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 * Products
   
   * LOCATE MANAGEMENT
     
     Empower your organization to efficiently perform locate requests.
   
   * RISK MANAGEMENT
     
     Get the right tools to protect your assets.
   
   * PRODUCTIVITY MANAGEMENT
     
     Position your organization to maximize overall productivity.
   * Locate Management
   * Risk Management
   * Productivity Management
 * Industries
   
   * OIL AND GAS
     
     Minimize risk and maximize protection of assets.
   
   * CONTRACT LOCATORS
     
     Meet customer demand as efficiently and cost effectively as possible.
   
   * UTILITIES
     
     Reduce risk and operational costs and maximize productivity.
   
   * TELECOMMUNICATIONS
     
     Boost productivity while safeguarding high-value assets.
   
   * MUNICIPALITIES
     
     Maximize your organizational efficiency and maintain your budget.
   
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PRODUCTS

 * LOCATE MANAGEMENT
   
   Empower your organization to efficiently perform locate requests.

 * RISK MANAGEMENT
   
   Get the right tools to protect your assets.

 * PRODUCTIVITY MANAGEMENT
   
   Position your organization to maximize overall productivity.

INDUSTRIES

 * OIL AND GAS
   
   Minimize risk and maximize protection of assets.

 * CONTRACT LOCATORS
   
   Meet customer demand as efficiently and cost effectively as possible.

 * UTILITIES
   
   Reduce risk and operational costs and maximize productivity.

 * TELECOMMUNICATIONS
   
   Boost productivity while safeguarding high-value assets.

 * MUNICIPALITIES
   
   Maximize your organizational efficiency and maintain your budget.

 * Let's get started

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ABOUT

RESOURCES

 * News
 * Events
 * Blog
 * Downloadable Resources


OIL AND GAS

 1. Home
 2. Industries
 3. Oil and Gas


MINIMIZE RISK AND MAXIMIZE PROTECTION OF YOUR TEAMS, ASSETS, AND COMMUNITIES

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OIL AND GAS

The damage prevention stakes are especially high for oil and gas companies. When
protecting North America’s most critical infrastructure, leveraging the right
tools and best practices is crucial. Whether it’s production, transmission, or
delivery, the safety and protection of your assets, infrastructure, field staff,
and the public are a primary focus. 

KorTerra empowers oil and gas organizations to comprehensively address their
needs for risk mitigation, locate management, and regulatory compliance, while
ensuring operational efficiency of their staff. Our extensive history providing
solutions for the oil and gas industry has resulted in an innate understanding
of what you need to succeed relative to damage prevention.

 * Safety
 * Visibility
 * Efficiency


SAFETY

 * Reduce risk and organizational costs associated with damages to underground
   facilities

 * Prioritize the right tickets and avoid injuries by taking preemptive action
   at the right time on high risk locates

 * Meet regulatory requirements with tools designed to ensure compliance

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VISIBILITY

 * Strengthen your audit trail by capturing comprehensive visual locate evidence

 * Track and manage communications with excavators to confirm the locate status
   prior to excavating

 * Know when to intervene if risky excavators are on site

Let's Talk


EFFICIENCY

 * Stay on schedule, reduce late locates, and strengthen productivity with
   KorTerra Field app

 * Establish uniformity across your organization’s geographic footprint to
   ensure best practices are maintained

 * Maximize profitability and reduce overall costs by addressing operational
   inefficiencies identified through enhanced data analysis

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WHAT ARE THE LEADING OIL AND GAS COMPANIES USING TO REDUCE INCIDENTS AND
MAXIMIZE THE EFFECTIVENESS OF THEIR DAMAGE PREVENTION TEAMS?

RISK MANAGEMENT

KorTerra’s approach to risk management enables the industry’s leading oil and
gas companies to reduce risk, ensure safety, and meet regulatory compliance
needs.

Learn More >



PRODUCTIVITY MANAGEMENT

Maximize the productivity of your staff by establishing a fully automated set of
workflows that ensures consistency and efficiency in the field.

Learn More >



LOCATE MANAGEMENT

Ensure your organization has a streamlined workflow and visibility into facility
details to assure accurate, on time locates.

Learn More >





OUR CORE PRINCIPLE IS TO HELP YOU PROTECT YOUR MOST VALUABLE ASSETS

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CASE STUDIES

MAGELLAN MIDSTREAM PARTNERS

KORTERRA ADVANTAGE: LOCATE MANAGEMENT, RISK MANAGEMENT, AND PRODUCTIVITY
MANAGEMENT

Based in Tulsa, Oklahoma, Magellan Midstream Partners is a publicly traded
partnership that primarily transports, stores, and distributes refined petroleum
products and crude oil. Magellan owns and operates a 9,800-mile refined products
pipeline system and 2,200 miles of crude oil pipelines and storage facilities. 

Challenge
As a high-value operation with a substantial territory throughout the United
States, Magellan stakeholders have a wide range of responsibilities and data
points to monitor. Prior to implementation of KorTerra, Magellan utilized a
homegrown system, but fulfilling IT needs to support that system was no longer
feasible with a single internal team member. The organization set out to replace
their in-house system with a more progressive, streamlined approach to locate
management and damage prevention. 

Solution

 * Comprehensive facility mapping to support teams in clearing tickets and
   preventing damages
 * Aerial patrol tickets track results and record data providing a strengthened
   audit trail 
 * No longer dependent upon internal network for access to locate management
   system 

Win #1
100,000+ tickets screened annually resulting in significant labor savings

Win #2
Greater than 85% reduction in administrative staffing needs 

Win #3
1 mapping source ensures Magellan personnel in every region are operating from a
single source of truth 

Results
Since implementing KorTerra, Magellan clear approximately 50% of total tickets
received and locators clear an additional 25% of tickets sent to the field for
an overall cleared rate of 62.5%. Increased automation of processes and screened
tickets have resulted in significant efficiency gains. Detailed facility mapping
empowers locators and dispatchers to effectively screen and prevent damages.
Processes and procedures throughout each of Magellan's regions are streamlined
and cohesive. In the event of technical difficulties or loss of network
connectivity, Magellan has the full support of KorTerra's Customer Experience
team. 
 

“I DON'T KNOW HOW WE WOULD HAVE SURVIVED OUR JOBS THROUGHOUT COVID WITHOUT
KORTERRA. THE CUSTOMER EXPERIENCE TEAM IS VERY KNOWLEDGEABLE AND RESPONSIVE;
HAVING A TEAM TO SUPPORT OUR OPERATION IS ONE OF THE BEST THINGS ABOUT KORTERRA
VS. OUR OLD SYSTEM.”

- Dyan Gillean, Damage Prevention and One Call Supervisor



BHE GT&S

KORTERRA ADVANTAGE: LOCATE MANAGEMENT, RISK MANAGEMENT, AND PRODUCTIVITY
MANAGEMENT 

BHE GT&S is an interstate natural gas transmission and storage company
headquartered in Richmond, Virginia. An industry leader in liquefied natural gas
solutions, BHE GT&S operates more than 5,500 miles of transmission line and 756
Bcf of underground storage capacity throughout the eastern United States. 

Challenge

As an owner operator of high-pressure natural gas facilities throughout an
expansive territory, damage prevention is crucial. BHE GT&S regularly performs
aerial patrol of all owned facilities to strengthen damage prevention efforts.
They sought a locate management solution that provided centralized visibility
into this data as well as their public awareness communications. The need for
aerial patrol ticket, audit support, and flight report integration required a
unique and comprehensive approach. 

Solution 

 * Single database for all aerial support tickets, flight reports, and ground
   locate records created a single source of truth for damage prevention across
   a multi-state organization 
 * Detailed mapping enables effective ticket screening and identification of
   high traffic areas 
 * Centralized database for public awareness efforts and ensuring compliance
 * Efficiency gains resulting from automated routing of tickets 

Win #1
0 pipeline damages in 2020

Win #2
Centralized database for locate, aerial patrol, and public awareness records 

Win #3
Maximized effectiveness of public awareness program with over 125k mail pieces
generated

Results 

BHE GT&S has leveraged KorTerra to centralize all damage prevention efforts
within a single database for flight reports, aerial patrol and ground locate
tickets, and public outreach efforts. This has increased the efficiency of their
teams and the actionability of their damage prevention data. Higher traffic
areas are quickly identified and monitored accordingly. Public outreach efforts
have been simplified with all stakeholder contact information accessible in one
database, making the process of mailing 125,000-135,000 educational mailings
possible and efficient. With KorTerra, BHE GT&S has strengthened and streamlined
recordkeeping and effectively safeguarded facilities, while ensuring
compliance. 

"KORTERRA HAS BEEN INSTRUMENTAL IN HELPING US TO STREAMLINE PROCESSES AND CREATE
EFFICIENCIES. HAVING ALL OF OUR DATA STORED IN ONE RELIABLE SYSTEM HAS BEEN
INCREDIBLY BENEFICIAL." 

- Rich Swiger, Senior Public Awareness Coordinator, BHE GT&S



IRON HORSE MIDSTREAM

KORTERRA ADVANTAGE: LOCATE MANAGEMENT AND PRODUCTIVITY MANAGEMENT

Headquartered in Dallas, Iron Horse Midstream provides oil and gas producers
with natural gas gathering and transmission, natural gas processing, condensate
gathering, centralized compression facilities, condensate stabilization, vapor
recovery, and natural gas treating. In addition to the Dallas headquarters, Iron
Horse operates in the STACK/Merge/SCOOP with a field office in Mustang,
Oklahoma.  

Challenge

Damage prevention is an essential, high stakes priority for Iron Horse
Midstream. Ensuring field safety and protection of assets while also maximizing
the efficiency of field staff were among Iron Horse’s top objectives in looking
for a ticket management system. Prior to implementation, field teams were
dealing with highly manual processes resulting in significant costs and
risk.    

Solution

 * Increased visibility into higher risk excavators and dig sites, ensuring the
   appropriate team members are onsite whenever necessary 
 * Established defined processes to support and demonstrate compliance with
   regulatory requirements
 * Elimination of outdated administrative processes that increased costs
 * Reduced probability of human error and created an enhanced approach that
   resulted in optimized locator routes and territories 

Win #1
75% of locate requests cleared in-house 

Win #2
30 minutes saved per ticket cleared on average 

Win #3
25-30% reduction in travel time 

Results

Iron Horse Midstream has generated significant increases in safety and
efficiency due to implementing KorTerra Locate and Productivity Management.
Processes throughout the organization have been streamlined; both field and
office staff have the tools required to operate at peak capacity. In addition to
increasing efficiency, Iron Horse has strengthened the protection of underground
assets and ensured regulatory compliance.  

"DURING MY SECOND DAY ON THE JOB, A FIELD STAFF MEMBER TOLD ME, 'GOOD TO MEET
YOU. WE NEED KORTERRA!' NOT ONLY ARE WE HAPPY THAT WE MADE THE DECISION TO
BECOME KORTERRA CUSTOMERS, BUT THE SOFTWARE HAS PAID FOR ITSELF TEN TIMES
OVER." 

- Paul Melton, Director of EHS and Regulatory



952.368.1911

Email

1851 Lake Drive West
Chanhassen, MN 55317

KorTerra is the trusted leader in damage prevention solutions because we base
our evolution on cutting-edge technology, customer feedback, and active
participation in the industry.

PRODUCTS

 * Locate Management
 * Risk Management
 * Productivity Management

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 * Oil and Gas
 * Contract Locators
 * Utilities
 * Telecommunications
 * Municipalities

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