as a strategic-growth enabler to help companies scale up and
take advantage of...
Blog Delivery Management Delivery
01/07/2022
THE DELIVERY OPTIONS RETAILERS SHOULD CONSIDER IN THE FUTURE
In April 2022, IMRG conducted a survey of 300 UK retailers to find out what the
future of delivery...
Blog Delivery Management Delivery
30/06/2022
WHAT DO RETAILERS THINK OF CLICK AND COLLECT, AND LOCKER SERVICES?
In April 2022, IMRG conducted a survey of 300 UK retailers in order to establish
their opinions on...
Blog Delivery Management Delivery
29/06/2022
SHOULD YOU BE OFFERING FREE DELIVERY?
Free delivery has become the ‘norm’ in many cases, as it’s widely adopted across
the online retail...
Blog Delivery Management Delivery
27/06/2022
CAN FREE DELIVERY BE USED FOR CUSTOMER ACQUISITION?
Free delivery is increasing in popularity, as many customers have come to expect
it. However, can...
Blog Delivery Management Delivery
21/06/2022
SHOULD YOU CONSIDER FREE NEXT DAY DELIVERY?
With customer demands rising, faster, and cheaper is the current expectation. In
a survey of 1,000...
Blog E-commerce
17/06/2022
HOW DID E-COMMERCE PERFORM IN MAY?
After concerningly underwhelming results for the market in April, many retailers
were left...
Blog Delivery Management Delivery
06/06/2022
HOW HAVE SUPPLY CHAIN SHORTAGES AFFECTED RETAILERS AND CONSUMER BEHAVIOR?
Supply chain shortages have been affecting European customers for the past few
years; whether it’s...
Blog Delivery Management Delivery
03/06/2022
IS CLICK AND COLLECT THE FUTURE OF ONLINE RETAIL?
Click and collect became generally popular in the UK in the 2010s, at which
point it felt very...
Blog Delivery Management Delivery
31/05/2022
Q-COMMERCE: WHAT IS IT, AND HOW CAN RETAILERS USE IT TO THEIR ADVANTAGE?
What is q-commerce? Q-commerce means rapid delivery fulfilment, usually in under
30mins-1hr. Often,...
Blog Delivery Management Delivery
30/05/2022
WHAT WILL SUMMER 2022 LOOK LIKE FOR ONLINE RETAILERS?
Usually, summer sees sturdy sales, ahead of peak, as shoppers are in
holiday-spending mode....
Blog Delivery Management Delivery
26/05/2022
WHAT STANDARD DELIVERY OPTIONS SHOULD RETAILERS OFFER?
In April 2022, nShift’s partner IMRG conducted a survey of 300 retailers, in
order to better...
Blog Delivery Management Delivery
24/05/2022
WHERE TO START FOR RETAILERS, WHEN IMPLEMENTING MORE SUSTAINABLE DELIVERIES?
Sustainable delivery is a hot topic, and if you’re a retailer, you’re sure to
have heard lots about...
Blog Delivery Management Delivery
19/05/2022
HOW TO SUCCEED WITH DELIVERY IN THE UK
The UK is a great market for retailers, as shoppers are keen to spend, and
there’s plenty of...
Blog Delivery Management Delivery
17/05/2022
TOP 5 TIPS FOR AN EXCELLENT DELIVERY EXPERIENCE
Customers can be hard to please, as we’re used to quick, fast delivery. In order
to meet the rising...
Blog E-commerce
12/05/2022
HOW DID E-COMMERCE PERFORM IN APRIL?
April performance results have been long awaited in online retail, as it marks
the beginning of...
Blog Returns Post purchase
11/05/2022
TOP 5 TIPS FOR PROVIDING AN EXCELLENT RETURNS EXPERIENCE
Nothing is more frustrating than a delayed and difficult returns process, as
when making the...
Blog Delivery Management Delivery
10/05/2022
HOW CAN RETAILERS PROVIDE SUSTAINABLE DELIVERY OPTIONS IN THE CHECKOUT?
Shoppers are becoming increasingly eco-conscious, as sustainability is becoming
a trend in the...
Blog Delivery Management Delivery
29/04/2022
SUCCEED WITH DELIVERY IN THE UK
The UK market is a great space for ecommerce companies, when done correctly. A
major factor when it...
