Submitted URL: http://customerservice.starbucks.com/app/contact/ask/
Effective URL: https://customerservice.starbucks.com/app/contact/ask/
Submission: On March 06 via manual from US — Scanned from DE

Summary

This website contacted 14 IPs in 5 countries across 13 domains to perform 41 HTTP transactions. The main IP is 147.154.106.13, located in Phoenix, United States and belongs to ORACLE-BMC-31898, US. The main domain is customerservice.starbucks.com. The Cisco Umbrella rank of the primary domain is 363920.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on October 24th 2022. Valid for: a year.
This is the only time customerservice.starbucks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

Apex Domain
Subdomains
Transfer
16 starbucks.com
customerservice.starbucks.com — Cisco Umbrella Rank: 363920
virtualassistant-nonprod.starbucks.com Failed
www.starbucks.com — Cisco Umbrella Rank: 31938
316 KB
6 twitter.com
platform.twitter.com — Cisco Umbrella Rank: 778
syndication.twitter.com — Cisco Umbrella Rank: 1135
149 KB
3 rnengage.com
www.rnengage.com — Cisco Umbrella Rank: 16962
4 KB
3 addthis.com
s7.addthis.com — Cisco Umbrella Rank: 1580
m.addthis.com — Cisco Umbrella Rank: 1550
140 KB
2 custhelp.com
starbucksweb.widget.custhelp.com
823 B
2 fbcdn.net
static.xx.fbcdn.net — Cisco Umbrella Rank: 803
135 KB
2 facebook.net
connect.facebook.net — Cisco Umbrella Rank: 151
89 KB
2 google-analytics.com
ssl.google-analytics.com — Cisco Umbrella Rank: 352
17 KB
1 facebook.com
www.facebook.com — Cisco Umbrella Rank: 105
17 KB
1 addthisedge.com
v1.addthisedge.com — Cisco Umbrella Rank: 1748
325 B
1 moatads.com
z.moatads.com — Cisco Umbrella Rank: 433
1 KB
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 77
337 B
1 amazonaws.com
s3.amazonaws.com
41 13
Domain Requested by
15 customerservice.starbucks.com 1 redirects customerservice.starbucks.com
4 platform.twitter.com s7.addthis.com
platform.twitter.com
3 www.rnengage.com customerservice.starbucks.com
2 starbucksweb.widget.custhelp.com customerservice.starbucks.com
2 static.xx.fbcdn.net www.facebook.com
2 syndication.twitter.com platform.twitter.com
2 connect.facebook.net s7.addthis.com
connect.facebook.net
2 ssl.google-analytics.com 1 redirects customerservice.starbucks.com
2 s7.addthis.com customerservice.starbucks.com
s7.addthis.com
1 www.facebook.com connect.facebook.net
1 m.addthis.com s7.addthis.com
1 v1.addthisedge.com s7.addthis.com
1 z.moatads.com s7.addthis.com
1 stats.g.doubleclick.net customerservice.starbucks.com
1 s3.amazonaws.com customerservice.starbucks.com
1 www.starbucks.com customerservice.starbucks.com
0 virtualassistant-nonprod.starbucks.com Failed customerservice.starbucks.com
41 17
Subject Issuer Validity Valid
customerservice.starbucks.com
Sectigo RSA Organization Validation Secure Server CA
2022-10-24 -
2023-10-24
a year crt.sh
starbucks.com
DigiCert TLS RSA SHA256 2020 CA1
2022-09-09 -
2023-09-12
a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2022-12-06 -
2023-12-05
a year crt.sh
odc-addthis-prod-01.oracle.com
DigiCert TLS RSA SHA256 2020 CA1
2023-02-07 -
2024-02-07
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-02-08 -
2023-05-03
3 months crt.sh
*.rnengage.com
DigiCert TLS RSA SHA256 2020 CA1
2022-10-12 -
2023-10-12
a year crt.sh
moatads.com
DigiCert TLS RSA SHA256 2020 CA1
2022-11-16 -
2023-11-18
a year crt.sh
*.twimg.com
DigiCert TLS RSA SHA256 2020 CA1
2022-10-06 -
2023-11-06
a year crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA
2023-01-10 -
2023-03-13
2 months crt.sh
syndication.twitter.com
DigiCert TLS Hybrid ECC SHA384 2020 CA1
2023-02-05 -
2024-02-05
a year crt.sh
*.widget.custhelp.com
DigiCert TLS RSA SHA256 2020 CA1
2022-09-21 -
2023-10-12
a year crt.sh

This page contains 7 frames:

