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KEYSIGHT TECHNOLOGIES, INC. CUSTOMER PRIVACY STATEMENT




Last updated October 1, 2021

Customers are Keysight’s most valuable asset. We recognize that building a
long-term business relationship with you depends a great deal on trust. This
trust begins with our commitment to respecting and protecting your privacy. This
Privacy Statement provides a clear and prominent explanation of how we collect,
use, share and protect your personal data.

This Privacy Statement covers the following subjects:

 1. Types of Personal Data We Collect
 2. How We Collect Personal Data
 3. How We Use the Personal Data We Collect
 4. How We Share Your Personal Data
 5. How We Store, Process and Protect Your Personal Data
 6. Your Choices About Your Personal Data
 7. Additional Information
 8. Changes to Our Privacy Statement
 9. How to Contact Us

These areas are described in detail below. This Privacy Statement does not apply
to the practices of third parties that we do not own or control, including but
not limited to any third-party websites, services and applications that you
elect to access through our websites.

Comments or questions about our privacy practices can be sent to Keysight’s
Privacy Advocate.

1. TYPES OF PERSONAL DATA WE COLLECT

Personal data is any information relating to an identified or identifiable
natural person, including information that can be used to identify you as an
individual, directly or indirectly by reference to one or more factors specific
to you. Personal data can include the following types of information:

Personal information: Keysight collects and uses personal information from our
customers and potential customers. Such information includes your name, contact
information (postal address, telephone number, fax number, and email address),
billing information, transaction history and credit card or other financial
information. You may also elect to provide Keysight with information regarding
your personal or professional interests, demographics, experience with our
products and contact preferences.

Online usage information: Keysight also sometimes collects and uses information
from your online interactions with us. Online usage information can include IP
address, browser size, type and language, referring/exit pages and URLs, number
of visits to our website and the hyperlinks you visited.

Software usage information: Keysight collects and uses personal data relating to
users of the software or other Keysight products connected to the software. Such
information may include software or device username, host name, device ID, IP
address, Wi-Fi access point information, email address associated with the
software, and/or information about usage of the software or its features.

We may combine the information you provide to us through different
communications and contact channels, for example by combining data collected
online with information provided offline.

2. HOW WE COLLECT PERSONAL DATA

Keysight collects personal information in several ways. We collect personal
information that you choose to provide Keysight on keysight.com, in person, on
the phone or electronically. Additionally, we may now or in the future receive
personal information about you from third parties that legally acquired the
information and that have the right to share it with Keysight. For example, we
may receive contact information from a relevant trade show or event sponsor.

Keysight uses cookies and other technologies such as web beacons, local shared
objects, local storage, e-tags, and JavaScript, to collect online usage
information. Please review Keysight’s Cookie Policy for more information
regarding Keysight’s use of these technologies and your choices about them.

Certain Keysight software collects software user information via an automatic
data feed when connected to the internet. Specific information about which
personal data is collected by a particular software product is available in the
documentation associated with that product.

3. HOW WE USE THE PERSONAL DATA WE COLLECT

Use of personal information: Keysight uses your personal information: (a) to
respond to your correspondence; (b) to help you complete a transaction or order;
(c) to provide updates on service and benefits; (d) to personalize our website
for your needs; (e) to provide advertising, promotions or newsletters regarding
Keysight products and services to you online or by email; (f) to conduct market
research to help us better meet our customers’ needs; (g) to obtain your
feedback on Keysight products or services you have purchased; (h) to comply with
Keysight’s legal obligations, including export controls and trade compliance
laws; and (i) for payment and order processing. Whenever we collect credit card
numbers or other financial data, such information will be encrypted, will only
be used for payment processing and will not be retained for other purposes.

Use of online usage information: Keysight collects online usage information to
optimize your online experience, specifically: (a) to remember information so
that you will not have to re-enter it during your visit or the next time you
visit the site; (b) to provide custom, personalized content and information; (c)
to provide and monitor the effectiveness of our website; (d) to monitor
aggregate metrics such as total number of visitors, traffic, and demographic
patterns; (e) to diagnose or fix technology problems; (f) to help you
efficiently access your information after you sign in; and (g) to provide
advertising for Keysight products and services to you online or by email.

Use of software usage information: Keysight uses personal data collected from
software usage for the following purposes: (a) to analyze software performance
and functionality to improve the user experience; (b) to check for and provide
software updates; (c) to ensure compliance with terms and conditions of software
license agreements; (d) to identify unlicensed usage of the software; and (e) to
provide usage reporting to Keysight customers.

Use of combined personal data: Keysight may sometimes combine your personal
information with online usage information and/or software usage information to
build a broader profile of our individual users so that we can better serve our
customers. This combined data will be used only for the purposes outlined in
this Privacy Statement.