Blog E-commerce
27/04/2022
POST PANDEMIC PARCELS: WHAT’S CHANGED?
Now that it feels as though we’ve moved through the worst of the pandemic—global
lockdowns, and no...
Blog Delivery Management Delivery
14/04/2022
5 KEY STRATEGIES TO IMPROVE THE QUALITY OF DELIVERY
Quality delivery is vital to keep customers coming back. When a parcel arrives
damaged, or late, it...
Blog Delivery Management Delivery
12/04/2022
3 WAYS TO DELIVER SUSTAINABLY
In this blog, we’ll be taking a look at three different ways which retailers can
offer a more...
Blog E-commerce
11/04/2022
WHY IS BREXIT A BIG DEAL FOR DELIVERY?
The UK withdrew from the EU at midnight, on the 31st January 2020. The shipping
issues that have...
Blog E-commerce
08/04/2022
3 WAYS SOCIAL MEDIA CAN IMPROVE A DELIVERY EXPERIENCE
Social media dominates our lives in so many way: it keeps us connected, allows
us to share...
Blog Returns Post purchase
06/04/2022
THE BENEFITS OF DIGITIZED & AUTOMATED RETURNS MANAGEMENT
Currently, the most common method for processing a return is to use the same
process as when...
Blog E-commerce
04/04/2022
THREE OF THE BIGGEST DELIVERY HURDLES FOR RETAILERS
Providing a high quality delivery experience to customers, time after time, can
prove challenging...
Blog E-commerce
01/04/2022
HOW DID UK E-COMMERCE PERFORM IN MARCH?
The ecommerce market has been put under extreme pressure recently, with
geo-political issues such...
Blog E-commerce
28/03/2022
WHAT DOES THE CURRENT DOWNTURN IN THE MARKET MEAN FOR ONLINE RETAILERS?
As we near the second quarter of 2022, the world around us is rapidly changing.
With the cost of...
Blog E-commerce
25/03/2022
HOW SHOULD RETAILERS UPDATE CUSTOMERS ON DELIVERY STATUS?
Once customers have placed an order, and their items are on their way, they’re
becoming...
Blog Delivery Management Delivery
22/03/2022
“CONFUSED OBJECTIVES” RISK UNDERMINING THE TENDER PROCESS
Choosing the right delivery management platform is not a decision that
businesses should take...
Blog E-commerce
21/03/2022
WHAT ARE THE 4 KEY AREAS RETAILERS SHOULD FOCUS ON WITH RETURNS?
It’s often difficult for retailers to know how best to approach returns, as
customers have higher...
Blog E-commerce
21/03/2022
5 REASONS TO SHIP FROM STORE
With consumer demands constantly evolving and changing, retailers are always
looking for different...
Blog E-commerce
16/03/2022
WHAT’S CHANGED IN ONLINE RETAIL, SINCE THE PANDEMIC BEGAN?
The landscape of online retail has changed hugely, since the pandemic began in
2020. Now, as we...
Blog E-commerce
15/03/2022
THREE QUARTERS OF CONSUMERS WILL ABANDON RETAILERS OVER POOR DELIVERY SERVICE
Offering delivery options can cut abandoned carts by 50% Consumers often prefer
to buy from...
Blog E-commerce
14/03/2022
PICK-UP POINTS AND LOCKERS: A KEY TREND FOR THE FUTURE OF DELIVERY?
During the pandemic, most people became very familiar with ordering deliveries
to their home, as...
Blog E-commerce
10/03/2022
HOW DID E-COMMERCE PERFORM IN FEBRUARY IN THE UK?
At the end of February, IMRG tracked the lowest Year on Year (YoY) UK growth
ever recorded in the...
Blog E-commerce
08/03/2022
40% OF CONSUMERS SWITCH ONLINE SHOPPING BRANDS AS LOYALTY FALLS
Online retailers must improve delivery and returns experience to encourage
customer loyalty Two in...
Blog Delivery Management Delivery
07/03/2022
HOW MIGHT BREXIT IMPACT DELIVERY AND CROSS BORDER SHIPPING?
Brexit was one of the most talked about event of recent years—aside from the
pandemic of...