Primary Page: https://customerservice.starbucks.com/app/contact/ask/
Frame ID: 4210AB374A3F64E7A881A5E2A05F86F2
Requests: 29 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: A952783F6E84FC6CA3077D9268CAA88E
Requests: 3 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: DE5DCE54DFF2637D9399776C03320DA3
Requests: 1 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: 7D358448B78BA840353288B53AB29ABB
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.2b2d73daf636805223fb11d48f3e94f7.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Frame ID: C637FF2C51396C3EB3E5687E3435267E
Requests: 2 HTTP requests in this frame

Frame: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df19a55e4e6b56ac%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff1c9ce43c11607%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Frame ID: 4C2F6CFC69474F6688A269AE07D186DC
Requests: 3 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.2b2d73daf636805223fb11d48f3e94f7.en.html
Frame ID: F791779F5B1AE7D1255E6A0B598B5FDA
Requests: 2 HTTP requests in this frame

Screenshot

Page Title

Contact Us | Starbucks Coffee Company

Page URL History Show full URLs

  1. http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
    https://customerservice.starbucks.com/app/contact/ask/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • addthis\.com/js/

Overall confidence: 100%
Detected patterns
  • //connect\.facebook\.([a-z]+)/[^/]*/[a-z]*\.js

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • moatads\.com

Overall confidence: 100%
Detected patterns
  • ([\d.]+)?/modernizr(?:\.([\d.]+))?.*\.js

Overall confidence: 100%
Detected patterns
  • //platform\.twitter\.com/widgets\.js

Page Statistics

41
Requests

93 %
HTTPS

38 %
IPv6

13
Domains

17
Subdomains

14
IPs

5
Countries

869 kB
Transfer

2601 kB
Size

10
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
    https://customerservice.starbucks.com/app/contact/ask/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 14
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=887561901&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Contact%20Us%20%7C%20Starbucks%20Coffee%20Company&utmhid=739001177&utmr=-&utmp=%2Fapp%2Fcontact%2Fask%2F&utmht=1678118252222&utmac=UA-9155837-1&utmcc=__utma%3D246673883.168480528.1678118252.1678118252.1678118252.1%3B%2B__utmz%3D246673883.1678118252.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1318080716&utmredir=1&utmu=qzAAACAAAAAAAAAAAAAAAABE~ HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=168480528.1678118252&jid=1318080716&_v=5.7.2&z=887561901

41 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
customerservice.starbucks.com/app/contact/ask/
Redirect Chain
  • http://customerservice.starbucks.com/app/contact/ask/
  • https://customerservice.starbucks.com/app/contact/ask/
22 KB
9 KB
Document
General
Full URL
https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
b76d9d6bfe1cd023851f3209c8ee69a0651950b6561415e79bc7efa19fceadc0
Security Headers
Name Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=31536000
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-cache, no-store
Connection
keep-alive
Content-Encoding
gzip
Content-Security-Policy
frame-ancestors DENY
Content-Type
text/html;charset=utf-8
Date
Mon, 06 Mar 2023 15:57:31 GMT
Expires
-1
F5_do_compression
yes
Pragma
no-cache
RNT-GK-Machine
0.218
RNT-JN-Ext-Machine
43.2
RNT-JN-Ext-UUID
b62ba89a-2389-4edc-befa-fd60c8ccb500
RNT-JN-Int-Machine
42.3
RNT-JN-Int-UUID
2eced1b1-9289-4494-8cb4-d26cefb58989
RNT-Machine
0.72
RNT-Time
D=352629 t=1678118251129318
Strict-Transport-Security
max-age=31536000
Transfer-Encoding
chunked
X-Content-Security-Policy
frame-ancestors DENY
X-Frame-Options
DENY

Redirect headers

Connection
keep-alive
Content-Length
0
Date
Mon, 06 Mar 2023 15:57:30 GMT
RNT-JN-Ext-Machine
43.2
RNT-JN-Ext-UUID
c649d2d6-37fd-40de-8ef3-620b47d29006
location
https://customerservice.starbucks.com/app/contact/ask/
starbucks_uplifted.themes.sbux-uplift.SITE.css
customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/
21 KB
6 KB
Stylesheet
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
840c34540f183b5560653ce3c81281470e83cf83c5731f2bb9ef1ae69e95f2c2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:31 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 06:12:15 GMT
RNT-JN-Ext-UUID
6f096078-3ec4-482a-b6fb-1387f4df9ef4
Transfer-Encoding
chunked
Content-Type
text/css
RNT-Time
D=674 t=1678118251666418
RNT-Machine
0.82
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
F5_do_compression
yes
Expires
Mon, 06 Mar 2023 16:12:31 GMT
customBot.css
customerservice.starbucks.com/euf/assets/themes/standard/oda/styles/
2 KB
1 KB
Stylesheet
General
Full URL
https://customerservice.starbucks.com/euf/assets/themes/standard/oda/styles/customBot.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
c47dd494a3c5d547ae6b515ae71b63df084f306c43195ad5283165b686af46f4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:31 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 23 Sep 2021 17:27:51 GMT
RNT-JN-Ext-UUID
e51c70d1-cd29-4d1e-84e0-bd1008f75964
Transfer-Encoding
chunked
Content-Type
text/css
RNT-Time
D=1240 t=1678118251826465
RNT-Machine
1.145
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
F5_do_compression
yes
Expires
Mon, 06 Mar 2023 16:12:31 GMT
settings.js
customerservice.starbucks.com/euf/assets/themes/standard/oda/scripts/
7 KB
3 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/assets/themes/standard/oda/scripts/settings.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
ab31d7a0e6d04d0c3b866e8ce80e7b3b5317aba57074888176164d1fb0a1ebbf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:31 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 15 Sep 2021 18:49:57 GMT
RNT-JN-Ext-UUID
59da739a-764e-4128-89df-0490333137f2
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=1737 t=1678118251970226
RNT-Machine
0.64
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
F5_do_compression
yes
Expires
Mon, 06 Mar 2023 16:12:31 GMT
web-sdk.js
virtualassistant-nonprod.starbucks.com/
0
0

