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support.freshdesk.com Open in urlscan Pro
13.248.199.121  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://support.freshdesk.com/
Effective URL: https://support.freshdesk.com/support/home
Submission: On August 05 via api from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 28 IPs in 5 countries across 19 domains to perform 79 HTTP transactions. The main IP is 13.248.199.121, located in United States and belongs to AMAZON-02, US. The main domain is support.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M03 on January 15th 2024. Valid for: a year.
This is the only time support.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 13.248.199.121 16509 (AMAZON-02)
1 18.244.18.75 16509 (AMAZON-02)
2 2 52.209.206.23 16509 (AMAZON-02)
1 18.66.112.110 16509 (AMAZON-02)
2 104.18.11.207 13335 (CLOUDFLAR...)
9 52.222.225.5 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
14 18.245.31.48 16509 (AMAZON-02)
2 18.66.112.10 16509 (AMAZON-02)
3 18.245.78.126 16509 (AMAZON-02)
1 12 18.173.205.71 16509 (AMAZON-02)
1 18.214.172.33 14618 (AMAZON-AES)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a03:2880:f08... 32934 (FACEBOOK)
2 2606:2800:234... 15133 (EDGECAST)
3 52.217.141.232 16509 (AMAZON-02)
1 172.67.195.158 13335 (CLOUDFLAR...)
4 2a00:1450:400... 15169 (GOOGLE)
3 142.250.181.232 15169 (GOOGLE)
1 157.240.0.6 32934 (FACEBOOK)
1 162.159.152.17 13335 (CLOUDFLAR...)
1 52.7.97.5 14618 (AMAZON-AES)
2 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
1 216.58.206.35 15169 (GOOGLE)
1 198.61.165.71 19994 (RACKSPACE)
1 99.86.4.93 16509 (AMAZON-02)
79 28
4    13.248.199.121 (United States)

ASN16509 (AMAZON-02, US)
PTR: ae6162661df480bdd.awsglobalaccelerator.com
support.freshdesk.com
1    18.244.18.75 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-18-75.fra56.r.cloudfront.net
cdn.freshmarketer.com
2    52.209.206.23 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-209-206-23.eu-west-1.compute.amazonaws.com
addevent.com
www.addevent.com
1    18.66.112.110 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-110.fra56.r.cloudfront.net
cdn.addevent.com
2    104.18.11.207 (None, )

ASN13335 (CLOUDFLARENET, US)
netdna.bootstrapcdn.com
9    52.222.225.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-222-225-5.fra56.r.cloudfront.net
assets3.freshdesk.com
assets2.freshdesk.com
assets9.freshdesk.com
assets10.freshdesk.com
assets8.freshdesk.com
2    2a00:1450:4001:80e::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
3    2a00:1450:4001:82f::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
14    18.245.31.48 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-245-31-48.fra56.r.cloudfront.net
company-assets.freshworks.com
2    18.66.112.10 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-10.fra56.r.cloudfront.net
www.freshworks.com
3    18.245.78.126 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-245-78-126.fra60.r.cloudfront.net
d1z9ryalr1cz6s.cloudfront.net
12    18.173.205.71 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-205-71.fra56.r.cloudfront.net
widget.freshworks.com
1    18.214.172.33 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-18-214-172-33.compute-1.amazonaws.com
tp.freshmarketer.com
2    2a00:1450:4001:82a::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
1    2a03:2880:f084:105:face:b00c:0:3 (Frankfurt am Main, Germany)

ASN32934 (FACEBOOK, US)
connect.facebook.net
2    2606:2800:234:59:254c:406:2366:268c (United States)

ASN15133 (EDGECAST, US)
platform.twitter.com
3    52.217.141.232 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
1    172.67.195.158 (United States)

ASN13335 (CLOUDFLARENET, US)
api.ipinfodb.com
4    2a00:1450:4001:829::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
3    142.250.181.232 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s56-in-f8.1e100.net
www.googletagmanager.com
1    157.240.0.6 (Frankfurt am Main, Germany)

ASN32934 (FACEBOOK, US)
PTR: xx-fbcdn-shv-02-fra3.fbcdn.net
connect.facebook.net
1    162.159.152.17 (None, )

ASN13335 (CLOUDFLARENET, US)
a.quora.com
1    52.7.97.5 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-7-97-5.compute-1.amazonaws.com
q.quora.com
2    2a00:1450:400c:c00::9b (Brussels, Belgium)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
2    2001:4860:4802:32::36 (United States)