Blog E-commerce Delivery Management
04/03/2022
TOP 5 BENEFITS CUSTOMERS EXPERIENCE FROM USING A DELIVERY MANAGEMENT SYSTEM
By Fredrik Warmark, Key Account Manager at nShift
Blog E-commerce Delivery Management
02/03/2022
THE PERFECT RANGE OF DELIVERY OPTIONS FOR YOUR ONLINE CHECKOUT
With new competition emerging from the online retail growth of the UK lockdowns,
retailers are...
Blog E-commerce
28/02/2022
HAVE CUSTOMER BUYING AND DELIVERY HABITS CHANGED BECAUSE OF LOCKDOWNS?
It’s been almost two years since the pandemic started affecting the UK, and we
went into our first...
Blog Delivery Management Delivery
25/02/2022
FROM EDI FILE TRANSFER TO DELIVERY MANAGEMENT SOFTWARE: THE 20-YEAR EVOLUTION
By Johan Hellman, VP Carrier Management, nShift
Blog E-commerce Delivery Management
23/02/2022
THE DELIVERY TRENDS OF 2022
Delivery options in online checkouts are constantly evolving and improving. We
took a look at the...
Blog E-commerce
21/02/2022
6 THINGS TO CONSIDER WHEN DECIDING WHETHER TO SELL ON MARKETPLACES
Many retailers have a mixed relationship with marketplaces, as they can provide
access to larger...
Blog Delivery Management Delivery
17/02/2022
VALENTINE’S DAY PERFORMANCE
Etched into everyone’s calendar is February 14th. The day, more commonly
referred to as Valentine’s...
Blog E-commerce
16/02/2022
WHAT ARE INCOTERMS, AND HOW CAN ONLINE RETAILERS USE THEM?
Incoterms may seem daunting and confusing to retailers, when they aren’t sure
how to use them...
Blog E-commerce
14/02/2022
EXPECTATIONS FOR VALENTINE’S DAY PERFORMANCE
As we’re getting well into February, it’s the month of love, and shoppers might
be looking for...
Blog Delivery Management Delivery
11/02/2022
WHY HOMEMADE CARRIER CONNECTIVITY ISN’T A WINNING STRATEGY
By Johan Hellman, VP Carrier Management, nShift
Blog E-commerce
09/02/2022
HOW DID E-COMMERCE PERFORM IN JANUARY?
After a negative November, and December (although slightly better) it seems no
surprise that...
Blog Sustainability
04/02/2022
HOW TO GET GREENER AS A RETAILER? LEARN FROM 3 INSPIRING COMPANIES
Technologically-sophisticated retailers have emerged from the Covid-19 pandemic
as winners, but for...
Blog Delivery Management Sustainability
04/02/2022
5 WAYS TO OFFER FINANCIALLY SUSTAINABLE FREE SHIPPING
Nowadays, most customers expect free delivery. After the previous two years of
the pandemic,...
Blog E-commerce
31/01/2022
WHAT’S PREVENTING CUSTOMERS BUYING FROM NON-UK WEBSITES?
If you were to ask a group of UK customers whether they prefer to order in the
UK, or from abroad,...
Blog E-commerce
28/01/2022
CROSS-BORDER BUYING HABITS
When was the last time you ordered from another country, and how did you feel
about the experience?...
Blog E-commerce Delivery Management
21/01/2022
ONLINE UPDATES: WHAT DO CUSTOMERS PREFER?
There are many types of updates we can receive about our orders; some more
helpful than others. In...
Blog Delivery Management Delivery
21/01/2022
ARE DELIVERY ALERTS A BIG DEAL?
As customers, we’ve all seen a variety of different delivery alerts when
ordering items online,...
Blog E-commerce
21/01/2022
REVIEWING EUROPE’S PARCEL VOLUMES OVER CHRISTMAS & NEW YEAR
It has been almost a month since we bid farewell to 2021. While many will have
already happily...
Blog E-commerce Delivery Management
17/01/2022
THE IMPORTANCE OF QUALITY DELIVERY FOR RETAINING CUSTOMERS
When ordering from our favorite retailers, we often don’t even stop to consider
why they’re our...
Blog E-commerce
17/01/2022
HOW DID E-COMMERCE PERFORM IN DECEMBER?
IMRG’s Black Friday results showed that both growth and traffic were in the
negative during...
Blog E-commerce Delivery Management
07/01/2022
BREXIT, ONE YEAR ON: HOW HAS IT IMPACTED E-COMMERCE AND DELIVERY?