Online advertising: We partner with trusted third parties to manage Keysight
advertising on other websites. These partners use cookies to collect information
about your activities on Keysight’s website, so that we can provide you
advertising for Keysight products and services that are relevant to your
interests. For more information about third-party cookies and online
advertising, please review Keysight’s Cookie Policy.

4. HOW WE SHARE YOUR PERSONAL DATA

Personal information: Keysight will not rent or sell your personal information
to parties. We will only share your personal information outside of Keysight for
the reasons described below:

Keysight business partners: We may share your personal information with Keysight
business partners including sales, rental and solution partners and agents
offering Keysight products and services, and vendors acting at our direction. We
do so only to the extent necessary for the specific business partnership, or as
otherwise permitted by applicable law. Such Keysight business partners are
required to keep this information confidential and may not use it for any
purpose other than to offer, sell or rent Keysight products and services, or to
provide services at Keysight’s direction.

Payment processors: If you purchase from our ecommerce site, we may use a
third-party payment processor to process the transaction. In that case, your
payment information is securely transmitted to the payment processor, and the
use of your payment information is governed by the payment processor’s privacy
policy. For our European ecommerce site, we use Worldpay as our payment
processor.

Corporate transactions: Circumstances may arise where Keysight decides to sell,
buy, merge or otherwise reorganize businesses in some countries. Such a
transaction may involve the disclosure of personal information to prospective or
actual purchasers, or the receipt of such information from sellers. It is
Keysight’s practice to disclose personal information in these circumstances only
as permitted by applicable data protection law and to seek appropriate
protection for personal information in these types of corporate transactions.

Legal necessity: Keysight also may disclose your personal information: (a) if we
are required to do so by law; (b) if we believe that it is necessary to enforce
or apply our terms of use and other agreements or otherwise protect and defend
the rights, property or safety of Keysight or that of our customers; or (c) to
comply with a judicial proceeding, bankruptcy proceeding, court order or other
legal obligation or government inquiry.

Your consent: Keysight also may disclose your personal information to any other
third party with your prior consent.

Online usage information: We may share online usage information: (a) in any
manner permitted for personal information; and (b) with vendors or service
providers for the purposes described in the section above on “How We Use the
Personal Data We Collect.” We may also aggregate or otherwise strip data of all
personally identifying characteristics and may share that aggregated, anonymized
data with third parties. Any aggregated information shared in these contexts
will not contain your personal information.

User content: Keysight provides some opportunities for you to generate your own
internet-based content about Keysight and our products and services. Typically,
the personal information that you provide in this user content will be shared
outside of Keysight as described below.

User-generated comments: Keysight’s website may contain areas where users can
transmit or post communications, for example, on blogs or in user forums. Any
personal information you submit there will be publicly available, and can be
read, collected or used by other users, and could be used to send you
unsolicited messages. We are not responsible for the personal information you
choose to submit in such public areas.

Social media widgets: Keysight’s website may include social media features, such
as the Facebook Like button, widgets such as the “Share This” button or
interactive mini-programs that run on our website. These features may collect
online usage information through cookies or web beacons. Social media features
and widgets are either hosted by a third party or hosted directly on our
website. Your interactions with these features are governed by the privacy
statement of the social media company providing them.

Testimonials: Keysight sometimes posts on our website customer testimonials that
may contain personal information. We obtain our customers’ consent to post their
name or other personal information along with their testimonial prior to posting
the testimonial on our website. If you wish to update or delete your
testimonial, please contact Keysight’s Privacy Advocate.

5. HOW WE STORE, PROCESS AND PROTECT YOUR PERSONAL DATA

Storage and processing of your personal data: Keysight's global organizational
structure requires the global transfer of personal data within the Keysight
group of companies. As a result, we may transfer personal data to, and store or
process personal data in, countries other than the country in which the personal
data originally was collected. Those countries may not have as comprehensive
data protection laws as the country from which Keysight initially obtained the
personal data. However, Keysight has executed agreements between and among
Keysight entities operating in different countries that contain Standard
Contractual Clauses (“SCCs”) as defined in the E.U. Data Protection Directive
(95/46/EC) and as further authorized in the E.U. General Data Protection
Regulation (“GDPR”) Article 46(5), to ensure that adequate safeguards are in
place for the protection of personal data. Therefore, when we transfer, store or
process personal data in other countries, we will take all steps reasonably
necessary to ensure that your data is treated securely and in accordance with
the SCCs and this Privacy Statement.

Data Retention: We retain your personal data as part of your individual customer
record for a period of five years following any activity on your account. After
that time, your record will be inactivated and then deleted in accordance with
Keysight’s data retention practices. We may retain personal data associated with
orders, quotes, or other official business records for a longer period of time
as necessary to comply with our legal obligations, resolve disputes, and enforce
our agreements.

Security: Keysight puts in place appropriate physical, electronic and
organizational measures to safeguard and secure your data. These measures follow
generally accepted industry standards both during transmission and once it is
received. Unfortunately, the transmission of information over the internet is
not completely secure. Although we will do our best to protect your personal
data, we cannot guarantee the security of your data transmission to our website.

