Submitted URL: https://helpdesk.transtelco.net/
Effective URL: https://helpdesk.transtelco.net/otrs/index.pl
Submission: On August 20 via automatic, source certstream-suspicious

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 12 HTTP transactions. The main IP is 35.184.106.150, located in United States and belongs to GOOGLE, US. The main domain is helpdesk.transtelco.net.
TLS certificate: Issued by Let's Encrypt Authority X3 on August 20th 2020. Valid for: 3 months.
This is the only time helpdesk.transtelco.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 13 35.184.106.150 15169 (GOOGLE)
12 1
Apex Domain
Subdomains
Transfer
13 transtelco.net
helpdesk.transtelco.net
448 KB
12 1
Domain Requested by
13 helpdesk.transtelco.net 1 redirects helpdesk.transtelco.net
12 1

This site contains links to these domains. Also see Links.

Domain
www.otrs.com
Subject Issuer Validity Valid
helpdesk.transtelco.net
Let's Encrypt Authority X3
2020-08-20 -
2020-11-18
3 months crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.transtelco.net/otrs/index.pl
Frame ID: 6AD7B5EC4DEECA6C218EBC4654713341
Requests: 12 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://helpdesk.transtelco.net/ HTTP 302
    https://helpdesk.transtelco.net/otrs/index.pl Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • script /^\/otrs-web\/js\//i

Overall confidence: 100%
Detected patterns
  • script /^\/otrs-web\/js\//i

Overall confidence: 100%
Detected patterns
  • headers server /Ubuntu/i

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+(?:([\d.]+)\/)?(?:css\/)?font-awesome(?:\.min)?\.css/i

Page Statistics

12
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

448 kB
Transfer

1675 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.transtelco.net/ HTTP 302
    https://helpdesk.transtelco.net/otrs/index.pl Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

12 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set index.pl
helpdesk.transtelco.net/otrs/
Redirect Chain
  • https://helpdesk.transtelco.net/
  • https://helpdesk.transtelco.net/otrs/index.pl
13 KB
4 KB
Document
General
Full URL
https://helpdesk.transtelco.net/otrs/index.pl
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
35.184.106.150 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
150.106.184.35.bc.googleusercontent.com
Software
Apache/2.4.29 (Ubuntu) / OTRS 6.0.25 (https://www.otrs.com/)
Resource Hash
c5ab3b983a9227ba3b2851ff27b0985b0334bdb9a4c2af476d60f2064ff3ea57
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Host
helpdesk.transtelco.net
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 20 Aug 2020 04:10:28 GMT
Server
Apache/2.4.29 (Ubuntu)
X-Powered-By
OTRS 6.0.25 (https://www.otrs.com/)
X-UA-Compatible
IE=edge,chrome=1
X-Frame-Options
SAMEORIGIN
Expires
Tue, 1 Jan 1980 12:00:00 GMT
Cache-Control
no-cache
Pragma
no-cache
X-OTRS-Login
/otrs/index.pl?
Set-Cookie
OTRSBrowserHasCookie=1; path=/otrs/; expires=Fri, 20-Aug-2021 04:10:28 GMT
Vary
Accept-Encoding
Content-Encoding
gzip
Content-Length
3503
Keep-Alive
timeout=5, max=99
Connection
Keep-Alive
Content-Type
text/html; charset=utf-8;

Redirect headers

Date
Thu, 20 Aug 2020 04:10:28 GMT
Server
Apache/2.4.29 (Ubuntu)
Location
https://helpdesk.transtelco.net/otrs/index.pl
Content-Length
319
Keep-Alive
timeout=5, max=100
Connection
Keep-Alive
Content-Type
text/html; charset=iso-8859-1
CommonCSS_9b0b4368307058353ccb823d4e5a9236.css
helpdesk.transtelco.net/otrs-web/skins/Agent/default/css-cache/
145 KB
28 KB
Stylesheet
General
Full URL
https://helpdesk.transtelco.net/otrs-web/skins/Agent/default/css-cache/CommonCSS_9b0b4368307058353ccb823d4e5a9236.css
Requested by
Host: helpdesk.transtelco.net
URL: https://helpdesk.transtelco.net/otrs/index.pl
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
35.184.106.150 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
150.106.184.35.bc.googleusercontent.com
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
48441518b3702f232ba47c437a7b17722e59042f254e1d3872ce273cdeea856e