The UK withdrew from the EU at midnight, on the 31st January 2020. Now, almost
one year on, we’re...
Blog E-commerce
07/01/2022
PREVENTING ABANDONED BASKETS, USING QUALITY DELIVERY
For retailers, there’s nothing worse than the customer getting to the final
stage of checkout, and...
Blog E-commerce Delivery Management
03/01/2022
DELIVERY TIME SLOTS AND CUSTOMER SATISFACTION
When it comes to delivery, customers can feel worried about being at home for
their parcels...
Blog E-commerce
03/01/2022
E-COMMERCE IN 2022
After a turbulent year for ecommerce and online retail, we’re all beginning to
cast our minds to...
Blog E-commerce Returns
22/12/2021
CUSTOMER EXPERIENCE - ESSENTIAL ELEMENT OF RETURNS MANAGEMENT
Online retailers, look here!
Blog E-commerce Delivery Management
20/12/2021
LOOKING BACK AT 2021: LABOR SHORTAGES AND SUPPLY CHAIN DISRUPTIONS
2021 was a turbulent year for most, including retailers. Amidst a struggle for
HGV drivers,...
Blog E-commerce Delivery Management
20/12/2021
CUSTOMER LOYALTY AND DELIVERY SUBSCRIPTION SERVICES
We all have our favorites when it comes to brands, and the places we choose to
buy from. Often, we...
Blog E-commerce Returns
20/12/2021
WHAT TYPE OF CONSUMER DOES YOUR E-COM STORE ATTRACT?
Nowadays there is a whole range of different "types" of consumers who value
different things from a...
Blog Delivery Management Sweden
16/12/2021
PACSOFT ONLINE FASAS UT - VANLIGA FRÅGOR
1) Pacsoft Online fasas ut – vad händer nu? Plattformen Pacsoft Online kommer
gradvis att tas ur...
Blog E-commerce Delivery Management
13/12/2021
WHAT’S THE FUSS WITH FREE DELIVERY?
We all love free delivery: it makes us feel as though we’re getting a better
deal when shopping...
Blog E-commerce Delivery Management
13/12/2021
CLICK AND COLLECT: A CLASSIC, OR OUTDATED?
We’ve all heard of Click and Collect, and likely even used it; the system by
which you deliver an...
Blog E-commerce
10/12/2021
UK CONSUMER HOME DELIVERY REVIEW 2021
We’re delighted to sponsor this year’s IMRG’s UK Consumer Home Delivery Review,
2021/22 and see how...
Blog E-commerce Returns
06/12/2021
GET TO KNOW THE 5 MODULES OF NSHIFT RETURNS
1 in 3 items purchased in webshops is returned. Each return costs around £20 to
process. It’s too...
Blog Sustainability Returns
06/12/2021
RETURN PARTNER FUGEETEX SET TO ELIMINATE OVER-CONSUMPTION
Since 2018, the previously abandoned upholstery factory in Laxå has been filled
with voices,...
Blog E-commerce Delivery Management
06/12/2021
HOW DID E-COMMERCE PERFORM IN NOVEMBER?
In the first of our monthly series, we’ll be taking a look at November's data,
in review. The aim...
Blog Delivery Management Delivery
06/12/2021
FASTER AND FASTER: THE RISING EXPECTATION FOR QUICK DELIVERY
Nowadays, with companies such as ASOS and Amazon offering next-day delivery
subscription services,...
Blog E-commerce Black Friday
03/12/2021
BLACK FRIDAY 2021 IN EUROPE: PARCEL VOLUMES
It has been a week since the world’s most infamous retail holiday. With in-store
shopping making a...
Blog Delivery Management Delivery
02/12/2021
THE IMPORTANCE OF APPROPRIATE PACKAGING
We’ve all been in situations where our parcel has arrived, and we’ve been
shocked as we unwrap...
Blog Delivery Management Delivery
01/12/2021
PARCEL DAMAGE: WHAT IT MEANS, AND HOW TO PREVENT IT
It can be really disappointing when you’re waiting for an item to arrive and
when it turns up, your...
Blog Delivery Management Delivery
25/11/2021
SOCIAL MEDIA AND DELIVERY: HOW DO THEY INTERACT?
Whether your customer base is predominantly teenagers, or those above fifty, the
chances are that...