Data compromise: In the event that your personal data under our control is
compromised, Keysight will investigate the situation and take all steps required
by applicable law. This includes notification of the competent data protection
authority where applicable, and when appropriate notification of those
individuals whose personal data may have been compromised. Keysight may take
other steps in accordance with any applicable laws and regulations.

6. YOUR RIGHTS AND CHOICES ABOUT YOUR PERSONAL DATA

You have certain rights with respect to your personal data, including: the right
to information about the personal data we store about you, the right to have
your personal data corrected if it is inaccurate, and the right to object, on
grounds relating to your particular situation, at any time to processing of your
personal data. You also have the right, under certain circumstances, to erasure,
restriction of processing, and portability of your personal data.

To exercise your rights please contact Keysight’s Privacy Advocate. We will
respond to your request as soon as is reasonably practicable and in any event
within 30 days. To protect your privacy and security, we will also take
reasonable steps to verify your identity before granting you access or enabling
you to make corrections. Additional ways you may exercise choice about your
personal data are outlined below.

Opting out of collection of personal information: You may, of course, decline to
submit any personal information to Keysight, but then you may not be able to
take advantage of some features of our website and we may not be able to
communicate with you about Keysight products and services. In addition, personal
information may be required to determine access eligibility for certain
restricted parts of our website.

Opting out of collection of online usage information: Your browser or mobile
device may allow you to delete and disable cookies. Note that disabling cookies
may disable many of the features available through Keysight’s website. Please
refer to our Cookie Policy for more information about any choices you may have
with respect to cookies and the other technologies we may use to collect online
usage information.

Opting out of software usage information: You may be able to opt out of certain
personal data collection by Keysight software. Please review the documentation
associated with each software product to determine what choices you have with
respect to software usage information.

Opting out of Keysight emails: You may choose to opt out of receiving marketing
emails from Keysight, including newsletters and promotions by following the
unsubscribe instructions included in each marketing email or by contacting
Keysight’s Privacy Advocate. However, please note that opting out may prevent
you from receiving email messages regarding updates, improvements, or special
offers. If you opt out of marketing emails, we may continue to send you
transaction or service-related emails about our business dealings with you to
the extent required to establish, carry out or terminate such business dealings.
We reserve the right to contact you for non-promotional purposes when we believe
it is necessary, including where required by law. If you have any difficulty
exercising your choices or feel that choices you made on particular websites
have not been taken into account, please use Keysight’s unsubscribe form.

Opting out of advertising: Both TRUSTe and the National Advertising Initiative
provide mechanisms that allow you to opt out of receiving targeted advertising
(i.e., advertising that is tailored to your interests based on your online
browsing activities) from certain advertising providers. You also may opt out
directly with Google and Adobe. For customers in the E.U., you also may opt-out
through the European Interactive Digital Advertising Alliance.

Please note this does not opt you out of being served advertising altogether.
You will continue to see generic ads.

Deletion of user content: To request that Keysight remove your user content or
personal information from public areas of our website, contact Keysight’s
Privacy Advocate. In some instances, we may not be able to remove your user
content or personal information, in which case we will let you know if we are
unable to do so and why. In addition, such information may continue to be
available online even after it is removed from our website.

7. ADDITIONAL INFORMATION

Other websites: We are not responsible for the practices employed by websites or
services linked to or from Keysight’s website including the information or
content contained therein. Please remember that when you use a link to go
outside Keysight’s website, our Privacy Statement does not apply to third-party
websites or services. Keysight is not responsible for and does not control any
third parties that you authorize to access your user content. If you are using a
third-party website or service (like Facebook) and you allow such a third party
access to your user content, you do so at your own risk.

Dispute Resolution: If you have questions or concerns regarding this Privacy
Statement, you should first contact Keysight’s Privacy Advocate. If you believe
that the collection or processing of your personal data by Keysight is not
compliant with applicable data protection laws, or have a privacy or data use
concern you may also contact the data protection authority in your country of
residence. 

Additional Information for California Residents: If you reside in California,
additional disclosures required under California law may be found in our
California Privacy Notice.

8. CHANGES TO OUR PRIVACY STATEMENT

This Privacy Statement is effective as of the date stated at the start of this
Privacy Statement. We reserve the right to modify this Privacy Statement at any
time by posting the revised statement on our website and updating the date the
statement was last revised. If we make material changes to our privacy
practices, we will notify you by email or by means of a prominent notice on our
home page.

9. HOW TO CONTACT US

Please contact Keysight’s Privacy Advocate with questions or comments about our
privacy practices at:

privacy_advocate@keysight.com

Keysight Technologies, Inc.
1400 Fountaingrove Parkway
Mailstop 1USM
Santa Rosa, CA 95403
United States

Phone: (707) 577-5030
 



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