Request headers

Referer
https://helpdesk.transtelco.net/otrs/index.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 20 Aug 2020 04:10:28 GMT
Content-Encoding
gzip
Last-Modified
Sun, 16 Aug 2020 01:02:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2427a-5acf435872977-gzip"
Vary
Accept-Encoding
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
28742
jquery-ui.css
helpdesk.transtelco.net/otrs-web/skins/Agent/default/css/thirdparty/ui-theme/
20 KB
4 KB
Stylesheet
General
Full URL
https://helpdesk.transtelco.net/otrs-web/skins/Agent/default/css/thirdparty/ui-theme/jquery-ui.css
Requested by
Host: helpdesk.transtelco.net
URL: https://helpdesk.transtelco.net/otrs/index.pl
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
35.184.106.150 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
150.106.184.35.bc.googleusercontent.com
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
ad3b0bcf78975a55cd42fd7e3287fcaf0a3881a43dcf9f2bf172d4237a1fe53e

Request headers

Referer
https://helpdesk.transtelco.net/otrs/index.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 20 Aug 2020 04:10:28 GMT
Content-Encoding
gzip
Last-Modified
Mon, 13 Nov 2017 22:46:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"50c5-55de50c4fbec0-gzip"
Vary
Accept-Encoding
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=14400 must-revalidate
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
4062
font-awesome.min.css
helpdesk.transtelco.net/otrs-web/common/css/
30 KB
7 KB
Stylesheet
General
Full URL
https://helpdesk.transtelco.net/otrs-web/common/css/font-awesome.min.css
Requested by
Host: helpdesk.transtelco.net
URL: https://helpdesk.transtelco.net/otrs/index.pl
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
35.184.106.150 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
150.106.184.35.bc.googleusercontent.com
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
799aeb25cc0373fdee0e1b1db7ad6c2f6a0e058dfadaa3379689f583213190bd

Request headers

Referer
https://helpdesk.transtelco.net/otrs/index.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 20 Aug 2020 04:10:28 GMT
Content-Encoding
gzip
Last-Modified
Thu, 12 Dec 2019 21:15:23 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7918-599883e4710c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css; charset=utf-8
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
7053
ads.js
helpdesk.transtelco.net/otrs-web/js/
352 B
647 B
Script
General
Full URL
https://helpdesk.transtelco.net/otrs-web/js/ads.js
Requested by
Host: helpdesk.transtelco.net
URL: https://helpdesk.transtelco.net/otrs/index.pl
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
35.184.106.150 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
150.106.184.35.bc.googleusercontent.com
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
43bb1d26ea033b5f76a3289ec90340e05d467a71ce5fa9eda901aeeca311478d

Request headers

Referer
https://helpdesk.transtelco.net/otrs/index.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 20 Aug 2020 04:10:28 GMT
Content-Encoding
gzip
Last-Modified
Thu, 12 Dec 2019 21:15:23 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"160-599883e4710c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript; charset=utf-8
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
282
CommonJS_24dc7c87a942d939362ca2c3ecaca39b.js
helpdesk.transtelco.net/otrs-web/js/js-cache/
1 MB
380 KB
Script
General
Full URL
https://helpdesk.transtelco.net/otrs-web/js/js-cache/CommonJS_24dc7c87a942d939362ca2c3ecaca39b.js
Requested by
Host: helpdesk.transtelco.net
URL: https://helpdesk.transtelco.net/otrs/index.pl
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
35.184.106.150 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
150.106.184.35.bc.googleusercontent.com
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
60937cfa3258f60e7016004c6fac9b851753bc2335eb843aa66107128b25c52c

Request headers

Referer
https://helpdesk.transtelco.net/otrs/index.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 20 Aug 2020 04:10:28 GMT
Content-Encoding
gzip
Last-Modified
Sun, 16 Aug 2020 01:02:42 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"160797-5acf4360eab33-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Transfer-Encoding
chunked
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
TranslationJS_en_f5d3fe144e002a050fe1368d589c9dfe.js
helpdesk.transtelco.net/otrs-web/js/js-cache/
842 B
803 B
Script
General
Full URL
https://helpdesk.transtelco.net/otrs-web/js/js-cache/TranslationJS_en_f5d3fe144e002a050fe1368d589c9dfe.js
Requested by
Host: helpdesk.transtelco.net
URL: https://helpdesk.transtelco.net/otrs/index.pl
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
35.184.106.150 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
150.106.184.35.bc.googleusercontent.com
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
2ae89c500fcf3e4d8027df48823ce005a308831f20204e48c0f4f8cdff631724

Request headers

Referer
https://helpdesk.transtelco.net/otrs/index.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 20 Aug 2020 04:10:28 GMT
Content-Encoding
gzip
Last-Modified
Sun, 16 Aug 2020 01:02:42 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"34a-5acf4360eda14-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
390
TemplateJS_f2d528fe432c21cf957105882f791698.js
helpdesk.transtelco.net/otrs-web/js/js-cache/
20 KB
5 KB
Script
General
Full URL
https://helpdesk.transtelco.net/otrs-web/js/js-cache/TemplateJS_f2d528fe432c21cf957105882f791698.js
Requested by
Host: helpdesk.transtelco.net
URL: https://helpdesk.transtelco.net/otrs/index.pl
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
35.184.106.150 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
150.106.184.35.bc.googleusercontent.com
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a6bf290633d7ec0c01a5b7fea76d91e55da7ca336b46b837cd1c7e4f732c4cb3