Blog E-commerce Delivery Management
23/11/2021
COMMON DELIVERY CONCERNS, AND HOW TO REASSURE YOUR CUSTOMERS
Whilst we may all be used to working from home, and receiving home deliveries,
there can often...
Blog Delivery Management Delivery
18/11/2021
WITH THE PRICE OF GAS AND ENERGY SOARING, WHAT DOES THIS MEAN FOR DELIVERY?
The UK economy has seen some vast changes within the last few years,
particularly as a result of...
Blog Delivery Management Black Friday
17/11/2021
3 WAYS TO MANAGE CUSTOMER EXPECTATIONS FOR BLACK FRIDAY DELIVERY
With the current worry surrounding driver shortages, shipping container costs,
and resultant...
Blog Delivery Management Delivery
16/11/2021
MY PARCELS COLLABORATES WITH IBOXEN FOR OUTDOOR DELIVERY BOXES
iBoxen is building a never seen before nationwide infrastructure for outdoor
delivery boxes in...
Blog E-commerce Delivery Management
12/11/2021
THE PERFECT PAIR: WORKING FROM HOME, AND HOME DELIVERIES
During the past few years, we’ve seen unimaginable change in our expectations in
our daily lives as...
Blog E-commerce Black Friday
11/11/2021
NSHIFT INSIGHTS: PREDICTIONS & TIPS FOR 2021 BLACK FRIDAY
It’s November (or Blackvember as retailers are calling it) and the ecommerce
peak season is about...
Blog E-commerce
11/11/2021
WHAT DOES THE CURRENT LABOR SHORTAGE MEAN FOR THE E-COMMERCE INDUSTRY?
With all the press surrounding supply chain issues and labor shortages, it’s
hard not to feel...
Blog E-commerce
08/11/2021
HOW THE RETAIL LANDSCAPE HAS EVOLVED
Key ecommerce trends The ecommerce landscape When looking at the changes in
ecommerce, it is...
Blog Whitepaper
22/08/2021
DELIVERY MANAGEMENT: BUSINESS VALUE CREATION THROUGH NSHIFT
Simon-Kucher & Partners, a global strategy consultancy firm, independently
interviewed almost 50...
Blog Returns Post purchase
18/08/2021
9 RETURNS MANAGEMENT TRENDS FOR 2022
Online shopping changed forever in 2020 and 2021. With a pandemic forcing people
to stay indoors...
Blog Logistics TMS
18/08/2021
6 WAREHOUSE KPIS EVERY LOGISTICS AND WAREHOUSE MANAGER SHOULD KNOW
What are the key factors to optimize and measure when sending parcels from your
warehouse?
Blog Delivery Management Delivery
15/08/2021
WE DELIVER PARCELS BETTER AND FASTER WITH NSHIFT
The Danish carrier, BFT Logistik base all their scanning, communication and
track & trace on...
Blog Returns Post purchase
15/08/2021
5 REASONS TO DIGITIZE YOUR WAREHOUSE RETURNS PROCESS
A digitized, transparent and simple process means that the return quickly
becomes a competitive...
Blog Delivery Management Delivery
13/08/2021
TOP 10 TIPS TO EFFICIENT DELIVERY MANAGEMENT
Do you handle your shipments from order to delivery and back again as
efficiently as you can?
Blog Delivery Management Delivery
04/08/2021
CONSUMERS DEMAND FAST, FREE AND SUSTAINABLE DELIVERY OPTIONS
Consumers increasingly demand sustainable delivery options in the online
checkout, however they are...
Blog E-commerce
30/07/2021
NSHIFT EXPERTS: THE GROWTH OF E-COMMERCE WITH CHRISTIAN ZANDERS
We are delighted to present our second nShift expert: Christian Zanders, Partner
and Head of...
Blog Returns Post purchase
01/12/2020
5 TIPS: A HOLIDAY RETURNS PROCESS THAT PROTECTS JANUARY REVENUES
2020 was the year when everything and everyone stopped and then had to adjust to
a whole new...
Blog E-commerce Black Friday
01/11/2020
PREPARING YOUR ONLINE SHOP FOR SINGLES DAY, BLACK FRIDAY AND CHRISTMAS
Here we go again, it’s that time of year: Singles Day, Black Friday (or
Blackvember), Christmas...
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