modernizr.custom.js
www.starbucks.com/static/js/library/
0
0
Script
General
Full URL
https://www.starbucks.com/static/js/library/modernizr.custom.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.87.134.140 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-87-134-140.deploy.static.akamaitechnologies.com
Software
/
Resource Hash

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

40C.js
s3.amazonaws.com/ki.js/18853/
0
0
Script
General
Full URL
https://s3.amazonaws.com/ki.js/18853/40C.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.217.166.112 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
/
Resource Hash

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

client.f168c43e.js
customerservice.starbucks.com/euf/assets/react/static/js/
248 KB
66 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/assets/react/static/js/client.f168c43e.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
510ceff79e08533a7600b0d953c77f39e69ed0e4de29a039ffc9d466165d4ba9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:32 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 23:27:41 GMT
RNT-JN-Ext-UUID
949da0e8-83cb-4e8a-a40c-621b7632f296
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=1107 t=1678118252139835
RNT-Machine
1.144
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Mon, 06 Mar 2023 16:12:32 GMT
client.749c9408.css
customerservice.starbucks.com/euf/assets/react/static/css/
31 KB
5 KB
Stylesheet
General
Full URL
https://customerservice.starbucks.com/euf/assets/react/static/css/client.749c9408.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
19f14353a96ca068245474dee33dceca3effa145f832d2172357d7eb17a506cc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:31 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 14 Apr 2021 18:18:32 GMT
RNT-JN-Ext-UUID
375fe630-17f0-45c6-a665-30ec72ebce51
Transfer-Encoding
chunked
Content-Type
text/css
RNT-Time
D=3949 t=1678118251970998
RNT-Machine
1.147
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Mon, 06 Mar 2023 16:12:31 GMT
addthis_widget.js
s7.addthis.com/js/250/
353 KB
114 KB
Script
General
Full URL
https://s7.addthis.com/js/250/addthis_widget.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.62.220.135 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-62-220-135.deploy.static.akamaitechnologies.com
Software
nginx/1.15.8 /
Resource Hash
acd2f7ad78edeebad4b6b0fdd17ff57d81c3726c60fd5435ee8c5a0115d29403
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security
max-age=15724800; includeSubDomains
content-encoding
gzip
date
Mon, 06 Mar 2023 15:57:32 GMT
last-modified
Mon, 26 Oct 2020 18:11:48 GMT
server
nginx/1.15.8
x-check-cacheable
YES
etag
"5f971164-5834c"
vary
Accept-Encoding
x-distribution
99
content-type
application/javascript
cache-control
public, max-age=600
x-host
s7.addthis.com
content-length
116332
RightNow.js
customerservice.starbucks.com/euf/core/3.7/js/4.308/min/
310 KB
97 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/core/3.7/js/4.308/min/RightNow.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
9d2b8dc3696a7f4b1ef73de41cdcd60b1155477dc4cb9717da44d78944fe1447
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:31 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Fri, 06 May 2022 03:26:21 GMT
RNT-JN-Ext-UUID
fca5934a-53bc-4899-b69c-e881c06b9e0b
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=1224 t=1678118251974186
RNT-Machine
0.78
Cache-Control
max-age=2592000
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Wed, 05 Apr 2023 15:57:31 GMT
starbucks_uplifted.c557b7018ae18d9f61a4e3deea7e6952.js
customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/
28 KB
8 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.c557b7018ae18d9f61a4e3deea7e6952.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
3a0c5b02e394d38ee2903abbbbaf243188569c5cb6a1fcc1622d70172fa9ae8d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:31 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 06:12:14 GMT
RNT-JN-Ext-UUID
c57e43bf-002a-45da-b007-c46f2fb0393b
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=3014 t=1678118251980538
RNT-Machine
0.66
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
F5_do_compression
yes
Expires
Mon, 06 Mar 2023 16:12:31 GMT
autoload.js
customerservice.starbucks.com/euf/generated/optimized/1666851079/custom/
210 B
693 B
Script
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/custom/autoload.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
3cf1b36a00fbd88fa95beabf8d458001a2a42a7e69a51eee82f0548125217cd2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:31 GMT
Strict-Transport-Security
max-age=31536000
RNT-JN-Ext-UUID
b3b4d959-4622-4054-9bf4-371d23eb23c5
Last-Modified
Thu, 27 Oct 2022 06:11:59 GMT
Content-Type
application/x-javascript
RNT-Time
D=1144 t=1678118251971650
RNT-Machine
0.70
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
210
F5_do_compression
yes
Expires
Mon, 06 Mar 2023 16:12:31 GMT
ga.js
ssl.google-analytics.com/
45 KB
17 KB
Script
General
Full URL
https://ssl.google-analytics.com/ga.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80e::2008 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
1259ea99bd76596239bfd3102c679eb0a5052578dc526b0452f4d42f8bcdd45f
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Mon, 06 Mar 2023 14:30:34 GMT
last-modified
Tue, 10 Jan 2023 21:29:14 GMT
server
Golfe2
age
5218
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
17168
expires
Mon, 06 Mar 2023 16:30:34 GMT
SodoSans.woff
customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/
36 KB
36 KB
Font
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/SodoSans.woff
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
3985c3a1e01219a0d0b35015ee6d55de1d22313935a155dfaa014fd3b9f2f85b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Origin
https://customerservice.starbucks.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:32 GMT
Strict-Transport-Security
max-age=31536000
RNT-JN-Ext-UUID
e2156292-9386-41de-bdba-b6b5deb6e273
Last-Modified
Thu, 15 Apr 2021 01:20:11 GMT
Content-Type
application/x-font-woff
RNT-Time
D=3151 t=1678118252158870
RNT-Machine
0.65
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
36548
F5_do_compression
yes
Expires
Mon, 06 Mar 2023 16:12:32 GMT
collect
stats.g.doubleclick.net/r/
Redirect Chain
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=887561901&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF...
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=168480528.1678118252&jid=1318080716&_v=5.7.2&z=887561901
35 B
337 B
Image
General
Full URL
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=168480528.1678118252&jid=1318080716&_v=5.7.2&z=887561901
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Server
2a00:1450:4025:402::9c Den Helder, Netherlands, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Mon, 06 Mar 2023 15:57:32 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma
no-cache
date
Mon, 06 Mar 2023 15:57:32 GMT
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/html; charset=UTF-8
location
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=168480528.1678118252&jid=1318080716&_v=5.7.2&z=887561901
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
368
expires
Fri, 01 Jan 1990 00:00:00 GMT
acs.js
www.rnengage.com/api/1/javascript/ Frame A952
5 KB
3 KB
Script
General
Full URL
https://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.96.137.230 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-96-137-230.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
03d4dfb6155c4be430e4b8d85b190b6984caaed4a99c41df361efb44e45f48a8
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Strict-Transport-Security
max-age=15724800; includeSubDomains
Content-Encoding
gzip
Date
Mon, 06 Mar 2023 15:57:33 GMT
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
Connection
keep-alive
Content-Length
2500
Expires
Mon, 06 Mar 2023 15:57:33 GMT
e.js
www.rnengage.com/api/e/ca52053/ Frame A952
175 B
601 B
Script
General
Full URL
https://www.rnengage.com/api/e/ca52053/e.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.96.137.230 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-96-137-230.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
caece86ed8717e9cccd9724f74ad9b6aab021d4adb58cc2f22a849a790d1b4bf
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Strict-Transport-Security
max-age=15724800; includeSubDomains
Date
Mon, 06 Mar 2023 15:57:33 GMT
ETag
WiovqsgM
Content-Type
application/javascript; charset=UTF-8
Cache-Control
private
Connection
keep-alive
Content-Length
175
Expires
Mon, 13 Mar 2023 15:00:16 GMT
svgPaths.svg
customerservice.starbucks.com/euf/assets/react/
10 KB
5 KB
XHR
General
Full URL
https://customerservice.starbucks.com/euf/assets/react/svgPaths.svg
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/assets/react/static/js/client.f168c43e.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
23c04b23443ad78dfd7fd647fcabfacfc13fa86862985b60ac7e26e637d04659
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:32 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 23:28:11 GMT
RNT-JN-Ext-UUID
d303095c-276f-4591-9f23-67df9b7c1eb1
Transfer-Encoding
chunked
Content-Type
image/svg+xml
RNT-Time
D=1243 t=1678118252698848
RNT-Machine
0.81
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
F5_do_compression
yes
Expires
Mon, 06 Mar 2023 16:12:32 GMT
SodoSansExtraBold.woff
customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/
37 KB
37 KB
Font
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/SodoSansExtraBold.woff
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
5a3e3c8a98936e9d5e02c3f5c5bface86613291002e14bfc7490365a3ef6fdf8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Origin
https://customerservice.starbucks.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:32 GMT
Strict-Transport-Security
max-age=31536000
RNT-JN-Ext-UUID
3e257f45-0339-4f6c-bd13-5b08838d9df8
Last-Modified
Thu, 15 Apr 2021 01:20:15 GMT
Content-Type
application/x-font-woff
RNT-Time
D=2121 t=1678118252921955
RNT-Machine
0.71
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
Content-Length
37808
F5_do_compression
yes
Expires
Mon, 06 Mar 2023 16:12:32 GMT
SodoSansBold.woff
customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/
37 KB
38 KB
Font
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/SodoSansBold.woff
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
87221f4168a0c74bb086b412a20d814ace5a7d0c93c2a27c907fe1cdc15bd504
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Origin
https://customerservice.starbucks.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:32 GMT
Strict-Transport-Security
max-age=31536000
RNT-JN-Ext-UUID
f77cbc67-0898-4920-bf54-4b51aa42e3ae
Last-Modified
Thu, 15 Apr 2021 01:20:14 GMT
Content-Type
application/x-font-woff
RNT-Time
D=2935 t=1678118252921856
RNT-Machine
0.80
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
Content-Length
38004
F5_do_compression
yes
Expires
Mon, 06 Mar 2023 16:12:32 GMT
logo.svg
customerservice.starbucks.com/euf/assets/react/
7 KB
4 KB
Image
General
Full URL
https://customerservice.starbucks.com/euf/assets/react/logo.svg
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
7de2c123286881ecafb8c1b642d8dc1564a66e308f357206da972a112a67ed68
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:32 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 14 Apr 2021 18:18:44 GMT
RNT-JN-Ext-UUID
8614e08e-42a2-43ad-a989-1bb10b32ae9a
Transfer-Encoding
chunked
Content-Type
image/svg+xml
RNT-Time
D=2990 t=1678118252941201
RNT-Machine
0.69
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
F5_do_compression
yes
Expires
Mon, 06 Mar 2023 16:12:32 GMT
moatframe.js
z.moatads.com/addthismoatframe568911941483/
2 KB
1 KB
Script
General
Full URL
https://z.moatads.com/addthismoatframe568911941483/moatframe.js
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.203.125.127 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-203-125-127.deploy.static.akamaitechnologies.com
Software
AmazonS3 /
Resource Hash
05090f9390f5bc0cd23fe5f432037cc92d7cbce1ced9bfe8faf3d1c9abae85cd

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

unused62
8096267
date
Mon, 06 Mar 2023 15:57:33 GMT
content-encoding
gzip
last-modified
Fri, 08 Nov 2019 20:13:52 GMT
server
AmazonS3
x-amz-request-id
3DA20F33DFB043F4
etag
"f14b4e1f799b14f798a195f43cf58376"
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
max-age=48387
accept-ranges
bytes
content-length
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x-amz-id-2
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2618
Last-Modified
Tue, 24 Jan 2023 21:41:06 GMT
Server
ECS (amb/6BC8)
Etag
"506673dbdb9085e7201e137e893cc152+gzip"
Vary
Accept-Encoding
Access-Control-Allow-Methods
GET
Content-Type
application/javascript; charset=utf-8
Access-Control-Allow-Origin
*
x-tw-cdn
VZ
Cache-Control
public, max-age=315360000
tweet_button.2b2d73daf636805223fb11d48f3e94f7.en.html
platform.twitter.com/widgets/ Frame F791
37 KB
14 KB
Document
General
Full URL
https://platform.twitter.com/widgets/tweet_button.2b2d73daf636805223fb11d48f3e94f7.en.html
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2606:2800:234:46c:e8b:1e2f:2bd:694 , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software
ECS (amb/6BC8) /
Resource Hash
a7fd41fd349db8949a256323b8d9af1f86fe14bbd84214553ca70cb488a95e7b

Request headers

Referer
https://customerservice.starbucks.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Access-Control-Allow-Methods
GET
Access-Control-Allow-Origin
*
Age
3521655
Cache-Control
public, max-age=315360000
Content-Encoding
gzip
Content-Length
13592
Content-Type
text/html; charset=utf-8
Date
Mon, 06 Mar 2023 15:57:33 GMT
Etag
"28919252629e2fa1d4ed52f48cb66ac0+gzip"
Last-Modified
Tue, 24 Jan 2023 21:41:10 GMT
P3P
CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server
ECS (amb/6BC8)
Server-Timing
x-cache;desc= HIT,x-tw-cdn;desc=VZ
Vary
Accept-Encoding
X-Cache
HIT
x-tw-cdn
VZ
embeds
syndication.twitter.com/i/jot/
43 B
127 B
Image
General
Full URL
https://syndication.twitter.com/i/jot/embeds?l=%7B%22widget_origin%22%3A%22https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F%22%2C%22widget_frame%22%3Afalse%2C%22language%22%3A%22en%22%2C%22message%22%3A%22m%3Anocount%3A%22%2C%22context%22%3A%22rufous-eol%22%2C%22_category_%22%3A%22tfw_client_event%22%2C%22triggered_on%22%3A1678118253641%2C%22dnt%22%3Afalse%2C%22client_version%22%3A%22aaf4084522e3a%3A1674595607486%22%2C%22format_version%22%3A1%2C%22event_namespace%22%3A%7B%22client%22%3A%22tfw%22%2C%22page%22%3A%22button%22%2C%22section%22%3A%22share%22%2C%22action%22%3A%22impression%22%7D%7D&session_id=43b1cf98a19458762af32f4101efaaf0c406fbec
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.244.42.136 , United States, ASN13414 (TWITTER, US),
Reverse DNS
Software
tsa_o /
Resource Hash
ac8778041fdb7f2e08ceb574c9a766247ea26f1a7d90fa854c4efcf4b361a957
Security Headers
Name Value
Strict-Transport-Security max-age=631138519

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

x-response-time
116
date
Mon, 06 Mar 2023 15:57:33 GMT
strict-transport-security
max-age=631138519
last-modified
Mon, 06 Mar 2023 15:57:33 GMT
server
tsa_o
vary
Origin
content-type
image/gif
x-transaction-id
fcb7f09d0a4f3c32
cache-control
must-revalidate, max-age=600
perf
7626143928
x-connection-hash
c7171b39b16a524f16998eacdb7bec6ac6e1daf0dda10352b6e6f0f2e09f5445
content-length
43
truncated
/ Frame F791
822 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
bed57a09b10b5cfc83c33f5bc6205831a9db085c874bc72d096d05ad2136e4b4