Request headers

Referer
https://helpdesk.transtelco.net/otrs/index.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 20 Aug 2020 04:10:28 GMT
Content-Encoding
gzip
Last-Modified
Sun, 16 Aug 2020 01:02:42 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"510b-5acf4360ef955-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
4281
ModuleJS_2bfd8c7ee5f8000bfe7ecf0646109530.js
helpdesk.transtelco.net/otrs-web/js/js-cache/
2 KB
1 KB
Script
General
Full URL
https://helpdesk.transtelco.net/otrs-web/js/js-cache/ModuleJS_2bfd8c7ee5f8000bfe7ecf0646109530.js
Requested by
Host: helpdesk.transtelco.net
URL: https://helpdesk.transtelco.net/otrs/index.pl
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
35.184.106.150 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
150.106.184.35.bc.googleusercontent.com
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
296b62e471659b67a55e8c1d7dd94f7c90e08e2bdb65d850718bfa6af42772b8

Request headers

Referer
https://helpdesk.transtelco.net/otrs/index.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 20 Aug 2020 04:10:28 GMT
Content-Encoding
gzip
Last-Modified
Sun, 16 Aug 2020 01:02:42 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"6c2-5acf4360eda14-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
875
ResponsiveCSS_dcadf0eab01670fce915ec6117d8ee4b.css
helpdesk.transtelco.net/otrs-web/skins/Agent/default/css-cache/
23 KB
5 KB
Stylesheet
General
Full URL
https://helpdesk.transtelco.net/otrs-web/skins/Agent/default/css-cache/ResponsiveCSS_dcadf0eab01670fce915ec6117d8ee4b.css
Requested by
Host: helpdesk.transtelco.net
URL: https://helpdesk.transtelco.net/otrs/index.pl
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
35.184.106.150 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
150.106.184.35.bc.googleusercontent.com
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
811c2ebd4b56ac37e45714e6aba6db77e68a437964f58262e6e9c8d39f72907a

Request headers

Referer
https://helpdesk.transtelco.net/otrs/index.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 20 Aug 2020 04:10:28 GMT
Content-Encoding
gzip
Last-Modified
Sun, 16 Aug 2020 01:02:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5ad2-5acf435892d1f-gzip"
Vary
Accept-Encoding
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
4537
transtelco.png
helpdesk.transtelco.net/otrs-web/skins/Agent/default/img/
9 KB
10 KB
Image
General
Full URL
https://helpdesk.transtelco.net/otrs-web/skins/Agent/default/img/transtelco.png
Requested by
Host: helpdesk.transtelco.net
URL: https://helpdesk.transtelco.net/otrs/index.pl
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
35.184.106.150 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
150.106.184.35.bc.googleusercontent.com
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
61c27d2a3534beb90fb3bd611b8a43c54b732d16e1bb98bdf51a0b85160187af

Request headers

Referer
https://helpdesk.transtelco.net/otrs/index.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 20 Aug 2020 04:10:28 GMT
Last-Modified
Fri, 14 Feb 2020 03:33:43 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"252f-59e80df57a210"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
9519
signet_small_bw.png
helpdesk.transtelco.net/otrs-web/skins/Agent/default/img/
3 KB
3 KB
Image
General
Full URL
https://helpdesk.transtelco.net/otrs-web/skins/Agent/default/img/signet_small_bw.png
Requested by
Host: helpdesk.transtelco.net
URL: https://helpdesk.transtelco.net/otrs-web/skins/Agent/default/css-cache/CommonCSS_9b0b4368307058353ccb823d4e5a9236.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
35.184.106.150 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
150.106.184.35.bc.googleusercontent.com
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
39e1c1a96aeb0dd40b61631abc47b0978792e34980398533a34bd66364476fe5

Request headers

Referer
https://helpdesk.transtelco.net/otrs-web/skins/Agent/default/css-cache/CommonCSS_9b0b4368307058353ccb823d4e5a9236.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 20 Aug 2020 04:10:28 GMT
Last-Modified
Thu, 12 Dec 2019 21:15:23 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"a15-599883e4710c0"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2581

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes object| Core function| IgnoreEvent boolean| OTRSAdblockDisabled string| CKEDITOR_BASEPATH object| ITSM object| jscolor object| FAQ function| $ function| jQuery object| matched object| browser function| setImmediate function| clearImmediate object| nunjucks function| isJQueryObject object| CKEDITOR

1 Cookies

Domain/Path Name / Value
helpdesk.transtelco.net/otrs/ Name: OTRSBrowserHasCookie
Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN