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Submitted URL: http://chigozieagulonu.com.ng/
Effective URL: https://www.chigozieagulonu.com.ng/
Submission: On March 13 via api from BE — Scanned from DE
Effective URL: https://www.chigozieagulonu.com.ng/
Submission: On March 13 via api from BE — Scanned from DE
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You need to enable JavaScript to run this app. AboutFacts And FiguresResumePortfolioContact CHIGOZIE AGULONU "EXPERIENCED TECHNICAL SUPPORT ENGINEER, CLOUD ENGINEER AND A VIRTUAL ASSISTANT SPECIALIST: YOUR GO-TO SOLUTION FOR SEAMLESS TECH SOLUTIONS" LinkedInWhatsapp Instagram ABOUT CHIGOZIE I WORK AS A CUSTOMER SUPPORT ENGINEER, CLOUD ENGINEER AND A VIRTUAL ASSISTANT SPECIALIST, WITH HANDS ON IN HPE AND HUAWEI SERVERS, 3PAR STORAGE, XP STORAGE, AND SAN SWITCHES. ALSO I HAVE ADEPT KNOWLEDGE OF AWS, AZURE, LINUX OS, APACHE2, DOCKER, HTML AND GITBASH. I HAVE EXTENSIVE EXPERIENCE IN PROVIDING BOTH ON-SITE AND REMOTE SUPPORT. MY EXPERTISE INCLUDES SWIFTLY INITIATING A CASE FOR A MALFUNCTIONING DEVICE, GATHERING THE NECESSARY LOGS FOR IN-DEPTH ANALYSIS FOR TROUBLESHOOTING, TRACKING THE ESTIMATED ARRIVAL TIME OF REPLACEMENT PARTS, AND ENSURING THE SEAMLESS DELIVERY OF HARDWARE COMPONENTS TO THE SITE FOR INSTALLATION DURING SCHEDULED MAINTENANCE WINDOWS. I EXCEL IN THE PROCESS OF REPLACING FAULTY HARDWARE COMPONENTS. I CAN SCHEDULE MEETING AND DRAFT EMAILS TO RESOLVE TECHNICAL ISSUES AND GUIDE CUSTOMERS ON A SPECIFIC PROJECT TO ACHIEVE UTMOST RESULT. FACTS & FIGURES 6+ CLIENTS 7+ PROJECTS 5 AWARDS MY JOB EXPERIENCE MY PROFESSIONAL EXPERIENCE RANGES FROM CUSTOMER SUPPORT POSITION AT LEADING TECH COMPANIES TO BUSINESS DEVELOPMENT AT OUTSTANDING AGENCIES. Download CV 1 CUSTOMER SUPPORT ENGINEER GATEWAYCOMPUSOFT IT SOLUTIONS IN PARTNER WITH HEWLETT-PACKARD ENTERPRISE JUN 2022 - PRESENT LAGOS RESPONSIBLE FOR REMOTELY MONITORING AND OVERSEEING THE HPE SERVER INFRASTRUCTURE COMPONENTS. 2 IT SUPPORT DELONY GROUP LTD. JAN 2021 - APR 2021 OWERRI *PROVIDE TECHNICAL ASSISTANCE AND SUPPORT FOR INCOMING QUERIES AND ISSUES RELATED TO COMPUTER SYSTEMS, SOFTWARE, AND HARDWARE. *RESPOND TO QUERIES EITHER IN PERSON, OVER THE PHONE, OR VIA EMAIL. *DIAGNOSE AND TROUBLESHOOT TECHNICAL ISSUES, INCLUDING ACCOUNT SETUP AND NETWORK CONFIGURATIONS. *GUIDE USERS THROUGH STEP-BY-STEP SOLUTIONS. INSTALL, MODIFY, AND REPAIR COMPUTER HARDWARE AND SOFTWARE. *ESCALATE UNRESOLVED ISSUES TO APPROPRIATE PERSONNEL. *MAINTAIN ACCURATE RECORDS OF INCIDENTS AND RESOLUTIONS. *COLLABORATE WITH OTHER IT TEAM MEMBERS TO RESOLVE COMPLEX ISSUES. *ASSIST IN MAINTAINING IT INFRASTRUCTURE AND SYSTEMS, INCLUDING SERVERS, NETWORKS, AND SECURITY SYSTEMS. *STAY CURRENT WITH SYSTEM INFORMATION, CHANGES, AND UPDATES. *PROVIDE TRAINING AND SUPPORT TO USERS ON NEW SYSTEMS OR SOFTWARE. 3 INDUSTRIAL TRAINEE DORMANLONG ENGINEERING LTD. JAN 2017 - MAR 2018 LAGOS RESPONSIBLE FOR PRINTING OF PROFORMA AND SALES INVOICES USING SAGE SOFTWARE. MONTHLY REPORT OF SALES DATA USING MS EXCEL. RELIABLE FOR TAKING PAYROLL AND IMPREST CHEQUES TO BANK FOR AUTHORIZATION FOR PAYMENT. COMMUNICATES WITH THE SENIOR FINANCE MANAGER FOR ADVICE AND TO ARRANGE FILES FOR AUDIT. COMMUNICATES WITH THE MARKETING OFFICER FOR MONTHLY SALES AND CHECKMATING OF MONTHLY PROFIT/LOSS. COMPUTER SYSTEM MAINTENANCE OF ACCOUNT OFFICE AND FINANCE OFFICE. REFRESHING THE NETWORK SWITCH IN THE SERVER ROOM. PORTFOLIO I AM IMPRESSIVE WORKING WITH A TEAM OF PROFESSIONALS AND PROFICIENT BUSINESS EXPERTS. COMVIVA 2023 One of the First Engineers to deploy HPE Gen 11 servers in Nigeria *Racked the HPE Gen 11 servers and MSA storages. *Configuration of the management IP for remote connection. *iLO configuration for server components management. *Hybrid support for scalable and efficient running of servers. MTN NIGERIA Deployment of HPE ProLiant Gen 10 Servers and Support for Gen 9 and 8 servers. Deployment of HPE ProLiant Gen 10 Servers and Support for Gen 9 and 8 servers. GUARANTEE TRUST BANK Support for HPE Gen 8, 9, 10, 3par storage and XP storage Support for HPE Gen 8, 9, 10, 3par storage and XP storage 3MTT CLOUD COMPUTING (WEB HOSTING🕸) Hosting live sites and applications on webservers Deploy sites and applications on lives servers on AWS in any region of choice in the world. Tools: AWS, EC2, Linux (Ubuntu), apache2, docker, html and Gitbash. SERVICES I HELP YOUR BUSINESS ACHIEVE OUTSTANDING CONVERSIONS BY HELPING YOU TO ANALYZE AND MANAGE YOUR LEADS AND PROSPECTS. 01 TECH DEVELOPMENT SERVICES Data Center Infrastructural Management 02 CLOUD COMPUTING Cloud platform and Application infrastructure 03 GENERAL VIRTUAL ASSISTANCE Appointment setting, tech teachings and consultation and technical operations LET’S HEAR FROM YOU! SEND US A MESSAGE. WE WOULD REACH OUT TO YOU SOON. SEND MESSAGE MEET ME I AM AN IMPRESSIVE PROFESSIONAL AND SEASONED BUSINESS EXPERT. CHIGOZIE JOHNBOSCO AGULONU Technical Support Engineer| Cloud Engineer| Virtual Assistant Specialist I HELP YOUR BUSINESS ACHIEVE OUTSTANDING CONVERSIONS BY HELPING YOU TO ANALYZE AND MANAGE YOUR LEADS AND PROSPECTS. ADDRESS: IKEJA, LAGOS. MOBILE: +2347031014708 © 2024. ALL RIGHTS RESERVED.