ASN15169 (GOOGLE, US)
region1.google-analytics.com
region1.analytics.google.com
1    216.58.206.35 (United States)

ASN15169 (GOOGLE, US)
PTR: lhr35s10-in-f3.1e100.net
www.google.de
1    198.61.165.71 (United States)

ASN19994 (RACKSPACE, US)
api.autopilothq.com
1    99.86.4.93 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-86-4-93.fra6.r.cloudfront.net
website-assets-fw.freshworks.com
Apex Domain
Subdomains		 Transfer
29 freshworks.com
company-assets.freshworks.com
www.freshworks.com — Cisco Umbrella Rank: 293109
widget.freshworks.com — Cisco Umbrella Rank: 29921
website-assets-fw.freshworks.com
268 KB
13 freshdesk.com
support.freshdesk.com
assets3.freshdesk.com — Cisco Umbrella Rank: 155131
assets2.freshdesk.com — Cisco Umbrella Rank: 163279
assets9.freshdesk.com — Cisco Umbrella Rank: 161203
assets10.freshdesk.com — Cisco Umbrella Rank: 159900
assets8.freshdesk.com — Cisco Umbrella Rank: 160127
502 KB
6 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 112
623 KB
5 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 104
region1.google-analytics.com — Cisco Umbrella Rank: 3123
21 KB
3 amazonaws.com
s3.amazonaws.com
9 KB
3 cloudfront.net
d1z9ryalr1cz6s.cloudfront.net
22 KB
3 addevent.com
addevent.com — Cisco Umbrella Rank: 20079
www.addevent.com — Cisco Umbrella Rank: 24601
cdn.addevent.com — Cisco Umbrella Rank: 74554
8 KB
2 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 252
406 B
2 quora.com
a.quora.com — Cisco Umbrella Rank: 10322
q.quora.com — Cisco Umbrella Rank: 7176
15 KB
2 twitter.com
platform.twitter.com — Cisco Umbrella Rank: 1868
28 KB
2 facebook.net
connect.facebook.net — Cisco Umbrella Rank: 236
89 KB
2 gstatic.com
fonts.gstatic.com
37 KB
2 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
3 KB
2 bootstrapcdn.com
netdna.bootstrapcdn.com — Cisco Umbrella Rank: 8599
49 KB
2 freshmarketer.com
cdn.freshmarketer.com — Cisco Umbrella Rank: 114249
ip.freshmarketer.com Failed
tp.freshmarketer.com
162 KB
1 autopilothq.com
api.autopilothq.com — Cisco Umbrella Rank: 540488
1 google.de
www.google.de — Cisco Umbrella Rank: 6716
63 B
1 google.com
region1.analytics.google.com — Cisco Umbrella Rank: 3773
1 ipinfodb.com
api.ipinfodb.com — Cisco Umbrella Rank: 164847
833 B
79 19
Domain Requested by
14 company-assets.freshworks.com support.freshdesk.com
12 widget.freshworks.com 1 redirects support.freshdesk.com
widget.freshworks.com
6 www.googletagmanager.com support.freshdesk.com
www.googletagmanager.com
www.google-analytics.com
4 www.google-analytics.com support.freshdesk.com
www.google-analytics.com
4 support.freshdesk.com 1 redirects support.freshdesk.com
3 s3.amazonaws.com support.freshdesk.com
3 d1z9ryalr1cz6s.cloudfront.net support.freshdesk.com
3 assets2.freshdesk.com support.freshdesk.com
3 assets3.freshdesk.com support.freshdesk.com
assets3.freshdesk.com
2 stats.g.doubleclick.net www.google-analytics.com
www.googletagmanager.com
2 platform.twitter.com support.freshdesk.com
platform.twitter.com
2 connect.facebook.net support.freshdesk.com
connect.facebook.net
2 fonts.gstatic.com fonts.googleapis.com
2 www.freshworks.com support.freshdesk.com
2 fonts.googleapis.com support.freshdesk.com
client
2 netdna.bootstrapcdn.com support.freshdesk.com
netdna.bootstrapcdn.com
1 website-assets-fw.freshworks.com
1 api.autopilothq.com support.freshdesk.com
1 www.google.de support.freshdesk.com
1 region1.analytics.google.com www.googletagmanager.com
1 region1.google-analytics.com www.googletagmanager.com
1 q.quora.com support.freshdesk.com
1 a.quora.com www.googletagmanager.com
1 api.ipinfodb.com d1z9ryalr1cz6s.cloudfront.net
1 tp.freshmarketer.com cdn.freshmarketer.com
1 assets8.freshdesk.com support.freshdesk.com
1 assets10.freshdesk.com support.freshdesk.com
1 assets9.freshdesk.com support.freshdesk.com
1 cdn.addevent.com support.freshdesk.com
1 www.addevent.com 1 redirects
1 addevent.com 1 redirects
1 cdn.freshmarketer.com support.freshdesk.com
0 ip.freshmarketer.com Failed cdn.freshmarketer.com
79 33
Subject Issuer Validity Valid
*.freshdesk.com
Amazon RSA 2048 M03		 2024-01-15 -
2025-02-11		 a year crt.sh
*.freshmarketer.com
Amazon RSA 2048 M02		 2024-03-30 -
2025-04-27		 a year crt.sh
bootstrapcdn.com
WE1		 2024-07-23 -
2024-10-21		 3 months crt.sh
upload.video.google.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
*.google-analytics.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M02		 2023-11-06 -
2024-12-04		 a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2023-10-10 -
2024-09-19		 a year crt.sh
*.gstatic.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA		 2024-05-15 -
2024-08-13		 3 months crt.sh
*.twimg.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-07-08 -
2025-07-07		 a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01		 2024-05-25 -
2025-05-02		 a year crt.sh
ipinfodb.com
WE1		 2024-07-27 -
2024-10-25		 3 months crt.sh
quora.com
R10		 2024-07-29 -
2024-10-27		 3 months crt.sh
*.quora.com
R11		 2024-07-29 -
2024-10-27		 3 months crt.sh
*.g.doubleclick.net
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
*.google.de
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
*.autopilothq.com
Sectigo RSA Domain Validation Secure Server CA		 2023-10-19 -
2024-11-18		 a year crt.sh