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Content-Type
image/svg+xml
FEppCFCt76d.png
static.xx.fbcdn.net/rsrc.php/v3/yD/r/ Frame 4C2F
299 B
553 B
Image
General
Full URL
https://static.xx.fbcdn.net/rsrc.php/v3/yD/r/FEppCFCt76d.png
Requested by
Host: www.facebook.com
URL: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df19a55e4e6b56ac%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff1c9ce43c11607%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f01c:8012:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
/
Resource Hash
d65f4b2e8eee94ddc7f762d098de19558d879a3b597c8913b4d075532e3ed4b4
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.facebook.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date
Mon, 06 Mar 2023 15:57:33 GMT
x-content-type-options
nosniff
content-md5
OIlAxCmR79nrM/Ez4ygGlg==
document-policy
force-load-at-top
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
299
x-fb-rlafr
0
x-fb-debug
Rk/toQWFT2J+9inubeOWWTtmdmnqHLawtIzt7HnhyuJC7xNcn7IkvgpqBnhp7CP0JvRym5eM1JtJrGuuc1gBNQ==
x-fb-trip-id
686109401
last-modified
Mon, 01 Jan 2001 08:00:00 GMT
content-type
image/png
access-control-allow-origin
*
origin-agent-cluster
?0
cache-control
public,max-age=31536000,immutable
timing-allow-origin
*
priority
u=3,i
expires
Thu, 29 Feb 2024 05:24:31 GMT
Swcwr65vmHW.js
static.xx.fbcdn.net/rsrc.php/v3iEpO4/yH/l/en_US/ Frame 4C2F
516 KB
134 KB
XHR
General
Full URL
https://static.xx.fbcdn.net/rsrc.php/v3iEpO4/yH/l/en_US/Swcwr65vmHW.js?_nc_x=Ij3Wp8lg5Kz
Requested by
Host: www.facebook.com
URL: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df19a55e4e6b56ac%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff1c9ce43c11607%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f01c:8012:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
/
Resource Hash
2de9a5c66eaf50165ef21a2f754ebddf4c0d58b7c92d9846bdcc38989d1b33ee
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.facebook.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date
Mon, 06 Mar 2023 15:57:33 GMT
content-encoding
br
x-content-type-options
nosniff
content-md5
cBFf9AkkYDhiiI6rAlCcaQ==
document-policy
force-load-at-top
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
136712
x-fb-rlafr
0
x-fb-debug
2Tw1mAmH3K8ryJ5i5HwYSY3ILHuSvpdvJSp4lsBmr41mOk2ZQu+k7sQ61lPll3ScXBra4QsTn1dMa2LaLquWZQ==
x-fb-trip-id
686109401
last-modified
Mon, 01 Jan 2001 08:00:00 GMT
vary
Origin
content-type
application/x-javascript; charset=utf-8
access-control-allow-origin
https://www.facebook.com
origin-agent-cluster
?0
cache-control
public,max-age=31536000,immutable
timing-allow-origin
*
expires
Sun, 03 Mar 2024 03:28:49 GMT
r
www.rnengage.com/api/1/ Frame A952
43 B
275 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=oPIZLwONQ&s=cJNrep1q&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=22.5.0.1-b320-sp5&e=WiovqsgM&%230:redirectCount=0&%230:navType=0&%231:redirectCount=0&%231:navType=0&a=script-page,view&n=script-page,response,i,524%7Cscript-page,load,i,3334
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.96.137.230 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-96-137-230.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Pragma
no-cache
Strict-Transport-Security
max-age=15724800; includeSubDomains
Cache-Control
no-store
Date
Mon, 06 Mar 2023 15:57:34 GMT
Connection
keep-alive
Content-Length
43
Content-Type
image/gif
ConditionalChatLink
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/
100 B
823 B
XHR
General
Full URL
https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/core/3.7/js/4.308/min/RightNow.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.107.92 -, , ASN (),
Reverse DNS
Software
/
Resource Hash
9d6648dce345f5df7c42a84a1ccbc928e367ebd665199c291079b077ce76673f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000, max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/
RNT_REFERRER
https://customerservice.starbucks.com/app/contact/ask/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date
Mon, 06 Mar 2023 15:57:46 GMT
Strict-Transport-Security
max-age=31536000, max-age=31536000
RNT-JN-Ext-UUID
9c9bb7bb-ed19-4477-98e9-22ea6688d89a
RNT-CTime
D=237260 t=1678118265938460
RNT-Machine
0.69
Connection
keep-alive
Content-Length
100
F5_do_compression
yes
RNT-JN-Int-UUID
3bcb8c92-f846-4be0-8d26-11f015923031
Content-Type
application/json
Access-Control-Allow-Origin
https://customerservice.starbucks.com
RNT-Time
D=234208 t=1678118265940170
Cache-Control
public, s-maxage=12, max-age=12
Access-Control-Allow-Credentials
true
RNT-JN-Int-Machine
42.2
RNT-CMachine
0.32
RNT-JN-Ext-Machine
43.3
Expires
Mon, 06 Mar 2023 15:57:58 GMT
ConditionalChatLink
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ Frame
0
0
Preflight
General
Full URL
https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.107.92 -, , ASN (),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000 max-age=31536000

Request headers

Accept
*/*
Access-Control-Request-Headers
rnt_referrer
Access-Control-Request-Method
GET
Origin
https://customerservice.starbucks.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
RNT_REFERRER,X-Requested-With
Access-Control-Allow-Methods
GET, POST
Access-Control-Allow-Origin
https://customerservice.starbucks.com
Access-Control-Max-Age
86400
Cache-Control
public, s-maxage=12, max-age=12
Connection
keep-alive
Content-Length
100
Content-Type
application/json
Date
Mon, 06 Mar 2023 15:57:45 GMT
F5_do_compression
yes
RNT-CMachine
0.31
RNT-CTime
D=257496 t=1678118265214125
RNT-JN-Ext-Machine
43.4
RNT-JN-Ext-UUID
7e1b6f0d-e2b9-4379-a2ae-1260d39487c6
RNT-JN-Int-Machine
42.3
RNT-JN-Int-UUID
8263fffd-2237-4a6e-b381-d51ecba15508
RNT-Machine
0.77
RNT-Time
D=255125 t=1678118265215840
Strict-Transport-Security
max-age=31536000 max-age=31536000

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
virtualassistant-nonprod.starbucks.com
URL
https://virtualassistant-nonprod.starbucks.com/web-sdk.js
Domain
s7.addthis.com
URL
https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html

Verdicts & Comments Add Verdict or Comment

60 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| 5 boolean| credentialless function| initSdk function| newSession function| chatBegan object| _gaq object| pageTracker function| sendTrackEvent object| YUI_config object| _gat object| gaGlobal function| YUI object| RightNow function| EJS object| _rnq string| _yuid object| Custom object| addthis_config function| scanline object| regex object| line string| pPath string| tPath string| fPath string| sPath string| iPath string| yPath object| xmlhttp object| client function| doStuff function| atwpjp string| _atd function| _euc function| _duc object| _atc string| _atr object| addthis string| addthis_pub function| emdot object| _ate object| _adr object| addthis_conf function| addthis_open function| addthis_close function| addthis_sendto boolean| __@@##MUH object| addthis_share string| passthrough function| __orig__fbAsyncInit function| fbAsyncInit object| FB object| __twttrll object| twttr object| __twttr object| __buffer

10 Cookies

Domain/Path Name / Value
customerservice.starbucks.com/ Name: cp_session
Value: fUNE5P2NbZPXtRFR9JZavqv_HteSD8b3xkYDdo2Nz2M4nkgLOgprxJil5vrYEWTxLjE~CHkF2fLuj8c1VXHl8LZAxrz8_HZAm~D7TJ4o2Qh6Javs0q8j2R5hJjDRtIEU7WzybKcQmFeFWUhVpjtiS9iDCO8VAyR6s0LECbBj7V7cT5_TgZvwaF1XLY5~S_pgqCXV9m61DHy_F83ifV2xeeTyNM8NWk0e7IqJi0sgXDAWsnpCPLhzWFsFkzoFocndyPDVXoHjeJCqieUEOP8s85Aku2Cv2knB6I0Z1_iIdxzmsGy6GSzW9ySm4sPAgnjfzSWwTy2rTDIijRdyf7BSpePL03A6DFFlc7MwzLWT670lv5NQMCs5fs2ryHK_v~5nPZgfhYPo3QKAElfHeEhEKn_t0AIGi50dwCKiq6JbP5Keik9lAaByNOJ5PKZe7mhweheZq8AUNIMshqDanuigUgsXAKjTrQ577zPv~T~kMNxxoJ6MtHIAJH2Q!!
.starbucks.com/ Name: __utma
Value: 246673883.168480528.1678118252.1678118252.1678118252.1
.starbucks.com/ Name: __utmc
Value: 246673883
.starbucks.com/ Name: __utmz
Value: 246673883.1678118252.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
.starbucks.com/ Name: __utmt
Value: 1
.starbucks.com/ Name: __utmb
Value: 246673883.1.10.1678118252
customerservice.starbucks.com/ Name: __atuvc
Value: 1%7C10
customerservice.starbucks.com/ Name: __atuvs
Value: 64060d6c94e82510000
.addthis.com/ Name: uvc
Value: 1%7C10
.addthis.com/ Name: loc
Value: MDAwMDBFVVJPMEIyMjQ1MjA2MTAwMDAwMDBDSA==

4 Console Messages

Source Level URL
Text
network error URL: https://virtualassistant-nonprod.starbucks.com/web-sdk.js
Message:
Failed to load resource: net::ERR_NAME_NOT_RESOLVED
network error URL: https://www.starbucks.com/static/js/library/modernizr.custom.js
Message:
Failed to load resource: the server responded with a status of 404 ()
rendering error URL: https://customerservice.starbucks.com/app/contact/ask/(Line 69)
Message:
Error: <path> attribute d: Expected number, "…9 6.41 5 5 6.41 10.*************…".
network error URL: https://s3.amazonaws.com/ki.js/18853/40C.js
Message:
Failed to load resource: the server responded with a status of 403 (Forbidden)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=31536000
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

connect.facebook.net
customerservice.starbucks.com
m.addthis.com
platform.twitter.com
s3.amazonaws.com
s7.addthis.com
ssl.google-analytics.com
starbucksweb.widget.custhelp.com
static.xx.fbcdn.net
stats.g.doubleclick.net
syndication.twitter.com
v1.addthisedge.com
virtualassistant-nonprod.starbucks.com
www.facebook.com
www.rnengage.com
www.starbucks.com
z.moatads.com
s7.addthis.com
virtualassistant-nonprod.starbucks.com
104.244.42.136
104.87.134.140
104.96.137.230
147.154.106.13
147.154.107.92
23.203.125.127
23.62.220.135
2606:2800:234:46c:e8b:1e2f:2bd:694
2a00:1450:400d:80e::2008
2a00:1450:4025:402::9c
2a03:2880:f01c:8012:face:b00c:0:3
2a03:2880:f11c:8183:face:b00c:0:25de
52.217.166.112
03d4dfb6155c4be430e4b8d85b190b6984caaed4a99c41df361efb44e45f48a8
05090f9390f5bc0cd23fe5f432037cc92d7cbce1ced9bfe8faf3d1c9abae85cd
1259ea99bd76596239bfd3102c679eb0a5052578dc526b0452f4d42f8bcdd45f
19f14353a96ca068245474dee33dceca3effa145f832d2172357d7eb17a506cc
23c04b23443ad78dfd7fd647fcabfacfc13fa86862985b60ac7e26e637d04659
292b0b59dc685dcd8a7257eacee7197083b49f20d5f397c41d91eee52a8b7d37
2de9a5c66eaf50165ef21a2f754ebddf4c0d58b7c92d9846bdcc38989d1b33ee
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