This page contains 4 frames:

Primary Page: https://support.freshdesk.com/support/home
Frame ID: 19AB0A3A19AA711DFBD09E220685785A
Requests: 70 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.2f70fb173b9000da126c79afe2098f02.html?origin=https%3A%2F%2Fsupport.freshdesk.com
Frame ID: 9CB261FBDC12E565B0F00F6AEA8EE9E4
Requests: 1 HTTP requests in this frame

Frame: https://widget.freshworks.com/widgetBase/widget.js
Frame ID: 451B870D52698BDB04EAFFDE37F490BB
Requests: 7 HTTP requests in this frame

Frame: https://widget.freshworks.com/widgetBase/static/media/styles.5fe92f64.css
Frame ID: 082CD481F0203793CC27B967D66DCD54
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Freshdesk

Page URL History Show full URLs

  1. http://support.freshdesk.com/ HTTP 307
    https://support.freshdesk.com/ HTTP 302
    https://support.freshdesk.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • //connect\.facebook\.([a-z]+)/[^/]*/[a-z]*\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • cdn\.freshmarketer\.com
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/ns\.html[^>]+></iframe>
  • <!-- (?:End )?Google Tag Manager -->
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • //platform\.twitter\.com/widgets\.js

Page Statistics

79
Requests

96 %
HTTPS

29 %
IPv6

19
Domains

33
Subdomains

28
IPs

5
Countries

1834 kB
Transfer

5564 kB
Size

15
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.freshdesk.com/ HTTP 307
    https://support.freshdesk.com/ HTTP 302
    https://support.freshdesk.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 1
  • https://addevent.com/libs/atc/1.6.1/atc.min.js HTTP 301
  • https://www.addevent.com/libs/atc/1.6.1/atc.min.js HTTP 301
  • https://cdn.addevent.com/legacy2000/libs/atc/1.6.1/atc.min.js
Request Chain 19
  • https://widget.freshworks.com/widgets/50000000006.js HTTP 301
  • https://widget.freshworks.com/widgetBase/bootstrap.js

79 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
support.freshdesk.com/support/
Redirect Chain
  • http://support.freshdesk.com/
  • https://support.freshdesk.com/
  • https://support.freshdesk.com/support/home
62 KB
20 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.248.199.121 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ae6162661df480bdd.awsglobalaccelerator.com
Software
fwe /
Resource Hash
0cec98fc76b724d6f6d91b1bb0ea3bbedcd9d01b1a1c8f659aae5a478316aa21
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Mon, 05 Aug 2024 23:39:19 GMT
etag
W/"6cf5258b811c8fbe77e8dcc2248c4dfd"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
57
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
050824234019
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
b4551310-1cee-4a26-95ca-3d322a8e8e52
x-trace-id
00-87b606f747a2cbd7a2f25e365e0d4c2b-2681225efae577d2-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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Requested by
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strict-transport-security
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Full URL
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General
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Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: support.freshdesk.com
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H2
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Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
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gzip
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server
Golfe2
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search-icon.png
s3.amazonaws.com/company-assets.freshworks.com/freshdesk-portal/v2/icons/ 		817 B
1 KB 		Image
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https://s3.amazonaws.com/company-assets.freshworks.com/freshdesk-portal/v2/icons/search-icon.png
Requested by
Host: support.freshdesk.com
URL: https://support.freshdesk.com/support/theme.css?v=3&d=1722871302
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Response headers

Date
Mon, 05 Aug 2024 23:39:21 GMT
Last-Modified
Tue, 27 Jul 2021 08:04:22 GMT
Server
AmazonS3
x-amz-request-id
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https://fonts.googleapis.com/css2?family=Inter&family=Open+Sans:ital,wght@0,400;0,600;1,400&display=swap
Requested by
Host: client
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Request headers

Referer
https://support.freshdesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 05 Aug 2024 23:39:20 GMT
content-encoding
gzip
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nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Mon, 05 Aug 2024 22:02:37 GMT
server
ESF
cross-origin-opener-policy
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x-frame-options
SAMEORIGIN
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cache-control
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expires
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js
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91 KB 		Script
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https://www.googletagmanager.com/gtag/js?id=G-V3GE8E4VBD&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-29847110-2
Protocol
H3
Security
QUIC, , AES_128_GCM
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Security Headers
Name Value
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Request headers

Referer
https://support.freshdesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 05 Aug 2024 23:39:20 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
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*
cache-control
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alt-svc
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expires
Mon, 05 Aug 2024 23:39:20 GMT
sdk.js
connect.facebook.net/en_US/ 		300 KB
86 KB 		Script
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https://connect.facebook.net/en_US/sdk.js?hash=c2fd5a5b0a55b252f6d7a0ca0d03c8aa
Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js
Protocol
H3
Security
QUIC, , AES_128_GCM
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157.240.0.6 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
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Request headers

Referer
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Origin
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70 B 		XHR
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expires
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pragma
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expires
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collect
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URL: https://www.googletagmanager.com/gtag/js?id=G-V3GE8E4VBD&l=dataLayer&cx=c
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H2
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TLS 1.3, , AES_128_GCM
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Resource Hash

Request headers

Referer
https://support.freshdesk.com/
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pragma
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server
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expires
Fri, 01 Jan 1990 00:00:00 GMT
js
www.googletagmanager.com/gtag/ 		263 KB
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URL: https://www.google-analytics.com/analytics.js
Protocol
H3
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QUIC, , AES_128_GCM
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Software
Google Tag Manager /
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Request headers

Referer
https://support.freshdesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 05 Aug 2024 23:39:20 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
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expires
Mon, 05 Aug 2024 23:39:20 GMT
collect
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Download Go to
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https://api.autopilothq.com/anywhere/fcaee29234a44e6d93a90b19e3033250dd4ef22d50ab4a35b717a08ddc622f55?t=Support%20%3A%20Freshdesk&u=https%3A%2F%2Fsupport.freshdesk.com%2Fsupport%2Fhome&r=
Requested by
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URL: https://support.freshdesk.com/support/home
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
198.61.165.71 , United States, ASN19994 (RACKSPACE, US),
Reverse DNS
Software
/
Resource Hash

Request headers

Referer
https://support.freshdesk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Access-Control-Allow-Origin
*
Date
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Connection
close
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18
X-Timing
lt=1
Access-Control-Allow-Methods
GET, POST, PUT, OPTIONS
Content-Type
application/json
favicon.ico
support.freshdesk.com/assets/misc/ 		1 KB
5 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://support.freshdesk.com/assets/misc/favicon.ico?702017
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.248.199.121 , United States, ASN16509 (AMAZON-02, US),
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fwe /
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Response headers

date
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content-security-policy
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fwe
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vary
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public, must-revalidate
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General
Check archive.org
Download Go to
Full URL
https://website-assets-fw.freshworks.com/attachments/Support+desk.ico
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Response headers

date
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via
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server
AmazonS3
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Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
ip.freshmarketer.com
URL
https://ip.freshmarketer.com/json/?callback=setGeoTargeting

Verdicts & Comments Add Verdict or Comment

167 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| dataLayer number| zargetMain function| jQuery object| freshsales object| ZargetUrlChangeTrigger function| beforeunload boolean| zg_is_new_visitor object| zargetCookie function| zg_selector function| integrations function| zg_projectProps function| runZGHeatmap function| runZGPausedExp object| expEvt function| zarget$ function| fm_$ object| zargetAPI object| FMApi object| triggerHeatmapExperiment object| bulkDetails number| zarget_geo_requestedtime function| setGeoTargeting boolean| zarget_experiments_loaded number| zarget_experimenttimeoutid object| ZargetFunnelAPI object| FMFunnelAPI object| FM object| ZargetFormAPI object| FMFormApi function| ZargetForm boolean| fm_sr_debug_mode object| AutopilotAnywhere object| Autopilot function| $d object| addeventatc number| flbckcnt number| flbckint number| nlbckcnt number| nlbckint function| addeventReady function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism function| gtag object| portal number| attachment_size object| twttr object| contact_number object| jQuery18302645060952933196 function| cleanWhitespace object| session string| option function| ipinfocb string| GoogleAnalyticsObject function| ga object| fwSettings function| FreshworksWidget function| initiate function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| hdx object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha object| google_tag_manager object| google_tag_data object| FB object| __twttrll object| __twttr function| postscribe object| google_tag_manager_external function| qp string| qpGtm string| country string| zarget_masteruserid object| __buffer object| gaplugins object| gaGlobal object| gaData function| _UA-20651269-1_sendHitTask function| onYouTubeIframeAPIReady object| qevents object| FwBootstrap object| optimizely

15 Cookies

Domain/Path Name / Value
support.freshdesk.com/support Name: first_session
Value: %7B%22visits%22%3A1%2C%22start%22%3A1722901160009%2C%22last_visit%22%3A1722901160009%2C%22url%22%3A%22https%3A%2F%2Fsupport.freshdesk.com%2Fsupport%2Fhome%22%2C%22path%22%3A%22%2Fsupport%2Fhome%22%2C%22referrer%22%3A%22%22%2C%22referrer_info%22%3A%7B%22host%22%3A%22support.freshdesk.com%22%2C%22path%22%3A%22%2Fsupport%2Fhome%22%2C%22protocol%22%3A%22https%3A%22%2C%22port%22%3A80%2C%22search%22%3A%22%22%2C%22query%22%3A%7B%7D%7D%2C%22search%22%3A%7B%22engine%22%3Anull%2C%22query%22%3Anull%7D%2C%22version%22%3A0.4%7D
support.freshdesk.com/support Name: location
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support.freshdesk.com/ Name: _x_w
Value: 35
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Value: 13a16fe7-9774-4687-e6e8-7b052c9d2866
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Value: 1
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Value: 1
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Value: %7B%22BVUVZSX%22%3A1747822%7D
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Value: 1.1.1565167244.1722901160
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Value: GA1.2.2096011030.1722901160
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Value: GS1.1.1722901160.1.0.1722901160.0.0.0
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Value: GA1.1.1109703252.1722901160
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Value: GS1.1.1722901160.1.0.1722901160.60.0.0

1 Console Messages

Source Level URL
Text
network error URL: https://api.autopilothq.com/anywhere/fcaee29234a44e6d93a90b19e3033250dd4ef22d50ab4a35b717a08ddc622f55?t=Support%20%3A%20Freshdesk&u=https%3A%2F%2Fsupport.freshdesk.com%2Fsupport%2Fhome&r=
Message:
Failed to load resource: the server responded with a status of 403 (Forbidden)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

a.quora.com
addevent.com
api.autopilothq.com
api.ipinfodb.com
assets10.freshdesk.com
assets2.freshdesk.com
assets3.freshdesk.com
assets8.freshdesk.com
assets9.freshdesk.com
cdn.addevent.com
cdn.freshmarketer.com
company-assets.freshworks.com
connect.facebook.net
d1z9ryalr1cz6s.cloudfront.net
fonts.googleapis.com
fonts.gstatic.com
ip.freshmarketer.com
netdna.bootstrapcdn.com
platform.twitter.com
q.quora.com
region1.analytics.google.com
region1.google-analytics.com
s3.amazonaws.com
stats.g.doubleclick.net
support.freshdesk.com
tp.freshmarketer.com
website-assets-fw.freshworks.com
widget.freshworks.com
www.addevent.com
www.freshworks.com
www.google-analytics.com
www.google.de
www.googletagmanager.com
ip.freshmarketer.com
104.18.11.207
13.248.199.121
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